iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 7 |
| Sydney, NSW | 5 |
| Adelaide, SA | 3 |
| Perth, WA | 3 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Narelle
(@narelleford) reported
@iiNet any problems in Canberra at the present time?
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Craig
(@craig__collie) reported
@iiNet internet is still down since Wednesday, NBN technician was a no show today. Can someone help me please?
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Saikumar Beera
(@beera_saikumar) reported
@Liaxox @iiNet better to start using starlink of look for another isp. twice in a month this happened and at the same place with long outage...
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Naz
(@ElChapoNaz) reported
@iiNet Hello this is the second time our internet has gone down and stopped working
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Saikumar Beera
(@beera_saikumar) reported
@iiNet @Liaxox the outage is for more than 11 hours... this has happened twice in the same area and with over 11 hours outage... i am now definitely going to look for another isp
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Tracy
(@Tracy22439716) reported
@iiNet Any outage in bundoora melbourne, no internet for14hours
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Glenn Jones⚖️🔎🇦🇺
(@Feintglow) reported
@Dr_R_D @iiNet are a classic. Customers can report a scam, but iiNet never acknowledge receipt of the reports and they do nothing about it, even when it involves someone phishing by pretending to be iiNet.
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Lia
(@Liaxox) reported
@aflutter @iiNet @NBN_Australia According to NBN we never have problems
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Peter Boyle 🇺🇦
(@hhgttg69) reported
from
Ballarat North, State of Victoria
Hey @iinet my desktop internet is down (3355)
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Michael Trump
(@saintmichaelq17) reported
@iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM
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Gerry Gannon
(@GerryGannon) reported
Not for the first time this week @telstra and @iinet fail once again. I swear their service drops like a ******’s ******
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Cecil Bass
(@cecilbass) reported
@iiNet Been holding on for 45 minutes for your service department. So frustrating
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Saikumar Beera
(@beera_saikumar) reported
@Liaxox @iiNet 16 hours still no resolution...
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Jo
(@RealJA12) reported
@iiNet Thanks for getting back to me. I’ve been in touch with Tech Support and they’ve helped to resolve the problem. Cheers, Jo
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paradoxical
(@mpreyyye) reported
@iiNet I have been waiting now almost an hour to get through to technical support #notgoodenough
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