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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 13
Melbourne, VIC 17
Perth, WA 14
Geelong, VIC 3
Brisbane, QLD 4
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • VacuousNess
    💧 Vacuous the vaccinated. (@VacuousNess) reported

    @iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol

  • miriamcosic
    Miriam Cosic @miriamcosic@masto.ai (@miriamcosic) reported

    @iiNet And, btw, the password to the website toolbox I've had since I've been with @iiNet no longer works. Click on change password, get an email link, fill out the form - I get a pop up saying this link doesn't work. Tried it three times, same result #journalism #freelancelife

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???

  • iamrocketpants
    Ed (@iamrocketpants) reported

    @iiNet I've spoken to the call centre about FTTC nbn outage and was told it is a either a network issue or iiNet equipment issue. No updates available on your network status page. Any updates?

  • _Costley
    Costley ⚽️❣️MUFC 🇾🇪 (@_Costley) reported

    @iiNet third time this week without @NBN_Australia after your service is dropping out. Is it time for a new ISP?

  • miriamcosic
    Miriam Cosic @miriamcosic@masto.ai (@miriamcosic) reported

    @iiNet Hi Risa. The support person who helped me meet my appointment did just that. But why this sudden thing with no warning for international calls that I never had before? And how can one do overseas business keepking one eyeon a pre-paid balance? #journalism #freelancelife

  • ClassicJohnno
    ClassicJohnno (@ClassicJohnno) reported

    @iiNet You guys experiencing a major outtage? Our net has gone down and the wait time on phone is over an hour

  • miriamcosic
    Miriam Cosic @miriamcosic@masto.ai (@miriamcosic) reported

    @iiNet Hi Risa. The support person who helped me meet my appointment did just that. But why this sudden thing with no warning for international calls that I never had before? And how can one do overseas business keepking one eye on a pre-paid balance? #journalism #freelancelife

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

  • suzannelolsenau
    Suzanne Olsen (@suzannelolsenau) reported

    @JaneCaro That's a shame! @iiNet has a good cable service

  • breadsommelier
    worm (@breadsommelier) reported

    @iiNet whys my thang so slow cuh cmon $100 a month for this 😭

  • saintmichaelq17
    Michael Trump (@saintmichaelq17) reported

    @iiNet Their compensation is 7 times what they charge but the damage caused was 2000 times more than what they charge …. They still win!

  • mitdroid
    mit (@mitdroid) reported

    Hey @NBN_Australia you deliver NBN to @iiNet ? Can you update on 6 hour outage in 3070 please? Please any information....even a crumb ... Issue? What's happening? ETA for fix..... anything?

  • MarkDeanEmails
    Mark Dean (@MarkDeanEmails) reported

    @iiNet I am simply a humble and long suffering iinet customer

  • saintmichaelq17
    Michael Trump (@saintmichaelq17) reported

    @iiNet They have fixed the problem just like that! Given me $50 credit for 15 weeks of hardship and now believe I am happy!! I am but !!!

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