iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Boendermaker🐀💧😈
(@Boendy1) reported
I use my internet connection for work. @iiNet as a result of a lack of response to customers during this outtage, inability to provide a 24/7 service and a general decline in service, after 19 years I am taking my business elsewhere. Very disappointing #iiNetFail
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Leah Kaminsky
(@leahkam) reported
@iiNet Disgraceful @iiNet How about an announcement informing customers there is a problem and you're 'on to it' ??
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Peter Metzeling
(@OttoVonT) reported
@iiNet still"down"? Long long time to be off the air. Not happy Jan!!!
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Dan Read
(@DanRead3) reported
@iiNet @richardawa Yep - this shows bad service by iinet - people were tweeting about this since last night and yet nothing until now. I get that tech support might close on Xmas day but if there’s a major outage like this, you really should have a backup plan to keep your customers in the loop…
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Jason Caddy
(@jasoncaddy) reported
@iinet email has been down from Christmas afternoon and they literally have there out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.
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Thinus van Rensburg
(@tvren) reported
Hey @iiNet @iiNetsupport when are you fixing your servers? Email, webmail down for nearly 24h and all your websites are down. Not good enough
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Kylie Saunder
(@KylieSaunder) reported
@iiNet why is email and your website down in Melbourne?
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Adam Dent
(@adamdent) reported
@iiNet are your services down
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Rosalie Bent
(@RosalieBent) reported
@iiNet What's the point in having a twitter account if you can't bother to at least post a 'we are having problems and we'll be fixed soon' type of message? Or have you gone bankrupt? who can tell?
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Peter Metzeling
(@OttoVonT) reported
@iiNet Why is webmail down?
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Richard Allberry
(@richardawa) reported
@DanRead3 @iiNet Tech support was meant to have been there 9-8 yesterday….
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Marquis d'Killara
(@pfbt) reported
Hi @iinet. Email not working since 1436h yesterday (25/12/2021). Your website is not responding. Can't get through on 132258. What's happening?
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Carlo Guevarra
(@Mvfcarsenal) reported
@iiNet email service has been down since yesterday. Can't retrieve emails
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Richard Olsen
(@richardolsen) reported
Looks like @iinet DNS is down, which means every Victorian government school's website is down, as well as any local services, email and other websites.
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Jason Caddy
(@jasoncaddy) reported
help! @iinet email has been down from Christmas afternoon and they literally have their out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.
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