iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 12 |
| Adelaide, SA | 10 |
| Perth, WA | 9 |
| Sydney, NSW | 7 |
| Brisbane, QLD | 3 |
| Geelong, VIC | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica
(@sass1ca) reported
@iiNet Thanks. Your link says it’s affecting Highton, Belmont and Grovedale. This is postcode 3216. But when you put this in the website, says nothing affecting service.
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Nat Quirk
(@natalie_quirk) reported
@iiNet what’s going on with @NBN_Australia internet?? I’ve called four times today. Left details. Waited for call backs. Each time I’ve been hung up on BEFORE I get to speak to your customer service people. Maybe it’s time to change my internet provider as well???
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RetroMonkey
(@Retromonkey8) reported
3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.
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RetroMonkey
(@Retromonkey8) reported
Wow.... it dropped already.... *******... @iiNet what ******** gives?
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Bren by the Sea
(@ScorpioOx61) reported
Some numbskull truck driver cut a corner in Belmont this afternoon and cut @iiNet cable internet till tomoz! Thanks idiot (were U on your phone?) & thanks iiNet for having techs on the job & THANKS @Optus for always-reliable 4G mobile data (I hope I haven’t jinxed that sorry Oz!)
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Aussie Footy Forums
(@aussiefootycom) reported
@Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.
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Jon Wannberg
(@wannberg66) reported
@iiNet Any known issues for Success in Wa 6164??
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RetroMonkey
(@Retromonkey8) reported
@TheFaxFox @iiNet Tbh they are all the same... stupid ******* nbn is dog **** and they are all just middle men for said dog ****. Just read their replies to my comments... so delightfully ignorant and stuck right to the script which always ends in "it fixed itself" or "we can't do ****"
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saltymolty
(@saltymolty) reported
Fix your **** @iiNet
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RetroMonkey
(@Retromonkey8) reported
@natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@iiNet so is the issue in Geelong on cable going to be a long one?
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RetroMonkey
(@Retromonkey8) reported
@Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?
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RetroMonkey
(@Retromonkey8) reported
@saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.
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David Duncan
(@JiveBlowfish) reported
@iiNet Sorry but “improve overall performance“ is BS. Storage has never been cheaper or easier to obtain. How about a notice I went over in the first place. Or how about giving 3/2/1 months notice of enforcing to give us time to sort things out. This isn’t good service!!
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