iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Sydney, NSW | 8 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Swatzenegger
(@svatmann) reported
@MikeCarlton01 @iiNet If it's so easy to fix email , why not get down there and show them how it's done. anyone at @iiNet for a remote access link for Mike so he can fix it.
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The Almighty FrydenTurd
(@Lieberal_Aus) reported
@MikeCarlton01 @iiNet This thread should be brought to you by the letters T, I and O...I've gone from zero communication to 2 months' free service via complaints about TPG, IINet, Telstra and Optus over the past decade, and all responded to the complaint directly to me in 24 hours
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Dave
(@davidbosman4) reported
@Devar @MikeCarlton01 @iiNet Lol ABB sucks even harder than iiNet
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Peter Bosch
(@PeterBosch914) reported
@iiNet How about upgrading your existing system to work with Outlook on computers outside your network 🤔🤔🤔
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Nick Pappas
(@Navlakas) reported
@PhillipAdams_1 Appalling service from @iiNet at such a critical time.
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Allison Fyfe
(@operawords) reported
@iiNet Rang iiNet 6 weeks ago with problem and help desk girl in South Africa told me she needed to “go to the sixth floor” and she would ring me back….still waiting…
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Simon Keith
(@KeithSjkeith) reported
@iiNet @iiNetsupport seriously when will u think I can access my emails. As soon as we are late for a bill you guys are on to us like flys to Pooh. Get your **** together and hurry up seriously not good service
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Don’t grow up, it’s a trap 🦘✳️💉
(@stejwill) reported
@iiNet And it happened a few years back and you’ve done nothing to stop it happening again. #fail
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David Baker
(@DavidBaker33) reported
@iiNet If it takes you this long to recover from "extreme weather" I really worry what the situation would be if you faced major infrastructure damage from a fire, earthquake, etc. Surely your backup data center on the east coast should have kicked in within a few minutes?
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Wyvernsrose 💉💉🖖🏳️🌈🪴
(@wyvernsrose) reported
@Navlakas @PhillipAdams_1 @iiNet Iinets customer service standards were binned when tpg came in.... the entire iinet customer service staff we all knew and loved had their heads held over chopping blocks while tpg decided who stayed and who went.... it was so not pretty watching their breakdowns under the stress
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leanne fitzpatrick
(@lmfitz) reported
@iiNet rely on @iiNet so much but even @melbourneit were never down for this long :(
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Fay Pirotta
(@faypirotta) reported
Email still down, @iiNet , what a nuisance, more than 24 hours without email,
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Anne Holmes
(@polyxena) reported
Iinet email down since yesterday! Can’t find any updates from @iiNet When is email going to be functioning again?
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What'sdaMata
(@Irish_Griz) reported
@iiNet hey, we're aware that you're aware of the outage affecting emails and have your engineers working on it..are you aware of any time frame to have your services back up and running? #tio #turnitoffandbackon
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vicinperth
(@vicinperth) reported
@iiNet You need to update the status of your repair effort. It's coming up to 2 days and still not fixed. Your customer service rating is plummeting
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