Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 10/24/2025 22:55

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (41%)

    Phone (41%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Adelaide, Melbourne, Long Forest, Sydney, Victor Harbor, Perth, Pakenham East and Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaMelbourne Internet
AustraliaLong Forest Phone
AustraliaSydney Phone
AustraliaMelbourne Phone
AustraliaSydney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • bentayl19655071 ben taylor (@bentayl19655071) reported

    @VodafoneAU is your network down? No longer allowing to make calls?

  • Maverickchahal Aman Chahal (@Maverickchahal) reported

    @YAJNAS66250565 @VodafoneAU @VodafoneAU same issue here been told will get in 3 weeks and when I ordered mine on 14 june and you guys keep moving dates. Today moved another week without even texting me. Really not happy. As today lunch time Big w target amazon got restocked. Can you give update please.

  • tommarmstrong Tommaso Armstrong 🏳️‍🌈 (@tommarmstrong) reported

    @VodafoneAU, I can’t connect to @Zoom meetings directly without a 45 second delay over nbn or 4g but as soon as I use a VPN or an on premise zoom server, it works perfectly. Might be an issue somewhere on the network when connecting to hosted zoom instances

  • CheeseDog4 Alex Seko (@CheeseDog4) reported

    @VodafoneAU how is it that I’m 2021, im still only getting a 3G signal in penrith nsw? A Sydney metro area? Horrible. Kind of regret making that switch!

  • syedmahmood988 Syed Mahmood (@syedmahmood988) reported

    Very worst service and worst customer service at @VodafoneAU . They didn't even helped me since 2 months I'm trying to update the address and speaking to the advisers they haven't updated it. They don't even accept their mistakes. They should train them properly #vodafone-0/10

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU Also, why are the free upgrades limited to 1 per customer with Vodafone (according to email fine print)? A friend on Telstra has his 3 NBN services upgraded for 6 months. 1 of mine misses out on an upgrade 🥲

  • samandmish Ⓜ️ICHELLE & SIⓂ️ON (@samandmish) reported

    If you are thinking of getting @VodafoneAU NBN then don’t. The service and modem are crap. Just called to find out how much to disconnect and they want to charge $164 for their crap modem which only works if within 10 square metres of our home so don’t even use it.

  • FbmHero Dominic Lee (@FbmHero) reported

    @VodafoneAU Can you solve my network problems last six months?

  • ChrisJCaine Chris J. Caine (@ChrisJCaine) reported

    @VodafoneAU is the NBN service down? Canberra area.

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU The only issue is that the Vodafone partner store (appears) to have had some difficulty with activating the 4G 📶 backup SIM. Customer service stated this might take 24 hours 🤔. Hopefully this will be activated soon. 🙏

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU The only issue is that the store (appears) to have had some difficulty with activating the 4G 📶 backup SIM. Customer service stated this might take 24 hours 🤔. Hopefully this will be activated soon. 🙏

  • syedkha31497569 syedkhawar (@syedkha31497569) reported

    @VodafoneAU I agree with you @bagga2049er. Cannot stream netflix. Still waiting for a solution

  • smittulsankar smitatulsankar (@smittulsankar) reported

    Hey @VodafoneAU, so unhappy with your service. I am paying for the phone which is broken for last 4 months and is with @SamsungAU.

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU The only issue is that the store (appears) to have had some difficulty with activating the 4G 📶 backup SIM. Customer service stated this might take 24 hours 🤔. Hopefully this will be activated soon. 🙏

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU Also, why are the free upgrades limited to 1 per customer with Vodafone (according to the email fine print)? A friend on Telstra had his all 3 of NBN services upgraded for 6 months. One of my Vodafone NBN misses out on an upgrade 🥲 Can you have a look at this too?

  • umeshnHayley Umesh and Hayley (@umeshnHayley) reported

    @VodafoneAU Unexpected network outage in Caversham but what about Morley 6062?? It’s everywhere not just Caversham

  • xoxINDIANxox Hardik Akbari (@xoxINDIANxox) reported

    Expensive and Full Ridiculous service @Telstra I am switching to @VodafoneAU for affordable, best service, keep customers valuable time in mind . #love you @VodafoneAU no wonder why you world famous.

  • Sybbelles Stephie (@Sybbelles) reported

    @VodafoneAU I can’t call out from my phone. Is there a network problem?

  • ChrisJCaine Chris J. Caine (@ChrisJCaine) reported

    @VodafoneAU Sadly, down again.

  • ChrisJCaine Chris J. Caine (@ChrisJCaine) reported

    @VodafoneAU Got the network sorted. Upload still unresolved.

  • crblburak Burak (@crblburak) reported

    @VodafoneAU Yes guys here we go again, such a poor service by Vodafone, My connection suddenly gone, i cant reach anyone from vodafone, i really hate this problem. every ******* day connection lost going on. first thing i will be leaving vodafone tomorrow

  • umeshnHayley Umesh and Hayley (@umeshnHayley) reported

    @VodafoneAU Now I am in Dianella 6059 and same issue

  • Disco_box Mr Mister Jan (@Disco_box) reported

    The hold music for @VodafoneAU is “locked down”.

  • TheWaulicus Saul Herman (@TheWaulicus) reported

    @VodafoneAU @awalkersg Is there an ETA on a fix for this? What is the cause of the issue? We have 4 mobile services in Jordan Springs that are still without data or calls and it has now been a week.

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU As mentioned above, I’ve already spoken with customer service, last night. I’m not confident that it’s going to be activated.

  • searlj10 justin searle (@searlj10) reported

    What's going on @VodafoneAU can't call out from my service

  • takthreen Takthreen (@takthreen) reported

    @AndyMyersAU @VodafoneAU Damn, I was gonna say that. :)

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU First it was ‘wait 24 hours’. Then it was ‘we’ll get back to you within 2 business days’. In the end, none of the commitments you have made have been kept. TIO complaint lodged.

  • JustHavingAGeez Just Browsing (@JustHavingAGeez) reported

    @VodafoneAU Thanks for all the excuses. The upload on your network is NEVER less close to the download. Just be transparent with customers. You’ve been caught out, again.

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @VodafoneAU First it was wait 24 hours. Then it was we’ll get back to you within 2 business days. None of the commitments you have made have been keep. TIO complaint lodged.