Vodafone Australia service status: outage reports and connection issues
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Full Outage Map
Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
- Phone (48%)
- Internet (33%)
- Wi-fi (7%)
- Total Blackout (6%)
- E-mail (4%)
- TV (1%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Kingborough, Adelaide, Brisbane, Perth, Sydney, Melbourne, Arumpo, Gold Coast, Kincumber, Geraldton, Canberra, and Kialla West.
| City | Problem Type | Report Time |
|---|---|---|
 Kingborough
|
Internet | 21 hours ago |
|
Adelaide
|
Total Blackout | 2 days ago |
|
Brisbane
|
Internet | 6 days ago |
|
Perth
|
Wi-fi | 6 days ago |
|
Sydney
|
Wi-fi | 8 days ago |
|
Sydney
|
Phone | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Anderson (@anvildarryl) reported@stationmum101 @soupercocky Introduce Mark and Col to each other, suggest that they start a consultancy for rural/remote landholders who @VodafoneAU says don’t exist, and watch them rake the money in. They could probably help you grow ****, too, since that’s usually the solution to everything.
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AK (@AKtech2021) reported@TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+
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Damien (@DamienHaines) reported@VodafoneAU No service internet in Phillip/Woden area 2611. So no 3,4 or 5G. Patchy yesterday, today non-existent
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Sarah (@Saritabegood) reported@VodafoneAU what horrible customer service! I had money in my prepaid account to keep my Australian number active (for a year , while I’m living in Europe) credit was deposited into my account and the plan active to expire May 2026. Vodafone went ahead and cancelled my number..
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chirag dave (@lost8oy) reported@VodafoneAU We are Vodafone's customers from last 12-13 years, i have been using the service way before you bought 3. Recently we were told to leave if we're not happy with what's on offer and go to @Optus because they provide better deal and you can not match.
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Megan Feeney (@meganefeeney) reported@fulltimelegendd @VodafoneAU I reset my network settings which seemed to help but I was also out all afternoon away from Newtown and had 4g no issue
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Tiffany (@msstraighty180) reportedHas anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty
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The silly Oracle (@SillyOracle) reported@VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.
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Mara 🦋 (@maralazo_) reported from Sydney, New South Wales@VodafoneAU it is my phone or is my 4G/5G not working?
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Tiffany (@msstraighty180) reportedHas anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty
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Dimi (@DimitraMano) reportedHey @Kogan @VodafoneAU I am really not happy with having my paid internet service not working on a Sunday night and no help line to call .
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Sarah Clacherty (@ClachertySarah) reported@VodafoneAU It’s a terrible practice. ‘It comes through in minutes’ is an excuse for poor security. Why do I need to go to a website, to get a link to log in. Why can’t I use an MFA app at least. My guess is that you don’t actually care about your customers data.
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Tiffany (@msstraighty180) reportedHas anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty
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PeowPeow (@peowpeowpeow) reported@VodafoneAU been on hold for 1.5 hours Nbn down and backup 4G not working
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Jason Penglase (@penglase) reported@VodafoneAU Hi. Thanks for reply. Account 955368460 I realise I have an overdue amount. I’m trying to work out a solution to pay of bill but have my device available for use I’ve just taken a second job to stay on top of living costs and need internet connection for this role.
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Tiffany (@msstraighty180) reportedHas anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty
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yung row 🇵🇸 (@rowvnne) reported@VodafoneAU Please fix this ASAP, thank god for iMessage
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Saurabh Vir (@vir_vir29) reportedHumble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment
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Reasonably Angry (@PenelopePPop) reportedSo about an hour ago someone called my @VodafoneAU number saying they just missed a call from my number, they said they just hit call back. I had not even touched my phone since before midday. With other recent issues I wonder is something is wrong with the network
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Paul K | @paulk_@mastodon.social (@paulipaulyk) reportedIf @VodafoneAU actually were proactive in communicating outages as soon as they happened it would reduce the customer rage by 50%!!! But they’ve never actually been good at that imo.
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Dimi (@DimitraMano) reportedHey @Kogan @VodafoneAU what is the issue that my NBN hasn’t worked for 5 days and now I’m being told I have to wait another 24hrs for someone to press the right button to get my connection back up and running #useless
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Ziggy the 3rd (@3rd_ziggy) reportedWhy has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU
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5star (@fumesniffer) reported@VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?
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Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales@VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day
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Pradip (@Yourboypradip01) reported@VodafoneAU @Telstra @Optus what's happening with your network ? I cannot access to 4g and 5g and network keep crashing? Very poor service from big company like yours. Time to switch Telstra or Optus !!!!!!
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Samantha Ioannidis (@sioannidis20) reported@VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU
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Tiffany (@msstraighty180) reportedHas anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty
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Cant Post - X Sucks (@SuthoDan2) reportedOi @VodafoneAU what the hell is going on with these random drops? The last four or five days, literally all across Sydney Multiple people in same boat, ALL on Vodafone Fix your ****!!!
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coz (@traagsmahal) reported@VodafoneAU sms failing.... Vodafone network issue?
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Preeti Gupta (@PreetiG66281049) reported@VodafoneAU very disgraceful and unsupportive. I will change to any other service provider. Every other service providers waived off international roaming only for the people who were stuck in Middle East