iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 12 |
| Adelaide, SA | 10 |
| Perth, WA | 9 |
| Sydney, NSW | 7 |
| Geelong, VIC | 2 |
| Brisbane, QLD | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Kathryn Buxton
(@KathrynBuxton3) reported
@iiNet I received a few emails for a short time this morning and now nothing again?? Any one with the same problem?
-
Sean
(@voscauchemars) reported
@iiNet Further you have stopped 24/7 support. Do you think technical failures only happen during office hours? Now when you are open it's impossible to get through. You have gone to sh*t since the TPG takeover.
-
🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
48 hours with no service @iiNet and still no communication from you! Very poor performance! #OmbudsmanNext #iinetstilldown #iiNet
-
Vaughan Bellamy-Williams
(@veedub3057) reported
@ralphytown @iiNet @acmadotgov At least the Webmail login page comes up now, even if it refuses to actually log in. This might be the impetus to abandon my old iinet mailbox...
-
Sean
(@voscauchemars) reported
Hey @iinet what you are calling a webmail issue is far more serious. Your systems were completely down from approximately 13:15 Saturday until 20:00 Sunday. Emails received during that ffailure have disappeared, Some emails are still not being delivered. It's not just webmail.
-
Gotrek1966
(@hatross66) reported
@iiNet iiNet used to be good, once TPG bought them out that’s when things started to go wrong. TPG want the money but never cared about the customers. They ended all gaming servers and forums from iiNet and Internode because it did not “make money” and upset thousands of people.
-
Jia-Yee Lee
(@jia_yeelee) reported
@iiNet no email since Christmas day. What is status update to fix this?
-
Juanito 🌖
(@jtanos10) reported
@jen_vevie @iiNet Not receiving emails either!!! WTF
-
Marcus
(@MarcusSpark1980) reported
@george_spiridis @iiNet iiNet email servers have been down nationwide since early Christmas morning
-
ozshena
(@ozshena) reported
@iiNet And now another 24 hrs with no further 'update' and no actual informative truth as to what is actually going on with your systems, and what information of ours has been affected. You've gone from pathetic to piss poor, congrats #iinet. Try honesty, it may save you some customers.
-
PJ in Aust.
(@IM_CollectorAU) reported
@iiNet Sending or receiving emails still a problem, I'm using outlook. Been sent an email 3 times but nothing through and sent a test message with nothing arrived there.
-
dodgy_coder
(@dodgy_coder) reported
@FGecolarge @cc_stoney @iiNet Yes some people lost power, iiNet had an outage that lasted nearly 3 days
-
Chibuzo
(@chibuzo_l) reported
@connorbrady00 @iiNet Exactly, why the hell would you pay for an inferior service that locks you in to one specific ISP? Pure madness. At least if you're going to pay for email make it something worthwhile like @ProtonMail
-
Amanda Ralph
(@ralphytown) reported
No information on the datacentre outage on @iiNet homepage, 24+hrs ago since a vague update on their FB page and no response to repeated inquiries. 3 days now and counting. @acmadotgov are you able to intervene on customers' behalf? #iinet #iinetfail #iinetstilldown
-
Dan James
(@drjames2) reported
@iiNet Not receiving most emails for best part of the day. Called support who got back to me nearly 3 hours later. Was then put in a que for email hosting support for 30 mins only for the call to then drop out.
Check Current Status