iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 9
Sydney, NSW 8
Melbourne, VIC 6
Adelaide, SA 5
Brisbane, QLD 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ShonkrCom shonkr.com (@ShonkrCom) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for call back. How much more of my f-ing life must I waste on these clowns? #iiNet deserves no-one's business.

  • dragonbait0o0 Dragonbait (@dragonbait0o0) reported

    @iiNet How long is wait times on the phone? Trying to call you guys to help me with my internet...

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. Even when it knows a complaining customer has a problem it needs to solve, it is completely inert in its response, making them want to find another supplier.

  • cosmicfellow1 cosmicfellow (@cosmicfellow1) reported

    @iiNet are you having having issues with exchange emails today ?

  • numloxx Carsten Bauer (@numloxx) reported

    @iiNet Is the toolbox site down at the moment? Can't login.

  • looseonions Nathan (@looseonions) reported

    @iinet could you imagine having one of the few hybrid fibre/coaxial networks in the country, offering 400mbs a second and the downgrading everyone to 100mbs. The network could probably go faster anyway.

  • nctrapgoose G59 (@nctrapgoose) reported

    @iiNet is the WORST internet provider do NOT ever use these useless **** faces

  • ShonkrCom shonkr.com (@ShonkrCom) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Even when contacted, waiting for #iiNet support is endless. How much more of my ******* life must I waste on these idiots and clowns?

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.

  • jmag233 Jono Golding (@jmag233) reported

    @iiNet EXCHANGE AND WEBMAIL DOWN AGAIN. We out, thanks for the annual days long disruptions to my business and everyone else. 2 times in 2 months is enough.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet Well well well!!! The offer to resolve my issues have still not been successful … Since APT have purchased iiNet their service and competence has gone to shite I suggest people should consider an alternative as they are no longer an Organisation that avoids incompetence

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Even when contacted, waiting for #iiNet support is endless. How much more of my ******* life must I waste on these idiots and clowns?

  • Rob2563 Robstar (@Rob2563) reported

    My 2023 goes is to be rid of my crappy @iiNet service and their clunky, useless toolbox system and cumbersome payment process. Bigger and Better (and easier).

  • LiaWeston A Monster On The Hill (@LiaWeston) reported

    Hey, @iiNet - what's happening with the Toolbox login? Have been trying for over an hour and keep getting bumped out.

  • VMaxF1 Mike Sharpe (@VMaxF1) reported

    @iiNet I'll DM, but yes, that's not the issue. The issue is that there's no SPF record for the mentioned domain.

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