iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 21 |
| Perth, WA | 12 |
| Melbourne, VIC | 10 |
| Canberra, ACT | 2 |
| Adelaide, SA | 1 |
| Newcastle, NSW | 1 |
| Bathurst, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Taylor
(@BennSocialist) reported
@Telstra I have moved from Western Australia to the ACT. @telstra advised that you cannot provide an internet service to my building. So I went with @iiNet. But you guys just sent me a bill for an internet service I have not been getting and (according to you) cannot get.
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Voice0fTreason
(@Voice0fTreason) reported
@iiNet Any update? Should we cancel family movie night?
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before2930214322
(@before293021431) reported
Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.
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Lawani
(@timilawani) reported
@iiNet hi there is internet outage at post code 3030 victoria . Help!!!!!!!!!!
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Nicole A
(@madeitobvious) reported
Hey @iiNet - my modem is giving me red lights only. Have tried the usual troubleshooting and nothing is working despite no NBN or iiNet outages. On hold to tech support with a wait time of 1 hour - is something going on?
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AngB
(@hanoimasy) reported
@iiNet Any updates about FTTH issues now?
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Lyam
(@lombombadill) reported
@iiNet now day 5, service still not fully operational. No outages on site, Level 2 escalation priority ticket, no reply. Could have switched providers 10x over by now Have someone contact me asap
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Molavigne
(@Molavigne1) reported
@madeitobvious @iiNet Good luck, it took them 2 weeks to sort out our issues. Buy a new modem and switch provider if you want service
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~Mullins~💙🧡🦴🎄
(@mullinsiscute) reported
@NBN_Australia @NETGEAR @iiNet Nah it's ok, I'm not actually angry, I'm aware it's unstable around my area. Thanks!
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Alexkfz7
(@alexanderkfz7) reported
Check out my Speedtest results! 0.7 Mbps down and 2.6 Mbps up. How do your speeds compare? Iinet and NBN fixed wireless suck this is unacceptable @iiNet
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Kit
(@BirdNoises3356) reported
@iiNet Oh it gets funnier! So you've cut my cable service as well as my phone service! Why?!
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Noodles Rodrigues 🇭🇲
(@_noodles78) reported
@iiNet any update on the outage for Perth? Tried to call but it said the wait is over an hour!!! Went to do some work on the laptop. Nope. No streaming neither. Hot spot my telstra phone data to laptop. Any info please?
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~Mullins~💙🧡🦴🎄
(@mullinsiscute) reported
gonna have to call off the stream because network issues **** you @NBN_Australia , @NETGEAR and @iiNet
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satan
(@dispose_humans) reported
@iiNet I plan on cancelling my service this week, as I was assured by your techs that dropouts would stop by Dec 1st I’m sick of lodging tickets. Who would you recommend?
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Parksy
(@ParksySays) reported
Another @iiNet NBN outage. Happens most days for about 30 mins. By the time you get through to the call centre everything is working again & therefore nothing happens to prevent further outages. Not good enough!
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