iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 10
Melbourne, VIC 8
Sydney, NSW 7
Adelaide, SA 5
Brisbane, QLD 5
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • __Carolynn Carolyn, (@__Carolynn) reported

    @iiNet such long wait times! My internet just went down randomly

  • flinnane Francis Linnane (@flinnane) reported

    @iiNet no you have not resolved the issue! (3068)

  • paiqes paige ☻ (@paiqes) reported

    hey @iiNet. how come when i pay for 100mbps internet i only get 1.40mbps down and 1.23mbps up? 🥴

  • LeatherAxel AxelLeather (@LeatherAxel) reported

    @Tsutako @iiNet Same issue. There are hundreds of us across various forums with same problems. All on TPG, iiNet, internode

  • EMacskasy Evan King-Macskasy - Proud Cave Dweller (@EMacskasy) reported

    @IanWoolf @iiNet Yeah, we left iinet for that reason and their awful overseas call centres. Telstra call centres are even worse. Try Aussie Broadband. Good speeds (haven't had a problem in 3 years) and Australian Call Centres. #auspol

  • maaneeeesh ♏️-A-N🍾S-🈂️ ➰ (@maaneeeesh) reported

    @iiNet hello, I have subscribed for FTTB (new customer). Also applied, ultra3 promo code at checkout. Do I get any discount or cash back ?

  • spezialDG DG (@spezialDG) reported

    @iiNet no internet (VDSL2) for 14 hours in Yarralumla. We are in a lockdown. According to your outage page, a minor fault. 14 hours!

  • GAKimpton Guy Kimpton (@GAKimpton) reported

    @iiNet your staff keep ringing me and hanging up when I answer. Thanks for the call back but it didn't fix the issue if you don't talk to me.

  • bigheadway8 Lee John (@bigheadway8) reported

    @iiNet Hey I have problem for ppp connection from an hour ago. Is thete any notice about this?

  • freddstid whisaldolf (@freddstid) reported

    @iiNet internets been real ****** after the planned maintenance from the 27th September. Gets bad every now and then and every so often just cuts out then comes back

  • Tsutako Skeletaco (@Tsutako) reported

    @iiNet do you know if there's a connectivity issue with Destiny 2 servers? Seeing a lot of Aussies in different states on iinet/subsidiaries getting error coded (network issues) while trying to play this weekend. Friday was fine.

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet Follow-up call yesterday stated no messages since 23 Sept, then self corrected agreeing message sent on 6 Oct. Confirmed equipment returned, no issues. Just received an SMS regarding non-return fee being charged. What an absolute cluster.

  • gillypantz GILLYPANTZ (@gillypantz) reported

    @iiNet @Tsutako Yep. Exactly the same issue. Logged into my account on a mates console (Telstra) and everything was perfectly fine.

  • freddstid whisaldolf (@freddstid) reported

    @iiNet @MojangSupport @AskPS_ANZ idk if it's a connection or a console or Minecraft problem but as I log into Minecraft comes up say unable to connect to Microsoft store and can't join realms. I'm sure this is happening to other console users tho

  • gibbo1982 Vaccinated Ryan 💉💉 (@gibbo1982) reported

    @iiNet hi team my cable internet keeps dropping over the past week on Geelong. I cant find any faults are you able to advise of network issues please.

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