Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Phone (42%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (7%)
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E-mail (4%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Donnybrook, Canberra and Mandurah.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Melbourne |
Phone | |
| Sydney |
Phone | |
| Melbourne |
Phone | |
| Brisbane |
Internet | |
| Perth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Murray Webber
(@MyNameIsMurray) reported
Hey @VodafoneAU , this was weird and worth looking into. During this outage, there was zero signal from any nearby towers. Whatever the redundant power supply was meant to be, seemed to completely fail. Made it pretty hard to check for known outages.
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chronicles of raddick
(@angharadyeo) reported
I really like @VodafoneAU, have been with them for ages, but damn if it doesn't feel like a massive run around to spend 45 minutes getting them to match a competitor's offer. not even match, just come close to. it'd take me less time to just move to the competitor
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Cyrus Jimenez
(@Cyrus_Jimenez) reported
from
Melbourne, State of Victoria
@VodafoneAU why does my mobile data signal always get weak when my train is between Caulfield and South Yarra?
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Sarina Cooper
(@Sarina_Cooper) reported
@VodafoneAU What’s the point? You’re generally closed when I’m trying to get online and when I’ve called the last 3 times the problem keeps reoccurring. Plus the last time I called your staff member never called back the next day like they said they would. All around really shabby service.
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John Yoon
(@dimkdimk) reported
@VodafoneAU It has been two months since I ordered my service. They promised me a new Samsung A11 phone. Since one month ago it stuck with the delivery. I asked a few weeks ago to please unstuck it. They said they will investigate. NOTHING since. Why do I pay for this phone?
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JJW
(@dailyju5tin) reported
@sanderling68 @VodafoneAU Ah so it’s not just me then? #pissedoff we pay good money for shite service
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Daniyal❦ #StayHomeStaySafe
(@daniyalbr) reported
.... at Bass Hill Plaza, Vodafone paying a grand in the middle of pandemic is really hard for me, going by the words of your customer services manager at the Plaza I was only supposed to stay with Vodafone for 3 months and I stayed more than that. 4/4 @VodafoneAU
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Jenn
(@QuestioningJenn) reported
@VodafoneAU So what you're saying is that the staff in your Shellharbour store got it wrong & didn't follow your company policy? Can I get the details so we can make a complaint about this store - so that another woman is not put through what my mum was?
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Daddy
(@akashicdaddy) reported
with @VodafoneAU you can't top up your data or credit unless you update the app first. Like... bro I can't update the app if I don't have data... make it make sense lol. Time to move to another service provider.
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Wendy Huang
(@WendyHuang6792) reported
@VodafoneAU hello I have no service are you having an outrage?? Abbotsford Victoria
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Shankar Vk
(@ShankarVk11) reported
@VodafoneUK @VodafoneGroup @VodafoneAU A stupid network..t
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James Ferrari
(@james_ferrari) reported
@VodafoneAU is there a current outage in Holt 2615? Getting no mobile data but showing full 4G
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Matthew Drummey
(@MattJDrumm) reported
Me: My @NBN_Australia modem is completely dead @VodafoneAU support person: Turn it on and off, see if that fixes it. Me: WHAT? Turn on the dead box with no power?!? How do I do that, anyone?
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Alpa
(@AlpaB_) reported
from
Sydney, State of New South Wales
@VodafoneAU how is the nbn in Bondi Beach still down almost 12hours later?! This is ridiculous. It’s Monday morning and this is going to make working for many people very tricky!! Not to mention messing up anyone with Sunday movie night plans. Come on- get it together.
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Dave Swims // Get Salty // Stay Salty 🇦🇺🇺🇸
(@sanderling68) reported
Ok, so @VodafoneAU has stepped up their customer service. Responsive and polite. It’s the simple things done well that make a difference.
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Robin M.
(@MediaGoddess1) reported
@petah @VodafoneAU crossing out phone # ... vs... headache of phantom predecessor. which is longer term problem?
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Shenu
(@Shenu63555052) reported
@VodafoneAU It's been more than 4 months I been try to contact vodafone but there is no respond. I need to reactivate my number again. But once customer is gone you don't want to treat them again. Please do something to increase customer service. #worst_exp
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Chris McLay
(@chrismclay) reported
@ClaireConsider @Telstra @VodafoneAU From what I could work out, only Telstra and Boost have the full Telstra network. Everyone else using the Telstra network is missing sections of the network in the outer suburbs and in the country.
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Daddy
(@akashicdaddy) reported
@VodafoneAU Like I said, when you don't have data, you can't do ****, wether it's checking a link online or updating an app... I would say it is common sense but in all honesty, what is starting to make a lot of sense is that this whole thing is done on purpose for the update :)
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thom
(@thomFPS) reported
@VodafoneAU your company is a ******* joke I pay $70 a month for 100gb "max speed data" and im getting ******* 2mbps upload speed for the last week and a half please fix your ****
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bhalodiya yatin
(@bhalodiyayatin) reported
@VodafoneAU Very bad service. I have tried to port my number from Vodafone to other provider. It was rejected by vodafone many times. I have visited the stock to check my identity documents and it is matching with my details.
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Pardeep Grewal
(@Par_Grewal) reported
@VodafoneAU you have a log in issue on your website and mobile app...keeps saying everything is wrong even when you change it!
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Chris McLay
(@chrismclay) reported
@ClaireConsider @Telstra @VodafoneAU Because Vodafone uses an eSIM, I could buy a physical Telstra prepaid SIM for my phone and run both if we really needed the Telstra network.
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The ROOKIES
(@SteveSims9) reported
@VodafoneAU mobile broadband is patchy at best in Adelaide, 10 minutes from the CBD. I was going to upgrade but this is ongoing. What is the issue?
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Joshua S Hill
(@JoshSHill) reported
@VodafoneAU You'll be happy to know I am a new Vodafone customer. Bad luck @Optus.
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Matthew Drummey
(@MattJDrumm) reported
@VodafoneAU That’s who told me to turn it on and off to begin with. Second guy said “We have to wait for the power to come back on (In the house - It never went off) as NBN products need electricity!
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Burdak of Meteorology 🌦️
(@Tezamondo) reported
@angharadyeo @VodafoneAU i'm surprised you had phone service to actually call them hahahahaa
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bluzal
(@bluzal) reported
Hey @vodafoneau , we are on vodafone NBN and are experiencing a problem with our service - inner eastern melbourne...are there any outages that would be a problem?
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Colm Flanagan
(@colmflanagan24) reported
Hey @VodafoneAU how quickly could you get my mobile plan of @Telstra and on to your network? Can you connect me with a sales rep ASAP ?
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🇦🇺Verbal Ison🇹🇭
(@ColinIson) reported
@tech2AU do you have a support email address? I’m trying to chase up a diagnostic report & rectification of issues identified & supposedly reported to @NBN_Australia & @VodafoneAU as part of a so-called Gold Class process