iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 8 |
| Brisbane, QLD | 3 |
| Canberra, ACT | 1 |
| Adelaide, SA | 4 |
| Perth, WA | 8 |
| Sydney, NSW | 6 |
| Geelong, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Dromgold (@DianeDromgold) reported@iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.
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GillianA 🌺 (@_IndianPacific) reportedPretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28
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Lee Davis-Thalbourne (@passerkirbius) reportedHi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?
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Gary Bathgate (@BathgateGa3335) reportedRipped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.
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Diane Dromgold (@DianeDromgold) reported@wyvernsrose @iiNet I don’t get it! They are weird in providing support.
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Michelle Sullivan @mis@aus.social (@misullivan) reported@aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,
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John Morgan (@Johnymorgz) reported@iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website
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Stuart (@stueyissickofit) reportedOk @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.
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Bruin Hutchings (@BruinHutchings) reportedHey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Frank Torre (@franklycott) reported@iiNet our internet down for 2 days. Ring support. Business centre is closed (closed at 5.30pm on Sunday). But I called at 4.50!! What rubbish service is this!!??
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lune (@llunesy) reported@iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.
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Aussie Outlier (@aussieoutlier) reportedThanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?
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freddstid (@freddstid) reported@iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to
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djtj (@djtj17) reported@iiNet is there an outage in Yarralumla ACT?