1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Outage Map
iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More
Check Current Status

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 5
Melbourne, VIC 18
Sydney, NSW 11
Perth, WA 14
Geelong, VIC 3
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @iiNet It is extraordinary how dim and thin-skinned #iiNet’s social media reps can be, trying to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict this will be a very short relationship. Want better? AVOID #iiNet.

  • dweeeeb
    dweeeeb (@dweeeeb) reported

    @iiNet Stand down, noob operator here. pulled one too many plugs!

  • Eclipzify
    Eclipzify (@Eclipzify) reported

    @SlinGzYT @iiNet I need help with my internet 😤

  • TheTonyHansen
    Tony Hansen (@TheTonyHansen) reported

    @paul__usher @iiNet Ever noticed how EVERY company you call is like "Sorry, we are currently experiencing longer than usual wait times"? They're either ALL shite, hence the number of support calls, or they're all understaffed and hoping you'll use their web forms, FAQs or "online assistant" ugh

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @iiNet #iiNet's service is TOTAL DISASTER, staffed by extremely dim people. And it tries to warn disappointed **NEW** customers off complaining on social media, where it hurts most, about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.

  • paul__usher
    Paul Usher (@paul__usher) reported

    Let’s do a support call with @iinet expected time 40mins….. 55 mins later, still waiting. Why would that many customers be waiting this late at night??

  • mellow_may
    may (@mellow_may) reported

    @iiNet Worst customer service ever!! Would not recommend this internet provider to anyone! Terrible customer service that never owns up for their stuff up & cant even provide a solution to a problem they caused!! Been w/out internet for 1wk during a LOCKDOWN &they refuse to help!

  • GrogsGamut
    Greg Jericho (@GrogsGamut) reported

    @iiNet Am having to pay a $60 cancellation fee. It's worth it to get away from the @iiNet service

  • GallivantGirl
    Anastasia Jones (@GallivantGirl) reported

    @iiNet I don’t have a username yet. Can you just let me know hypothetically can I take out a 6 month contract with yourselves (who we are already with) without paying the fee for a new modem etc because we already have the equipment, just need the service turned on.

  • DeliaBartle
    Delia Bartle (@DeliaBartle) reported

    @tbyrne74 @iiNet @Internode Plus, the invoicing arithmetic that was involved in disconnecting and reconnecting on a different plan was flawless. Right down to the last cent, all balanced and correct without any effort on my part. Never imagined I'd sing praise for an internet provider but here we are

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @iiNet What is extraordinary is how thin-skinned #iiNet’s social media reps can be, trying to prevent disappointed business customers from complaining publicly about its appalling service and warning them they are breaking Twitter’s rules. Want better? AVOID #iiNet.

  • bennyparnham
    Ben Parnham (@bennyparnham) reported

    @iiNet I've had a case open for about 3 months now. Two technician visits (the same technician that didn't know how to fix it the first time) and two routers later... It still sucks. Try your best, my account will be under my name.

  • xprophetess
    Cassandra Parkinson 💉 💉😷 (@xprophetess) reported

    @GrogsGamut @iiNet Another Aussie broadband person - switched over from Iinet almost 2 years ago after Iinet’s service went downhill. Very pleased I did and the actual changeover took something like an hour.

  • BaBaBarr
    HoJu (@BaBaBarr) reported

    @iiNet is the planned maintenance in Thornbury/Northcote Victoria happening tomorrow since there was an emergency outage today from 12-6? Or am I having two days in a row without internet to work?

  • Badger_tbg
    Badger 🦡 (@Badger_tbg) reported

    @Madgris Might be a @tpg company motto to buy companies like @iiNet and turn their service to ****

Check Current Status