Telstra outages and service status in Brisbane, Queensland
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Sep 7, 7:39 AM GMT+10.
- Internet (56%)
- Phone (33%)
- Wi-fi (11%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4120 , 4102 , 4165 , 4055 , 4075 and 4108 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 17 hours ago |
|
Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Internet | 3 days ago |
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Brisbane
|
Phone | 3 days ago |
|
Brisbane
|
Internet | 4 days ago |
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Brisbane
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Stephen Viller (@viller) reported from Brisbane, Queensland@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.
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Nathan Bush (@nathbush) reported from Brisbane, Queensland@thewordsofshief @Telstra But can you still fix my phone?
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Deni (@d_mcguiness08) reported from Brisbane, Queensland@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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iambenslater (@iambenslater) reported from Brisbane, Queensland@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Richard (@RichardWKerr) reported from Brisbane, QueenslandNo internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Nick Ng (@nicko_316) reported from Brisbane, QueenslandSeriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandTelstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Imran Ali Rana (@emeerana) reported from Brisbane, Queensland@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mickamious (@MickamiousG) reportedEntire Telstra Phone network went down briefly?? Anyone else experience this??
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Howard (@howardw46) reported@maccaburbsvoice @Telstra This was about Telstra service ie phone connectivity!
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wharfie98 (@wharfie98) reported@Starlink I think I’ll support an Australian company in Telstra which pays tax in Australia
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wildwitch (@wickedwildwitch) reported@Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled
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Violence is a construct (@wokeupviolent) reported[REUTERS] Telstra Releases External Expert Findings On July Outage
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GayCarBoys (@GayCarBoys) reported@ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core
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Texanus Giganticus (@couchsecurity) reported@Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.
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Nino Alves (@NinoAlves_1) reported@Telstra I’ve been receiving account text alerts including their name and phone number relating to one of your customers for over a year. Prob a privacy issue but you refuse to fix it despite MANY calls and yr team acknowledging the issue!
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Bobby (@roberts_pa97578) reported@w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.
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Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.