Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (48%)
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Phone (28%)
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E-mail (12%)
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Wi-fi (7%)
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Total Blackout (6%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Darwin, Central Coast, Brisbane, Melbourne, Sydney, Adelaide, Kurrara and Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Darwin |
Phone | |
| Central Coast |
Internet | |
| Brisbane |
Phone | |
| Melbourne |
Wi-fi | |
| Brisbane |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Alpa
(@AlpaB_) reported
from
Sydney, State of New South Wales
@VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!
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Susi
(@luvtuesdays) reported
@VodafoneAU I have had no mobile service for 6 hrs now on the Mornington Peninsula , are you able to estimate a time of return of this service please.
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Hannah Norris
(@HazzyNorris) reported
@VodafoneAU I’ve been trying for a couple of weeks and I cannot get any access to my Australian number from the U.K. - it never joins a local network. I urgently need to receive a text message
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Gi❤
(@babygiii) reported
@VodafoneAU I was told that the upgrade/maintenance would end on Friday the 5th. I still have no network service. What's going on??
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Gi❤
(@babygiii) reported
@VodafoneAU hi, is there still an network upgrade/service outage going on??
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Elliott Hughes
(@ElliottHughes) reported
@VodafoneAU We have iiNet WiFi provided by you. Is there still issues regarding speed near 3807?
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Brett McDonald
(@TheBigMac_of_Oz) reported
@VodafoneAU How come your service is worse 5 days after a supposed "Network upgrade" I struggle to open a web site let alone make calls
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Kristin
(@Kristin542) reported
@VodafoneAU I have indeed changed my mind. You have 2 things to thank for this: 1. The completely appalling level of customer service at Telstra, and 2. The fantastic level of customer service provided by Vodafone. So I am prepared to work harder to get the connection issues fixed.
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Damian Zammit
(@damianza) reported
@VodafoneAU hey. I’m holidaying in Daylesford on the 3G R network and have full reception but no data. Can you please assist?
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J C
(@deucejustin) reported
@VodafoneAU every single time it rains I lose internet connection. It is definitely not my home problem as it happens to my next door neighbour also. Can this please be looked in to?
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Mark Davis
(@markstuartdavis) reported
@VodafoneAU I will give you a chance but I'm extremely disappointed by the way this has been handled, and the lack of response. I have been subject to rude and disrespectful conduct from @VodafoneAU so far. Let's see if you can do any better...
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charles
(@charles08091961) reported
@Telstra Thanks but it’s with the #TIO now. @Telstra 7 days with no 4G and still nobody at #telstra can confirm this. Waiting for #complaints area to fix and then taking all my telco to @VodafoneAU Thank god for choices, no longer paying this mob $300 a month for incompetence service
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Kristin
(@Kristin542) reported
@VodafoneAU Tomorrow I am going into a Vodafone store to swap over my modem (which seems to be the problem) for a new one. One of your customer service reps in particular has been a huge help. Please tell management that Shabina deserves a pay rise!
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Chelsey Marie
(@itschelseyx) reported
@TheBACON_ @VodafoneAU hope you get your phone number back soon Bacon! I'm with Vodafone in the UK and they have been a huge help with me when someone actually stole my phone number and handed it out to strangers.
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jess 🍄🏳️🌈BLM
(@batarians) reported
.@VodafoneAU total mobile phone service outage for hours now, any ETA on this being fixed?
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Arnaud Michelin
(@ArnoMichelin) reported
@StewyMelbourne @VodafoneAU @ServiceNSW Haha! Really? I didn’t have any issues with them until I switched over to 5G last Friday…
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Samuel Allen
(@scallensc) reported
@VodafoneAU Hey, getting pretty conflicting info from your telephone support regarding guaranteed minimum network speeds, etc. Need info on *UPLOAD* speeds, whether you throttle these on all plans or just lower plans, etc. Don't care for DL, just interested in UL, please advise.
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niknaks
(@niknakstheman) reported
@VodafoneAU Thanks foe the response as previously mentioned Telstra seems to be securing stock and fulfilling orders. Been a customer for almost 16yrs but looking at options. As previously advised I can cancel the plan given extended delays. How would I go about doing that
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Guennadi Moukine
(@potatograss) reported
@VodafoneAU What you're doing is really bad. When ordering the phone - eta delivery date was next week. Now it's second week in December. You're misleading your customers. Can I cancel my order? I could get it quicker elsewhere.
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Steven Foster
(@Stevenefoster) reported
@VodafoneAU on 3 separate occasions over the past 24 hours you said you’d get back to me about my mobile phone issue. I’ve given up waiting for you to get back to me this like you promised. Seriously, I don’t know why you even bother with calling it customer service
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Sir Fitz of Gibbon stan
(@suthodan) reported
@shark_avenger @VodafoneAU haha top of the line Samsung. its everyone. Known dead spot lol. My company Iphone doesnt work either on Telstra
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Matt💙 BLM✊🏿✊🏿🇸🇩
(@MatthewHanslow) reported
@VodafoneAU so I haven’t had phone signal since last night. I’d like to know when or if there is an updated oh when it will be back up
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Wendy Robinson
(@sharkywoo) reported
@VodafoneAU Please tell me when work will be finished in Marsden Park. It was only supposed to cause issues last week, but still today I cannot get service unless I go outside my building, and that service is reduced
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Matt Apple
(@Okta_Matt) reported
@VodafoneAU I'm trying to cancel a subscription from the USA since I've moved back to the states. The number on your site will not connect from my USA cell phone or Google Voice. How can I get in contact to cancel?
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peter
(@peterw) reported
@tuppaware @VodafoneAU @Telstra Same problem. Website says not available and I’d rather switch to Vodafone given I’ve had no issues with my phone plan.
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Kristin
(@Kristin542) reported
@VodafoneAU Tried all that. There is a problem with Vodafone’s modem/nbn connection. Unfortunately, it just doesn’t work so we are disconnecting and going back to our previous provider. It’s a shame, because Vodafone’s customer service is very good.
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Kristin
(@Kristin542) reported
@bob_impey @CollingwoodFC Yeah, my tweet was prior to that happening. I would still like to hear from the club. It’s possible that they have issued a statement but I’m having nbn issues with @VodafoneAU (again) so I might’ve missed it!
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Hannah Pierce
(@hannahpierce01) reported
Hi @VodafoneAU, I purchased a new iPhone during a promotional period in August and you have been charging me $15 too much the last two months. Two trips in to store and no one has resolved the issue. Is it time for me to speak to Consumer Protection?
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⛧𝖌𝖍𝖛𝖘𝖙⛧
(@ghvstgrl66) reported
from
Melbourne, State of Victoria
My iPhone 11 is broken so I’ve had to take it into @VodafoneAU to get fix and im currently using an iPhone 7 and these phones R so small lmao
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Matt Apple
(@Okta_Matt) reported
@VodafoneAU Thank you for getting back to me. MyVodafone isn't working either since you've successfully cutoff my cell service. Its my iPad SIM card that's still activated. I have tried everything to reset the password, yet its not working. Any other suggestions?