iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 10 |
| Melbourne, VIC | 8 |
| Sydney, NSW | 7 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Deric Samji
(@deric_samji) reported
@iiNet still seeing patchy NBN in South East Brisbane. Please help!
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stats
(@NakedStatistics) reported
@iiNet @SixersBBL @SixersWBBL Mate service is down, when are we fixing it?
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sue hodges
(@suehodges61) reported
@SarahTtheWriter @iiNet They are really bad. Utterly confusing billing & toolbox and they cut our Internet off with no notice. They also insist on direct debit. We’re fed up.
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Sarah Thomas
(@SarahTtheWriter) reported
@PippinRabbit @iiNet @Telstra Oh nooooooo!! That’s awful!! I’m sorry to hear
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Neale Blackwood
(@ExcelYourself) reported
@iiNet All good back up - looks like the GF ticket frenzy caused the issue.
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Samantha Wimala
(@samantha_wimala) reported
@iiNet wifi in Meadowbank Nsw is down again. #iinetoutage
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Daisy 👽❤️
(@PippinRabbit) reported
@iiNet Tried for weeks with no resolution.
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Dan George
(@DanGeorge809) reported
@iiNet @NakedStatistics Then why don't you own the problem and post updates on social media as well? You should be providing information to customers through as many avenues as possible.
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Tiffany Kaur
(@KaurTiffany) reported
@iinet **** this, I think I’ll go Aussie bb. First time with inett and **** customer service.
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Sarah Thomas
(@SarahTtheWriter) reported
@iiNet Great, thanks, apology accepted. I’m obviously accessing this through my @Optus network on my phone because… well, my wifi is down and I can’t access the internet otherwise to check for your updates. @Optus how are your home broadband deals these days???
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Tiffany Kaur
(@KaurTiffany) reported
@cc42434374 @iiNet I’m starting to think the same. Had my eye on them for awhile now. This outage tonight is killing me.
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Princess Paradox
(@ToniChappers) reported
@iiNet very patchy/no internet in Melbourne tonight for the last few hours. Plus a planned outage tomorrow during business hours tomorrow??? Super frustrating.
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Daisy 👽❤️
(@PippinRabbit) reported
@iiNet But the lady on the phone is telling us there is no problem! Which is right?
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.
(@adamstaples) reported
Work to do but @iiNet is down in Bendigo…taking advantage and going to bed. Work can wait until 5am.
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Ashley Walker
(@PanthersFan9O) reported
@iiNet @Karina_Melbs And it's down again....