iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Simon Cropp (@SimonCropp) reported 44 seconds ago

  @iiNet all good now. spoke to someone from support, and I am now back to 85Mb :)

• NIRANJAN SOMASHEKAR (@niranjan007) reported a minute ago

  @iiNet is there any outage in Kallangur? Thanks

• Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported 2 minutes ago

  @iiNet The riddle of iiNet - be a loyal pay on time customer for 10 years, somehow the data bill (not phone calls) go through the roof and we disconnect your phone. How do you now call iiNet to resolve issue? Any solutions please forward to brains @ iiNet! #iinet #giveusideas

• Ria H (Feed Zone Specialist) (@RiaHopkins13) reported 2 minutes ago

  @spicynoise You’re telling me they haven’t sent the giant @iiNet robot out to help?

• 🤔Justin wants to know (@ecoscore) reported 5 minutes ago

  Is @iinet email #spam filter broken? It’s always been very good but getting lots in my inbox in the past 2 or 3 weeks

• Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported 8 minutes ago

  @iiNet Gee Liz ate dyslexic how does someone call when their phone service has been cut off due to data and the invoice has been paid! How do they call Liz? Luz that means how do they use their phone Liz? No service Liz. Is there something you don’t understand Liz?

• Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported 9 minutes ago

  @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

• Furrybananas -The Pretty Great Pastafarian Prophet (@furrybananas) reported 9 minutes ago

  @iiNet I wish all the months were half price, the @VodafoneAU coverage is awful, @Optus was only slightly better

• Sean Green@seangreen (@f6524012cb3248d) reported 9 minutes ago

  @iiNet We live in Coogee, NSW and our internet is down - are you aware of any outages in the area?

• Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported 13 minutes ago

  @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

• Simon Cropp (@SimonCropp) reported 16 minutes ago

  @iiNet speed has dropped to ~3Mb in watson canberra. any known issues?

• Flemo (@Flemo36) reported 18 minutes ago

  @iiNet your customer service is lousy. I am trying to cancel my account and you couldn’t be making it more difficult

• SJXSJX (@SJXSJC) reported 19 minutes ago

  @NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.

• sounds delicious (@spicynoise) reported 24 minutes ago

  Ok can anyone recommend other ISPs cos @iiNet are giving me the run around. Apparently calling to say you’re moving and need your NBN moved means you want wireless internet, then you call to get that fixed and told to give it a chance (it’s terrible), then you call again…

• cure (@cure9mm) reported 25 minutes ago

  @Murdr_iN @iiNet 7 years and it’s still **** with nbn I’m losing my mind I can’t even upload my resume to a website

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