Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Phone (42%)
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Internet (38%)
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Total Blackout (8%)
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E-mail (7%)
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Wi-fi (6%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Adelaide, Sydney, Brisbane, Canberra, Melbourne, Perth, Sunshine Coast, Darwin, Newcastle, Townsville and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Sydney |
Phone | |
| Brisbane |
Internet | |
| Sydney |
Total Blackout | |
| Canberra |
Phone | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Freeman
(@SamFreeman2020) reported
If you're thinking of joining @VodafoneAU don't do it! They took money from me months ago after I was no longer a customer and their advice was to remove my direct debit so they wouldn't do it again. Still haven't returned what they owe despite it being credited to my account
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Lord Khadow
(@lordkhadow) reported
@VodafoneAU I travel the Pakenham Line to and from the CBD most days and the service along that line is substandard.
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aki
(@ak1fu3) reported
from
Sydney, State of New South Wales
@VodafoneAU can’t fix my Vodafone login issue for 6 weeks No updates from them
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Jeff Yu
(@jeffyuchang) reported
@VodafoneAU you guys login with sms links really sucks. why can't I login from computer?
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Erik
(@Jagermeester) reported
Switched my private mobile phone service from Telstra to @VodafoneAU this morning and impressed how easy and fast the setup (eSim and porting number) was.
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aki
(@ak1fu3) reported
from
Sydney, State of New South Wales
It’s been 7 weeks since I reported to @VodafoneAU I still can’t login to My Vodafone and no updates from Vodafone
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Anjali
(@sidetrakked) reported
This is ridiculous @VodafoneAU I’ve received THREE calls today from your call centre & have told all 3 to stop calling. Is it that hard to update your records? I’ve better things to do than spend all afternoon answering Vodafone calls because your team can’t get its **** together
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aki
(@ak1fu3) reported
why @VodafoneAU is not reverting back to old version of My Vodafone? When the customers can't login to their account
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Fred LeMarche
(@FredLeMarche) reported
@VodafoneAU Heya Vodafone. Those rainbows and butterflies just died as I just cancelled a service. So I won’t have to hear that when I call for internet service that doesn’t get any reception. Byeeeee
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Gana
(@GSomayanda) reported
@VodafoneAU C’mon do something to fix this issue. Yes, I’ve responded to your unhelpful DM. Tell me what to do to be able to use ‘roaming’!!
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Mac Lee
(@mac19620) reported
Do any service providers reward long term Loyalty or do you all just look to rip the most out of a customer no matter what !???? @VodafoneAU
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Kei@ブリスベン
(@pv_r07) reported
@VodafoneAU I am unable to send SMS and receive. please help me
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Finnigans 💉💉💉💉💉天有道地有道人无道
(@Thefinnigans) reported
@VodafoneAU It's OK finally got a human to sort out my problem
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John Smith
(@DJS842012) reported
@redruby17 @VodafoneAU @Optus Vodafone has the worst service and always “updating the service”
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aki
(@ak1fu3) reported
@VodafoneAU of course didn't give me the call to update the issue which they promised to give me in 24-48 hours
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The Bryan Madigan
(@thebryanmadigan) reported
@VodafoneAU this new login system for your website DOES NOT WORK. I want to access the site via my laptop and it keeps sending a link to my phone. I DONT want to access the site via phone/app. I want to use my laptop
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Thomas Dang
(@ThomasDangPhoto) reported
@VodafoneAU I’ve just got started with your NBN and am having nothing but issues…
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Mohamed Zayied
(@hewantstolearn) reported
@VodafoneAU all my calls have been choppy for two months , even calling Vodafone support was cutting in and out . Unable to operate on this network and tried other phones and the esim . Ticket was escalated but have not heard back . I think Telstra is the fix
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SUPPORT TEAM⬆️
(@andriantechie) reported
@psychoc4t @VodafoneAU Message me directly if you need help on logging in your account
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Alan People
(@alan_people) reported
@VodafoneAU you sold me dodgy phone insurance and charged me for 24 months for a phone I didn’t even have, and ow you won’t address the issue - disgraceful treatment of your customer
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BackwardsKanga🇦🇺
(@BackwardsKanga) reported
@VodafoneAU 3-5 day delivery has turned into 3 weeks and still no phone. I took a **** this morning that was smarter and better at customer service than your entire Vodafone team
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Josh Girvin
(@girvo) reported
@redruby17 @VodafoneAU @Optus Oh and make sure you don’t cancel your Optus plan. Porting your number (when you sign up to another provider and ask them to bring your previous number) will cancel it for you and ensure you keep your mobile number. Signed, someone who worked in telco for too long
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Parker
(@parkeschiavello) reported
from
Bowen, State of Queensland
@VodafoneAU okay Vodafone… pls; tell me good old truths, what really went down in zipcode/suburb of 4805/Bowen QLD; I had roaming, I wasn’t able to access data one bit, ALL day then roughly 5-6pm when biz hrs well and truly over I could turnoff wificalling! That’s bad! Tell me…
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Craig Havenaar 🇦🇺
(@Havenaar64) reported
Dear @Kogan What's happening with the Internet ? Very slow @VodafoneAU
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VikingBear
(@vikingbearLXVII) reported
And the winner of the worst company after someone has died Award goes to... @VodafoneAU Winners by a clear margin..!!
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John Times
(@psychoc4t) reported
@VodafoneAU what a useless website you have I can't even login to it now, what if I lost my phone how would I login then? useless trash website, going to go look for a company that lets me use my far more secure PC to login to an actual website to manage my account
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aki
(@ak1fu3) reported
Why @VodafoneAU doesn't revert back to old version of My Vodafone? When they don't have ability to fix the issue
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Tackleberry
(@tackleberry_82) reported
@redruby17 @VodafoneAU @Optus It's easy to switch. There is a brief period where you'll have no service while your number is ported, other than that, it's seamless
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Gana
(@GSomayanda) reported
@VodafoneAU Turned on $5 roaming. Data works fine. Can’t make calls. Tried resetting Network settings. Hard reset phone. Turned airplane mode off. No luck. I need help soon.
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Kadak
(@kadak_launnda) reported
Pathetic service @VodafoneAU you just give misleading information.