iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.G
(@chucker4x4) reported
@iiNet any reason for the internet outage again ??
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Jen Houston
(@jen_vevie) reported
@Nemspy @iiNet When you’re in iso/ quarantine.. email is one of the few ways you can confirm orders/ contact people. This has now been an issue for DAYS .. this is not ok.
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you lot also ignored my DM a few days ago as well. Great service, well not really. If you can't solve your problems just own it rather than hiding.
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you ignored my DM a few days ago as well. Great service, not really. If you can't solve your problems just own it.
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ashley
(@ashcryptoman) reported
@iiNet I spoke to some NZ Muppett who had no idea what was going on so I can only assume this is going to take forever to fix!
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Peter B
(@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
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jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?
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Steven Lynch
(@lynchmob080) reported
@iiNet Can you please advise the actual fault, estimated time for restoration, and an explanation for the slow response. My email has been down for 4 days now.
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Justin K Davies
(@justinkdavies) reported
@iiNet cannot get through on call centre. Disconnects after 1 minute 40 seconds. Need assistance for new connection in willeton- no connection since 24 December. Please help
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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Caron Eastgate Dann
(@DrCaronDann) reported
@iiNet Why is it that telecom companies have the worst comms? @iinet, you need to keep customers updated hourly in an outage, not once in two days. Comms now happens 24/7, and your customers rely on it. That’s why they pay you.
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Phil
(@officialphilk) reported
@Tombarina @iiNet It already is one I can only assume that they're having some sort of issue accessing the credentials for their socials. There's no way any company could be this freaking useless. Either that or their lawyers have told them to shut up for now.
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😷
(@jrgibson1) reported
@estjune83 @iiNet Well damn. I’ve been with them for over 15 years, maybe it’s time to move providers.
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caitysempire
(@caitysempire) reported
@iinet we’ve been with you over 19 years, and you can’t even tell us what’s happening? No apologies? No credit offer? I want better service than this.
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Lyn
(@quendaqueen) reported
@PetraAu @Boendy1 @iiNet They've had power issues, beyond their control. There is going to be an enquiry as to why so many power users have been off the grid for days.
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