1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Outage Map
iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More
Check Current Status

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 12
Melbourne, VIC 15
Perth, WA 14
Geelong, VIC 3
Brisbane, QLD 5
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ozshena
    ozshena (@ozshena) reported

    @iiNet And now another 24 hrs with no further 'update' and no actual informative truth as to what is actually going on with your systems, and what information of ours has been affected. You've gone from pathetic to piss poor, congrats #iinet. Try honesty, it may save you some customers.

  • numloxx
    Carsten Bauer (@numloxx) reported

    Is @iiNet going to compensate customers after a 24 hour email outage? The same thing happened in 2015 and 2018, why have they not taken steps in preventing this? IF they are telling customers the truth about what happened?

  • chibuzo_l
    Chibuzo (@chibuzo_l) reported

    @connorbrady00 @iiNet Exactly, why the hell would you pay for an inferior service that locks you in to one specific ISP? Pure madness. At least if you're going to pay for email make it something worthwhile like @ProtonMail

  • uramaaaaaaazing
    Janet Evans (@uramaaaaaaazing) reported

    @iiNet @iinet can you please get in touch with your customers and let us know what's happening??? Sorry - this is terrible service. Some of your customers will soon be ex.

  • MarcusSpark1980
    Marcus (@MarcusSpark1980) reported

    @george_spiridis @iiNet iiNet email servers have been down nationwide since early Christmas morning

  • drjames2
    Dan James (@drjames2) reported

    @iiNet Not receiving most emails for best part of the day. Called support who got back to me nearly 3 hours later. Was then put in a que for email hosting support for 30 mins only for the call to then drop out.

  • chibuzo_l
    Chibuzo (@chibuzo_l) reported

    @jen_vevie @iiNet Guess it's time to switch to Gmail. I never understand why people even use ISP email services anyway? It locks you in so it makes it a pain to switch providers.

  • jen_vevie
    Jen Houston (@jen_vevie) reported

    @iiNet I’m STILL not getting emails - while trying to pay bills, order equipment and groceries online. This is extremely painful. There is over an hr wait for the help desk 😡

  • jtanos10
    Juanito 🌖 (@jtanos10) reported

    @jen_vevie @iiNet Not receiving emails either!!! WTF

  • Ocean4011
    Helmut (@Ocean4011) reported

    @t2d66 @iiNet Phishing attempt. If you inspect the link it is not an iiNet address. Message used bad expression “update your credit card” rather than “update your credit card details”. Also does not address you by your name. I have had 10’s of these

  • dodgy_coder
    dodgy_coder (@dodgy_coder) reported

    @FGecolarge @cc_stoney @iiNet Yes some people lost power, iiNet had an outage that lasted nearly 3 days

  • uglyretard
    Joel josias (@uglyretard) reported

    @iiNet My internet lost connection the same time your website went down (Christmas day). I have called multiple times requesting a call back but no one has ever called me back. When does the engineering team get back from break?

  • AmryanAnnie
    🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    48 hours with no service @iiNet and still no communication from you! Very poor performance! #OmbudsmanNext #iinetstilldown #iiNet

  • GeorgePeters953
    George Peters (@GeorgePeters953) reported

    @iiNet Thi has been going on for several days - no email. None. I called Friday, expected fix in a few hours.

  • DoctorhelmKaren
    Karen Scott (@DoctorhelmKaren) reported

    @iiNet I think the issue may have fixed itself. But should it return I’ll definitely DM you. Many thanks.

Check Current Status