iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 16 |
| Perth, WA | 5 |
| Melbourne, VIC | 4 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?
-
Peter B
(@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
-
nicholas💉🌿🐞🦋🕷😷🥁💉
(@ancistroneura) reported
@iiNet Need an update please on the return of the problem. Email once again unavailable. A broader statement with more detail would be appreciated, and is due.
-
Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!
-
😷
(@jrgibson1) reported
@iiNet no longer has Australian call centres. @iiNet doesn’t have a retention team …doesn’t provide ETA for faults …isn’t actually caring about issues.
-
Steven Lynch
(@lynchmob080) reported
@iiNet Can you please advise the actual fault, estimated time for restoration, and an explanation for the slow response. My email has been down for 4 days now.
-
Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
-
Phil
(@officialphilk) reported
@ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.
-
😷
(@jrgibson1) reported
@iinet no longer offers a callback service.
-
Greg Long
(@GregLongData) reported
Well, if it was me, I'd use this @TPG_Telecom @iiNet outage as a 'back door reform' - a cost-saving opportunity to expunge all the old ozemail/iinet customers and consolidate to TPG - but that's just me.
-
Caron Eastgate Dann
(@DrCaronDann) reported
@iiNet Why is it that telecom companies have the worst comms? @iinet, you need to keep customers updated hourly in an outage, not once in two days. Comms now happens 24/7, and your customers rely on it. That’s why they pay you.
-
𝙰𝚗𝚗𝚊 𝙷𝚒𝚕𝚕
(@anecdotal_anna) reported
Um @iiNet I’ve been initiating a couple of specific emails this morning and am thinking there are still issues with your service (because they are not coming through).
-
beccat
(@beccat1970) reported
@iiNet DAY 4!!!!! Still waiting for this to be fixed. Sn update would be really nice seeing as we’re paying for a service we’re NOT GETTING! Time for complaints to the ombudsman I think!
-
caitysempire
(@caitysempire) reported
@iinet we’ve been with you over 19 years, and you can’t even tell us what’s happening? No apologies? No credit offer? I want better service than this.
-
David King
(@ideaarchitects) reported
@iiNet outage in Vaucluse since 12.30 today. Few mins only since noon.
Check Current Status