iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rukus_
(@Mike_Rukus) reported
@iiNet Nobody ******* cares. How about you provide better service instead of shitposting on twitter.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet You have been told about my partner's health issues and have not addressed it once and now you are talking about abusive remarks? In tweets where I make it clear we are being abused. Ten points for sociopathy.
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Jez Heywood
(@jezheywood) reported
@TheyreGunnaPod @iiNet Years ago, I tried to get internet through @iiNet. They just did absolutely nothing. Even had customer service hang up on me when I called up after over a month of waiting to find out what was going on.
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🅾️santa 🅱️in Laden
(@osamafan69) reported
@TheyreGunnaPod @iiNet i will be canceling my service with @iiNet after this disgraceful behavior
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet My mistake! I had no idea about "We do not offer priority assistance on connection time-frames for health reasons". Maybe 6 weeks ago you could have mentioned that we can go **** ourselves.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@jezheywood @iiNet It's good that every privatised utility, every telco, tech company and social media enterprise is run by sociopaths who feed off customer suffering. Because we get to have a bloody revolution after all. Cannot. Wait.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet @iiTalW What's it called when a customer speaks to way too many people from an internet service provider and not one of them gives a straight answer? How about we call it @iinet, you absolute vampires.
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Moritz Willers
(@klarinetteheini) reported
@iiNet Your customer has been discussing his problem with you at length. I am not here to talk about his account. I want to solve a technical problem with you for your customer. But it seems that solving your customer’s problems is still not a priority of yours.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@HairCommand @iiNet If there is the slightest issue with @iiNet they are roughly a thousand times worse than Apple. Their whole system is designed to wear down customers who need help and make them go away.
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SamAntix
(@SamGriLaLaLa) reported
@TheyreGunnaPod @iiNet But how many times can you INSIST on speaking with a manager, or someone higher up the chain, before your head explodes? C'mon @iiNet get your **** together and do YOUR JOB!
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet Nothing to say about what you, personally, while doing your job, are doing to my partner's health? I mean, it's not just you, it's everyone. You have let yourself be trained to abuse customers who are trapped in your soul sucking processes. Feel bad. We do.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@Guts_and_Gore @iiNet Yes, it’s been rather frustrating. The no phone thing is a big problem
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Rachele Gore
(@Guts_and_Gore) reported
@redruby17 @iiNet Their service has been so frustratingly inconsistent the last couple of weeks.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
What's a good internet service provider that isn't @iiNet? We're giving up on them as of today because they refuse to help us, but do love talking on the phone explaining why they feel bad for us, the cuuuuuuuuuuuuuunnce.
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Moritz Willers
(@klarinetteheini) reported
@iiNet Not helping. I have the case number from your client in the previous tweet. Please take a look. I am not your customer. I just seem to care more about your customer than you do.
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