iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 4 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Sizer
(@kimsizerAU) reported
@iiNet NBNCo report no outages in my area (Tuross Head), and yet DSL is down. Can you please advise. Cheers, Kim
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Jehandan Jeyaseelan
(@JehanJey) reported
@iiNet I have been having DNS issues browsing websites since joining you on 16/9. I am in Canberra. Reported issue to iiNet on 19/9 replied to tech e-mail on 22/9 received no reply called on 30/9 to escalate issue still waiting for reply it is now 3/10. When will this be fixed?
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Cnqr carry
(@Craza_) reported
Lmao @iiNet you guys have to be the worst when it comes down to customer service you guys said you will send me a modem to try and help so I asked if that doesn’t fix anything do I have to put up with the drop outs and ping spikes and you’re customer service agent said “yes”
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Chris Nurkin
(@ChrisNurkin) reported
@iiNet It happens each time when internet gets really slow or goes down and I call support - a few times over the past few weeks. Never had to hold for more than a minute or so, I just thought it was funny. The support team has been fantastic.
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Dr.Strangelove
(@flyingdoov) reported
@iiNet I am not confused... however your accounts teams seems to be confused about the concept of keeping accounts in order and customer service.
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Vaccinated Ryan 💉💉
(@gibbo1982) reported
@iiNet hi team my cable internet keeps dropping over the past week on Geelong. I cant find any faults are you able to advise of network issues please.
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Gabriela D'SouAZ
(@gabster0191) reported
Anybody else experiencing internet issues. I’m in hawthorn and Internet is really struggling @iiNet
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Twads
(@twadsuc) reported
@iiNet What about my issue in geelong , I've almost had enough so I'm looking around now
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Twads
(@twadsuc) reported
Anyone else having slow internet with @iiNet ? We are on cable and it's buffering like crazy .
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♏️-A-N🍾S-🈂️ ➰
(@maaneeeesh) reported
@iiNet hello, I have subscribed for FTTB (new customer). Also applied, ultra3 promo code at checkout. Do I get any discount or cash back ?
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Ookami Prime
(@SDOokami) reported
@iiNet Has there been any issues with the lower speeds with regards to Wireless NBN since the earthquake in Victoria? I am trying to stream and the dl/ul speeds are worse since then for me.
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Sketchy Bogan 🇦🇺
(@SketchyBogan96) reported
@OnlineAnto @iiNet Tell me about it. I'm paying 100 AUD a month for this ****
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Lexxen
(@LexxenLS) reported
@iiNet @Craza_ Jesus **** just be better John!
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whisaldolf
(@freddstid) reported
@iiNet @MojangSupport @AskPS_ANZ idk if it's a connection or a console or Minecraft problem but as I log into Minecraft comes up say unable to connect to Microsoft store and can't join realms. I'm sure this is happening to other console users tho
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GutterGirly
(@GutterGirly) reported
@iiNet is Bizphone down? Or just me?
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