Vodafone Australia

Vodafone Australia Outage Map

The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Australia users affected:

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 183
Melbourne, VIC 119
Brisbane, QLD 106
Adelaide, SA 49
Perth, WA 44
Canberra, ACT 18
Geelong, VIC 3
Townsville, QLD 2
Mandurah, WA 2
Darwin, NT 2
Gold Coast, QLD 2
Sunshine Coast, QLD 2
Ballarat, VIC 2
Strathfield, NSW 1
Gatton, QLD 1
Rockingham, WA 1
Newcastle, NSW 1
Murray Bridge, SA 1
Wollongong, NSW 1
Karda Mordo, WA 1
Hamilton Island, QLD 1
Bendigo, VIC 1
Tegerin, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • DaRandySummoner RUCK FANDY (@DaRandySummoner) reported

    @VodafoneAU my data ain't working even though I've only used 27% !!!!!!!!!!!!!! I've had no data for a week so like get ur employees to fix this asap

  • icedlottie lottie⁷ 🌩️💜 (@icedlottie) reported

    @VodafoneAU Hey, do you guys know if the nbn in Greater Brisbane has gone down? I'm only getting connection to the mobile network at the moment and it's pretty weak.

  • NancyGeorges Nancy Georges (@NancyGeorges) reported

    @OzzieAli Yep think I’ve just got to got back to them. @VodafoneAU are better at customer service but no point of you can’t use the phone?!

  • TheAussieGaffer The Aussie Gaffer 🇦🇺 (@TheAussieGaffer) reported

    Absolutely sick and tired of @VodafoneAU. Been trying to trade in my old device since late Jan and every time I call I get a different answer and no help whatsoever. #SamsungGalaxyS21 #PoorPoorPoor

  • Newmanc89 Chris (@Newmanc89) reported

    @VodafoneAU why is everything so hard with your company. The service industry in Australia is pretty poor but you guys go the extra mile to make things hard work

  • PRDUNCS DUNCHAD (@PRDUNCS) reported

    I've had my fair share of issues with @VodafoneAU through the years but being talked into trading in a perfectly functional phone for a Samsung S21 ultra is definitely beyond annoying, this phone sucks on soo many levels

  • realbd_joe darth bd joe (@realbd_joe) reported

    @VodafoneAU i've been in aus a good 9 days and already i'm in shock at the way you treat prospective customers. omg youre actually suggesting you need to do a credit check on a prepaid rolling month by month sim deal ? i think you can get fcked.

  • anitaingx Anita Ing (@anitaingx) reported

    @VodafoneAU No thanks! Your resolution team has concluded that we will be liable for something my mum agreed to which is ridiculous as English is her second language. Will look at switching away after 10 years of loyal service! @VodafoneAU

  • ThomasWoodhead1 ㄊhomas (@ThomasWoodhead1) reported

    @VodafoneAU why’re you so bad

  • theespressoguy BW (@theespressoguy) reported

    Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus

  • poke__egg David Wheeler (@poke__egg) reported

    @VodafoneAU Hi team, got a query about an order. The Vodafone Track/Trace page says it's still "On It's Way" while Startrack page says it was delivered to the store at 12:30pm today. In-store rep says it hasn't arrived, despite email from Startrack saying it was. Can you help?

  • ozind59 Ozind59 (@ozind59) reported

    @VodafoneAU your reception is getting worse in Sans Souci Area to the point it says no service and also inside #RockdalePlaza no service in Woolworths store

  • RobSmithThe2nd Rob Smith (@RobSmithThe2nd) reported

    @VodafoneAU I just had an awful experience ringing @VodafoneAU to change plans. I was triaged by an operator overseas for 15 min before getting transferred to an Australian operator, got cut off. Triaged again before getting transferred on hold for 30min. I hung up. Disgraceful service.

  • anitaingx Anita Ing (@anitaingx) reported

    AFTER SEEKING HOW MUCH WE HAVE TO PAY NONE OF THE CUSTOMER SERVICE TEAM CAN EVEN HELP @VodafoneAU

  • notMattyMac Matty Mac 🎮 (@notMattyMac) reported

    @VodafoneAU is there any known service issues today? My 4G is running like 3G+ not sure if it's the phone or the service.

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