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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 18
Sydney, NSW 11
Perth, WA 14
Geelong, VIC 3
Brisbane, QLD 4
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenKBreen
    Lauren Breen (@LaurenKBreen) reported

    @iiNet Hi team, any outages in 6008 WA? Mine is dead. Checked your web and it says no issues. Tried restarting the TP-Link modem and still nothing. Help please :)

  • TheLennoXFiles
    JeanClaudePanDemic (@TheLennoXFiles) reported

    My sister has an internet outage that began on the weekend and which @iiNet says they can't fix until Nov 25! I expect my sister will also get half off her next bill as compensation???

  • before293021431
    before2930214322 (@before293021431) reported

    @iiNet @iiNet just been on the phone for over an hour with tech support turns out you cut off our phone number without contacting us. The last useful tech support call with transact communication got dropped and I haven't been able to get back on to anyone who can do anything.

  • LGPorterZ
    LG Porter (@LGPorterZ) reported

    @DemiCassiani @iiNet @TPG_Telecom We didn’t get an sms at all. However, can confirm that this is both an outage and a permanent change …..

  • BrandenJH77
    Branden (@BrandenJH77) reported

    @iiNet email server issue, have hosted server and getting certificate issues from your end

  • TheRiffJet
    Riff Jet (@TheRiffJet) reported

    Today’s Dip Stick Customer Service is brought to by the, They, Them, How and Whatever @iiNet

  • sarahfielke
    Sarah Fielke 🌈 (@sarahfielke) reported

    @iiNet are there email issues this morning? I can’t connect to get my emails on my phone or my computer.

  • youituber
    youituber momo (@youituber) reported

    @suehodges61 @iiNet I moved this afternoon to office 365. Utterly ridiculous they think we ca use web outlook in a business environment. They clearly broke something they dont know how to fix or dont want to and this was not planned.

  • coreyhfranklin1
    Corey Franklin (@coreyhfranklin1) reported

    @iiNet I rang to cancel a direct debit and the CSO told my I couldn’t. All I want is to cancel my DD and receive an invoice by email & send the invoice to the NSW T&G to pay. All the T&G needs is a BPAY number on the invoice which BPAY is an option on the invoice to pay my bill.

  • coreyhfranklin1
    Corey Franklin (@coreyhfranklin1) reported

    @iinet I have no problem with a direct debit. The T&G takes 2 weeks to process the invoice. But I will ask the T&G to process my bill before the 2 weeks in the future. I just wanted a 1 week work week extension.

  • taliamcain
    T A L I A (@taliamcain) reported

    @iiNet outage issues in 3006?

  • suehodges61
    sue hodges (@suehodges61) reported

    @StevenSinagra @iiNet Yes - it took 8 hours or more for iiNet to send an email (!) to tell us its server was down. I lost a morning of work trying to fix it.

  • dispose_humans
    Kerry (@dispose_humans) reported

    @iiNet I’ve had at least 4-5 dropouts per day over the past 7 days in 4209 on your 5g service. Unfortunately no FTTP at my address, so I’m stuck considering business fibre for home or dealing with less then 50mbps on your NBN50 because you don’t offer NBN100 to us. Suggestions?

  • AnimeAmerica
    AnimeAmerica (@AnimeAmerica) reported

    @iiNet is there a service issue? I haven't received any notice from iinet but my internet is down for some reason.

  • s_mcleod
    Sam McLeod - @s_mcleod@aus.social (@s_mcleod) reported

    @jasondowns @iiNet iiNet is just TPG (one of, if not the the worst ISPs in Australia), move to @Aussie_BB

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