iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 9
Perth, WA 8
Sydney, NSW 7
Brisbane, QLD 4
Adelaide, SA 3
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • mySMtips Tim Williams (@mySMtips) reported

    @iiNet How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • tenmant Tony Tenaglia (@tenmant) reported

    @iiNet #iinet I am in Taylors Lakes Vic with no internet all day - after 3 hours waiting on phone I get cut off mid discussion with your support guy - now 10 mins into my next 3 hour wait

  • Ellecee4291 Elle Cee (@Ellecee4291) reported

    Major internet fail @iinet. @EvoenergyACT says it told u that it would be replacing a pole 2day Our electricity wasn’t cut, so we had no notice, but the local node wasn’t operational NO telecommunications & no generator provided How are u going to compensate for 6 hrs lost work?

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @iiNet you just lost a customer of 7yrs

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @TObabe64 @iiNet Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • JackyOnYoutube VRJacky (@JackyOnYoutube) reported

    @iiNet It ******* went up for a minute and is back down, I don't have the account ******* password because I'm just the person who knows IT

  • DanishChan Danish Chan (@DanishChan) reported

    @iiNet is there an outage in Hawthorn East after you did some maintenance in the area? We’ve had no internet since 2pm.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @looseonions @iiNet Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • AFLCrowCast Crow Cast (@AFLCrowCast) reported

    @iiNet been on hold and hung up on twice since 6pm. Over 4 hours on hold. Come on, where's the service?

  • Murk_Loar Sir Lurks More KBE (@Murk_Loar) reported

    @iiNet Down in 6167 again??? And no, it's not my end, like usual.

  • CarlyRaeSpencer Carly Rae Spencer (@CarlyRaeSpencer) reported

    @iiNet been on hold for 30 mins to@your support team… this is insane! My internet is CONSTANTLY dropping out and tonight it’s just stopped working. Worst ISP ever. So over it. DO NOT SIGN UP WITH THESE JOKERS.

  • nova16_paul Paul Nova (@nova16_paul) reported

    @iiNet nonoNet all day and not even answering their phones. While the family is chewing through our mobile data with no end in sight. Is this issue only impacting nonoNet???

  • CarlyRaeSpencer Carly Rae Spencer (@CarlyRaeSpencer) reported

    @iiNet I’ve done so and you’re not replying to that so thanks for the generic reply but it doesn’t help at all.

  • Murk_Loar Sir Lurks More KBE (@Murk_Loar) reported

    @iiNet Just another 6 hour local NBN issue, finally fixed now.

  • connections8 James Norquay (@connections8) reported

    It’s crazy you can transfer someone else’s internet and essentially shut it down for days. @iiNet is the company who this other office transferred it to by mistake. No checks on the address were made at all.

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