iiNet Outage Map
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
iiNet Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| Perth, WA | 285 |
| Sydney, NSW | 246 |
| Adelaide, SA | 225 |
| Melbourne, VIC | 218 |
| Brisbane, QLD | 114 |
| Canberra, ACT | 18 |
| Parramatta, NSW | 11 |
| Maylands, WA | 11 |
| Kensington and Norwood, SA | 10 |
| Prospect, SA | 7 |
| Westfield, WA | 6 |
| Athelstone, SA | 6 |
| Logan City, QLD | 5 |
| Geelong, VIC | 5 |
| Ipswich, QLD | 4 |
| Narangba, QLD | 4 |
| Happy Valley, SA | 3 |
| Wollongong, NSW | 3 |
| Hobart, TAS | 3 |
| Capalaba, QLD | 3 |
| Oaklands, SA | 2 |
| Glen Iris, VIC | 2 |
| Sunshine Coast, QLD | 2 |
| Buderim, QLD | 2 |
| Maitland, NSW | 2 |
| Stradbrooke, SA | 2 |
| Welland, SA | 2 |
| Central Coast, NSW | 2 |
| Windsor, QLD | 2 |
| Albany, WA | 1 |
| Gold Coast, QLD | 1 |
| Riddell, VIC | 1 |
| Ballarat, VIC | 1 |
| Bedfordale, WA | 1 |
| Little Hartley, NSW | 1 |
| Bentley, WA | 1 |
| East Fremantle, WA | 1 |
| Launceston, TAS | 1 |
| Caloundra, QLD | 1 |
| Torquay, VIC | 1 |
| Burwood, VIC | 1 |
| Summerleas, TAS | 1 |
| Townsville, QLD | 1 |
| Point Talburpin, QLD | 1 |
| Salisbury, SA | 1 |
| Marion, SA | 1 |
| Queanbeyan, NSW | 1 |
iiNet Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
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Rebecca Wickes
(@rlwickes) reported
@Eriksson_Monash @iiNet Ugh! Britt had terrible problems with them. Hope it gets sorted soon!
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A/Prof Anna Eriksson
(@Eriksson_Monash) reported
The next time I get an urgent work query, I will adopt an internet provider approach @iinet and others. Initial inability to solve the issue.’ Buy new modem. Still not working. Escalate. 48 hours wait for a ‘don’t know’. Escalate to next level. Wait 48 hours. Will let u know....
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Paul Cunningham
(@pandacoz) reported
@pwwingman @vogrady2132 @hitinman @Phil_B7 @MeckeringBoy @iiNet Yes the D6300 has worked well for us, and I believe is compatible with NBN HFC, but not with VOIP phone, plus @iiNet say they won't support a modem they haven't supplied. That hasn't mattered while on ADSL, but I'm nervous but being unsupported on the problematical NBN.
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ArcB_Steeps
(@ArcB_Steeps) reported
@seeker401 @Telstra switching to @iiNet as a result of this odd censorship and just general bad performance for a company that charges premium prices
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Meredith Jones
(@meredithjune) reported
@iiNet Yep they called and left a message. I appreciate that they are trying to help, but seven days without the internet (and no eta for when NBN will be connected) is really terribly poor form.
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Paul Cunningham
(@pandacoz) reported
@vogrady2132 @hitinman @Phil_B7 @MeckeringBoy @pwwingman @iiNet The Choice review of the modem/routers from the main ISPs has the BEST score for wifi performance at 45%, ranging down to 22%. They probably get job lots of redundant product from the manufacturers, who know they’ll be able to sell decent wireless routers to dissatisfied users.
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Paul Cunningham
(@pandacoz) reported
@vogrady2132 @hitinman @Phil_B7 @MeckeringBoy @pwwingman @iiNet At least we have HFC, but there’s little point in getting faster speed coming into the house if @Iinet give you a crap modem/router to distribute a degraded signal within the house. And paying 33% more for the privilege.They’re virtually forcing me to buy a wireless router.
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Vince O'Grady
(@vogrady2132) reported
@pandacoz @hitinman @Phil_B7 @MeckeringBoy @pwwingman @iiNet Isn't it awful Paul. Forced to have 1950's tech (copper) in the middle of 2019 tech.
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Paul Cunningham
(@pandacoz) reported
@hitinman @vogrady2132 @Phil_B7 @MeckeringBoy @pwwingman Thanks, we’re due to switch over on Saturday. Dreading it. Already we’ve gone backwards, as the TP-Link VR1600 modem/router @iiNet are forcing us to use (they refuse to support 3rd party hardware) has inferior wifi specs and performance to the Netgear D6300 we’ve been using.
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Cam
(@urboycam) reported
@iiNet I received a text message saying that my drop out problem was fixed and it isn't fixed :)
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Paul Jones
(@paulmurdochj) reported
@iiNet On several emails I have told them to call me not Bill who is also on the account. He has no idea how to help. My emails clearly state that.
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Comrade Weez
(@weezmgk) reported
@iiNet ok thanks. Not sure what further information or testing I can provide as this is an ongoing problem & a TPG tech has been onsite & checked out our house wiring & iiNet ADSL router. It appears to be an exchange or copper problem. We know Telstra are not keen to fix copper...
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Nick
(@wswnick) reported
@iiNet hey guys, NBN down again and still haven't received a reply to my support call that I raised on 11th March. Ref #332741428
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Gravy Pains
(@GravyPains) reported
@iiNet I have no intention of watching that video but as a customer I’m very disappointed you have banned various websites. It’s chilling and authoritarian and it’s not your job. I will be switching to an alternative provider who can provide me with unbiased access to the net
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Andy Leach
(@TheLeachie) reported
@danilic Dude @iiNet everything was sorted so quickly. And I haven’t had any issues since installing. Would recommend.
