iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Perth, WA | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Cooper
(@nijaco) reported
@cneilb @iiNet Gone down the toilet since TPG and Vodafone got involved.
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COVID Cautious Nat 5x 💉
(@NatMcNazz) reported
Hey @iiNet - After experiencing drop-outs, I was told I needed a new modem as one of the ports was fried. I bought it, and it arrived today but never received the go-ahead to plug it in. I’ve been on hold for 1:38:09 and I’m frankly over it. No estimates of continued wait. Why?!
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Tepa
(@Tepa) reported
@iiNet Batemans Bay internet is not working. Is there an outage on the South Coast?
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Kate Ferguson
(@_KateFerguson_) reported
@cneilb @iiNet I had a similar issue and switched to Aussie Broadband, who have been exceptional. Reported an issue with internet on Friday. They were here first thing this morning and had it fixed 🙌.
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Sarah T
(@SarahT1900) reported
@iiNet internet is down in #canberra would really appreciate an update - there’s a 50 minute wait in the phone !
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binn chicken
(@gobbldygooky) reported
@cneilb @iiNet I was a customer of Westnet that was absorbed by iiNet and the rest. Customer service turned to crap. Switched to Aussie Broadband. Best move. Their service has been great
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Mookie ĐÅŘĶ
(@MookieHacking) reported
@iiNet has to be the shitest ISP I have ever used. They cancelled our contract 2 days ahead of time leaving us without internet. If they did this for a big business they would be sued! No dramas contacting their support to tell them and we get a passive aggressive **** you
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Kindly Abnegation
(@kerravonsen) reported
My internet has been going up and down like a yo-yo for ten days. Thanks @iinet - NOT.
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Benny Mitchell
(@Benny_Mitch) reported
When your being forced to change service providers on the @NBN_Australia network to be eligible to upgrade to FTTP because @iiNet don’t want to participate in offering their customers that option What ********?!
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Jerry
(@yappingjoker) reported
@iiNet your toolbox login process has become EXTREMELY annoying asking twice for send code to phone then as soon as you press account logs you out because of inactivity. Ridiculous
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Scott Nicholson
(@scottpunlord) reported
@iiNet You know what really cringes my hinges? You’re service drops out constantly and you’re website asks every time I click to verify and then logs me out after the third verify for inactivity! For a tech company, ya suck at tech.
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Dan Machen 🏊 🦈
(@danmachen) reported
@iiNet wifi is down in Concord West any outages?
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Dieter Smyth
(@DieterSmyth) reported
@iiNet Any clue why the internet is playing up again, Ballarat and Geelong both having issues with constant fluxuation. Not stable at all and your website doesn't say anything about it. Been going on all day.
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jeremy andrews
(@plainte) reported
@iiNet Almost every day I’m receiving several emails claiming to be via mailing lists from companies or people I’ve never heard of. If I “unsubscribe” am I clicking on a link or should I just bin them?
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Benny Mitchell
(@Benny_Mitch) reported
@NBN_Australia Thanks for that info NBN! @iiNet why are you not participating? So I have to choose to change service providers because you want your customers to just suffer?
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