iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Ty Ty (@TYTY777729) reported yesterday

  @pduthie_au @iiNet It’s been pre bad ay

• Paul Duthie (@pduthie_au) reported 2 days ago

  @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

• Ó Dubhaigan (@ek_loki) reported 5 days ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

• StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported 6 days ago

  @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

• wellsfargo (@wellsfargo47315) reported 7 days ago

  @iiNet @networkoutage your service is down once again

• jimmy jbt (@jimmyjbt) reported 8 days ago

  Had another call with @iiNet and got tild that "no one can help me".

• jimmy jbt (@jimmyjbt) reported 8 days ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• Gary Bathgate (@BathgateGa3335) reported 12 days ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• Diane Dromgold (@DianeDromgold) reported 2 years ago

  @RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.

• Birds Aren't Real (@LisaGlass200) reported 2 years ago

  @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

• Nik (@dalekman9999RP) reported 2 years ago

  @iiNet i have sent a message. Having issues currently.

• zDarkrai (@Simplismm) reported 2 years ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 2 years ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• Concerned_Citizen_53 (@excalgarian45) reported 2 years ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

• ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 2 years ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡

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