iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 12 |
| Adelaide, SA | 11 |
| Perth, WA | 9 |
| Sydney, NSW | 7 |
| Geelong, VIC | 2 |
| Brisbane, QLD | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cat
(@glittervomiting) reported
@iiNet yesterday & today my Internet has been completely dropping out every few seconds-minutes. Is there an issue in the area? Altona North 3025
-
Rachele Gore
(@Guts_and_Gore) reported
@redruby17 @iiNet Their service has been so frustratingly inconsistent the last couple of weeks.
-
Glenn Page
(@glenngpage) reported
Working remotely and up to day 5 without internet...@NBN_Australia @iiNet what are your fault resolution KPIs? And would you accept that level of downtime in your workplace?
-
DDNet - We like Japanese games :D
(@MattSainsb) reported
@iiNet Do you have any idea how unhelpful “as soon as possible” is? You’re actually costing me money, iiNet. I need to work and I can’t right now, as I need the Internet. A helpful status update with approximate or likely resolution times would be appreciated.
-
DDNet - We like Japanese games :D
(@MattSainsb) reported
Yo @iiNet looks like NBN is down in Wollongong? Want to share an update on when it will be fixed, or will you do what you usually do and not communicate at all?
-
Ark
(@lolarkangyle) reported
@Spawnlol @iiNet They billed me for almost $1,200 over 2ish years after I thought I cancelled a service because even though I gave them written and verbal notice they said they couldn’t find a log of the phone call Absolute wankers
-
Andrew Sigmund
(@epiciownz) reported
@Spawnlol @iiNet my bad, assumed they only wanted to string along famous people with their empty promises
-
Stephen Angelico
(@stephenangelico) reported
Sorry guys, stream is cancelled for tonight. Internet connection went down hard, and between @iiNet and @NBN_Australia it can't be fixed tonight.
-
jason
(@jasonoutten) reported
@iiNet emails all down with iinet hosted domain ? Tried three different devices. All the same ?
-
Tony Britton
(@CBR_Britton) reported
@RichardTuffin @iiNet On the eastern rim of the valley I use Signal Co Wireless on their 50MBPS plan. ADSL peak was 1.5MBPS download. Estimated NBN top speed around 30MBPS
-
Moritz Willers
(@klarinetteheini) reported
@iiNet how come you pride yourself to be 1st in sustainer service? It is now two months (TWO MONTHS!!!!) that I am battling to get a problem resolved for a customer of yours. You customer has given up on you with the problem unresolved. I can’t accept that. #351138082
-
Charles Wright
(@charleshawa) reported
@iinet I have been a customer with @iinet for over 12 years but nobody responded to my tweet this morning. Very disappointed.
-
kurt bathgate
(@deepwaters1306) reported
@iiNet lost all nbn tonight network status says working....NOT 3930
-
Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@BDM18 @iiNet This was a long outage. It's usually pretty good
-
Charasmatic Asthmatic
(@XrpPreacher) reported
@iiNet hi, are we experiencing issues in the Jordan Springs area? PC 2747, no Internet or TV signal
Check Current Status