iiNet

iiNet Outage Map

The following outage map shows the most recent areas in Australia where iiNet users have reported their issues and outages. If you are having an issue with iiNet and your location is not listed, make sure to submit a report.



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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 117
Melbourne, VIC 74
Perth, WA 48
Adelaide, SA 19
Brisbane, QLD 11
Canberra, ACT 10
Geelong, VIC 8
Launceston, TAS 3
Hobart, TAS 2
Mandurah, WA 2
Youngs, WA 1
Kiama, NSW 1

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iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • L. (@WoodLloydWood) reported

    @iinet attempting to watch the Olympics via the @7plus live tv channels using iinet's Fetch box. The Fetch box reboots itself whenever it feels like it, has a slow and unresponsive interface, and its displayed picture freezes often. iinet tries to sell movies using Fetch? Really?

  • Luke (@lukeperry85) reported

    @iiNet Thanks, the tech came out and solved the problem as soon as I was ready. Great service!

  • mau (@audinosaur) reported

    Hi @iiNet any service issues with FTTN WA 6230?

  • hello (@marcusaudino) reported

    Hi @iiNet any service outage FTTN WA 6230?

  • Stacheltier (@czhedgehog) reported

    @redruby17 @iiNet Did they say they were from iinet? My recorded messages say they are Telstra (we are Telstra) 😐 i know it's not Telstra but this sucks for elderly etc 😕

  • Neil Cameron ️🕯️ (@Option1) reported

    @redruby17 @iiNet Oh and all the numbers they supposedly come from are spoofed. So if you miss a call from a number you don't know, don't bother calling back. You'll just get the poor unaware innocent who actually does own that number.

  • 💧 Paul (@paws101) reported

    @redruby17 @iiNet hmmmm never had a call for iinet like that..... But not sure what the scam would be!? Or did they ask you to call back or supply info?

  • Si (@Si24644598) reported

    @iiNet I would prefer that you sort your routing issues out . I live in Bathurst yet why is it now routing everything thru the Perth server instead of my closest server in Sydney . 90 ping and 11 my down compared to my usual 12-16 ping and 35 down .

  • 🐀 Awambmrgw 🕯 (@awambmrgw) reported

    @iiNet How about you focus on customer support! Calls terminated twice on two seperate days, email an offer and then unable to access via toolbox, 132258 rings twice then terminates! 15+ years as a customer about to end!

  • Lloyd (@ltecarroll) reported

    @jonburton89 @Aussie_BB @iiNet I think it was $79 for 6 months, $99 after that. 40 down, 20 up. #Toight

  • ƙmilo Zuluaga (@M1ndCr4ck) reported

    @iiNet really bad customer service!!! YOU MUST CONTACT CUSTOMER BY PHONE OR DOUBLE CHECK BEFORE MAKE ANY CHANGES!!!!!

  • Lzqm (@LzqmOCE) reported

    . @iiNet your net ain’t working cuh? Tryna fix it for me or wha?

  • HumansAsCode (@HumansAsCode) reported

    @ItsMePHIZ Yep. Our whole suburb down since 11am. @iiNet sends sms 8 hours ago saying investigation underway. It’s now 9pm no update since. Called up iiNet they said nbn down. Oh and the nbn service and iiNet coverage health dashboards both say everything is fine. shambles. #nbnDown

  • Natasha yann 🏜🚐 (@natasha_yann) reported

    @Chopsie_Murphy @NBN_Australia @iiNet It’s incredible that someone inside NBN has the ability to shut someone’s internet down without confirming whether it’s the right one. In this day and age of dual authentication NBN do nothing and then avoid scrutiny via inbuilt opaqueness. ZERO ISO9001 quality processes.

  • Kath Murphy ♠️ (@Chopsie_Murphy) reported

    @natasha_yann @NBN_Australia I commiserate. I haven’t had this same thing happen, but my nbn experience had my head about to explode. Eventually you’re likely to get redress via the ombudsman but that doesn’t help your pocket or mind right now. I hope @iiNet fix this promptly.


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