iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 18 |
| Sydney, NSW | 12 |
| Perth, WA | 14 |
| Geelong, VIC | 3 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 3 |
| Adelaide, SA | 11 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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merduh (@ahtheo) reported@Xyenia3 @iiNet @Telstra also fix ur ****** internet
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Pete (@petebarron) reported2 hours on hold last night, no resolution. No internet & unable to work. Thanks @iiNet .
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Rade 🔪 (Addie) (@Gamer_Rade) reportedWelp, the constant dropouts from @iiNet make me incredibly happy that I decided to port out when we move. Y'all gonna reimburse me for the mobile data I have to use today because your service isn't working?
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Vaughan Bellamy-Williams (@veedub3057) reported@unicamster @iiNet I only wait on hold for around 3 - 4 minutes, plus the length of time it takes me to fill in the relevant ombudsman service's webform. If the bank / telco / insurer / etc can't answer the phone before I hit send, we deal with it through that process.
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Jo (@Makucha) reportedJEEEZUS @Iinet can’t you keep a mail server up and running for longer than 24hrs?? Someone needs to take the reins on this shitshow. Also? I want a refund for this month’s hosting service.
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Del (@b16deloz) reported@iiNet on hold for 25 minutes so far customer service is on point as always
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Adrian Black (@ajb_74) reported@iiNet … can you please tell me when your Hosted Exchange will be fixed? I have been subscribing to you Service since 2013, and this completely botched upgrade and it’s impacts are appalling! When will it be fixed? Why shouldn’t I go elsewhere for my service? #iinet #broken
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LP (@LPT63006398) reported@iiNet I requested to change plans and now my internet is down. Why would that be the way to change plans and if not, how do we fix this?
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Danielle (@22DanielleM) reported@iiNet hi team, can you tell me if there’s an issue in Collie WA 6225 please?
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199_996 (@199_996) reported@iiNet Extremely disappointed! The hosted email service has been down for more than a week, and no one answered the support line. Terrible technique, terrible customer service, should change the name to ‘iiTerrible’!
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Helio Rocha (@hel10z) reported@iiNet it's been over a 10 days and no one has helped us! We will be moving our services away from you as the support is terrible!
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squirrel nuts (@dognippies) reported@iiNet hey guys - service outage since at least 9am - what’s the ETA on resolution?
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rory (@villanellesboat) reported@IntoTheWok @iiNet Did you end up fixing this issue? I’ve been having the same problem
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Nat 😷 (@NatMcNazz) reportedYaaay! So glad you made me upgrade my router, @iinet so that I could continue to experience your inaccessible service now with an even shinier router!
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Blocka (@makross1) reported@iiNet no internet for 2 days in Perth wtf is going on
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