iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 6 |
| Melbourne, VIC | 19 |
| Sydney, NSW | 10 |
| Perth, WA | 14 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Adelaide, SA | 11 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.
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Wonder Llama 🦙☘️ (@SirWonderLlama) reported@Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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zDarkrai (@Simplismm) reported@iiNet @Xyenia3 hey can you fix my internet lol its been acting up
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Anth (@Anth_Bo) reported@iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on
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💧Maria Sofi (@mariasofi) reported@iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?
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Books (@Books4566) reported@iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.
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Charles Haig (@charles_haig01) reportedHey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.
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Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported@iiNet Will do. And will hang up!
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Sela Star (@SelaStarr) reported@iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless
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djtj (@djtj17) reported@iiNet is there an outage in Yarralumla ACT?
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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England's Bali (@thestategovt) reportedhey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.
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