iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 4 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Haigh
(@SimonHaighcom) reported
@karl_smith @iiNet well said Karl - mine has been down since Friday despite having paid monthly for 9 years!!! and no explanation from the company - shocking
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Sir Peter the Bogan
(@P_bogan) reported
@LGPorterZ @iiNet 1hr 44mins in @iinet tell me wait another 15mins and the emails may come back. Start Outlook every now and then to see if its working. He's been there 15yrs. Agrees this is the lonest outage he's seen.
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LG Porter
(@LGPorterZ) reported
@P_bogan @iiNet I’m now looking at another provider for email and website hosting as well as internet service - @iinet about to lose the lot!
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Sarah Fielke 🌈
(@sarahfielke) reported
@LGPorterZ @iiNet I’m furious. I’m trying to run a business, all my work emails and customer orders go through this email address. No help or contact from @iinet.
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cosmicfellow
(@cosmicfellow1) reported
@iinet funny that iinet are sending out emails saying that we may have problems getting emails...maybe SMS better lol
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Harvey Hound
(@HoundHarvey) reported
@CampbellNewman @iiNet An outage probably designed as part of the #fearporn to get everyone signed up to #DigitalID #digitalidentity 😞
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JonnyL
(@Jon_Laidler) reported
@iiNet any outages in NSW 2015? Our NBN has been down sine 235am
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Steven Swarts
(@Aus_TechCare) reported
@iiNet @youituber Finally got through to some other department, they put me through to residential support who had a statement which they read out (Paraphrasing) "Update on Friday caused unintended issues. Hoping to resolve in the coming days. Apologies for not informing everyone of the update"
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Steven Swarts
(@Aus_TechCare) reported
@iiNet @youituber Any update @iiNet ?? Been on hold to technical support and it is now 1 Hour, 33 Minutes...
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cosmicfellow
(@cosmicfellow1) reported
@iinet time to send out a sms to update customers on hosting issue , no point emailing us
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Campbell Newman
(@CampbellNewman) reported
2.5 days now, and counting, for many SMEs across Australia with no @iiNet email service that they have paid for. Minimal communication from this company. Numerous complaints lodged with the Ombudsman. Time for @iiNet to provide some answers.
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Leanne S
(@SmithBrisbane) reported
@iiNet having an issue with Outlook 2019 and iiNet hosted exchange coming up with an iiNet server certificate and password error. Using exchange, not pop or imap. Haven’t been able to sync since 11pm Friday. Is this currently being looked at by engineers?
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Ski Holidays & Tours
(@skihols_tours) reported
@iiNet why is iinett exchange been down for more than 48 hours?
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Prof Ray Wills
(@ProfRayWills) reported
Hey @iiNet: when will your exchange servers be back up Using webmail is not an acceptable solution for my businesses Exchange servers been down since 19 November 2022 When will it be fixed? Not a happy customer
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Rob D
(@robbie_b_d) reported
@iiNet @youituber Hang on a minute.. are you suggesting this is deliberate and permanent?!
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