iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 7 |
| Perth, WA | 6 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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RetroMonkey
(@Retromonkey8) reported
3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.
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emo
(@davidemoemery) reported
Good morning @iiNet can you confirm if there is still an outage at postcode 2039?
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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HG
(@hgo7627) reported
@ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.
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Aussie Footy Forums
(@aussiefootycom) reported
@Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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snato ghauro
(@tzarcasm) reported
Any idea what’s going on, @iiNet? Your website states there’s no outages, but it’s never right
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Anne CL
(@ACLambert) reported
Good work @iiNet : you just ignore the complaints and levy the "break contract fee" when you don't actually provide a service to our address. It's unconscionable. And did I mention I'm a customer of nearly 18 years standing? #unprofessional #buggerthecustomer
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RegularGlassShard
(@SharpShard) reported
@esseeeayeenn @iiNet Did it work? Our speeds are horrific. When I call iiNet, they are so sorry, but it’s never their problem and they’re no very interested in us paying less.
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?
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RetroMonkey
(@Retromonkey8) reported
Yo... @iiNet you retweet too slow... net dropped 5 mins after it came back... pathetic service.
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RetroMonkey
(@Retromonkey8) reported
Net is back again.... wonder how long till the next drop.... @iiNet this game sucks no wonder you don't have any friends.
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geoff h
(@ghoula) reported
@iiNet hi, internet down 3844. Any known issues?
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John S
(@JohnAquilan) reported
@iiNet are there issues with the vdsl2 in Canberra? Dropping in and out all night?
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RetroMonkey
(@Retromonkey8) reported
@Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.
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