iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Perth, WA | 4 |
| Adelaide, SA | 2 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Burns
(@BradBurns5) reported
@iiNet Absolutely appalling customer support….get your **** together!!
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Bill Bennett
(@billbennettnz) reported
@seamus @iiNet It is is almost impossible to buy speeds as low as 20Mbps in New Zealand any more. Can only do so if you are one of the two or three percent stuck on a poor quality copper connection or have 1st generation fixed wireless.
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Comrade Weez
(@weezmgk) reported
@iiNet Thanks for the quick reply. Service has come back on. Big thunderstorms here, must have been a temporary outage.
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Ryzh 🇦🇺
(@3MetreFlattys) reported
@iiNet ohhh mate, i'm beyond satisfied. this is just incredible and totally out of the ordinary for the speeds that australian internet is known for, especially given the fact that this service is only 40-80$ a month. you'd have to spend a fortune to achieve speeds like this elsewhere.
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irena
(@aurantiacoXI) reported
@iiNet can you advise if the NBN/internet is down in the Northcote, VIC area? Just trying to figure out why my internet isn’t working & wonder if it’s related to the recent storm.
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Dr Jos 🇦🇺🇫🇷🇱🇧💉💉
(@redruby17) reported
@paws101 @iiNet Nope. Whole day zoom. The Tech person said it was most likely an issue with the pit. Freak storm just exploded my life
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Bill Bennett
(@billbennettnz) reported
@Professor_Leech @seamus @iiNet Yes, not bad for for about $80 (A$70) a month…
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robyn_rainbow
(@robyn_rainbow) reported
@Adelaidetechguy @iiNet I hope they go down to the shop (are these the people on Grenfell street near the bus stop? I might be mixing them up!) and give them 5c!!! Bananas way to run a business. My local bakery just gave me a 10c loan (said I could bring it in next time!).
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@iiNet Hi there. It turns out the issue is with the NBN and we'll be without internet for a few weeks. Am I to pay for internet while I can't access it and is there any protocols for paying for my mobile data in the meantime? I realise it isn't your fault.
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Just some lonely Idiot on the Internet. 🇦🇺
(@ADFSnake) reported
@TheFoxeh @iiNet I am sorry to hear this, I'm kinda surprised I never received an e-mail from them about this. But my PC is slowly dying on me, I can't stream, plus I'm not interesting enough. Hope you and your Dragon boo are doing well.
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Jones the Writer
(@jones_writer) reported
I keep having daily dropouts with @iiNet and tech support haven’t fixed. Anyone have this issue or recommend a ISP that doesn’t have dropouts?
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Alisha/Warrior 🏴☠️
(@Alisha_ash) reported
@iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬
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Richard Pascoe
(@Adelaidetechguy) reported
Had a client who was cut off today with #internet by @iiNet for the princely sum of 4c it was explained by support that it was an automated feature #invoices #isp
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JonnyL
(@Jon_Laidler) reported
Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?
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BlackEyed_Potato
(@XXBaked_Potato) reported
@iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?
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