iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Perth, WA | 5 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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MisMee #FullyVaxxed
(@mismee) reported
@iiNet had emails for a little while today ... but guess what?? It's down again!! No notifications from you, just chance that I happened to check. No notices on FB or Twitter. Really poor service. The outage I understand, no news I can't.
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ashley
(@ashcryptoman) reported
@iiNet I spoke to some NZ Muppett who had no idea what was going on so I can only assume this is going to take forever to fix!
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Shane Potts
(@Pottsy87) reported
@iiNet Is there an explanation on why there is an outage for me
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Amanda Ralph
(@ralphytown) reported
Hi @iiNet , any update on why it took 4+ days to remediate email outage and why it was misrepresented as a webmail only, minor issue on your status page? #iinet @Canstar @choiceaustralia
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TheNailChronicle
(@NailChronicle) reported
@iiNet trying to contact support and call drops after a minute. Looks like im not the only one. DM has been sent. #iinetfail
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TheNailChronicle
(@NailChronicle) reported
@Paney89 @iiNet Im getting the same issue when calling
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Kris Bern
(@kris_bern) reported
@iiNet Email was down from Dec 25th, with no mail going out or coming in. Only restarted sporadically late today Dec 28th! Why weren't SMS's or other notifications sent so we knew we weren't going to be able to send or receive? It was very frustrating not knowing.
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Sandie Jay
(@Jezzaj) reported
@iiNet @WestnetAU You can't update customers, but happy to delete the post about the issue...
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Phil
(@officialphilk) reported
@iiNet why did you remove your Facebook post about the email outage you've been having since at least Christmas Day? What are you not telling people?
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Rob B
(@gerardGiraffe) reported
@iiNet really I have been without e mail since the day before Xmas and your phone service rings back with silence or times out. Hardly a vote of confidence in your service.
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Nicole Asher
(@Nic_Asher) reported
@iiNet what’s the go with the internet outage in Melbourne’s inner north? Is there an ETA for it to be back up and running? Outages seem to becoming frustratingly regular 🙄
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Sean
(@voscauchemars) reported
Hey @iinet after more than 17 years I have finally had it with you. Limited support hours. No communication from you WHATSOEVER regarding your massive failure over the weekend. Emails lost forever. You are now the shittiest ISP imaginable. I'm moving.
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet 4 days now @iiNet of no emails nor updates I need your help I can't keep going like this HELP
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Shane Potts
(@Pottsy87) reported
@iiNet is internet down
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💉 Peter Hunter 💉
(@PCHunter_75) reported
@MikeCarlton01 On a brighter note Mike ... @iiNet seems to have finally sorted its e-mail problem. The worst for me was having some subscriptions I have to renew every month that come through my e-mail. Until today I haven't been able to access what I pay for since Friday 🤬
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