iiNet Outage Map

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 85
Melbourne, VIC 83
Sydney, NSW 73
Brisbane, QLD 23
Adelaide, SA 14
Canberra, ACT 5
Geelong, VIC 2
Ballarat North, VIC 1
Tegerin, NSW 1
Ballarat, VIC 1
Burwood, VIC 1
Maclean, QLD 1
Galston, NSW 1
Morisset East, NSW 1
Gold Coast, QLD 1
Castella, VIC 1
Elizabeth Hills, NSW 1
Point Talburpin, QLD 1
Parramatta, NSW 1

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iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • Da Costa (@Beastiano) reported

    @Crashmount_ @iiNet Wow 123.5 down / 41.9 up on same network

  • Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • Duncan MacFarlane (@darth3pio) reported

    @iiNet Hey guys, our @NBN_Australia connection as been up and down like yoyo all day, the Arris modem has been dropping it like it's hot. Not a few seconds after restoring a connection it'll be back to blinking it's way through a reconnection, enough time to load one page.

  • Hugo (@hugobrown) reported

    @iiNet why am I getting calls for NBN when I have spoken to 3 ppl and even emailed Tal in Customer Service the other day. I understand you are trying to cross sell but its ******* annoying your team aint check notes before even calling

  • Nick S (@SaltyBrushtail) reported

    @iiNet I don't have access to either, sorry, I'm not the account holder in this house. There's been regular slowdowns around lunchtime here for weeks, but it's intolerable today. And yes, it's a general internet issue, not limited to any specific site, device, or service.

  • Wild West (@wildest222) reported

    @iiNet I don't have issues with the standard connection timeframe, I have an issue with your billing system needing a prepayment for the application to proceed adding up to 5 days delay. Once again, why is this required for existing customers and why can't this be a seperate payment???

  • Dr Victoria Buntine (@DocVictoria) reported

    @iiNet Thanks. I am just waiting for my user name to be updated after it was taken down in error.

  • Lord Tony, part of the landed gentry (@AnarchistDicky) reported

    @iiNet go away - just put an email contact on your web page - pretty sure you used to have one - been with you donkeys years. if the phone is down how do you expect people to contact you?

  • Lord Tony, part of the landed gentry (@AnarchistDicky) reported

    @iiNet your phone mobile system is down on the sunshine coast -cant make or receive calls. cant contact you because you have no email contact, my email doesn't use you or NBN. All you have is a phone contact.

  • Lloyd Stagg (@StaggLG) reported

    @iiNet for about one week now my nbn streaming has been pixilating on all devices. In frustration I just measured my upload speed as 12.6 Mbps, which is rated as poor. Why is this happening so often?

  • Steve Maher (@stevemaher24) reported

    @iiNet home internet has constantly been dropping out for a few weeks now. Have tried calling support and have received no assistance or explanation. Ref# 1184521159

  • Farreg (@Farreg) reported

    @iiNet made it easy to switch providers. Basically they told me to switch providers instead of fixing my connection issues. This was after 15 years as a client. You will be just a number if you switch to them.

  • Donald_Cam (@donald_cam) reported

    Since getting @NBN_Australia FTTN via @Telstra I’ve had no end of problems, drop outs mostly. BUT, last week I switched to a smaller ISP... and guess what? NO DROPOUTS! My advise was too little bandwidth for the demand On Telstra. Great...! Thankyou @iiNet for solving my problem.

  • Jacob (@BlondedJacob) reported

    @tayk4te @iinet help please why isn’t it loading??

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