Vodafone Australia service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

• Phone (49%)
• Internet (35%)
• E-mail (6%)
• Total Blackout (4%)
• Wi-fi (4%)
• TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Sydney, Arumpo, Gold Coast, Melbourne, Adelaide, Kincumber, Geraldton, Perth, Canberra, Kialla West, Sunshine Coast, North Gosford, and Thirlmere.

City	Problem Type	Report Time
Brisbane	Internet	10 hours ago
Sydney	Internet	5 days ago
Brisbane	Total Blackout	6 days ago
Sydney	Wi-fi	9 days ago
Sydney	Phone	12 days ago
Sydney	Phone	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ritesh Chakraborty (@riteshcruise) reported 6 minutes ago

  @amitkacker @VodafoneAU Aah ok so it’s home broadband .. m sure there may be some issue - try to call and get a complaint number so you can use it to escalate further ..

• 
  Rahul (@iBeingRa) reported 7 minutes ago

  @VodafoneAU your network sucks

• 
  Paul K | @paulk_@mastodon.social (@paulipaulyk) reported 8 minutes ago

  @meganefeeney @VodafoneAU From about 11am today my phone has gone from 2 bars 3G to no bars to 1 bar to no bar etc. I’m in the same area as well. Some recognition of the issue from Vodafone would be nice but they don’t seem to want to hear a bar of it (no pun intended).

• 
  Darryl Anderson (@anvildarryl) reported 8 minutes ago

  @stationmum101 @soupercocky Introduce Mark and Col to each other, suggest that they start a consultancy for rural/remote landholders who @VodafoneAU says don’t exist, and watch them rake the money in. They could probably help you grow ****, too, since that’s usually the solution to everything.

• 
  Ash Sehajpal 🇦🇺 (आशीष सहजपाल) (@sehajpal) reported 10 minutes ago

  @VodafoneAU Your phone support is great, sorted out. But for the love if god make few more conditional checks on commonly asked question for bot.

• 
  chirag dave (@lost8oy) reported 13 minutes ago

  @VodafoneAU We are Vodafone's customers from last 12-13 years, i have been using the service way before you bought 3. Recently we were told to leave if we're not happy with what's on offer and go to @Optus because they provide better deal and you can not match.

• 
  dilemma (@StroppyTits) reported 16 minutes ago

  @VodafoneAU enduring a kafkaesque circular virtual tour of your offshore call centres today and the treatment I received, both the original issue and my attempt to rectify it lead me to the conclusion to reward me for nearly 20 years loyalty you say f$&k you sucker Gross 🤮

• 
  Tiffany (@msstraighty180) reported 17 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  SpitefulBatman (@SpitefulBats) reported 20 minutes ago

  @VodafoneAU Any outages that you have yet to acknowledge publicly? Can't get through to support but also can't send text messages so... sup?

• 
  MuLaFlaga01 (@MuLaFlaga01) reported 24 minutes ago

  @VodafoneAU Of all the days for your SMS system to break down it had to be Friday when I need it for a confirmation text message with a number code....

• 
  Ryan Emery (@ryanremery) reported 25 minutes ago

  @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

• 
  Dan Claes (@Dan_Claes) reported 28 minutes ago

  @VodafoneAU stop spamming me (a customer) with additional offers. I have already spoken with a representative who told me I would be taken off these marketing lists, but that clearly hasn’t worked. If it happens again I’ll complain via @acmadotgov #spam #vodafail #vodafone

• 
  waka waka (@wakdem) reported 32 minutes ago

  @VodafoneAU I'm trying to set up the new myvodafone login, but it just gives an error after i enter my DOB.

• 
  Kubilay Kocak (@koobs) reported 33 minutes ago

  Ugh, @VodafoneAU’s computerised IVR voice is absolutely HORRIBLE.

• 
  Traveltude1 (@Traveltude1) reported 34 minutes ago

  @VodafoneAU The issue seems to have been resolved

• 
  Brent Johnson (@BrentJo56408314) reported 34 minutes ago

  @VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud

• 
  Al Canavan (@barefootgreek) reported 37 minutes ago

  @VodafoneAU what is happening with your app? I have not been able to sign in for days. It just says technical issues. When is this fling to be fixed?

• 
  rick (@DuhraR) reported 39 minutes ago

  @VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.

• 
  5star (@fumesniffer) reported 40 minutes ago

  @VodafoneAU This has been going on for hours now. Cannot login to multiple work or personal sites/functions due to 2 step authentication texts not being received. Any indication of how long we will not be able to send or receive SMS?

• 
  The silly Oracle (@SillyOracle) reported 41 minutes ago

  @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

• 
  Saurabh Vir (@vir_vir29) reported 44 minutes ago

  Humble request to @VodafoneAU pls stop harassing me and pls resolve the issue I have without any harassment

• 
  Cryptojunkie101 (@Cryptojunkie101) reported 45 minutes ago

  @VodafoneAU I don't know what is happening with vodafone but this month they have made me have the worst customer experience ever, I have never been through so much crap that I srill haven't sorted, your calling automation is horrible and your customer support is useless 🤮🤯

• 
  Dani (@Dani_Kavanagh) reported 49 minutes ago

  Anyone else having difficulty with Vodafone Australia login on the website? I'm trying to create an account but I'm not receiving the SMS with the code. The number is correct, just not receiving the SMS... @VodafoneAU #VodafoneAustralia

• 
  Saurabh Vir (@vir_vir29) reported 50 minutes ago

  @VodafoneAU absolutely worst ever customer service. This dispute started in January and as per Vodafone resolved after 20 days that too after endless calls and emails. Now when I was overseas my bills again back to what it was before and I know this will Take ages and to solve

• 
  Starscream (@Skypenet) reported 52 minutes ago

  @VodafoneAU Im also using a google pixel 7 pro and you should recall them ive read they are all faulty!!! But your to worried about your plans you signed them up on!!! And you tricked me with a $400 bonus into getting this phone you knew was full of bugs and bad chips!!! AAAARRRGGHHH!!!!!!

• 
  Tiffany (@msstraighty180) reported 55 minutes ago

  Has anyone else been having beyond ordinary @VodafoneAU @NBN_Australia service. It's driving me batty

• 
  Sarah Clacherty (@ClachertySarah) reported 59 minutes ago

  @VodafoneAU It’s a terrible practice. ‘It comes through in minutes’ is an excuse for poor security. Why do I need to go to a website, to get a link to log in. Why can’t I use an MFA app at least. My guess is that you don’t actually care about your customers data.

• 
  The silly Oracle (@SillyOracle) reported 1 hour ago

  @VodafoneAU 'hey...We can give you a better @NBN_Australia deal: 'Come in, cancel current account & we'll rejoin you straight back up.& 2 hours in store....finally get new modem. 'plug & play' Another 45m on the phone...cos we now have no internet. & They have no clue when.

• 
  Sargon Kay ♔ (@Luv_ChelseaFC) reported 1 hour ago

  Hi @VodafoneAU unable to send txt messages this morning are you having problems?

• 
  SharlzG (@SharlzG) reported 1 hour ago

  Dear @VodafoneAU, thank you for deciding to increase the cost of my contracted monthly plan (without my consent) by saying 'hey look at us giving you extra data', when I don't come close to using the data I have, & your service is so poor I couldn't if I wanted to. Go you! 🙄🙄