iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 10 |
| Perth, WA | 9 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Brisbane, QLD | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@LeeTatts) reported
@iiNet Is there a delay issue with emails in WA?
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Sandy Horne
(@SandyHorne61) reported
@CSI_lcrhms @iiNet I gather that they have some issues. I did get access to my emails but everything is slow and unresponsive.
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Denyse Whelan. #head&neckcancer #survivor
(@DenyseWhelan1) reported
@iiNet can't get emails consistently nor send..Notice on your website says server is down..any idea of time line for repair?? @MikeCarlton01 how about emails for you?
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ashley
(@ashcryptoman) reported
@iiNet 11 days of extremely delayed emails with poor customer service and support!
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ashley
(@ashcryptoman) reported
@CHICKENMUM89 @iiNet Mate I’ve been having same issues for 11 days. The BOTS and their messages don’t do anything to help!
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bruce baxter
(@brucebax) reported
from
Melbourne, State of Victoria
@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
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Bronwen Webb
(@wildhorsebeach) reported
@iinet slow, webmail accessible on and off, no response to leaving request for tech to phone us. Seriously looking at moving on to a reliable provider. Seems like we are not alone in that.
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Thinus van Rensburg
(@tvren) reported
@iiNet @APGPage Not again! This started last night with very slow email and now it is down again.
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AGuyinDCity|എഗൈഇൻദിസിറ്റി
(@aguyindcity) reported
@Telstra Thanks for hitting me up Telstra, my ISP is @iiNet. Their support phone line is provided by Telstra. That's down. Not your fault.
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ashley
(@ashcryptoman) reported
@iiNet so who has had good customer support with the latest 10 - 12 day email outage?
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John Paul Fitch
(@Johnybhoy) reported
@iiNet dudes. Internet in south lake, wa is out and has been for an hour or so. What’s the deal? Your website says there’s no outage?
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ashley
(@ashcryptoman) reported
@RobCapooch @iiNet iiNet muppets still can’t fix the issue after a week! Why am I paying you?
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ashley
(@ashcryptoman) reported
@iiNet @LeeTatts Been happening for last week now! Worst customer service ever!
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Prof George Newhouse
(@GeorgeNewhouse) reported
Why is @iiNet service so hopeless?
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Rose With Thorns
(@Livinginfairyla) reported
Hey @iiNet I closed my account in July. 3 phonecalls with associated on hold times & multiple emails and you're STILL sending me invoices!!! WTF!
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