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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 16
Sydney, NSW 12
Perth, WA 14
Geelong, VIC 3
Brisbane, QLD 5
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcusSpark1980
    Marcus (@MarcusSpark1980) reported

    @tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.

  • GeoffCohen3
    GeoffCohen (@GeoffCohen3) reported

    @iiNet @Boendy1 Get every Radio/TV/Internet investigative unit checking out WTF REALLY HAPPENED

  • roger_groom
    Roger Groom (@roger_groom) reported

    @Stoowey @iiNet I'm not directly impacted by this but never the less I can't believe the handling of it.

  • Rossielad
    Robert (@Rossielad) reported

    @MikeCarlton01 Tech issue in WA Mike. Call centre says they cant fix it aka @iinet to cheap to pay for techs over xmas break

  • PetraAu
    Petra Campbell (@PetraAu) reported

    @Boendy1 @iiNet Iinet doesn’t want to provide email services - takes up too much data. Its sad. Their customer service /tech support used to be excellent

  • 5oh19
    Sheridan Jobbins (@5oh19) reported

    Please - somebody tell @iiNet to use their gmail account if they’re having trouble logging on to give us an update on service outage!

  • Stoowey
    Stew GET VAXXED FFS! Redman (@Stoowey) reported

    @roger_groom @iiNet I left iiNet years ago because of their incompetency and terrible customer service. I don't know any close friends that use their service at all now.

  • gethie85
    Gethie_ (@gethie85) reported

    You @iiNet you are saying internet service is still available so why does it keep dropping out ever 5 minutes and we can't connect to an you site?

  • Swampduck04
    SwampDuck🦆🐃🐅 (@Swampduck04) reported

    @iiNet No communication with your customers is unacceptable. This would never have happened under the old Westnet. Should never have sold to you lot.

  • shazioewins
    Sharon (@shazioewins) reported

    @iiNet I accept the reason for the loss of service-adverse events happen.I can’t accept the ARROGANCE of NO ACKNOWLEDGEMENT of the delay in advising us-either your risk mgt processes are in a mess- ( crucial step”advise customers”) or u just didn’t care about us.U need to explain THIS!

  • SilensMortalis
    Silens Mortalis (@SilensMortalis) reported

    @iiNet An hour, a day or a week to fix it? Please communicate to your customers.

  • JackieMack
    Jackie (@JackieMack) reported

    @iiNet Is iiNet email down? I can use the internet but cannot get access to my emails

  • Nic_Innov8
    Nic Lindner (@Nic_Innov8) reported

    @jasoncaddy @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday and I can’t access your toolbox on any device. Your website also down. @iiNet Please fix ASAP & text re: status

  • Glyn_Roberts
    Glyn Roberts (@Glyn_Roberts) reported

    @whoisricho @iiNet @ancistroneura Mine went down about 90 minutes ago as well.

  • davey_h_73
    David Hyland (@davey_h_73) reported

    @iiNet @Boendy1 It's more than just email. My internet has been down all day. Relying on my mobile data today. Hopefully you can get it up and running soon.

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