iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 10 |
| Melbourne, VIC | 7 |
| Sydney, NSW | 7 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Changing Void
(@jmacaronas) reported
@iiNet are email services still not working? Can't login to my old netspace webmail
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dodgy_coder
(@dodgy_coder) reported
@FGecolarge @cc_stoney @iiNet Yes some people lost power, iiNet had an outage that lasted nearly 3 days
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Amanda Ralph
(@ralphytown) reported
@iiNet @whoisricho Hi Richo. They'll send you an email which you won't be able to access. Is a great service strategy - "but we contacted you..." #iinet #iinetfail #iinetstilldown
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Bear
(@_bin_chicken) reported
@iiNet Rinse and repeat, you retain customers by owning an issue early and by providing strong communication. Email is down again and you are silent
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Chibuzo
(@chibuzo_l) reported
@jen_vevie @iiNet Guess it's time to switch to Gmail. I never understand why people even use ISP email services anyway? It locks you in so it makes it a pain to switch providers.
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Thinus van Rensburg
(@tvren) reported
@cameronsloy @iiNet I suspect they are down again
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Amanda Ralph
(@ralphytown) reported
@iiNet @gethie85 Internet and mobile services remain 'unaffected' unless you are trying to access your email. Day 3 now and counting. No ETA from #iinet as to when service will be restored. Appalling! #iinetfail #iinetstilldown @acmadotgov
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Chibuzo
(@chibuzo_l) reported
@connorbrady00 @iiNet Exactly, why the hell would you pay for an inferior service that locks you in to one specific ISP? Pure madness. At least if you're going to pay for email make it something worthwhile like @ProtonMail
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Juanito 🌖
(@jtanos10) reported
@jen_vevie @iiNet Not receiving emails either!!! WTF
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Colin
(@DrColMcIvor) reported
@iiNet Can we please get more information but a lot seem to not have come through. Will they come through later? During too outage did they just bounce? Do I need to contact people who may have been sending me important emails to tell them to resend ? Can we get some proper updates
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Philip Johnson
(@pjohs1627) reported
@iiNet Any update ? Email still down for days ring support that fails too
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Bernard Laurenson
(@WeekendwithBern) reported
@iiNet Parents email still not working... thanks iinet - I've really appreciated being ICT support on Xmas day , Boxing day / proclamation day, complicated by your lack of communication to customers... please advise by how much next month's bill will be reduced...
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Anne Holmes
(@polyxena) reported
@iiNet e-mail still down Starting to come through to inbox but WON’T OPEN What is going on?
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Jia-Yee Lee
(@jia_yeelee) reported
@iiNet no email since Christmas day. What is status update to fix this?
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💧Amanda Huang
(@amandarasmussen) reported
New Year’s resolution will be: cancel my @iiNet email account and switch to @gmail. I should have done it years ago…#iinetFail
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