iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Adelaide, SA | 4 |
| Perth, WA | 4 |
| Brisbane, QLD | 1 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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youituber momo
(@youituber) reported
@SteveMolk @CampbellNewman @iiNet This isnt an outage, they sold us a product did X Y & Z and as of yesterday are now saying it longer does these things, too bad so sad, not our problem. Zero notice.
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LG Porter
(@LGPorterZ) reported
@DemiCassiani @iiNet @TPG_Telecom We didn’t get an sms at all. However, can confirm that this is both an outage and a permanent change …..
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Jo
(@Makucha) reported
@iiNet @youituber Is this actually a permanent change or are you working to have the service restored?? If this is permanent why did iinet not advise its hosted services customers in advance? This is completely unacceptable.
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Sarah Fielke 🌈
(@sarahfielke) reported
@iiNet are there email issues this morning? I can’t connect to get my emails on my phone or my computer.
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Campbell Newman
(@CampbellNewman) reported
2.5 days now, and counting, for many SMEs across Australia with no @iiNet email service that they have paid for. Minimal communication from this company. Numerous complaints lodged with the Ombudsman. Time for @iiNet to provide some answers.
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Steven Swarts
(@Aus_TechCare) reported
@iiNet Hosted Exchange is still not working! Is this going to be fixed? Or is OWA the only option going forward?
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before2930214322
(@before293021431) reported
@iiNet @iiNet We have been forced to swap to keep our phone service that doesn't sound right to me.
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Branden
(@BrandenJH77) reported
@iiNet email server issue, have hosted server and getting certificate issues from your end
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Rob D
(@robbie_b_d) reported
@iiNet @youituber Hang on a minute.. are you suggesting this is deliberate and permanent?!
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Jo
(@Makucha) reported
@iiNet can you please confirm if hosted email service has been permanently removed or if you are working on the issue to have it restored? The wording on the event on your website and some of your own Twitter texts suggests this is permanent? If so why no notice in advance?
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cosmicfellow
(@cosmicfellow1) reported
@iinet funny that iinet are sending out emails saying that we may have problems getting emails...maybe SMS better lol
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Leanne S
(@SmithBrisbane) reported
@iiNet having an issue with Outlook 2019 and iiNet hosted exchange coming up with an iiNet server certificate and password error. Using exchange, not pop or imap. Haven’t been able to sync since 11pm Friday. Is this currently being looked at by engineers?
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Corey Franklin
(@coreyhfranklin1) reported
@iiNet I love #iinet as a internet provider and I have been a customer for a while. But I didn’t have any luck in canceling my my direct debit or getting an extension on the date I wanted. Thank you. Have a good day.
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Demi Cassiani
(@DemiCassiani) reported
@sarahfielke @iiNet I also have the same issue - can’t get emails on my phone
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sue hodges
(@suehodges61) reported
@StevenSinagra @iiNet Yes - it took 8 hours or more for iiNet to send an email (!) to tell us its server was down. I lost a morning of work trying to fix it.
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