Telstra

Telstra Outage Report in Newstead, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newstead, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Newstead, Mount Alexander, State of Victoria 02/05/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Newstead, State of Victoria

Latest outage, problems and issue reports in Newstead and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Diamondback1949 Antifa Maynard G Krebs Cultural Marxist Lefty (@Diamondback1949) reported

    To get my 5G mobile service started - listen to this - Telstra is going to send me a QR code. In. The. Mail. On. Paper. In. An. Envelope. Irony. Irony. Amazing. What a **** company.

  • charlietech Charlie (@charlietech) reported

    @amy_sinclair9 Its the best customer service in the world Amy, as long as you can explain the issue using the Telstra app!!

  • randallgill Randall (@randallgill) reported

    @SERG1O_D @Telstra Live chat is the worst invention ever.

  • CSSHackerz CSS_Hackz (@CSSHackerz) reported

    @Cammo @Telstra If you're having troubles on your account, DM right away to get the issue resolved.

  • LunaFamilliar Luna✨ | Watch Symphogear (@LunaFamilliar) reported

    Never in my life have I experienced such horrible customer support I’ve been trying for 6 hours to check the status of my name change request with Telstra and after HOURS of back and forth with no progress over their message system got sent back to a robot: “hi how can I help”

  • PaulBlakeCW Paul Blake (@PaulBlakeCW) reported

    @SERG1O_D @Telstra When you have to yell into that automated service yell complaints. Seems to work for me.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • BrizRon BriZ Ron (@BrizRon) reported

    @Telstra @nikkiricks What garbage, Social distancing in a call center farm ? You have been shut down by the CCP laid down with dogs and you got fleas!

  • Manni90874044 Manni (@Manni90874044) reported

    @Telstra worst customer service experience , sound like i am talking to bots not real ppl ...

  • LaraPaturzo fullasagoogbylarap (@LaraPaturzo) reported

    @Telstra Your customer service is disgraceful! Your automatic phone service keeps hanging up on us!! We are trying to cancel our internet plan and cannot do so thanks to your terrible service. Can you please respond back immediately with easy access for us to cancel our internet!