iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 4 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Carsten Bauer
(@numloxx) reported
@iiNet what the hell? You disconnect my internet after I fixed up my billing details with your last week? What the hell? And I can't speak to you on the phone because it's a Sunday afternoon. That's pretty damn low for a customer of over 20 years.
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jemabouttown
(@jemabouttown) reported
@iiNet another day that I wake to no internet! After having an outage from last Saturday-Wednesday with limited communication (and only when I personally followed it up) I wake again to no internet. What is going on @iiNet planned maintenance on 11/3 but nothing for the 12/3
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Ron Baumann 💧
(@DocB__) reported
@iiNet @lizabeth4566 Firstly, if you took the time to read the thread, you'd realise it's not Beth with the problem, it's me. Secondly, over the last week I had spoken for hours to at least a dozen iiNet staff. Read the notes.
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Queen MaxiTaxi #Bilo #Climate #Assange
(@maxitaxi3333) reported
@DocB__ @iiNet I left @iiNet when they were taken over by TPG. iinet used to be great with service and payments, but no more. I hate to say, I’m with Telstra now.
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• Pepper Meiler •
(@PepperShaaaker) reported
Hey @iiNet - has something changed in the Burleigh Heads (4220) area? My Mum usually has good mobile service, but the last couple of days the connection at her house is horrible, and has trouble finding more than 3G in other places, too. Can you check it for her?
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Ron Baumann 💧
(@DocB__) reported
Lost my cool over on the phone today for the first time in many years when the 5th person in 3 days called from @iiNet to ask the same series of questions that the 4 before her had asked but had no idea what has been done so far to resolve the issue. READ THE F'KING NOTES!
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Ron Baumann 💧
(@DocB__) reported
@KdH37636844 @NBN_Australia @iiNet I can but I don't want to spend almost $1,000 on setup and $139 a month for the service. iiNet wireless is only $49.95 and I really don't need the high speeds.
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Ron Baumann 💧
(@DocB__) reported
@iiNet I'm hearing this for 4 days now but still without the internet access that you're already billing me for. I've also just noticed on my dashboard that the service at my previous address is still active. All hell will break loose if I'm still being billed for it.
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Nafeah
(@Nafeah2) reported
@iiNet please acknowledge Wireless NBN is down in postcode 2749.
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Political Cat
(@integrityftw) reported
@MundayJessica @iiNet Oh crap. We have been having issues with out iiNet home internet too. The kids have been losing their minds and we have had to use our mobile data which is costing a fortune. 😡
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💧Shiv 😷
(@BLShiv) reported
@DocB__ @iiNet Yes ... left iiNet as they failed to resolve an issue clearly on their end for months.
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Robert Keith
(@rl_keith) reported
@DocB__ @iiNet And you never believe results from the provider's test site. Try a server in Dublin instead.
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💧Maria Sofi
(@mariasofi) reported
@DocB__ @iiNet Sorry you're trying to get it sorted, I found my issues took a good few days to sort out, but I averaged those 5 days over 25 years, so I stayed.
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Ron Baumann 💧
(@DocB__) reported
@iiNet meanwhile, you're billing me for a service that isn't provided.
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Tamara Klomp
(@tamaraklomp1) reported
@iiNet any outages paying customers should know about ???? Been down for over an hour
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