iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 9
Melbourne, VIC 7
Perth, WA 6
Adelaide, SA 5
Brisbane, QLD 2
Hobart, TAS 1
Santa Barbara, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.

  • davidemoemery emo (@davidemoemery) reported

    Good morning @iiNet can you confirm if there is still an outage at postcode 2039?

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • hgo7627 HG (@hgo7627) reported

    @ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.

  • aussiefootycom Aussie Footy Forums (@aussiefootycom) reported

    @Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • tzarcasm snato ghauro (@tzarcasm) reported

    Any idea what’s going on, @iiNet? Your website states there’s no outages, but it’s never right

  • ACLambert Anne CL (@ACLambert) reported

    Good work @iiNet : you just ignore the complaints and levy the "break contract fee" when you don't actually provide a service to our address. It's unconscionable. And did I mention I'm a customer of nearly 18 years standing? #unprofessional #buggerthecustomer

  • SharpShard RegularGlassShard (@SharpShard) reported

    @esseeeayeenn @iiNet Did it work? Our speeds are horrific. When I call iiNet, they are so sorry, but it’s never their problem and they’re no very interested in us paying less.

  • JScholes_CFP Jonathan Scholes CFP (@JScholes_CFP) reported

    @sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    Yo... @iiNet you retweet too slow... net dropped 5 mins after it came back... pathetic service.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    Net is back again.... wonder how long till the next drop.... @iiNet this game sucks no wonder you don't have any friends.

  • ghoula geoff h (@ghoula) reported

    @iiNet hi, internet down 3844. Any known issues?

  • JohnAquilan John S (@JohnAquilan) reported

    @iiNet are there issues with the vdsl2 in Canberra? Dropping in and out all night?

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.

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