iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 10 |
| Perth, WA | 7 |
| Brisbane, QLD | 5 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sandy Horne
(@SandyHorne61) reported
Hey @iiNet ... after the outage due to the heatwave in Perth, I am now enduring an email (webmail) outage. Two days now. Any idea on when I'll be able to get into my email account? Auburn, Clare Valley.
-
Jess
(@Jesswaa1) reported
@iiNet outage at 2614 after thunder storm. Website says normal operation. Please advise?
-
ashley
(@ashcryptoman) reported
@iiNet @LeeTatts Been happening for last week now! Worst customer service ever!
-
Lord Adrian Page
(@APGPage) reported
@iiNet is there another outage?
-
Rose With Thorns
(@Livinginfairyla) reported
Hey @iiNet I closed my account in July. 3 phonecalls with associated on hold times & multiple emails and you're STILL sending me invoices!!! WTF!
-
Calindy
(@dernhelm29) reported
@iiNet @smythdas there seems to be another widespread email outage is what’s the problem 🙄
-
Catherine Cannizzaro
(@Catheri37345898) reported
@iiNet My enails are down for the last 3 days
-
Tim Fountain
(@Tim___F) reported
@iiNet @ashcryptoman The status now says "fixed". It isn't. On top of mail being down for nearly two days over Christmas/Boxing Day with no customer notifications, and yet the monthly invoice being the full amount.
-
Kerryn Goldsworthy 🤓🤔🙄😳😱 🎓📚📝🎶🥂
(@AdelaideBook) reported
@iiNet @PaulKiem Thanks for the link but that notice says it started three hours ago. My email slowed to a crawl two or three days ago and is now not working at all. Postcode 5014.
-
Peter Ryan
(@Peter_F_Ryan) reported
from
Sydney, State of New South Wales
@mat945 @iiNet All resolved now after an early call to @iinet technical support.
-
Ethan Walsh
(@Ewalsh1990) reported
@iiNet Hi John, it's been over 48 hours. In fact it's near 96 hours since this began. Your engineer cancelled my call. After waiting for an hour to speak to one of your customer service representatives. 4 days John. FOUR days!
-
Baris Bektas
(@Chapuller_Baris) reported
@iiNet can you give us an eta on when the vdsl 2 service will be restored at post code 2614 please?
-
Mat
(@mat945) reported
@Peter_F_Ryan @iiNet That is pretty poor Peter, they should have closed the lines and taken the calls in queue, or dumped them but not left them on hold. They have fairly robust technology so would be fully aware of how many are waiting
-
ashley
(@ashcryptoman) reported
@iiNet Still unable to fix. Emails at least 60 mins late. Unable to trade crypto and costing me serious 💵
-
madame
(@gastrogirl60) reported
Hey @iiNet - what's up with your webmail? Down today and down pretty consistently over the holiday period.
Check Current Status