iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Comrade Weez
(@weezmgk) reported
@iinet We are having problems with frequent intermittent internet disconnections. Service is FTTC. Seems to reconnect on its own but I have cycled power on the router to see if that stops the problem. When connection is lost, the 'INTERNET' LED on the router/modem goes off.
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acce
(@xXACCEXx) reported
@iiNet be like, 'Ok I'll escalate this new ticket to our senior support team.' Bruh why? This is literally the same issue i raised 2 weeks ago, i was calling to give you an update on the situation. 'but it's different' We started from the ticket on my account... It the same
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David Goodhand
(@DgDjgood) reported
@tex_lea19 @iiNet Didn't i warn you about iiNet horrendous service and even worse customer service
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The Happy Wombat
(@EmsAmusement) reported
@iiNet The only reason I knew there was an outage was because I used mobile data to check that page when the net went down. A bit of notice before it went down would have helped a great deal
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BB
(@The_BB_44) reported
@iiNet no internet in 5062. Any widespread issues?
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acce
(@xXACCEXx) reported
@iiNet trying to give my bullshit like 'yea, it's slow coz the total download speed is split across all your connected devices' Like nah bro. Wifi off, only one pc connected
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
@iiNet hi we got a text before saying a outage might be effecting our area. Just wondering if you know when this will be sorted and our Internet will be up and running again?
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bob
(@BobbaInRealLife) reported
@iiNet @NBN_Australia it seems your internet connectivity is getting worse and worse. We pay decent amount for our internet. Why does the internet drop out so much as to when we were on broadband we didn’t have this problem? Please fix.
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The Happy Wombat
(@EmsAmusement) reported
@iiNet Usually? I have NEVER received a text regarding planned outages.
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Peter Williams
(@peter_c_william) reported
@iiNet Hi The NBN has been down all day. Your phone support seems to be broken. It doesn't recognise my iPhones number keys
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Comrade Weez
(@weezmgk) reported
@ronsondalby @iiNet True. I thought I had a solution to make the NCD light back up after a power glitch, but in this case I think it's the NBN service itself that's down. Powering the NBN DPUs in the pits from the NCDs was not a good idea.
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Rhys Cabot
(@KingPirateNinja) reported
@iiNet Back at it with constantly dropping out internet at the modem router, just problem after problem here.. Any solutions for this
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bertyboo
(@mcbertyboo) reported
@ZukoAU @iiNet Now that's just rude
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KyungJoon
(@KyungJoon121) reported
@iiNet any ongoing issues? No internet at 3025.
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bertyboo
(@mcbertyboo) reported
@iiNet @ZukoAU What's your problem ?
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