Vodafone Australia Outage

@VodafoneAU 2 bars 3 g amaysim hotspot is better than your nbn modem ****

@VodafoneAU not amused right now! Nbn got cancelled yesterday and when I rang to find out why, turns out my change of address from 18 months ago never happened and I've been paying for nbn and only receiving 4g backup for 18 months! Now to fix it, I need to sign up for a new plan

@VodafoneAU fix your **** internet

@VodafoneAU Whats with my 5G modem just suddenly losing internet? Have to restart to fix, and 45 mins on hold on your tech support and no answer, despite being told you're open to 10pm on a Sunday. Also I'm pretty sure you've dropped our speeds after our free month too.

@VodafoneAU with the new login feature, how do I combine logins when I have a prepaid account service and a post paid service. It's really annoying that I have to log in to 2 separate accounts

@VodafoneAU AHAHHAHA I WOULD LOVE TO CALL BUT I CANT BECAUSE MY INTERNET IS THAT BAD 🙃

@VodafoneAU Over a week and issue is still not resolved. I’m being thrown around on the calls with no help at all. And I’ve been a VF customer for over ten years. Wtf!

@VodafoneAU Is the network down in postcode 4066?

@DanMacPherson @VodafoneAU I am on vodafone as well and I had my own number call me.. weird as hell @VodafoneAU were of no help!

@VodafoneAU you have the worst technical assistance team. They are helpless. I signed up for 100mbps nbn. Yet I cannot watch 720p video. I do not recommend anyone to get Vodafone NBN. Very disappointed

@DanMacPherson @VodafoneAU Ex telco. What is used as your “display” number doesn’t have to be the same as the actual number. Someone is using it as a spoof cover and people are legit thinking they’re getting calls. Best solution was generally to set up a voicemail asking people to text you if it was vital

@DanMacPherson @VodafoneAU I think that is your problem... Vodafone...

@DanMacPherson @VodafoneAU I am with Telstra. And the ins I have answered it msg just a stupid recording or nothing on other end

@DanMacPherson @VodafoneAU Yes. I have received 4-5 calls a day for months. Let them go to msg bank and when I ring back they say no I never called you. It’s scammers somehow using numbers to hide their own, for a while it was almost the same number as mine apart from last 3 digits

@VodafoneAU Find 4 more numbers now total 106 m2m numbers which sim have no network, no any bar of network, unable to register network showing, Really this is wrost working services of Vodafoneidea Suspend your non working employee mr ravindra takkar ceo Vodafoneidea india

So I’ve got multiple missed calls and voicemails daily saying they’ve missed a call from my number. Has anyone experienced this? Have I been hacked? Is it an impressively extensive practical joke? Help? Anyone? @VodafoneAU?

@Eurosnob_ @VodafoneAU I have spoken to like 10 of your support people in India who are completely useless about a pre paid sim credit. How can I speak to someone with half of a brain?

@johndarvall @VodafoneUK Exactly the same here in OZ Bro!!!! @VodafoneAU even BLOCKED me on certain Social Media platforms as I kept calling them out on POOR CUSTOMER SERVICE!!!!!

@VodafoneAU Hi I upgraded my plan with 24 mths IPhone13, the full amount charged on my bill. I called and requested to fix it more than 6 times with no action. I'm very disappointed with the bad service. If not fixed I'll release the service. Saeed

@VodafoneAU Was the service down last night? I did not receive texts messages last night & didn't know until my friend sent me a screenshot of their texts to my number.

@VodafoneAU what's up with your NBN service being down? Customer support say all their systems are down as well, so can't render any assistance. Any status updates?

@VodafoneAU Still the same, unable to use my ported number for calls. I rang the call centre today, was told they have an outage and can't access any customers info and asked me to call back in 4-6 hours. Seriously, this has been the worst experience I have had with any mobile providers. 😠

@VodafoneAU @VodafoneAU called the porting team who said the port looks good and asked me to call technical support. Technical support checked everything and said everything is fine on their side. After 2 hrs on the phone with your support team I'm back to square one. How do I escalate this?

@VodafoneAU @VodafoneAU Also, no one can call my old number anymore (they can still txt). Contacted support via chat and told to wait another 48 hours. So I'm going to lose my number for another 48 hours! I transferred my number a few times before never had issues with other providers.

@VodafoneAU is there an outage or 4g in the area then or has my phone just **** itself with the latest galaxy update?

Yo @VodafoneAU why ******** can't I log into the app with my thumb print anymore??? The text/email thing is ******* bogus!! Do I need to change provider, or are you gonna fix this ****??

@VodafoneAU can you please fix your app. It has been down for 2 days. I cannot make a payment. And if i am late i get a fee due to your app not working

@VodafoneAU your customer service is beyond ****. One hour and nothing resolved

Hi guys what's happening with the outage today, unexpected and effected calls and data. Ref I13992106 @VodafoneAU 🙄🤷

@VodafoneAU is the NBN down in Brisbane City?