The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
@iiNet Can we have an update on the outage please. Some emails dribbling in. Unable to log into website or toolbox. Pity the first email received was an Invoice from you! #iiNetOutage
@iiNet @jswharton Dear John, no doubt Shane needs the same help thousands of us require. Transparent communication and an honest assessment of when we can expect to have our email service restored #iinet #iinetstilldown @acmadotgov
@iiNet Any update ? Email still down for days ring support that fails too
@iiNet Still no emails coming though for off net customer, did you all forget to fix the Log4j issue or something?
@iiNet Any news on this email outage ?
@iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your #iinet services are down over a key period.
@MBongaloo @MikeCarlton01 @iiNet Agree. They were brilliant before then, but sent everything offshore. I had huge problems when I moved, and when I contacted their support centre was told I didn't have my account with them I had it with NBN 🙄
@iiNet what is happening with email? It was down all yesterday A few stray emails dribbled thru at odd times overnight Now I can send but not receive
@iiNet 2 days without email. No idea if missing emails will be on webmail because unable to access webmail (page is finally up but now login errors) No communication from you other than 1 paltry facebook/twitter post. NOT GOOD ENOUGH!!
@iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your service is down over a key period.
@dodgy_coder @cc_stoney @iiNet Did the WA grid go down yesterday?
@jackrusseljosie @iiNet It's broken again... I got a few emails in the middle of the night, but since around 8am this morning it's stopped again...
No communication from @iiNet about outage of email since Xmas Day Few emails dribbled thru at odd times overnight But still not working
@iiNet Day 3, still no email and nada from iinet re restoration timeline. Pretty poor. And frustrating. Wanna book booster, but can't without email access.
@iiNet Hi! Can I please have a couple of days deleted from my bill, as I'm paying full price for a full service....and in spite of circumstances beyond your control (even though this has happened a couple of times before), I'm not getting full service. Thanks @iiNet