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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 5
Melbourne, VIC 18
Sydney, NSW 11
Perth, WA 14
Geelong, VIC 3
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • polyxena
    Anne Holmes (@polyxena) reported

    @iiNet what is happening with email? It was down all yesterday A few stray emails dribbled thru at odd times overnight Now I can send but not receive

  • whoisricho
    Richo Snrub (@whoisricho) reported

    @iiNet is the extreme weather issue also causing general internet connection problems? I haven't had internet since the afternoon of the 25th. Already done all of the restarts etc.

  • FGecolarge
    FG (@FGecolarge) reported

    @Nemspy @iiNet Obviously your business doesn't require this service to stay up!

  • WeekendwithBern
    Bernard Laurenson (@WeekendwithBern) reported

    @iiNet Parents email still not working... thanks iinet - I've really appreciated being ICT support on Xmas day , Boxing day / proclamation day, complicated by your lack of communication to customers... please advise by how much next month's bill will be reduced...

  • actgg
    GG (@actgg) reported

    @iiNet is your email service still down?

  • kezarthur
    Keri Arthur (@kezarthur) reported

    @iiNet 2 days without email. No idea if missing emails will be on webmail because unable to access webmail (page is finally up but now login errors) No communication from you other than 1 paltry facebook/twitter post. NOT GOOD ENOUGH!!

  • NADennison
    Noel Dennison (@NADennison) reported

    @iiNet This is exactly the same pathetic communication effort as last time, beware of missing emails and don't bother asking for compensation as they will tell you email is a free service as part of the internet service provision. Might be time to change service providers after 30 yrs

  • FilCullen
    Phil Cullen (@FilCullen) reported

    @iiNet How f#*king hard can it be? Have you ********* heard of airconditioning? Email has been offline since Christmas Day! Support based inn Australia might help!!

  • meltonunknown
    Melton unknown (@meltonunknown) reported

    @jackrusseljosie @iiNet It's broken again... I got a few emails in the middle of the night, but since around 8am this morning it's stopped again...

  • FGecolarge
    FG (@FGecolarge) reported

    @dodgy_coder @cc_stoney @iiNet Did the WA grid go down yesterday?

  • Mvfcarsenal
    Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet Email is down again

  • DenyseWhelan1
    Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported

    @iiNet Ok. But that just led me back to tweets I have already seen. Your Company has done its customers no favours at all in this. What a shame, @iinet used to be a good service….now you are not. And many are saying similar.

  • QuadrimBlackner
    Quadrim Blackner (@QuadrimBlackner) reported

    @iiNet Still no emails coming though for off net customer, did you all forget to fix the Log4j issue or something?

  • imclean557
    Ian McLean (@imclean557) reported

    @iiNet @mivoicetoo Hi @iiNet . I've emailed bizsupport regarding an issue with Business Cloud hosting. Should this service be fully restored by now?

  • uramaaaaaaazing
    Janet Evans (@uramaaaaaaazing) reported

    @iiNet Hi! Can I please have a couple of days deleted from my bill, as I'm paying full price for a full service....and in spite of circumstances beyond your control (even though this has happened a couple of times before), I'm not getting full service. Thanks @iiNet

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