iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Perth, WA | 6 |
| Brisbane, QLD | 3 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@iiNet What is extraordinary is how thin-skinned #iiNet’s social media reps can be, trying to prevent disappointed business customers from complaining publicly about its appalling service and warning them they are breaking Twitter’s rules. Want better? AVOID #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet It is extraordinary how dim and thin-skinned #iiNet’s social media reps can be, trying to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict this will be a very short relationship. Want better? AVOID #iiNet.
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Ben Parnham
(@bennyparnham) reported
It seems like @iiNet's whole business strategy is provide such poor internet service that people can't complain about them on the internet. Well jokes on you @iiNet, I've got heaps of data.
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ENDLESSLY ******* USELESS. Its support service is set up for maximum inconvenience to its customer. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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big gus
(@bigbadgus_) reported
not to mention they said the line congestion caused by them overselling their bandwith would take up to 5 years to fix and they don’t have any plans to fix the issue- that conversation ended with a ‘ if you’re unhappy we suggest finding another ISP’ i found @iiNet- much better.
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Badger 🦡
(@Badger_tbg) reported
@NBN_Australia Thanks #nbnsupport I have spoken to @iiNet numerous times with no outcome. My @Telstra 4G service is quicker than the service I receive from them
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ******* DREADFUL. I am suffering severe buyer's remorse. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet It seems #iiNet can’t even manage competently to deliver a sim card. Its service is TOTAL DISASTER. And it wishes to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.
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Delia Bartle
(@DeliaBartle) reported
@tbyrne74 @iiNet @Internode Plus, the invoicing arithmetic that was involved in disconnecting and reconnecting on a different plan was flawless. Right down to the last cent, all balanced and correct without any effort on my part. Never imagined I'd sing praise for an internet provider but here we are
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about initiating my new BUSINESS phone account with #iiNet is all ****** up, and its service is as bad as I remembered from 15 years ago. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ENDLESSLY ******* USELESS. I am suffering severe buyer's remorse. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, AND IT IS BREAKING MY BUSINESS. AND NOW A SUPERVISOR CALLED MARY HAS CUT ME OFF MID-CALL. WHEN WILL SOMEONE SENIOR TAKE RESPONSIBILITY FOR FIXING THIS AWFUL SERVICE? DO NOT SIGN UP WITH #iiNet.
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Jared
(@PointZeroOne) reported
Oh great it's an @iiNet issue with getting to the bank.
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Eclipzify
(@Eclipzify) reported
@SlinGzYT @iiNet I need help with my internet 😤
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Graham Lauren
(@cloudcitizen) reported
@iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, AND IT IS BREAKING MY BUSINESS. A PHONE MORON CALLED ZILLAH SAID SHE WOULD CALL ME BACK BUT WHEN WILL SOMEONE SENIOR TAKE RESPONSIBILITY FOR FIXING THIS AWFUL SERVICE? AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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