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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 5
Perth, WA 6
Sydney, NSW 4
Canberra, ACT 3
Brisbane, QLD 1
Adelaide, SA 4
Geelong, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldNutter
    goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported

    @iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this

  • SirWonderLlama
    Wonder Llama 🦙☘️ (@SirWonderLlama) reported

    @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

  • aussieoutlier
    Aussie Outlier (@aussieoutlier) reported

    Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

  • dalekman9999RP
    Nik (@dalekman9999RP) reported

    @iiNet i have sent a message. Having issues currently.

  • NotMikaa_
    Mika (@NotMikaa_) reported

    Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • Anth_Bo
    Anth (@Anth_Bo) reported

    @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on

  • freddstid
    freddstid (@freddstid) reported

    @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

  • TheRealManniD
    Manni D (@TheRealManniD) reported

    @iiNet Is ultra VDSL down in Torrens ACT?

  • freddstid
    freddstid (@freddstid) reported

    @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

  • franklycott
    Frank Torre (@franklycott) reported

    @iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    @iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.

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