iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 18 |
| Sydney, NSW | 11 |
| Perth, WA | 14 |
| Geelong, VIC | 3 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 3 |
| Adelaide, SA | 11 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet And 6 hours later (which equates to 12 in total) I still have no phone and #iiNet continue to prove they don’t understand what a telephony company does? I got a reply to my email but no reinstatement of my phone service. The weight of poor service is killing the #Hawks you know?!
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet Have paid my bill and service not reinstated but no one at iiNet to speak to - what a joke of a telephony company. Go with the strength Australia - go with Telstra or Optus
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SJXSJX (@SJXSJC) reported@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
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$5Kto$50K (@ViajePa100) reported@iiNet I need an agent to call me asap to fix my phone, thanks
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Jay (@jaydisc) reported@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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Thrill Tweeter (@thrill_tweeter) reported@iiNet my elderly parents are at San Remo Phillip Island. Landline and internet have been dodgy the last few days. Is there an issue in that area? Also if it’s the modem that’s the problem do you send out free modems - theirs is quite old?
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Furrybananas -The Pretty Great Pastafarian Prophet (@furrybananas) reported@iiNet I wish all the months were half price, the @VodafoneAU coverage is awful, @Optus was only slightly better
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Chris Haines (@hainzy84) reported@da_jamieson @iiNet Looks like service back to normal. Apparently it “a link in the transact network fell over”
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NIRANJAN SOMASHEKAR (@niranjan007) reported@iiNet is there any outage in Kallangur? Thanks
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Mike Katz (@KatzMJ) reported@iiNet just been hung up a manager. Been chasing a resolution to no internet on a new provision account. Very poor disappoint customer service. Had four calls with your company over two days and no one can help me.
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PinkRayneDrop (@PinkRayneDrop) reported@iiNet Sebastopol,Vic has had no internet connection for 24hrs. Webpage says no problems, but clearly is
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s. 🦄 (@beebopsol) reported@iiNet hi my internet speed is very slow atm. Are the issues with the nbn in melb 3004 area?
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