iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 6 |
| Perth, WA | 5 |
| Adelaide, SA | 2 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ross S.
(@DreadedScurrvy) reported
Whats going on @iinet down again on a Friday night? Whats the deal?
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Dan Read
(@DanRead3) reported
@iiNet hi - a friend who has an icloud address is getting a bounceback when they email me "unauthorised mail is prohibited". Am getting other emails as normal. Is there an issue?
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Michael Wilson
(@mickjwilson) reported
@iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...
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Michael Wilson
(@mickjwilson) reported
How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet
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Peter Quinn ign: ThisisDrLove
(@quinndagit) reported
@Badger_tbg @iiNet (Cont....) account and was paying for the ADSL so hopefully I can be considered for the “new customer” deals I saw advertised). I’ve been losing my **** at talking to customer service at iiNet so maybe social media will get some ***** rolling and be looked after @iiNet
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joanne *****
(@cocky28) reported
I have had the @NBN_Australia out 3 times in the past 2 weeks. Every time they come it magically works @iiNet maybe it’s your service
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...
(@sbphoto) reported
@iiNet @NBN_Australia No service in Bardon QLD 4065 right now, no #NBN or #iinet #outages listed, any ideas? Yes, have restarted everything multiple times. Cheers.
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Gary Croton
(@Gary_Croton) reported
I agree @iiNet WAS Australia's No 1 ISP for service- they were great. Sad to report my experience that, since they off-shored their support to Manila, their service is every bit as baffling, infuriating & ineffective as Telstras. Can anyone suggest a new provider?
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Peter Quinn ign: ThisisDrLove
(@quinndagit) reported
@Badger_tbg @iiNet Yeah Badger can I piggy back on this post? @iiNet my street has such terrible NBN 2 years ago from neighbours Speedtest as that I’ve never changed from my iiNet ADSL2+ because i was getting more reliable connection & lower ping & faster speeds than they were on their iinet nbn
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orlyjamie
(@orlyjamie) reported
@iiNet I was going to make a philanthropic donation of $3M AUD to help boost internet access in Sydney (specifically Ryde) Australia but now after experiencing these constant NBN outages I will be making this donation to another ISP. Great job guys you really dropped the ball.
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Simon Paris
(@Simonelecat) reported
You know what? @NBN_Australia SUCKS big time. Even after “fixing” godknowswhat last week, it still buffering watching tv on a Mon nite. Wtf 🤬! @iiNet
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Ante Ivakic
(@aivakic) reported
@iiNet any updates on nbn poi double view outage?
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Brendan Mac
(@bmcguitar) reported
@iiNet Hey, NBN outage here.?? bmcguitar Alex hills
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xlr82xs
(@xlr82xs) reported
Hey @VodafoneAU is your mobile network less garbage if I sign with you direct instead of what @iinet resells ? Any chance I can talk to a real tech about why I get tcp rst responses every time I try and consume data unless I have a (any) vpn connected ?
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❣️☯️ Caz ☯️❣️
(@ImCaz) reported
I’ve been with @iinet for almost 10 years and now I think it’s time to cut ties! Their service lately is terrible.... they’ve been ripping me off for years on old plans!
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