Telstra outages and service status in Brisbane, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 14, 10:10 AM GMT+10.
- Internet (64%)
- Phone (36%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4051 , 4031 , 4012 and 4171 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 5 days ago |
|
Brisbane
|
Internet | 10 days ago |
|
Brisbane
|
Phone | 10 days ago |
|
Brisbane
|
Internet | 15 days ago |
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Brisbane
|
Phone | 15 days ago |
|
Brisbane
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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• Kate • (@katea76) reported from Brisbane, QueenslandQantas, Telstra and the CBA should never have been sold off.
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Stephen Viller (@viller) reported from Brisbane, Queensland@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandSo convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandRang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Mark (@teamallen) reported from Brisbane, QueenslandYou’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Nick Dowse (@nickdowse) reported from Brisbane, Queensland@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Imran Ali Rana (@emeerana) reported from Brisbane, Queensland@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Jackson (@melaniejackson2) reported@Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation
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Johnny KO’d (@JohnnyKod9) reported@Telstra are you having network problems in Footscray Victoria?
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Overgrown Dwarf 🏴🏴🇦🇺 (@OvrgrwnDwrf) reported@Telstra So my internet has an issue. You send me a message to go to MyTelstra to chat with a rep. My modem is in back up mode and wont load MyTelstra, so I try hotspotting off my Telstra phone. But your coverage is so sporadic that it won't even count as "connected."
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Lynette (@lynettekc) reported@MikeCarlton01 **** Telstra 🤬
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Leonie Wainwright (@leoniew27) reported@MelPalling @Telstra Hi Ivan, you've clearly never been to Clyde, Victoria. It's a bottomless pit for Service. You cannot get service inside anyone's homes, and once you find a 'service' area, you dare not move, as it will drop straight right out. It's a huge growth area
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cat 💜🇵🇸🩷 (@feedthecath) reported@Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol
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Michael Abbott (@AgentAbbey) reported@Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat
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Paradoxa (@Paradoxa18) reporteddear Telstra thanks for never sending the gadget to connect to wifi years without home net but seems there's an upside
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Ms Meh (@ms_meh) reported@maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.