iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Adelaide, SA | 5 |
| Perth, WA | 4 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?
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Pamela Roberts
(@roberts_pam) reported
I have been trying to watch program this afternoon and can barely stream for 2 mins at a time. Your website says no problems with service so what is going wrong? @iiNet
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geoff h
(@ghoula) reported
@iiNet hi, internet down 3844. Any known issues?
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Jon Wannberg
(@wannberg66) reported
@iiNet Any known issues for Success in Wa 6164??
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Nat Quirk
(@natalie_quirk) reported
@iiNet what’s going on with @NBN_Australia internet?? I’ve called four times today. Left details. Waited for call backs. Each time I’ve been hung up on BEFORE I get to speak to your customer service people. Maybe it’s time to change my internet provider as well???
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RetroMonkey
(@Retromonkey8) reported
Yo... @iiNet you retweet too slow... net dropped 5 mins after it came back... pathetic service.
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saltymolty
(@saltymolty) reported
@iiNet Same as another bloke @Retromonkey8 It comes back for a few miniutes than drops out for a hour (that went on for all most 3 days) ... You seriously need to fix your services.
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RetroMonkey
(@Retromonkey8) reported
@iiNet another outage and no word back on reimbursement for the last one.... you ****** up big here. Comp me a bill or I'm walking.
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RetroMonkey
(@Retromonkey8) reported
@saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.
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RetroMonkey
(@Retromonkey8) reported
@natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.
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RetroMonkey
(@Retromonkey8) reported
3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.
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Phil281
(@Phil28110) reported
@iiNet System down in Geelong. Any update please?
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RetroMonkey
(@Retromonkey8) reported
Net is back again.... wonder how long till the next drop.... @iiNet this game sucks no wonder you don't have any friends.
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RetroMonkey
(@Retromonkey8) reported
Wow.... it dropped already.... *******... @iiNet what ******** gives?
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RetroMonkey
(@Retromonkey8) reported
@TheFaxFox @iiNet Tbh they are all the same... stupid ******* nbn is dog **** and they are all just middle men for said dog ****. Just read their replies to my comments... so delightfully ignorant and stuck right to the script which always ends in "it fixed itself" or "we can't do ****"
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