iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 8 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Benny Mitchell
(@Benny_Mitch) reported
@NBN_Australia Thanks for that info NBN! @iiNet why are you not participating? So I have to choose to change service providers because you want your customers to just suffer?
-
binn chicken
(@gobbldygooky) reported
@cneilb @iiNet I was a customer of Westnet that was absorbed by iiNet and the rest. Customer service turned to crap. Switched to Aussie Broadband. Best move. Their service has been great
-
Jones the Writer
(@jones_writer) reported
Is your 5g internet down in SA? No reported outages but mine isn’t work. Storm maybe? @iiNet
-
Dieter Smyth
(@DieterSmyth) reported
@iiNet Any clue why the internet is playing up again, Ballarat and Geelong both having issues with constant fluxuation. Not stable at all and your website doesn't say anything about it. Been going on all day.
-
Suzanne Olsen
(@suzannelolsenau) reported
@sallyrugg @Optus Optus are the worst. I recommend you go with @iiNet
-
Benny Mitchell
(@Benny_Mitch) reported
When your being forced to change service providers on the @NBN_Australia network to be eligible to upgrade to FTTP because @iiNet don’t want to participate in offering their customers that option What ********?!
-
Lauren Breen
(@LaurenKBreen) reported
@iiNet Hi team, any outages in 6008 WA? Mine is dead. Checked your web and it says no issues. Tried restarting the TP-Link modem and still nothing. Help please :)
-
Riff Jet
(@TheRiffJet) reported
Today’s Dip Stick Customer Service is brought to by the, They, Them, How and Whatever @iiNet
-
🇦🇺 Wiz_of_Oz2 🇬🇧
(@Wiz_Of_Oz2) reported
Hey @iiNet do you have an issue with your users using a VPN? Login to toolbox 5 attempts and thrown out after a couple of clicks. Sending an email forced to disconnect the VPN to send. @Optus & Medibank have proved that you have to manage your own security.
-
Nicholas Cooper
(@nijaco) reported
@cneilb @iiNet Gone down the toilet since TPG and Vodafone got involved.
-
JeanClaudePanDemic
(@TheLennoXFiles) reported
My sister has an internet outage that began on the weekend and which @iiNet says they can't fix until Nov 25! I expect my sister will also get half off her next bill as compensation???
-
T A L I A
(@taliamcain) reported
@iiNet outage issues in 3006?
-
ceebee23
(@pceebee23) reported
@pinkpug32 Mmm at least not just me... hope they fix it soon @iinet
-
Simon H
(@simon300376) reported
@iiNet been waiting on phone for customer support for nbn/hfc service outage in Balmain, NSW. Been over 35 mins now! What ever happened to good iinet support in the evening.
-
Tepa
(@Tepa) reported
@iiNet Batemans Bay internet is not working. Is there an outage on the South Coast?
Check Current Status