iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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2dogs
(@t2d66) reported
@jswharton @iiNet Was on hold listening to back 2 back ads this a.m. for 2hrs 1min 43 secs, then the machine hung up on me. Rang back Billing got to 2 mins 35. Maybe I should let the phone answerers get out back to help the techs. No humans to chat with to pay a bill. Down since last night AEST.
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Adam Dent
(@adamdent) reported
@iiNet are your services down
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2dogs
(@t2d66) reported
@iiNet @Rebus0906 been down since last night AEST mate. no pressure.
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LeeseyLou
(@Leesey_Lou) reported
Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet PLEASE FIX our webmail!!! #iiNetOutage
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Esteem Ceilings
(@ECeilings) reported
@iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast
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Neale Blackwood
(@ExcelYourself) reported
Hey @iiNet is your website and email down?
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Amanda Ralph
(@ralphytown) reported
@Gezza_Lenko @iiNet Seems so. I stupidly deleted my mail app as I thought the issue was on my side. Appears is a bigger issue on the #iinet side @iiNet
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Denyse Whelan. #head&neckcancer #survivor
(@DenyseWhelan1) reported
from
Central Coast, State of New South Wales
No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet
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Tony Egan
(@agegan) reported
@dave_it @iiNet @iiNet no broadcast msg on their helpline. not indication of wait time. can't access toolbox. most URL containing iinet failing. email down for over 12 hours now
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Marquis d'Killara
(@pfbt) reported
Hi @iinet. Email not working since 1436h yesterday (25/12/2021). Your website is not responding. Can't get through on 132258. What's happening?
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Rebus The Terrible ✳️ ✳️ ✳️
(@Rebus0906) reported
@iiNet Never had a problem before in all my years with iiNet You have my total confidence.
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Anthony Butt
(@buttman65) reported
@iiNet Please advise what the issue is with ypur website and emails. Wont be Chpice's provider for this year.
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MikeofOz
(@OzMikeof) reported
@iiNet My email is down over Christmas and to say I'm really ****** about it is an understatement..... get it together iiNet.
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Kevin
(@kcilliers) reported
@iiNet is having a problem with emails. Also their home page is not accessible. Mostly I've never had problems with @iiNet in over 20 years with them, so there must be some pretty major issue going on......
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