iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 10 |
| Perth, WA | 9 |
| Brisbane, QLD | 5 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Furrybananas -The Pretty Great Pastafarian Prophet
(@furrybananas) reported
@iiNet I wish all the months were half price, the @VodafoneAU coverage is awful, @Optus was only slightly better
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Jay
(@jaydisc) reported
@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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cure
(@cure9mm) reported
Fix your **** **** @iiNet
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet Gee Liz ate dyslexic how does someone call when their phone service has been cut off due to data and the invoice has been paid! How do they call Liz? Luz that means how do they use their phone Liz? No service Liz. Is there something you don’t understand Liz?
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s. 🦄
(@beebopsol) reported
@iiNet hi my internet speed is very slow atm. Are the issues with the nbn in melb 3004 area?
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet And 6 hours later (which equates to 12 in total) I still have no phone and #iiNet continue to prove they don’t understand what a telephony company does? I got a reply to my email but no reinstatement of my phone service. The weight of poor service is killing the #Hawks you know?!
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NIRANJAN SOMASHEKAR
(@niranjan007) reported
@iiNet is there any outage in Kallangur? Thanks
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet Herein lies the BS that is iiNet - they didn’t give a stuff when they cut off my service and I couldn’t call anyone. But I place a complaint with the TIO and guess what - a Justin from customer service rings. So to all iiNet customers if u want proper service put in a complaint!
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🤔Justin wants to know
(@ecoscore) reported
Is @iinet email #spam filter broken? It’s always been very good but getting lots in my inbox in the past 2 or 3 weeks
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet The riddle of iiNet - be a loyal pay on time customer for 10 years, somehow the data bill (not phone calls) go through the roof and we disconnect your phone. How do you now call iiNet to resolve issue? Any solutions please forward to brains @ iiNet! #iinet #giveusideas
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Simon Cropp
(@SimonCropp) reported
@iiNet speed has dropped to ~3Mb in watson canberra. any known issues?
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Michael Scott Hand
(@Himmathand) reported
72+ hours without internet. @NBN_Australia technician visited last week and told us there was no problem with the line. @iiNet seem utterly uninterested in providing support. Feels like I'm in 2003.
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Dan Machen 🏊 🦈
(@danmachen) reported
@roslw @iiNet Same here. @iiNet there's a network issue it seems.
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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