iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 3 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Barry ⚡ makes comics
(@Mike_Barry) reported
@iiNet I’ve had terrible internet for 48 hours or so. It drops out for extended periods, over and over. Can you help me out?
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*** Corp Rules
(@CourtRum) reported
@GeorgeNewhouse @iiNet The Telecommunication Ombudsmen 'number' usually 'settles them down' (if nothing else). Good luck.
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ashley
(@ashcryptoman) reported
@iiNet so who has had good customer support with the latest 10 - 12 day email outage?
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Prof George Newhouse
(@GeorgeNewhouse) reported
@iiNet @simon_rosenberg Your email server was down again yesterday. Together with the serious outage last week your service is abysmal. Some people need their emails for work. You have not apologised for the outages or explained why you have no back up system. You just take your customers for granted.
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Dropshort
(@Dropshort3) reported
@iiNet are the email servers down again?
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ashley
(@ashcryptoman) reported
@brucebax @iiNet Worst company by far for service and support!
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💉 Peter Hunter 💉
(@PCHunter_75) reported
It seems like @iiNet is once again having problems with its e-mail.....
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Sandy Horne
(@SandyHorne61) reported
@CSI_lcrhms @iiNet I gather that they have some issues. I did get access to my emails but everything is slow and unresponsive.
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Trailpossum
(@trailpossum85) reported
@iiNet is there still a VDSL outage in Canberra/Weston Creek from the recent storm? #nointernet
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ashley
(@ashcryptoman) reported
@iiNet 11 days of extremely delayed emails with poor customer service and support!
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Rodney Heron
(@rodneyheron) reported
@iiNet Please just cancel the service so we can move on. It’s been 2 week now
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Abby 💉
(@CHICKENMUM89) reported
@ashcryptoman @iiNet Mine came back after the initial issue. Now nothing
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John Highfield
(@JackHigh4) reported
@iiNet are you a company on the verge of failing? Your loyal customers deserve to know what is going on. For over a week there have been problems across Australia. No public statements. Email and access to webmail and toolbox login denied for 48 hours. Nothing! not good enough.
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ashley
(@ashcryptoman) reported
@CHICKENMUM89 @iiNet Mate I’ve been having same issues for 11 days. The BOTS and their messages don’t do anything to help!
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Two systems one Australia ?
(@AU0481810206) reported
@iiNet disappeared. - iinet not debited on Nov 2021. Because I have no product & service with them. But iinet started a critical problem by sent me 2 invoices 723346484 for $59.98 & 723346545 for 29.99 for the service 23 Dec 2021 to 22 Jan 2022 while I have no product &
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