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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 12
Melbourne, VIC 17
Perth, WA 14
Geelong, VIC 3
Brisbane, QLD 4
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TeddlesDisFixie
    Teddles (@TeddlesDisFixie) reported

    Does anyone have any tips for getting a #ISP #Postmaster to take notice of emails that have been sent to them? It seems like a simple issue, sadly @iiNet doesn’t seem to understand the issue of a medium sized community group.

  • dccharron
    Denis Charron (@dccharron) reported

    Just encountered another loyal @iiNet customer who can no longer receive/send email because @iiNet now strictly apply their tiny 1Gb quota. They offer no paid option to increase the quota.

  • danialmoore
    Daniel Moore (@danialmoore) reported

    @iiNet hello. Is there an outage in Hawthorn?

  • BonniceKynan
    Kynan Bonnice (@BonniceKynan) reported

    Just realised how bad @vodafone is in Tasmania @iiNet changed provider from @Optus to Vodafone The connection went from great to like now it took me 15min to load up twitter and I am in a suburb 30min out of the CBD!!! So Dont change ur sim card even if iinet calls you up!!! 😤

  • FremenJack
    Fremen Jack (@FremenJack) reported

    @iiNet A bit of an update: I had a call from iiNet support. It sounds like there’s still some work to do, but I feel like I have the attention of the support team. And in fairness, I suspect this is a niggly problem. But, I am optimistic! Thanks for helping to make the connection.

  • pzeegers
    PeteZ (@pzeegers) reported

    @iiNet nbn hfc internet service is not working. Mortimore Street, Bentleigh 3204.

  • allymcleangames
    McLean pronounced like die hard (@allymcleangames) reported

    @iiNet hello! I've been without internet for 2 weeks. I've had so many calls about this fault with our Opticomm service but nothing seems to happen. Can you help me out? Trying to wfh 🙏

  • TheyreGunnaPod
    They're Gunna Kill Us (@TheyreGunnaPod) reported

    @iiNet You're fired. Cancel everything about our 15 year relationship then get out of our lives.

  • FremenJack
    Fremen Jack (@FremenJack) reported

    @iiNet Thanks, Chris. 32MB out of a 1000MB quota. So, no. It’s not a capacity issue. I did raise a ticket on the topic, a couple of months ago. The issue seemed to go away - temporarily, it seems. Any other thoughts?

  • tuo2
    Jordan Wightman (@tuo2) reported

    Seems like @iinet still having DNS problems in Randwick, currently blackholing Apple media content. Changing to google DNS fixes it. I’ve had previous problems with content hosted in Azure. Can you guys look at it and get back to me?

  • MichaelaBenne
    Michaela (@MichaelaBenne) reported

    What are your least favourite ads? Mine are: The really stupid ‘make you drink’ @Sprite ad - it’s made me stop buying Sprite. The @iiNet ads with that terrible accent - have ALWAYS chosen a different ISP. The @sportsbetcomau ads on Spotify - go away.

  • Tanya_Stanton
    Tanya (@Tanya_Stanton) reported

    . @Internode customer service has really gone downhill since @iiNet took over. The number of times I’ve contacted them to sort out a simple issue is unacceptable not to mention them constantly hanging up on me once I finally get through to an operator #poorcustomerservice

  • FremenJack
    Fremen Jack (@FremenJack) reported

    @iiNet , I’ve had recurring issue this yeah with emails to my account not being delivered. The latest being from my BANK. What are you doing improve the reliability of your email services?

  • dangtvo
    Tan Dang Vo (@dangtvo) reported

    @iiNet any news on when I have my connection back? NBN said that it has resolved the outage for my area? Postcode 2197

  • JeffArmitstead
    Jeff Armitstead (@JeffArmitstead) reported

    Hey @iiNet seems to be no NBN cable service in Greenwich NSW again. Any update?

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