Vodafone Australia Outage

@VodafoneIN No one responding at customer care..worst service of Vodafone @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneIreland @VodafoneAU

@VodafoneAU I’ve called to cancel my plan twice now in May and the June - both times a bill with the plan ongoing has been sent and no plan has been cancelled. I’ve now been billed for two months of insurance and plan charges that I’d asked to cancel.

@VodafoneAU seriously team I’m only in Mansfield VIC and the reception is bloody awful

@VodafoneAU I had some trouble with my phone today, and the Vodafone technicians that I spoke with were really helpful, and were able to help me solve the problem. Please pass on my thanks 😊. Cheers.

@VodafoneAU Issue is internet drops out consistently - download speeds around 1-10Mbps when we've paid for 50Mbps. I have called and waited for numerous hours. Scheduled call back was for 3/4 June - please arrange for nbn specialists to call me back (they have my details from previous call)

@voltagex @VodafoneAU how do you mean unable to send sms, my girlfriend is having a problem at the moment with not receiving sms and it wont send sms from her number even to her own number Please elaborate , so far vodafone hasnt helped her in any way

Being on hold for over an hour to talk to @VodafoneAU wouldn't be so bad if the hold music wasn't all John Mayer, Matchbox 20 and Maroon 5

And the outage appears to have been resolved. @VodafoneAU took over 2½ hours to correct a DNS issue. David Teoh will not be happy!

@VodafoneAU if you have just sent an sms outage notification as you usually do...sighs..

@VodafoneAU cannot pay my bill. Technical problems on app and phone over 1 hour now

@VodafoneAU please post an update about what’s wrong with your billing system, app, website not working and no one available to take calls 😡

The number of complaints on various sites suggests that @VodafoneAU is having a nationwide DNS issues. Affects the loading of some sites only, on mobile and @NBN_Australia connections. Issues commenced just prior to 08:30 AEST.

@VodafoneAU The number of complaints on various sites suggests that @VodafoneAU is having a nationwide DNS issues. Affects the loading of some sites only, on mobile and @NBN_Australia connections. Issues commenced just prior to 08:30 AEST.

@VodafoneAU my nbn or mobile internet is not working for Australia sites

@VodafoneAU Thanks for confirming the issue. At least there’s a work around by replacing the DNS settings.

@VodafoneAU It's not MY personal service, it's your whole network. It's not accessing websites, dropping out, as opposed to a complete blackout yesterday. I'm not sliding your DM's, just sort out your network! 🙄

@justaweirdblon1 @VodafoneAU No data service here in 2280 < Valentine NSW.... #vodafail

Uh-oh, @VodafoneAU seems to be having a DNS issue on its @NBN_Australia and mobile networks, with some sites not loading.

Not sure what’s happening with @VodafoneAU I haven’t had any network since 2pm this afternoon 🤔

@VodafoneAU As a customer of both Vodafone and TPG i think this could be very cool.

So it looks like @VodafoneAU / @KoganMobile are having a major mobile data outage in #Brisbane.

@VodafoneAU seems you got some biiiig issues today.

@VodafoneAU hi just wanted to check how to report a problem with my internet in the Brisbane Area. I can't seem to get through to anyone on the phone

@VodafoneAU Why is your complaint process for DEMANDING a customer number and PIN for a complaint for a new order. #ACCC and #TelecommunicationsOmbudsman are the next stop

@VodafoneIN as far as your network concern , well you don't have infrastructure to give services to customers. Sell your fake company and let others do better than you. @VodafoneGroup @VodafoneUK @vodafoneNZ @VodafoneIreland @VodafoneQatar @VodafoneGhana @VodafoneAU

Well done again @VodafoneAU Slugging me extra $5 4 data this month 12.41am 29th June with 2 full days only to go, during COVID demandsAfter 10 plus hours long hassle I had dealing with you over my daughters contract during Ausfires where there was no network access, I’m over it

@VodafoneAU Can you please fix forgot username/ password on your website. It does not work.

@VodafoneIN as far as your network concern , well you don't have infrastructure to give services to customers. Sell your fake company and let others do better than you. @VodafoneGroup @VodafoneUK @vodafoneNZ @VodafoneIreland @VodafoneQatar @VodafoneGhana @VodafoneAU @VodafoneGaming

@VodafoneAU Hey Vodafone, I'm trying to get a refund for a Vodafone TV i never received. No one can help via your phone services and online order number is not taking calls. Can you help

@VodafoneAU I am an international student got stuck in lock-down. I couldn't find a job and bills were piling up. I used my mobile data excessively to attend my online classes and now it cost 500 AUD. Please give concession on extra data used. TQ!