iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Korbin Jennings
(@xXKorbinXx) reported
@iiNet is there an outage on mobile service? No service all day
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SunshineSean.
(@Rockbluewater) reported
@DocB__ @iiNet iinet has terrible reviews.
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Rob Lawson
(@rlawson1968) reported
Hi @iiNet our internet is down in Ivanhoe, Melbourne, is this an area wide issue related to storms yesterday?
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@iiNet Hi there. It turns out the issue is with the NBN and we'll be without internet for a few weeks. Am I to pay for internet while I can't access it and is there any protocols for paying for my mobile data in the meantime? I realise it isn't your fault.
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Paul Blamire
(@LabworksVapes) reported
@DocB__ @iiNet I used to have an account with them - absolute joke is all I can say, terrible service / overcharging / wrong billing
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Alisha/Warrior 🏴☠️
(@Alisha_ash) reported
@iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬
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Jarrod
(@me_Jarrdo) reported
@iiNet Internet fully out in wesburn Noone else i know is having this problem! It’s been going off for hours every day and now its been off since 4pm yesterday! Please help!
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Melissa Loew 🏴
(@fransi1803) reported
@DocB__ @iiNet Try Telstra. I've always been a customer and they were very good with my NBN connection
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dazzle8
(@dazzlemate) reported
@DocB__ @iiNet Elsewhere. It’s a customer’s market out there…
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BlackEyed_Potato
(@XXBaked_Potato) reported
@iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?
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JonnyL
(@Jon_Laidler) reported
Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?
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coinFREAK
(@COINSinHAND) reported
@iiNet tried resetting my toolbox password 6 times. Why is the link not working over and over again.
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@iiNet Thanks, it listed now. Do I not need NBN appointment now if this is the likely cause of issue?
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suzanne hudgell
(@HudgellSuzanne) reported
@DocB__ @iiNet I get it ! I have had good customer service from them though
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Madmanacrossthewater
(@Madmanacrossth1) reported
@PrinPeta @DocB__ @iiNet I'm still with Internode after 12 years. Fantastic service....but there will come a day when it turns to crud now they are owned by TPG (2020).