Vodafone Australia Outage

@VodafoneAU For anyone connected to the internet through a @VodafoneAU service, they are still restricting access to multiple sites through DNS blocking. You are not getting the internet access you are paying for. Call their customer line & complain. Switch carriers.

@VodafoneIN @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneAU @JagoGrahakJago_ @Grahakshakti @ITS_MoC Most irresponsible, pathetic services #sim activation not done since 7sept#harassment with false mails, calls#no solution#ceoVodafone

@supercars @VodafoneAU That was a farce! Embarrassing shit!

Right on queue on the weekend hardly any bloody signal slower than a slug speed times yes it's you... #VodafoneAu

I have found the worst telecommunications company in the world... @VodafoneAU

@VodafoneAU There is no issue with credit checks. The issue is with your inability to offer customer service to a long term customer because of inane processes. Don't try and divert. I've PM'd you

@GyorgyBolla @Optus @VodafoneAU Gyorgy I’m a 10 year Vodafone customer having a similar issue in reverse. For you they offer PM for me they offer the generic 1300 number. Be careful, @VodafoneAU don’t care either ;)

@VodafoneAU I spent 45 mins on the phone last night. The issue isn’t re running credit check. Every time one has a cred check it impacts score. So we are advised to not to do them not necessary. (1/2)

@VodafoneAU Trying to upgrade to an iPhone 11 Pro Max 256GB and cant because credit limit you’ve approved me for previously is $76 less than device cost. 10 year customer, perfect credit - which you know from recent cred check. (1/2)

@VodafoneAU hi Vodafone. Pls help. I ordered wrong iPhone 11.

@VodafoneAU Na, it is what it is. I don't know how long I've been with voda, over a decade. Never been rewarded. Melbourne call centre, I know that much. When this phones paid, I'm out.

@VodafoneAU need some help guys. Every couple of seconds "IMS Service has stopped" pops up on screen. Take out my sim card and my phone works fine. Super laggy otherwise

No idea what is happening with @VodafoneAU today in East Victoria Park tonight but shit their internet is doing my head in esp with Messenger. Fkn useless !!!

@VodafoneAU possibly the worst upgradre experience i have ever seen. Unable to deliver what was signed up to, call centre staff making offers they cant deliver on. Then I am unreasonable for not being happy to pay more than originally agreed to.

@VodafoneAU So far the team at this number are less than helpful. Notes are not being saved from calls, and you get passed around to multiple teams without resolution.

@VodafoneAU really disappointed that I was charged for the whole month when I upgraded my plan two days before the billing cycle ended. I told the agent I would wait, if 8/9 and 9/9 weren’t pro-rated. But, he assured me they would be. V. unhappy customer.

@VodafoneAU hands down best award for crappiest customer service Spam me with 12 calls (legit) Make me change plan Transfer me to another person who has no idea what older person did Confusion everywhere, no plan upgrade, 15 mins wasted

@TPG_Telecom, Home Of The National Broadband Nightmare! I Can’t Quit The #NBN As TPG Retentions Don’t Know How To Handle It. @NBN_Australia Can’t Fix The Issue As Their Contractors Keep Cutting Corners. Don’t Move To The NBN Without A 4G Backup! Stay Tuned @VodafoneAU

Now can ya’s tell me @VodafoneAU is there anyone who works for you that is Australian & if so can they ring me at a decent ******* time and try fixing me ******* phone network service

Hey @VodafoneAU again today your workers from The Indian Cricket Team rang me apologised 27 times In ******* minutes & still didn’t fix the problem Then another member of the Indian Cricket team rang me a 6.10pm I. The middle of T too tell me they still haven’t fixed it

@VodafoneAU Just sits there and shuts down after it opens

@VodafoneAU I don't know what's going on with your reception around Liverpool, Moorebank, Chipping Norton areas, but constantly having call/signal drop outs this past couple of weeks... Super frustrating (esp. as I'm also having you guys sms me recently to upgrade my plan) 🤔

@DarthSan2e @VodafoneAU Same issue here in South Australia

@DarthSan2e @VodafoneAU Yup. Having the same issue. Data has slowed to a crawl for the last week. Can’t even watch a YouTube video with full 4G. Can’t play hearthstone at all. As soon as I get into my Telstra WiFi at hope, it works perfectly. My wife is with Vodafone too, she has the exact same problem

@VodafoneAU my internet has been running slow the past few weeks. I have full bars. It’s running so slow sometimes pages stop loading or say there’s no internet connection. I’ve restarted my phone, turned internet on and off. I haven’t used all my data so it shouldn’t be slow.

@VodafoneAU The new site does not have it at the top right as the old one did. You need to click through my Vodafone a number of times using the drop down menu

Hi @VodafoneAU, Just letting you know that you have terrible delivery commitment. My parcel was suppose to be delivered to a friend in 2 week days (as per your website) and it's been 4 days that he is still waiting. Your delivery partner Toll needs a bit of nudge.

@VodafoneAU Please bring back the login for MyVodafone at the top of the website. It was so handy.

@VodafoneAU As usual @VodafoneAU not as simple as that, can't do it without calling (the link directs me to that) and I will never call your shit call centre again after the problems I had with my mobile (why I churned away) so I guess I will do the same with the NBN, never use VF again.

I want solution with compulsation right nw, u making us fool since 4 days.😠 @VodafoneIN @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneAU #BycottVodafone

I want solution right nw, u making us fool since 4 days.😠 @VodafoneIN @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneAU #BycottVodafone

@VodafoneAU you picked up my dm and did not give me an email. I could also ask for an address for service, but maybe just an email to some individual who will take responsibility.

@VodafoneAU I intend on lodging a complaint with the telecommunications ombudsman. I am trying to find an email address for you to copy you on the complaint. Thanks in advance. Please do not direct me to your complaints page. I want an email.

@VodafoneAU Android app - 'we're having a few technical problems'. Can you please fix this issue.

Randomly walked into a @VodafoneAU store and upgraded my fone. Not newsworthy in itself. The guy who served me tho, is. Totally awesome service. Stewart at Eastgardens. Big kudos #CustomerService #Recommended

@mrtymcln @VodafoneUK @Optus @VodafoneAU Yeah, @VodafoneUK refused to fix my phone under warranty, or then lower my bill during my cancer - and that was out of contract, they wouldn't let me (and now my partner) move to rolling contracts. When they're not willing to throw a bone to a cancer patient, they're pretty shit

@homebrandcola @VodafoneAU @kayosports I’ve been a LOT of places and have never had it be anything but Australia

@pschofie @VodafoneAU @kayosports Spot on. But I wouldn’t stream on a network that charged for additional data, I’m just using my normal data allowance here...

@VodafoneUK @VodafoneIN @VodafonePark @VodafoneGroup @VodafoneAU @VodafoneIreland @VodafoneQatar @VodafoneUK @VodafoneIN @VodafonePark @VodafoneGroup @VodafoneAU @VodafoneIreland @VodafoneQatar issue not resolve. It is over 27 days.

@VodafoneAU Fix data issues in Perth please

@VodafoneIN @Sunfun16 @vodafoneceo @VodafoneUK @VodafoneGroup @VodafoneIreland @VodafoneAU not resolving customer complain on network issue in #lucknow #vodafonecustomer #vodafone #smartphone #mobilecustomer #4Guser #VodafoneNo4G #vodafoneworstservice #Vodafoneserviceissue

@VodafoneIN @Sunfun16 @vodafomeceo @VodafoneUK @VodafoneGroup @VodafoneIreland @VodafoneAU not resolving customer complain on network issue in #lucknow #vodafonecustomer #vodafone #smartphone #mobilecustomer #4Guser #VodafoneNo4G #vodafoneworstservice #Vodafoneserviceissue

@MuglerHomme @VodafoneAU I made some calls earlier today, half of them didn't connect at all service is bad atm

First world problems: My @Telstra ADSL is coming at my Netflix at a whopping 1.2mps.... it’s that’s bad 10+km fm the Melbourne CBD... can’t wait for NBN in 2 years but hey until then I can pay bulk dollars for a poor service. Time to Hotspot off of my @VodafoneAU 4G iPhone

@VodafoneAU I already lodged a formal complaint to Vodafone. As an old customer with Vodafone, I feel a so-called franchise store should not treat your customer like this. The store represents Vodafone and should have equal service quality and standards.

@VodafoneAU very bad experience visiting 222 Clarendon St store. It was asking info of Mate20 pro but clearly, the shop is not willing to prompt this phone. Even it is a franchise store but it represents Vodafone. You should treat all brands equally. @HuaweiMobileAU @HuaweiMobile

@VodafoneIN @VodafoneGroup @VodafoneUK @vodafoneNZ @VodafoneQatar @VodafoneGhana @VodafoneAU @VodafoneIreland @VodafonePark 9595688688 is discontinued from vodafone postpaid and going to donor opreter i also paid 1500₹ bill of voda (india vodafone service is veery cheep)

@nsaed45 @VodafoneAU cancel her contract

@VodafoneAU just some friendly advice - constantly calling your customers (I guess to try and change plans or for some other marketing activity) is the weakest tool in customer loyalty and retention. It just gets irritating. Email us.

@Maxhotlon @VodafoneAU Aw Telstra is the worst

@LemonKnightYT @VodafoneAU I’ve never had an issue. I had more issues with Telstra then Vodafone.

@LemonKnightYT @VodafoneAU And I’ve heard TPG are shit, IiNet are the best according to what my Mates have said

@Maxhotlon @VodafoneAU You’re better off with TPG dude @VodafoneAU is shit

@VodafoneAU I am unable to login to My Vodafone or on the web, says there was an error and to call some numbers. I have seen something about Oracle at one stage. can you fix it. thanks

Thanks, @VodafoneAU! Previously I've had to find some internet to search the internet to see if it's me or the internet struggling... 😉 I hadn't noticed an issue, but your SMS apologising for an unplanned outrage is fantastic #CustomerService.

Also while I'm whinging @VodafoneAU, fix your damn useless as hell broken ass app. Can't even give you my money through that stupid thing

@domknight @VodafoneAU @Optus @Telstra I’ve done local SIM cards because Optus has such terrible global rates but on my last trip that triggered “unusual activity” warnings and I got locked out of Outlook for a few weeks.

@domknight @VodafoneAU @Optus @Telstra Data is very cheap in many countries, yet Australian telcos charge an arm and a leg for international roaming. They do it because they can. Solution: tourist SIMs. And an ACCC or ACA inquiry.

@domknight @VodafoneAU @Optus @Telstra Ok for city people. Their coverage around my area is shit house.

@VodafoneIN @VodafoneAU Please resolve asap since recharge has already been done, but services are stopped.currently customer living in Sydney and can be contacted on no above. 2/2