Telstra Outage Report in Sunshine Coast, Queensland

Problems in the last 24 hours in Sunshine Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunshine Coast, Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

• 
  Rose Barrowcliffe (@BarrowcliffeR) reported 3 minutes ago from Sunshine Coast, Queensland

  @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

• 
  Les Ross (@Truturns) reported 5 minutes ago from Sunshine Coast, Queensland

  @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

• 
  Courtney McGregor..Human rights and social justice (@McGregorCourt) reported 8 minutes ago from Sunshine Coast, Queensland

  @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

• 
  Lady C - no not that one🐀 (@LadyCBean1966) reported 13 minutes ago from Sunshine Coast, Queensland

  @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

• 
  Queensland Investigations (@QueenslandInve1) reported 13 minutes ago from Sunshine Coast, Queensland

  He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

• 
  John Park (@JohnPark_au) reported 18 minutes ago from Sunshine Coast, Queensland

  @Telstra Outbound calls not working.

• 
  Sarah Kneale (@SarahKneale12) reported 22 minutes ago from Sunshine Coast, Queensland

  @IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

• 
  macstocks (@macnizel) reported 23 minutes ago from Sunshine Coast, Queensland

  @Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?

• 
  ryan lerch (@ryanlerch) reported 25 minutes ago from Sunshine Coast, Queensland

  @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 27 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  bigblue (@aussiebigblue) reported 35 minutes ago from Sunshine Coast, Queensland

  @Telstra Will Telstra be offering the Starlink internet service as one of their products?

• 
  Pete Goodlet (@pete_goodlet) reported 44 minutes ago from Sunshine Coast, Queensland

  @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

• 
  Queensland Investigations (@QueenslandInve1) reported 44 minutes ago from Sunshine Coast, Queensland

  @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 44 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

• 
  Adam Williams (@adamjonwilliams) reported 49 minutes ago from Sunshine Coast, Queensland

  @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

• 
  Chris Nelson (@qldtrials) reported 54 minutes ago from Sunshine Coast, Queensland

  @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

• 
  Justin King (@zerohash) reported 55 minutes ago from Sunshine Coast, Queensland

  Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

• 
  John Park (@JohnPark_au) reported 58 minutes ago from Sunshine Coast, Queensland

  @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

• 
  Queensland Investigations (@QueenslandInve1) reported 59 minutes ago from Sunshine Coast, Queensland

  On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

• 
  Noely ⚡️🏐 (@YaThinkN) reported 60 minutes ago from Sunshine Coast, Queensland

  @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ۟ (@amplified) reported 5 minutes ago

  Pls tell me which phone network doesn’t switch to 3G about 7 times during my train ride??? Anyone???? @Telstra

• 
  Shogun Cybersecurity (@ShogunCySec) reported 7 minutes ago

  @eastsidemccarty @Telstra I think you mean "Hey Telstra, your whole company sucks."

• 
  Cdbrown (@BrowntownBrew) reported 8 minutes ago

  @EnergyWrapAU @Integritynow2 The problem was Telstra under Sol just wanted to use its market dominance and wouldn't structurally separate and participate in the roll out. So #nbn co had to be created in order to do it.

• 
  Wonkers (@randomcodingdud) reported 11 minutes ago

  @MileenaUltra Call centre for Telstra! (Telecommunications Company) Oh my god. Really did make me get my **** into together.

• 
  Darren (@djjones01) reported 14 minutes ago

  @JenniMS1980 @Telstra Mine just went down in Narrabundah act

• 
  Jenni from Aus 🏳️‍⚧️🏳️‍🌈🇦🇺 (@JenniMS1980) reported 16 minutes ago

  @Telstra why is Bigpond internet down in Gungahlin ACT?

• 
  Matt Fox (@Matt_Fox) reported 19 minutes ago

  Dear @Telstra you have the worst iphone app bar none. Never works properly. Get with the program.

• 
  VD_ZZ (@VDZZ4) reported 22 minutes ago

  @stripy_john @Telstra If anyone is watching from the #telstra executive team. The issue is the Telstra.wap APN there are issues with the ipv6 protocols. The only way this issue will be fixed is from a Telstra network engineer.

• 
  hakluke 👨‍💻🚀 (@hakluke) reported 22 minutes ago

  @eastsidemccarty @Telstra I ended my plans with Telstra this week because their customer support has been so bad.

• 
  Ihatenicknames (@ksyd2015) reported 23 minutes ago

  @solo_dio_ it actually isnt. Telstra is the strongest provider in this suburb but most residents struggle get a signal because the tower is old and hasnt been updated since 2010..population grew 5x since then..So I have been waiting since 2010 for decent service...