iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 11
Adelaide, SA 8
Perth, WA 7
Sydney, NSW 7
Brisbane, QLD 2
Geelong, VIC 1
Nowra, NSW 1
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Molavigne1 Molavigne (@Molavigne1) reported

    @madeitobvious @iiNet Good luck, it took them 2 weeks to sort out our issues. Buy a new modem and switch provider if you want service

  • _noodles78 Noodles Rodrigues 🇭🇲 (@_noodles78) reported

    @iiNet any update on the outage for Perth? Tried to call but it said the wait is over an hour!!! Went to do some work on the laptop. Nope. No streaming neither. Hot spot my telstra phone data to laptop. Any info please?

  • 22DanielleM Danielle (@22DanielleM) reported

    @iiNet hey team. I’ve lost internet at 6225 Collie. Any issues at the moment? And before anyone mentions it could be my modem, it’s not.

  • before293021431 before2930214322 (@before293021431) reported

    @iinet I would like an explanation as to why your staff are refusing to fix the outage on our business line.

  • timilawani Lawani (@timilawani) reported

    @iiNet hi there is internet outage at post code 3030 victoria . Help!!!!!!!!!!

  • katling73 Kate Trusler (@katling73) reported

    @iiNet I’m getting an Error 503 - Service Unavailable when trying to get to your home page. Occurs in any browser I try.

  • Pottsy87 Shane Potts (@Pottsy87) reported

    @iiNet is there a reason why my internet keeps dropping out. And is there a reason why you never called me back

  • alexanderkfz7 Alexkfz7 (@alexanderkfz7) reported

    @iiNet Lets take a look at the connection speed between the device and modem 52 receive and 54 send. And that I have 1 device connected. How about you admit your are overcharging for a terrible service how about u look at how many copious infrastructure upgrades could be done

  • mullinsiscute ~Mullins~💙🧡🦴🎄 (@mullinsiscute) reported

    @NBN_Australia @NETGEAR @iiNet Nah it's ok, I'm not actually angry, I'm aware it's unstable around my area. Thanks!

  • JEALayton James Layton (@JEALayton) reported

    @iiNet NBN status states outage and refer to provider for details. iiNet network status states everything is normal, despite it not being. Please assess/comment.

  • before293021431 before2930214322 (@before293021431) reported

    Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.

  • Benny_Mitch Benny Mitchell (@Benny_Mitch) reported

    @iiNet @NBN_Australia FTTP upgrades have been available for over a year, I’ve been eligible for 8+ months and my FTTN is so degraded I don’t even know what im paying for! You have offically lost a 15+ year customer today! Thanks for leaving your existing customers with crap!

  • hanoimasy AngB (@hanoimasy) reported

    @iiNet Hey guys. Is there any internet issue near post 5085? FTTB is not working after storm. #services #ISP #internet

  • lombombadill Lyam (@lombombadill) reported

    @iiNet now day 5, service still not fully operational. No outages on site, Level 2 escalation priority ticket, no reply. Could have switched providers 10x over by now Have someone contact me asap

  • madeitobvious Nicole A (@madeitobvious) reported

    Hey @iiNet - my modem is giving me red lights only. Have tried the usual troubleshooting and nothing is working despite no NBN or iiNet outages. On hold to tech support with a wait time of 1 hour - is something going on?

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