iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 15 |
| Adelaide, SA | 11 |
| Sydney, NSW | 10 |
| Perth, WA | 7 |
| Brisbane, QLD | 5 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Comrade Weez
(@weezmgk) reported
@dayswasteorg @iiNet FTTCurb uses only a very short run of copper to the premises from the fibre which runs down the street. It's a fancy VDSL in that short copper run. The reverse power is 60VDC @ 350mA. Power supplied by the NCD in the residence. If only one NCD, it supplies all 350mA.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@sowdented @iiNet It really is trying my new year resolution to be calmer in 2021. It’s the same pattern so whatever the issue was it still is an issue. At this rate I’m going to ask for a credit for next month’s bill. It’s been like this for a week 😳
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Aussie Footy Forums
(@aussiefootycom) reported
@Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.
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Phil281
(@Phil28110) reported
@iiNet System down in Geelong. Any update please?
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RetroMonkey
(@Retromonkey8) reported
@natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.
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Phil281
(@Phil28110) reported
@sass1ca @iiNet Only thing I can suggest you could always use your phone as a HOTSPOT, be careful how much data you use as your ISP will bill you for it obviously. We still pay when the system is down. Welcome to Marketing!!.
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Jon Wannberg
(@wannberg66) reported
@iiNet Any known issues for Success in Wa 6164??
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Nat Quirk
(@natalie_quirk) reported
@iiNet what’s going on with @NBN_Australia internet?? I’ve called four times today. Left details. Waited for call backs. Each time I’ve been hung up on BEFORE I get to speak to your customer service people. Maybe it’s time to change my internet provider as well???
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David Duncan
(@JiveBlowfish) reported
@iiNet Sorry but “improve overall performance“ is BS. Storage has never been cheaper or easier to obtain. How about a notice I went over in the first place. Or how about giving 3/2/1 months notice of enforcing to give us time to sort things out. This isn’t good service!!
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@iiNet so is the issue in Geelong on cable going to be a long one?
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RetroMonkey
(@Retromonkey8) reported
@iiNet another outage and no word back on reimbursement for the last one.... you ****** up big here. Comp me a bill or I'm walking.
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David Duncan
(@JiveBlowfish) reported
Thanks @iinet for the Christmas present of saying my mailbox is full and I have to reduce it from 4gb to 1gb with no warning. Spoke to support and they said the directive came from mgmt. no callback as requested. Gmail and Hotmail give 15gb for free. Just lost a 20+ yr customer
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Jessica
(@sass1ca) reported
@iiNet Thanks. Your link says it’s affecting Highton, Belmont and Grovedale. This is postcode 3216. But when you put this in the website, says nothing affecting service.
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toonking
(@Toonking30) reported
@JScholes_CFP @iiNet Yes mine is down too
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saltymolty
(@saltymolty) reported
@iiNet Same as another bloke @Retromonkey8 It comes back for a few miniutes than drops out for a hour (that went on for all most 3 days) ... You seriously need to fix your services.
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