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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 16
Adelaide, SA 1
Melbourne, VIC 3
Canberra, ACT 1
Brisbane, QLD 2
Williams, WA 1
Perth, WA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoryBunk
    Rory Bunk (@RoryBunk) reported

    120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

  • NickKarpetis
    Nick Karpetis (@NickKarpetis) reported

    @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this

  • AndyMoulton
    Andy Moulton (@AndyMoulton) reported

    @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

  • pduthie_au
    Paul Duthie (@pduthie_au) reported

    @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • krisp278
    Chris Poynter (@krisp278) reported

    @iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.

  • Johnymorgz
    John Morgan (@Johnymorgz) reported

    @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

  • KresojaMarijo
    Marijo Kresoja (@KresojaMarijo) reported

    @iiNet, what's the story with the internet outage again in Lyneham ACT?

  • numloxx
    Carsten Bauer (@numloxx) reported

    Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

  • freddstid
    freddstid (@freddstid) reported

    @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • Books4566
    Books (@Books4566) reported

    @iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?

  • dexter_ryan
    Benjamin Ryan (@dexter_ryan) reported

    @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

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