Telstra

Telstra Outage Report in Kooyong, Stonnington, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kooyong, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooyong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kooyong, Stonnington, State of Victoria 06/17/2024 17:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kooyong, Stonnington, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Kooyong, State of Victoria

Latest outage, problems and issue reports in Kooyong and nearby locations:

  • KmanIs Kristian Stapley (@KmanIs) reported from Melbourne, State of Victoria

    @Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

  • doclarkins Dr Peter Larkins (@doclarkins) reported from Melbourne, State of Victoria

    Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mal_Lees malcolm lees (@Mal_Lees) reported

    @Telstra Can you help? No WiFi Foxtel or FTA for over a week and the AFL GF is looming!

  • JohnAGByrne John Byrne (@JohnAGByrne) reported

    @traceyytran @Telstra Same problem here. Just started tonight.

  • _nicks_tweets Nick (@_nicks_tweets) reported

    Anyone else on @Telstra @NBN_Australia in Melbourne have their internet crap out post the #melbourneearthquake ?

  • jitinbhasin21 Jitin Bhasin (@jitinbhasin21) reported

    @Telstra I never knew Telstra is that bad as my sim activation is pending for 10 days..😡

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported

    @Telstra Whole bunch of people reporting the same issue on CrowdSupport

  • complexrainbo Rosie Rainbow (@complexrainbo) reported

    @alansattler74 @dustyfry1_fry @Telstra Shires of Toodyay and Chittering also complaining of the same issues.

  • midnightmuser1 🖊.Pauline.Yates.🖊 (@midnightmuser1) reported

    @Telstra Thank you Ryan. I just wanted to report my internet dropping out. I set up a new modem hoping that was the issue, but it still wont connect. My case has been escalated, but still no internet and more waiting.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported

    @Telstra Thanks Austin.....but I have great news. It fixed itself. He's on a very poor line (24 kbps) so it was probably just the line playing up. I appreciate the follow up 🙏🙏🙏

  • waydefn wayde (@waydefn) reported

    There is no fkn way I don’t play all day and when I get on my net drops out twice in 30min @Telstra wtf

  • midnightmuser1 🖊.Pauline.Yates.🖊 (@midnightmuser1) reported

    My morning so far: 6 hours to connect with @Telstra to report an internet outage. My hair is now thinner after tearing it out. After finally talking to a human, have to wait another 24-48hrs for an expert. Should I switch to optus or are they just as bad?😭😭🤬😡😭