Vodafone Australia service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

• Phone (55%)
• Internet (34%)
• Total Blackout (4%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Gold Coast, Sydney, Melbourne, Adelaide, Kincumber, Geraldton, Perth, Canberra, Kialla West, Sunshine Coast, North Gosford, Thirlmere, and Klemzig.

City	Problem Type	Report Time
Brisbane	Internet	23 hours ago
Gold Coast	Internet	8 days ago
Sydney	Total Blackout	9 days ago
Sydney	Phone	9 days ago
Melbourne	Phone	9 days ago
Adelaide	Phone	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SUMMER BLUE (@bluemoonmonday) reported 6 minutes ago

  @VodafoneAU is your service working 2 accounts with you and messaging not working?

• 
  StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported 7 minutes ago

  @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

• 
  Preeti Gupta (@PreetiG66281049) reported 12 minutes ago

  @VodafoneAU you sucks

• 
  Paul Wadey (@wadeypaul25) reported 12 minutes ago

  @VodafoneAU Has got to have THE worst customer service I have ever come across! Do not do what they say and never help! Useless.

• 
  Dan Claes (@Dan_Claes) reported 14 minutes ago

  @VodafoneAU stop spamming me (a customer) with additional offers. I have already spoken with a representative who told me I would be taken off these marketing lists, but that clearly hasn’t worked. If it happens again I’ll complain via @acmadotgov #spam #vodafail #vodafone

• 
  Ziggy the 3rd (@3rd_ziggy) reported 17 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

• 
  Peter Watts (@PeterWatts1980) reported 19 minutes ago

  @VodafoneAU having issues sending SMS in Perth, WA. Is there any issues in the area?

• 
  Dimi (@DimitraMano) reported 19 minutes ago

  Hey @Kogan @VodafoneAU what is the issue that my NBN hasn’t worked for 5 days and now I’m being told I have to wait another 24hrs for someone to press the right button to get my connection back up and running #useless

• 
  Habitual Line Stepper (@TheBadGuyChapo) reported 21 minutes ago

  @VodafoneAU are sms services down atm?

• 
  Mike Haseloff (@TheMicker) reported 27 minutes ago

  @VodafoneAU Is there any reason for short Pay & Go expiry dates other than naked profiteering? Aggressively dissatisfied losing unused dollars and/or my number without using or receiving service.

• 
  Ryan Emery (@ryanremery) reported 31 minutes ago

  To clarify, @VodafoneAU customer service has made those claims.

• 
  Megan Feeney (@meganefeeney) reported 34 minutes ago

  @fulltimelegendd @VodafoneAU I reset my network settings which seemed to help but I was also out all afternoon away from Newtown and had 4g no issue

• 
  Jason Penglase (@penglase) reported 36 minutes ago

  @VodafoneAU worst customer experience. Trying to get phone unblocked for work use. Bill is overdue due to rising living costs. No empathy or help from customer service team. Just sorry can’t help you because you recently asked for an extension. Cant wait to close account.

• 
  Samantha Ioannidis (@sioannidis20) reported 40 minutes ago

  @VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU

• 
  Tiffany (@msstraighty180) reported 43 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Nick Wood (@GreasyToofbrush) reported 44 minutes ago

  @VodafoneAU What is going on with Call of Duty servers the past 2 weeks? Beforehand it was 20-30 ping, now its a minimum of 120? Spoken to others with the same issue, only solution has been changing ISP’s?

• 
  Ruby P (@RubyPP88) reported 45 minutes ago

  @VodafoneAU hello just arrived in USA. Wanting to use the Infinite plan $5 per day service however phone has not automatically connected to eg Verizon. Unable to login MyVodafone as cannot receive authentication text. Can you please assist? Many thanks. 🇦🇺

• 
  Saurabh Vir (@vir_vir29) reported 50 minutes ago

  Humble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment

• 
  J (@Jakie_1993) reported 51 minutes ago

  Hey @VodafoneAU I’m assuming issues with your network when sending texts ? Everything else is working.

• 
  dilemma (@StroppyTits) reported 54 minutes ago

  @VodafoneAU enduring a kafkaesque circular virtual tour of your offshore call centres today and the treatment I received, both the original issue and my attempt to rectify it lead me to the conclusion to reward me for nearly 20 years loyalty you say f$&k you sucker Gross 🤮

• 
  Angie Retsos (@ciaomeow) reported 55 minutes ago

  Anyone else have problems with calling and NBN with @VodafoneAU?

• 
  Tiffany (@msstraighty180) reported 55 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  John (@jrgibson1) reported 56 minutes ago

  Wow @VodafoneAU are putting up the prices of their plans while still providing subpar network coverage.

• 
  AK (@AKtech2021) reported 56 minutes ago

  The way @VodafoneAU rolling out the 5G , its a ******* disaster , @VodafoneAU 5G should be called 4Gx , its slow , bad coverage and you cant compare it to the superior @telstra 5G

• 
  Tiffany (@msstraighty180) reported 1 hour ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Greg Diaz (@CryptoWithGreg) reported 1 hour ago

  @VodafoneAU 3. And on top of that I have called up to cancel the Amazon prime subscription 4 times. Have replied to stop Prime 4 times via text message and manually cancelled the subscription 2 years ago and still to this day I am being charged for it.

• 
  stu (@fourlarks3d) reported 1 hour ago

  Hey @VodafoneAU absolute bollocks service both mobile and nbn currently... Remind me why we pay you again..? FFS 🤬

• 
  ⭕️Trevi B (@Trev_B_Tweety) reported 1 hour ago

  @VodafoneAU Next time Vodafone send me stupid messages about using my 4g sim at home after I called you about it multiple times I’m saying good bye to voda and hello to Optus.

• 
  AK (@AKtech2021) reported 1 hour ago

  @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+

• 
  Samantha Ioannidis (@sioannidis20) reported 1 hour ago

  Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA