iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Perth, WA | 5 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Parks
(@ItsBenParks) reported
@iiNet outage in Fitzroy. Not reported on their website. Relying on trust @telstra 5G. As per usual, iiNet is useless.
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rowlzie
(@mike_rowles) reported
@iiNet internet has been in and out all weekend. Really bad this afternoon. Currently no service. Left a message with the call centre - 1 hour way. Postal Code 6163
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Optus
(@Optus) reported
@GDFMAN1 @iiNet @tpg Hi there - I can see you DM'd us on 12th Jan and then we requested you to confirm your account details by clicking on a secure link but we never received a response after that. Aman
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Mikey B
(@Its_MB) reported
@iinet is there an outage in Salisbury Sa 5108? No NBN, no phone.
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Benny Mitchell
(@Benny_Mitch) reported
@iiNet is there a reason why my internet randomly went down 30min ago and hasn’t coke back up?
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Gloria Vincent
(@Glor_Vincent) reported
@iiNet our LAN isn’t working and it’s impossible to get support over the phone - pls help or it’s another night without Netflix
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no one
(@spunkyfuzzguts) reported
@iiNet is there a service outage in Kingaroy?
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Ian
(@LocalReason) reported
@iiNet How is it possible that you can screw up something as simple as a certificate for getting emails? New cert you issued is INCORRECT target principle name and for the last 3 days NO ONE knows how to fix it!!!!
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Naomie Treloar
(@atomac77) reported
Hey @iiNet. Any issues with NBN in Eden Hill, 6054? I've been on hold for over 45 minutes and had no internet for about 6 hours.
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Ignorethis
(@Ignoret20913995) reported
@iiNet hi, is there currently an outage in artarmon (NSW 2064)?
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🔴🟡GDFMAN🟡🔴
(@GDFMAN1) reported
@Optus @iiNet @tpg Read what I said....... and this is why optus customers service is crap.... read... I have given u a reference number look it up.. some 1 from nbn is coming out Wednesday
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rhirhi
(@rhirhi11073770) reported
@iiNet is there a VDSL outage in Ainslie 2602 ACT?
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Hayden Ellis
(@sirfane) reported
@iiNet please help my nbn stopped connecting
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Jamie
(@jrbtrumpet) reported
@iiNet my internet has been dropping out everyday for 4 hours for the last 2 weeks even though you and NBN both tell me there is no outage. Who’s at fault here?
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pfizer minelli
(@anne_zilla) reported
@iiNet what is happening with Grapevine email service in Canberra? No emails overnight and webnet is insecure & my phone won’t let me access that either.
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