iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 10 |
| Adelaide, SA | 8 |
| Sydney, NSW | 6 |
| Perth, WA | 5 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Bren by the Sea
(@ScorpioOx61) reported
Some numbskull truck driver cut a corner in Belmont this afternoon and cut @iiNet cable internet till tomoz! Thanks idiot (were U on your phone?) & thanks iiNet for having techs on the job & THANKS @Optus for always-reliable 4G mobile data (I hope I haven’t jinxed that sorry Oz!)
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RetroMonkey
(@Retromonkey8) reported
@Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.
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RetroMonkey
(@Retromonkey8) reported
3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.
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Rob / FriqzCS 🇬🇷
(@FriqzCS) reported
@iiNet fix your ******* internet please, last 2 weeks it’s dropped out more than it’s dropped out in the last year, i pay $200+ a month for your services and get hung up on while calling 3 times, might as well cancel my deal with you guys and go to another provider, ridiculous.
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David Duncan
(@JiveBlowfish) reported
@iiNet Sorry but “improve overall performance“ is BS. Storage has never been cheaper or easier to obtain. How about a notice I went over in the first place. Or how about giving 3/2/1 months notice of enforcing to give us time to sort things out. This isn’t good service!!
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Jon Wannberg
(@wannberg66) reported
@iiNet Any known issues for Success in Wa 6164??
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Jessica
(@sass1ca) reported
@iiNet Thanks. Your link says it’s affecting Highton, Belmont and Grovedale. This is postcode 3216. But when you put this in the website, says nothing affecting service.
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RetroMonkey
(@Retromonkey8) reported
@saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.
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Phil281
(@Phil28110) reported
@sass1ca @iiNet Only thing I can suggest you could always use your phone as a HOTSPOT, be careful how much data you use as your ISP will bill you for it obviously. We still pay when the system is down. Welcome to Marketing!!.
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saltymolty
(@saltymolty) reported
@iiNet Same as another bloke @Retromonkey8 It comes back for a few miniutes than drops out for a hour (that went on for all most 3 days) ... You seriously need to fix your services.
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Jonathan Scholes CFP
(@JScholes_CFP) reported
@sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?
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RetroMonkey
(@Retromonkey8) reported
Yo... @iiNet you retweet too slow... net dropped 5 mins after it came back... pathetic service.
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RetroMonkey
(@Retromonkey8) reported
Wow.... it dropped already.... *******... @iiNet what ******** gives?
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@iiNet Hi Waheeb- have done all the things and this thread is long. The lights on the modem have been going out and coming back on every 10 mins for two days. Got a call from iiNet today letting me know a tech will come Monday/Tuesday. That text indicates that it'san outage.
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Aussie Footy Forums
(@aussiefootycom) reported
@Retromonkey8 @iiNet You need to realise that when there is poor weather around and you want to be online that you need to perhaps not use the internet and find something else to do.
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