Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (2%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Perth, Melbourne, Klemzig, Sydney, Brisbane, Adelaide, Gold Coast, Barfold, Darwin and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
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| Melbourne |
Internet | |
| Klemzig |
Phone | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Matthews
(@steampowerednet) reported
from
Fremantle, State of Western Australia
Hey @VodafoneAU what’s with the 5G coverage in Fremantle? Strong signal (all bars) but data refuses to work. Had to literally change to 4G to send this tweet. Only place in the Perth area where this seems to happen when 5G connects?
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Adrian Johan
(@GI_Johan) reported
Just canceled the plan on my iPad because I literally don’t need another service along with my phone and watch. The specialist said that because of this, I lose my 5% loyalty discount on my bills. What happened to the 20+ years of being a loyal customer? Thanks, @VodafoneAU
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Ahmed Jama
(@AhmedJa14023160) reported
@VodafoneAU complaint process says 48 hours and my issue has been dragging since 20-05-2022. No timeline is given to resolve my issue
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Satbir Dhanu
(@SatbirDhanu) reported
@VodafoneAU hi ,we are facing big problem in your network. Can you please resolve this problem.i live in balga 6061
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Martin King
(@gnik50) reported
@thatdesigner @VodafoneAU Now that is good service 👍👍
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RegressionToTheMeme
(@Tee_Cee_Gee) reported
It's 9.30am, and my @VodafoneAU NBN connection is running at 1/5th of the speed it's supposed to be down, and less than 1/10th of the speed up. It's like this every day. Your service is such a ******* joke that it's practically fraud.
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Juge
(@Jugeyfruits) reported
@tommarmstrong @VodafoneAU 100% Aussie broadband. They've been fantastic. Great customer service and no issues with anything (FTTP)! Helped me find the address when it was listed wrong by NBN, and we were connected within minutes. If you go with them, use this referal code to get $50 credit: 7979438.
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Charlie
(@charlietech) reported
If you are having a nice day then dont try engaging with the customer service Aibot bot on the @VodafoneAU app. I did get thru to a real person only to have the app crash & now i start again with 'Timmy'.
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Natasha Sewley Account Manager
(@NatashaSewley) reported
@VodafoneAU What is going on with the service today I’ve had nothing since 7am this morning . Business SIM card this is disgraceful no email reply
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Kush
(@Kush_Hewa) reported
@VodafoneGroup @VodafoneAU you have the worst and the most unreliable NBN service. You are charging customers full price, yet cannot deliver the services and features as promised and advertised! Completely unacceptable. Your customers deserve better! @inakiberroeta #nbn
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oliyoung
(@oliyoung) reported
I don't think I've ever had a more frustrating customer service experience than I've had with @VodafoneAU - we're now into day 5 of no @NBN_Australia connection and I'm tired of repeating myself every call and not getting anywhere #whinge
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Alexi 🍄🔮🍓 feeling The Call to Agriculture™️
(@amethystrose_91) reported
Hey @VodafoneAU I haven’t had a working network (data/texts/calls) since last Friday, have checked your maintenance pages etc., getting seriously concerned. Nearly a week without a functioning phone (outside of wifi). Please help.
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John Kerrison 📺📻📰
(@jkerrison) reported
I've had to do a Factory Reset. Bum. Perhaps the @madebygoogle #pixel6 has bugs? If you've had the same connectivity issue with @VodafoneAU and you have a solution, please let me know. Phone might be cactus.
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Radike ratu
(@navulian) reported
Dear @VodafoneAU please get your towers out bush, I get **** all reception even an hour in from Darwin . Kind regards
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John Kerrison 📺📻📰
(@jkerrison) reported
Is anyone else still having connectivity issues with the @madebygoogle #Pixel6 in Australia? My @VodafoneAU device through @JBHiFi drops out several times a day. A terrible experience for months #Android #GoogleIO 😢😢😢
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Dotti
(@dottisworld) reported
@VodafoneAU #VodaphoneAU Officially worse than Telstra now!! Worst Telco in the planet!! I challenge the CEO Inaki Berroeta to actually ring his own customer call centre and see how bloody ****** and frustrating it really is to get any help. #inakiberroeta
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Daniel O'Connor
(@DanielOCnr) reported
@carroll_jono @VodafoneAU Wow maybe Voda suck less than average, I get maybe 1 spam SMS a month, any more would make an SMS service have negative value. I note most of yours have actual phone numbers though, so possibly something like FluBot infections.
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Ally
(@allymaz_) reported
Network upgrade my backside! @VodafoneAU it’s been a whole week of 2 bars on 5G and slow internet. Piece of ****.
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Charlie
(@charlietech) reported
@VodafoneAU omg this app is so bad. Right in the middle of chatting to a real person, after 'Timmy' was not able to help and it crashes. Its happened twice now. I am now onto 1555 & talking to a human is ofcourse is lovely & helpful.
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Carlieanne Burton
(@Itmecarlie) reported
@VodafoneAU I don't have any problems at all. Can't use Vodafone in Australia as no coverage. I have to take an extra phone with a different service on long trips just to be safe. Will be sticking with @Telstra and reccomending everyone else to do so
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🌻
(@beckkyy___) reported
@aisokulagirl @navulian @VodafoneAU Wait this is why I said switch to Telstra coz I thought you were in the bush lol my bad
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James Cridland
(@JamesCridland) reported
Roaming onto @VodafoneUK from @VodafoneAU on a Pixel 6 Pro - it's been fascinating seeing how poor the signal is in the UK, whether deepest Wales to Islington and Covent Garden in London. I guess roaming users get a small slice of spectrum?
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Shark05
(@SharkShark05) reported
@steampowerednet @VodafoneAU They are a **** provider. I swapped to Optus & haven’t had any issues.
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Makdaddy
(@makdaddy) reported
@VodafoneAU I updated to ios15.5 now I don’t have any cellular service
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HungryAndTired
(@HTired89) reported
@oliyoung @VodafoneAU @NBN_Australia I was with Vodafone for not even 3 hours before I couldn't handle their customer service anymore. It's not worth it.
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Natasha Sewley Account Manager
(@NatashaSewley) reported
@VodafoneAU Shocking service why no service still at 1.40pm !!!!
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Sidi Wu
(@sidi_wu) reported
@VodafoneAU I am in Canberra my service has been out all morning
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Makdaddy
(@makdaddy) reported
@VodafoneAU I had to go into the Vodafone shop to change the SIM card over for some reason the iOS 15.5 breaks the network SIM card connection
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Carlieanne Burton
(@Itmecarlie) reported
@VodafoneAU I am counting down the days until I am no longer locked in as a Vodafone customer 🥂 Overpriced and barely any signal for almost 3 years now. Nobody can hear me from their end when I make calls in metro Melbourne! When I put my telstra sim in my brand new phone
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Kush
(@Kush_Hewa) reported
@VodafoneAU I’ve already spoken with your technical department multiple times wasting hours talking on the phone, since switching over to #Vodafone to only be told that your modems have an issue that cannot be fixed. Yet, still charging full price!