Vodafone Australia Outage Map
The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vodafone Australia users affected:
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 6 |
| Perth, WA | 5 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 3 |
| Klemzig, SA | 1 |
| Gold Coast, QLD | 1 |
| Barfold, VIC | 1 |
| Darwin, NT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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William
(@wrhollingsworth) reported
@RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.
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inspired by
(@D27199727C) reported
@VodafoneAU look i gave it some time and it’s just getting worse, my other phone has 4G and it’s a lot faster than my 5G i’m switching i’m sorry but the service makes me feel like i’m back on 3G in 2010
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Sam Potts
(@sam_potts) reported
@VodafoneAU I don't think there's anything specific to me that would necessitate that. The login process is a terrible experience, particularly on mobile, and needs reworking (or just reverting to how it was before!). Please give that feedback to the team that needs to hear it.
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William
(@wrhollingsworth) reported
@RecliningPanda @Optus @VodafoneAU This might be a good reason to dump Optus NBN (which drops out several times a day anyway and they refuse to do anything about it) and switch to a Vodafone 5G solution.
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George
(@itsmitrybitch) reported
@VodafoneAU Why does your app never work?
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Reclining Panda
(@RecliningPanda) reported
@wrhollingsworth @Optus @VodafoneAU Yea it’s becoming real tempting. The drop outs arnt a problem since we got a nbn tech out and they discovered a splitter with one side not connected to anything and was shittly done. Maybe get a non optus cabler to check things out. Ironically I used to have a cabling license.
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John Luhr
(@HalfGuardPrince) reported
@VodafoneAU You say that in public but once you get me into a private phone call or chat your support team insists the only way to increase my data is to sign up to a 36 month contract with a device I don’t want.
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योगी
(@P_Yogi_) reported
@VodafoneGroup @VodafoneAU you have really pathetic customer care service. After ordering an IPhone , still struggling with your customer care for last 2 months. Definitely not recommend Vodafone to anyone in OZ
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rossy
(@anneticipations) reported
Cherry on top, get this. I’ve tried cancelling an order about 5x for the past week. Been told everytime it has been cancelled. Guesd what. STILL NOT CANCELLED. @VodafoneAU you guys are failing me so bad rn.
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Leela st albon
(@albon_st) reported
@VodafoneAU I told you what was happening. No Internet after 4pm yesterday. Rang 1555 and was told there was a technical issue in the area of Coburg Melbourne. Pls confirm
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Sam Potts
(@sam_potts) reported
@VodafoneAU Please go back to a simple username and password login and allow it to "remember me". This new login via SMS is a pain and seems to kick me out after a few minutes. It's horrible UX, please give that feedback to whoever needs to hear it.
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Danielle
(@22DanielleM) reported
@VodafoneAU hey team, pretty sure there is a 4g outage in Collie 6225. Had 4g this morning, currently on 3g VodafoneAU R. Please don’t tell me that’s because I’m regional. We get 4g here normally. Any chance your system has a listed outage?
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Starlnat
(@starling_nathan) reported
@VodafoneAU you're coverage is beyond a joke. I'm 8 km from Adelaide and can't stream audio for my kids to get to bed. Customer time if death 28/1/22.
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Burak
(@crblburak) reported
@VodafoneAU Not only my, i ve got some friend who got same issue which when they get in the area no connection but now i m a bit far away, as soon as i m back there, i ll update you. Thanks for receiving my call.
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Burak
(@crblburak) reported
@VodafoneAU this is the worst experience i have ever had with any cellular provider. No ****** internet connection in every day!!!
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