iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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debbie
(@debbie_sharrii) reported
@iiNet Issues happen all the time, and cant be helped, but notification would be nice to know what is going on.
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Chris T
(@chriswhv6) reported
@gordonkerry @iiNet This is exactly what I’ve experienced as well. A few emails only came through yesterday afternoon and some were multiple duplicates of the same and again today email is down all together.
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ross
(@rossj80) reported
@iiNet email still down, are you kidding?
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Mark Ian Jones
(@markianjones) reported
@iiNet after the massive iiNet outage over Christmas, We are still experiencing email issues. Mail sent days ago still not received plus today no email at all on one of my accounts: The server returned the error: Account is temporarily unavailable.
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Suburban Stocks
(@croydon_of) reported
.@iiNet Well we are up to day 4 with no email services... Is it still extreme weather in WA causing the entire systems to break down? Hamster died? Everyone on holidays? Zero news, zero updates, zero f*cks given, just completely hopeless.
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Sarah DarknStormy
(@indigorhoades) reported
@iiNet Email still down. It's been 4 days with very limited access, if at all. Still managed to send me an invoice via sms though for a service I'm not getting. Now can't even log in.
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Suburban Stocks
(@croydon_of) reported
4 days now with no @iiNet email services, Australia-wide. No detailed information, no ETA on resolution. Just hopeless. @TimBiggs
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Don’t grow up, it’s a trap 🦘✳️💉
(@stejwill) reported
@iiNet judging by the responses to requests for help iinet must be using a bot to reply. #fail
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Charles Wright
(@charleshawa) reported
@iiNet I cannot log into webmail? Is there a problem with the email?
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not particularly flash Gordon
(@gordonkerry) reported
@iiNet Hi - my email was down all day 26/12, briefly recovered yesterday and down again now. I sent a DM yesterday evening with details so look forward to your response, as I work from home.
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terrence
(@Badgerdragon) reported
@ralphytown @iiNet Had a brief download of messages then nothing. Asking for password login but doesn’t respond.
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The Real Goobly
(@TheRealGoobly) reported
@BaconSupanova @iiNet Mate, I haven’t been receiving emails since about lunchtime on Xmas day. iiNet haven’t really explained why or given any indication of how long it will take to fix the problem. All a bit hopeless, really.
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Paul ewan
(@Paule350) reported
@iiNet So emails back not working again today after some intermittent availability yesterday, Jen are you going to fix it properly? #iinetstilldown
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💉 Peter Hunter 💉
(@PCHunter_75) reported
Is anyone else still having issues getting e-mails through @iiNet ??? 3 days now and its still ******* up.
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Ian McLean
(@imclean557) reported
@iiNet It looks like the edge gateway's firewall rules were restored incorrectly by iiNet after the outage. I get an RPC timeout when I try to update or remove the problem rules. Or even update one rule.
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