iiNet Outage Map

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Croftinator (@JandJCroft) reported

    @iiNet All good, seems to be working now. Bad weather possible culprit. Good connection and customer service. Many thanks.👍

  • Andrew (@Andyman1993) reported

    @RangKangDamn @iiNet Seriously...... Wtf @RangKangDamn.... I don't know if I am mad or super jealous LOL 😂

  • buzzswarbrick (@buzzswarbrick) reported

    @iiNet our NBN has been down for 3 days and whilst iinet has lodged a fault, we have not received any more information about when it will be fixed. iinet ref 337621851. I just want a time frame of when it will be looked at and fixed. Thanks

  • Bj (@BeJayBlaster) reported

    @iiNet @PlasticFreeJuly Here's an idea... stop sending out terrible isp provided routers that end up in the bin.

  • Lisa Fraser (@LisaJAcret) reported

    @melkettle @iiNet No problems in #mountcotton, best connection I’ve ever had! #nbnwin

  • Anushka Dey (@anushkadey) reported

    @iiNet just started using iinet nbn a few days back and find that the service keeps going down time and again. Just sometime back I wasn't able to connect to the internet for 30 mins. I'm still under the 30 day cooling period and I'm thinking of switching if this continues

  • Renata Ogilvie (@RenataOgilvie) reported

    @iiNet There must be someone who can be more helpful! My neighbour just switched to nbn with @Telstra and no issues at all

  • Renata Ogilvie (@RenataOgilvie) reported

    @iiNet They are now saying it’s because of my Netgear modem which iinet don’t support. I seriously can’t keep going through this with @iiNet 😩🔫

  • Renata Ogilvie (@RenataOgilvie) reported

    @iiNet Still on the phone with them. He doesn’t know why it’s not working.

  • Cain McCleary (@CainMcCleary) reported

    @iiNet And yes, @iiNet didn’t cancel the technician, but you knew about it at 8am and didn’t tell me until 1:40pm. So I waited around for 4 1/2+, for no reason. Both the speed and the lack of communication at your end are not good enough. Still waiting for that call.

  • ShadowDancing✨ (@WickedKitten99) reported

    @hutch120 @iiNet Truck hit pole that’s why there was a power outage

  • Brad (@BradTheLoveFern) reported

    Very disappointed with @iiNet so far and if no internet within a week I will not be paying a cent and I’ll be going with someone else who can actually provide a service.

  • Brad (@BradTheLoveFern) reported

    New customer to @iiNet and 9 days ago told connection active. Speak with tech support and told I’ll receive a phone call after reporting the internet won’t speak to the modem. Told I’ll get a phone call in 48hr. That was last Thursday. Get a phone call just now and no timeframe

  • Michael Whitmore (@Whitmoreorless) reported

    @TPG_Telecom , @iiNet , @Internode it is a shame that you all can’t treat a customer of 10 years with even the slightest bit of respect. You act as if you’re the only ISP in North Melbourne. I would rather give my money to @Telstra !

  • Cain McCleary (@CainMcCleary) reported

    @iiNet Mate, I cancelled my day for an appointment that didn’t come. I’ve got all the time in the world. What I don’t have is: 1. A consistent internet connection. 2. Speeds remotely close to the plan I’m paying for. 3. An NBN technician to look at these issues. 4. Much more patience.

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