Telstra

Telstra Outage in Newstead, Mount Alexander, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Telstra problems in the last 24 hours in Newstead, State of Victoria

Telstra Outage Chart in Newstead, Mount Alexander, State of Victoria 01/27/2021 11:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.52% Internet
  • Phone 25.04% Phone
  • Wi-fi 6.75% Wi-fi
  • E-mail 6.47% E-mail
  • Total Blackout 2.25% Total Blackout
  • TV 1.97% TV

Telstra in Newstead, State of Victoria Comments

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Telstra Issues Reports Near Newstead, State of Victoria

Latest outage, problems and issue reports in Newstead and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • ogettings Oliver Gettings (@ogettings) reported

    @Telstra I’m having a really bad experience trying to get my nbn order resolved with you via your online chat. This is the first time I have been disappointed in your service. I’m been without the included 4G modem back up since I placed the order last Friday.

  • TheLawAU Benjamin (@TheLawAU) reported

    @itsKPmate Jealous as ****. Still waiting for Telstra/NBN Co to pull there heads out and stop playing the blame game. I'd escalate it but the account isn't in my name.

  • Youtube_Beery73 Beery 👑 VICITY (@Youtube_Beery73) reported

    @VertLAD @TelstraAU @Telstra Jeez, it’s sucks I don’t have much free time to do multiple 30 minute calls. I’ll see what Aussie Broadband says

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus your app won’t allow me to report a fault at Paddington qld 4064 so slow. I’m going to Telstra and I’m not paying my Optus bill. Im sick of not having internet

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • brendanrfoster Brendan Foster (@brendanrfoster) reported

    @telstra your updated app for watching movies doesn’t let you go full screen and get rid of the timing bar and play buttons on iPad. That’s realllllll stupid.

  • CarrotQuill Alba Dearheart (@CarrotQuill) reported

    hey telstra, **** you stop sending me marketing emails then encountering errors when I try to unsubscribe from them.

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Thanks Quade, see previous tweet. Can’t get to the troubleshooting link due to lack of reception. Same problem with Telstra. Newspaper article says Optus was putting up a tower in Charlestown. That was my original question, but it’s been lost in this conversation.

  • thycao1 Chatthy (@thycao1) reported

    @Telstra is there an outage in Burwood?

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the disgusting filthy ***** human scum and vermin from Telstra just **** off and stop contaminating this site. They are an absolute disgrace to the human race