Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (49%)
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Phone (28%)
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E-mail (12%)
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Total Blackout (6%)
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Wi-fi (6%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Sydney, Melbourne, Brisbane, Adelaide, Perth, Santa Barbara and Long Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Melbourne |
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| Sydney |
Internet | |
| Sydney |
Phone | |
| Brisbane |
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| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Al Andrew Music
(@alandrewmusic) reported
@TPG_Telecom received your disgusting BS marketing email today ! Halving my upload speed and still charging me the same rate ! @VodafoneAU big players taking over small good companies and squeezing the profit !! #unhappy #poorshow Media professionals need better service!
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Matt💙 BLM✊🏿✊🏿🇸🇩
(@MatthewHanslow) reported
@VodafoneAU so I haven’t had phone signal since last night. I’d like to know when or if there is an updated oh when it will be back up
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Wael
(@ramos21966) reported
Is @VodafoneAU down
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Kristin
(@Kristin542) reported
@VodafoneAU I have indeed changed my mind. You have 2 things to thank for this: 1. The completely appalling level of customer service at Telstra, and 2. The fantastic level of customer service provided by Vodafone. So I am prepared to work harder to get the connection issues fixed.
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Graham Lauren
(@cloudcitizen) reported
@VodafoneAU It seems #VodafoneAU is a dismal failure, just as inept as #Telstra and #Optus in meeting a business customer's simple information needs to sign them up. This is pathetic. Just why, @VodafoneAU, do we have to put up with such poor service from you in Australia?
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Mark Davis
(@markstuartdavis) reported
@VodafoneAU I will give you a chance but I'm extremely disappointed by the way this has been handled, and the lack of response. I have been subject to rude and disrespectful conduct from @VodafoneAU so far. Let's see if you can do any better...
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Graham Lauren
(@cloudcitizen) reported
@VodafoneAU It seems #VodafoneAU is just as inept as #Telstra and #Optus in meeting business customer's needs to sign them up. This is pathetic. Just why do we have to put up with such poor telcos in Australia?
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Hannah Pierce
(@hannahpierce01) reported
Hi @VodafoneAU, I purchased a new iPhone during a promotional period in August and you have been charging me $15 too much the last two months. Two trips in to store and no one has resolved the issue. Is it time for me to speak to Consumer Protection?
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Chelsey Marie
(@itschelseyx) reported
@TheBACON_ @VodafoneAU hope you get your phone number back soon Bacon! I'm with Vodafone in the UK and they have been a huge help with me when someone actually stole my phone number and handed it out to strangers.
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Sir Fitz of Gibbon stan
(@suthodan) reported
@shark_avenger @VodafoneAU haha top of the line Samsung. its everyone. Known dead spot lol. My company Iphone doesnt work either on Telstra
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Gi❤
(@babygiii) reported
@VodafoneAU hi, is there still an network upgrade/service outage going on??
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Gi❤
(@babygiii) reported
@VodafoneAU I was told that the upgrade/maintenance would end on Friday the 5th. I still have no network service. What's going on??
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Samuel Allen
(@scallensc) reported
@VodafoneAU Hey, getting pretty conflicting info from your telephone support regarding guaranteed minimum network speeds, etc. Need info on *UPLOAD* speeds, whether you throttle these on all plans or just lower plans, etc. Don't care for DL, just interested in UL, please advise.
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Brett McDonald
(@TheBigMac_of_Oz) reported
@VodafoneAU How come your service is worse 5 days after a supposed "Network upgrade" I struggle to open a web site let alone make calls
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Arnaud Michelin
(@ArnoMichelin) reported
@StewyMelbourne @VodafoneAU @ServiceNSW Haha! Really? I didn’t have any issues with them until I switched over to 5G last Friday…
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⛧𝖌𝖍𝖛𝖘𝖙⛧
(@ghvstgrl66) reported
from
Melbourne, State of Victoria
My iPhone 11 is broken so I’ve had to take it into @VodafoneAU to get fix and im currently using an iPhone 7 and these phones R so small lmao
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J C
(@deucejustin) reported
@VodafoneAU every single time it rains I lose internet connection. It is definitely not my home problem as it happens to my next door neighbour also. Can this please be looked in to?
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Kristin
(@Kristin542) reported
@VodafoneAU Tomorrow I am going into a Vodafone store to swap over my modem (which seems to be the problem) for a new one. One of your customer service reps in particular has been a huge help. Please tell management that Shabina deserves a pay rise!
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Matt Apple
(@Okta_Matt) reported
@VodafoneAU Thank you for getting back to me. MyVodafone isn't working either since you've successfully cutoff my cell service. Its my iPad SIM card that's still activated. I have tried everything to reset the password, yet its not working. Any other suggestions?
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niknaks
(@niknakstheman) reported
@VodafoneAU Thanks foe the response as previously mentioned Telstra seems to be securing stock and fulfilling orders. Been a customer for almost 16yrs but looking at options. As previously advised I can cancel the plan given extended delays. How would I go about doing that
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Vinod Ralh
(@vinralh) reported
@VodafoneAU For them to say outage till the 17 is not “some maintenance “ it’s a serious issue
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Matt Apple
(@Okta_Matt) reported
@VodafoneAU I'm trying to cancel a subscription from the USA since I've moved back to the states. The number on your site will not connect from my USA cell phone or Google Voice. How can I get in contact to cancel?
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Vinod Ralh
(@vinralh) reported
@VodafoneAU What's happening to you service in Picton NSW and surrounding areas? No service for 2 days... and maybe until the 17th Nov? Pretty poor service as maintenance happens?
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Alpa
(@AlpaB_) reported
from
Sydney, State of New South Wales
@VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!
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Dylan Anderson
(@dylanando) reported
@VodafoneAU is 4g down?
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Wael
(@ramos21966) reported
@mickeeey92 @VodafoneAU Think so mine still not working
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🐾THE WOLF ON CRAWL STREET🐾
(@Dreams69Crypto) reported
@VodafoneAU You did NOT accept my DIGITAL ID which is acceptable id in nsw . It is in my service nsw app. The store told me it is not acceptable because I'm outside the store and would have to do manual paper work signing. So they won't accept it.
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Wendy Robinson
(@sharkywoo) reported
@VodafoneAU Please tell me when work will be finished in Marsden Park. It was only supposed to cause issues last week, but still today I cannot get service unless I go outside my building, and that service is reduced
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YOHAN
(@Dunchadlives) reported
What's the point of having a phone tower 500 metres away when the damn thing is always having repairs done bloody @VodafoneAU at it's finest
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Michael
(@mickeeey92) reported
Is Vodafone currently down? @VodafoneAU