iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 10
Melbourne, VIC 8
Sydney, NSW 7
Adelaide, SA 5
Brisbane, QLD 5
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • deric_samji Deric Samji (@deric_samji) reported

    @iiNet still seeing patchy NBN in South East Brisbane. Please help!

  • NakedStatistics stats (@NakedStatistics) reported

    @iiNet @SixersBBL @SixersWBBL Mate service is down, when are we fixing it?

  • suehodges61 sue hodges (@suehodges61) reported

    @SarahTtheWriter @iiNet They are really bad. Utterly confusing billing & toolbox and they cut our Internet off with no notice. They also insist on direct debit. We’re fed up.

  • SarahTtheWriter Sarah Thomas (@SarahTtheWriter) reported

    @PippinRabbit @iiNet @Telstra Oh nooooooo!! That’s awful!! I’m sorry to hear

  • ExcelYourself Neale Blackwood (@ExcelYourself) reported

    @iiNet All good back up - looks like the GF ticket frenzy caused the issue.

  • samantha_wimala Samantha Wimala (@samantha_wimala) reported

    @iiNet wifi in Meadowbank Nsw is down again. #iinetoutage

  • PippinRabbit Daisy 👽❤️ (@PippinRabbit) reported

    @iiNet Tried for weeks with no resolution.

  • DanGeorge809 Dan George (@DanGeorge809) reported

    @iiNet @NakedStatistics Then why don't you own the problem and post updates on social media as well? You should be providing information to customers through as many avenues as possible.

  • KaurTiffany Tiffany Kaur (@KaurTiffany) reported

    @iinet **** this, I think I’ll go Aussie bb. First time with inett and **** customer service.

  • SarahTtheWriter Sarah Thomas (@SarahTtheWriter) reported

    @iiNet Great, thanks, apology accepted. I’m obviously accessing this through my @Optus network on my phone because… well, my wifi is down and I can’t access the internet otherwise to check for your updates. @Optus how are your home broadband deals these days???

  • KaurTiffany Tiffany Kaur (@KaurTiffany) reported

    @cc42434374 @iiNet I’m starting to think the same. Had my eye on them for awhile now. This outage tonight is killing me.

  • ToniChappers Princess Paradox (@ToniChappers) reported

    @iiNet very patchy/no internet in Melbourne tonight for the last few hours. Plus a planned outage tomorrow during business hours tomorrow??? Super frustrating.

  • PippinRabbit Daisy 👽❤️ (@PippinRabbit) reported

    @iiNet But the lady on the phone is telling us there is no problem! Which is right?

  • adamstaples . (@adamstaples) reported

    Work to do but @iiNet is down in Bendigo…taking advantage and going to bed. Work can wait until 5am.

  • PanthersFan9O Ashley Walker (@PanthersFan9O) reported

    @iiNet @Karina_Melbs And it's down again....

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