1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Outage Map
iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More
Check Current Status

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 4
Perth, WA 7
Arumpo, NSW 1
Sydney, NSW 12
Melbourne, VIC 7
Brisbane, QLD 2
Wollongong, NSW 1
Canberra, ACT 2
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

  • lollypopangel
    Heather (@lollypopangel) reported

    @iiNet fix the ISP. you are blocking @discord access. trying to access it through the application and through their website is being blocked by you,. this is the 2nd time in the last month.

  • dmann_deb
    Deb Monotti (@dmann_deb) reported

    @iiNet when will the outage in Geelong be fixed? Need to work tonight and no wifi?

  • wyvernsrose
    Wyvernsrose (@wyvernsrose) reported

    @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • freddstid
    freddstid (@freddstid) reported

    @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • iiNet
    iiNet (@iiNet) reported

    @WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

  • freddstid
    freddstid (@freddstid) reported

    @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • franklycott
    Frank Torre (@franklycott) reported

    @iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

Check Current Status