Vodafone Australia

Vodafone Australia Outage Map

The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Australia users affected:

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 19
Melbourne, VIC 13
Brisbane, QLD 10
Perth, WA 7
Adelaide, SA 5
Canberra, ACT 2
Townsville, QLD 2
Mandurah, WA 2
Kiama, NSW 1
Strathfield, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • Geoffie_P Geoffrey Connolly (@Geoffie_P) reported

    @VodafoneAU 1300 650 410 option 3 to activate a new service and port a phone number across, correct? The IVR is saying the department is closed so I pressed option 2 for new business and have now spoken to 3 consultants and no one can get me through to the ‘Technical team’. 😵

  • SamHassanAU Sam Hassan (@SamHassanAU) reported

    @VodafoneAU Thanks for your reply, I have raised this issue with your team several times and they said that there's nothing they can do. I will send you a DM anyway

  • mwltash 💭Mitch Lawton💬 (@mwltash) reported

    And now we have just gone full circle, the 3rd @VodafoneAU did not update the IMEI details properly after we changed the modem over and gave them the details. And we still have the initial issue.

  • mwltash 💭Mitch Lawton💬 (@mwltash) reported

    @VodafoneAU 8 days no internet, 5 calls to technicians with no resolution. Two bookings with @NBN_Australia technician the first one cancelled with no notification from Vodafone. Each Vodafone technician has ended the call within 30 minutes.

  • yamku202 Bijay Jung Karki (@yamku202) reported

    @VodafoneAU First deliver my 12 pro. How can you change the delivery dates? 3 months to delivery a phone. I want to cancel the order, I cant wait 3 month to get a phone. Worst Cx service.

  • DINESHDINOO Dinesh Arora (@DINESHDINOO) reported

    Such a poor service! Have spoken to 4 different customer rep. but none resolved my issue & got me disconnected @VodafoneAU

  • SecretTrashlyn Ash shields goth 🦈s & 🐈s (@SecretTrashlyn) reported

    its ridiculous that I have to disconnect wifi & reload a webpage to make @VodafoneAU switch me from the 4g tower I dont have LoS or reception for to the 3g tower I have 5 bars for to make calls. Dedicating 3g for internet usage is a **** idea if not expanding number of towers.

  • mrsberndtsson Hayley Berndtsson 🌴 (@mrsberndtsson) reported

    @VodafoneAU wow that was bad “customer service” this morning - I suggest you DM me immediately as I will take my business elsewhere if this is not addressed #rude

  • ChrisJCaine Chris J. Caine (@ChrisJCaine) reported

    @VodafoneAU is NBN down?

  • Dan_the_Oldman Dan the Oldman (@Dan_the_Oldman) reported

    @VodafoneAU I am trying to talk to a person in North Sydney on your network and on connecting can talk for 0-10 seconds before it dies. Tried second person on VF in the same area and same problem Called Landline without issues so problem is at North Sydney Milsons Point.

  • virgiliofavero Virgilio Favero Neto (@virgiliofavero) reported

    @VodafoneAU Unless you can confirm that if my request is reasonable, there exist a possibility that I could get a pocket wifi free of cost for me to use as the 4G backup when needed, I won’t be wasting both, my time and your customer service team’s time. /1

  • agrov8 MONTY (@agrov8) reported

    @vodafoneNZ @rox_taf @VodafoneAU Maybe your company does. But not the consumer. I thought NZ's 87% urbanised pop would help put an end to the myth that we are a spread out country. We pay exorbitant prices for third rate plans and deals. We have few telcos in this country and not enough competition. A win for Vf

  • MaskettaMoli Moli (@MaskettaMoli) reported

    @VodafoneAU Have been unable to accept or make calls 90% of the time from my home location for the past week. Is something wrong with the network?

  • KARABEL75631377 ABDULLAH ASANOVSKI 🌐 (@KARABEL75631377) reported

    @VodafoneAU My WIFI at home has problems. This is the 3rd time in less than 6 months. The NBN technician was supposed to come last Thursday, didn't show up. Will be here this Thursday. If you people keep stuffing up,I will switch to @TelstraAU Telstra Australia.

  • Knight10Tim Tim Knight (@Knight10Tim) reported

    @VodafoneAU how is Vodafone still down.. another day, no service

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