iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Perth, WA | 6 |
| Brisbane, QLD | 2 |
| Albury, NSW | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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coinFREAK
(@COINSinHAND) reported
@iiNet tried resetting my toolbox password 6 times. Why is the link not working over and over again.
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Comrade Weez
(@weezmgk) reported
@RJMajik @iiNet ****. That's the usual. Have you got a surge protector on it? May not make any diff, these NCDs are apparently made of glass. Sometimes unplugging mains & cable to router then powering back up with nothing connected gets it to re-establish the link. #sigh
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Alisha/Warrior 🏴☠️
(@Alisha_ash) reported
@iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬
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sulqs
(@sulqss) reported
@Ceice @iiNet yo my internet bugging out can you please help?
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Comrade Weez
(@weezmgk) reported
@iiNet Thanks for the quick reply. Service has come back on. Big thunderstorms here, must have been a temporary outage.
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Gozzy Brad
(@lsd2ez_) reported
@iiNet the internet has slowed down to a almost unusable speed in Gosnells, whats going on?
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irena
(@aurantiacoXI) reported
@iiNet Thanks. I’ve learned is a NBN outage and not iiNet issue.
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robyn_rainbow
(@robyn_rainbow) reported
@Adelaidetechguy @iiNet I hope they go down to the shop (are these the people on Grenfell street near the bus stop? I might be mixing them up!) and give them 5c!!! Bananas way to run a business. My local bakery just gave me a 10c loan (said I could bring it in next time!).
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irena
(@aurantiacoXI) reported
@iiNet can you advise if the NBN/internet is down in the Northcote, VIC area? Just trying to figure out why my internet isn’t working & wonder if it’s related to the recent storm.
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Brad Burns
(@BradBurns5) reported
@iiNet Absolutely appalling customer support….get your **** together!!
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coinFREAK
(@COINSinHAND) reported
@iiNet Weird cause there’s a whole forum of people who’ve had trouble. With no fix but to call.
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Mark O'Shea
(@markoyaaaay) reported
@iinet how do I go about getting a replacement remote for my Fetch TV? It’s not fully broken but it performs terribly and has always done so - often delayed responses or unresponsive
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Richard Pascoe
(@Adelaidetechguy) reported
Had a client who was cut off today with #internet by @iiNet for the princely sum of 4c it was explained by support that it was an automated feature #invoices #isp
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Rob Lawson
(@rlawson1968) reported
Hi @iiNet our internet is down in Ivanhoe, Melbourne, is this an area wide issue related to storms yesterday?
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hubba hubba hummus
(@hubba_hummus) reported
@jones_writer @iiNet I might not be you provider. Nbn is crap. Though if you’re looking for a different isp superloop are good. (Sorry iinet, nothing against you, I’ve only been with superloop they’ve been good to me)
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