iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 9
Sydney, NSW 8
Melbourne, VIC 7
Brisbane, QLD 5
Adelaide, SA 4
Hobart, TAS 1
Santa Barbara, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet M8, get away from iinet and give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is now a serial offender, routinely mischarging – essentially double – us over repeated months for the service it provides. I complained before but received no remedy. AVOID dishonest #iiNet

  • NakedStatistics 🌪️ stats 🌪️ (@NakedStatistics) reported

    @iiNet Is the service down…?

  • yeet73570768 yeet (@yeet73570768) reported

    @iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Lots of fraud happening via the internet and telephone. @iiNet keeps making pre recorded telephone calls. But is it really iinet? If it is you, stop it. Stupid fks.

  • Banco248 Banco (@Banco248) reported

    @iiNet Hi guys. My internet is down - are there any issues being experienced in WA 6025?

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet nbn hfc is down in Croydon NSW 2132. Both NBN and iiNet websites show status as ok.

  • Helena_Sindelar Triple-vaxed Helena Sindelar™🇦🇺🇨🇿🇮🇪 (@Helena_Sindelar) reported

    @iiNet No, just sent he damn SIM.

  • jones_writer Jones the Writer (@jones_writer) reported

    Nbn down @iiNet? Website says none but having issues with it all night

  • Wonderwoman1967 Mandy (@Wonderwoman1967) reported

    @iiNet What is the reasoning behind a customer having to wait for 3-5mins whilst my account is cancelled? #rude

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.

  • pebotuwa Save Australia from corruptions! (@pebotuwa) reported

    @iiNet FTTH service down.

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet Give Aussie broadband a look instead. They've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

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