Telstra outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Brisbane, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 10:17 AM GMT+10.
- Phone (63%)
- Internet (18%)
- Total Blackout (12%)
- E-mail (3%)
- Wi-fi (3%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4152 , 4102 , 4101 , 4169 , 4115 and 4305 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 6 hours ago |
|
Brisbane
|
Phone | 17 hours ago |
|
Brisbane
|
Phone | 24 hours ago |
|
Brisbane
|
Internet | 1 day ago |
|
Brisbane
|
Internet | 1 day ago |
|
Brisbane
|
Phone | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
-
Hanna Elizabeth (@Hanna_Unwin) reported from Brisbane, Queensland@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
-
Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
-
Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
-
Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
-
Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
-
Dez (@D0zzle) reported from Brisbane, QueenslandHey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
-
Laundry Worship (@Reggi05) reported from Brisbane, Queensland@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
-
Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
-
craig (@m0un10_) reported from Brisbane, Queensland@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
-
Matt Time (@Reggi05) reported from Brisbane, Queensland@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
-
michael scully (@scully65) reported from Brisbane, Queensland@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
-
Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
-
Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, QueenslandTELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
-
Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
-
Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandEven Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
-
■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
-
Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
-
IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
GetReal (@getreal888) reported@posiedon1971 @Starlink @AlboMP Not at all. It solves a massive problem for rural Australia and allows our other carriers to focus on policies areas. Telstra actually a reseller i believe
-
zharris made in Aus (@goforgold80s) reportedHopefully most of the 000 calls Telstra failed to connect were just Sarah Henderson "testing" the network.
-
NewsTongue (@NewsTongueX) reported🔴 Taylor defends Henderson's triple-zero test calls during Telstra outage Opposition leader Angus Taylor said shadow communications minister Sarah Henderson was "doing her job" when she made multiple unnecessary calls to triple-zero during Wednesday's nationwide Telstra outage to test if the system was working. Criminal penalties apply to non-emergency triple-zero calls, but Henderson claimed her role placed her in a "unique position." Taylor dismissed concerns about senator Kerrynne Liddle's claim that an elderly person died during the outage after South Australia Police said they were unaware of any such death.
-
Ben B (@bennyb082) reported@SkyNewsAust What a load of nonsense, Telstra is private company how can government "systemically" fail to prevent a fault. Faults do happen even in most well designed systems.
-
Horatio (@_cocles) reported@johnnymoo1969 @FetchStep @Telstra These problems didn't exist in the 90s.
-
Bulldogs57 (@Bulldogs5711) reported@FrancisYou94661 @TheKouk Howard sold gold & Telstra to pay debt Remember Telstra a partially sold company Not working yesterday .
-
Jonco Dua (@joncodua) reported@burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.
-
Marie Parr (@marieparr) reported@TabularasaMMXIX What is the actual problem with the Vline system since the Telstra outage???
-
Jennifer Reeve (@jenniferreeve68) reported@Blazer55 @TheKennyDevine @AnikaWells Wells came immediately back from holiday and made contact with Telstra. She gave an extensive press conference on the issue. Get your fact right. Henderson is an idiot and should be charged for making nuisance calls.
-
Wot da ! (@jenkspl64) reportedI was ready to dismiss the talk yesterday of outside interference into the Telstra network as 🐂💩 and a beat up. But, the reseting of a software's clock is a very old hack, well known to create havoc in many systems. Two questions: who wrote the update's code, a human or AI;