iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Houston
(@jen_vevie) reported
@Nemspy @iiNet When you’re in iso/ quarantine.. email is one of the few ways you can confirm orders/ contact people. This has now been an issue for DAYS .. this is not ok.
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Peter B
(@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
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😷
(@jrgibson1) reported
@iinet no longer offers a callback service.
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TheNailChronicle
(@NailChronicle) reported
@iiNet trying to contact support and call drops after a minute. Looks like im not the only one. DM has been sent. #iinetfail
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Ruby FM S550
(@Fionafiona231) reported
@iinet not sure what’s worst? No emails or getting the sender and subject of a message that won’t load. Loyal customer for over a decade thinking it’s time to leave.
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David King
(@ideaarchitects) reported
@iiNet outage in Vaucluse since 12.30 today. Few mins only since noon.
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!
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ashley
(@ashcryptoman) reported
@iiNet I spoke to some NZ Muppett who had no idea what was going on so I can only assume this is going to take forever to fix!
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😷
(@jrgibson1) reported
@iiNet no longer has Australian call centres. @iiNet doesn’t have a retention team …doesn’t provide ETA for faults …isn’t actually caring about issues.
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caitysempire
(@caitysempire) reported
@iinet we’ve been with you over 19 years, and you can’t even tell us what’s happening? No apologies? No credit offer? I want better service than this.
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No-micron
(@estjune83) reported
@jrgibson1 @iiNet I switched to TPG when they bought out iiNet. Why stay with the sub brand when you can go with the owner? Never had an issue. Aussie BB seems to be good if going independent is important to you
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nicholas💉🌿🐞🦋🕷😷🥁💉
(@ancistroneura) reported
@iiNet Need an update please on the return of the problem. Email once again unavailable. A broader statement with more detail would be appreciated, and is due.
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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Jen Houston
(@jen_vevie) reported
@iiNet I’m STILL not getting my emails - I’ve called the help desk - and staff had no idea of time lines or solutions. This is insane.
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Phil
(@officialphilk) reported
@ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.
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