iiNet Outage Map



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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Kirstyn McDermott (@fearofemeralds) reported

    @iiNet @ii_cMay I'm back online again (without restarts). If the problem persists I'll try that and let you know.

  • Mark John (@Beesmaster) reported

    @dontcallmekatie @Optus I've been down for days, iinet!!

  • Denis O'Connor (@Ronnoco43) reported

    @cat_stanton_ @albericie @Telstra24x7 I've had iiNet for 15+ yrs. Only problem has been the need to change the modem twice. I am restricted to ADSL2 until Telstra upgrades the copper or NBN arrives sometime in the distant future.

  • XXXTENTACTION (@Crediepie1) reported

    @iiNet Hello I need help signing in to the sign in thing for the I tried the default password but it did not work and I even ask my mum but she will not help me but I did ask her if she changes it and she never did so I do not know why I cannot sign in it.

  • Riff Jet (@TheRiffJet) reported

    @cat_stanton_ @albericie @Telstra24x7 iinet down hill from a premium service.

  • Ozesurfer (@Ozesurfer) reported

    @markmckelvie74 Optus have always been ********* ! Myself & family tried them for a few years at the very beginning of cell phones. They were given time, they couldn't get it right, and they never have. Give up would be my 1st thgt mate. Iinet cell works fins & NBN too. It was better before TPG.

  • Cat Gale-Stanton (@cat_stanton_) reported

    @albericie @Telstra24x7 Iinet has never failed me for the 8+ years I’ve had it in place. Superior service, better value & cheaper to boot!

  • SeanusMaximusPrime (@blind_aussie) reported

    @iiNet Redland Bay, 4165 - Experience at least 2 nbn disconnects per day. I fix the problem myself, but I don't know what causes it.

  • Janeway4350 (@Janeway4350) reported

    @iinet the internet in the Wilsonton 4350 area is down, can't log on!

  • Mon-Marsh (@mon_marsh) reported

    @deemadigan Our internet was terminated on Friday at 5:46pm because we’ve been accused of reselling our internet service! So we have nothing & their customer service doesn’t work on weekends so they won’t do anything #iiNet ugh! #pissy

  • Gillis (@Gillisiousness) reported

    @iiNet your service in Brisbane or at least at my house has been lacking so badly cutting out constantly 👎🏽

  • Time's Up - ResistPersistWitch #OptOut (@NannaHannah) reported

    @iiNet @iiTalW I'm on ADSL2 and currently, nothing else is using it. I'm replying on my mobile, which is not connected to the internet. It's been getting worse for a while. I was regularly getting 5 up, 3 down and could live with it, but this is currently unusable.

  • Brendan Marshall (@BrenSurfer) reported

    @iiNet @iiTalW I’m sure they would, would be nice to have direct contact (a phone call isn’t hard) from your customer service team also before cutting me off. Friday night 6pm emails isn’t great customer service so I have responded to the email survey from@your CEO with a score of zero.

  • Brendan Marshall (@BrenSurfer) reported

    Can anyone explain “May cancel Service to you if (g) you resell the Service or otherwise act as a Carriage Service Provider.” Internet terminated with no notice, don’t even know what that is, thanks for nothing @iiNet, I guess we part ways forever. @mon_marsh #iinet

  • James Hamilton (@telcus) reported

    @iiNet @iiDarryn Thanks for your help. A fault was raised by the phone support team.


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