Telstra

Telstra Outage Report in Kooyong, Stonnington, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kooyong, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooyong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kooyong, Stonnington, State of Victoria 04/25/2024 02:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kooyong, Stonnington, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kooyong, State of Victoria

Latest outage, problems and issue reports in Kooyong and nearby locations:

  • scruffymatt42 Matt Sutton (@scruffymatt42) reported from Melbourne, State of Victoria

    @AussiSassyGob Telstra are the worst.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!

  • Leo__stevenson Leo Stevenson (@Leo__stevenson) reported from Melbourne, State of Victoria

    @Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @jendudley Telstra told me to stay on cable as they can guarantee better service

  • mike_caridi Michael Caridi (@mike_caridi) reported from Melbourne, State of Victoria

    @Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends

  • OliverNunis Oliver (@OliverNunis) reported from Melbourne, State of Victoria

    @Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra and your service and customer service is some of the worst I’ve ever dealt with!

  • raaahbin R. Obocop (@raaahbin) reported from Melbourne, State of Victoria

    holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.

  • jfcwbrrr jf (@jfcwbrrr) reported from Melbourne, State of Victoria

    @Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔

  • AndyMaherDFA Andy Maher (@AndyMaherDFA) reported from Melbourne, State of Victoria

    @Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.

  • martincreely Martin Creely (@martincreely) reported from Melbourne, State of Victoria

    Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    @Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie

  • I_SANATAN #Santu (@I_SANATAN) reported from Melbourne, State of Victoria

    My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • gmpinn Gayle Pinn (@gmpinn) reported

    @Telstra We purchased the sim at the supermarket. No service provided at the Telstra store.

  • StephenVendettA Stephen (@StephenVendettA) reported

    @Telstra Are you having issues with your website? I cant activate a new sim it keeps saying 'something went wrong' i have tried 5 times now and i try to contact you using support and it wont let me it just takes me to home page. Full on bugged it seems.

  • Bdnzor Brendan (@Bdnzor) reported

    @Telstra Hey there, what is a typical time for an upgraded mobile service to be "in progress"? I did an upgrade on 17th sept, device arrived 20th and I still have no service as it isn't provisioned, apparently.

  • ballfartmonkey 🎧 (@ballfartmonkey) reported

    @Telstra @SirUzi2 Just fix everything at Telstra please it sucks ***** I pay 100 dollars a month for wifi that’s as slow as a sloth bro please it’s just cut out again I am begging you 💀

  • ASXwatcher007 Gavin Purcell (@ASXwatcher007) reported

    Hi Telstra @Telstra is there any issues with Telstra Email as it's very slow and won't let me access my emails before it crashes? Please advise, Cheers.

  • StephenVendettA Stephen (@StephenVendettA) reported

    @Telstra Yes i tried on my phone also same issue. After i put in my email and address it just says something went wrong everytime.

  • gmpinn Gayle Pinn (@gmpinn) reported

    I am trying to upgrade my sim only mobile plan. The prompts suggest that the only upgrade is from another service provider, not to updrade a Telstra plan. Trying to get support via messages. Have been waiting for 60 minutes #telstra

  • fukemweball7 shari 🌹 (@fukemweball7) reported

    @ballfartmonkey @SirUzi2 telstra is known as the worst isp in aus, so i don't blame that thought process 😭 i've been so frustrated with them over the years

  • Interlime Interlime (@Interlime) reported

    The best thing about being an Optus customer is all the extra steps I get in. Lazy Telstra customers just expect to be able to check their bank balance wherever they want. Optus keeps things interesting and often you need to walk until you get a tower that allows data.

  • SeaBreezeHBay Sea Breeze Cafe Hervey Bay (@SeaBreezeHBay) reported

    Telstra you are getting bigger and putting your prices up accordingly. So why when I try to call and sit on hold for approximately 15 minutes (twice) get dropped out. Cant you make your call centre bigger to cope….pissed off customer again.