iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More

iinet Hero Image

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 14
Perth, WA 12
Melbourne, VIC 10
Adelaide, SA 3
Brisbane, QLD 3
Mildura, VIC 1
Geelong, VIC 1
Canberra, ACT 1
Officedale, VIC 1
Newcastle, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AggieAnnaS Aggie (@AggieAnnaS) reported

    @iiNet You're going to fix the lack of password encryption in the company?

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    Why has my internet gone down, yet again, just as I was about to watch 7.30 Report? @iiNet @🙄

  • Gary_Croton Gary Croton (@Gary_Croton) reported

    I agree @iiNet WAS Australia's No 1 ISP for service- they were great. Sad to report my experience that, since they off-shored their support to Manila, their service is every bit as baffling, infuriating & ineffective as Telstras. Can anyone suggest a new provider?

  • cocky28 joanne ***** (@cocky28) reported

    @iiNet I just spoke to someone in your service department. Have an nbn technician coming. But this is happening way to much. So annoying

  • quinndagit Peter Quinn ign: ThisisDrLove (@quinndagit) reported

    @Badger_tbg @iiNet Yeah Badger can I piggy back on this post? @iiNet my street has such terrible NBN 2 years ago from neighbours Speedtest as that I’ve never changed from my iiNet ADSL2+ because i was getting more reliable connection & lower ping & faster speeds than they were on their iinet nbn

  • catharsispro Christian Holland (@catharsispro) reported

    @iiNet any update on this issues around Gwandalan NSW? NBN 100 only getting 20mps and dropping out constantly in the past 24 hours. Router rebooted many times.

  • Brett_A_Jones Astrid Zeneca (@Brett_A_Jones) reported

    @iiNet My pre-paid phone service has just given me a “SIM Invalid error”. This - on top of weeks of drop outs and patchy connections - is going to make me switch to a different provider in about 24 hours time.

  • DanRead3 Dan Read (@DanRead3) reported

    @iiNet hi - a friend who has an icloud address is getting a bounceback when they email me "unauthorised mail is prohibited". Am getting other emails as normal. Is there an issue?

  • Simonelecat Simon Paris (@Simonelecat) reported

    You know what? @NBN_Australia SUCKS big time. Even after “fixing” godknowswhat last week, it still buffering watching tv on a Mon nite. Wtf 🤬! @iiNet

  • Taydistrict11 Jess (@Taydistrict11) reported

    @iiNet where do I email to make a complaint?I asked for a refund a month ago and nothing

  • ImCaz ❣️☯️ Caz ☯️❣️ (@ImCaz) reported

    I’ve been with @iinet for almost 10 years and now I think it’s time to cut ties! Their service lately is terrible.... they’ve been ripping me off for years on old plans!

  • quinndagit Peter Quinn ign: ThisisDrLove (@quinndagit) reported

    @Badger_tbg @iiNet (Cont....) account and was paying for the ADSL so hopefully I can be considered for the “new customer” deals I saw advertised). I’ve been losing my **** at talking to customer service at iiNet so maybe social media will get some ***** rolling and be looked after @iiNet

  • orlyjamie orlyjamie (@orlyjamie) reported

    @iiNet I was going to make a philanthropic donation of $3M AUD to help boost internet access in Sydney (specifically Ryde) Australia but now after experiencing these constant NBN outages I will be making this donation to another ISP. Great job guys you really dropped the ball.

  • ruemorguerecord Rue Morgue Records (@ruemorguerecord) reported

    @iiNet outage in Malvern East???

  • DreadedScurrvy Ross S. (@DreadedScurrvy) reported

    Whats going on @iinet down again on a Friday night? Whats the deal?

Map Check Current Status