iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven R Drew
(@StevenRossDrew) reported
@iiNet Getting a no internet & streaming issue message. Is nbn down in Alexandria 2015?
-
SJXSJX
(@SJXSJC) reported
@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
-
Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
-
JS Reid
(@jaq_reid) reported
Wow @iinet unable to get anywhere with phone support this happened. Customer: "Can you pass my enquiry to your admin area and so they can sort this out and get back to me". IINET Tech: I can but soneone may or may not contact you. I asked him to repeat it. Yep that's what he said
-
Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet And 6 hours later (which equates to 12 in total) I still have no phone and #iiNet continue to prove they don’t understand what a telephony company does? I got a reply to my email but no reinstatement of my phone service. The weight of poor service is killing the #Hawks you know?!
-
Ria H (Feed Zone Specialist)
(@RiaHopkins13) reported
@spicynoise You’re telling me they haven’t sent the giant @iiNet robot out to help?
-
Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
-
Dan Machen 🏊 🦈
(@danmachen) reported
@roslw @iiNet Same here. @iiNet there's a network issue it seems.
-
Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
-
Sean Green@seangreen
(@f6524012cb3248d) reported
@iiNet We live in Coogee, NSW and our internet is down - are you aware of any outages in the area?
-
Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
-
Michael Scott Hand
(@Himmathand) reported
72+ hours without internet. @NBN_Australia technician visited last week and told us there was no problem with the line. @iiNet seem utterly uninterested in providing support. Feels like I'm in 2003.
-
Phullee
(@Phullee) reported
Hey @iinet would be good if you could update your outages on your network status webpage…or are you having network issues too
-
Simon Cropp
(@SimonCropp) reported
@iiNet speed has dropped to ~3Mb in watson canberra. any known issues?
-
Wishing I was pedaling
(@DavidRafferton) reported
@spicynoise @iiNet Wow! Hey @iinet how about you just get your staff to give a 💩 to their customers call/concerns. Perhaps remind them the the person on the other end of the call keeps them in a job? You used to be great when support was in Australia… 🤔
Check Current Status