iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Vicki Watson (@ScorpioGCoast) reported a minute ago

  @iiNet problem with internet in Surfers Paradise. Do you know anything about this?

• The Real Goobly (@TheRealGoobly) reported a minute ago

  @iiNet #iinet Is anyone else experiencing an Internet outage (iiNet or NBN) in Darlinghurst, Sydney? Started about 10 pm for me.

• King Schleck (@KingSchleck) reported 2 minutes ago

  @iiNet is there an internet outage at St Marys 2760 NSW?

• Chris Parry (@Pazzdogg) reported 2 minutes ago

  @iiNet having internet connection problems the network keeps dropping in and out even though the wifi modem is showing all connection lights on and still not able to access the internet

• Marius D (@_SeeYouAtHome_) reported 3 minutes ago

  @iiNet It seems there was a fire at an exchange that is impacting internet services in Eltham/3095. This is from screenshot texts on other social media. Current estimation of service being restored is 8th March. But no information from you as a service provider?

• Emma K (@EmmaMareeee) reported 3 minutes ago

  @iiNet hi iinet, nobody is responding to my emails and I don't call 13 numbers on mobile. I've moved house and I've received over 6 texts/emails about plugging in my modem. My modem is plugged in. I have internet. Shouldn't you guys know that? Can you cancel my old house now?

• Marius D (@_SeeYouAtHome_) reported 7 minutes ago

  @iiNet Are there connection issues in Eltham/3095? Have had wireless broadband issues since yesterday, have called & a ticket lodged, but now even worse. But also my 4g phone network also problematic (service provider Vodafone).

• Ron Baumann 💧 (@DocB__) reported 8 minutes ago

  @iiNet I have spoken to iiNet four times today. Each time I verified my details each time I had to explain the problem all over again. I am sick of talking to you. If you can't get this goddamn internet going by the morning. I'm walking.

• Voice0fTreason (@Voice0fTreason) reported 10 minutes ago

  @iiNet are there any issues with the Geelong cable service? Over the past few days our speeds and delivery had been low and intermittent

• Save Public Schools From Private School Greed (@savepubschools) reported 12 minutes ago

  @fimail70 @iiNet Did you end up getting a resolution? Tech sppt now claims my VDSL2 modem can't authenticate because it's 'too old' (sleepy, maybe?). I know for a FACT that's not correct - it's BRAND NEW, supplied by iiNet (last time they incorrectly blamed the modem) + meets VDSL2 standards.

• Webber (@justpickupapen) reported 14 minutes ago

  @iiNet Any idea when mobile services will be restored in Brisbane? I have had no service since Sunday.

• Banco (@Banco248) reported 19 minutes ago

  @iiNet Hi guys. Any known issues affecting 6025?

• Aj (@situasiansays) reported 20 minutes ago

  @iiNet NBN not working in 3031?

• Angela Hennel (@AltoAduro) reported 22 minutes ago

  @iinet is there an outage this morning 3095?

• Paul (@Paulie68) reported 25 minutes ago

  @iiNet any issues in Perth 6060.? Modem no connect. P

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