Telstra outages and service status in Brisbane, Queensland
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Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 14, 12:28 PM GMT+10.
- Internet (56%)
- E-mail (13%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 , 4132 , 4030 , 4122 , 4102 and 4053 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 11 hours ago |
|
Brisbane
|
Internet | 13 hours ago |
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Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Wi-fi | 4 days ago |
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Brisbane
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Phone | 5 days ago |
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Brisbane
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Lilia (@liliabernede) reported from Brisbane, Queensland@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Nick Ng (@nicko_316) reported from Brisbane, QueenslandSeriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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PaulyAU (@pauly_au) reported from Brisbane, Queensland@Telstra is there a 4G outage in Brisbane right now?
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Mire Madra (@MireMadra) reported from Brisbane, Queensland@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Jonty Hare (@jonty_hare) reported from Brisbane, Queensland@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Nathan Bush (@nathbush) reported from Brisbane, Queensland@thewordsofshief @Telstra But can you still fix my phone?
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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craig (@m0un10_) reported from Brisbane, Queensland@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Con! (@c0n_AU) reported@JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!
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Mick P (@cimatesrv) reported@Telstra every other service provider I use was able to give my bills for the past 3 years. You on the other hand seem to find rhe request really difficult and can't do it. Why am I not surprised. Absolute embarrassment to the nation.
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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David J O'Brien 🌏💧 (@DaveONewcastle) reported@rooboy_18 @Telstra @BelongAU Nice- Inflationary effect, cost of living incr' + them charging more for decreasing standards of service provision, sure makes #Telstra look like greedy, divisive, heavy hitting #CorporateVultures.
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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Melinda Walsh 🚜 🇦🇺 🐑 🌾🏏 (@walsh_mindy) reportedTelstra email re increased $$ & why it’s necessary. “Increasing our prices helps us keep improving our mobile network performance, reliability & security to better support changing connectivity needs.” I disagree Telstra!!! You only successfully increased black spots of NoService
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Trek Trav (@TripTrav1985) reported@Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.
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Beeza Geeza (@beezageeza) reportedsomeone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.
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CatZebraDog (@CatZebraDog) reported@Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.
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Dan 🇦🇺🇮🇹 (@AussieLeafsDan) reported**** you @Telstra your service has been ******* horrible over the last 2 weeks, calls just drop out, barely any reception in built up areas, videos not loading getting the wheel of death and then you send me a notification that my bill is going up by $4 a month. Get ******!!