iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 9 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
toobahlou
(@toobahlou) reported
@iiNet I have been refunded $292 and $145 - ongoing battle since August. Fire your technical support team, I think I had to walk through troubleshooting with each and everyone of them. And told them what the issue was….. we got there in the end when one with a brain could go off script
-
🏹 joan-of-arcing 🌻
(@ArcingOf) reported
@DocB__ @iiNet Your experience with @iiNet is causing me to reconsider provider’s. Been with them for a decade or more, their service is slipping. Got very close a few weeks back.
-
AJ 💧🏳️🌈
(@WhyItself) reported
@DocB__ @iiNet I always demand they write notes and that they read them to me before I hang up, many staff don't write notes I used to run call centres, I know how lazy some staff are
-
Ron Baumann 💧
(@DocB__) reported
@iiNet I'm hearing this for 4 days now but still without the internet access that you're already billing me for. I've also just noticed on my dashboard that the service at my previous address is still active. All hell will break loose if I'm still being billed for it.
-
Lowest of the boosted proles.
(@StuartS1961) reported
@misullivan @iiNet You didn't expect them to understand networking did you? Seems a bit much for a network call centre person to understand networks.
-
Carsten Bauer
(@numloxx) reported
@iiNet what the hell? You disconnect my internet after I fixed up my billing details with your last week? What the hell? And I can't speak to you on the phone because it's a Sunday afternoon. That's pretty damn low for a customer of over 20 years.
-
ᴍᴜʀᴅʀ
(@Murdr__) reported
FIX MY ******* INTERNET @iiNet
-
Queen MaxiTaxi #Bilo #Climate #Assange
(@maxitaxi3333) reported
@DocB__ @iiNet I left @iiNet when they were taken over by TPG. iinet used to be great with service and payments, but no more. I hate to say, I’m with Telstra now.
-
Political Cat
(@integrityftw) reported
@MundayJessica @iiNet Oh crap. We have been having issues with out iiNet home internet too. The kids have been losing their minds and we have had to use our mobile data which is costing a fortune. 😡
-
Eyes.ust
(@eyes_ust) reported
@iiNet @HawthornFC Are the memberships for customers who called your helpline using their mobile and then got charged for the call - a call because they were having problems with your service! Does iiNet treat Hawks players x this way?
-
Ewart, Dave
(@davidbewart) reported
@iiNet very slow today in Mirboo North
-
💧Shiv 😷
(@BLShiv) reported
@DocB__ @iiNet Yes ... left iiNet as they failed to resolve an issue clearly on their end for months.
-
Tamara Klomp
(@tamaraklomp1) reported
@iiNet This happens exactly one week before the bill@is due,every month…..never had these issues with the company I signed up with that was bought out by iiNet ,I have stayed with this company since (roughly 5 yrs) I’m getting fed up
-
Fogazi
(@Fogazi) reported
@iiNet No it's fine, I see that the outage has been re-opened. BTW maybe tell your customer support reps to hang up the phone when they are leaving a message rather than leaving a 3 minute message slagging the customer...
-
Some Pulp
(@nagorzoth) reported
@iiNet are you guys aware of issues still affecting NT? You guys supposedly fixed the issue today and are reporting all clear on service status page but I'm still getting speeds of ~0.5mbps constantly.
Check Current Status