iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 10
Melbourne, VIC 8
Sydney, NSW 7
Adelaide, SA 5
Brisbane, QLD 5
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @stufromoz @iiNet I stream lots and download a lot of music. Also require a stable service for video calls for work.

  • DevolvedRob Rob Hill (@DevolvedRob) reported

    We got a notification from @iiNet that there would be some disruption to our internet service in the wee hours of this morning and our service now is basically non-existent. I can’t wait until we move house soon and go with literally any other provider

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @SueKennedy19 @iiNet Unfortunately, companies who offer good service and value for money are hard to find anymore. Glad to be home and snuggling with Copper 🧡

  • toddhoustein Todd Houstein (@toddhoustein) reported

    @bigmoonidiot @bigbadgus_ @iiNet I left Belong at the start of this year. They continued charging me for the cancelled service. Same for other ex-customers. They acknowledged it 6 weeks ago, but still haven't repaid... and they seem to be actively avoiding us!

  • TezzaCoops Teri Cooper (@TezzaCoops) reported

    @iiNet is there an issue in St Kilda tonight? My normally good home wireless speed is less than 1mbps and has been for 2 hours. Please advise, thanks

  • davidslvma Dave (@davidslvma) reported

    @bigbadgus_ @iiNet Jesus bro you’ve had the worst run of luck

  • Yeeticus90 Yeeticus (@Yeeticus90) reported

    @iiNet any outages in Victoria 3222? Internet's been down for over 30 mins.

  • evaw26 Eva (@evaw26) reported

    @iiNet connection very slow.

  • evaw26 Eva (@evaw26) reported

    @iiNet having issues with our internet since Saturday.

  • Orda_CS pappa orda (@Orda_CS) reported

    Starting a community thread about terrible experiences with @iiNet that anyone can add to. I’ll start; No where near the advertised DL/UL speeds, numerous phone calls with insight such as “turn modem on and off” and when I cancelled, still billed me for 2 months afterwards

  • Orda_CS pappa orda (@Orda_CS) reported

    @WolfQveenttv @iiNet HAHA WTF. Forcing you to pay more for a service that’s worse and that you don’t even need @iiNet logic

  • Nutmeg111 stuart.gee 💧 (@Nutmeg111) reported

    @iiNet Hi Tal, already done that, talk to Kris! Speaking to @iinet CS team via DM has proven to be the same complete waste of time that is the experience over the phone. Unfortunately offering platitudes does not fix anything, has not fixed the problem and will never fix the problem!

  • _benny4 benny (@_benny4) reported

    @OrangeFizzer @iiNet They have turned into the worst ISP since TPG took them over. Overpriced for the same service as their owner.

  • bigmoonidiot mytoeingrown (@bigmoonidiot) reported

    @bigbadgus_ @iiNet seriously belong internet is soooo good never had a problem and we pay so little for it lol

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @stufromoz @iiNet Yeah, terrible service

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