Telstra Outage Report in Newstead, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Newstead, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (39%)
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Internet (38%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Newstead, State of Victoria
Latest outage, problems and issue reports in Newstead and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Windsor
(@jervisbaygirl) reported
@Telstra No case number, ever. Just the same empty words and promises every time we call. We are paying good money for a service that is well below par. Our upload speed today was 5.53 mbps. We are paying for 50. It’s never been above 20. Unbelievable!!!
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carlosthedwarf?
(@carlosthedwarf_) reported
Entering second hour of live chat with Telstra just to report poor mobile coverage. Very efficient
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fernei
(@fernei01) reported
@Telstra is anyone else in Ashburton Glen Iris area encountering Telstra NBN issues for weeks? Telstra service is appaling. Can only communicate via chat, the person asks me to do everything I have already done: turnoff,reboot etc,in the meantime Telstra increase charges by $5pm
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Up In Smoke.
(@_huwwy) reported
Has @Telstra exploded or is it just my problem?
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Craig S
(@CKMonty) reported
@Nyscat @Telstra It’s a big problem with overseas call centres. I rang one day to change plans and they somehow changed all our phones to my name and took my fathers name off.
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Christopher Devereaux
(@DevereauxChris) reported
@VodafoneAU Already made multiple calls to Vodafone - was bounced around aimlessly and informed there are no options to help us. Staying with @Telstra for a new iPhone. Terrible experience. Guess you need a 7-figure income to sign up for a $40 plan with @VodafoneAU.. Ludicrous.
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ramona quazzola
(@r_quazzy) reported
@snowycats @MikeCarlton01 @LittleCrow777 Ive got an issue with Telstra account. Sorting it out by phone is impossible. My husband tried chat site or whatever they are called which was utterly useless. I will have to brave the shoppers & go into one of their shopping centre retail stores. If not it’s a letter to CEO.
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Maria
(@onmypontoon) reported
@Telstra Telstra my online account was totally deleted when I asked to cancel my direct debit? I spoke to your chat team last night they had no idea. I just called to complain & told it will take 7 - 10 days. I need access to my account. C/c have no idea.
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Nigel Beelitz
(@nigelbeelitz) reported
Hey @Telstra what was going on with your mobile coverage north of Lameroo today? It was rat ****!
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Nigel Beelitz
(@nigelbeelitz) reported
@pjolley19 @Telstra Only 10km’s out, that’s disappointing. I was really hoping the Covid shot was going to help, I’ve had both mine and still havn’t seen any improvement.