iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 11
Adelaide, SA 9
Perth, WA 8
Sydney, NSW 7
Brisbane, QLD 2
Canberra, ACT 1
Geelong, VIC 1
Nowra, NSW 1
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    Wow.... it dropped already.... *******... @iiNet what ******** gives?

  • JiveBlowfish David Duncan (@JiveBlowfish) reported

    @iiNet Sorry but “improve overall performance“ is BS. Storage has never been cheaper or easier to obtain. How about a notice I went over in the first place. Or how about giving 3/2/1 months notice of enforcing to give us time to sort things out. This isn’t good service!!

  • JiveBlowfish David Duncan (@JiveBlowfish) reported

    Thanks @iinet for the Christmas present of saying my mailbox is full and I have to reduce it from 4gb to 1gb with no warning. Spoke to support and they said the directive came from mgmt. no callback as requested. Gmail and Hotmail give 15gb for free. Just lost a 20+ yr customer

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @iiNet when you think you did something but in fact you did nothing.... "better retweet even though his comment says it went down less than 10 mins after coming back... earned my keep for the day" - waheeb.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.

  • JScholes_CFP Jonathan Scholes CFP (@JScholes_CFP) reported

    @sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?

  • sass1ca Jessica (@sass1ca) reported

    @iiNet Thanks. Your link says it’s affecting Highton, Belmont and Grovedale. This is postcode 3216. But when you put this in the website, says nothing affecting service.

  • JohnAquilan John S (@JohnAquilan) reported

    @iiNet are there issues with the vdsl2 in Canberra? Dropping in and out all night?

  • JScholes_CFP Jonathan Scholes CFP (@JScholes_CFP) reported

    @iiNet so is the issue in Geelong on cable going to be a long one?

  • Phil28110 Phil281 (@Phil28110) reported

    @iiNet System down in Geelong. Any update please?

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.

  • aussiefootycom Aussie Footy Forums (@aussiefootycom) reported

    @Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.

  • saltymolty saltymolty (@saltymolty) reported

    Fix your **** @iiNet

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @iiNet another outage and no word back on reimbursement for the last one.... you ****** up big here. Comp me a bill or I'm walking.

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