iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 3 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Helio Rocha
(@hel10z) reported
@iiNet it's been over a 10 days and no one has helped us! We will be moving our services away from you as the support is terrible!
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Big Rig Baxy
(@Baxy1080) reported
@iiNet can you guys get rid of the forced 2 factor authentication for toolbox? I've had nothing but issues with it logging me out nearly ever time I go to a new page since it became a thing, and now there's no field to even enter the code while I'm trying to pay my bill.
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Alex Sloan
(@sloaniealex) reported
@iiNet so @iinet my home internet has been out for 24 hours. When I have called your operators they hang up and the wait is another hour to talk to another operator who again hangs up. Is this your business model? DO BETTER
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merduh
(@ahtheo) reported
@Xyenia3 @iiNet @Telstra also fix ur ****** internet
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Chris Allen
(@2_Orcas) reported
@iiNet What is going on with your hosted exchange email service. You say it's fixed. IT'S NOT. On hold with support for an hour is not helping
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JJ
(@ArgentJesse) reported
@iiNet The issues just continue, more than a month and issues still going and the service from your agents and supervisors is still crap
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Possum 'Cave Proll' Trump - Armchair Expert
(@possumbrisbane) reported
Dear ******* @iinet. You evil psychopathic creeps. You and your stupid backward attitudes and lack of trust and systems are causing me to be bullied continually by a ******* psychopath. Dear @Optus @telstra and all other phone companies. None of you ******* cause me any trouble
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Xyenia
(@Xyenia3) reported
@iiNet fix your damn internet 😡
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christine ellison
(@mrspinchbeck) reported
from
Twin Waters, State of Queensland
@iiNet It seems to be an NBN outage, confirmed by local computer co. It might take a while.
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Max Payne
(@MaxPayn07157416) reported
@iiNet Day 3 and service not active! Help me cancel this
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Blocka
(@makross1) reported
@iiNet no internet for 2 days in Perth wtf is going on
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Nat Wolland
(@1NaTMaN1) reported
@iiNet any update on time-frames to resolve the hosted exchange email issue? It is putting our small business under tremendous pressure.
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christine ellison
(@mrspinchbeck) reported
from
Twin Waters, State of Queensland
@iiNet I live in Rosemount where there was an unexpected power outage this morning. My modem refuses to reconfigure. Is there an outage here
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Lisa Tait 💙💛
(@lisapodcasts) reported
@gabzstopper @iiNet I have the same problem, but it started on November 9. They tell me it’s fixed. It’s not.
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Molavigne
(@Molavigne1) reported
@iiNet 3 days and still no service. 👎2 days waiting for call backs. Woeful
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