iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
| Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Stew GET VAXXED FFS! Redman
(@Stoowey) reported
@roger_groom @iiNet I left iiNet years ago because of their incompetency and terrible customer service. I don't know any close friends that use their service at all now.
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Joel josias
(@uglyretard) reported
@jasoncaddy @iiNet Poor John,
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Martina Christie
(@MissMFNQ) reported
@iiNet An absolute disgrace 24hrs before acknowledging there’s a problem. Even I can use my 4g phone to post a status update to social media it really isn’t that hard, get a guy & his smartphone and say ‘hey go post to FB & Twitter and let our valued customers know that we got problems”
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Robert
(@Rossielad) reported
@MikeCarlton01 Tech issue in WA Mike. Call centre says they cant fix it aka @iinet to cheap to pay for techs over xmas break
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Stephen Chalmers
(@ChuckieCh) reported
@whoisricho @iiNet I agree - hopefully they will in future do a lot better on communicating early & often what the issue is & the expected resolution time though.
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Sharon
(@shazioewins) reported
@iiNet Almost 24 hours with no access to our emails! Might seem trivial to some but for others urgent work emails, vouchers for Christmas & I’m sure other critical information is now not accessible-it’s crucial to fix asap BUT We also need to be informed regularly of the status!
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Simon Rosenberg
(@simon_rosenberg) reported
@iiNet After an outage of nearly 24 hours and no communication about the problem until recently, "some" iiNet customers are considering taking their custom elsewhere.
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David Hyland
(@davey_h_73) reported
@iiNet @Boendy1 It's more than just email. My internet has been down all day. Relying on my mobile data today. Hopefully you can get it up and running soon.
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🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day
(@KBCanB) reported
@AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?
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SwampDuck🦆🐃🐅
(@Swampduck04) reported
@iiNet No communication with your customers is unacceptable. This would never have happened under the old Westnet. Should never have sold to you lot.
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BYFC More
(@ByfcMore) reported
@kidsglasses @iiNet Seriously swap to Aussie! iiNet is nothing what they used to be! Have a referral code but don’t even care if you don’t want it… want better internet, go Aussie. Better customer service too
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Liana Treadwell
(@lianapappas) reported
@iiNet Not correct internet services are still down and are affected. Ours is still down and we’re in VIC. What’s the update?
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LeftyJo 🌺🌺🌺
(@Jokeown) reported
Anyone had any luck with @iiNet today? Emails are still down
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RegularGlassShard💉💉💉
(@SharpShard) reported
@deletemeplzzzzz @iiNet Haven’t been able to get an email in 36 hours. Which is only a problem as I check that my online shopping orders have been received 👀
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Nic Lindner
(@Nic_Innov8) reported
@jasoncaddy @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday and I can’t access your toolbox on any device. Your website also down. @iiNet Please fix ASAP & text re: status
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