iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported 36 seconds ago

  @iiNet PLEASE FIX our webmail!!! #iiNetOutage

• 🐀🕯LipsZipped - power to proles ✊🏼. We vote. (@LipsZipped1) reported 8 minutes ago

  @iiNet - WTF is with no email / webmail since yesterday? And no way to find out what’s going on?

• Juno (@GiraffesRule1) reported 8 minutes ago

  @MikeCarlton01 Seems they have a problem Australia wide. Would be good if someone bothered to post on their Twitter account to inform us what is happening. @iiNet

• John w (@johnrw01) reported 9 minutes ago

  @iiNet @StuartSMWalker Surely a bit of hot weather doesn’t causes an ISP to stop providing a service. Seems a bit of a lame excuse. 16hrs is very poor SLA for an ISP esp when the parent company is up and running.

• Randy Goldberg (@RgtempMarc) reported 14 minutes ago

  @iiNet hi guys and gals. Any estimate on when services (eg email) might be restored? I'm assuming you had a shut-down because of the temperatures.

• Gezza Lenko - Cave Dweller (@Gezza_Lenko) reported 15 minutes ago

  @iinet webmail server down?

• Teddles (@TeddlesDisFixie) reported 16 minutes ago

  .@iiNet a statement or ETA on when we can access our emails accounts or possibly cancel our credit cards if they’ve been compromised would be fantastic.

• Anthony Butt (@buttman65) reported 18 minutes ago

  @iiNet Please advise what the issue is with ypur website and emails. Wont be Chpice's provider for this year.

• PlanetB (@ThePubTest7) reported 23 minutes ago

  @iiNet @WendyBirdOZ You should have announced this issue on your Twitter and Facebook accounts, Surely you have protocols - causes greater reputation damage when it appears IInet are in hiding.

• AJT - get vaccinated! (@littlemissaj65) reported 24 minutes ago

  Hey @iiNet when are you going to say something about this massive outage?!

• 2dogs (@t2d66) reported 25 minutes ago

  @iiNet @Rebus0906 been down since last night AEST mate. no pressure.

• Cate Metzeling (@catemetz) reported 25 minutes ago

  @iiNet this is not ok. When you finally fix this outage you need to address your communication plan. No update whatsoever via social media or direct message. Shameful.

• Esteem Ceilings (@ECeilings) reported 26 minutes ago

  @iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast

• kidsglasses (@kidsglasses) reported 31 minutes ago

  @iiNet @Rebus0906 Only took you 15 hours to advise. Great customer service -NOT

• Alison from Conder (@chifley_alison) reported 31 minutes ago

  @iiNet @richardawa "Richard" appears not to be the only @iinet customer having problems.....

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