iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 6 |
| Sydney, NSW | 5 |
| Perth, WA | 4 |
| Adelaide, SA | 3 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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a Cool Bug
(@a_CoolBug) reported
@iiNet hi guys, our internet in Braddon 2612, ACT has been extremely slow the last few days. We've restarted it multiple times with no success. It's impacting our ability to WFH. is there anything on your end that you're aware of causing this?
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Naomie Treloar
(@atomac77) reported
Hey @iiNet. Any issues with NBN in Eden Hill, 6054? I've been on hold for over 45 minutes and had no internet for about 6 hours.
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Benny Mitchell
(@Benny_Mitch) reported
@iiNet is there a reason why my internet randomly went down 30min ago and hasn’t coke back up?
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FastidiousPanda
(@FastidiousPanda) reported
@iiNet and @NBN_Australia my internet has been down for 13 days, I've called iiNet over 15 times at this point and still can't get an answer as to when this will be fixed. Incredibly frustrated and just got disconnected from another call with support and they haven't called back.
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Adrokath
(@Adrokath) reported
@iiNet What is going on with your connection atm, it goes down and 30 mins later it is fine and it goes back down. This has been going on for a week now. What is going on?
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Sam Marley-Jarrett
(@sammyjarrett) reported
Hey @iinet you might want to tell your marketing department to cross reference against existing customers of a service before sending this again? I'm already a subscriber *of this exact product* from you
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Charl Lishman
(@cblish22) reported
@iiNet Can you please also fix my NBN? 6 hours on the phone with your help desk and no progress.
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Jamie
(@jrbtrumpet) reported
@iiNet my internet has been dropping out everyday for 4 hours for the last 2 weeks even though you and NBN both tell me there is no outage. Who’s at fault here?
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Ian
(@LocalReason) reported
@iiNet How is it possible that you can screw up something as simple as a certificate for getting emails? New cert you issued is INCORRECT target principle name and for the last 3 days NO ONE knows how to fix it!!!!
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Ben Parks
(@ItsBenParks) reported
@iiNet Useless company. Never helps.
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Ben Parks
(@ItsBenParks) reported
@iiNet outage in Fitzroy. Not reported on their website. Relying on trust @telstra 5G. As per usual, iiNet is useless.
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pfizer minelli
(@anne_zilla) reported
@iiNet what is happening with Grapevine email service in Canberra? No emails overnight and webnet is insecure & my phone won’t let me access that either.
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Ian Kenny
(@iankenny) reported
Hey @iiNet @WestnetAU are email services down? I can send but can't receive emails.
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JeanClaudePanDemic
(@TheLennoXFiles) reported
Anyone else in Sydney having @iiNet connection issues? Mine seems to be dropping out a lot lately
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rhirhi
(@rhirhi11073770) reported
@iiNet is there a VDSL outage in Ainslie 2602 ACT?
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