iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Cyberyang
(@phantomtipster) reported
@iiNet Is your website down? Unable to access iinet website and my emails
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Michael Trump
(@saintmichaelq17) reported
@morromezzo @iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!
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Captain Krem-Eminem.
(@TheDancingSlug) reported
@iiNet Ive been on hold to mobile support and no-one is answering after an hour. Sales fixed my account but had to transfer me to support to unlock the phone. I've tried twice and no-one is answering.
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Michael Trump
(@saintmichaelq17) reported
@iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!
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Jo
(@RealJA12) reported
@iiNet Thanks for getting back to me. I’ve been in touch with Tech Support and they’ve helped to resolve the problem. Cheers, Jo
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Michael Trump
(@saintmichaelq17) reported
@iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM
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Captain Krem-Eminem.
(@TheDancingSlug) reported
@iiNet thanks but it should be sorted I got through to mobile support earlier today. They said they'd call me when my number is restored/working.
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J Mison
(@JMison4) reported
@iiNet I paid my bill and still no internet. What is going on???? Help please
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Michael Trump
(@saintmichaelq17) reported
@iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM
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Michael Trump
(@saintmichaelq17) reported
@iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM
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Naz
(@ElChapoNaz) reported
@iiNet Hello this is the second time our internet has gone down and stopped working
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Saikumar Beera
(@beera_saikumar) reported
@iiNet @Liaxox the outage is for more than 11 hours... this has happened twice in the same area and with over 11 hours outage... i am now definitely going to look for another isp
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flighter
(@glyptothekau) reported
@iiNet NBNPhone not working 84yo mother has a mobile luckily so called me - noted my iinet mobile did not receive calls from iinet nbnphone, but account shows charged for calls made this evening -when i call my mum goes str8 to nbn voicemail. on hold for past with iinet
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Peter Boyle 🇺🇦
(@hhgttg69) reported
from
Ballarat North, State of Victoria
Hey @iinet my desktop internet is down (3355)
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Craig
(@craig__collie) reported
@iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?
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