iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Katie Ellis (@Connorloki) reported 41 seconds ago

  @iinet is there a problem with your ultra fast internet in the ACT (2614) since last night?

• Sabina (@biney77) reported 2 minutes ago

  @iinet I used to recommend you as you had great service but in the last decade it’s been rubbish with dreadful offshore service. Can we go back to being able to talk to someone locally? Is there a time of day that I can do this?

• Elaine Benes (@reay07) reported 5 minutes ago from Canberra, Australian Capital Territory

  @iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home

• Sean (@seonf) reported 5 minutes ago

  Why is @iiNet webmail so slow?

• The Iron Xenu 👾💉💉💉🦠 (@elronxenu) reported 10 minutes ago

  @iiNet @bigjsl Invoicing a customer for 4c is silly; rumba used to not create an invoice if the amount was under $10. Bring that back, or make it $5 to cope with the minimal mailbox charges. Maybe it's time to charge the CC fee at point of payment, not as a billentry.

• Jo (@Supergirl696969) reported 12 minutes ago

  @iiNet Your internet is awful

• Z 🇦🇺🇦🇺 (@zoemh_) reported 13 minutes ago

  @iiNet so your new home wireless is pretty **** but for $50/mnth I guess I’ll take ****. Def not faster than NBN 12, so slow Netflix keeps crashing #**** #iinetshit

• Mandy (@Wonderwoman1967) reported 13 minutes ago

  @iiNet Postcode WA 6743. Whats going on? It's not working!

• Prof S Dov Bachmann (@SdBachman) reported 15 minutes ago

  @NBN_Australia @iiNet - would be nice if you were to notify customers re #outages - no service in 2614 ACT

• freddstid (@freddstid) reported 19 minutes ago

  @iiNet internets been running slow every now and then since the planed maintenance from last night. Do I need to re set the box? If so how long does it need to be off for

• freddstid (@freddstid) reported 22 minutes ago

  @iiNet some devices in the house are not connecting to the internet and isn't showing up. The bot is quite close to the devices to. How do we fix this problem?

• Tom Osborn PhD, FRSA, Etc. (@call_me_tomasso) reported 25 minutes ago

  What is happening with @IINET's toolbox. I can't login. I can't reset the password. Various broken responses for both. I called 132258 and no success, but the issue was escalated, BUT NOBODY CALLED me BACK.

• 💧Roen Lloyd Davis (@RoenDavis) reported 26 minutes ago

  @iiNet The 10 minute power cycle appears to have restored the advertised speed. Is the constant speed failure a shortcoming of the devices, the service or the NBN?

• apes together strong 🦍 (@0x4170654d616e) reported 26 minutes ago

  @iiNet Hi, will you support iPhone 14 eSIM? I wish to buy one but not sure if iiNet will support it and I'll be stuck.

• Parra Bandwagon (@steedencentral) reported 28 minutes ago

  @iiNet hi - I’ve got an old Fetch TV box that I have never used. Is there a way to return it?

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