iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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pappa orda
(@Orda_CS) reported
@WolfQveenttv @iiNet HAHA WTF. Forcing you to pay more for a service that’s worse and that you don’t even need @iiNet logic
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Peabo Bryson
(@multiplesof9) reported
@iiNet I've had a broken internet for 2 weeks. I've spent 4 hours on the phone over that last 9 or 10 days, basically doing iinet's job, coordinating this job because of poor documentation, poor communication and people not following through on plans.
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Grant
(@occams_razor_) reported
@iiNet requesting assistance - we’ve had an disconnects from NBN since early this morning and now it finally reconnected its ridiculously slow approx 2mbps down for past hour. We have new hardware and a clean connection that is normally 80mbps down and high 30’s up.
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fiona h
(@fionah97577630) reported
@iiNet iinet appears content to leave its customers without any service. Three requests for contact since 3am, but no help so far.
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pappa orda
(@Orda_CS) reported
@AGrumpyScotsman @another_streamr @iiNet Agreed. I left iiNet a year or so ago after years of pathetic Internet and awful customer service. They also charged me for 2 month after I cancelled too so watch out for that AussieBB is goated though, couldn’t recommend enough
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Rosalyn Page
(@Ros_Page) reported
I have to restart my router every morning or my devices can't connect. Shows Wi-Fi symbol with 'no connection'. Can't get much help from @iiNet support. Any ideas anyone?
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Luna
(@lunaseruka) reported
@iiNet is there currently an outage in Mornington, Victoria?
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Sir Marc Nasa Royal
(@SirNasaRoyal) reported
@iiNet Before one can call you they need to log into toolbox That’s the error She can not log into toolbox I’ve tried to help her and confirm it’s impossible I told her to use another company
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MsUnderclassProlePraxis 💉💉
(@MsPraxis) reported
@OrangeFizzer @iiNet WTF? That doesn't seem right
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PKD | Wolfqveen🐺👑
(@WolfQveenttv) reported
@Orda_CS @iiNet And I can't even get them to answer the phone so I can talk to them about the changes, at least they gave me a month but wtf?
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Rob Hill
(@DevolvedRob) reported
We got a notification from @iiNet that there would be some disruption to our internet service in the wee hours of this morning and our service now is basically non-existent. I can’t wait until we move house soon and go with literally any other provider
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Teri Cooper
(@TezzaCoops) reported
@iiNet is there an issue in St Kilda tonight? My normally good home wireless speed is less than 1mbps and has been for 2 hours. Please advise, thanks
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Fer C
(@fercuria) reported
@iiNet you have the most incompetent, unhelpful customer service! I am switching providers and will make sure everyone knows how bad you are
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Just some lonely Idiot on the Internet. 🇦🇺
(@ADFSnake) reported
@TheFoxeh @iiNet I am sorry to hear this, I'm kinda surprised I never received an e-mail from them about this. But my PC is slowly dying on me, I can't stream, plus I'm not interesting enough. Hope you and your Dragon boo are doing well.
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stuart.gee 💧
(@Nutmeg111) reported
I have just spent the last 2 hours dealing with @iiNet this has to be one of the worst customer service experiences that I have had to go through ever, bounced from dept to dept for a simple request, I guess it justifies leaving their service. #poorservice #rippingofpensioners
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