Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 06/19/2025 02:35

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Sydney, Adelaide, Lismore, Melbourne, Canberra, Perth, Murray Bridge and Robertson.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaSydney Internet
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • fourlarks3d stu (@fourlarks3d) reported

    Hey @VodafoneAU absolute bollocks service both mobile and nbn currently... Remind me why we pay you again..? FFS 🤬

  • Surfnet_Stuff StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported

    @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

  • SandroTarazi sandro tarazi (@SandroTarazi) reported

    @VodafoneAU Very disappointed with Vodafone! I’ve had a serious issue with them went to the store, called customer service many times, and still no one could fix the problem. Terrible service and unhelpful staff. I just wish someone honest and professional could fix things. #VodafoneFail

  • SandroTarazi sandro tarazi (@SandroTarazi) reported

    @VodafoneAU Thanks for your reply. But honestly, I’ve been hearing the same message since 4th of June, and no one has contacted me to fix the issue. I'm really sorry, but at this point, I can’t trust Vodafone or the Vodafone team anymore. Too many promises, no action.

  • sioannidis20 Samantha Ioannidis (@sioannidis20) reported

    @VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU

  • sioannidis20 Samantha Ioannidis (@sioannidis20) reported

    @VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU

  • sioannidis20 Samantha Ioannidis (@sioannidis20) reported

    Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA

  • sioannidis20 Samantha Ioannidis (@sioannidis20) reported

    Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA

  • koobs Kubilay Kocak (@koobs) reported

    Ugh, @VodafoneAU’s computerised IVR voice is absolutely HORRIBLE.

  • DuhraR rick (@DuhraR) reported

    @VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.

  • penglase Jason Penglase (@penglase) reported

    @VodafoneAU Hi. Thanks for reply. Account 955368460 I realise I have an overdue amount. I’m trying to work out a solution to pay of bill but have my device available for use I’ve just taken a second job to stay on top of living costs and need internet connection for this role.

  • BrentJo56408314 Brent Johnson (@BrentJo56408314) reported

    @VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud

  • penglase Jason Penglase (@penglase) reported

    @VodafoneAU worst customer experience. Trying to get phone unblocked for work use. Bill is overdue due to rising living costs. No empathy or help from customer service team. Just sorry can’t help you because you recently asked for an extension. Cant wait to close account.

  • BrentJo56408314 Brent Johnson (@BrentJo56408314) reported

    @VodafoneAU called service to get address 4 legal action they wouldn't comply just get sheriff to serve you dumb *****

  • BrentJo56408314 Brent Johnson (@BrentJo56408314) reported

    @VodafoneAU Vodafone likes sending threatening messages to its long term customers demanding payment a week early or they will be fined.Its their new customer policy threaten their loyal customers of 20 years

  • zanti Santi (@zanti) reported

    hi @VodafoneAU it seems like @AppleSupport iCloud private relay has stopped working. According to them there are no issues with the service. Are you blocking it on your network?

  • AriadnaArantes Ariadna Arantes (@AriadnaArantes) reported from Westfield, State of Western Australia

    Vodafone @VodafoneAU you are the worst operator in Australia🤮

  • koenjivintage Koenji Vintage (@koenjivintage) reported

    @VodafoneAU my nbn has been down for over an hour now. Nothing on NBN site or yours to indicate any outages. Box has been rebooted and cables checked

  • AmSmolFish1 irrelevant (@AmSmolFish1) reported

    @VodafoneAU is there a 5G outage in enoggera?

  • MuLaFlaga01 MuLaFlaga01 (@MuLaFlaga01) reported

    @VodafoneAU Of all the days for your SMS system to break down it had to be Friday when I need it for a confirmation text message with a number code....

  • SpitefulBats SpitefulBatman (@SpitefulBats) reported

    @VodafoneAU May I ask why it took over 4 hours to post about this? No chat support, no phone support... Just needed a status update SOMEWHERE so I could just ... not worry.

  • fumesniffer 5star (@fumesniffer) reported

    @VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?

  • thrill_tweeter -—•—- (@thrill_tweeter) reported

    @VodafoneAU I am having problems sending from iPhone to Android but not to iPhone is this the problem you're talking about?

  • rowvnne yung row 🇵🇸 (@rowvnne) reported

    @VodafoneAU Please fix this ASAP, thank god for iMessage

  • traagsmahal coz (@traagsmahal) reported

    @VodafoneAU sms failing.... Vodafone network issue?

  • PeterWatts1980 Peter Watts (@PeterWatts1980) reported

    @VodafoneAU having issues sending SMS in Perth, WA. Is there any issues in the area?

  • pse247 Pse Kicks.. (@pse247) reported

    @VodafoneAU why can't I send a msg or get service in a suburb with hundreds of thousands of people. Let me know.. #worstcoverage #shitbox #ripoff

  • lOrelliee LoloBuns (@lOrelliee) reported

    Wtf is happening @VodafoneAU

  • MattBel32813483 Matt Belcher (@MattBel32813483) reported

    @VodafoneAU fix the bloody SMS outage! Trying to pay a bill using internet banking and can’t authenticate the request because the banks text isn’t getting through. How do you stuff something basic like that up?!

  • Luv_ChelseaFC Sargon Kay ♔ (@Luv_ChelseaFC) reported

    Hi @VodafoneAU unable to send txt messages this morning are you having problems?