Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Phone (62%)
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Internet (25%)
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Total Blackout (7%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Melbourne, Sydney, Perth, Canberra, Townsville, Adelaide, Strathfield, Mandurah, Darwin, Gatton, Gold Coast, Rockingham, Geelong and Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Hayden Bradbury
(@Haydsie) reported
@VodafoneAU I am extremely embarrassed that I have to resort to publically shaming your companies horrific customer service on the internet for you to bother with assisting me to finalise my account. I just want to end the pain for both parties.
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Fergus Mc Hugh
(@fergburger_89) reported
@VodafoneAU being billed for international calls despite the zone being included in my plan, rang three time and used the chat service twice now to be told it’s an error and will get fixed and it’s okay to continue making international calls to that zone and I will not be charged
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Matthew Kelly
(@mattkelly1983) reported
@VodafoneAU I'm sorry, but your phone recorded message prompt sound terrible and the worst I have ever experienced.
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Jac
(@Jac15_9) reported
@VodafoneAU hi folks, trying to do add ons and a recharge on my mums phone, and after I did the data add-on, we keep getting a sorry we can’t process etc. Is there an issue with service atm? Been trying for a good hour now.
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Tweet Treet
(@TweetTreet) reported
@LuiFromTheRadio @VodafoneAU Jesus, have you contacted the Telco ombudsman? Go straight to them. This sort of thing has gone far beyond customer service and is now affecting your credit score and future credit applications
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Kyneee
(@Kyneee) reported
Going to track down all the upper management at @VodafoneAU on LinkedIn when I get a chance and tell them how ******* useless they are. This isn't on the social media team. They don't make decisions.
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Juge
(@Jugeyfruits) reported
@IamMikeyD_6 @VodafoneAU Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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Bryan McGrath
(@BryanJMcGrath) reported
@LuiFromTheRadio @trianabutler @VodafoneAU They’re honestly all ****. That’s all I have to contribute to this.
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SugarSoap
(@Avatar110992) reported
@VodafoneAU Heya any reason why my 5g home internet service has dropped down from 100mbits to 2.5 and has been like it all day? Only had this for a couple of weeks but everything is nigh unusable? There is no work scheduled as far as I can tell either.
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Ki Antes
(@groundedshikam1) reported
@VodafoneAU I was wondering, what is the proper procedure if you need to reschedule/delay a bill? Unfortunately, due to Christmas and other problems-I am unable to fix up this month's bill until the 3rd. Am a bit worried as idk what to do.
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Juge
(@Jugeyfruits) reported
@david_sivaraj @VodafoneAU Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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James Abbot
(@jamesabbotmusic) reported
@VodafoneAU please check connections in Perth. Having data connection issues.
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Kaisha
(@thekaishmonster) reported
@VodafoneAU email and chat. I received my last bill, which I still require clarification on. The online chat reps said they could no longer help me as I’m not a customer
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Kaisha
(@thekaishmonster) reported
@VodafoneAU Vodafone. I am extremely embarrassed that I have to resort to publically shaming your companies horrific customer service on the internet for you to bother with assisting me to finalise my account. I just want to end the pain for both parties.
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Zolteg
(@zolteg) reported
@VodafoneAU Hey Voda, y'know your method of logging in sucks. When I log in on desktop, I want to stay on the desktop, not log in on my phone.
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krishmunna
(@krishmunna143) reported
@VodafoneAU you have the worst store members and customer service. Working without knowledge and making our life’s harder. I need a freakin assistance from some one who knows how to do their job.
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Nic
(@nicolethewestie) reported
@LuiFromTheRadio @VodafoneAU Vodafone promised me all my accounts were shut down, but left a data pack open in my name (said data pack was not accessible as it was linked to my phone account, which was closed). I received no bills and couldn't log in, because again, account closed. Also ended in collections.
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Scott Fitzgerald
(@ScottFitzG) reported
2022 report on @VodafoneAU’s mobile data performance in Forster and Tuncurry, NSW: Just as bad as it always has been.
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Kaisha
(@thekaishmonster) reported
@VodafoneAU I vocalised my concerns with your team about this bill defaulting if it doesn’t get sorted. My last email to your offices (before today), reiterating my desire to resolve this issue was on Dec 16th. Now today, 22nd Dec, and as I predicted, I received an email from
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Greg
(@gregorylazarus) reported
@VodafoneAU very disappointed with Vodafone, on holiday in USA with no coverage. Vodafone acknowledge the issue yet insist on charging. Tried in vain to resolve with no success!
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Kitty Rose
(@hussykitten) reported
@VodafoneAU between increasing my plan $10 a month and the system not letting me update my card details not overly impressed after being a customer at least 18 years
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Alexandra Stuart
(@disneyland02) reported
@VodafoneAU hello. I believe there is an network issue on the metro line between epping and chatswood in Sydney. There is no reception at all, not even SOS. Was working fine last Friday, but yesterday it was not working all day. This can be very stressful #lostnetwork
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Shaheryar Zafar
(@sherrymogul) reported
@Vodafoneau seems like the time has come, to change the vodafone, it's not working at all even in city. Whats the point of paying for services.
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Ozwald Cornelius
(@ozwaldcornelius) reported
@VodafoneAU my friend visiting the UK visited your store here to get a local SIM and ask about billing and they appear to have deleted her E-SIM???? How can she contact you to fix this? She’s now stranded, locked out of her AUS banking alerts too.
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Aaron Carpenter
(@86AJSC) reported
@VodafoneAU @VodafoneUK travelling from Australia to UK. $5 a day roaming on “max speed” is actual BS. Internet speed is so bad. Definitely false advertising
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bt
(@barbaraxuanyige) reported
@VodafoneAU is there something wrong with Voicemail today? I'm on roaming currently from overseas and got the text that there's a voicemail but when I called 121, it kept saying the service's busy.
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Kaisha
(@thekaishmonster) reported
@VodafoneAU The customer services reps don’t reply to emails.
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Peter Hodgson
(@iheartguitar) reported
This week @startrack did not deliver a @VodafoneAU SIM but marked it delivered anyway. Didn’t leave card. ST said it was Voda’s problem, Voda said it was @auspost’s. Aus Post instore said it was Aus Post online’s problem, who said it was ST’s. Merry ******* Xmas.
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Maso Macharia
(@maso_macharia) reported
@VodafoneAU the worst customer service .
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Kurokami
(@jdffii18) reported
@VodafoneAU hi guys. Not getting any phone service/data service in Campbelltown, NSW since last night. In a bit of a pickle since I can't call anyone unless on messenger