iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 12 |
| Adelaide, SA | 10 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Geelong, VIC | 2 |
| Brisbane, QLD | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
*** Corp Rules
(@CourtRum) reported
@GeorgeNewhouse @iiNet The Telecommunication Ombudsmen 'number' usually 'settles them down' (if nothing else). Good luck.
-
ashley
(@ashcryptoman) reported
@brucebax @iiNet Worst company by far for service and support!
-
Greg Long
(@GregLongData) reported
@iinet - why are folks bothering to chase iiNet support? Give it up. TPG aims to 'streamline' (14-Dec-2021), so they need to consolidate vodafone, iinet, internode, lebara, aapt and felix. @iinet has a meltdown and customers jump ship - consolidation begins.
-
Madeline Thomas
(@Madelin67197425) reported
@Ms_TM @iiNet Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
-
Lydiah Grace Chiku K
(@ChikuGrace) reported
@Ms_TM @iiNet Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
-
Prof George Newhouse
(@GeorgeNewhouse) reported
Why is @iiNet service so hopeless?
-
💉 Peter Hunter 💉
(@PCHunter_75) reported
It seems like @iiNet is once again having problems with its e-mail.....
-
ashley
(@ashcryptoman) reported
@iiNet emails and servers down, no communication, poor customer service!
-
Bronwen Webb
(@wildhorsebeach) reported
@iinet slow, webmail accessible on and off, no response to leaving request for tech to phone us. Seriously looking at moving on to a reliable provider. Seems like we are not alone in that.
-
bruce baxter
(@brucebax) reported
from
Melbourne, State of Victoria
@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
-
Paul Kiem
(@PaulKiem) reported
So is @iiNet email not working at all now? Appalling to be asked to rank those who try to assist on the phone so they can be 'sanctioned', as one senior person offered, when the problem is clearly with technology, compounded by no communication.
-
Abby 💉
(@CHICKENMUM89) reported
@ashcryptoman @iiNet Mine came back after the initial issue. Now nothing
-
Rose With Thorns
(@Livinginfairyla) reported
Hey @iiNet I closed my account in July. 3 phonecalls with associated on hold times & multiple emails and you're STILL sending me invoices!!! WTF!
-
madame
(@gastrogirl60) reported
Hey @iiNet - what's up with your webmail? Down today and down pretty consistently over the holiday period.
-
Thinus van Rensburg
(@tvren) reported
@iiNet @APGPage Not again! This started last night with very slow email and now it is down again.
Check Current Status