Vodafone Australia Outage Report

@VodafoneAU hey team, once again there is an issue in Collie 6225. Only have Voda R not 4G. Nothing listed on website but there definitely is an issue. 3rd time in what, 1.5 weeks?

Living a mere 5kms out of Warrnambool and @VodafoneAU is as good as useless. The @Telstra line is not much better - and they couldn’t fix my blackspot in bloody Fitzroy!!! Past time the feds of @auspol fixed appalling neglect of regional telecommunication!

@VodafoneGroup @VodafoneAU you have really pathetic customer care service. After ordering an IPhone , still struggling with your customer care for last 2 months. Definitely not recommend Vodafone to anyone in OZ

ay @VodafoneAU ya Myvodafone app sucks

@VodafoneAU disappointed to find i’m still being charged for a payg sim i got in june 2022. i was in australia for my mums funeral. i was there for 2 weeks. this seems like a contract, not a payg. i would have never signed up for this. i have been tricked & ripped off. i’m livid

@VodafoneAU you’re reception is garbage. I have 3 bars of 5G and nothing is loading don’t get why I pay for your services.

@RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.

@wrhollingsworth @Optus @VodafoneAU Yea it’s becoming real tempting. The drop outs arnt a problem since we got a nbn tech out and they discovered a splitter with one side not connected to anything and was shittly done. Maybe get a non optus cabler to check things out. Ironically I used to have a cabling license.

@RecliningPanda @Optus @VodafoneAU This might be a good reason to dump Optus NBN (which drops out several times a day anyway and they refuse to do anything about it) and switch to a Vodafone 5G solution.

@wrhollingsworth @Optus @VodafoneAU Great :(. I got optus too and a storm on the way I already had an outage from yesterday afternoon until midday today.

@VodafoneAU I don't think there's anything specific to me that would necessitate that. The login process is a terrible experience, particularly on mobile, and needs reworking (or just reverting to how it was before!). Please give that feedback to the team that needs to hear it.

@VodafoneAU Please go back to a simple username and password login and allow it to "remember me". This new login via SMS is a pain and seems to kick me out after a few minutes. It's horrible UX, please give that feedback to whoever needs to hear it.

Hey @VodafoneAU 👋 How can I cancel additional phone number without waiting for hours and without talking to your unhelpful staff?

@VodafoneAU hey team, are we experiencing another issue in Collie 6225? Techs fixed something yesterday, but it seems we’re back to 3g/vodafone au r.

Terrible service at the end of @VodafoneAU. Been facing issues with network speeds for 2 months now and raised several requests but nothing has been done. Worst experience till now

@VodafoneAU when you will fix vodafone app on iphone ? Thousands of bad reviews, the app is broken mate

@VodafoneAU hey team, pretty sure there is a 4g outage in Collie 6225. Had 4g this morning, currently on 3g VodafoneAU R. Please don’t tell me that’s because I’m regional. We get 4g here normally. Any chance your system has a listed outage?

Cherry on top, get this. I’ve tried cancelling an order about 5x for the past week. Been told everytime it has been cancelled. Guesd what. STILL NOT CANCELLED. @VodafoneAU you guys are failing me so bad rn.

@VodafoneAU Not only my, i ve got some friend who got same issue which when they get in the area no connection but now i m a bit far away, as soon as i m back there, i ll update you. Thanks for receiving my call.

@VodafoneAU what happens with the service in Inner West?

@VodafoneAU this is the worst experience i have ever had with any cellular provider. No ****** internet connection in every day!!!

@VodafoneAU called up to ask about why my mobile internet wasn't working. I was told our techs are working on upgrading our systems in your area. According to your schedule, it's done... it's still ****. At least your crap coverage is consistent.

@VodafoneAU look i gave it some time and it’s just getting worse, my other phone has 4G and it’s a lot faster than my 5G i’m switching i’m sorry but the service makes me feel like i’m back on 3G in 2010

@VodafoneAU I told you what was happening. No Internet after 4pm yesterday. Rang 1555 and was told there was a technical issue in the area of Coburg Melbourne. Pls confirm

@VodafoneAU You say that in public but once you get me into a private phone call or chat your support team insists the only way to increase my data is to sign up to a 36 month contract with a device I don’t want.

@VodafoneAU Next time you have technical issues that need fixing a good customer service expects that you send a message to affected customers. My phone had no access to anything for hours 😡😡😡😡

@VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

@VodafoneAU I have checked with NBN site and there’s no planned outage yet my internet keeps going on and off since 1pm in Wahroonga NSW. What’s Up? I’m trying to run a zoom work meeting without any internet connection. Please help.

@VodafoneAU why haven't you got coverage Australia wide you cheap bastards, I was able to get service from wifi networks, but not anymore, #WalkInMyShoes you *****.

@nimitkapoorDM @VodafoneAU I will be returning the wireless 5g device , the marketing technique used are nothing short of unethical, I have raised the issue to the telecommunications ombudsman!