Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 06/07/2023 02:50

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  • Phone 46.01% Phone
  • Internet 41.27% Internet
  • Wi-fi 6.46% Wi-fi
  • Total Blackout 2.83% Total Blackout
  • E-mail 2.22% E-mail
  • TV 1.21% TV

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Newcastle, Ballarat, Brisbane, Perth, Sydney, Mount Isa, Melbourne, Strathfield, Adelaide, Airlie Beach, Traralgon, Hurstville, Canberra, Mudgee and Collie.

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AustraliaNewcastle Internet
AustraliaBallarat Internet
AustraliaBrisbane Phone
AustraliaPerth Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:
  • waallaby Tyler Waaler (@waallaby) reported

    Hey @VodafoneAU - visual voicemail doesn’t appear to be turning on on my new iPhone no matter what I do. I’ve dialled 1217, reset network settings, etc. you guys alright?

  • KelliebTwits Kellie Brandenburg (@KelliebTwits) reported from Carrick, State of Tasmania

    @VodafoneAU please upgrade your mobile network at Carrick Tasmania. Yours sincerely, a loyal customer.

  • voidet Richard S (@voidet) reported

    @VodafoneAU Coming up to a week since I requested to join Vodafone and receive a sim, however no email and tracking order stuck at waiting to do a credit history check. Not a good start. Any known issues with credit history checks holding up applications?

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @iB3nji @VodafoneAU @VodafoneAU will be next year with 5G where it currently is with its 3G & 4G network now—way behind its competitors.

  • krishnanih1986 Harish Krishnani (@krishnanih1986) reported

    @VodafoneAU I’m getting only message from your team is that we are little busier at this point of time. It’s been 3 days still waiting for resolution of my problem and I have verified my account details as link shared by you guys

  • laythefavourite James Weir (@laythefavourite) reported from Brisbane, State of Queensland

    @VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @K_Sheldrick Having thought about this recently: - No application I have requires 5G speeds - 5G networks are still in infancy, particularly @VodafoneAU - Unwilling to pay a premium for either handset or network access - Current 5G iPhones sold in Australia don’t support both network types

  • matthestoryofus Matt Tritton (@matthestoryofus) reported from Melbourne, State of Victoria

    @VodafoneAU I’ve had no NBN, mobile coverage or mobile data since last night (I’m located in Lilydale, Vic) When might service be returned?

  • _bengreenwood_ Ben Greenwood (@_bengreenwood_) reported from Sydney, State of New South Wales

    Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail

  • vesh88 Anthony Vescio (@vesh88) reported

    @VodafoneAU I am a bit confused on how to activate my new sim which is on a 2nd service

  • RememberToWater Tom (@RememberToWater) reported

    1. Very sorry to be leaving @circleslifeAU, their setup process was AMAZING (fast, easy, pain free). Unfortunately I had to move to a Sim+Phone plan with @VodafoneAU - WORST setup I have seen. @TPG_Telecom should get their money back or fix things.

  • Z0C0N Zoe (@Z0C0N) reported

    @VodafoneAU is your service down in Brisbane (north side) as I've lost internet and my phone is barely on 3G

  • tal_hahaha Talha (@tal_hahaha) reported from Sydney, State of New South Wales

    @VodafoneAU has the worst 5G ever!

  • jimsmancave Jdsaint3055 🎮 (@jimsmancave) reported

    Is anybody with @VodafoneAU ? I’m considering jumping from Optus to Vodafone for mobile network & NBN

  • MsLaynieK MsLaynie (@MsLaynieK) reported

    @TPG_Telecom @VodafoneAU.... since you joined forces my mobile phone and internet service has turned to ****!!! Thank you very much. Not. You suck!!

  • z9yant Jayant (@z9yant) reported from Melbourne, State of Victoria

    @VodafoneAU @jamie_casas Really? Its slow as a turtle at my house!

  • laythefavourite James Weir (@laythefavourite) reported from Brisbane, State of Queensland

    Is there a mobile data issue in Brisbane @VodafoneAU

  • Sam_Potts Sam Potts (@Sam_Potts) reported from Sydney, State of New South Wales

    I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • ItsMeJason_ j (@ItsMeJason_) reported from Westfield, State of Western Australia

    Hey @VodafoneAU I can’t logon it says “sorry there seems to be a technical problem. Please try again”

  • LiverpoolFCAU Aaron Meadows (@LiverpoolFCAU) reported from Melbourne, State of Victoria

    Hi @VodafoneAU. Just a tech issues regarding SMS from 1 Vodafone customer to another. DM sent.

  • Sandy_Becks23 Sandy Sharma (@Sandy_Becks23) reported

    @VodafoneAU just checking if any work is going on in The Ponds NSW as last two or 3 days have very limited signals. Never had issues before.

  • hbowly Hamish Bowly (@hbowly) reported from Melbourne, State of Victoria

    @VodafoneAU After being a customer for over a decade dealing with your useless overseas call centers over yet another voda bill stuff up giving me a $1300 bill, restricted phones and many attempts trying to get help including passed to 6 depts hung up on twice bill paid & bye 🤬

  • regmiboy शिशिर रेग्मी (@regmiboy) reported

    @VodafoneAU Worst experience ever😌. Porting my number from other service provider has got me to speak with 5 teams and over an hour on call. Every gentlemen wants me to transfer to other but no one takes responsibility. #WorstCustomerService.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.

  • krishnanih1986 Harish Krishnani (@krishnanih1986) reported

    @VodafoneAU I’m overseas. I have activated my international roaming on my Vodafone Australia number. I’m not able to receive calls however outgoing is fine. I tried reaching customer care thrice all 3 agents put me on hold and disconnected my phone. please help

  • paulg_olly paul g olsen (@paulg_olly) reported from Brisbane, State of Queensland

    @VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

  • slaneyrw Robert Slaney (@slaneyrw) reported

    @VodafoneAU "My Vodafone" down, any updates?

  • RahulKu06044128 Rahul Kumar (@RahulKu06044128) reported

    @VodafoneAU Vodafone is the worst and cheating company, I am very upset and took my money twice too.

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).