iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 9
Perth, WA 8
Sydney, NSW 6
Brisbane, QLD 4
Adelaide, SA 2
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tikkythecat Scott Fraser (@Tikkythecat) reported

    @iiNet From a message I received earlier, @NBN_Australia has told you that the all day outage affecting Chatswood and possibly elsewhere, is now resolved. It isn’t.

  • Burnzy777 Josh Burns (@Burnzy777) reported

    @ebony_bennett @iiNet Having the same issues, seems very regular lately

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    ... yet another @iiNet outage in Hobart. Internet companies are some of the sketchiest mfers istg. Half the time the internet is down and half the time they give me only a fraction of the speed I'm supposedly paying for🙄🙄

  • BrinDarcey Brin Darcey (@BrinDarcey) reported

    @iiNet Unfortunately that hasn't worked. There is an error with the DNS server. I have been logged out of the meeting I was in and my partner is unable to work. Having continual internet issues in an urban centre is unacceptable. I had better internet when I lived rurally.

  • BaBaBarr HoJu (@BaBaBarr) reported

    Hi @iiNet my internet has not been fully working since last week. NBN did upgrades last Thursday but nothing is better. It's slow if it's working and is consistently just stopping working.

  • Surfnet_Stuff Styleyeshedfizer (@Surfnet_Stuff) reported

    Dear @iiNet you took $60 13 DAYS AGO AND YOUR STOOPID REGIME DOES NOT COMPUTE #AUSTRALIASBEST INTERNET PROVIDER WHAT A LOAD OF ABSOLUTE **** !!!!!

  • Surfnet_Stuff Styleyeshedfizer (@Surfnet_Stuff) reported

    @iiNet 2 weeks no Internet and bullshit story's cause sum **** is busy in wherever a land in the mean time i paid @iiNet 60$ and they can't even give a **** weststraya 2 Weeks later how does that <<<<<<< bullshit work really the actual *** **** 1 way ticket 7 or 9 then 10 2

  • Paulocaust_ криптик (@Paulocaust_) reported

    Well done @iiNet you went from having top notch go the extra mile customer service to outsourcing to somewhere in asia where they scream at you and call you a liar about your situation whilst demanding you pay right now and refuse to let you talk to management. A for effort...

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    @iiNet Damn you can't even program automated tweets that are grammatically correct. Not a great look, guys.

  • _dette_s 🍻 Dette 🎉 (@_dette_s) reported

    @iiNet we feel like we're back in 2004 with these dropouts and constant video buffering over here in 3219, what's going on with the network today?

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    @iiNet @dazzb65 That page literally just says "the internet is down in Hobart and Launceston. It'll be back when it's back". That's not helpful at all. You should compensate the people who were relying on you to do what we already paid you to do.

  • gcLaborista 💧gcLaborista — Tharni's family belong in Bilo (@gcLaborista) reported

    @iiNet I'm really getting the runaround from tech support. Took a week to get access to a new mailbox & when that was resolved I lost access to an older mailbox. I keep getting useless emails about a password that's created/updated, but no access to that old email now. Troubling.

  • ReneBird20 Rene Bird (@ReneBird20) reported

    @iiNet come on guys, I pay for internet that is nowhere near as fast as u say it is THEN I can’t even use my slow internet because it’s down in Tassie, poor form iiNet, poor form

  • WillTaylorNZ Will Taylor (@WillTaylorNZ) reported

    @josephsconnell @NBN_Australia @iiNet What do you mean by "wifi service"?

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