Telstra Outage Report in Newstead, Mount Alexander, State of Victoria
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Newstead, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (49%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (4%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newstead, State of Victoria
Latest outage, problems and issue reports in Newstead and nearby locations:
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
-
Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Millgate
(@timinthecity) reported
from
Sydney, State of New South Wales
Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???
-
Sette
(@cinquecento62) reported
@Telstra But it’s getting me nowhere Tori. Just the same ridiculous merry go round. A telecommunications company should be able to ring someone on request. God help@people who don’t know how to use technology
-
Chucky3777
(@Chucky37771) reported
@Telstra I'm having buffering issues, the telstra id is no help ehat so ever! Can someone please help? I pay top money for a service that is not being provided! If l call you, it will be an hour wait. You and all corporations need to be contactable, people are sick of it!
-
Alan Katzmann
(@Katzo60) reported
@tdclancy @Telstra I got a card in the letterbox. I would contact your service provider to check.
-
Patrick Jaeschke
(@PatrickJaeschke) reported
@EmCharlotteAnn @Telstra Telstra, the dirtiest word in regional Australia!! Should only pay 10% of bill then if only getting 10% of service. Sympathise with your situation 🤦
-
Haisam Morhi
(@HaisamMorhi11) reported
@NSWOmbo @Optus @Telstra Thank you. I was put to a case manager from Optus to solve my issue. Again, they promised to ring me yesterday and no phone call again. I'm currently on holiday but early next week, I'll be going through you guys to make a formal complaint. Appreciate the information.
-
OnTheBeach
(@OnTheBe34508868) reported
@AgedAndrew @Optus If you have your own phone try Boost - full Telstra network - $200/year gets unlimited calls and SMS and 140GB of data - works for me!
-
justacocky
(@hasselljpb) reported
@LoveFarmOz @Telstra Unless there has been a governmental change to the universal service obligation this should not be allowed! @Telstra please explain!
-
Chef Arlington
(@chef_arlington) reported
@BortFPS @ATT Telstra would never smh
-
Trish G
(@TrishG08767820) reported
@telstra troubleshooting on the app states it will take 3-5 minutes but then logs you out after 20 minutes. Anyone get annoyed by the service provided by @Telstra