iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 7
Melbourne, VIC 7
Perth, WA 6
Brisbane, QLD 4
Adelaide, SA 2
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • paws101 💧 Paul (@paws101) reported

    @redruby17 @iiNet hmmmm never had a call for iinet like that..... But not sure what the scam would be!? Or did they ask you to call back or supply info?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, AND IT IS BREAKING MY BUSINESS. AND NOW A SUPERVISOR CALLED MARY HAS CUT ME OFF MID-CALL. WHEN WILL SOMEONE SENIOR TAKE RESPONSIBILITY FOR FIXING THIS AWFUL SERVICE? DO NOT SIGN UP WITH #iiNet.

  • marcusaudino hello (@marcusaudino) reported

    Hi @iiNet any service outage FTTN WA 6230?

  • hiperperry HiperPerry (@hiperperry) reported

    @TheIdiotTax @iiNet So.. it’s resolved now… lots of guys of my company having issues but not anymore

  • cookiedaux Carla (@cookiedaux) reported

    @scotinoz @NBN_Australia @iiNet Is it mostly related to Microsoft product? There's an outage. Been struggling all morning.

  • WoodLloydWood L. (@WoodLloydWood) reported

    @iinet attempting to watch the Olympics via the @7plus live tv channels using iinet's Fetch box. The Fetch box reboots itself whenever it feels like it, has a slow and unresponsive interface, and its displayed picture freezes often. iinet tries to sell movies using Fetch? Really?

  • PointZeroOne Jared (@PointZeroOne) reported

    Oh great it's an @iiNet issue with getting to the bank.

  • Option1 Neil Cameron ️🕯️ (@Option1) reported

    @redruby17 @iiNet Oh and all the numbers they supposedly come from are spoofed. So if you miss a call from a number you don't know, don't bother calling back. You'll just get the poor unaware innocent who actually does own that number.

  • Badger_tbg Badger 🦡 (@Badger_tbg) reported

    @NBN_Australia Thanks #nbnsupport I have spoken to @iiNet numerous times with no outcome. My @Telstra 4G service is quicker than the service I receive from them

  • Badger_tbg Badger 🦡 (@Badger_tbg) reported

    @iiNet The worst part is.. you say you want to help yet you never do...

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, EVERYTHING IS ****** UP AND I NEED SOMEONE SENIOR TO TAKE RESPONSIBILITY FOR FIXING IT AS MY BUSINESS IS SUFFERING. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet Have already been in contact with the "help" centre which is choosing to blame me/insinuate it is my end where nothing has changed in the last month... except service speed which has gone through the floor.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ******* DREADFUL. Been waiting another half hour for promised callback. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • czhedgehog Stacheltier (@czhedgehog) reported

    @redruby17 @iiNet Did they say they were from iinet? My recorded messages say they are Telstra (we are Telstra) 😐 i know it's not Telstra but this sucks for elderly etc 😕

  • JustABlokeTV Just A Bloke (@JustABlokeTV) reported

    @Badger_tbg @iiNet What they mean, is they are happy to pretend on social media, but you have **** all chance of getting a good result

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