Vodafone Australia Outage

@VodafoneAU just received an unsolicited call from one of your sales team. They were very pushy, #rude and kept speaking over me. I was on the fence about renewing my contract but that call has helped me make up my mind!

@VodafoneAU Ha! “Retentions and Sales”. I don’t want either department. I just want to cancel my $20/month data plan on an iPad I rarely use. It shouldn’t be that hard. Also, no-one rang me back next day during “office hours” as I was advised would happen - don’t make me go to the Onbudsman!

Woah @VodafoneAU it’s been 24 hours and hour service is still bullshit at each and every level including the store

@VodafoneGroup @VodafoneUK @Vodacom @vodafoneNZ @TrueMoveH @mytruemove @truemove3gwifi @VodafoneQatar @VodafoneGhana @VodafoneIreland @VodafoneAU @VodafoneGaming can anyone of you please take up @VodafoneIN . They are incapable of solving minor customer issues as well.

hey @VodafoneAU can someone please help me to block all "No Caller ID" calls. i've waited to connect to an agent for 30 mins please block these calls for me.

@Optus Too late, have switched to @VodafoneAU because of how terrible this customer experience has been - the least you could have done was waive the $68 cancellation fee from my current plan, but the @Optus representative refused. Will lodge a complaint to the ombudsman.

@VodafoneAU When I requested to speak with a supervisor, the call magically terminated. This is typical of your so-called customer service.

Hi @VodafoneAU I'm at the end of my tether with your sales people ringing me. Please make it stop. I've been a loyal customer for around 12 years.

@VodafoneAU goodbye after 5 years with you. It was not so great time with you but still thought, a loyal customer is leaving you forever. Maybe, you will learn to keep your remaining customers with you.

@VodafoneAU If only your customers were as confident in your network and in your customer service.

Trying to make a claim under the @VodafoneAU network satisfaction guarantee is like pulling hen’s teeth.

@VodafoneAU I've contact you 12 times in the last 2 months about an issue and it is still not fixed. I've made a formal complaint and have not been notified of its status. I am planning to go to tio.

@VodafoneAU It would be ideal if there were a way to see deals written down, rather than mentioned in a phone call.

@VodafoneAU hey. I think I’d be happier if they didn’t call. Email or text sure, but if you’re going to discuss changes to my deal, I want to see it written down.

@dekrazee1 @VodafoneAU Voda have and always will be shit

@VodafoneAU @nickjmb Same here! Mine is not working on Vodafone or Telstra

@VodafoneAU worst network ever to deal with. !! Can’t wait to get out my contract worst customer service! Call you a liar because they don’t do their job on there side !

@VodafoneAU I’ve been a loyal customer for 10 years. My current ph is faulty, less than 1 year old. You won’t replace it, wont let me add on a ph to my plan so I can get a new functional ph. I can’t be without a ph due to my job..this is unexceptable! Disgusted in your ‘service’

A cheap Service by Vodafone india They are cheating India and customers I am using plan in which i was promised to get amazon prime Logged a complaint yet no resolution.Shame @VodafoneIN @VodafoneUK @VodafoneGroup @TRAI @VodafoneAU @vodafoneservice

@VodafoneIN @VodafoneUK @VodafoneGroup @VodafoneQatar @VodafoneAU @VodafoneGhana I just had a phone call from a Vodafone executive , 5th person I’m talking to in the last 10days. Just another person who doesn’t know what she is talking . Tagging for help

@VodafoneAU worst network, switching to optus. WORST coverage out of each provider I've tried.

Hi, thank you for your e-mail. We're sorry to hear you're unhappy with an aspect of our service. We will be in touch within 2 business days to discuss how we can help to resolve your complaint. @VodafoneAU Had a few of these past few weeks still not resolved be warned!

@VodafoneAU I’m on international roaming(India). Having issues to receive texts and calls. My Aus number is 0424896736. Indian temporary number is +91 6309 628 564. Can someone call on this number for assistance please

im the one who got robbed of my phone and @VodafoneAU e don't give a shit they just want there money and keep selling me insurance for a phone that was stolen ******** your as bad as the immigrant theif that stole my phone this country has gone down the toilet

@VodafoneAU @davidho04035612 Your company is legally liable to compensate the customer for false claims regarding such policies. Misleading customers.@VodafoneAU

@VodafoneAU you are the worst company out there taking money for insurance and making loop holes on theft to not pay up. im going to report you to other government agencies. I was a victim and you treat me like a criminal you are the criminals.

@VodafoneAU I bought the latest laptop from HP because it has 4G. You may want to develop a better solution for this new laptops.

@VodafoneAU sick and tired of your horrible network! Can not access internet to even access emails let alone accessing a video streaming service. The heights are reached when one can’t even make an emergency call! We are approaching 2020 and your network sucks ***** in 2020 BC!

@VodafoneAU Supposed to get a call back on Monday Didn't happen Supposed to get a call back today Didn't happen This happens each time I make an inquiry with Vodafone. Each time. Disgusted at your lack of customer service

@VodafoneAU There has to be a problem. Your website is unavailable so is your app. I can't call to get it fixed which is annoying cause all your other methods of contact take forever'.

Hey @trevorlong is @VodafoneAU down. I can't seem to make our receive calls. And they're website won't load

@VodafoneAU Well it was an "H" connection where otes usually 4G, and the tweet didn't post until I was back in the office on WiFi, so the speed was effectively 0 at that point. This was on George Street, outside Myer, though around Town Hall area has been bad lately too.

Hey @VodafoneAU Please improve the training you provide to your customer service chat representatives. I was only looking to close one account, but after tonight, I feel as if my business would be appreciated elsewhere.

@vernflan @StephenFenech @VodafoneAU I always like to test with the Voda servers, to eliminate third party issues.. Buy that all looks pretty rubbish.. Test a few days.. To be sure.. But yep.. 30 days is there for a reason!

@vernflan @trevorlong @VodafoneAU Must be something up with the network - I haven’t had an issue. I’d be keen to see those same tests next time you’re there again

Dear @VodafoneAU when one of your people rings me unsolicited as a customer to speak about my account I am not going to give them my account PIN number to confirm my identity. You rang me, you know who I am. Your man spoke in circles. I’m kind of annoyed at this stupidity.

Please help @VodafoneAU I have internet access but can't make any calls, I need to be able to for work.

@YShah00088415 @VodafoneIN #Vodafone Store Noida Sector 18, UP 201301, India is worst center. Vodafone Customer Care doesn't care to prepaid customers. @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneAU @VodafoneIreland

@VodafoneIN #Vodafone Store Noida Sector 18, UP 201301, India is worst center. Vodafone Customer Care doesn't care to prepaid customers. @VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneAU @VodafoneIreland

@VodafoneIN @VodafoneAU need help in activation of sim in Australia. I have Vodafone India (Karnataka) simcard, already activated international roaming before leaving India but still not able to connect to the Vodafone network in Australia.

I'm done with Vodafone. I've been having non-stop issues where areas that were previously good are now black spots for the last two months. No one seems to be able to help me so I give up. Picked up a Boost pre-paid deal today! Goodbye @VodafoneAU!

@VodafoneAU @SamsungAU If this problem is not addressed, my family and their five Vodafone devices will be taking their business elsewhere.

@VodafoneAU @SamsungAU The phone I sent in was in excellent condition, with the screen and back 'as new'. This is ridiculous, considering that the problem with the phone was not in any way my fault. I sent in a 3 month old phone and recieved something that looked two years old.

@Ross_Greenwood @acccgovau @VodafoneAU @TPG_Telecom @MoneyNewsShow @2GB873 I hope not, their NBN network is grossly unreliable, I worked in computers and IT three decades and been having major issues with TPG So good luck with a TPG mobile network

@VodafoneAU I am not a customer of yours.

@tshanahan83 @VodafoneAU Let me guess, an accent from the subcontinent had an attitude to your issue that could best be summed up as 'how can I get someone else to do this' & couldn't have been more desperate to transfer you to someone

@VodafoneAU I’ve rang, filled in surveys, over and over and over! Vodafone are an arrogant money grabbing company with utterly crap coverage and rotten pathetic customer service! The sooner my contract ends and I return to OPTUS the better!!!

@VodafoneAU worst service of my life spending 2 hours dealing with your call centres.

@VodafoneAU the CBD reception was terrible

@VodafoneAU is there anybody to help in Vodafone

Additionally @VodafoneAU - I’m sure you have CX folk - get them to run through the network guarantee cancellation a time or two. Pissing off customers as they leave is a great way to make sure they won’t consider your service again!

Hey @VodafoneAU - your “no questions asked” network guarantee sure asks a lot of questions when someone tries to use it :/

@baruazone @VodafoneIN @VodafoneAU @VodafoneIN is biggest liar and cheater of telecom, All the staff are disgusting, useless and liar.Never ever trust ...

@Vodacom @VodafoneIN @VodafoneUK @VodafoneGroup @Vodacom111 @VodafoneAU @vodafoneNZ @VodafoneQatar @VodafoneGhana @VodafoneGaming Yes sir I know. Intentionally I’ve tagged all so that all of you know the condition of network & complain status in capital of India (complaining since one month But no action taken till now) by seeing this you can consider the situation in rest part of India.

@VodafoneIN @VodafoneUK @Vodacom @VodafoneGroup @vodafoneNZ @VodafoneQatar @VodafoneGhana @VodafoneAU @VodafoneIreland @Vodaf Such a fake company. Not returning my 50000 rs. for last 9 months.worst part no one is taking responsibility over mail and Twitter only automatic reply.

@VodafoneAU @ozcjr I have the same issue. Postcode 2166

@VodafoneAU @anthonyjmuscat Service down in CBD

@VodafoneAU @anthonyjmuscat Nah the network is not working in the CBD either

@VodafoneAU hey guys is your network down in Revesby NSW. I can't find the service status page.

@VodafoneIN Nw its going towards the worst from worst. Pl. do something, I’m complaining since 1 month else i’ll port my no. I’m helpless nw @VodafoneUK @VodafoneIN @VodafoneGroup @Vodacom111 @VodafoneAU @Vodacom @vodafoneNZ @VodafoneQatar @VodafoneGhana @VodafoneGaming