iiNet Outage Map

The following outage map shows the most recent areas in Australia where iiNet users have reported their issues and outages. If you are having an issue with iiNet and your location is not listed, make sure to submit a report below.

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Bev Jones (@browneyedbev123) reported

    @iiNet worst service ever! Can't even deal with a complaint properly! No service for weeks .. no help from customer support but still taking my direct debit!

  • acmichael1 (@acmichael11) reported

    I am sooo annoyed @iiNet you guys sent a modem to the wrong address and then RTS and now there’s no where to be seen for a new modem to be sent out. Over 45 mins on the phone trying to sort Customer service useless And I now wish I never signed up !! #customerserviceFail #iinet

  • Nemesis (@Nemesis_Alert) reported

    @Dr_M_Davis @iiNet Suggest to check with friends and neighbors to see if they have the same problems to the same target websites. In ur job, CCP could be hacking you

  • Paul Woods (@paulwoods) reported

    @simongterry @iiNet @NBN_Australia I would give them the benefit of the doubt if it didn't work pretty much flawlessly for the past 6 months. What is more likely broken, the completely untouched 2m run of copper wiring in the wall, or the vastly complex network of moving parts that is a telco network?

  • Simon Terry (@simongterry) reported

    @paulwoods @iiNet @NBN_Australia I had a similar issue with another carrier that went on for years. Ended up being configuration between their modem and server. Much blaming of my wiring, my devices, etc. None of which changed when they did regularly work through outages upgrading their servers.

  • Paul Woods (@paulwoods) reported

    @iiNet Them: @NBN_Australia tests say that it is an internal wiring issue Me: Why would it work for 6 months then suddenly start dropping out around 1pm on Thu? And then somewhat stabilise after iiNet made some changes? Then start again? Them: As I said, it is just minimal dropouts

  • Paul Woods (@paulwoods) reported

    *sigh* @iiNet 2nd level support "I don't think it is an issue, I can see minimal drop outs" Me "it dropped out 4 times in the past 15 minutes..., and at least 20 times on Thursday"

  • Grant (@occams_razor_) reported

    @iiNet we’ve been having serious issues all yesterday and today in NSW, Kellyville (Sydney) internet keeps cutting out every 10 or so minutes and upload is crap all of a sudden. This is just after maintenance was performed on our local Node. This is crap, we need to work!

  • penny king (@pennykingjazz) reported

    big shout out to @iiNet - over 7 calls to tech support in 4 months, new modem in July that was going to fix everything. No internet again today when everyone is trying to work. THANKS.

  • Neil Donaldson (@NSDtrendtrader) reported

    @thechartist @NBN_Australia @iiNet The Libs gave us a future proofed low cost Super speed broadband service........ Not

  • Dylan aka Board Game Boss 🎲💻 (@AllOfTheD) reported

    @iiNet is there an unreported outage in Qld 4000? I’ve power cycled and replugged all connections on my end but still don’t have FTTB connection.

  • Marius D (@_SeeYouAtHome_) reported

    @iiNet massive speed issues on wifi, getting 0.98 download; 1.28 on my phone. Also really long wait times on call centre, unusual at this time. Issues in north Melb?

  • Jameel (@jameelj15) reported

    @iiNet one of the worst customer service experiences I’ve ever had - taken over 30 mins & 3 different staff members to get my SIM card sent to correct address

  • Hamish Cundy (@CundyHamish) reported

    @iiNet Been getting intermittent DNS failures and constant slow speeds gaming/Netflix for last couple of hours, any outages on Ultra FTTB in Melbourne atm? Tried multiple devices, rebooting router, no change

  • Phillip McAllister (@pyroblizzard) reported

    Had an internet outage earlier today in castle hill. It's kind of back? Chrome works but voice applications (Discord Skype) and games don't connect and having been giving me errors all day. I've restarted the router and multiple PC's. Please can this be looked into. @iiNet

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