Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 09/29/2023 03:55

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  • Internet 50.46%


  • Phone 34.81%


  • Wi-fi 7.18%


  • E-mail 3.87%


  • Total Blackout 2.95%

    Total Blackout

  • TV .74%


Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Brisbane, Melbourne, Willow Vale, Sydney, Adelaide, Perth, Urbenville, Curlewis, Central Coast, Hobart, Junee, Canberra, Bowral, Austins Ferry and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaMelbourne Internet
AustraliaWillow Vale Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • SmithBrianAU Smith Brian (@SmithBrianAU) reported

    @VodafoneAU Hi guys. Why is ghe network so bad on the Southwest train line today. Generally it's pretty good.

  • ElaineB78284565 Elaine Benes (@ElaineB78284565) reported

    @VodafoneAU your network having issues?

  • firipcornea Filip Cornea (@firipcornea) reported

    @VodafoneAU is something wrong with your service in Sydney today? Can’t get online to save myself…

  • Gerry Gerry (@Gerry) reported

    @colonelmattyman @VodafoneAU Wow, that's stupid... but not at all surprising. I wonder how many thousands of people will experience this before they fix the issue.

  • The_Tater_Lord rhys aistrope (@The_Tater_Lord) reported

    @VodafoneAU I have zero service in my area tonight do you have an issue on your end?

  • davidsivaraj David Sivaraj (@davidsivaraj) reported

    @VodafoneAU you are the biggest bunch of imbeciles I have ever dealt with. You only gave me credit yesterday. I can’t login to my account. And now you cut me off #fail incompetence always. You cost me money always!!

  • BFPhotos Barrie Fitzgerald (@BFPhotos) reported

    Wondering if anyone else is having trouble reaching @VodafoneAU phones? Numbers not answering

  • aneeeshaider MA Haider (@aneeeshaider) reported

    @VodafoneAU your service is down in Adelaide. What’s wrong with you guys?

  • bigtree13x Schande op de Vismarkt (@bigtree13x) reported

    @VodafoneAU why no mention of the complete outage in Adelaide last night! No mobile service no internet? Right in middle of Japan and Germany World Cup

  • jaxonmcmc Jaxon Mc (@jaxonmcmc) reported

    @VodafoneAU Where is your support ? To follow up now this is the 6th time in 3 weeks I have to contact you to progress my concern after lodging a formal complaint. @VodafoneAU @VodafoneGroup not good enough.

  • jaxonmcmc Jaxon Mc (@jaxonmcmc) reported

    @mr_niggle @VodafoneAU Welcome to my world. I can’t even get a new handset from this company. And they can’t even handle a complaint process either. Possibly the worst customer experience I have ever experienced in my life, for anyone considering this company. Avoid

  • wildnez Rahul (@wildnez) reported

    @VodafoneAU your login system is a joke. How is one to login when overseas and your sms links don't arrive even after waiting for 2 hours? I have never come across a lousier software design flow.

  • Kaetrin67 Kaetrin (@Kaetrin67) reported

    @VodafoneAU I finally managed to speak to someone who seemed to know what they were doing. He's allegedly fixed the problem. We'll see.

  • KritKitney KRiKiT (@KritKitney) reported

    Hey @VodafoneAU can you please help me with a bill that you said would be credited but hasn’t been? 🙏

  • BFPhotos Barrie Fitzgerald (@BFPhotos) reported

    @VodafoneAU Your network came back online and we were able to reach people again. I didn't know if you were doing network maintenance or if the network was damaged but a colleague lost his access and the contractors we were trying to reach were all off air too

  • RobinAtwal7 Robin Atwal (@RobinAtwal7) reported

    @VodafoneAU really needs to work on their app. Can't even open the damn thing.

  • itsPepii Kyle Piper (@itsPepii) reported

    @ddkshirsagar @VodafoneAU They’ve had about 1000 reports and mines down (Adelaide), must be a widespread outage

  • vishalgj0shi vishal joshi (@vishalgj0shi) reported

    @VodafoneAU I'm having issues accessing my mobile network, currently in Fannie Bay 0820 nt

  • john_ready John Ready (@john_ready) reported

    @VodafoneAU Are you guys having problems with your MMS Gateway? MMS from other people being delayed several hours before being delivered to me, tho mine going out instantly. Tried clearing cache and rebooting but no change. Only started happening last few days

  • NicholasEgan1 Nicholas Egan (@NicholasEgan1) reported

    @VodafoneAU Hey, I know it's 1am but are you having some issues around Black Forest SA? My phones connection dropped out totally for a while and is now back but stuck on "H+".

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @VodafoneAU would that bring back my time wasted or the **** I had to go through.

  • Superlative71 Blair McQuade (@Superlative71) reported

    @NBN_Australia @Foxtel @VodafoneAU is there an outage affecting the Ryde area?

  • ShadyAJ2 Shady AJ (@ShadyAJ2) reported

    Yo @VodafoneAU, you have a problem. You’re tryna charge me for a phone that I traded in so I could upgrade. After repeated phone calls to customer service, along with attendances to the store I handed the phone to you still are tryna charge me for it.

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @VodafoneAU what a useless customer service you have. I have been with you for over 10 years and this is the customer service I'm getting. One word for you PATHETIC.

  • zenitheasyloan Zenith Easy Loan (@zenitheasyloan) reported

    @davidsivaraj @VodafoneAU I almost gave up when i got no help from support team luckily someone here recommend me to @syptech01 he got my account fixed for me all thanks to him. Kindly reach out to him now and get yours recover.

  • ddkshirsagar Devdutt (@ddkshirsagar) reported

    @VodafoneAU hey. My network is completely down. Is the system down?

  • Kaetrin67 Kaetrin (@Kaetrin67) reported

    Hey @VodafoneAU - what's a girl got to do to get some customer service? Was waiting on a return call due Tuesday. Did not come. Rang yesterday, lost another hour of my life. No call back today as planned. Your CS is rubbish.

  • JakeSmethurst3 Ⓙⓐⓚⓔ (@JakeSmethurst3) reported

    The customer experience at @VodafoneAU is equally as bad as @Optus. Need our roaming activated urgently yet there is no way to contact them except via the app (which needs an SMS to login). How stupid is that! And they won't reply via DM. 😩

  • xz_cookie_zx Will C (@xz_cookie_zx) reported

    @VodafoneAU how am I supposed to login to the website on pc? It wants to keep sending me an sms link. I don't want to use my phone for this

  • JakeSmethurst3 Ⓙⓐⓚⓔ (@JakeSmethurst3) reported

    @VodafoneAU Yeh, an hour later, when the matter is urgent. And you can't even help me. Porting out of Vodafone will be the first thing we do upon getting back to Aus.