Vodafone Australia

Vodafone Australia Outage Map

The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Australia users affected:


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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 234
Melbourne, VIC 158
Perth, WA 115
Adelaide, SA 89
Brisbane, QLD 85
Canberra, ACT 7
Gold Coast, QLD 3
Hamilton Island, QLD 2
Cairns, QLD 2
Townsville, QLD 2
Wollongong, NSW 1
Port Macquarie, NSW 1
Central Coast, NSW 1
Eden, NSW 1
Geelong, VIC 1
Gladstone, QLD 1
Mount Isa, QLD 1
East Devonport, TAS 1
Hobart, TAS 1
Plainland, QLD 1
Scone, NSW 1
Cabarita Beach, NSW 1
Yarrawonga, VIC 1
Muswellbrook, NSW 1
Bega, NSW 1
Launceston, TAS 1
Bundaberg, QLD 1
Coonamble, NSW 1
Cessnock, NSW 1
Orange, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • mattleach888 Matt Leach (@mattleach888) reported

    @VodafoneAU Are services down currently in the 2250 NSW postcode. Service is showing Emergency only. #Vodafonedown

  • chrisbasa Christina (@chrisbasa) reported

    @deano_peano @VodafoneAU Same.... the solution was to switch off the Network mode from 5G/4G/3G/2G and just run as 4G/3G/2G, i haven't had any issues... supposedly there's an update coming to fix the 5G issue...

  • ben59566687 ben (@ben59566687) reported

    @Roger97772288 @VodafoneAU Yes... many thanks for letting us know. I imagine we'll all be receiving less charges this month, especially because it's been a bad month already for service.

  • prathish12 Prathish (@prathish12) reported

    @charlietech @VodafoneAU @VodafoneAU network is worsening da#y by day.. calls dropped off, no 4G

  • K3V1NS1 K3V1NS (@K3V1NS1) reported

    @VodafoneAU Hi I’m in melb, but I can’t call nor use my 4g. Is there still an outage around?

  • JayMo31415 James M (@JayMo31415) reported

    Hey @VodafoneAU you have messed up my service so I am paying for expensive data I cannot use and the new expensive device you sold me cannot use the data I am paying for. After battling your text line to get to a person, they ghosted me after 10 minutes. NOT WHAT YOU PROMISED.

  • iamharj ♛IΛMHΛRJ♛ (@iamharj) reported

    @VodafoneAU guys the new update for Samsung 5G phones, TERRIBLE. Drop outs, people calling me over WhatsApp and messenger saying my phone is uncontactable. I switched back to 4G, no problems so far. Don't release a product if it's not going to work. Location: 3006, 3000 (VIC)

  • KylieH35 Kylie Henderson (@KylieH35) reported

    @VodafoneAU what is going on with service on the 2292 postcode area. We have nothing and it’s pretty annoying

  • Dezzles Dezzles (@Dezzles) reported

    I'm not with Vodafone anymore, and the response of "you don't have to take the offer if you don't want" from their web support makes me feel like scammers have a foothold inside @VodafoneAU

  • thonarvalhalla Thonar Valhalla (@thonarvalhalla) reported

    @VodafoneAU why is phone/data constantly coming back up and down? Not just 1 area - 2154, 2126, 2156 etc whole hills distric6 area when I've been driving today (since 12pm). Completely ridiculous and you're saying that there are currently no issues with service in Australia?

  • deputydman Dan (@deputydman) reported

    @VodafoneAU can I cancel a mobile broadband month-to-month in the app or only by phone/in person?

  • charlietech Charlie (@charlietech) reported

    @VodafoneAU omg this app is so bad. Right in the middle of chatting to a real person, after 'Timmy' was not able to help and it crashes. Its happened twice now. I am now onto 1555 & talking to a human is ofcourse is lovely & helpful.

  • PeterDT82 Peter T (@PeterDT82) reported

    Hey @VodafoneAU ! Any updates when you are going to have a proper fix for your stupid app? First contacted you almost 4 months ago and you STILL haven't fixed it. All you ever say is you're 'working on it'. Give is all an update! Bit sad how long its taking your tech team to fix!

  • thatdesigner that designer (@thatdesigner) reported

    No service at all in Terigal. SOS only on 4 #vodafone phones down in the office #Vodafonedown @VodafoneAU

  • dailyju5tin JJW (@dailyju5tin) reported

    @VodafoneAU Hi guys was your network down today as I was In SOS for a good hour, even after turning phone off and restarting? #nothappy

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