Telstra Outage Report in Kooyong, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kooyong, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooyong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (21%)
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Wi-fi (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kooyong, Stonnington, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kooyong, State of Victoria
Latest outage, problems and issue reports in Kooyong and nearby locations:
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Chloe Fomo 💜💙💚💛❤
(@ChloeFomo) reported
from
Melbourne, State of Victoria
@Telstra Greg, thanks for your response however, It was reported to Telstra and all they wanted to know was who did it!! I don't have direct infornation on that one either. Still no-one has come out to fix it up.
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@MeckeringBoy Can't get signal in Cabrini in Malvern unless you are with Telstra
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@mpowney @Telstra Telstra also close of ombudsman complaints as dissatisfied. With out calling that customer. They are rude as
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
The city loop’s internet connectivity is poor. I’m not sure if the traffic has increased or the type of traffic has changed. I do know I spend from southern cross to west Richmond turning my data on and off trying to find a legitimate connection though. Ping @Telstra
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
@mcf_21 @Telstra It’s the Telstra network, not public dude! But yes, beware vulnerable public wifi!!
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Adam Wilson
(@gussyboy81) reported
from
Melbourne, State of Victoria
@Telstra The website reports no outage. My NTD box just has a solid red light on the alarm
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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Slippery Seal
(@slipperyseal) reported
from
Melbourne, State of Victoria
@Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@Caprishorn) reported
@Telstra All I want to do is update my NBN plan but apparently that’s really complicated even after telling the 24/7 Telstra app messaging service exactly what I want and being told 3 days in a row that it will be done 24 hours and still hasn’t. Help?
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marie5
(@marie19705) reported
the guy on the phone to telstra was useless now i'm on chat to telstra he's having troubles verifying me as i changed my name years ago so in total i've been seeking help for aqbout 2 hours now...
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Nathan Coverdale
(@NathanCoverdal1) reported
@Telstra So far so simple. We then attempted to process the new phone including the payout on my old phone. Telstra were unable to process this payment so the customer service office on advice from his manager advised ge would have to call me back.
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OIS
(@OisEucalypt) reported
Telstra think that this is a fine time to increase my plan by another $5 a month. Because, **** it, why not?
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John Citizen
(@sucksnitroMax) reported
@Telstra Hi Lauren I’ve signed as a new Foxtel customer through Telstra and was wondering when I can expect the plug & play box. Acc # is 2000183390853. My name is Matt Shelley, 27 Prince St Mornington Vic 3931 29/10/1970 Cheers
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epis mara
(@epis_mara) reported
@markgibbo So so sad , I worked years ago with Telstra in The Post Office in the very middle of the CBD , worked shifts so left at the latest 11pm , never did I not feel safe 🥲
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Sxo1arR6
(@sxo1ar) reported
@SSinq @Rainbow6Game I gotta ask sounds weird but r u with Telstra cause at 2 am the same thing was happening n all my mates we’re playing n me m my mate had the same problem but we were both with Telstra everyone else could play
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Nathan Coverdale
(@NathanCoverdal1) reported
@Telstra I am ready to cancel all my family's services with telstra 3 x mobile phones, home internet and phone dur to your appalling customer service. Hopefully you can resolve this situation.
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victoriamoore
(@victori92735456) reported
@gabriellechan I think telstra warned that this would happen while they were doing work on the 5G network. No sure but seem to recall.
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Art Hackett
(@arthacket) reported
@Telstra Never mind the constant recharge now texts, even though I’ve got 322 days to go…