Vodafone Australia Outage Report
Why is my Vodafone Australia service not working?
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Australia compensate me for the outage?
The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (41%)
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Phone (33%)
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E-mail (10%)
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Total Blackout (10%)
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Wi-fi (6%)
Live Outage Map
The most recent Vodafone Australia outage reports came from the following cities: Sydney, Brisbane, Perth, Barfold, Adelaide, Melbourne, Darwin, Central Coast and Kurrara.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Brisbane |
Phone | |
| Sydney |
Internet | |
| Perth |
Phone | |
| Barfold |
Phone | |
| Sydney |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Breezy
(@themav77) reported
Lol @Telstra promoting 5G at the @AFL #MCG and you can barely get one bar of reception. My friend on @VodafoneAU has full service. You could not make this up lol #fuckntelstra #telstra
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Wendy Hanna
(@wendynhanna) reported
@allygarrett @VodafoneAU Staggered they won’t do anything to help 😔
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Agree Button Label
(@drunkenmadman) reported
from
Melbourne, State of Victoria
@swearyanthony @VodafoneAU @NSWSES Pretty sure I had a cert error using Vodafone via tethering on Thursday or Friday. In Melbs, naturally. Not an issue now but could suggest they’re rolling out certs around the country?
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Natalie Kaa
(@natskilala) reported
@VodafoneAU I have tried everything. Calls. Chats. Email. Fb messenger. Now tweeting. Failure to set up my NBN and now you cut off my back up service for a week! I can’t run my business off a phone hot spot. Very polite. No action. #frustrated.
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Anthony B,
(@swearyanthony) reported
Aside from the immediate issue of @VodafoneAU blocking folks from being able to click through on @NSWSES alerts, it's absolutely unacceptable that their help desk are unable to escalate serious life threatening issues.
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C-_-Peanut
(@CaptPeanut_) reported
@VodafoneAU well after 10 years as a customer and referring anyone who asked I'm completely done. Can you or your store staff explain why I need new ID when other phone stores say my current is fine also how can I apply for a home loan with said ID but for a phone plan I cant??
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hohum
(@hohum3001) reported
@VodafoneAU yeah - as I thought. Seems pretty dumb & inflexible to me to say "hey, we can't supply modems & we just don't care if you can get your hands an old one or not - we won't help you." The downside to no competition, I guess. Thanks for the link; I didn't know.
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Joanne Motta
(@canausjo) reported
Dear @vodafoneAU loyal customer for 12yrs. Try & upgrade ph/swap esim on advice of yr staff. Lose ph#! 6 days in, no call back, 4 calls later noone can help. Super frustrating having no ph. #customerfail #letdown
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Mr B
(@dbrosy) reported
@VodafoneAU My partner is trying to run her business while stuck in New Zealand. Using an esim and got a new iphone. Spent 3 days on phone to @vodafoneAU support and they cannot help. Seriously don't offer a service if you can't support it!! We have no working phone line
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Dimi
(@DimitraMano) reported
Hey @VodafoneAU . I’ve had a full day of no service while working in Glenelg. Do I get an extra day of coverage to make up for it ??
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Joanne Motta
(@canausjo) reported
@VodafoneAU you really are providing a crap service. Don’t ask for a DM if no one is going to follow it up!
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hohum
(@hohum3001) reported
@VodafoneAU I have recommended a friend to Vodafone & am trying to work out if I want to come too, fyi. & for the record, & off the record, my encumbernt is awesome too, it's just that at the moment their support is horrific.
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Tom Ragen
(@TomRagen) reported
@VodafoneAU No thanks. Over the past month I’ve made and received over 25 phone calls to and from Vodafone. I’ve issued my complaint with you and changed my services to other providers. But anyone who wants to listen should know how awful your customer service and products are.
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Dan Andrews' robotic exoskeleton
(@elronxenu) reported
@swearyanthony @VodafoneAU I hate that dumbing down of service functions.
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🛡️💧Princess Gemma
(@Gemmasparkle) reported
@rbozinovski @allygarrett @VodafoneAU 100% agree Robert. I remember my phone company didn't do much. I went to TIO. That was in 2013 so not sure if they still handle unwelcome calls, hope so! If its 3 -10 calls in a 24 hour period that's classed as "qualified unwelcome calls". Wake up Vodafone & HELP your customer!🧐
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JJW
(@dailyju5tin) reported
@VodafoneAU Is there a MAJOR issue with your network system?...Have had only 1 bar or SOS for a few days now and if I need to make a call gave to go to a shopping centre #nothappy
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Chris Hughes
(@chrishu49189408) reported
@VodafoneAU I was forced to leave your network due to poor coverage. When I signed up I was advised that, in that situation, the payments for my phone would continue per normal. You billed be the full amount; I called to challenge it.
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🔪
(@hauntingknives) reported
@VodafoneAU tell me why you never charged me for my esim yet still sent me a confirmation email which i couldn’t even open, then tried to CHARGE ME for a plan you guys yourself said i’m not even on, then when i contacted you guys and you told me it was done- (1)
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JJW
(@dailyju5tin) reported
WTF trying to ring next door neighbour via mobile to landline and I’m now required to enter an area code @VodafoneAU
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K.
(@kdb__) reported
@VodafoneAU Hey guys, do we have RCS available? Or is it down? It was working yesterday for me (S20+) But it stopped working today.
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Simon Valentine
(@SimonValentine1) reported
Hi @VodafoneAU I hate tweeting complaints but your sales person that called me this morning was rude, pushy, and couldn’t seem to grasp the concept of “please call back later.”
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Doyley.
(@DoyleyFNBR) reported
@VodafoneAU might be the most incompetent human beings alive, **** works for like a week then goes back to **** how many ******* people do i have to yell at over the phone
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📡 The Antenna Waver
(@joelpmichael) reported
@swearyanthony @kyhwana @VodafoneAU Oh don’t get me wrong, it definitely should be fixed for everyone. Sometimes (quite often) I don’t even realise there’s an issue because of my all-telcos-are-incompetent workarounds. I suspect this is fallout from an attempt to “block illegal stuff because gov said so”
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hohum
(@hohum3001) reported
hey @VodafoneAU a friend's vodafone router only has fast ethernet (10/100) ports so that's his @Google Mesh can use via the WAN, but he's paid for the faster connection. Google being Google, they don't seem to support a wwlan setup. I don't know mesh. What can I tell him?
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@VodafoneAU It's OK. I worked out Google are having issues. I fixed it
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📡 The Antenna Waver
(@joelpmichael) reported
@swearyanthony @VodafoneAU Why should I trust that some dodgy antivirus company like, say, Symantec, to not issue certificates for Google to themselves?
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hohum
(@hohum3001) reported
@VodafoneAU ok. It's common for level 1 support engineers to not understand the difference between gigabit ethernet & fast ethernet, so I was hoping I could save him the pain of explaining it to someone. Unless you don't believe me (perish the thought!).
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Anthony B,
(@swearyanthony) reported
@joelpmichael @kyhwana @VodafoneAU Sure but I want them to fix the broken crap for everyone
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C-_-Peanut
(@CaptPeanut_) reported
@VodafoneAU I have a government issue Proof of Age Card that is 100% valid and has been used everytime to apply for things relating to credit. Your store staff told me it had to be the new one. Department of Transport said my ID is valid so wont issue another one.
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K.
(@kdb__) reported
@VodafoneAU Thanks guys. I think this issue is resolved... well knock on wood, there are no network issues at the moment.