Telstra Outage Report in Newstead, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Newstead, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Newstead, State of Victoria
Latest outage, problems and issue reports in Newstead and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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davidhes
(@dwhes) reported
@SpaceX @TMobile @Telstra you should be jumping at this for australia! Before a competitor does it. Would keep me as a customer.
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LatinForPearl
(@potoroo123) reported
@kentparktweet @VodafoneAU We had endless trouble about 3 years ago, changed to Belong owned by Telstra. Not a blip since. Good luck. Hope it resolves soon.
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Jenn
(@jenn__cross) reported
@Optus Funnily enough, the Telstra staff actually directed my friend to Optus to help her save money. At what cost? Degradation? Being invisible?
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Ry | 🗻
(@cptnkuma) reported
@Telstra I've been trying all morning to update my sim-only plan to one the newer ones and your app / website just isn't allowing me to do so. I'm paying $115 for 180GB when I could be paying $89 for 300GB! Beyond frustrating, please help.
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Kelly Bauer
(@shortcomp) reported
@Telstra Problem is I think your database at Telstra doesn’t have either of these thi ga as an issue. Troubleshooting helpers had me restarting router and crawling under tables to replace cables. Lucky I had spare cables and router at home. Couldn’t get online to see it was everyone else
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Saint de Dzemael ♜ The Transcendent
(@burgeoningflame) reported
@maxheightfemroe I never got to try doing the spin myself as a tank because, gestures at telstra, lmfao good luck, but yeah it was a riot when I had someone do it we lost our ****.
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Lee Maynard
(@chubacker) reported
@Telstra what a shame Andy doesn't see the tweets that are not flattering. maybe then he would realise what a poor job he is doing for his 140k a week. I don't understand why you guys play gatekeeper for the useless overpaid ****.
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Johnny
(@JohnnyLydon) reported
And yes I have had my set up tested by Telstra and it appears there’s a program of load shedding to cope with congestion that is an ongoing problem in my area. Repairs seem to be an ongoing battle
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Zookilux
(@Zookilux) reported
@azzzzlil @Telstra Yes, 100%. Information gathering. If the link isn't a Telstra link, ignore it. If you're ever in doubt, go to the Telstra (or whatever company they claim to be from) website, call the number on their website and talk to customer service. In this case, ignore the text.
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Kelly Bauer
(@shortcomp) reported
@Telstra I think we’ll have to agree to disagree on that. In the last 24 hours I have literally spent 4 hours chatting and troubleshooting my router without anyone at Telstra knowing that there is an outage in pemulwuy. Also, the website you just sent me to doesn’t list it.