Telstra Outage Report in Basket Range, Adelaide Hills, State of South Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Basket Range, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Basket Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Basket Range, Adelaide Hills, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Basket Range, State of South Australia
Latest outage, problems and issue reports in Basket Range and nearby locations:
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants lie and refuse to help customers #telstralie
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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Richard
(@Richardshouse) reported
from
Adelaide, State of South Australia
Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid
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Kerri Cliff
(@fresheyrephoto) reported
from
Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
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Sascha Frost
(@sascha_frost) reported
from
Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Ingo Koeper
(@ikoeper) reported
from
Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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LeighKay
(@leighkay881) reported
from
Adelaide, State of South Australia
@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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Geoff Thomas
(@AxantCorp) reported
from
Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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Lady Pooh
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Ken Holman
(@KALHolman) reported
from
Adelaide, State of South Australia
Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?
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Mike Newbound
(@newbound_mike) reported
from
Adelaide, State of South Australia
Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Tony Brown
(@pongoes) reported
from
Adelaide, State of South Australia
So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Prune McSwollen
(@chalkwhitehands) reported
from
Adelaide, State of South Australia
@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Bulldog Fan
(@GT351_JONS) reported
@Telstra The online support says it looks ok and modem message may just be a bug in reporting as service looks all ok.. This has occurred last month and a problem with cable to house was found. now similar but worse issue has re occured
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Aman Talwar
(@AmanTalwar) reported
Hi @Telstra , are you folks having a NBN outage in Sydney. #telstraoutage #telstra #nbn
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Proley McProleface
(@chalkwhitehands) reported
Just had a call from "The #Telstra Technical Department" Why would Australia's largest phone network be ringing me on a mobile phone?
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La Niña Spurway
(@nick_spurway) reported
Hi @Telstra you have cut off my service with no warning and I can’t even call your call centres from my phone????
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Kathryn Hall
(@Kathryn02003319) reported
@Telstra Thank you. After numerous phone calls and visiting a Telstra shop, I finally worked out how to connect with a Telstra representative in Australia. I simply had to make a request as “ dispute”. Then I avoided the the call centre, resolved the problem with an astute representative
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Tom Dunstan
(@RowcropAust) reported
@Telstra @EmmaKealyMP @DanTehanWannon Why is the phone service in Telangatuk area getting worse each year?
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David
(@DabblerPtyLtd) reported
@Telstra Telstra are a recurring problem. The worst customer service in Australia. You force us into online chat where things go in circles, agents just flick between chats and do nothing. What they ‘do’ never gets done or done incorrectly. You’ve always been bad but it’s getting worse
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Peter Rushworth
(@PeterRushworth2) reported
@AnnastaciaMP @Griffith_Uni @Telstra The worst person of bullying in qld is you. You and your party have threatened fines and gaol time for people who do not comply with your rules. You have taken freedoms away and destroyed both families and businesses. If anyone should be arrested it is annastacia palaszczuk.
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Proud Bulldog Fan
(@GT351_JONS) reported
Is anyone else having issues with constant Telstra NBN droputs over the last few days ?... I seem to be dropping out every 10 mins or so for a few mins at a time, very annoying when trying to work #Telstra
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Warsky
(@Warsky15) reported
@Telstra Feels like the only way I can get real support is through social media...? The people on the phone are extremely rude and unhelpful, my internet has been dropping 19-30% packets since Tuesday night, making certain sites unusable. Nothing wrong on my end.