Vodafone Australia service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

• Phone (49%)
• Internet (35%)
• E-mail (6%)
• Total Blackout (4%)
• Wi-fi (4%)
• TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Sydney, Arumpo, Gold Coast, Melbourne, Adelaide, Kincumber, Geraldton, Perth, Canberra, Kialla West, Sunshine Coast, North Gosford, and Thirlmere.

City	Problem Type	Report Time
Brisbane	Internet	3 days ago
Sydney	Internet	8 days ago
Brisbane	Total Blackout	8 days ago
Sydney	Wi-fi	11 days ago
Sydney	Phone	15 days ago
Sydney	Phone	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nxt Security (@NXT_Security) reported 4 minutes ago

  @VodafoneAU Why is your network unusable at Aus F1, Albert Park? Absolutely ridiculous, it's in the main region of Melbourne.

• 
  Andrew Thai Dang (@drydryruins) reported 7 minutes ago

  @VodafoneAU I am really interested in porting my secondary number to you as a new customer for mainly international roaming. If stop paying after a while after I come back due to money constraints, is there options available to keep the number connected to you cheap long term?

• 
  Tiffany (@msstraighty180) reported 10 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  stu (@fourlarks3d) reported 12 minutes ago

  Hey @VodafoneAU absolute bollocks service both mobile and nbn currently... Remind me why we pay you again..? FFS 🤬

• 
  Dimi (@DimitraMano) reported 15 minutes ago

  Hey @Kogan @VodafoneAU I am really not happy with having my paid internet service not working on a Sunday night and no help line to call .

• 
  Dan Claes (@Dan_Claes) reported 16 minutes ago

  @VodafoneAU stop spamming me (a customer) with additional offers. I have already spoken with a representative who told me I would be taken off these marketing lists, but that clearly hasn’t worked. If it happens again I’ll complain via @acmadotgov #spam #vodafail #vodafone

• 
  Professor West Wing Fried Chicken Shack (@garystark) reported 21 minutes ago

  A visit with @VodafoneAU, including a new SIM, yielded no solution. My SIM in other phones worked fine. Other SIMs in my phone did not. What the hell is going on here?

• 
  Dave (@DavyPistons) reported 22 minutes ago

  @vodafoneau your service and support are absolutely terrible!! 118 drop outs in 90 days! In suburban Sydney!!!

• 
  Nick Wood (@GreasyToofbrush) reported 22 minutes ago

  @VodafoneAU What is going on with Call of Duty servers the past 2 weeks? Beforehand it was 20-30 ping, now its a minimum of 120? Spoken to others with the same issue, only solution has been changing ISP’s?

• 
  Lachlan 888 (@Lachlan_Mc) reported 23 minutes ago

  @VodafoneAU having to call to do a phone upgrade = lost customer

• 
  Reasonably Angry (@PenelopePPop) reported 27 minutes ago

  Hi @VodafoneAU Is something wrong with your voicemail? I just went to delete the pest messages that were left on my service on the weekend and I cannot get into my messages. I can only change my greeting

• 
  nevetsg (@nevetsg) reported 28 minutes ago

  @SharlzG @VodafoneAU Jump ship to TPG. Same network.

• 
  Ryan Emery (@ryanremery) reported 30 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  Turkish (@fiveminsturkish) reported 34 minutes ago

  @JulianBurnside Where is their Call Centre based? Been having a lot of issues with @VodafoneAU, their system is horrendous.

• 
  -—•—- (@thrill_tweeter) reported 40 minutes ago

  @VodafoneAU I am having problems sending from iPhone to Android but not to iPhone is this the problem you're talking about?

• 
  Tiffany (@msstraighty180) reported 40 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Tiffany (@msstraighty180) reported 42 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Santi (@zanti) reported 44 minutes ago

  hi @VodafoneAU it seems like @AppleSupport iCloud private relay has stopped working. According to them there are no issues with the service. Are you blocking it on your network?

• 
  Samantha Ioannidis (@sioannidis20) reported 47 minutes ago

  @VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU

• 
  Starscream (@Skypenet) reported 48 minutes ago

  @VodafoneAU Im also using a google pixel 7 pro and you should recall them ive read they are all faulty!!! But your to worried about your plans you signed them up on!!! And you tricked me with a $400 bonus into getting this phone you knew was full of bugs and bad chips!!! AAAARRRGGHHH!!!!!!

• 
  JoshAtticus (@joshatticus) reported 48 minutes ago

  @VodafoneAU has banned all minors from accessing their accounts, with no way to contact them or cancel your service. With their "new login" system, it asks for a date of birth, and if you're under 18, you can't access your account at all.

• 
  Ziggy the 3rd (@3rd_ziggy) reported 49 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

• 
  Amit Kacker (@amitkacker) reported 51 minutes ago

  @riteshcruise @VodafoneAU It's been really bad since a month man.

• 
  Dazz (@DarrenAbb) reported 53 minutes ago

  @Telstra A roaming day pass does cover NZ !! Youhave no idea what you are talking about and I cannot believe you are employed in customer service. Will be changing to @VodafoneAU when I return home

• 
  Al Canavan (@barefootgreek) reported 54 minutes ago

  @VodafoneAU what is happening with your app? I have not been able to sign in for days. It just says technical issues. When is this fling to be fixed?

• 
  Saurabh Vir (@vir_vir29) reported 54 minutes ago

  Humble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment

• 
  Darryl Anderson (@anvildarryl) reported 55 minutes ago

  @stationmum101 @soupercocky Introduce Mark and Col to each other, suggest that they start a consultancy for rural/remote landholders who @VodafoneAU says don’t exist, and watch them rake the money in. They could probably help you grow ****, too, since that’s usually the solution to everything.

• 
  ThreePeat (@hawks_trev) reported 55 minutes ago

  @VodafoneAU what is going on with your internet service??

• 
  Tiffany (@msstraighty180) reported 58 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  AK (@AKtech2021) reported 1 hour ago

  @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+