iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 10 |
| Perth, WA | 9 |
| Brisbane, QLD | 5 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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MeretriciousFlapdoodle
(@MFlapdoodle) reported
@iiNet Massive issues in Canberra. What is going on please? #iinet #fail
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💧gcLaborista — Home to Bilo
(@gcLaborista) reported
@iiNet @chelsea2702 Asking from the Gold Coast, Why is there still no service? It's 4:50 & mostly nothing getting thru. NBN modem shows its 4 lights. The iiNet modem sometimes shows internet connected, but mostly not. Restarting it does nothing. Neither does restarting Win10. Phone's also flaky.
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flashmanthecat
(@flashmanthecat) reported
Dear @iiNet Given that my account is emailed to me and paid by direct debit, why the F*CK do you send me a text when you issue an invoice.... FFS!
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Tepa
(@Tepa) reported
@iiNet Batemans Bay internet is not working. Is there an outage on the South Coast?
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blood 🇺🇦
(@BloodyOCE) reported
MY NET HAS BEEN UNUSABLE FOR 45 MINUTES @iiNet FIX YOUR **** IT WONT EVEN LET ME CONNECT TO MY OWN INTERNET AND WHEN I DO ITS SUPER FUCJING SLOW
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Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Worst service provider ever!!
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donsparty
(@donstar68) reported
@iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here
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Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is now a serial offender, routinely mischarging – essentially double – us over repeated months for the service it provides. I complained before but received no remedy. AVOID dishonest #iiNet
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Crowbar Jones 🐻
(@gomichild) reported
@DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.
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Carlo Guevarra
(@Mvfcarsenal) reported
@iiNet thanks iinet. I get nbnco is investigating a problem but ffs I changed my modem a month ago and nothing but problems since then. Do better
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blood 🇺🇦
(@BloodyOCE) reported
@chelsea2702 @iiNet i hate it bro its so bad
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.
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blood 🇺🇦
(@BloodyOCE) reported
@chelsea2702 @jftblinky @iiNet LMAO i do it whenever my net is bad
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Stephen Boorer
(@iES_2021) reported
@DocB__ @iiNet @Aussie_BB We use Aussie BB, they have provided excellent support on Macleay Island. We dropped Telstra after decades of substandard service.
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