Vodafone Australia Outage Report

Hey @VodafoneAU - visual voicemail doesn’t appear to be turning on on my new iPhone no matter what I do. I’ve dialled 1217, reset network settings, etc. you guys alright?

@VodafoneAU please upgrade your mobile network at Carrick Tasmania. Yours sincerely, a loyal customer.

@VodafoneAU Coming up to a week since I requested to join Vodafone and receive a sim, however no email and tracking order stuck at waiting to do a credit history check. Not a good start. Any known issues with credit history checks holding up applications?

@iB3nji @VodafoneAU @VodafoneAU will be next year with 5G where it currently is with its 3G & 4G network now—way behind its competitors.

@VodafoneAU I’m getting only message from your team is that we are little busier at this point of time. It’s been 3 days still waiting for resolution of my problem and I have verified my account details as link shared by you guys

@VodafoneAU Back finally Others tell me issues since 1am and not a peep from @VodafoneAU My work relies on mobile data I could have had 3 hours sleep in

@K_Sheldrick Having thought about this recently: - No application I have requires 5G speeds - 5G networks are still in infancy, particularly @VodafoneAU - Unwilling to pay a premium for either handset or network access - Current 5G iPhones sold in Australia don’t support both network types

@VodafoneAU I’ve had no NBN, mobile coverage or mobile data since last night (I’m located in Lilydale, Vic) When might service be returned?

Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail

@VodafoneAU I am a bit confused on how to activate my new sim which is on a 2nd service

1. Very sorry to be leaving @circleslifeAU, their setup process was AMAZING (fast, easy, pain free). Unfortunately I had to move to a Sim+Phone plan with @VodafoneAU - WORST setup I have seen. @TPG_Telecom should get their money back or fix things.

@VodafoneAU is your service down in Brisbane (north side) as I've lost internet and my phone is barely on 3G

@VodafoneAU has the worst 5G ever!

Is anybody with @VodafoneAU ? I’m considering jumping from Optus to Vodafone for mobile network & NBN

@TPG_Telecom @VodafoneAU.... since you joined forces my mobile phone and internet service has turned to ****!!! Thank you very much. Not. You suck!!

@VodafoneAU @jamie_casas Really? Its slow as a turtle at my house!

Is there a mobile data issue in Brisbane @VodafoneAU

I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.

@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

Hey @VodafoneAU I can’t logon it says “sorry there seems to be a technical problem. Please try again”

Hi @VodafoneAU. Just a tech issues regarding SMS from 1 Vodafone customer to another. DM sent.

@VodafoneAU just checking if any work is going on in The Ponds NSW as last two or 3 days have very limited signals. Never had issues before.

@VodafoneAU After being a customer for over a decade dealing with your useless overseas call centers over yet another voda bill stuff up giving me a $1300 bill, restricted phones and many attempts trying to get help including passed to 6 depts hung up on twice bill paid & bye 🤬

@VodafoneAU Worst experience ever😌. Porting my number from other service provider has got me to speak with 5 teams and over an hour on call. Every gentlemen wants me to transfer to other but no one takes responsibility. #WorstCustomerService.

Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.

@VodafoneAU I’m overseas. I have activated my international roaming on my Vodafone Australia number. I’m not able to receive calls however outgoing is fine. I tried reaching customer care thrice all 3 agents put me on hold and disconnected my phone. please help

@VodafoneAU Reception is slow as buggery since 1pm today. Location is Stafford Qld. Reasons why?

@VodafoneAU "My Vodafone" down, any updates?

@VodafoneAU Vodafone is the worst and cheating company, I am very upset and took my money twice too.

@VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).