iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Narelle
(@narelleford) reported
@iiNet @FOXTEL_Help Trying to connect my foxtel IQ4 to new modem. Not showing in network so I tried entering SSID information. (Worked for my iPhone) but nothing for foxtel. Please help.
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Tammy Jones-Tankard
(@spongeeone) reported
@iiNet no internet in Clarkson 6030 have checked our outage maps and shows fine which it isn’t as others are complaining around the area. Now can’t Wfh
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Peter Bosch
(@PeterBosch914) reported
@iiNet @fringe_world What would be the best idea for @iinet to learn what customer service is and understand that a internet service provider also needs to provide good Email services.!
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Rene Bird
(@ReneBird20) reported
@iinet is down in Hobart /again/ just tried to call technical support and the wait time is over an hour. I’ve been with these guys for 13+years and I’m seriously considering joining @Telstra
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.
(@adamstaples) reported
Internet down at home. It’s alright @iiNet , I don’t have any work to do.
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Barry Campbell
(@za4015) reported
@NBN_Australia & @iiNet another wasted afternoon where @NBN_Australia failed to turn up or contact the end user to advise they were again palming off their wet network as an outage, not sending anyone. Probably the worst communication between allegedly what are comma companies
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Nic Chamberlain
(@Nicchamberlain) reported
@iiNet Blah blah, you’re useless. This reply all looks good like you want to help but you’re slow, inept and clueless when anything goes wrong. Own it
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Neale Blackwood
(@ExcelYourself) reported
Hi @iinet any issues with postcode 6027? Internet has dropped out.
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Miriam Cosic
(@miriamcosic) reported
Jesus, @iinet, if all times for your wifi to break down again! FFS. #NPC
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Nic Chamberlain
(@Nicchamberlain) reported
@iiNet As usual, @iinet and the NBN blame each other and the customer gets no resolution
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Amber S
(@spambam) reported
@iiNet The nbn website has finally said there’s an outage in my area. For the first hour it didn’t say. Thanks
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Nic Chamberlain
(@Nicchamberlain) reported
@iiNet You are as bad as Telstra, that’s the best description of your customer service
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Nic Chamberlain
(@Nicchamberlain) reported
Anyone considering @iiNet just be careful. They sell ex Telstra customers on their ‘better customer service’. It’s no better, it’s reactive, slow and unsympathetic, so just tread carefully before making any moves
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Amber S
(@spambam) reported
@iiNet hi my nbn not working for the past hour post code 5090 any info on this? Thanks
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Gary Kilmartin
(@garyk120) reported
@iiNet do you have a break down in Stafford this morning, I have had no service since 9am🤬
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