iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Tara
(@EndemicPrepared) reported
@Helena_Sindelar @iiNet I’m having this problem too & today no service on my phone!
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🌪️ stats 🌪️
(@NakedStatistics) reported
@iiNet Is the service down…?
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Scal
(@scallo316) reported
@iiNet Thanks Leo. I ended up calling support and they said the same, but did a forced reset anyway and that fixed it. Good work all round really!
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Dr Margie Borschke
(@copyculture) reported
@iiNet Per @iinet the @nbn reporting stability issues in Waverley. Faults reported investigation underway
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Scal
(@scallo316) reported
@iiNet Any issue in Atwell WA (6164) at the moment? I’ve checked the iiNet page and nbn page and it says everything is normal. I’ve rebooted the router 3 times, and checked all cables. Still nothing. It’s been off for 20-30 minutes. Very unusual.
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Cameron Leech
(@cameronleech) reported
activate it online, wait 72 hours until the phone stops working, swap the SIM, & lose your service & number if it's not done before a deadline. Massive customer service fail, @iinet. (2/2)
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Zane Smith
(@neonwinter) reported
Well @iiNet finally did something helpful for us! They removed any barrier of convenience stopping us from ditching their incompetent gaslighting ***. If we have to be out of pocket and start from step 1 because _they_ ****** up you can be damn sure we're not doing it with #iiNet
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Eye2Eye
(@EyemanPatg) reported
@iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?
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Jordan Wightman
(@tuo2) reported
@iiNet my nbn hfc connection is flapping tonight in Randwick NSW. I’ve checked the support page and the nbn page and there aren’t any outages noted. Thoughts?
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Craig Collie
(@CraigCollie5) reported
@iiNet this rain in brisbane seems to be affecting our FTTC internet service. We’ve had unreliable service the past few days, can anything be done to fix this? Is this an NBN issue with the pit out the front flooding? Thanks!
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Sam Marley-Jarrett
(@sammyjarrett) reported
@iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?
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Breezie
(@Gday_im_Breezie) reported
@iiNet i can’t find an up to date outage or issues list or map. Had download speeds down to 3.13 Mbps on average for a couple of days now. Any known issues in northeast Tasmania causing this?
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Eye2Eye
(@EyemanPatg) reported
@iiNet We’ll I’ve just wasted time using my business line calling the said number - after 15 minutes the member who is obviously from overseas says - oh I am no longer handling mobile phone problems - so why did I get to her. #worldsworst - #iiNet Dumbest by far
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MJ
(@dooly_y) reported
@iiNet are you aware of any nbn/internet outage in Gungahlin ACT area? Post code 2914
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Charlize Theroff
(@CharlizeTheroff) reported
On my phone bc @iinet is down Why is it down @iinet? You have one job...
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