Vodafone Australia

Vodafone Australia Outage Map

The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Australia users affected:

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Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 9
Perth, WA 9
Sydney, NSW 7
Brisbane, QLD 4
Adelaide, SA 2
Hobart, TAS 1
Kyneton, VIC 1
Canberra, ACT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • ajobbins Adam Jobbins (@ajobbins) reported

    @VodafoneAU are there currently issues logging into accounts? Was working fine yesterday but today I can't log into either the app or via the website - just gives a "Something didn't go as planned" error

  • Superlative71 Blair McQuade (@Superlative71) reported

    @NBN_Australia @Foxtel @VodafoneAU is there an outage affecting the Ryde area?

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @VodafoneAU what a useless customer service you have. I have been with you for over 10 years and this is the customer service I'm getting. One word for you PATHETIC.

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @VodafoneAU would that bring back my time wasted or the **** I had to go through.

  • RobinAtwal7 Robin Atwal (@RobinAtwal7) reported

    @VodafoneAU really needs to work on their app. Can't even open the damn thing.

  • wildnez Rahul (@wildnez) reported

    @VodafoneAU your login system is a joke. How is one to login when overseas and your sms links don't arrive even after waiting for 2 hours? I have never come across a lousier software design flow.

  • firipcornea Filip Cornea (@firipcornea) reported

    @VodafoneAU is something wrong with your service in Sydney today? Can’t get online to save myself…

  • JakeSmethurst3 Ⓙⓐⓚⓔ (@JakeSmethurst3) reported

    The customer experience at @VodafoneAU is equally as bad as @Optus. Need our roaming activated urgently yet there is no way to contact them except via the app (which needs an SMS to login). How stupid is that! And they won't reply via DM. 😩

  • jaxonmcmc Jaxon Mc (@jaxonmcmc) reported

    @VodafoneAU Where is your support ? To follow up now this is the 6th time in 3 weeks I have to contact you to progress my concern after lodging a formal complaint. @VodafoneAU @VodafoneGroup not good enough.

  • Gerry Gerry (@Gerry) reported

    @colonelmattyman @VodafoneAU Wow, that's stupid... but not at all surprising. I wonder how many thousands of people will experience this before they fix the issue.

  • ShadyAJ2 Shady AJ (@ShadyAJ2) reported

    Yo @VodafoneAU, you have a problem. You’re tryna charge me for a phone that I traded in so I could upgrade. After repeated phone calls to customer service, along with attendances to the store I handed the phone to you still are tryna charge me for it.

  • zenitheasyloan Zenith Easy Loan (@zenitheasyloan) reported

    @davidsivaraj @VodafoneAU I almost gave up when i got no help from support team luckily someone here recommend me to @syptech01 he got my account fixed for me all thanks to him. Kindly reach out to him now and get yours recover.

  • BFPhotos Barrie Fitzgerald (@BFPhotos) reported

    @VodafoneAU Your network came back online and we were able to reach people again. I didn't know if you were doing network maintenance or if the network was damaged but a colleague lost his access and the contractors we were trying to reach were all off air too

  • Hishaamt Hishaam (@Hishaamt) reported

    @VodafoneAU 100%. I have no issue with the process, but the service and execution of the process is lacking. Atleast let the customer know to bring it in. I would also be ofdering to deliver it in this instance #upgradeyourservice

  • JakeSmethurst3 Ⓙⓐⓚⓔ (@JakeSmethurst3) reported

    @VodafoneAU Yeh, an hour later, when the matter is urgent. And you can't even help me. Porting out of Vodafone will be the first thing we do upon getting back to Aus.

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