iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 2 |
| Sydney, NSW | 14 |
| Williams, WA | 1 |
| Perth, WA | 4 |
| Melbourne, VIC | 2 |
| Canberra, ACT | 1 |
| Adelaide, SA | 3 |
| Arumpo, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dougie Herd (@dougie_herd) reported from Canberra, ACT@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Birds Aren't Real (@LisaGlass200) reported@iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling
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zDarkrai (@Simplismm) reported@iiNet @Xyenia3 hey can you fix my internet lol its been acting up
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Books (@Books4566) reportedAs usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
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Late Stage Capitalism Queen 👑 (@NatMcNazz) reported@iiNet My internet’s down, please help. 🙏
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Jeff Healy (@monkeylogicwa) reportedReally @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...
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🇦🇺Glenn McDonald (@Glenn_SoilAgro) reportedPreviously @iiNet couldn’t do check because “internet connection wasn’t working and recommended resetting modem”… which is exactly what we have to do every 5-20 minutes. Gets so bad we look at each other & say “your turn to reset router”. @iiNet is useless. Next step @Starlink
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported@iiNet BizSupport total incompetence, billing us after service was cancelled.
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fozzyb3ar (@KickFozzyb3ar) reported@iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this
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Shane Yokom (@Yokom361) reportedAbsolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.
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Ty Ty (@TYTY777729) reported@pduthie_au @iiNet It’s been pre bad ay
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🇦🇺Mdub (@mattwallis81) reportedHey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.
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Nat Sariman (@NatSariman) reported@iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems
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Sela Star (@SelaStarr) reported@iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless
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England's Bali (@thestategovt) reportedhey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines