iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Chopper
(@chopper78) reported
@iiNet Yes John, I will have an issue. If I don't receive my yearly email from the Sultan about my $30m inheritance I'll be quite upset.
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Petra Campbell
(@PetraAu) reported
@Boendy1 @iiNet Iinet doesn’t want to provide email services - takes up too much data. Its sad. Their customer service /tech support used to be excellent
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Denyse Whelan. #head&neckcancer #survivor
(@DenyseWhelan1) reported
@iiNet cannot access emails nor receive and send....and my blog, hosted by you, not connecting. What is issue, please? Have tried asking a few times....
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Robert
(@Rossielad) reported
@mivoicetoo @iiNet Called iinet tech support just a message about an issue in West Australia and their techs cant fix it See also to cheap to pay techs over the xmas break @iinet Want a refund of the down time
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BYFC More
(@ByfcMore) reported
@kidsglasses @iiNet Seriously swap to Aussie! iiNet is nothing what they used to be! Have a referral code but don’t even care if you don’t want it… want better internet, go Aussie. Better customer service too
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Sheridan Jobbins
(@5oh19) reported
@iiNet Your service is down. Do you fancy posting some information here - or are we all gonna just - you know... hang?
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Glyn Roberts
(@Glyn_Roberts) reported
@whoisricho @iiNet @ancistroneura Mine went down about 90 minutes ago as well.
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Janus Pitt
(@tantryl) reported
@MarcusSpark1980 @iiNet my inquiry is about FTTN service
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DingoDigital 🇦🇺
(@DingoDigital1) reported
@iiNet @DewsMonique Hi! Due to extremely poor management and ineptitude, we are experiencing regular and ongoing impacts to our customer service operations. We couldn’t give a damn as we treat our customers like rubbish so please go away.
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Ro Rainbow
(@complexrainbo) reported
hey @iiNet - I haven't had any emails for 2 days as your system is down, can all customers get a refund of the $$$ we pay you ? You are costing me money.
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Nic Lindner
(@Nic_Innov8) reported
@jasoncaddy @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday and I can’t access your toolbox on any device. Your website also down. @iiNet Please fix ASAP & text re: status
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Joel josias
(@uglyretard) reported
@jasoncaddy @iiNet Poor John,
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𝙲𝚛𝚊𝚒𝚐 𝙰𝚕𝚕𝚎𝚗
(@CraigAllenCBR) reported
Wow. Trying to apply for Qld border pass, but can’t complete, as still no PCR results from ACT (2 days and waiting) and now @iiNet email down, so can’t get Qld confirmation anyway. 😞
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GeoffCohen
(@GeoffCohen3) reported
@iiNet @Boendy1 Get every Radio/TV/Internet investigative unit checking out WTF REALLY HAPPENED
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🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day
(@KBCanB) reported
@AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?
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