iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
KyungJoon
(@KyungJoon121) reported
@iiNet any ongoing issues? No internet at 3025.
-
Candice
(@missymoojoo) reported
@iiNet can I please find out why my internet is not working?
-
Lisa Todesco
(@todescli) reported
@iiNet Yes. I then select 2 for technical support. Next I select 1 for broadband. Then a lady says being transferred. Then I get disconnected. I ended up getting my husband to call on his mobile and he got through.
-
Simon Phillips
(@Visual_Alchemy) reported
Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice
-
BB
(@The_BB_44) reported
@iiNet no internet in 5062. Any widespread issues?
-
Josh Bird
(@Arael_15A) reported
@iiNet in the last week my internet has cut out over and over again last night it cut out 3 times in an hour what is the problem
-
⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
@iiNet hi we got a text before saying a outage might be effecting our area. Just wondering if you know when this will be sorted and our Internet will be up and running again?
-
acce
(@xXACCEXx) reported
@iiNet be like, 'Ok I'll escalate this new ticket to our senior support team.' Bruh why? This is literally the same issue i raised 2 weeks ago, i was calling to give you an update on the situation. 'but it's different' We started from the ticket on my account... It the same
-
Comrade Weez
(@weezmgk) reported
@iiNet You're right, it is a consequential loss- to a disabled pensioner. $50 is more than a week's grocery spend for me. Every time the NBN box dies, that's $25 out of my pocket. Suggest you run this up to customer relations, or I will.
-
Comrade Weez
(@weezmgk) reported
@iiNet We're not using mobile data. We're using fixed Fon wifi on one of our neighbours' Telstra services to replace the lost fixed NBN service
-
Lisa Todesco
(@todescli) reported
@iiNet I have tried calling support 6 times and each time I get to the point where it says there are 3-6 minutes waiting time, it then hangs up!!!!! So frustrating. Can't get any help.
-
deepa wijendra
(@k2deepa) reported
@iiNet Cranbourne North iinet down.
-
The Happy Wombat
(@EmsAmusement) reported
@iiNet Usually? I have NEVER received a text regarding planned outages.
-
Peter Williams
(@peter_c_william) reported
@iiNet Hi The NBN has been down all day. Your phone support seems to be broken. It doesn't recognise my iPhones number keys
-
Comrade Weez
(@weezmgk) reported
@iinet We are having problems with frequent intermittent internet disconnections. Service is FTTC. Seems to reconnect on its own but I have cycled power on the router to see if that stops the problem. When connection is lost, the 'INTERNET' LED on the router/modem goes off.
Check Current Status