iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Sydney, NSW | 8 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@jezheywood @iiNet It's good that every privatised utility, every telco, tech company and social media enterprise is run by sociopaths who feed off customer suffering. Because we get to have a bloody revolution after all. Cannot. Wait.
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Q
(@83051341) reported
@iiNet By far the service provider with the worst service
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Bluurzi
(@Bluurzi) reported
@iiNet Yeah I’ve called multiple times with issues with my internet and all your customer support idiots put me on hold and hang up pathetic
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Kynan Bonnice
(@BonniceKynan) reported
Just realised how bad @vodafone is in Tasmania @iiNet changed provider from @Optus to Vodafone The connection went from great to like now it took me 15min to load up twitter and I am in a suburb 30min out of the CBD!!! So Dont change ur sim card even if iinet calls you up!!! 😤
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Stardew Hollow 🎄
(@stardew_hollow_) reported
@iiNet sometimes your customer service really let's me down...
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niknaks
(@niknakstheman) reported
@iiNet At iinet trying to log on to my toolbox to process payment. But I am getting message that connection is not secure. I have never received this message and wondering toolbox operating as normal?
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Will the Fatboy
(@bastard_will) reported
@iiNet @TheyreGunnaPod Many people are saying this! I will be calling my family and friends to tell them to cancel
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SamAntix
(@SamGriLaLaLa) reported
@TheyreGunnaPod @iiNet But how many times can you INSIST on speaking with a manager, or someone higher up the chain, before your head explodes? C'mon @iiNet get your **** together and do YOUR JOB!
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dann0bann0
(@biskwikman) reported
@TheyreGunnaPod @iiNet Hmmmm seems bad
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet My mistake! I had no idea about "We do not offer priority assistance on connection time-frames for health reasons". Maybe 6 weeks ago you could have mentioned that we can go **** ourselves.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet Nothing to say about what you, personally, while doing your job, are doing to my partner's health? I mean, it's not just you, it's everyone. You have let yourself be trained to abuse customers who are trapped in your soul sucking processes. Feel bad. We do.
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David Briggs
(@grumpyeconomist) reported
So @iiNet we had wifi for a few hours this evening and it’s gone again. We are in Brighton Vic. Is this the same issue experienced earlier today?
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Get Real
(@novek004) reported
@iiNet Is there any outage in Glen Waverley area.
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Tan Dang Vo
(@dangtvo) reported
@iiNet any news on when I have my connection back? NBN said that it has resolved the outage for my area? Postcode 2197
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Jordan Wightman
(@tuo2) reported
Seems like @iinet still having DNS problems in Randwick, currently blackholing Apple media content. Changing to google DNS fixes it. I’ve had previous problems with content hosted in Azure. Can you guys look at it and get back to me?
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