iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Brisbane, QLD | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Potts
(@Pottsy87) reported
@iiNet is there a reason why my internet keeps dropping out. And is there a reason why you never called me back
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Lyam
(@lombombadill) reported
@iiNet now day 5, service still not fully operational. No outages on site, Level 2 escalation priority ticket, no reply. Could have switched providers 10x over by now Have someone contact me asap
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Kit
(@BirdNoises3356) reported
@iiNet Funny story time! It just took less than 15 mins to swap back to Optus yet it took @iinet nearly 12 days to swap me over to their system about 4 months back. It's almost false advertising to say you provide a phone service. It's definitely not worth the $15 or so a month.
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Voice0fTreason
(@Voice0fTreason) reported
@iiNet Any update? Should we cancel family movie night?
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AngB
(@hanoimasy) reported
@iiNet Any updates about FTTH issues now?
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Kit
(@BirdNoises3356) reported
@iiNet Oh it gets funnier! So you've cut my cable service as well as my phone service! Why?!
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Stewart Power
(@StewartPower1) reported
@iiNet Nobody replying to DM's either zzzz. Great service.
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satan
(@dispose_humans) reported
@iiNet I plan on cancelling my service this week, as I was assured by your techs that dropouts would stop by Dec 1st I’m sick of lodging tickets. Who would you recommend?
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AngB
(@hanoimasy) reported
@iiNet Hey guys. Is there any internet issue near post 5085? FTTB is not working after storm. #services #ISP #internet
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Benny Mitchell
(@Benny_Mitch) reported
@iiNet You can’t help, nbn have visited so many times and the tech last week told me to my face “just upgrade to FTTP because FTTN is so unstable and we can’t even fix it half the time” like really 🙃
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Kate Trusler
(@katling73) reported
@iiNet I’m getting an Error 503 - Service Unavailable when trying to get to your home page. Occurs in any browser I try.
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~Mullins~💙🧡🦴🎄
(@mullinsiscute) reported
gonna have to call off the stream because network issues **** you @NBN_Australia , @NETGEAR and @iiNet
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Jo
(@Makucha) reported
@AuspolSnackpod @iiNet @NBN_Australia Really? Nation wide!? We’ve had no issues today with our NBN. But TPG would blame their own mother rather than admit they were the problem.
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Noodles Rodrigues 🇭🇲
(@_noodles78) reported
@iiNet any update on the outage for Perth? Tried to call but it said the wait is over an hour!!! Went to do some work on the laptop. Nope. No streaming neither. Hot spot my telstra phone data to laptop. Any info please?
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Alexkfz7
(@alexanderkfz7) reported
@iiNet Lets take a look at the connection speed between the device and modem 52 receive and 54 send. And that I have 1 device connected. How about you admit your are overcharging for a terrible service how about u look at how many copious infrastructure upgrades could be done
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