iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Adelaide, SA | 5 |
| Perth, WA | 4 |
| Brisbane, QLD | 1 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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todd buck
(@ToddLBuck) reported
@iiNet Had to buy a second hand iiNet modem to prove it wasn’t my issue. IP address set on the modem points to Adelaide. iiNet you still keep telling me all you guarantee is an internet connection! Really
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Daniel Livingston
(@drdanlivo) reported
@iiNet very slow and convoluted customer service experienced over the last few weeks. I changed my address with iiNet when I moved (kind of necessary!), again before delivery of a new modem, but it was still sent to old address. Meanwhile I received one meant for someone else!!
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Dan Machen 🏊 🦈
(@danmachen) reported
@iiNet fault reported Thurs fixed today (Sunday), truly brilliant service and customer care. 🙌
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Daniel Livingston
(@drdanlivo) reported
This morning's phone call was 47 minutes of veeerrrrryyyy ssssllllllooooowwwww and painful "help" from @iiNet and I think we've sort of fumbled through to a solution of sorts - hopefully.
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Anna
(@bivabytes) reported
@NBN_Australia @iiNet @Telstra any idea when NBN outage in Caulfield South will be fixed? We’re in lockdown here and need internet for work and home schooling
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MsButThatNeverHappensPraxis
(@MsPraxis) reported
@NBN_Australia shows a major outage in my area still (> 5 hrs now) but @iiNet shows no major outages in area. Is this a @Telstra issue at heart? Whatever is going on, it’s unacceptable. I have lost a day’s work.
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Peterdea
(@Peterdea_) reported
@iiNet offering me a potential single bright spot in this lockdown. Call me a corporate shill, but the easy time I had signing up with them tonight and their customer service has me filled with hope that I can reconnect with my friends over a week sooner than I'd thought possible
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Brad
(@dragonbrother) reported
@iiNet I just got home and my internet is out. Is there a outage?
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ＢＩＧＧＩＥ
(@biggie_dreams) reported
@ShogU_ @iiNet could take a steamy **** and it would provide better internet than iinet
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Danny O'Brien
(@The_Dugongs) reported
Check out my Speedtest results! 2.0 Mbps down and 5.5 Mbps up. @iiNet
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no one
(@spunkyfuzzguts) reported
@iiNet internet out in Nanango 4615. Is this a known issue?
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James Henstridge
(@JamesHenstridge) reported
It seems weird for @iiNet to send a "to the resident" snail mail to my home when I already pay for a service with them at this address. Doubly weird when the prices quoted would give me 12 MB/s for the price of my current 90 MB/s one.
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Stuart Shields
(@stuartshieldsyt) reported
@iiNet Any idea when the NBN issue in Toowoomba will be resolved? NBN reporting an issue in our area, but nothing more.
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Tom Ravlic FIPA FFA
(@TRAVLIC) reported
@estjune83 @TPLINK @iiNet oh ok. That is curious. May be a problem with that one unit but worth checking out ...
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Anthony Lee 🌏
(@AnthonyLee59) reported
@iiNet I realise there is a power outage but most places are back but NBN connection is still down here in Qld 4154.
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