Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 01/20/2025 18:20

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (5%)

    Wi-fi (5%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Melbourne, Brisbane, Adelaide, Sydney, Canberra, Perth, Sunshine Coast, Darwin, Newcastle, Townsville and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaAdelaide Total Blackout
AustraliaSydney Phone
AustraliaBrisbane Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • rob9nov Rob (@rob9nov) reported

    @VodafoneAU I have now sent to scamwatch. you missed the whole point. how it possible that i cant make calls or receive but i did get a scam call while network is "Down" scammers have better access to the system than paying customers. !! that's the point ! thank you. good bye.

  • little_roe Caroline Da Silva (@little_roe) reported

    @leebolton910 @laythefavourite @VodafoneAU you dont get a free pass to run your business and service badly just because it's not literally causing instant death in people. it's impacting them signiicantly, people losing hundreds of dollars. wake up man cmon

  • chanelavory 🦋Chanel Avory Secrets 🦋 (@chanelavory) reported

    @VodafoneAU @Optus Vodafone has a massive outage today, can't make calls at all, can barely send messages, and no internet. I charged 20$ on my emergency Optus card but I can't make calls either at all.🙃 Is it a cyber attack or what? 😳 Anyone else is pissed and confused??

  • komisches Nick Allan (@komisches) reported

    @DaveHul @VodafoneAU Walk somewhere. See local stuff. Or use a different map. Or just drive around until the service comes back.

  • Tr1C1A_55 Tricia (@Tr1C1A_55) reported

    @VodafoneAU Any idea when the outage will be fixed I’m on a weekend away and can’t even contact friends who are also up here or use my maps !! Not happy getting lost for over an hour !!

  • illdoet latur (@illdoet) reported

    @dannestevens @bri_min04 @VodafoneAU Telstra-Vodafone outage ratio is 10:1. Telstra is the telco with most outages.

  • GabrielSassoon Gabriel Sassoon (@GabrielSassoon) reported

    @VodafoneAU My data has been out all day, NGL I’m only still with Vodafone because I had trouble churning to Telstra a couple of years back. Coverage is pretty shoddy generally. This isn’t helping your cause guys...

  • 6mkic3DrrLDd2qo Sammi (@6mkic3DrrLDd2qo) reported

    @VodafoneAU I thought my cell phone was broken. Why wasn't it fixed for hours? The coordinates are Canberra

  • CubeRazn CubeRazn (@CubeRazn) reported

    @VodafoneAU Screw Your terrible service, crap coverage, slow data, and now this 5 hour outage with no data and phone calls! Switch to @Optus

  • little_roe Caroline Da Silva (@little_roe) reported

    @leebolton910 @laythefavourite @VodafoneAU dude. first of all for me its been 3 days since november. second HUNDREDS of people are confirming, this is a consistent issue with vodafone. why are you riding their **** so hard? third of all. if this was food, not data, 3 days without access since november with no warning or..

  • gabrafadi Frans Yousef (@gabrafadi) reported

    @VodafoneAU are you going to compensate those who has been affected by the outage? I rely 100 percent on Data for my work.

  • fj64999099 fj (@fj64999099) reported

    @JebelIrhoud @VodafoneAU shut ******** up jebel. i needed 4g to get an uber home. i was stranded in a highway. u sit outside and enjoy nature. throw ur phone while u’re at it so i don’t have to read this ****

  • Superlative71 Blair McQuade (@Superlative71) reported

    @VodafoneAU It looks to me like they are understating the issue here. I have not had data or been able to make calls / send texts for 5 hours now. it is not just slow internet speed or difficulties. It looks like a total outage of the network.

  • hmoke13 Paul Harris (@hmoke13) reported

    @antonposa @VodafoneAU I’ve had so much problems with Vodafone, since November they keep giving me the bums rush!!

  • illdoet latur (@illdoet) reported

    @sinaafghan456 @VodafoneAU I recommend you go to Optus than Telstra because Telstra has outages every month. I’ve been with both Telstra and Vodafone and this is the first Vodafone outage.

  • Bel_BostonLove Belinda (@Bel_BostonLove) reported

    @VodafoneAU I’ve had no service since 11am....... 🤬

  • UmmCakey ɥɐʎʎɐɯns (@UmmCakey) reported

    @VodafoneAU Slower data speeds? More like no data. Or service at all. I haven't been able to make calls or use my data since 11am

  • komisches Nick Allan (@komisches) reported

    @taranto14 @VodafoneAU Good, 1 less user on my network. Optus is rubbish too, at times. They all have or have had outages like this.

  • Aus_Driver_X Driver X (@Aus_Driver_X) reported

    @cecilew97848941 @VodafoneAU Can’t believe this has been 5 hours. So much money lost. Today can help set a below average week right. Guess it’s below the poverty line again

  • little_roe Caroline Da Silva (@little_roe) reported

    @leebolton910 @laythefavourite @VodafoneAU ..compensation, is NOT OKAY. so why is it ok when its just a different service? especially when its a literal social necessity for work, transport, and everyday life?? including food lol. stop minimizing how this impacts people just because YOU'RE okay.

  • katierowsell Katie (@katierowsell) reported

    Feel so bad for Uber drivers and people relying on their phones to earn a living today #vodafail @VodafoneAU

  • UmmCakey ɥɐʎʎɐɯns (@UmmCakey) reported

    @matt_merro @VodafoneAU Came here to say exactly this! The tweets are so misleading. It isn't slower speeds, I have no service at all.

  • macojett69 daniel simonoski (@macojett69) reported

    @VodafoneAU I expect a months credit from vodafone for today’s all day outage please. I will happily send over my reference number.

  • cruevsmotley DecadeOfDecadence (@cruevsmotley) reported

    @VodafoneAU I'm glad updating your twitter logo & page look was so much more important than restoring service to your f#ckin customers

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @VodafoneAU when would you be able to fix the issue.

  • FahimKa65192629 Fahim_Kabir (@FahimKa65192629) reported

    @VodafoneAU Take your time to resolve the issue, we live in a world where issues happen regularly. Just one day of outage or couple of hours and people are loosing their mind. Any who, send best regards to the maintenance team who have been working on it. Cheers

  • doriangray05 Dorian Gray (@doriangray05) reported

    @VodafoneAU So my grandmother who can barely walk had no service for her telephone doctors appointment to renew her scripts. Couldn't call me to help..not good Vodafone..not good

  • jccrealdeal jcc (@jccrealdeal) reported

    @VodafoneAU Teens without service is not okay

  • ourredv1 ourredv (@ourredv1) reported

    @VodafoneAU I’ve had nothing since 11am. Poor form

  • needlesineyes needleineyes (@needlesineyes) reported

    @VodafoneAU not in #Sydney , where is your network fault tolerant , DRP and BCP , not acceptable @GladysB @ScottMorrisonMP who is the Telecommunication Minister or state MP? #Australia