iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 10
Perth, WA 9
Melbourne, VIC 7
Adelaide, SA 6
Brisbane, QLD 4
Hobart, TAS 1
Santa Barbara, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Surfnet_Stuff Styleyeshedfizer (@Surfnet_Stuff) reported

    @iiNet fair go guvnar u took money 10 dayz ago and i haven't even had lunch with Seth yet wtf

  • very_grem 💧 seeker (@very_grem) reported

    @iiNet whats happening with Australian Internet? I do speed test and all is good DOWNLOAD Mbps 95.74 UPLOAD Mbps 38.30 But cannot even open iinet toolbox it is so slow!

  • Burnzy777 Josh Burns (@Burnzy777) reported

    @ebony_bennett @iiNet Having the same issues, seems very regular lately

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    Oh my ******* god. It was back but now it's down again. 2 outages in 1 night? @iiNet seriously needs to get their **** together

  • sulqss sulqs (@sulqss) reported

    hey @iiNet can u fix my ping in fort i cant play

  • allan_darcy Darcy Allan (@allan_darcy) reported

    @iiNet any reason for the outage near St Leonards in VIC?

  • Paulocaust_ криптик (@Paulocaust_) reported

    Well done @iiNet you went from having top notch go the extra mile customer service to outsourcing to somewhere in asia where they scream at you and call you a liar about your situation whilst demanding you pay right now and refuse to let you talk to management. A for effort...

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    ... yet another @iiNet outage in Hobart. Internet companies are some of the sketchiest mfers istg. Half the time the internet is down and half the time they give me only a fraction of the speed I'm supposedly paying for🙄🙄

  • aasingh82 Alvin Singh (@aasingh82) reported

    @iiNet @moth_15 same issue in 3173 as well. Packet drops to internet sites and browsing so slow. DNS replies are too slow as well. This started Thurs night!

  • BrinDarcey Brin Darcey (@BrinDarcey) reported

    @iiNet causing problems again in the ACT. Despite great speeds I am unable to open any webpages. Second time this week and the 4th in 14 days. Honestly, it is disgraceful.

  • allan_darcy Darcy Allan (@allan_darcy) reported

    @iiNet Thanks anyway. After no change for a while I turned the modem off at the wall for 30 mins. Seemed to do the trick. I should have known a reset would probably fix whatever the issue was

  • Supergirl696969 Jo (@Supergirl696969) reported

    @iiNet Your internet is **** FIX IT!!!

  • Supergirl696969 Jo (@Supergirl696969) reported

    @iiNet your 8nternet is **** FIX IT!!!!

  • gcLaborista 💧gcLaborista — Tharni's family belong in Bilo (@gcLaborista) reported

    @iiNet I'm really getting the runaround from tech support. Took a week to get access to a new mailbox & when that was resolved I lost access to an older mailbox. I keep getting useless emails about a password that's created/updated, but no access to that old email now. Troubling.

  • Surfnet_Stuff Styleyeshedfizer (@Surfnet_Stuff) reported

    Dear @iiNet you took $60 13 DAYS AGO AND YOUR STOOPID REGIME DOES NOT COMPUTE #AUSTRALIASBEST INTERNET PROVIDER WHAT A LOAD OF ABSOLUTE **** !!!!!

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