iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Perth, WA | 6 |
| Brisbane, QLD | 2 |
| Albury, NSW | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet The riddle of iiNet - be a loyal pay on time customer for 10 years, somehow the data bill (not phone calls) go through the roof and we disconnect your phone. How do you now call iiNet to resolve issue? Any solutions please forward to brains @ iiNet! #iinet #giveusideas
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Ria H (Feed Zone Specialist)
(@RiaHopkins13) reported
@spicynoise You’re telling me they haven’t sent the giant @iiNet robot out to help?
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Flemo
(@Flemo36) reported
@iiNet your customer service is lousy. I am trying to cancel my account and you couldn’t be making it more difficult
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet What a complete BS system this is abd if you have issues on Australia’s Eastciast and call them at 7.00 AEST their answer is “sorry we do not have anyone to answer your call, please call back during normal office hours’. What a complete BS organisation I am now stuck with.
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s. 🦄
(@beebopsol) reported
@iiNet hi my internet speed is very slow atm. Are the issues with the nbn in melb 3004 area?
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet Well yet again the irony of iiNet trying to act as a telephony company - you cancel someone’s service so how do they contact you apart from email - gee I wonder???? Mmm maybe you need to workshop this answer
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🤔Justin wants to know
(@ecoscore) reported
Is @iinet email #spam filter broken? It’s always been very good but getting lots in my inbox in the past 2 or 3 weeks
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$5Kto$50K
(@ViajePa100) reported
@iiNet I need an agent to call me asap to fix my phone, thanks
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Mary O'Brien
(@marywaratah) reported
@iiNet poor nbn internet in 2045. Any clues?
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Dan Machen 🏊 🦈
(@danmachen) reported
@roslw @iiNet Same here. @iiNet there's a network issue it seems.
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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SJXSJX
(@SJXSJC) reported
@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Phullee
(@Phullee) reported
Hey @iinet would be good if you could update your outages on your network status webpage…or are you having network issues too
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