iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Adelaide, SA | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Brisbane, QLD | 2 |
| Canberra, ACT | 1 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Comrade Weez
(@weezmgk) reported
@RJMajik @iiNet ****. That's the usual. Have you got a surge protector on it? May not make any diff, these NCDs are apparently made of glass. Sometimes unplugging mains & cable to router then powering back up with nothing connected gets it to re-establish the link. #sigh
-
JonnyL
(@Jon_Laidler) reported
Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?
-
Jarrod
(@me_Jarrdo) reported
@iiNet Internet fully out in wesburn Noone else i know is having this problem! It’s been going off for hours every day and now its been off since 4pm yesterday! Please help!
-
robyn_rainbow
(@robyn_rainbow) reported
@Adelaidetechguy @iiNet I hope they go down to the shop (are these the people on Grenfell street near the bus stop? I might be mixing them up!) and give them 5c!!! Bananas way to run a business. My local bakery just gave me a 10c loan (said I could bring it in next time!).
-
Comrade Weez
(@weezmgk) reported
@RJMajik @iiNet mmm. You'd think that with jst a few metres of copper out to the DPU that there wouldn't be enough to induce a voltage in it. We found that the initial installer has left the copper to the exchange connected to the house service drop. Disconnected, no NCDs blown up since
-
Alisha/Warrior 🏴☠️
(@Alisha_ash) reported
@iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬
-
Rob Lawson
(@rlawson1968) reported
Hi @iiNet our internet is down in Ivanhoe, Melbourne, is this an area wide issue related to storms yesterday?
-
irena
(@aurantiacoXI) reported
@iiNet Thanks. I’ve learned is a NBN outage and not iiNet issue.
-
Melissa Loew 🏴
(@fransi1803) reported
@DocB__ @iiNet Try Telstra. I've always been a customer and they were very good with my NBN connection
-
BlackEyed_Potato
(@XXBaked_Potato) reported
@iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?
-
Dr Ron Baumann
(@DocB__) reported
@HudgellSuzanne @iiNet no difference. NBN is NBN regardless of who sells it. It's the same service. The only difference may be customer service.
-
Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈
(@Anna98831) reported
@PrinPeta @DocB__ @iiNet Was that the good years? Internode are now owned by Iinet. I have been having trouble getting on to their technical support.
-
Mark O'Shea
(@markoyaaaay) reported
@iinet how do I go about getting a replacement remote for my Fetch TV? It’s not fully broken but it performs terribly and has always done so - often delayed responses or unresponsive
-
Ryzh 🇦🇺
(@3MetreFlattys) reported
@iiNet ohhh mate, i'm beyond satisfied. this is just incredible and totally out of the ordinary for the speeds that australian internet is known for, especially given the fact that this service is only 40-80$ a month. you'd have to spend a fortune to achieve speeds like this elsewhere.
-
irena
(@aurantiacoXI) reported
@iiNet can you advise if the NBN/internet is down in the Northcote, VIC area? Just trying to figure out why my internet isn’t working & wonder if it’s related to the recent storm.
Check Current Status