Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 04/15/2025 05:35

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Campbelltown, Buchfelde, Adelaide, Canberra, Warrnambool, Gold Coast and Tweed Heads.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaBrisbane Internet
AustraliaMelbourne Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • bad_gamer92 The Boba Zombie (@bad_gamer92) reported

    @VodafoneAU Nothing here. Live in Camden/Campbelltown area of Sydney. I have no data and I depend on it for daily transit. Please fix this.

  • misshamptongirl MissM (@misshamptongirl) reported

    @VodafoneAU which are you going to fix / improve your 4G on my 14km train ride intro the melb CBD all I ever get is 3G

  • Nihal73748 Nihal (@Nihal73748) reported

    @sarah_cycling @VodafoneAU having the same problem. Keep losing data

  • missadoras Adora 💙 (@missadoras) reported

    Ah yes @VodafoneAU has suggested that I turn off my modem for at LEAST 1-2 HOURS EACH WEEK so my internet doesn't disconnect randomly and constantly jump from 100 to 30 down.

  • seansmith_au sean smith (@seansmith_au) reported from Adelaide, State of South Australia

    @VodafoneAU I had a chuckle today when I was on a Vodafone chat. Their service after 10 minutes of chatting just shut me off. Then they sent me a message stating.. “looks like you’re busy...” Ummm no, your service had “technical difficulties”. I was on home wifi which was rock solid. Meh!

  • timwhiddon The Real Tim Whiddon (@timwhiddon) reported

    @VodafoneAU @TKSp3cialiSt It’s been a day and I still have no service, @VodafoneAU

  • MISS__DP Darshana Patel (@MISS__DP) reported

    @VodafoneAU NBN / 4g down in Richmond? Have been tethering off my phone all day as I’ve no connection.

  • benjaminyaep Ben Yaep (@benjaminyaep) reported from Sydney, State of New South Wales

    @VodafoneAU I would expect at least a reply to your failures. Clearly you show no care for customers that belongs to a company you own that was affected by your recent network failures. Thanks Vodafone and @lebaraau !

  • Farren_Heit_ Farren Heit (@Farren_Heit_) reported

    Hey @VodafoneAU pls sort out the issues please.. I work in lane cove and over the weekend and still today coverage keeps dropping to 3g .

  • X27Wes X27 (@X27Wes) reported

    @VodafoneAU Im in sydney, still not working.

  • MarionWotton Marion Wotton (@MarionWotton) reported

    @VodafoneAU I'm trying to reactivate my SIM. I'm currently outside Australia. Cannot do this without speaking to someone, but cannot get through. Cannot have a call back to a non-AU number. So racking up costs on an O/s call to be on hold. Insane! Help!

  • warrick_w Warrick (@warrick_w) reported from Warracknabeal, State of Victoria

    @VodafoneAU Thanks for reaching out.. I was really surprised that large regional towns like Warracknabeal, Murtoa and Rainbow had 0 network access, as in SOS only. We had better coverage in Vietnam with Vodafone roaming than NW VIC.

  • misshamptongirl MissM (@misshamptongirl) reported

    @VodafoneAU when are you going to fix / improve your 4G on my 14km train ride intro the melb CBD all I ever get is 3G ... or would I be better changing to Optus or Telstra?

  • bluesfor Paul (@bluesfor) reported from Sydney, State of New South Wales

    @VodafoneAU Service still cutting out. Restarted many times. Peakhurst 2210. Sent a DM but got an automated message. Really not good enough.

  • MilordsPrayer Future Ghost (@MilordsPrayer) reported

    @allygarrett @VodafoneAU This is utterly ****** @vodafoneAU stop doing bare minimum paperwork and actually maybe try give a **** about the wellbeing of your PAYING customers

  • KatuShaquan imshaquan. (@KatuShaquan) reported

    @VodafoneAU hi, I’m still having trouble with calls, I can’t pick up any FaceTime calls & when I do I can’t hear the other person on the line. How can I fix this please

  • partnerprofit Partnering for Profit (@partnerprofit) reported

    @VodafoneAU since installing your wifi modem I have had so many connection issues with ChromeCast, is this a known issue?

  • perspectiv369 Em 🔮🇦🇺🌈 (@perspectiv369) reported

    @VodafoneAU three days and the network still isn’t working 🙃🙃🙃🙃 I question why I even bothering paying for the service when this is the standard.

  • sarah_cycling Sarah (@sarah_cycling) reported

    @Nihal73748 @VodafoneAU Maybe it’s a #Sydney problem? @VodafoneAU

  • TheAboK1d Dj (@TheAboK1d) reported

    @VodafoneAU So where are these so called "free data services" definitely time to switch network even Telstra's a better option at this point

  • marjry1 marjry (@marjry1) reported

    @VodafoneAU During Friday's outage I had NO service -no calls, no internet, no news, & not just slow net access! This was for most of the day: at abt 5pm I had to walk 10 mins to the station to use their wifi to call my partner.

  • mymoomoo22 PENELOPE ANN (@mymoomoo22) reported

    Is @VodafoneAU down again today #pissingmeoff 🙄🙄

  • PithyHandle William Wibble (@PithyHandle) reported

    Why did I do it? After 4 peaceful years of service on @VodafoneAU I switched back to @Telstra and after only 1 month I remembered why I switched all those years ago. Such an awful business to deal with. #CustomerService #isnothard

  • sarah_cycling Sarah (@sarah_cycling) reported

    @VodafoneAU Another outage?

  • hikarikyosti Aisyah (@hikarikyosti) reported

    @VodafoneAU yes that's right. australia is a supposed to be a 1st world country but vodafone's outage makes it seems like a 3rd world country. couldnt even do work or contact people the outage was for a whole day. all my friends on telstra didnt even face this issue. stop slumping

  • GregRandall1 YazzaGreg (@GregRandall1) reported

    @VodafoneAU @sarah_cycling I had nothing all day up on the Gold Coast nothing phone only. From Coomera down to Coolangatta. Back in Melb now all normal.

  • Mikey_R_B Michael B (@Mikey_R_B) reported

    @VodafoneAU Since the outage on Friday my 4G at home hasn’t been right. Normally solid 4 bars and 300+mbps, phone now constantly hopping between 1-4 bars and slow. Outages page says nothing planned here (postcode 3012). iPhone 11 Pro and yes restarted phone. Can you look into it?

  • enrique___9 Enrique (@enrique___9) reported

    Issues with @VodafoneAU yet again, i think its time to say goodbye

  • ereeder94 Emmah Reeder (@ereeder94) reported

    @VodafoneAU And what compensation are you offering for this? A whole day without service / access as I wasn’t anywhere that had “free wifi” and “3G” didn’t allow me to do anything

  • 01_PcP_01 🌟👽💥🪐⚡️✨***✨⚡️🪐💥👽🌟 (@01_PcP_01) reported

    So first @VodafoneAU outage and now @Optus is out? #optusfail