iiNet Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

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  Bye Bi & GLTQIA Smoko (@annieljensen) reported 3 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

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  Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported 3 minutes ago

  @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..

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  Diane Dromgold (@DianeDromgold) reported 3 minutes ago

  @wyvernsrose @iiNet I don’t get it! They are weird in providing support.

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  Diane Dromgold (@DianeDromgold) reported 4 minutes ago

  @iiNet help please

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  Geoff Thomas (@Geofftheplumber) reported 7 minutes ago

  I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

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  Graham Lauren (@cloudcitizen) reported 9 minutes ago

  @DodoAustralia Wow, how complacent can you get? Email keeps nagging me, it’s time to activate your SIM. When ******** are you going to send it, #DodoAustralia? So far, your service is no better than, and no less irritating than the @iinet I so desperately want to replace.

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  Zane Elzein (@Zanelzfd3) reported 9 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

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  Dougie Herd (@dougie_herd) reported 10 minutes ago from Canberra, ACT

  @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

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  Rod L (@lavo96) reported 13 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

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  Sela Star (@SelaStarr) reported 13 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

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  cyph (@imcyph) reported 23 minutes ago

  @iiNet **** you let me switch isps i hate you so much

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  BigDaddy (@B1gD4ddy8055m4n) reported 24 minutes ago

  @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

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  jimmy jbt (@jimmyjbt) reported 26 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Benjamin Ryan (@dexter_ryan) reported 26 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

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  Stuart (@stueyissickofit) reported 27 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.