Telstra

Telstra Outage in Newstead, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Newstead, State of Victoria

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Newstead and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Newstead, Mount Alexander, State of Victoria 05/26/2022 13:20

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Most Reported Problems:

  • Internet 56.83% Internet
  • Phone 23.21% Phone
  • Wi-fi 8.93% Wi-fi
  • E-mail 6.55% E-mail
  • Total Blackout 2.60% Total Blackout
  • TV 1.87% TV

Telstra Outage Map Near Newstead, Mount Alexander, State of Victoria

The most recent outage reports and issues originated from Castlemaine.

AustraliaCastlemaine Phone
AustraliaCastlemaine Phone
AustraliaHarcourt Phone
AustraliaCastlemaine Internet
AustraliaWelshmans Reef Phone
AustraliaCampbells Creek E-mail

Telstra in Newstead, State of Victoria Comments

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Telstra Issues Reports Near Newstead, State of Victoria

Latest outage, problems and issue reports in Newstead and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • MTRFitness Lyndel Amos (@MTRFitness) reported

    Thanks for nothing @Telstra. Eagerly anticipating better service from an alternate provider

  • CutAdriftFromOz Justa Guy (@CutAdriftFromOz) reported

    @smh @zoesam93 Thanks for the $50bn white elephant K Rudd. The only winner: Telstra who got to sell their decrepit copper network so Turnbull could f**k things up further.

  • TheDjGamerP The Dj Gamer Productions (@TheDjGamerP) reported

    @Telstra Fix you God damm ******* Internet or I am going to **** in your pants

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • maire19 Nordic but Nice 🇦🇺 🇪🇪 (@maire19) reported

    @carolduncan @NickRossTech The worst thing is he KNEW what he was saying was rubbish. Back at the beginning of 2007 Telstra notified my area they were replacing the decaying copper with fibre then didn’t because the NBN would do it. 10 minutes from the cbd and my street’s node is over 2 kms away

  • gav_mck Gavin McKenzie (@gav_mck) reported

    @Telstra Yes, fully eligible, enough points etc etc, just the website has crashed, it literally said try again later, so again, bad customer experience, my points earned, rewards should be easy

  • gav_mck Gavin McKenzie (@gav_mck) reported

    Typical of @Telstra they send you a Telstra Plus Rewards Store Hot Offers, then make it awfully difficult to register, sign in, then you select the product, go thru transactions, lo and behold, website crashes at the last page, trying to claim the reward #custexpfail

  • IrritatedZR 𝙄𝙧𝙧𝙞𝙩𝙖𝙩𝙚𝙙 (@IrritatedZR) reported

    PSA to Aussies. Never get NBN through Telstra. That **** ******* sucks.

  • leighchantelle Leigh-Chantelle (@leighchantelle) reported

    Spent the past FOUR hours trying to sort out @Telstra and @Foxtel issues this afternoon when Dad & sister with me. Two calls dropped out and no calls back. Alex from Brisbane most helpful after 2 hour runaround from #Telstra NBN & #Foxtel…

  • bradhooperarch Brad Hooper 🔴⚪️💙 (@bradhooperarch) reported

    @Telstra Thanks Tanasha. A service tech is coming from Bendigo tomorrow so I think it’s under control. The online chat service is seriously broken however & I would recommend @telstra customers avoid it like, well, the Plague. I’m settled down now & don’t wish to raise BP by sharing.