iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Geelong, VIC | 4 |
| Adelaide, SA | 12 |
| Melbourne, VIC | 20 |
| Brisbane, QLD | 6 |
| Sydney, NSW | 10 |
| Perth, WA | 14 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Diane Dromgold (@DianeDromgold) reported@wyvernsrose @iiNet I don’t get it! They are weird in providing support.
-
jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
-
Julia Lawrinson (@julialawrinson) reported@iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???
-
Books (@Books4566) reportedAs usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
-
Ty Ty (@TYTY777729) reported@pduthie_au @iiNet It’s been pre bad ay
-
kalowi (@DrStuartHawkins) reported@iiNet You guys are the worst! Stealing money and time!
-
Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
-
Chris Poynter (@krisp278) reported@iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.
-
fozzyb3ar (@KickFozzyb3ar) reported@iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡
-
Diane Dromgold (@DianeDromgold) reportedIt's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?
-
Julia Lawrinson (@julialawrinson) reported@iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.
-
lune (@llunesy) reported@iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.
-
Benjamin Ryan (@dexter_ryan) reported@iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call
-
Ó Dubhaigan (@ek_loki) reported@iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.
-
Sid - NT Seniors Advocate (@tenancy_toolbox) reported3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!