iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Adelaide, SA | 8 |
| Perth, WA | 6 |
| Sydney, NSW | 6 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Obsessive Compulsive
(@0B5ESSED) reported
When asked what further action we might consider, @iiNet failed to mention the Communications Ombudsman. That's pretty poor guys ... are we just supposed to suck it up, or something. We've been with @iiNet so long we have an @ozemail email address. 20 years +
-
Obsessive Compulsive
(@0B5ESSED) reported
No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.
-
Wavy Hat Man
(@childhathead) reported
@iiNet im sick of calling you for the last 3 months to fix my internet ans doing the same thing for it to last 2 weeks and do same thing again. Everytime I tell the person this they don’t listen and every time 2 weeks later I’m in same spot not internet sick of it
-
Eleanor Howlett
(@TheSassyRed) reported
Is anyone else have massive problems with @iinet internet speeds today in Melbourne? Holy hell! :/
-
Obsessive Compulsive
(@0B5ESSED) reported
Called @iiNet tonight. Informed @NBN_Australia have looked into it and won't be sending out anyone to investigate the fault. Presumably there was connectivity at the time they checked so they think it's all good. This will happen next time there's a storm, as sure as ****.
-
Obsessive Compulsive
(@0B5ESSED) reported
Pissed off with @iiNet and @NBN_Australia for a ****** response to an ongoing intermittent service fault. A thread: 👇👇👇
-
Garth Joshua 🍯
(@garthjoshua) reported
@iiNet Outage in Duncraig WA?
-
Charlize Theroff
(@CharlizeTheroff) reported
@iiNet the reason I never DM you is that somehow, miraculously, tweeting sets it right.
-
Obsessive Compulsive
(@0B5ESSED) reported
Supervisor can see fault logged in February and agrees issue not resolved even if connectivity has been returned (due to storm passing, not anything being fixed). Supervisor tells us @iiNet will log fault with @NBN_Australia
-
Sharon Muffett
(@MsSMuffett) reported
Hey @iiNet any outage in Gosford NSW. Power cycled modem and NBN box still no dice. Went out approx half an hour ago @networkoutage
-
Owen
(@iowenjones) reported
Is it just us or has streaming services sucked over the last 24hr? Speedtest claims 21mbps download, but testing on multiple devices gives grainy results, buffering and network errors. FttH was supposed to banish buffering. Another factory reset I suppose @iiNet @NBN_Australia
-
Obsessive Compulsive
(@0B5ESSED) reported
How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.
-
GibboPK
(@GibboPK) reported
@iiNet The problem is you only allow 60gb per month for video stream etc in peak hours 7am to 1am.
-
Obsessive Compulsive
(@0B5ESSED) reported
In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.
-
Tim Firman
(@TimFirman1) reported
@iiNet You guys are a joke. Service so poor we moved our accounts to another ISP. Then you guys promised on 2 diff calls, our emails wouldn't be deleted and we could call after the new service came online to keep the email addresses and mailboxes.
Check Current Status