iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 7 |
| Melbourne, VIC | 8 |
| Brisbane, QLD | 3 |
| Canberra, ACT | 1 |
| Adelaide, SA | 4 |
| Sydney, NSW | 5 |
| Geelong, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.
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matt patterson (@mttptt22) reported@iiNet could you please advise if the internet is down again in Geelong, 3216?
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Late Stage Capitalism Queen 👑 (@NatMcNazz) reported@iiNet My internet’s down, please help. 🙏
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Aussie Outlier (@aussieoutlier) reportedThanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?
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Graham Lauren (@cloudcitizen) reportedDON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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Wonder Llama 🦙☘️ (@SirWonderLlama) reported@Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo
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Baris Bektas (@Chapuller_Baris) reported@iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?
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Paul Paino (@PainoPaul) reported@iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Dougie Herd (@dougie_herd) reported from Canberra, ACT@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Rory Bunk (@RoryBunk) reported120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob
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Marijo Kresoja (@KresojaMarijo) reported@iiNet, what's the story with the internet outage again in Lyneham ACT?
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Robin (@Robin34757475) reported@iiNet @BruinHutchings Was just about to say, I’m having the same problem.
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Toast (@VelZeNZ) reported@iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…