iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 9
Sydney, NSW 8
Melbourne, VIC 7
Brisbane, QLD 5
Adelaide, SA 4
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Orda_CS pappa orda (@Orda_CS) reported

    @oHrtzy @iiNet That’s ****** man, it’s so bad. I think I was paying for something near that too. I couldn’t even play a game and have my phone on the wifi. Let alone have my wife watch Netflix and be on the internet too

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @okjustesting @iiNet @Aussie_BB Hopefully I never need it but that's good to know

  • toddhoustein Todd Houstein (@toddhoustein) reported

    @bigmoonidiot @bigbadgus_ @iiNet I left Belong at the start of this year. They continued charging me for the cancelled service. Same for other ex-customers. They acknowledged it 6 weeks ago, but still haven't repaid... and they seem to be actively avoiding us!

  • davidslvma Dave (@davidslvma) reported

    @bigbadgus_ @iiNet Jesus bro you’ve had the worst run of luck

  • Orda_CS pappa orda (@Orda_CS) reported

    @WolfQveenttv @iiNet HAHA WTF. Forcing you to pay more for a service that’s worse and that you don’t even need @iiNet logic

  • okjustesting Karl! (@okjustesting) reported

    @OrangeFizzer @iiNet @Aussie_BB Their customer service is seriously good. You can ring them and they’ll be honest.

  • redsandsredpoll Quentin Hooper (@redsandsredpoll) reported

    @iiNet so many outages in Gwelup WA for the past month I have resisted tweeting about it but currently 45 minutes on a Saturday afternoon is getting a bit ridiculous. Don’t care if it is an NBN issue or iiNet - it just needs to be fixed 😡😡😡

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @SueKennedy19 @iiNet Unfortunately, companies who offer good service and value for money are hard to find anymore. Glad to be home and snuggling with Copper 🧡

  • Orda_CS pappa orda (@Orda_CS) reported

    Starting a community thread about terrible experiences with @iiNet that anyone can add to. I’ll start; No where near the advertised DL/UL speeds, numerous phone calls with insight such as “turn modem on and off” and when I cancelled, still billed me for 2 months afterwards

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @MsPraxis @iiNet Surely they should be lowering my monthly fee if they're lowering the level of service?!

  • bigmoonidiot mytoeingrown (@bigmoonidiot) reported

    @bigbadgus_ @iiNet seriously belong internet is soooo good never had a problem and we pay so little for it lol

  • bigbadgus_ big gus (@bigbadgus_) reported

    @iiNet My name is Angus Black, you can surely find my account with the amount of complaints and shocking service i’ve been given, i have been sent error logs of over 100 drop outs in 2 days only to be told ‘we can’t find a fault’ now nbn line is fine but you can’t pull a speed test.

  • evaw26 Eva (@evaw26) reported

    @iiNet having issues with our internet since Saturday.

  • Orda_CS pappa orda (@Orda_CS) reported

    @AGrumpyScotsman @another_streamr @iiNet Agreed. I left iiNet a year or so ago after years of pathetic Internet and awful customer service. They also charged me for 2 month after I cancelled too so watch out for that AussieBB is goated though, couldn’t recommend enough

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @stufromoz @iiNet I stream lots and download a lot of music. Also require a stable service for video calls for work.

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