Telstra Outage Report in Newstead, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Newstead, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newstead, State of Victoria
Latest outage, problems and issue reports in Newstead and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Super pissed off Scientist
(@MarriedtoBringo) reported
@TraceySpicer @Telstra Am sure that's why but maybe if he can have "medical condition" added to his file and that he requires phone service...instead of cutting him off they could just contact NOK.. ? Good luck , hope you get some resolution xx
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tsome
(@Mukurukuswinya) reported
Both @Optus and @Telstra are neck and neck for the worst mobile data service in Atherton/Tablelands. Absolutely shocking.
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ddrathnayake
(@ddrathnayake3) reported
@Telstra who is the #Genius that came up with the idea that, when Service is down the ONLY way the customer can contact the support by a email? how does that even work!! #Belong @Telstra_news @TelstraBcast
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Janet Castle🐀💉💉
(@Soheli8) reported
@TraceySpicer @Telstra For heartless corporates, yes. @Telstra is he a priority assist customer? While this relates to priority repairs it would alert them, I’d hope, to the fact that he was vulnerable.
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Liz
(@_Liz_S_) reported
@TraceySpicer @maddiepalmer @Telstra I reported landline/internet issue. Telstra couldn't get me via landline so sent an email. I didn't respond within the requested 3 days, the case was closed. Problem fixed apparently.
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Dan Ilic 🔣
(@danilic) reported
@TraceySpicer @Telstra Hi Tracey , sorry to hear this. Would you like to DM me so I can send you platitudes privately to quell your public outrage and delay a solution to your problem until you forget about it? ~ Gus
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Naomi Dickinson
(@TastyTooGood) reported
@TraceySpicer @Telstra Absolutely. A little while ago they tricked my 90+ year old grandma away from her $10 plan and onto some expensive crap she possibly use. Disgraceful targeted upselling. #FinancialElderAbuse
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✌Liz Franklin. 💉💉
(@Mcali4) reported
from
Narangba, State of Queensland
@Telstra @maddiepalmer It's NOT good enough with vulnerable customers. Shameful behaviour!! Elderly people often have overdue accounts, money problems or memory problems so if it's overdue one time and happens again you leave them vulnerable to illness and other emergencies? Disgusting.
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
@HelenKarandinas @Telstra Thank you - it's OK, I paid the bill on the phone this afternoon, but service still not restored.
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Laurel Papworth
(@SilkCharm) reported
@wonderwebby @valeriekhoo @Telstra That Telstra Penrith is not Telstra. I assumed franchise. Customer Service said I could get a router replacement there. But they refused. It didn’t have any other Branding just Telstra.