iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 13 |
| Melbourne, VIC | 8 |
| Perth, WA | 3 |
| Adelaide, SA | 2 |
| Canberra, ACT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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kassieashlee
(@kassieo_) reported
games are literally unplayable rn. **** you @iiNet
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JessJess
(@Jessrassic) reported
Internet has been down all day.. no known outages or maintenance in my area?? Whats happening @iiNet ??
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Jehandan Jeyaseelan
(@JehanJey) reported
@iiNet I have been having DNS issues browsing websites since joining you on 16/9. I am in Canberra. Reported issue to iiNet on 19/9 replied to tech e-mail on 22/9 received no reply called on 30/9 to escalate issue still waiting for reply it is now 3/10. When will this be fixed?
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GutterGirly
(@GutterGirly) reported
@iiNet is Bizphone down? Or just me?
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Dr.Strangelove
(@flyingdoov) reported
@iiNet I am not confused... however your accounts teams seems to be confused about the concept of keeping accounts in order and customer service.
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Carolyn,
(@__Carolynn) reported
@iiNet such long wait times! My internet just went down randomly
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Vaccinated Ryan 💉💉
(@gibbo1982) reported
@iiNet hi team my cable internet keeps dropping over the past week on Geelong. I cant find any faults are you able to advise of network issues please.
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Lexxen
(@LexxenLS) reported
@iiNet @Craza_ Jesus **** just be better John!
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Em C
(@Miss_Em_J) reported
@SlackStatus @iiNet little help.
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Cnqr carry
(@Craza_) reported
Lmao @iiNet you guys have to be the worst when it comes down to customer service you guys said you will send me a modem to try and help so I asked if that doesn’t fix anything do I have to put up with the drop outs and ping spikes and you’re customer service agent said “yes”
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DG
(@spezialDG) reported
@iiNet no internet (VDSL2) for 14 hours in Yarralumla. We are in a lockdown. According to your outage page, a minor fault. 14 hours!
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Mike Sharpe
(@VMaxF1) reported
@iiNet Thanks, I'm trying to work this out on the customer's behalf, so I've DM'd.
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Sketchy Bogan 🇦🇺
(@SketchyBogan96) reported
@OnlineAnto @iiNet Tell me about it. I'm paying 100 AUD a month for this ****
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Doubly Free
(@tomrey_au) reported
Just rang @iinet to cancel my fetch TV since no one watches it anymore, and support staffer asked me what mobile company I’m with and how much I’m paying a month. No, you don’t do market research when I’m calling for support.
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♏️-A-N🍾S-🈂️ ➰
(@maaneeeesh) reported
@iiNet hello, I have subscribed for FTTB (new customer). Also applied, ultra3 promo code at checkout. Do I get any discount or cash back ?
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