Vodafone Australia

Vodafone Australia Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000 and 2127.

Vodafone Australia offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Vodafone Australia reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Australia Outage Chart in Sydney, State of New South Wales 03/29/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone Australia users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Vodafone Australia outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Australia Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • _bengreenwood_ Ben Greenwood (@_bengreenwood_) reported from Sydney, State of New South Wales

    Probably one of the worst customer experiences ever! Would definitely caution anyone placing orders online with @VodafoneAU. Next to impossible to get a straight answer from anyone and such a LONG protracted process. #neveragain #vodafail

  • Sam_Potts Sam Potts (@Sam_Potts) reported from Sydney, State of New South Wales

    I should have just ordered the iPhone 12 Pro outright. @VodafoneAU stuffed up, strangely wanting a copy of my passport (after 12 years and several phones from them) which I sent and they did nothing with. Now I have a 3 week wait instead. First world problem but annoying.

  • TrentRosen Trent Rosen (@TrentRosen) reported from Sydney, State of New South Wales

    Well done @VodafoneAU for being on the front foot. As a long term customer, receiving an extra 5GB data until end of April is appreciated to keep connected

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • Oneworld_Pom peter (@Oneworld_Pom) reported from Sydney, State of New South Wales

    @VodafoneAU You really need to change your delivery service from @Toll_Group. Poor communication & service. @auspost @AusPostBiz Always very happy with your service apart from offshored contact centre.

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @VodafoneAU Yeah I know I can go on the mobile network & it will go thru, but I shouldn’t have to do that. The app shouldn’t force a re-sign in after every update (and this has been the case for some time).

  • Oneworld_Pom peter (@Oneworld_Pom) reported from Sydney, State of New South Wales

    @Toll_Group Worst customer service & hardly any IT systems working. Now my delivery from @VodafoneAU has gone missing.

  • y7john John Edwards (@y7john) reported from Sydney, State of New South Wales

    @VodafoneAU Hi, thanks for replying. I have called twice. I am told this won’t be resolved until at least Jan 24. I can’t work from home and my phone is now $40 over my monthly data limit because I have nothing working at home. Very frustrated with the service. The 4G back up is not working.

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU you need new customer service staff! Received a new device yesterday - 5g doesn’t work. I’ve asked if it’s because I need to do a sim swap or it needs to be activated on my acc but I’m getting a different answer every time. Annoying!

  • ForLovenFreedom Nauroze Anees (@ForLovenFreedom) reported from Sydney, State of New South Wales

    @VodafoneAU Dear @VodafoneAU, my Mobile is the only way of contact & ur telling me that I won't have any Service till the 25th, there is nothing "good" about this news! Even the 3g is not working so I'm effectively left with no way of contacting my family U need to Restore the Service ASAP

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    @NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • ForLovenFreedom Nauroze Anees (@ForLovenFreedom) reported from Sydney, State of New South Wales

    @VodafoneAU Dear @VodafoneAU, what would be actually helpful is if you ask ur engineers working on this to Restore the Service in Villawood area as a Matter of Urgency Surely as a Global Teleco company u ought to know the ramifications on customers of u just switching off service for 5 Days

  • EFTM EFTM : 💻 + 🚘 + 🍷 (@EFTM) reported from Sydney, State of New South Wales

    Updated with customer support plans from @VodafoneAU

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Changed my @VodafoneAU plan on Twitter via DM and just how good is their customer service now? Especially with all the stuffing about I’ve had to do with the big T lately on the work account.

  • Oneworld_Pom peter (@Oneworld_Pom) reported from Sydney, State of New South Wales

    @VodafoneAU still waiting for a package due on 8APR20; MY suggestions of customer recovery ignored...extra data for my phone or pick up item at local store. @Toll_Group unable to follow instructions to drop item at alt delivery point @nswfairtrading

  • sweetcandie43 candy (@sweetcandie43) reported from Sydney, State of New South Wales

    @sunriseon7 As you can see no #extradata was given to me as stated in text #Vodafone #Vodafoneau a bit #disappointing #Isolation is bad enough when you get #extradata then don't get it, #disappointed #telcos should no better I'm #chasing #Vodafone when they #offered not the #business way

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @TrentRosen @VodafoneAU That's if you can get a signal, been waiting for over a year to get one, having to move house

  • tal_hahaha Talha (@tal_hahaha) reported from Sydney, State of New South Wales

    @VodafoneAU has the worst 5G ever!

  • y7john John Edwards (@y7john) reported from Sydney, State of New South Wales

    @VodafoneAU The outage has been noted as listing from the 15th to the 24th but the service disruption have been going on for much longer. I feel like I am $90 a month just to get charged $40 extra on my phone.

Vodafone Australia Issues Reports

Latest outage, problems and issue reports in social media:

  • Real_LukeTaylor Luke Taylor (@Real_LukeTaylor) reported

    @VodafoneAU Already explained this to your customer service team. The purpose of this #Tweet is to make it known to everyone else! What really surprises me is that your social media team never thought to let the rest of us know what is happening! It took me to have to call to get answer! 🙄

  • dystopian_DU dystopian down under (@dystopian_DU) reported

    @VodafoneAU @VodafoneAU I've been searching your website for a way to submit a contact form to ask a question to your support team. All I get is unhelpful articles. How can a customer get in touch with an actual person please?

  • rickysimonaston ricky aston (@rickysimonaston) reported

    @VodafoneAU is there an outrage in Brisbane?? Home nbn has been down most of the afternoon?

  • markjbhansen Mark (@markjbhansen) reported

    @VodafoneAU Thanks for the call at 5am waking up house! Pathetic service from #Vodafone

  • buxtonbunny buxtonBunny (@buxtonbunny) reported

    @VodafoneAU It's ok for me, I had the money - it was more an FYI. Do a quick look on social media at ING and the issues they are having. 1000s of people haven't received their pays

  • groundedshikam1 Ki Antes (@groundedshikam1) reported

    @VodafoneAU I was wondering, what is the proper procedure if you need to reschedule/delay a bill? Unfortunately, due to Christmas and other problems-I am unable to fix up this month's bill until the 3rd. Am a bit worried as idk what to do.

  • dystopian_DU dystopian down under (@dystopian_DU) reported

    @VodafoneAU @VodafoneAU I've been searching your website for a way to submit a contact form to ask a question to your support team. All I get is unhelpful articles. How can a customer get in touch with an actual person please?

  • ArcayrIRL Elliot Speck (@ArcayrIRL) reported

    left: @vodafoneau right: @telstra can't say I've ever had vodafone signal at more than two bars no matter where I am in victoria.

  • lovinLCHF © Dr Lovinlchf Ph.D Baconism Bacon Doctor 🥓☕© (@lovinLCHF) reported from Melbourne, State of Victoria

    @VodafoneAU Daughter gets a new flip, hinge damaged Samsung say under warranty replacement. 1mth later, no call. Vodafone says, "Not our problem." 10 yrs 3 phns internet your CS is shite & you've lost this account next contract renewal.

  • pineranger Pine (@pineranger) reported

    @Telstra Hi guys, are any of your QLD stores open today? I've called multiple ones and not getting answers, and the help desk keeps palming my problem off to stores and l'm ready to switch to @VodafoneAU if someone can't help me today. Thx