Is Vodafone Australia having an outage?

@troyhunt @TriciaKicksSaaS I had the same issue with @VodafoneAU the other day. They cold called me (I am a customer) and asked me to give them my account PIN to verify myself. Poor form. Also wanted PII sent via email if I didn't want to provide my PIN.

@vodafone @VodafoneUK @VodafoneIN @VodafoneEmpresa @VodafoneAU @VodafoneDestek @timesofindia The worst Telecom providers in India

Hey @Optus, @VodafoneAU and other #telco providers. I want to transfer my postpaid number to my iPhone XS eSim. Support this soon and I won’t be the only one leaving Telstra for the first to provide this.

@VodafoneAU all services down. Not BTS or Core related. Suspect provisioning. I am a Business Customer.

@VodafoneAU Would give less than one star if possible. Try cancelling a Vodafone of a family member who is in a nursing home with dementia. Support desk on the phone said it has to be done in store, only to be told by the staff it has to be done over the phone!.5 months now. Arse

@VodafoneAU It's incoming. I'm hoping it receives more attention than the lip service the security concerns were paid by your sales rep

@VodafoneAU I explained my concerns to your operator and said I have no issues handing proof of ID over in store I was told it was a phone offer only. Poor form. Your operators are more concerned about commission than customer security.

@VodafoneAU Educate your call centre operators. Asking customers to email personally identifiable information to the customer support address is a security risk. If it is a standard procedure, stop. Cold calling and asking to verify is poor form too. #security #PII #cybercrime

@VodafoneAU Cold calling customers for upgrades is painful. Further, asking them to "email" forms of identification to your customer service email address is a security risk. Educate your call centre operators. #emailisnotsecure #PII #security

@VodafoneAU Hey, yeah i've ordered that twice in the last week so was hoping to add more minutes with one payment but never mind. thanks, Mel

@skybus_aus @VodafoneAU your wifi is really bad, keeps resetting and has those annoying ads each time, doesn't remember you. #vodafail #YouCanDoBetter

Hi @VodafoneAU I'm tweeting you because once again tearing my hair out with your terrible service. I cancelled my account in May because the service was appalling and expensive. You didn't cancel a $40 a month data add-on. Your fault and I'm still being charged

@VodafoneAU I've been in touch with your customer care team. the first rep I spoke to had a "tough shit" attitude which didn't help. I have someone calling me back on the 16th.

@vanOnselenP I never do, I've been hit twice now when flying between Hong Kong & Sydney with a welcome to Indonesia text and the $5 a day cost from @VodafoneAU thankfully the system has never actually charged me. Must be a very high base station somewhere there.

@VodafoneAU we are in frankston and all we are having is issues with our NBN speed. keeps dropping out. are there known issues tonight on going 4hrs now

@VodafoneAU @ZageeTotalnegro I'm on day 4 of constant problems. Good job my contract is done in January. I won't be renewing

@lizzaiii @VodafoneAU We've got Telstra now & even they're shitful lately. My gram won't load & twit is slow... frustration station!

@VodafoneAU It's OK with help of a Vodafone board member and head office it's been sortted. And I have been compensated for Vodafone's incompetence. I feel sorry for the staff who caused the problem

@VodafoneAU But my data didn't run out. It never has. I make sure it never does. I will not pay extra.

@VodafoneAU I want a call immediately from a high manager your customer call centres are a joke and I have just online about to open a ombudsman complaint

@VodafoneAU The issue is when I advise your operator that I don’t give my PIN over the phone on a received call, and he becomes aggressive and demands to know why I won’t accept an SMS as verification. I ended up having to hang up on him. This is not ok.

@VodafoneAU @albericie The 4g sim. Is pretty slow so it's not really a solution for a week outage

@albericie @Telstra24x7 @VodafoneAU were cheaper than Telstra with unlimited data and free Netflix. Their call centre is in India but were very patient when I had problems. They have a 4g chip in the modem for when nbn is down.

@harryjms @haamfish @ThreeUK @VodafoneAU have you manually tried selecting another network, @threeuk seems to still be working

@harryjms @ThreeUK @VodafoneAU It could be your home provider having issues, as all your calls and data have to still go back to your home country

@Eye_Level @Telstra @VodafoneAU agree, but I hesitate to bundle with one provider in Aus. And even @VodafoneAU has no service on the train between Strathfield North and Redfern every day

@RWS_01 @Telstra At the risk of.... @VodafoneAU seem to have reasonable service levels and quality coverage, and while nowhere near perfect, I've yet to come close to throwing a phone at a wall as I did with @Telstra

@VodafoneAU I’m roaming (home network is Three UK) but my phone is on your network over here so wondered if you had any issues

@VodafoneIN @itssourabh4 When i called in the customer care of @VodafoneIN I was promised a call back in 24 hours and now it’s 48 hours, hey you looters stop fooling ur customers and keep bribing @rsprasad and @PMOIndia @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneAU

When i called in the customer care of @VodafoneIN I was promised a call back in 24 hours and now it’s 48 hours, hey you looters stop fooling ur customers and keep bribing @rsprasad and @PMOIndia @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneAU

Dear @VodafoneAU despite being a previous decades long client you have failed to stop a fraudster porting my Mobile to you in a different name and then have done nothing to help me stop them accessing every account to steal from me. You we never ever have my account again #fraud

@VodafoneAU has an add saying they care for small business better than the others. If your over 10 connections. So they dont care about small business under 10. So whats the differance. In my opinion all telco's are the same and crap service. Guess they told the truth in the add.

@Telstra Hi team @telstra and @Vodafone someone unauthorised by me has just transferred my telstra Mobile (deactivated my ac) to @VodafoneAU - I’ve had the number for over 20 years! I have sms from Vodafone at 5.17 and my phone no longer had service! Help please

Now you won’t even let me transfer my 2 numbers over to a pre paid service. I don’t think your staff appreciate or understand the seriousness of what your company has done. Looking forward to seeing you soon @VodafoneAU

@Telstra And obviously the irony of having to use a @VodafoneAU internet to escalate a complaint against @Telstra is totlally lost on you

@VodafoneAU Already lodged a formal complaint. Also, 2 hours to react to social media is pathetic.

@VodafoneAU I just went in store asking questions. It was a terrible experience being served by someone who was just uninterested in helping me.

@VodafoneAU Now 3 days since placing my order and still no confirmation email and no valid tracking number. I’m ready to cancel it and go to Telstra.

God damn @VodafoneAU ****** me over again. Thought I'd try them after they screwed me around a few years ago and now I've wasted 2 hours cleaning up their mess and have nothing to show for it aside from a deep hatred towards their lying staff. I'm so tired of dealing with stupid.

@VodafoneAU does Vodafone Australia support the one plus 6T

@LUK7je @1KREEPZ @SneakZ_CSGO @DannyKimHD @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM i left iinet cos it was shit

@VodafoneAU Woke up to 20 or so SMS from you overnight, each saying you were slapping another 1GB for $10 .. totally unreasonable and not customer centric. Would like them reversed.

Lousy customer service from @VodafoneAU after charging me extra $200 over night for data charges that I didnt agree to.

@LUK7je @mavzy_ @SneakZ_CSGO @DannyKimHD @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM I'm with @Telstra , they have some really good customer support, decent speeds compared to some out there, lil bit expensive though

@1KREEPZ @mavzy_ @SneakZ_CSGO @DannyKimHD @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM yeah in my area there isn't anything but iiNet, my encounters with customer support have been atrocious though

@VodafoneAU Are you getting a lot of complaints about the Huawei Mate 20 Pro green tint on the screen, i was going to order this phone will i read about this problem

@DannyKimHD @SneakZ_CSGO @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM I signed up to Aussie Broadband for my new apartment, only heard good things about them so i'm keen once my service begins on thursday

@1KREEPZ @SneakZ_CSGO @DannyKimHD @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM Tpg has the shittest customer support

@dvsremii_ @SneakZ_CSGO @DannyKimHD @VodafoneAU @GoGoGadgetCasts @Et3rnix @erangarangers @csgo_dev @Aussie_BB @Telstra @Optus hmu with a fix 😘

@SneakZ_CSGO @DannyKimHD @VodafoneAU @GoGoGadgetCasts @Et3rnix @erangarangers @bizkitLAD @csgo_dev @Aussie_BB Wish @Telstra would respond with my fix :(

@VodafoneAU @GoGoGadgetCasts @Et3rnix @erangarangers @SneakZ_CSGO @dvsremii_ @bizkitLAD @csgo_dev Already on @Aussie_BB. @SneakZ_CSGO can keep us updated though... @VodafoneAU amazing how helpful you can be on social media, yet 40 minutes waiting on the phone to a "Customer Service" agent doesn't resolve anything. Help email also takes 3 days... thanks but no thanks.

@1KREEPZ @DannyKimHD @VodafoneAU @tucks403 @Et3rnix @erangarangers @HeyLookItsKAM Good net, just bad service in the end

@VodafoneAU I have an issue with my Vodafone app and theirs no services that I could find to help me

@dimoss @VodafoneAU @Telstra I should get a prepaid voda sim and see how it goes. Telstra 4G bandwidth is very poor along the northern rail corridors, especially in the Collingwood / Brunswick / North Richmond areas, I typically have to wait until the train is past Clifton Hill before I can do anything.

Telcos need to rethink their tablet plans!! Offering 2gb and 5gb of data is stupid!! You need at least 10GBs for app updates... @Telstra @Optus @VodafoneAU you guys need to have 4 simple plans starting at 30GBs, 50GBs, 80GBs and 100GBs... $30-$90 in pricing

@VodafoneAU it is really outstanding how bad the vodafone support is

@DannyKimHD @Et3rnix @erangarangers @SneakZ_CSGO @dvsremii_ @bizkitLAD @csgo_dev @VodafoneAU Might be worth spinning up a free trial of WTFast just to check if that has any impact (not even sure if it would change your route to Aussie CS servers, but if it works then you know what the issue is)

@DannyKimHD @Et3rnix @erangarangers @SneakZ_CSGO @dvsremii_ @bizkitLAD @csgo_dev @VodafoneAU It's always technically possible that the router could be the cause, but if other people are getting the same issue with the same ISP then that's more likely - and if it's the router it would more than likely be 40% loss all the time

@DannyKimHD @dvsremii_ @Et3rnix @erangarangers @bizkitLAD @csgo_dev @VodafoneAU Yeah my dad rang them up and they said they don't know what the problem is or an eta on the fix :)))

Unfortunately, this month’s bill does not have any credit. Spoke to your customer support executive after waiting for 20 min but he was not ready to understand and kept me on hold multiple times. He was just trying to beat around the bush. #scam #CustomerService @VodafoneAU