Vodafone Australia Outage Map
The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vodafone Australia users affected:
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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 8 |
| Sydney, NSW | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 3 |
| Perth, WA | 2 |
| Barfold, VIC | 1 |
| Darwin, NT | 1 |
| Central Coast, NSW | 1 |
| Kurrara, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Breezy
(@themav77) reported
Lol @Telstra promoting 5G at the @AFL #MCG and you can barely get one bar of reception. My friend on @VodafoneAU has full service. You could not make this up lol #fuckntelstra #telstra
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Wendy Hanna
(@wendynhanna) reported
@allygarrett @VodafoneAU Staggered they won’t do anything to help 😔
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Agree Button Label
(@drunkenmadman) reported
from
Melbourne, State of Victoria
@swearyanthony @VodafoneAU @NSWSES Pretty sure I had a cert error using Vodafone via tethering on Thursday or Friday. In Melbs, naturally. Not an issue now but could suggest they’re rolling out certs around the country?
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Natalie Kaa
(@natskilala) reported
@VodafoneAU I have tried everything. Calls. Chats. Email. Fb messenger. Now tweeting. Failure to set up my NBN and now you cut off my back up service for a week! I can’t run my business off a phone hot spot. Very polite. No action. #frustrated.
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Anthony B,
(@swearyanthony) reported
Aside from the immediate issue of @VodafoneAU blocking folks from being able to click through on @NSWSES alerts, it's absolutely unacceptable that their help desk are unable to escalate serious life threatening issues.
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C-_-Peanut
(@CaptPeanut_) reported
@VodafoneAU well after 10 years as a customer and referring anyone who asked I'm completely done. Can you or your store staff explain why I need new ID when other phone stores say my current is fine also how can I apply for a home loan with said ID but for a phone plan I cant??
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hohum
(@hohum3001) reported
@VodafoneAU yeah - as I thought. Seems pretty dumb & inflexible to me to say "hey, we can't supply modems & we just don't care if you can get your hands an old one or not - we won't help you." The downside to no competition, I guess. Thanks for the link; I didn't know.
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Joanne Motta
(@canausjo) reported
Dear @vodafoneAU loyal customer for 12yrs. Try & upgrade ph/swap esim on advice of yr staff. Lose ph#! 6 days in, no call back, 4 calls later noone can help. Super frustrating having no ph. #customerfail #letdown
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Mr B
(@dbrosy) reported
@VodafoneAU My partner is trying to run her business while stuck in New Zealand. Using an esim and got a new iphone. Spent 3 days on phone to @vodafoneAU support and they cannot help. Seriously don't offer a service if you can't support it!! We have no working phone line
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Dimi
(@DimitraMano) reported
Hey @VodafoneAU . I’ve had a full day of no service while working in Glenelg. Do I get an extra day of coverage to make up for it ??
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Joanne Motta
(@canausjo) reported
@VodafoneAU you really are providing a crap service. Don’t ask for a DM if no one is going to follow it up!
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hohum
(@hohum3001) reported
@VodafoneAU I have recommended a friend to Vodafone & am trying to work out if I want to come too, fyi. & for the record, & off the record, my encumbernt is awesome too, it's just that at the moment their support is horrific.
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Tom Ragen
(@TomRagen) reported
@VodafoneAU No thanks. Over the past month I’ve made and received over 25 phone calls to and from Vodafone. I’ve issued my complaint with you and changed my services to other providers. But anyone who wants to listen should know how awful your customer service and products are.
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Dan Andrews' robotic exoskeleton
(@elronxenu) reported
@swearyanthony @VodafoneAU I hate that dumbing down of service functions.
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🛡️💧Princess Gemma
(@Gemmasparkle) reported
@rbozinovski @allygarrett @VodafoneAU 100% agree Robert. I remember my phone company didn't do much. I went to TIO. That was in 2013 so not sure if they still handle unwelcome calls, hope so! If its 3 -10 calls in a 24 hour period that's classed as "qualified unwelcome calls". Wake up Vodafone & HELP your customer!🧐
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