iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 10 |
| Sydney, NSW | 8 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 2 |
| Geelong, VIC | 2 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
-
Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
-
matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.
-
Jac Beecroft
(@CultofJack) reported
from
Melbourne, State of Victoria
@Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.
-
🏴Davo Hunter🏴
(@AzumangaDavo) reported
from
Westfield, State of Western Australia
@akkamartialarts @iiNet There's an outage, ummmm.... everywhere
-
matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE
-
Trent Bursill
(@Holdingtheball) reported
from
Ballarat North, State of Victoria
@iiNet Hi. Is there currently an issue with NBN in Lucas? Impossibly slow speeds at the moment...
-
Kit McMahon
(@kitmcmahon) reported
from
Melbourne, State of Victoria
Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?
-
Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
-
Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
-
Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
-
Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
-
Krystin Beth-Moore
(@krysbethmoore) reported
from
Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
-
matt james
(@MattyJayAU) reported
from
Adelaide, State of South Australia
@iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.
-
Nicola chapper
(@NChapper) reported
from
Midway Point, State of Tasmania
@iiNet hi I’m still having issues with slow internet about 8.30 at night my son now uses his mobile data off his phone for his gaming it’s quicker than the nbn100 I’m paying for if I want to cancel how long do I need to inform you and do I have to pay a cancel fee regards Nicola
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