iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Sarah T (@SarahT1900) reported 5 seconds ago

  @iiNet internet is down in #Canberra and there’s a 50 minute wait in the phone and update would be appreciated !

• Tanya Selak (@GongGasGirl) reported 2 minutes ago

  @LoveNotGreed @engagedpractx @iiNet I changed from Telstra at the beginning of the pandemic. I had a very expensive plan, and the service was hopeless. I’ve got so much data now.

• Sarah T (@SarahT1900) reported 2 minutes ago

  @iiNet Thanks it came back about 30 minutes later though still slow.

• Peter Lloyd (@LlordLloyd) reported 6 minutes ago

  Since returning to Australia a month ago, I have applied for a dozen jobs. But @iiNet have been unable to replace my lost SIM card, those those employers do not have the right phone number. Not a techical issue, but administration. Their overseas call centres are no help.

• Morty 🐸 (@MortyAUS) reported 8 minutes ago

  @engagedpractx @iiNet Felix mobile is VF network - $35/month, unlimited data but speed capped at 20Mbps

• rose (@rose38395572) reported 11 minutes ago

  @iiNet has been dropping out like clockwork every half-hour for the past two days. No NBN outages or hardware issues. No response or acknowledgement from @iiNet. What's the deal?

• Aussietribe (@Aussietribe) reported 13 minutes ago

  @iiNet I’m confused, your map says everything should be normal and right below it has a minor issue. Internet has been down for a couple of hours? Any updates around Perth?

• Much / Michael (@muchmoreamusing) reported 15 minutes ago

  @engagedpractx @iiNet Onto from like 12 years ago and the service was atrocious outside of inner city

• Peter Lloyd (@LlordLloyd) reported 16 minutes ago

  Once it was a good company. I would go elsewhere (and will), but without the SIM I lose my phone number of 25 years. It's all because the phone doesn't work without a SIM, but I can't activate the SIM without the phone working. And this possibility never occurred to @iiNet

• Charlize Theroff (@CharlizeTheroff) reported 16 minutes ago

  @iiNet im not coping at all with swapping my internet box, could someone perhaps come out and help me?

• Kev M (@KevM67088822) reported 17 minutes ago

  @iiNet internet has been dropping out regularly the last week all day and all night. Can you let us know if there is an issue or issues somewhere please

• 🇦🇺 Northern Territory Seniors for THR (@VaperNt) reported 19 minutes ago

  @iiNet @NBN_Australia connections are incredibly slow since around 6:30pm in the Northern Territory - practically unusable.

• Mudassir Gondal (@MudassirGondal8) reported 21 minutes ago

  @iiNet trying to login with iinet app, after click on sign in screen goes blank white? How to fix

• Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported 22 minutes ago

  Anyone have any experience of the Vodafone network? I'm looking at a SIM only plan from @iiNet.

• Martin Squire (@MartinJSquire) reported 25 minutes ago

  @sspencer_63 @iiNet Are you still having issues? I've had no line sync since Thursday morning in Woden with iinet VDSL2.

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