iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Brisbane, QLD | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet The riddle of iiNet - be a loyal pay on time customer for 10 years, somehow the data bill (not phone calls) go through the roof and we disconnect your phone. How do you now call iiNet to resolve issue? Any solutions please forward to brains @ iiNet! #iinet #giveusideas
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shaun
(@nakedputseller) reported
@maxepriest @iiNet In ainslie it’s down aswell @iiNet
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Akhil
(@no_spacesss) reported
@iiNet I am in pakenham vic and my iinet mobile internet hasn’t been working since yesterday. Called support and they have no clue when its going to be fixed.
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Glen Foreman
(@glen_foreman) reported
@iiNet hi. Haven't had internet in 6025 for hours. Have restarted router. No difference. Any issues please?
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Ryz
(@RyanService3) reported
@iiNet @da_jamieson iiNet issues being reported all over Australia atm
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Thrill Tweeter
(@thrill_tweeter) reported
@iiNet my elderly parents are at San Remo Phillip Island. Landline and internet have been dodgy the last few days. Is there an issue in that area? Also if it’s the modem that’s the problem do you send out free modems - theirs is quite old?
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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SJXSJX
(@SJXSJC) reported
@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
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Chris Haines
(@hainzy84) reported
@da_jamieson @iiNet Looks like service back to normal. Apparently it “a link in the transact network fell over”
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Max E. Priest
(@maxepriest) reported
Hi @iiNet there appears to be an outage in Turner, ACT. Has yet to appear on your outage map.
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s. 🦄
(@beebopsol) reported
@iiNet hi my internet speed is very slow atm. Are the issues with the nbn in melb 3004 area?
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tom minchin
(@tom_minc) reported
@da_jamieson @iiNet I'm also down in the same area on vdsl
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Jay
(@jaydisc) reported
@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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