1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Outage Map
iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More
Check Current Status

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 8
Canberra, ACT 2
Adelaide, SA 4
Perth, WA 8
Sydney, NSW 8
Geelong, VIC 2
Brisbane, QLD 3
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrStuartHawkins
    kalowi (@DrStuartHawkins) reported

    @iiNet You guys are the worst! Stealing money and time!

  • mattwallis81
    🇦🇺Mdub (@mattwallis81) reported

    hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    @iiNet BizSupport total incompetence, billing us after service was cancelled.

  • Chapuller_Baris
    Baris Bektas (@Chapuller_Baris) reported

    @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • fergoau
    fergo (@fergoau) reported

    @iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    @iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account

  • 0xMostdope
    Anthony | mostdope.eth (@0xMostdope) reported

    @iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.

  • mattwallis81
    🇦🇺Mdub (@mattwallis81) reported

    Hey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.

  • FreshGlade
    FreshGlade (@FreshGlade) reported

    @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

  • Laird_Bruce
    Independents in. (@Laird_Bruce) reported

    @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

  • BazNolano
    Baz Nolan (@BazNolano) reported

    Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎

  • pduthie_au
    Paul Duthie (@pduthie_au) reported

    @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

Check Current Status