iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 4 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liv 😷
(@mmechomski) reported
@AmryanAnnie @iiNet I guess they figured we never get extreme weather events in Oz around Christmas Day 😵💫 so nothing would go wrong, so sent everyone home. 🙄🙄🙄
-
Amanda Ralph
(@ralphytown) reported
So @iiNet any ETA on restoration of services? Are u admitting that you have no back up plan and only a single set of servers in #WA that fail as soon as temp exceeds 42 degrees? #iinet
-
Simon Oliver Wright
(@euphospug) reported
@Nemspy @jen_vevie @iiNet They USED to be WA company, and their customer service was second to none, then after they were bought by TPG (NSW company) it all went to ****
-
CrazyMan
(@CrazyMa90086498) reported
@iiNet It’s about time you put out an official communication about the outage. If you did this 24 hours ago your customers wouldn’t be so irate. However, waiting a day before saying anything only opens you up to a flood of complaints to the TIO.
-
Anne Holmes
(@polyxena) reported
Iinet email down since yesterday! Can’t find any updates from @iiNet When is email going to be functioning again?
-
Kelly L
(@lodge_kl) reported
@iiNet .. Approaching 30 hours now since last being able to access email. You’ve been working on the issue for at least 8 hours now……. When is it going to be fixed ??
-
Dan Read
(@DanRead3) reported
@iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??
-
Peter Bosch
(@PeterBosch914) reported
@iiNet How about upgrading your existing system to work with Outlook on computers outside your network 🤔🤔🤔
-
Connor
(@connorbrady00) reported
@iiNet Paying $25 a year for an email service, and I can't even access any emails!! Could easily set up an email for free with better security.
-
Richo Snrub
(@whoisricho) reported
@iiNet is it just an email outage? I haven't had any internet connection for the past 24 hours.
-
Mike Carlton
(@MikeCarlton01) reported
@iiNet Email has been out now for at least 36 hours. You’re doing a **** job of fixing it, and your communication with your customers is non-existent.
-
Silens Mortalis
(@SilensMortalis) reported
@iiNet @roger_groom After a day it is considerably more significant than an “inconvenience”. It is about time iinet owned the problem it has created through its apparent negligence,
-
benny
(@_benny4) reported
@Sebasti75147061 @iiNet Horrid ISP since they sold out to the devil of which is TPG.
-
Mike
(@Nemspy) reported
@iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.
-
Sebastian
(@Sebasti75147061) reported
@iiNet how much longer do you think the outage will be?! Please don’t paste the same reply about ‘extreme weather’. Just want to know if it will be an hour/day/week so I can make other arrangements. Thanks.
Check Current Status