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Vodafone Australia

Vodafone Australia service status: outage reports and connection issues

Why is my Vodafone Australia service not working?

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Full Outage Map

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  • 52% Phone (52%)
  • 25% Internet (25%)
  • 18% Total Blackout (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Sydney, Melbourne, Adelaide, Kincumber, Sunshine Coast, Brisbane, Arumpo, and Canberra.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Phone 8 days ago
Melbourne Phone 12 days ago
Sydney Total Blackout 28 days ago
Sydney Internet 28 days ago
Adelaide Internet 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • wadeypaul25
    Paul Wadey (@wadeypaul25) reported

    @VodafoneAU Has got to have THE worst customer service I have ever come across! Do not do what they say and never help! Useless.

  • rowvnne
    yung row 🇵🇸 (@rowvnne) reported

    @VodafoneAU Please fix this ASAP, thank god for iMessage

  • SandroTarazi
    sandro tarazi (@SandroTarazi) reported

    @VodafoneAU Thanks for your reply. But honestly, I’ve been hearing the same message since 4th of June, and no one has contacted me to fix the issue. I'm really sorry, but at this point, I can’t trust Vodafone or the Vodafone team anymore. Too many promises, no action.

  • aussie_hindu
    Aussie Hindu (@aussie_hindu) reported

    @VodafoneAU No mobile network in Deanside - 3336. By when will the services be restored?

  • SillyOracle
    The silly Oracle (@SillyOracle) reported

    @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

  • coryidau
    C (@coryidau) reported

    @VodafoneAU The Vodafone website now says that some customers are experiencing intermittent network issues . I’d say it’s a pretty bloody big issue if my SIM card didn’t even recognise I had a service with Vodafone.

  • vir_vir29
    Saurabh Vir (@vir_vir29) reported

    Humble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment

  • penglase
    Jason Penglase (@penglase) reported

    @VodafoneAU worst customer experience. Trying to get phone unblocked for work use. Bill is overdue due to rising living costs. No empathy or help from customer service team. Just sorry can’t help you because you recently asked for an extension. Cant wait to close account.

  • Luv_ChelseaFC
    Sargon Kay ♔ (@Luv_ChelseaFC) reported

    Hi @VodafoneAU unable to send txt messages this morning are you having problems?

  • jhair97002
    John Hair (@jhair97002) reported

    @VodafoneAU Why wouldn’t you email your customers regarding the outage? Incredibly poor standards.

  • SillyOracle
    The silly Oracle (@SillyOracle) reported

    @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

  • ozriotgrrl
    Annie (@ozriotgrrl) reported

    @VodafoneAU HOW ******** CAN I TALK TO A HUMAN AT YOUR ****** BUSINESS

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @VodafoneAU has banned all minors from accessing their accounts, with no way to contact them or cancel your service. With their "new login" system, it asks for a date of birth, and if you're under 18, you can't access your account at all.

  • msstraighty180
    Tiffany (@msstraighty180) reported

    Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

  • msstraighty180
    Tiffany (@msstraighty180) reported

    Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

  • JBStoyou
    Jacqui Baker-Stubbs (Jacqui George) (@JBStoyou) reported

    Hey @VodafoneAU What was wrong with your service today? 5 devices on 3 different accounts all running Vodafone sims, yet we could not get any data service for hours at the @ausgrandprix. Luckily someone had a @Telstra wifi we could hit spot off. Will this continue all weekend?

  • GlobalTech39532
    Kungfu Panda (@GlobalTech39532) reported

    @VodafoneAU no network !!! Can’t seem to login to my account either . Are you hacked

  • thrill_tweeter
    -—•—- (@thrill_tweeter) reported

    @VodafoneAU I am having problems sending from iPhone to Android but not to iPhone is this the problem you're talking about?

  • 3rd_ziggy
    Ziggy the 3rd (@3rd_ziggy) reported

    Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

  • Fruitrollu65622
    Fruity (@Fruitrollu65622) reported

    @VodafoneAU If you are going to up the ******* prices of data and **** atleast fix your ******* network! It’s bloody stupid the fact that your internet and data are so **** yet you continue to up the prices. ******* ridiculous

  • traagsmahal
    coz (@traagsmahal) reported

    @VodafoneAU sms failing.... Vodafone network issue?

  • rob_braxton
    Brax (@rob_braxton) reported

    @VodafoneAU text messages not working today 9:49am

  • DimitraMano
    Dimi (@DimitraMano) reported

    Hey @Kogan @VodafoneAU what is the issue that my NBN hasn’t worked for 5 days and now I’m being told I have to wait another 24hrs for someone to press the right button to get my connection back up and running #useless

  • malchap1
    💉x 7 Mal Chaplin (@malchap1) reported

    @GrainsMae @grheard @VodafoneAU I agree, its pretty poor advertising. Perhaps its because Vodafone has always been city centric

  • grheard
    Gregor Heard (@grheard) reported

    What a disgrace of an ad @VodafoneAU - as usual a metro brand punching down on rural and regional Australia

  • Joe460
    Joe #Freedom is not negotiable (@Joe460) reported

    The service is mostly ok, but when the network goes down, like today, good luck getting any answers or getting hold of anyone at @VodafoneAU Very disappointing... The My Vodafone app is rubbish!

  • TheRealLome
    Salome Speight (@TheRealLome) reported

    @VodafoneAU why are you always down?! Constantly having issues can this be sorted out asap! So unprofessional

  • ryanremery
    Ryan Emery (@ryanremery) reported

    Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

  • msstraighty180
    Tiffany (@msstraighty180) reported

    Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

  • SpitefulBats
    SpitefulBatman (@SpitefulBats) reported

    @VodafoneAU May I ask why it took over 4 hours to post about this? No chat support, no phone support... Just needed a status update SOMEWHERE so I could just ... not worry.