Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 09/13/2025 12:50

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (42%)

    Phone (42%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Pakenham East, Melbourne, Perth, Brisbane, Sydney, Donnybrook and Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaPakenham East Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaPerth Phone
AustraliaBrisbane Internet
AustraliaMelbourne Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @CeagleChris @VodafoneAU Foxtel is the worst to deal with, unless you get the call center in Australia...and ironically the team here is the disconnections section. Optus I find hit n miss. My ISP since going over to NBN is shiphouse customer service. I’d rather watch reruns of Mind Your Language.

  • japach José A. Pacheco (@japach) reported

    @VodafoneAU NBN outage again, second time in a fortnight in 4012, 1555 keeps me on hold. Any status? Please keep us informed.

  • henry_harding5 Atticus Harding (@henry_harding5) reported

    @VodafoneAU why can’t I use iCloud private relay on your network? Are you stealing my personal information because it sure as hell looks like it.

  • dcwhatwhat Jamie Madden (digitalchild) (@dcwhatwhat) reported

    "We notice your service is enabled to use roaming data. Using data while roaming costs up to $51.20 per MB" I wonder why mobile phone companies are constantly rated poorly. Great offer @VodafoneAU I get 6 GB of global roaming on my Hong Kong number for less than $50 inc.

  • rhath127 Richie (@rhath127) reported

    @VodafoneAU hey guys, are you guys doing any work in Caroline Springs VIC 3023?? My Vodafone service 4G has been terrible. 1 bar at home with an iPhone 11.

  • Boweavel Aron Roach (@Boweavel) reported

    fk me, @VodafoneAU down again.. what a **** service

  • SATANIST69_ Satanist69 (@SATANIST69_) reported

    @friendlyjordies Was with @Optus for over 20 years until last year. So much happier now with @VodafoneAU service and price. And no Gladys

  • steamkitty Ranibow Sprimkle (@steamkitty) reported

    Felix Mobile would be great but they use the @VodafoneAU network so their coverage is basically useless

  • Taco_Lad Boosted Biggles (@Taco_Lad) reported

    Hey @Telstra @Optus @VodafoneAU You know about these scam SMS messages that are being sent everywhere right? And how people are simply blocking mobile numbers? This is destroying your finite resource of number space. Do you have any solution planned?

  • Vicsposure Victor Azad (@Vicsposure) reported

    @VodafoneAU your iOS Vodafone app login is trash, bring back the iOS Authentication instead of now internet browser login.

  • anzacthedog Frances Cameron (@anzacthedog) reported

    @VodafoneAU broadband in south Canberra just stopped and won’t reboot. Any known issues?

  • Taco_Lad Boosted Biggles (@Taco_Lad) reported

    @VodafoneAU If you issue a number to a client that a scammer has used, nobody will be able to receive calls or messages from them

  • pblakez pblakez ™ (@pblakez) reported

    @VodafoneAU your send link via email is broken takes 8-10mins but expires after 5min can't use the SMS as its for a 4G Router

  • Vicsposure Victor Azad (@Vicsposure) reported

    @VodafoneAU Just bring back the abilities to log in using the old method. The new login takes you to browser then send you sms to go back to browser to login. Bring back options to login within iOS app plus iOS auto fill option.

  • Gojoyjet Joy 💭 (@Gojoyjet) reported

    We have never had a @VodafoneAU account, yet our @CommBank CC just had 4 amounts taken from it, and it has been happening for months! To resolve this issue, we have to cancel the card and wait for a new one to be issued, & then chase up the money. This scam affects many,

  • bigertron Ryan Hill (@bigertron) reported

    @VodafoneAU HEY, ****-HOLES!! LET ME INTO MY ******* ACCOUNT!!! I'M ******* SICK OF THIS ****!!

  • krishmunna143 krishmunna (@krishmunna143) reported

    hey @VodafoneAU i have been with @VodafoneAU from last 4.5 years and paid my bills on time. I have been overseas and got stuck,and because of that I couldn’t pay my couple months bills, which i have cleared now. I want to restore my number. Need help.

  • MarkH05 THEMH5 (@MarkH05) reported

    Hi @VodafoneAU just wondering why I can't get into the app? I scan my print as usual but it shuts down. I need to access my current bill. Cheers

  • anzacthedog Frances Cameron (@anzacthedog) reported

    @VodafoneAU I’m still on hold after 20 minutes. Is there any help you can provide?

  • Boweavel Aron Roach (@Boweavel) reported

    @VodafoneAU Already done that, your service constantly drops out. I was moved over to Vodafone from Optus via Westnet and i reckon it was a **** move. According to your page, its a fault and will be fixed shortly. We'll see. Amazing how many faults you get compared to Optus.

  • paulipaulyk Paul K (@paulipaulyk) reported

    @VodafoneAU Any idea when the mobile data network will be back up in the Leichhardt NSW area? It’s been down for the last few days which is super frustrating!!! Your website has no info on an ETA.

  • ireland_douglas Douglas Ireland (@ireland_douglas) reported

    Hey @VodafoneAu trying to get some assistance with my account but it seems all your departments are closed and your “24/7” live chat isn’t responding 🤔 can you help me out pls 🥺

  • chickeninvader4 Aldi (@chickeninvader4) reported

    @VodafoneAU Your customers support said they will contact me back in an hour but never did. It's been almost 4 days without home internet. Do you think I can continue life without internet? My work in mounting. Yep the bills kept coming. Why should I pay for nothing? Atleast stop the payment

  • DeeCee451 DeeCee (@DeeCee451) reported

    the order. I ask why can't they just send the phone I ordered? They can't. Policy etc etc 9 I'm told I have to order all over again. Hey, @Telstra. Are you suggesting I order with @Optus or @VodafoneAU ???? Terrible experience. 3/3

  • Nulla_boy Nullaboy (@Nulla_boy) reported

    WTF is going on with @VodafoneAU app login? I now have to get a link sent via SMS just to have a look at my account? ******* annoying.

  • clairesunsqz Claire Sun (@clairesunsqz) reported

    @VodafoneAU Anyone responsible for customer's identity verification? Something wrong with your database as it keeps showing the error message even all the information is valid. It might affect many other people as well! Please solve this issue ASAP!

  • jasondeplater Jason de Plater (@jasondeplater) reported

    @VodafoneAU Hi. I just bought a pre-paid data SIM and wanted to login to double check my data amount and expiry. But the device is just a modem so I can't login on that device via SMS and they didn't take my email when I signed up. Now I'm stuck and can't login/create an account.

  • clydon87941629 clydon (@clydon87941629) reported

    @VodafoneAU what is going on with your network for the last two weeks? I have to continuously restart my phone in order to make or receive calls. It's very frustrating, I've missed a number of calls. I've raised a ticket (3-2843021595836) which you closed, but didn't resolve.

  • kaednetto Kaelia (@kaednetto) reported

    @VodafoneAU can’t get any service in North Sydney. SOS mode since 8am!! What’s going on?!

  • maryambirchee queen (@maryambirchee) reported

    @ireland_douglas @VodafoneAU I had the same problem It’s very frustrating,Luckily I got mine fixed, hit CODNET24 on Instagram he’ll help you, That’s his number also (786) 753-9264