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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 6
Melbourne, VIC 19
Sydney, NSW 10
Perth, WA 14
Geelong, VIC 3
Canberra, ACT 3
Adelaide, SA 11
Darwin, NT 1
Nowra, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet Try @ThisIsYomojo if you want excellent customer service and a tech team who actually knows what’s going on. They’re cleaning up @iiNet ‘s massive screwup for us.

  • Malokaiii_
    Malokaiii (@Malokaiii_) reported

    @iiNet @NBN_Australia this is becoming a joke. NBN outage for three days and absolutely no update! Where someone in the building next to me on the same ISP has connection. Just fix the issue! You even had the nerve to send me a bill while it's out! Wtf?

  • BloodyOCE
    blood 🇺🇦 (@BloodyOCE) reported

    @chelsea2702 @iiNet i hate it bro its so bad

  • ZilvaMario
    Mario De Zilva (@ZilvaMario) reported

    @iiNet Worst ever ! Get your **** together without getting all excited to send a modem then say the address cannot be connected with your service and then it’s a hassle for the customer to return the modem and keep calling to get the refund . Pathetic ! @consumervic please have a look

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @TheRiffJet @Mezanong @iiNet They refunded our money and stepped back from our numbers only because we got the ombudsman involved (thanks again for that tip!). And the day after they went ahead & activated the carda anyway!! Wtf right??

  • MFlapdoodle
    MeretriciousFlapdoodle (@MFlapdoodle) reported

    @iiNet Massive issues in Canberra. What is going on please? #iinet #fail

  • audinosaur
    mau (@audinosaur) reported

    @iiNet Hi team I have had intermittent drop outs last few days. Has gone down again not reconnecting. Any issues NBN FTTN 6230?

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet I refuse to DM you anymore because I want other customers to see how bad your service is. Last DM I sent wasn’t responded to, and when I called to speak to a manager, you said they’d call me back in a couple of hours.

  • aprilroseglover
    April Glover 🥑✨🌈🌹 (@aprilroseglover) reported

    @iiNet our internet has turned off and it hasn't turned back on despite multiple resets etc. Is there an outage and what can we do?

  • BloodyOCE
    blood 🇺🇦 (@BloodyOCE) reported

    @chelsea2702 @jftblinky @iiNet LMAO i do it whenever my net is bad

  • gcLaborista
    💧gcLaborista — Home to Bilo (@gcLaborista) reported

    @iiNet @chelsea2702 Asking from the Gold Coast, Why is there still no service? It's 4:50 & mostly nothing getting thru. NBN modem shows its 4 lights. The iiNet modem sometimes shows internet connected, but mostly not. Restarting it does nothing. Neither does restarting Win10. Phone's also flaky.

  • browndogstales
    Jake Brown (@browndogstales) reported

    @miriamcosic @iiNet Biggest drawback is tech support. I've needed it much more rarely than when I was on iiNet, but it's a 'submit an online form & someone calls you back system' I think. Fwiw, issues have been easily resolved.

  • BloodyOCE
    blood 🇺🇦 (@BloodyOCE) reported

    MY NET HAS BEEN UNUSABLE FOR 45 MINUTES @iiNet FIX YOUR **** IT WONT EVEN LET ME CONNECT TO MY OWN INTERNET AND WHEN I DO ITS SUPER FUCJING SLOW

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @neonwinter My account is fast turning into an @iiNet hate page. I’m in customer service, my husband is in tech. We’ve never seen a provider suck so hard at both!

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.

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