iiNet Outage Map



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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Ingrid Fuary-Wagner (@IngridFW1) reported

    @markc @Telstra Go straight to the Ombudsman! Works a treat. I had the same problem with iinet. I closed my account down but every couple of months for about 2 years I’d get a new bill & had to go through the same process each time. magically no such problems after I wrote to the Ombudsman...

  • nitish chandran (@Niti933) reported

    @iiNet Outage story was told to us by iiNet technical rep. We didn't invent that story !!!

  • ARTHUR FRIEND (@psyclaw) reported

    @slsandpet @MrNixonsWife @Optus Aldi Mobile for phone (they use Telstra network). iiNet for www Both have very quick phone support.

  • nitish chandran (@Niti933) reported

    @iiNet When it comes to monthly payment of plan cost, it happens without fail and without delay!!! However, when it comes to resolve service issues it takes weeks before acknowledgement of responsibility !!!!!!

  • Dr Sally 🐨🐨 (@slsandpet) reported

    @MmeEmmeline @iiNet Omg they're all terrible

  • Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    I look forward to my refund from your terrible service @iiNet

  • Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    Thanks @iinet for your "customer service" person conveniently cutting off my complaint as soon as I mentioned the ombudsmen. Go you!

  • Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    Yeah, thanks @iinet how handy there's an outage just before the cut over to the shitest version of #fauxNBN Waiting to find out why ******** I'm going to wait another 2 weeks before I can access anything is extremely unhelpful. Go Australian technology! It's a ***********!

  • Giulia like Julia but with a G (@giuliavidoni) reported

    rolling up my sleeves to sucker punch the poor iinet customer service dude because he wont give me a refund for something that is definitely not his fault

  • Markus Mannheim 🌦️ (@MarkusMannheim) reported

    @iiNet I'll ping @Optus, because they should be letting network partners like @iiNet know about critical failures

  • Markus Mannheim 🌦️ (@MarkusMannheim) reported

    @iiNet People in Bermagui are saying the Optus mobile network was down for almost the entire day today. I'm a bit surprised iiNet was unaware of this!

  • henry carter (@henryca58637512) reported

    @iiNet I have Had a modem for 2 weeks and no internet. everyone of Your customer service employees has given me a different way to set it up. Finally it was discovered that you need to send someone out to install it after 4 phone calls and being hung up on several times.

  • James McCracken (@CapitalJim) reported

    @iiNet To be charged $99 for someone to recheck my line, which I was told to have installed by a private contractor is rort! I’ve never been so tempted to join @Telstra

  • Markus Mannheim 🌦️ (@MarkusMannheim) reported

    @iiNet Thanks; have no reception when I'm in Bermagui. Would appreciate help but can't field any calls until I next drive out of town

  • James McCracken (@CapitalJim) reported

    Terrible, terrible service from @iiNet. Moved house on 22nd of December, have been trying to relocate my service since 15th of December, a month later still no internet. Notably, and despite Christmas, event local council has moved faster in issuing new parking permits.


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