Telstra Outage Report in Kooyong, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kooyong, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooyong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (43%)
-
Phone (35%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Kooyong, Stonnington, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
||
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kooyong, State of Victoria
Latest outage, problems and issue reports in Kooyong and nearby locations:
-
_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
-
Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
-
JarrodWeir
(@JarrodWeir) reported
from
Melbourne, State of Victoria
God dammit @Telstra. My cable internet has been down since Friday! Up until tonight, no outage has shown up on the outages site, although that’s NBN and says scheduled maintainance. On top of that, for some reason 4G is running at 2Mbps.
-
David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
-
Ant
(@AntB77) reported
from
Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
-
Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
-
David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
-
Larry Bird
(@larrybirdizzel2) reported
from
Melbourne, State of Victoria
@SP_10 @Foxtel @Telstra just as bad with their shitty reception when trying to stream league pass on your phone. 😡
-
_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra your solution of having a 4G sim in your routers for when the internet down is completely redundant when it runs at 1mb/s
-
Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
-
David M Goll -Dà Wěi #IlikeBillShorten
(@sytrader) reported
from
Melbourne, State of Victoria
Having to snarf my wife.s personal hotspot coz @telstra ADSL is so ******! We’re being duck-shoved onto @NBN_Australia tomorrow! **** @TurnbullMalcolm and @TonyAbbottMHR for completely ******* up a good idea! You two are so ******* stupid!#nbnfuckup
-
#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
-
Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
-
Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
-
Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
-
Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
-
Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
-
Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
I’m sure I speak on behalf of many Australian @Telstra customers when I say they’re customer service is an absolute disgrace. I don’t know what @andy_penn & his team are telling the off shore workers but it’s clearly a concern. Telstra’s rating should be that of 0 these days
-
elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
-
_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Sammie🐶
(@sjh298) reported
from
Tatura, State of Victoria
@Telstra Don’t know if the issue has been solved or not yet because last time we got to this stage and the forms were not submitted at all by the market place shop
-
Brian
(@LibranTechie) reported
from
Westfield, State of Western Australia
@echenze Telstra runs the monthly subscription service model. Implementating RCS should be more interesting watch for per message/per minute costing model like Safaricom.
-
Helen L K
(@HellysHelen) reported
from
Adelaide, State of South Australia
@ByrnsyDarren @Telstra Good luck with Telstra helping with that. I have an on going problem and it is just ignored as it’s easier.
-
Paul Duffy
(@PaulDuffy4) reported
from
Sydney, State of New South Wales
@elyasgarad That will happen when Di Natalie admits his party’s past errors, going back to Brown accepting Howard’s Telstra money. And, then promising to use their brains in the future rather than their ‘we can say anything, we don’t pay the bills’, smartarseness.
-
Tamara Rosewarne
(@RosewartTamara) reported
from
Drysdale, State of Victoria
@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD
-
Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
-
Josh “I LOVE CHRISTMAS” Robinson 🇦🇺
(@JoshRobinson00) reported
from
Kadina, State of South Australia
Australia will feel me on this one. What an absolute joke of company is @Telstra though. Everytime you think a problem is fixed, it definitely isn’t as that problem also has a problem. Dumb.
-
Travis
(@TravGee1980) reported
from
Adelaide, State of South Australia
.@Telstra thanks for sending me another bill. If you want me to pay you might want to ensure you're providing me a phone service for which I should pay for. Merry Christmas. #Telstra #Itshowweusedtoconnect
-
Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra On the Xth day of Christmas @telstra gave to me... the next daily outage... confirming their minds are already on holiday...
-
💧🌱 A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@JrehnJ @Murf702 @KingLouisRocks @Penny_MadamLash @3wombats I left Dunn and Bradstreet because of an ethical issue, also left Telstra because of one and United group also, GMAC Holden because they had a competition on how many cars you could repo in a week, now build affordable housing, developer, but a decent one, I'm proud