iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 15
Perth, WA 12
Adelaide, SA 11
Sydney, NSW 10
Brisbane, QLD 5
Geelong, VIC 3
Canberra, ACT 3
Darwin, NT 1
Nowra, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AGIrwin Andrew G Irwin (@AGIrwin) reported

    @iiNet I think your internet is down in Weetangera, ACT (after storms) Any details from NBN when we can expect it to be restored?

  • thedarkadmiral Admiral_Dark (@thedarkadmiral) reported

    @iiNet Tried that, says no issues

  • JackieMack Jackie (@JackieMack) reported

    @iiNet my internet is slow and I cannot stream my shows. What’s happening?

  • heymiiike Michael Li (@heymiiike) reported

    Internet down in VIC again?🙁 @iiNet

  • Invibe_byilana Invibe by ilana (@Invibe_byilana) reported

    @iiNet anyone in Quinns Rocks area having issues? No internet access at the moment

  • ranting_llama Llama (@ranting_llama) reported

    When did @iiNet become stupid?

  • Itsalongshot13 Moe (@Itsalongshot13) reported

    @iiNet what’s up with the service 2100? Getting less than 1mb on 100mb service

  • wbuchner Wayne (@wbuchner) reported

    @iiNet I’m 30 seconds away from pulling the plug on being a customer for almost 20 years thanks to your staff

  • randal_m_smith randal_m_smith (@randal_m_smith) reported

    @Bennythepagan @iiNet Having the same issues with the iiNet Cable Service in Mt Helen (Ballarat). Glad I'm not the only one :)

  • NailChronicle TheNailChronicle (@NailChronicle) reported

    @iiNet Constant dropouts and looking at other tweets looks im not the only one! To top it of more then a 1 hour wait for support. This is a joke! Support used to be so much better. Definitely considering switching providers.

  • Itz_MrRager Mr Rager (@Itz_MrRager) reported

    @iiNet since being taken over by @tpg you have gone so far downhill, constant drop outs, I am without internet more then I am with it, customer service is terrible with abusive workers, please go back to the good old days, I will most likely leave your service, many agree!

  • emmawatts___ Emma Watts (@emmawatts___) reported

    @iiNet my router is showing no internet (Dickson, 2602) but no outage on your site, and an hour wait time on your tech support line. Do you have any advice? Yes, I’ve already turned it off and on again.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau #iiNet's service is among the worst, a TOTAL DISASTER. Now I can't even log in to change the card with which I pay it. If you want decent internet service. AVOID #iiNet.

  • TheShallowPond TheShallowPond (@TheShallowPond) reported

    @iiNet Lol. Not playing this game again. How about you upgrade the VDSL node that you lied about doing 3 years ago? I can see the box down the street, its never been touched.

  • LilyGarlando lily Garlando (@LilyGarlando) reported

    @iiNet My wifi has been constantly dropping out lately and my download speeds have been dropping significantly. This has only started to recently happen, may i have some help?

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