iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 7 |
| Perth, WA | 5 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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GibboPK
(@GibboPK) reported
Not having much luck finding decent #Satellite #Internet in #Crookwell area. 60gb per month is the best deal available. 2 gig per day. 20kn21ffs Please help @iiNet @skymesh @AngusTaylorMP
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Obsessive Compulsive
(@0B5ESSED) reported
Because the storm had passed and connectivity returned there was apparently nothing they could do. "Call us back when/If the outage happens again." Monday night it happened again so we called @iiNet
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Obsessive Compulsive
(@0B5ESSED) reported
This never happened with ADSL. Only since the NBN changeover. We have fibre to the node (thanks Malcolm). Took us one or two storms to connect the outage with the storm activity. Reported it in Feb to @iiNet who promised to log it as a fault.
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Max Blake
(@maxblake44) reported
from
Geelong, State of Victoria
@iiNet hey guys just wondering if there is an wife spread outage in the 3216 area (NBN) haven’t got any internet this morning and last night it was on/off
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Owen
(@iowenjones) reported
Is it just us or has streaming services sucked over the last 24hr? Speedtest claims 21mbps download, but testing on multiple devices gives grainy results, buffering and network errors. FttH was supposed to banish buffering. Another factory reset I suppose @iiNet @NBN_Australia
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Owen
(@iowenjones) reported
@sortius @iiNet @NBN_Australia Just shits me that every 3-6 months, for no reason, the configuration and appliances as supplied by ISP that been working seamlessly start to crap out. Download speeds look fine but streaming content degrades, buffers and throw errors. ADSL1 or worse. It's like 2005.
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Glenn Molnar
(@GlennMolnar) reported
@iiNet I'm a 4+ year customer, moved 10 days ago (plus 7 days extra notice before that indicating I was moving), and have been calling every single day trying to get our internet connection activated. @Aussie_BB i am ready to give up, can you do any better?
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Obsessive Compulsive
(@0B5ESSED) reported
No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.
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Obsessive Compulsive
(@0B5ESSED) reported
In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.
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Brendan Lasker
(@brendanlasker) reported
@iinet hey guys I got a notification saying NBN will be doing work locally 12-6am so could cause disruptions. Nothing has come back on now and nbn site says no outages. Please help?
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Sallyanne
(@sparkyspark4) reported
.@iiNet booked NBN install 2 wks ago for tomorrow, get text today saying won’t be installed until 4 June. Need internet to work from home. Extremely disappointing service!
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VelvetTeaLeaf
(@VelvetTeaLeaf) reported
Hi @iiNet I'm unable to login. It says my username and password are invalid.
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Sharon Muffett
(@MsSMuffett) reported
@B4llistick @iiNet @networkoutage And suddenly back here. 1.15 hr outage
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Dan Taylor
(@dandantaylor99) reported
@iiNet is there an issue in the Rockdale 2216 area? Switched off and disconnected router twice now and still in red status not working. Please advise.
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Max Blake
(@maxblake44) reported
from
Geelong, State of Victoria
@iiNet hey guys just wondering if there is an wide spread outage in the 3216 area (NBN) haven’t got any internet this morning and last night it was on/off
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