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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 8
Perth, WA 6
Sydney, NSW 10
Brisbane, QLD 2
Wollongong, NSW 1
Adelaide, SA 2
Canberra, ACT 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnymorgz
    John Morgan (@Johnymorgz) reported

    @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

  • BruinHutchings
    Bruin Hutchings (@BruinHutchings) reported

    Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.

  • excalgarian45
    Concerned_Citizen_53 (@excalgarian45) reported

    @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    @iiNet BizSupport total incompetence, billing us after service was cancelled.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • BangerzGab35
    Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported

    Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

  • sedgley_patrick
    Patrick Sedgley (@sedgley_patrick) reported

    @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

  • SelaStarr
    Sela Star (@SelaStarr) reported

    @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

  • LukePlunkett
    Luke Plunkett (@LukePlunkett) reported

    @iiNet seems to be an outage in north canberra after the storm...

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @iiNet help please

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

Check Current Status