Vodafone Australia Outage Map
The map below depicts the most recent cities in Australia where Vodafone Australia users have reported problems and outages. If you are experiencing problems with Vodafone Australia, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Vodafone Australia users affected:
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E-mail
Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 22 |
| Adelaide, SA | 20 |
| Brisbane, QLD | 13 |
| Perth, WA | 12 |
| Melbourne, VIC | 8 |
| Canberra, ACT | 5 |
| Lismore, NSW | 1 |
| Murray Bridge, SA | 1 |
| Robertson, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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stu
(@fourlarks3d) reported
Hey @VodafoneAU absolute bollocks service both mobile and nbn currently... Remind me why we pay you again..? FFS 🤬
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StyleyedGenXSDisdnxXHedz
(@Surfnet_Stuff) reported
@iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.
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sandro tarazi
(@SandroTarazi) reported
@VodafoneAU Very disappointed with Vodafone! I’ve had a serious issue with them went to the store, called customer service many times, and still no one could fix the problem. Terrible service and unhelpful staff. I just wish someone honest and professional could fix things. #VodafoneFail
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sandro tarazi
(@SandroTarazi) reported
@VodafoneAU Thanks for your reply. But honestly, I’ve been hearing the same message since 4th of June, and no one has contacted me to fix the issue. I'm really sorry, but at this point, I can’t trust Vodafone or the Vodafone team anymore. Too many promises, no action.
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Samantha Ioannidis
(@sioannidis20) reported
@VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU
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Samantha Ioannidis
(@sioannidis20) reported
@VodafoneGroup what's the issue in Adelaide SA? NO NETWORK FOR OVER 7 HOURS AND AS USUAL NO COMMS TO YOUR CUSTOMERS OWNING YOU HAVE SERIOUS PROBLEMS! This is all I see 🚫🚫🚫🚫🚫🚫 #VodafoneAU
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Samantha Ioannidis
(@sioannidis20) reported
Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA
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Samantha Ioannidis
(@sioannidis20) reported
Wtf @VodafoneAU this is all I've seen for fkn 7 hours 🚫! Why don't we have a fkn network? Own your **** and tell your customers why they can't communicate with the outside world! This is absolute bullshit #VodafoneAU #AdelaideSA
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Kubilay Kocak
(@koobs) reported
Ugh, @VodafoneAU’s computerised IVR voice is absolutely HORRIBLE.
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rick
(@DuhraR) reported
@VodafoneAU why am I having to call for the third time to speak to the third person in regards to the international minutes that I was promised - each time I have called I have been told the problem is sorted and then I get another message saying more charges have been added.
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Jason Penglase
(@penglase) reported
@VodafoneAU Hi. Thanks for reply. Account 955368460 I realise I have an overdue amount. I’m trying to work out a solution to pay of bill but have my device available for use I’ve just taken a second job to stay on top of living costs and need internet connection for this role.
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Brent Johnson
(@BrentJo56408314) reported
@VodafoneAU Vodafone customer policy is to threaten customers to pay a week early or be fined. This is fraud but Vodafone doesn't care because they have government support to committ fraud
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Jason Penglase
(@penglase) reported
@VodafoneAU worst customer experience. Trying to get phone unblocked for work use. Bill is overdue due to rising living costs. No empathy or help from customer service team. Just sorry can’t help you because you recently asked for an extension. Cant wait to close account.
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Brent Johnson
(@BrentJo56408314) reported
@VodafoneAU called service to get address 4 legal action they wouldn't comply just get sheriff to serve you dumb *****
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Brent Johnson
(@BrentJo56408314) reported
@VodafoneAU Vodafone likes sending threatening messages to its long term customers demanding payment a week early or they will be fined.Its their new customer policy threaten their loyal customers of 20 years
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