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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 14
Canberra, ACT 3
Adelaide, SA 8
Perth, WA 11
Sydney, NSW 10
Geelong, VIC 3
Brisbane, QLD 6
Darwin, NT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScallywagRay
    Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported

    @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..

  • Books4566
    Books (@Books4566) reported

    As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • freddstid
    freddstid (@freddstid) reported

    @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

  • Johnymorgz
    John Morgan (@Johnymorgz) reported

    @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

  • shanemyles23
    shane myles (@shanemyles23) reported

    I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

  • mattwallis81
    🇦🇺Mdub (@mattwallis81) reported

    hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

  • nullb4
    nullb (@nullb4) reported

    @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

  • BazNolano
    Baz Nolan (@BazNolano) reported

    Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

  • padubyatee
    PaulTee (@padubyatee) reported

    @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

  • ZackP1ngu
    🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported

    Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

  • skyfire747
    Anthony Widdowson 🐦 (@skyfire747) reported

    Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

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