iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 21 |
Perth, WA | 12 |
Melbourne, VIC | 9 |
Canberra, ACT | 2 |
Adelaide, SA | 2 |
Newcastle, NSW | 1 |
Bathurst, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie (@JackieMack) reported
@iiNet Is iiNet email down? I can use the internet but cannot get access to my emails
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Nic Lindner (@Nic_Innov8) reported
@jasoncaddy @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday and I can’t access your toolbox on any device. Your website also down. @iiNet Please fix ASAP & text re: status
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Gethie_ (@gethie85) reported
You @iiNet you are saying internet service is still available so why does it keep dropping out ever 5 minutes and we can't connect to an you site?
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Nic Lindner (@Nic_Innov8) reported
@MarianneNassar1 @iiNet Me too! Fix it now @iiNet 😬
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Richo Snrub (@whoisricho) reported
You know what isn't going to fix the @iinet outage? Abusing the people running their social media. #iiNet
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🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported
@AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?
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𝙲𝚛𝚊𝚒𝚐 𝙰𝚕𝚕𝚎𝚗 (@CraigAllenCBR) reported
Wow. Trying to apply for Qld border pass, but can’t complete, as still no PCR results from ACT (2 days and waiting) and now @iiNet email down, so can’t get Qld confirmation anyway. 😞
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Marcus (@MarcusSpark1980) reported
@tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.
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GeoffCohen (@GeoffCohen3) reported
@iiNet @Boendy1 Get every Radio/TV/Internet investigative unit checking out WTF REALLY HAPPENED
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Janus Pitt (@tantryl) reported
@MarcusSpark1980 @iiNet of actual dsl internet service?
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Nic Lindner (@Nic_Innov8) reported
@wallky369 @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday due to outages and I can’t access on any device. Your website also down. Please fix ASAP @iiNet
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Robert (@Rossielad) reported
@MikeCarlton01 Tech issue in WA Mike. Call centre says they cant fix it aka @iinet to cheap to pay for techs over xmas break
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Chopper (@chopper78) reported
@iiNet Yes John, I will have an issue. If I don't receive my yearly email from the Sultan about my $30m inheritance I'll be quite upset.
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Roger Groom (@roger_groom) reported
@Stoowey @iiNet I'm not directly impacted by this but never the less I can't believe the handling of it.
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Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported
@iiNet cannot access emails nor receive and send....and my blog, hosted by you, not connecting. What is issue, please? Have tried asking a few times....