Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 01/27/2023 23:25

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  • Internet 52.68% Internet
  • Phone 31.84% Phone
  • Wi-fi 7.49% Wi-fi
  • Total Blackout 4.00% Total Blackout
  • E-mail 3.50% E-mail
  • TV .50% TV

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Adelaide, Brisbane, Perth, Sydney, Melbourne, Kealy, Canberra, Coffs Harbour, Newcastle, Bendigo, Wallan, Ballarat, Hobart, Mildura and Gold Coast.

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AustraliaAdelaide Total Blackout
AustraliaBrisbane Internet
AustraliaPerth Internet
AustraliaSydney Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:
  • 22DanielleM Danielle (@22DanielleM) reported

    @VodafoneAU hey team, once again there is an issue in Collie 6225. Only have Voda R not 4G. Nothing listed on website but there definitely is an issue. 3rd time in what, 1.5 weeks?

  • SpudontheTracks Andrew Tate (@SpudontheTracks) reported

    Living a mere 5kms out of Warrnambool and @VodafoneAU is as good as useless. The @Telstra line is not much better - and they couldn’t fix my blackspot in bloody Fitzroy!!! Past time the feds of @auspol fixed appalling neglect of regional telecommunication!

  • P_Yogi_ योगी (@P_Yogi_) reported

    @VodafoneGroup @VodafoneAU you have really pathetic customer care service. After ordering an IPhone , still struggling with your customer care for last 2 months. Definitely not recommend Vodafone to anyone in OZ

  • SteveSeymour16 DankMcChicken. (@SteveSeymour16) reported

    ay @VodafoneAU ya Myvodafone app sucks

  • myownthememusic outside the frame (@myownthememusic) reported

    @VodafoneAU disappointed to find i’m still being charged for a payg sim i got in june 2022. i was in australia for my mums funeral. i was there for 2 weeks. this seems like a contract, not a payg. i would have never signed up for this. i have been tricked & ripped off. i’m livid

  • claynufc TheAussieMag 🇦🇺🏁 (@claynufc) reported from Sydney, State of New South Wales

    @VodafoneAU you’re reception is garbage. I have 3 bars of 5G and nothing is loading don’t get why I pay for your services.

  • wrhollingsworth William (@wrhollingsworth) reported

    @RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.

  • RecliningPanda Reclining Panda (@RecliningPanda) reported

    @wrhollingsworth @Optus @VodafoneAU Yea it’s becoming real tempting. The drop outs arnt a problem since we got a nbn tech out and they discovered a splitter with one side not connected to anything and was shittly done. Maybe get a non optus cabler to check things out. Ironically I used to have a cabling license.

  • wrhollingsworth William (@wrhollingsworth) reported

    @RecliningPanda @Optus @VodafoneAU This might be a good reason to dump Optus NBN (which drops out several times a day anyway and they refuse to do anything about it) and switch to a Vodafone 5G solution.

  • RecliningPanda Reclining Panda (@RecliningPanda) reported

    @wrhollingsworth @Optus @VodafoneAU Great :(. I got optus too and a storm on the way I already had an outage from yesterday afternoon until midday today.

  • sam_potts Sam Potts (@sam_potts) reported

    @VodafoneAU I don't think there's anything specific to me that would necessitate that. The login process is a terrible experience, particularly on mobile, and needs reworking (or just reverting to how it was before!). Please give that feedback to the team that needs to hear it.

  • sam_potts Sam Potts (@sam_potts) reported

    @VodafoneAU Please go back to a simple username and password login and allow it to "remember me". This new login via SMS is a pain and seems to kick me out after a few minutes. It's horrible UX, please give that feedback to whoever needs to hear it.

  • VladimirAus Vladimir Roudakov (@VladimirAus) reported from Brisbane, State of Queensland

    Hey @VodafoneAU 👋 How can I cancel additional phone number without waiting for hours and without talking to your unhelpful staff?

  • 22DanielleM Danielle (@22DanielleM) reported

    @VodafoneAU hey team, are we experiencing another issue in Collie 6225? Techs fixed something yesterday, but it seems we’re back to 3g/vodafone au r.

  • anshaneja2001 Ansh Aneja (@anshaneja2001) reported

    Terrible service at the end of @VodafoneAU. Been facing issues with network speeds for 2 months now and raised several requests but nothing has been done. Worst experience till now

  • AKtech2021 AK (@AKtech2021) reported

    @VodafoneAU when you will fix vodafone app on iphone ? Thousands of bad reviews, the app is broken mate

  • 22DanielleM Danielle (@22DanielleM) reported

    @VodafoneAU hey team, pretty sure there is a 4g outage in Collie 6225. Had 4g this morning, currently on 3g VodafoneAU R. Please don’t tell me that’s because I’m regional. We get 4g here normally. Any chance your system has a listed outage?

  • anneticipations rossy (@anneticipations) reported

    Cherry on top, get this. I’ve tried cancelling an order about 5x for the past week. Been told everytime it has been cancelled. Guesd what. STILL NOT CANCELLED. @VodafoneAU you guys are failing me so bad rn.

  • crblburak Burak (@crblburak) reported

    @VodafoneAU Not only my, i ve got some friend who got same issue which when they get in the area no connection but now i m a bit far away, as soon as i m back there, i ll update you. Thanks for receiving my call.

  • RafaelTorres_10 Rafael Tomsk (@RafaelTorres_10) reported

    @VodafoneAU what happens with the service in Inner West?

  • crblburak Burak (@crblburak) reported

    @VodafoneAU this is the worst experience i have ever had with any cellular provider. No ****** internet connection in every day!!!

  • spindlemee spindlemee (@spindlemee) reported

    @VodafoneAU called up to ask about why my mobile internet wasn't working. I was told our techs are working on upgrading our systems in your area. According to your schedule, it's done... it's still ****. At least your crap coverage is consistent.

  • D27199727C inspired by (@D27199727C) reported

    @VodafoneAU look i gave it some time and it’s just getting worse, my other phone has 4G and it’s a lot faster than my 5G i’m switching i’m sorry but the service makes me feel like i’m back on 3G in 2010

  • albon_st Leela st albon (@albon_st) reported

    @VodafoneAU I told you what was happening. No Internet after 4pm yesterday. Rang 1555 and was told there was a technical issue in the area of Coburg Melbourne. Pls confirm

  • HalfGuardPrince John Luhr (@HalfGuardPrince) reported

    @VodafoneAU You say that in public but once you get me into a private phone call or chat your support team insists the only way to increase my data is to sign up to a 36 month contract with a device I don’t want.

  • albon_st Leela st albon (@albon_st) reported

    @VodafoneAU Next time you have technical issues that need fixing a good customer service expects that you send a message to affected customers. My phone had no access to anything for hours 😡😡😡😡

  • 7Dea 🍀 (@7Dea) reported from Canberra, Australian Capital Territory

    @VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

  • carringtonlady 𝕃𝕒𝕕𝕪ℂ𝕒𝕣𝕣𝕚𝕟𝕘𝕥𝕠𝕟 (@carringtonlady) reported

    @VodafoneAU I have checked with NBN site and there’s no planned outage yet my internet keeps going on and off since 1pm in Wahroonga NSW. What’s Up? I’m trying to run a zoom work meeting without any internet connection. Please help.

  • GraeMebr0WnHiLl graeme the austrAlien. (@GraeMebr0WnHiLl) reported

    @VodafoneAU why haven't you got coverage Australia wide you cheap bastards, I was able to get service from wifi networks, but not anymore, #WalkInMyShoes you *****.

  • rebecca66218366 rebeccahurley (@rebecca66218366) reported

    @nimitkapoorDM @VodafoneAU I will be returning the wireless 5g device , the marketing technique used are nothing short of unethical, I have raised the issue to the telecommunications ombudsman!