Is Vodafone Australia having an outage?

Hey @VodafoneAU you should be ashamed using a cheater to advertise your service. My boss has ranted for 10 minutes about how disgusting it is.

Absolutely disappointed with your NBN service and your "state of the Technology" WifiHub. 48h later and still no Internet not even other your 4G backup service @VodafoneAU

Dear @Telstra 12 ours of no service after you suspend 4 accounts with no notice. I think we have different customer service values. Time to shop around. @VodafoneAU @Optus @iiNet @TPG_Telecom

@VodafoneIN @VodafoneQatar @VodafoneUK @VodafoneAU no call yet, no resolution.

Here's an example. You decide to check out @VodafoneAU instead, since @Telstra has failed to fix your network outage issues for 8 months and @Optus apparently don't really care about getting you online.

Just realised I’ve been paying @VodafoneAU $30 a month for like 2yrs for a service I haven’t even been using 😂 fail.

@Cyclenut66 @Telstra @VodafoneAU @Optus I would if it would make a difference. They just dont give a shit.

@VodafoneIN your employee Neha number +91 98730 19285 assured me of better service and I stopped MNP to Airtel,now she is not even answering her phone,is this how you treat your customers.Fake promises,this is called fraud.@VodafoneUK @VodafoneGroup @vodafoneNZ @VodafoneAU

@VodafoneAU hi I was just wondering if the mobile phone tower at Castlereagh Highway at Ben Bullen NSW 2790 has been switched on as I am getting a signal 📶 on my phone. Many thanks David 😊😊

@VodafoneAU WARNING!!! WARNING!!! Worst home internet provider in the whole country, they in breach of their own terms and conditions and will not help the consumer in any way possible #FairTrade needs to step in as Vodafone are not providing the services I rightfully pay for...

Hello @VodafoneAU , I lost my SIM card and I am overseas. Is there anything you could help me with.

@VodafoneAU very angry and upset right now. Someone, somewhere in your company made a contractual change to my account with no authorisation from me and no phone call to me. All I'm getting from support is apologies and no sign of concern. #disappointed

@VodafoneAU was told today that I was to use my phone near Windows as I had little to no reception at home. Was charged my last month and the previous 3 months of no reception was disregarded. Not a returning customer...

@mark_barbs @VodafoneAU I’ve been with Virgin for years who is also using the Optus network. In all my tests the Virgin/Optus network is far superior to Voda. Since I’m not happy to give Telstra money in any way, this will have to do for me.

@mark_barbs @VodafoneAU Not Optus. I’m switching to an Optus network carrier.

@mattkocaj @VodafoneAU Don’t switch to Optus, it’s shit

@VodafoneAU “Coverage” is a loose term. So just because you “cover” all of those people doesn’t mean they will have any decent kind of service. I’ll be switching to a Optus network carrier thanks. I know that network works.

Oh @VodafoneAU your network is truely abominable! I heard all the stories and listened to the news. I even brought into some of the network upgrade nonsense. But having tried it now for a few weeks it is truely the worst network in Australia.

Why they advertise no lock in contracts but sign up for 12 months get better deal so if I sign up cancel in 6 months it’s all ok no penalty @VodafoneAU #betnot #falseadvertising

@VodafoneAU i have joined Vodafone recently and this is my first week back to work in Docklands. Every day i am issues with my servicd, dropping between 4G to 3G then no service. My calls keep getting disconnected or we cannot hear each other!

@VodafoneAU That really sucks that I was forced to “use” a service, before I was told that it would happen. Would have been nice to get the message from you before other texts and be confused on what is happening. Dm will be sent.

@VodafoneAU Hey there @VodafoneAU, the right eyes are your customer's. Surprise, I've just found out my wife has copped five months of lazy charges, somewhere in the order of $200 to $250. What a great customer retention policy. It should be promoted widely.

Hey @VodafoneAU how dare you automatically put on international roaming for my phone and make me have to turn it off. You better not charge me for a service I never wanted.

@benkrahe @VodafoneAU Haha. 3 bills - 3 huge stuff ups Pay premium. then I get their 'help' line yelling at me and interrupting me. Ah for good old @dodo ********* service 👍

@VodafoneAU Your have rude ignorant staff who yell & interrupt when explaining. You continue to overcharge me against what my contract states. I'll pay your extortion $167/ month I have 9 months left & then it's @Optus for me. Your should be ashamed

Hi @VodafoneAU, your online support today was disgracefully rude and incompetent. I am furious and you should be embarrassed to have someone like “Navin” working for your brand.

@VodafoneAU Gleaning an additional $480 to $600 per lazy customer per year is quite an incentive to "never make changes to our account". Why not default to the 'best available sim-only plan', particularly when it offers more for your customer for less $. Call it a customer retention policy.

@VodafoneAU My phone works when I paying 5 dollars a day for service with out some twit cutting me off twice

Seriously, @VodafoneAU needs to change to Australia Post. Stop using unreliable couriers like StarTrack and Toll who make up excuses like "we couldn't locate your address" when they have delays. This isn't the first time I've had issues when getting a new phone shipped!

@lyng62 @Optus @NBN_Australia Just read this thread. Escalate it to ombudsman Lyn. Don't wait, you've clearly done enough legwork and can't demonstrate as such. This is the ONLY way to make Optus do their job. Trust me, I've twice used this service on Optus and once on @VodafoneAU

@VodafoneAU Thank for solving my number sync issue sensational support

Tell me your worst customer service stories from @VodafoneAU I’ve got plenty

@csestajacobs @VodafoneAU I whine about the bad stuff a lot. In the interests of fairness, I also try to focus on the good 😀

@7Cricket @bowlologist @VodafoneAU Stop wearing suits to commentate the bloody cricket. You look ridiculous!!! It's not formal, it's not an office. Relate to the public who watch the game! Tone it down and wear a polo for god sake!!!!

@7Cricket @sthalekar93 @VodafoneAU I’ll never know, can’t be bothered 😐

@7Cricket @VodafoneAU @blewy214 @rashidkhan_19 @bradhodge007 Thank god the test series is over. Channel 7 a very poor presentation. Bring back Channel 9 @Mel_Mclaughlin

@PrincessMattie1 @VodafoneAU Nice to hear there's still some good customer service around.

Never use @VodafoneAU @VodafoneGroup they think it’s perfectly ok to expect a customer to wait close to a week with no service. Can’t give you an eta on when it will be fixed! Went to @optus and service was active in 5 minutes #servicefail #vodafail

@Nushtaka @7Cricket @VodafoneAU @sthalekar93 @sophdevine77 @GreenNomad48 Be stupid not to wear one

@7Cricket @bowlologist @VodafoneAU Funny , none of the australian could cross 80 whereas india has 5 100 s in the series , poor show 🤣🤣🤣. Marcus harris is really good but need more experience

@7Cricket @sthalekar93 @VodafoneAU You guys have lost the plot no one gives a shit

@VodafoneAU @charlietech I used it in Philippines and Vodafone cut me off twice so I not happy with service I got

If anyone wanted to see the value of a fair priced global roaming service, its today. I landed at LAX at noon to a cancelled accommodation notice by @airbnb & by 4pm after MAJOR calls/tweets/emails/texts my alternate accommodation has been sorted. Tks to @VodafoneAU $5 roaming!

@7Cricket @VodafoneAU Pretty classic. Link has been broken since this was posted. More reasons to not use @VodafoneAU

@domknight you need to include @VodafoneAU in your tweets to get some action on the appalling customer service they deliver. Pity ABC axed Craig’s consumer report show. You could publicise this appalling service

@7Cricket @VodafoneAU **** off with your stupid ‘gutsy’ bullshit.

@VodafoneAU last month was a "system issue" with your billing, now, I can't download this month's bill from the link in my email bill or through My Vodafone. Get your shit together or it'll be #vodafail all over again.

Awful batting. No discipline, no heart and in the vernacular of the summer, no guts. #AusvsIndia #AUSvsIND #sydneytest #gutsycalledbuttheymissedit #novoicemaileither @7Cricket @VodafoneAU

@Telstra Received phone call from @Telstra Tech Support Level 2 who asked me all the same questions I have answered 4 times already online & phone. Silence continues from the "case manager". Absolutely pathetic customer service, time to cancel and see what deals @Optus @VodafoneAU have

Latest update from @vodafone is unknown when the service will be restored. No call back when promised .. no sms when promised. Just give us MORE time. No solution, no alternatives. Crap service @VodafoneAU #servicefail #vodafail #poorservice #moretime #complaint

@VodafoneAU what a shocking service i moved vodafone after using @Optus for 13 years. Where is your so called 4G in Greenacre, i am only getting 1mb or 2mb downlaod speed. I used to get 40mb+ from @Optus. Is this you call a great network. I will switch back to @Optus or @Telstra

@VodafoneAU I’ve tried that number numerous times and I passed from department to department until someone comes along and is rude and doesn’t seem to want to help at all. #pleasehelp

@larryschles @VodafoneAU THE worst

@7Cricket @VodafoneAU A tougher task. Can he last more than 5 overs in anyway match without playing ba stupid shot and getting out.

Happy New Year @VodafoneAU . You guys are still an awful disgrace. You disgust me every month. Have a great 2019 !

And shock horror.. still not working and @VodafoneAU want another 24 hours. I think I have repeated the same story 5 times !

@7Cricket @VodafoneAU @bowlologist WTF is bowlologist l predict Australia will bowl and fancy that an Indian commentator predicting India will win. Since l am Australian l predict #Australia will win. @cricketcomau @ACA_Players @crikey_news @abcnews @BBCWorld @theage @theheraldsun @smh

The Steve Smith @VodafoneAU ad is just terrible. One of the worst. #AUSvIND

@7Cricket @VodafoneAU @bowlologist How bad is the Aussie Cricket Team. No grit no aggression need something.

NEVER use @VodafoneAU. Disgusting customer service and takes over 48 hours to move your number from another carrier. Telstra completed within a few hours, Vodafone needs a few days. Leaves me without a mobile. #vodafail #poorcustomerservice #servicefail #Vodafone