iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 11
Adelaide, SA 8
Perth, WA 7
Sydney, NSW 7
Canberra, ACT 1
Geelong, VIC 1
Nowra, NSW 1
Brisbane, QLD 1
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ashcryptoman ashley (@ashcryptoman) reported

    @RobCapooch @iiNet iiNet muppets still can’t fix the issue after a week! Why am I paying you?

  • LeeTatts Lee (@LeeTatts) reported

    @iiNet Is there a delay issue with emails in WA?

  • jokay jokay (@jokay) reported

    @iiNet You can’t tell me if there’s a known local outage for 2614 without my phone number?? 🙄

  • humeniuk_daniel bfd (@humeniuk_daniel) reported

    @iiNet any issues with email servers at the moment please? Having issues downloading

  • Iain_Grant3 Iain Grant (@Iain_Grant3) reported

    @Peter_F_Ryan @iiNet Peter generally, organisations don't want to provide ctr service, it's expensive & that's why yr plan is relatively inexpensive. Telstra & Optus are marginally better in terms of ctr service - they "own" the network and seldom drop out completely. ALL are in the Telecom Triangle.

  • Pottsy87 Shane Potts (@Pottsy87) reported

    @iiNet Is there an explanation on why there is an outage for me

  • Johnybhoy John Paul Fitch (@Johnybhoy) reported

    @iiNet dudes. Internet in south lake, wa is out and has been for an hour or so. What’s the deal? Your website says there’s no outage?

  • Jesswaa1 Jess (@Jesswaa1) reported

    @iiNet outage at 2614 after thunder storm. Website says normal operation. Please advise?

  • thehysterian Lisa Hay (@thehysterian) reported

    @HeyMum3 @iiNet Yes, 70’s bad horror movie festival has been brought to a sudden stop.

  • dernhelm29 Calindy (@dernhelm29) reported

    @iiNet @smythdas there seems to be another widespread email outage is what’s the problem 🙄

  • smythdas David Smyth (@smythdas) reported

    @iiNet email down again WTF

  • ralphytown Amanda Ralph (@ralphytown) reported

    Hi @iiNet More hot weather forecast for #Perth over the next week so understandably your customers are concerned that there will be another 'weather related' catastrophic server outage. Do you now have a BCP in place to mitigate reliance on a single location? #iinet @__thewest__

  • Nic_Asher Nicole Asher (@Nic_Asher) reported

    @iiNet what’s the go with the internet outage in Melbourne’s inner north? Is there an ETA for it to be back up and running? Outages seem to becoming frustratingly regular 🙄

  • bun_rum Bun D. *** (@bun_rum) reported

    @iiNet My internet is very slow and has been for the past week. I’m in Belconnen,ACT 2617. Please advise network status please

  • Tim___F Tim Fountain (@Tim___F) reported

    @iiNet @ashcryptoman The status now says "fixed". It isn't. On top of mail being down for nearly two days over Christmas/Boxing Day with no customer notifications, and yet the monthly invoice being the full amount.

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