Vodafone Australia

Vodafone Australia Outage Report

Why is my Vodafone Australia service not working?

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Australia reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Australia Outage Chart 10/04/2025 14:45

At the moment, we haven't detected any problems at Vodafone Australia. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Australia compensate me for the outage?

The recent Vodafone Australia outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Vodafone Australia if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Vodafone Australia has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (42%)

    Phone (42%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Vodafone Australia outage reports came from the following cities: Victor Harbor, Perth, Adelaide, Sydney, Pakenham East, Melbourne and Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaVictor Harbor Phone
AustraliaPerth Internet
AustraliaAdelaide Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaPakenham East Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • JonBurndred jon burndred (@JonBurndred) reported

    @VodafoneAU Is the network down at all because my mum is having trouble

  • fictillius Evan (Mild) (@fictillius) reported

    @VodafoneAU what’s up with the Sydney airport train tunnel? No service at all in it on Monday and again today.

  • BoomerArchie ArchieBoomer (@BoomerArchie) reported

    @Twit2Prateek @VodafoneAU Same, really really slow and patchy what is happening

  • SElizaP 📚 🦜🌱🌺Susan 😷 (@SElizaP) reported

    @VodafoneAU Hubby wants to know do you have any kind of info on the correct settings on line he can look at? He has a pixel 6 & he's got the same issue. We both installed the update you sent us in the last couple of days.

  • funkyblue04 Scott Sims (@funkyblue04) reported

    @VodafoneAU New login method sucks. App refreshes too much forcing another login.

  • JonBurndred jon burndred (@JonBurndred) reported

    @VodafoneAU It's still not working

  • AKtech2021 AK (@AKtech2021) reported

    @VodafoneAU all 5G devices should get the 5G coverage equally , what a stupid decision by your management , and I wonder why vodafone is getting worse and a **** brand

  • chetanratnakar chetan (@chetanratnakar) reported

    @VodafoneAU internet has been down for almost a day now. What's happening? On-call over 30 mins and yet to speak with your rep.

  • Twit2Prateek Prateek Shukla (@Twit2Prateek) reported

    @VodafoneAU : what's wrong today? My home broadband, mobile connections all are down or patchy. What is happing in Indooroopilly Brisbane today?

  • rhubarbtoatu robati 🐨 (@rhubarbtoatu) reported

    it’s been almost a week without proper network coverage @VodafoneAU pls what is happeningggg

  • 1ronEyes IronEyes (@1ronEyes) reported

    @T8SydneyTrains @VodafoneAU why all of a sudden is there no mobile reception through the airport tunnel? Service cuts out just after departing Wolli Creek and doesn’t come back till we are nearly out of the tunnel

  • johan_energy Johan Karlsson ⚡ (@johan_energy) reported

    Also a similar issue with @VodafoneAU reception at Euroa charging location.. Yesterday I started the session fine, but patchy reception meant it took be 15 mins to get enough reception to later stop it. 😔

  • mohammad7175 Mohammad Makki (@mohammad7175) reported

    @VodafoneAU it’s out of your hands. It seems to be an NBN issue and the “nature of FTTN”!! It’s sooooooo annoying

  • Twit2Prateek Prateek Shukla (@Twit2Prateek) reported

    @VodafoneAU Hey Vodafone Team, the home broadband still is an issue. 3 days is a long time for poor service. The claim that I will still get a working connection is inaccurate. The speeds are pathetic. My work has suffered tremendously. Help!

  • Vkuttuva Vk (@Vkuttuva) reported

    @VodafoneAU - No service , no notification, no way to call. No wonder you are called #VodaFail #Melbourne3046

  • ppstuu Oppstuu (@ppstuu) reported

    @VodafoneAU nobody to answer questions on DM? What a rubbish service Vodafone.

  • Boxugah Boxuga (@Boxugah) reported

    I was just at Hillarys it was so weird when going back home one of the areas were having a power outage and even my phone reception was switching between 1 bar and sos only do phone towers on a backup work on lower power @Optus @Telstra @VodafoneAU

  • Paul_Petersen Paul Petersen (@Paul_Petersen) reported

    @vodafoneau Your NBN service is terrible! 3.5 hours on the phone, 2 separate times, both times we do extensive troubleshooting then schedule a time for NBN service and then immediately get a text saying our problem has been resolved. NO IT HAS NOT!

  • AKtech2021 AK (@AKtech2021) reported

    @VodafoneAU you should priorities a device on other device , I have the right to get the full coverage while using the latest iphone , who decided this stupid decision ?

  • strangesquid999 jack (@strangesquid999) reported

    @VodafoneAU am on a Kogan simcard, been having phone connection issues at Jacana 3047 for the past two days, reception at 1 to 2 bars, switches between 3G and 4G and download speed at <1mbps if it even works at all

  • Pragati22951582 Pragati Nehra (@Pragati22951582) reported

    @VodafoneGroup @VodafoneAU please revert ASAP internet is not working from yesterday!!!!!

  • Madash69 Mad Ash (@Madash69) reported

    @VodafoneAU Even a DRUG Dealer or a THIEVING Thug will make an attempt to response. WHY, the CEO of Vodafone are REFUSING to answer a SINGLE word about their THIEVING from Customers accounts for services NEVER been used by Customers?

  • KangarooWill 𝓦𝓲𝓵𝓵 🌲 (@KangarooWill) reported

    @DamienHashemi @Optus Same for @VodafoneAU. Phone works but text messages sent and received don’t work while away from phone or if it’s off. Tech said there’s no issue on their end which is false.

  • IamDenizK Deniz (@IamDenizK) reported

    @VodafoneAU this new log in feature sent by email is garbage. How long does one need to wait for an instant email. Now I have to wait to get into my own account. By the time the email comes, it has expired. Improve your service.

  • rtaylor_4 Russell Taylor 🏳️‍🌈 (@rtaylor_4) reported

    @VodafoneAU your app is becoming slower than the Telstra app used to be before I moved to you. It will no longer open on wifi and even on mobile data it’s slow.

  • Safder65022867 Safder (@Safder65022867) reported

    @VodafoneAU Sometimes I feel like I am in amazon jungle and this exclusive feeling is caused by #VodafoneAU network.

  • Twit2Prateek Prateek Shukla (@Twit2Prateek) reported

    Hey @VodafoneAU Team, the home broadband still is an issue. 3 days is a long time for poor service. The claim that I will still get a working connection is seriously inaccurate. The speeds are pathetic. My work has suffered tremendously. Help!

  • Leannes89 Leanne Kaye (@Leannes89) reported

    Hey @VodafoneAU ever since I upgraded to the iPhone13 and 5G my service drops out upwards of a dozen times a day and now the last few days internet is so slow it has to buffer a 15 second Instagram video. Not impressed.

  • Bobbymahers Mark McWilliams (@Bobbymahers) reported

    @VodafoneAU nearly 2 weeks without proper coverage, don't want to chat, just fix

  • Kaetrin67 Kaetrin (@Kaetrin67) reported

    @VodafoneAU I made a complaint on Sunday and have been waiting since then for someone to call me about it. When should I expect a call??