iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Perth, WA | 6 |
| Brisbane, QLD | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Tristan Davey
(@twistieman) reported
@NBN_Australia Hey @iiNet, just want to clarify whether you track these outage notifications in your system? Your system shows no outage for last night, but @NBN_Australia’s showed a scheduled maintenance outage.
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Prof S Dov Bachmann
(@SdBachman) reported
@NBN_Australia @iiNet - would be nice if you were to notify customers re #outages - no service in 2614 ACT
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The Iron Xenu 👾💉💉💉🦠
(@elronxenu) reported
@iiNet @bigjsl Invoicing a customer for 4c is silly; rumba used to not create an invoice if the amount was under $10. Bring that back, or make it $5 to cope with the minimal mailbox charges. Maybe it's time to charge the CC fee at point of payment, not as a billentry.
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Elaine Benes
(@reay07) reported
from
Canberra, Australian Capital Territory
@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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Sabina
(@biney77) reported
I’ve been a customer for 18 years and somehow you’ve now separated my 3 accounts so that I can’t even see them or know what is happening with them. @iiNet
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💧Roen Lloyd Davis
(@RoenDavis) reported
@iiNet The 10 minute power cycle appears to have restored the advertised speed. Is the constant speed failure a shortcoming of the devices, the service or the NBN?
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Scott MacLean
(@theneanderthol) reported
Hey @iiNet my NBN is really slow, any help?
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Mandy
(@Wonderwoman1967) reported
@iiNet Postcode WA 6743. Whats going on? It's not working!
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Pardeep Grewal
(@Par_Grewal) reported
@iiNet I dont appear to have any internet #service. Can you please confirm Postcode 2025
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Paul
(@83_blurry) reported
@iiNet any issues in swan view ? No internet for a few hours now
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anthonyspiteri.net
(@anthonyspiteri) reported
Very interesting that one of the biggest Internet Service Providers here in Australia @iiNet is putting UP broadband prices for their plans. Blaming @NBN_Australia ... generally speaking in the price vs value vs speed battle it's usually speed and value that go up.
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Katie Ellis
(@Connorloki) reported
@iinet is there a problem with your ultra fast internet in the ACT (2614) since last night?
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Sean
(@seonf) reported
Why is @iiNet webmail so slow?
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Áine✨
(@lmaoaine) reported
@iiNet my internet has been dropping in and out for the last several weeks in Perth… any way to fix this? It’s disrupting my work and I’m looking at switching providers if it cannot be sorted.
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Blake & The Pork
(@blakeandthepork) reported
So apparently @iiNet have been unable to send out any technicians to fix any faults in the ACT or VIC for over 6 weeks now. Don’t use @iiNet they are the worst!
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