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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Canberra, ACT 4
Adelaide, SA 8
Perth, WA 11
Sydney, NSW 10
Geelong, VIC 3
Melbourne, VIC 14
Brisbane, QLD 6
Darwin, NT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanMillTraining
    Dan Mill (@DanMillTraining) reported

    With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft

  • BazNolano
    Baz Nolan (@BazNolano) reported

    Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

  • ImCaz
    ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported

    So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡

  • SelaStarr
    Sela Star (@SelaStarr) reported

    @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

  • nullb4
    nullb (@nullb4) reported

    @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

  • CryptoICTkat
    CombatCat (@CryptoICTkat) reported

    @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

  • lollypopangel
    Heather (@lollypopangel) reported

    @iiNet fix the ISP. you are blocking @discord access. trying to access it through the application and through their website is being blocked by you,. this is the 2nd time in the last month.

  • Kliddiard
    Kristian Liddiard (@Kliddiard) reported

    @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

  • dalekman9999RP
    Nik (@dalekman9999RP) reported

    @iiNet i have sent a message. Having issues currently.

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

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