iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 9 |
| Perth, WA | 7 |
| Brisbane, QLD | 5 |
| Canberra, ACT | 3 |
| Geelong, VIC | 2 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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💉 Peter Hunter 💉
(@PCHunter_75) reported
It seems like @iiNet is once again having problems with its e-mail.....
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Prof George Newhouse
(@GeorgeNewhouse) reported
@iiNet @simon_rosenberg Your email server was down again yesterday. Together with the serious outage last week your service is abysmal. Some people need their emails for work. You have not apologised for the outages or explained why you have no back up system. You just take your customers for granted.
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Bronwen Webb
(@wildhorsebeach) reported
@iinet slow, webmail accessible on and off, no response to leaving request for tech to phone us. Seriously looking at moving on to a reliable provider. Seems like we are not alone in that.
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ashley
(@ashcryptoman) reported
@CHICKENMUM89 @iiNet Mate I’ve been having same issues for 11 days. The BOTS and their messages don’t do anything to help!
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bruce baxter
(@brucebax) reported
from
Melbourne, State of Victoria
@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
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Julia Kretzenbacher
(@juliakretz) reported
.@iiNet is there an internet outage? Our internet dropped out half an hour ago. Modem says status is ok, but no wifi is showing up at home and our computers can’t connect to modem.
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ashley
(@ashcryptoman) reported
@iiNet @PaulKiem Mate, they have no idea or any idea about customer support!
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Mike Barry ⚡ makes comics
(@Mike_Barry) reported
@iiNet I’ve had terrible internet for 48 hours or so. It drops out for extended periods, over and over. Can you help me out?
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Greg Long
(@GregLongData) reported
@iinet - why are folks bothering to chase iiNet support? Give it up. TPG aims to 'streamline' (14-Dec-2021), so they need to consolidate vodafone, iinet, internode, lebara, aapt and felix. @iinet has a meltdown and customers jump ship - consolidation begins.
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Paul Kiem
(@PaulKiem) reported
@iiNet Hi Liz - just noticed the link has not been updated for 13 hours. So @iiNet email outage is ongoing? Really would be helpful to know at this end so I don't waste time trying to find a problem here.
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ashley
(@ashcryptoman) reported
@brucebax @iiNet Worst company by far for service and support!
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Paul Kiem
(@PaulKiem) reported
@iiNet OK, but you need to be much more proactive in communicating about problems I was told were solved last year. And tell the marketing folks to stop sending out those silly customer surveys that obviously go back to a dead letter office.
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John Highfield
(@JackHigh4) reported
@iiNet are you a company on the verge of failing? Your loyal customers deserve to know what is going on. For over a week there have been problems across Australia. No public statements. Email and access to webmail and toolbox login denied for 48 hours. Nothing! not good enough.
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Denyse Whelan. #head&neckcancer #survivor
(@DenyseWhelan1) reported
@iiNet can't get emails consistently nor send..Notice on your website says server is down..any idea of time line for repair?? @MikeCarlton01 how about emails for you?
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Thinus van Rensburg
(@tvren) reported
@iiNet @APGPage Not again! This started last night with very slow email and now it is down again.
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