iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 8
Sydney, NSW 7
Perth, WA 7
Brisbane, QLD 4
Adelaide, SA 2
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenangelico Stephen Angelico (@stephenangelico) reported

    Sorry guys, stream is cancelled for tonight. Internet connection went down hard, and between @iiNet and @NBN_Australia it can't be fixed tonight.

  • MattSainsb DDNet - We like Japanese games :D (@MattSainsb) reported

    @iiNet Do you have any idea how unhelpful “as soon as possible” is? You’re actually costing me money, iiNet. I need to work and I can’t right now, as I need the Internet. A helpful status update with approximate or likely resolution times would be appreciated.

  • glenngpage Glenn Page (@glenngpage) reported

    @iiNet Thanks for your efforts Liz but just offering for a service rep to call me is no different to what I’ve been through the last 4 days. @iiNet and @NBN_Australia need to lift their respective games and sort it out

  • charleshawa Charles Wright (@charleshawa) reported

    @iinet I have been a customer with @iinet for over 12 years but nobody responded to my tweet this morning. Very disappointed.

  • Mike_Rukus Rukus_ (@Mike_Rukus) reported

    @iiNet Nobody ******* cares. How about you provide better service instead of shitposting on twitter.

  • s0naut Mark McEwen (@s0naut) reported

    @Spawnlol @iiNet They're waiting for their service to stop dropping out before they can work out the issue with you, just give it another 5 years

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @iiNet I just want a world where I can choose between 4-6 companies based on customer service, speeds, and prices. In my reality, my area has 2 affordable-ish choices with poor customer service and frequent downage issues, and no alternative I've been made aware of.

  • klarinetteheini Moritz Willers (@klarinetteheini) reported

    @iiNet how come you pride yourself to be 1st in customer service? It is now two months (TWO MONTHS!!!!) that I am battling with your support to get a problem resolved for one of your customers. He has given up on you. I haven’t: 351138082. Make an effort!

  • deepwaters1306 kurt bathgate (@deepwaters1306) reported

    @iiNet lost all nbn tonight network status says working....NOT 3930

  • klarinetteheini Moritz Willers (@klarinetteheini) reported

    @iiNet how come you pride yourself to be 1st in sustainer service? It is now two months (TWO MONTHS!!!!) that I am battling to get a problem resolved for a customer of yours. You customer has given up on you with the problem unresolved. I can’t accept that. #351138082

  • deepwaters1306 kurt bathgate (@deepwaters1306) reported

    @iiNet lost all nbn tonight network status says it’s working....NOT

  • student__OfLife StudentOLife (@student__OfLife) reported

    @iiNet 1st month in and already experiencing issues, full day without internet until technician can come over :((

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @iiNet nah, American internet companies are the ones I'm currently having a problem with

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @Spawnlol @iiNet my bad, assumed they only wanted to string along famous people with their empty promises

  • BDM18 Bianca Walker (@BDM18) reported

    @redruby17 @iiNet In all honesty, I've never had a better supplier than iinet. When I move, I'll be going with them again!!

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