iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 7 |
| Sydney, NSW | 6 |
| Perth, WA | 5 |
| Adelaide, SA | 2 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@lukeperry85) reported
@iiNet Thanks, the tech came out and solved the problem as soon as I was ready. Great service!
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Kate Hedley
(@kateloh) reported
So @iiNet says it provides 24/7 support but when I call - after a week of intermittent service - they say nobody is available. So I keep using data and end up with a massive bill and still can’t watch the olympics!
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Tristan
(@reject_cky) reported
@iiNet Could not be more disappointed with your service. Regularly cuts out or struggles to keep up with demand. And we're not streaming 4k videos or playing hi-def games online. We can't even stream a bloody episode of Bluey without it pausing to buffer. They're 7 mins long!!
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Carla
(@cookiedaux) reported
@scotinoz @NBN_Australia @iiNet I know outlook and teams have been having issues. Chrome is working fine for me. Looks like iinet are onto it.
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HiperPerry
(@hiperperry) reported
@TheIdiotTax @iiNet So.. it’s resolved now… lots of guys of my company having issues but not anymore
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Si
(@Si24644598) reported
@iiNet I would prefer that you sort your routing issues out . I live in Bathurst yet why is it now routing everything thru the Perth server instead of my closest server in Sydney . 90 ping and 11 my down compared to my usual 12-16 ping and 35 down .
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HumansAsCode
(@HumansAsCode) reported
@ItsMePHIZ Yep. Our whole suburb down since 11am. @iiNet sends sms 8 hours ago saying investigation underway. It’s now 9pm no update since. Called up iiNet they said nbn down. Oh and the nbn service and iiNet coverage health dashboards both say everything is fine. shambles. #nbnDown
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Teddy Perkins
(@Manly_Gambino) reported
@iiNet hey guys, any news on cable outages in the Geelong area? Belmont specifically. I've been without service for a few hours and there's no info on the website
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LoneVaultWanderer
(@LoneVaultWander) reported
@viraljetani @iiNet Same issue
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Lloyd
(@ltecarroll) reported
@jonburton89 @Aussie_BB @iiNet I think it was $79 for 6 months, $99 after that. 40 down, 20 up. #Toight
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💧 Paul
(@paws101) reported
@redruby17 @iiNet hmmmm never had a call for iinet like that..... But not sure what the scam would be!? Or did they ask you to call back or supply info?
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M S
(@xxbubblegum5) reported
@iiNet is there an outage in Melbourne? I activated my mobile service over a week ago but still no service.
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
@LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!
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🐀 Awambmrgw 🕯
(@awambmrgw) reported
@iiNet How about you focus on customer support! Calls terminated twice on two seperate days, email an offer and then unable to access via toolbox, 132258 rings twice then terminates! 15+ years as a customer about to end!
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Neil Cameron ️🕯️
(@Option1) reported
@redruby17 @iiNet Oh and all the numbers they supposedly come from are spoofed. So if you miss a call from a number you don't know, don't bother calling back. You'll just get the poor unaware innocent who actually does own that number.
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