Vodafone Australia Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000 and 2099.
Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone Australia users through our website.
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Internet (43%)
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Phone (41%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Vodafone Australia outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Australia Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Nauroze Anees (@ForLovenFreedom) reported from Sydney, State of New South Wales
@VodafoneAU Dear @VodafoneAU, what would be actually helpful is if you ask ur engineers working on this to Restore the Service in Villawood area as a Matter of Urgency Surely as a Global Teleco company u ought to know the ramifications on customers of u just switching off service for 5 Days
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Talha (@tal_hahaha) reported from Sydney, State of New South Wales
@VodafoneAU has the worst 5G ever!
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@VodafoneAU Is there data issues with Vodafone right now? #vodafoneau #issues #notHappy
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peter (@Oneworld_Pom) reported from Sydney, State of New South Wales
@VodafoneAU still waiting for a package due on 8APR20; MY suggestions of customer recovery ignored...extra data for my phone or pick up item at local store. @Toll_Group unable to follow instructions to drop item at alt delivery point @nswfairtrading
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candy (@sweetcandie43) reported from Sydney, State of New South Wales
@sunriseon7 As you can see no #extradata was given to me as stated in text #Vodafone #Vodafoneau a bit #disappointing #Isolation is bad enough when you get #extradata then don't get it, #disappointed #telcos should no better I'm #chasing #Vodafone when they #offered not the #business way
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Sam Potts (@Sam_Potts) reported from Sydney, State of New South Wales
I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.
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OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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peter (@Oneworld_Pom) reported from Sydney, State of New South Wales
@VodafoneAU You really need to change your delivery service from @Toll_Group. Poor communication & service. @auspost @AusPostBiz Always very happy with your service apart from offshored contact centre.
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Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales
My husband calls @VodafoneAU. “Thank you for being such a loyal customer. Can we suggest this new plan which will save you money? Also, in return for staying with us, let’s increase that discount from $10 to $12/month. Have a great day!”
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Ben Greenwood (@_bengreenwood_) reported from Sydney, State of New South Wales
Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail
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Nauroze Anees (@ForLovenFreedom) reported from Sydney, State of New South Wales
@VodafoneAU Dear @VodafoneAU, my Mobile is the only way of contact & ur telling me that I won't have any Service till the 25th, there is nothing "good" about this news! Even the 3g is not working so I'm effectively left with no way of contacting my family U need to Restore the Service ASAP
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Marty K (@_marty_k) reported from Sydney, State of New South Wales
@VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).
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Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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🦠 Evan (@fictillius) reported from Sydney, State of New South Wales
Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.
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yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales
@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.
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Farooq Mulla (@fmulla_comms) reported from Sydney, State of New South Wales
At last, connected. Only took @VodafoneAU @NBN_Australia nearly 4 weeks and constant chasing. It shouldn’t have been this challenging & time consuming - clearly something not right, won’t hold my breath for apology or compensation. I’ll treat myself to some @GreysABC #andbreathe
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Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales
@VodafoneAU you need new customer service staff! Received a new device yesterday - 5g doesn’t work. I’ve asked if it’s because I need to do a sim swap or it needs to be activated on my acc but I’m getting a different answer every time. Annoying!
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Alpa (@AlpaB_) reported from Sydney, State of New South Wales
Is there a wifi outage in Bondi @VodafoneAU - it keeps dropping in and out. What’s going on?
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peter (@Oneworld_Pom) reported from Sydney, State of New South Wales
@Toll_Group Worst customer service & hardly any IT systems working. Now my delivery from @VodafoneAU has gone missing.
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Samantha Skinner (@samskin) reported from Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
Vodafone Australia Issues Reports
Latest outage, problems and issue reports in social media:
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Nikeeta McHutchison (@NMchutchison) reported
@VodafoneAU Not only that but I’ve been a loyal customer with you guys for 18 years, never went to the competition (who mind you at this rate are looking like a better option). I’d rather pay more with the strong competition than be constantly pulling my hair out.
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Tailtap (@ChrisBa85215576) reported
@VodafoneAU It's down again in Mosman, c'mon Vodaphone, get it together!!! 😤😤
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Mark (@TKSp3cialiSt) reported
@VodafoneAU This is not my first rodeo, I have restarted my router repeatedly, the issue is NOT resolved, more than 24 hours and counting
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Harnsle Joo (@Harnsle) reported
@jo1foster @NBarton @VodafoneAU Completely agree. Or even if you have WiFi, but others in your family who rely on you don't use any of the apps and only know how to physically call, it's a problem. Fingers crossed it doesn't happen again
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Kelly (@Kelz_82) reported
@VodafoneAU What about those who already pay for their data services every month?? Data wasn't the only issue. We had no service at all.
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Paul (@bluesfor) reported from Sydney, State of New South Wales
@VodafoneAU The service here in Peakhurst 2210 is worse than last night! And I know they're supposedly doing upgrades, but I just had a phone call cut out!
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The Goodies (@nrlceostathunt) reported
@antonposa @VodafoneAU I wouldn’t expect a quick response I think there having issues with their connection to the internet.
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Sreedeep Ramesh (@Sreedeep_R) reported
@VodafoneAU Just got 10 dollars credit after calling customer care today.
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CJB (Wear a Mask 😷 & Get a Covid Jab) (@JB001001) reported
@VodafoneAU I don’t want free data, don’t use all my data anyway. I want an explanation as to what happened, why the 8+hours outage occurred, and what the fix was. #vodafoneoutage #pleaseexplain
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Michael Cogan (Curzon) (@Curzon79) reported
So I went into an @VodafoneAU store today to seek assistance in accessing their “my Vodafone service” which I haven’t been able to access for a while now and was told they can’t help me. What’s the point of having a store to assist customers if you aren’t going to help #vodafail