Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 02/22/2025 01:55

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Melbourne, Sydney, Brisbane, Perth, Moruya, Canberra, Adelaide, Darwin, Hobart, Gold Coast, Sunshine Coast and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaBrisbane Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • blackkim92 Kimberley Blackwood (@blackkim92) reported

    @VodafoneAU you guys down again?

  • david_cornwell David Cornwell (@david_cornwell) reported

    Hi @VodafoneAU. Wondering why your data speeds are so slow in Cygnet TAS? Full signal (albeit 3G) but only getting 0.3Mbps consistently. This is the same in other towns nearby. Same experience on both Google Pixel and iPhone so it's not the device. Are you throttling speeds?

  • youstupidbeaver Leroy (@youstupidbeaver) reported

    @VodafoneAU Dunno if a 20 year loyal customer should have to stand in a store for over an hour while they transfer business to consumer, only to be told another 30 minutes of my weekend? No thanks. Don't care about my loyalty, I don't care about it anymore either. Hi @Telstra

  • TheDexterKid Lisandro Garcia (@TheDexterKid) reported

    @VodafoneAU wifi connection and service is subpar here in the NT 0829 I’ve had little to no connection these last few days it’s been complete **** have complained numerous times to customer service over live chat but have been told there’s maintenance in the area for a week now

  • bendechrai Ben Dechrai (@bendechrai) reported

    Every time I try @Telstra again, I'm let down. Here's to a week on the road with a broken mobile hotspot 🙄 Considering they're the "business choice", there's a reason I've been a @VodafoneAU business customer for over a decade or so.

  • JustinNation6 Justin Nation (@JustinNation6) reported

    @VodafoneAU must be embarrassing having it take so damn long to load your own website when they are from your network on 4g cos let me tell you it's embarrassing for me having it happen every day

  • _normstra Norm (@_normstra) reported

    @VodafoneAU Still loving the speeds but am not thrilled about having to dial a number to listen to my voicemail now on my Pixel, please tell me I can still get visual voicemail? Can only see iPhone support on your website...

  • rocketloreto Jose (@rocketloreto) reported

    @VodafoneAU Yeah data and calls not working again, what’s up?

  • bhalodiyayatin bhalodiya yatin (@bhalodiyayatin) reported

    @VodafoneAU Very bad service. I have tried to port my number from Vodafone to other provider. It was rejected by vodafone many times. I have visited the stock to check my identity documents and it is matching with my details.

  • AlphaOfOz Aaron Addison (@AlphaOfOz) reported

    oh gee looks like more network issues for me. Yet again please @VodafoneAU enough is enough

  • fungaa dannyboi (@fungaa) reported

    @VodafoneAU Why doesn’t my vodafone app login straight away when opened why ???

  • a_mandis3 Lil Xandis (@a_mandis3) reported

    @VodafoneAU why can't I use any features on my phone again. The service has been rubbish for a month since the whole outage

  • OctopusMayhem Lachlan Burke (@OctopusMayhem) reported

    @VodafoneAU what is the problem with your coverage in Castle Hill, Sydney? Consistent outages, unreliable service. My wife is nine months pregnant & I need reliable service at my workplace.

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU I’ve already lodged a TIO complaint. I don’t like and have no time for getting the runaround.

  • SteveSeymour16 Steve Seymour (@SteveSeymour16) reported

    @VodafoneAU hey i know you guys are doing upgrades and stuff. but these signal drop outs are ridiculous. i havent had a 4G signal, or any signal, in the last week or so that hasn't dropped out or just disappeared. the least you could do is communicate this better with customers

  • samandmish Ⓜ️ICHELLE & SIⓂ️ON (@samandmish) reported

    @VodafoneAU Your tracking app has not updated for 5 days. Your customer service representatives are about as helpful as your tracking app.

  • Imjesslouren Zia Kyren B. Ongsee (@Imjesslouren) reported

    @VodafoneAU Is the 4g/5g down? I can't access to data.

  • BeardBites Beard Bites (@BeardBites) reported

    @VodafoneAU is the NBN down? My NBN keeps dropping and I have to keep rebooting my modem. I'm located in tarneit

  • SteveSeymour16 Steve Seymour (@SteveSeymour16) reported

    @VodafoneAU hey I can't get signal anywhere lately what's happening.

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • sezbian Sarah (@sezbian) reported

    @VodafoneAU is there an issue with Far North Queensland? Data not working all day which isn’t helpful while travelling in a new place..

  • ChrisJCaine Chris J. Caine (@ChrisJCaine) reported

    @VodafoneAU anyone issues with dropped calls since iOS 14.5.1. iPhone 12 Pro.

  • 2093Arts #LetThemComeHome (@2093Arts) reported

    @VodafoneAU ‘s coverage gets wet whenever it rains!!! WTF!!! Another provider bites the dust! I canceled my TPG account, moved to Vodafone and now have to try either @Telstra or @Optus 😒 Any suggestions?

  • FbmHero Dominic Lee (@FbmHero) reported

    @VodafoneAU @jakaindraputra It's happened again! My data is down in Sydney CBD it's getting worst!

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    The @VodafoneAU rep, erroneously emailing me from the outsourced company email rather than from Vodafone Support, wants me to ‘be assured that the issue has been resolved’. Umm, no, only one of multiple issues was resolved, and it’s not clear that even that one was done properly.

  • Nataliie_y nataliie_y (@Nataliie_y) reported

    Been a @VodafoneAU customer for over 12 years.. Never have I wanted to transfer my number to another provider until now.. I pay for a service that I’m not getting.. Not good enough..

  • yellekau Peter Kelley 🐄 (@yellekau) reported

    The @VodafoneAU internet was just "wobbly". It better not go down during the @SuperRugby #brumbies game.

  • simRC_au simRC (@simRC_au) reported

    @VodafoneAU I gotta tell u.. IM SICK OF YOUR TV ADs.. over and over and over.. trying spending $ on ur network instead

  • memily meemrs 3.7 (@memily) reported

    @VodafoneAU I’ve only just realised that my voicemail settings got messed with when my plan was changed months ago. I’m getting an error via 121 when I attempt to enable diversions to voicemail, can you fix this for me please?

  • Imjesslouren Zia Kyren B. Ongsee (@Imjesslouren) reported

    @VodafoneAU please check the data (4g/5g), is it down, I can't use mine and I still have class. I didn't my online class this morning because the data is not working.