iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@looseonions) reported
@iinet could you imagine having one of the few hybrid fibre/coaxial networks in the country, offering 400mbs a second and the downgrading everyone to 100mbs. The network could probably go faster anyway.
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service often non-existent on two separate phones. #iiNet = terrible value and rotten CX
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Michael Trump
(@saintmichaelq17) reported
@iiNet Well well well!!! The offer to resolve my issues have still not been successful … Since APT have purchased iiNet their service and competence has gone to shite I suggest people should consider an alternative as they are no longer an Organisation that avoids incompetence
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Carsten Bauer
(@numloxx) reported
@iiNet Is the toolbox site down at the moment? Can't login.
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cosmicfellow
(@cosmicfellow1) reported
@iiNet are you having having issues with exchange emails today ?
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shonkr.com
(@ShonkrCom) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service often non-existent on two separate phones. #iiNet = terrible value and rotten CX
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mattchapmandraws
(@mattchapmandraw) reported
@iiNet Hi I seem to have an outage. The nbn outage site says there are no outages detected in my area. I’m area code 3079. Cheers
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Gavin McKenzie
(@gav_mck) reported
@Rob2563 @iiNet We've been with More Telecom, via CBA, for months now, cheaper and service is via Vocus
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for call back. How much more of my f-ing life must I waste on these clowns? #iiNet deserves no-one's business.
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. Even when it knows a complaining customer has a problem it needs to solve, it is completely inert in its response, making them want to find another supplier.
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Marc
(@MCA31) reported
@iiNet who do I contact in regards to my poor connection and speeds? I’m getting less than 9% of my plans connection speed.
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helenthepainter
(@helenthepainte1) reported
@angry_eyebrow @iiNet I got tired of my nbn nonsense not working in my small town plus too expensive. I now just hotspot off my phone and still have data left over. I don’t do games but watch on demand tv and movies this way
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Michael Trump
(@saintmichaelq17) reported
@iiNet IiNet take way too long to solve issues their problems are never theirs they are their computer systems …. Funny how these people have lost the ability to over ride or control their own systems but that’s how it is … best to look elsewhere
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A Monster On The Hill
(@LiaWeston) reported
Hey, @iiNet - what's happening with the Toolbox login? Have been trying for over an hour and keep getting bumped out.
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Robstar
(@Rob2563) reported
My 2023 goes is to be rid of my crappy @iiNet service and their clunky, useless toolbox system and cumbersome payment process. Bigger and Better (and easier).
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