iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 9
Sydney, NSW 8
Perth, WA 8
Brisbane, QLD 4
Adelaide, SA 2
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • beera_saikumar Saikumar Beera (@beera_saikumar) reported

    @Liaxox @iiNet better to start using starlink of look for another isp. twice in a month this happened and at the same place with long outage...

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet It’s been over 14 weeks and not a solitary fix to the problem just avoidance and deception they are fixing the problem …. IiNet is the problem! Ever since TPG took them over

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @morromezzo @iiNet Done the CEO of TPG can **** off also I am sick to death of them

  • EmelleJones Emelle Jones (@EmelleJones) reported

    @iiNet When trying to resolve an issue, having people who answer the phone but have no power is pointless. Promise the world and assure will be sorted but it is never sorted. Lengthy hold times while they consult supervisor not able to speak to supervisor directly.

  • hhgttg69 Peter Boyle 🇺🇦 (@hhgttg69) reported from Ballarat North, State of Victoria

    Hey @iinet my desktop internet is down (3355)

  • beera_saikumar Saikumar Beera (@beera_saikumar) reported

    @iiNet @Liaxox the outage is for more than 11 hours... this has happened twice in the same area and with over 11 hours outage... i am now definitely going to look for another isp

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!

  • JMison4 J Mison (@JMison4) reported

    @iiNet I paid my bill and still no internet. What is going on???? Help please

  • Makucha Jo (@Makucha) reported

    @iiNet the hosted exchange server you switched to is crap. Half my emails won’t download or they take several minutes per email when accessing via mobile. This isn’t what I pay for 😡

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • craig__collie Craig (@craig__collie) reported

    @iiNet internet is still down since Wednesday, NBN technician was a no show today. Can someone help me please?

  • RobertaDobbs1 Roberta Dobbs (@RobertaDobbs1) reported

    @iiNet outage at Wahroonga NSW 2076. Any info available please?

  • phantomtipster Cyberyang (@phantomtipster) reported

    @iiNet Is your website down? Unable to access iinet website and my emails

  • AbbieGatorTTV AbbieGator 🏳️‍⚧️ (@AbbieGatorTTV) reported

    So not sure why @iiNet wasn't able to fix my issue yesterday but took a single call today to fix my internet woes, but hey, it works now at least. Took way too long to get it working but at least it works now.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @morromezzo @iiNet IiNet have not been able to resolve an issue with my email in over 14 weeks they keep promising too but to no avail! Numerous case managers and I have been with them since their inception more than 30 years! Still can’t resolve they are now rubbish so I recommend avoid them!

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