iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 8 |
| Sydney, NSW | 7 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Quadpic
(@quadpic) reported
@iiNet nbn outage in Mornington, Vic. ETA on resolution?
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Louie
(@louiethefly) reported
from
Westfield, State of Western Australia
So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!
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Jonosc
(@jonosc11) reported
@iiNet are there issues in highton vic with cable?
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Rightway ➡️ believes in SADS
(@Rightway1706) reported
@iiNet Any reason we have a sustained internet outage in Brisbane you blokes?
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Paulo Silva
(@pauloteaches) reported
@iiNet I have been on the phone now for a combined 154 minutes trying to solve a bill stuff up from @iiNet. NO ONE has the courage to solve my problem!
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Eddie
(@TJHTJH3523) reported
@iiNet can you please update me on the outage affecting Rye VIC
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Mike Sharp. (I'm the old fart)
(@grotwort) reported
@nokia @iiNet Follow up on Nokia 5g router broadband The USB port doesn't work Asked iinet, "talk to Nokia" Nokia says "talk to iinet" Literature says it should function. Rather unsatisfactory outcome for me, the consumer. First time iinet failed me in 18 years Bummer.
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Rob Scriva
(@rovingrob) reported
Hey @iinet I haven’t been a customer for a very long time. Any idea why you sent me a $0 invoice today ?
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Alex Johnston
(@swegen31) reported
from
Hobart, State of Tasmania
@iiNet I’ve been trying to get through to pay my bill. Can you please help.
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Maz ✳️✳️✳️
(@mazzacampbell1) reported
@DocB__ @iiNet I'm not game to get any NBN atm. I fell into a deal of 500gb of data on a phone plan 4 years ago for $65 pm. I hotspot now and have better coverage than many people I know on wireless. I watch as many on line programs as I like and never close to using 500gb.
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Scott Ellis
(@SilleScott) reported
@iiNet thanks iinet I now have no reason to stay with you. I'd love to pay that outstanding invoice but as usual we can't login as our password doesn't work. We don't get emails because that password doesn't work. I can't pay over the phone because we have no reference number
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Ron Baumann 💧
(@DocB__) reported
@iiNet All good. 30 something minutes later it's cancelled. If you want to help, review my notes, emails, calls over the last 3 months and get someone at exec level to send me an apology for treating me like a POS.
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Nikki Brown
(@BrownNikki) reported
Damn @iiNet you can't go into an outage mid State of Origin with no warning!!
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Jose Mari Cardinez
(@jmcardinez) reported
Received a message from @iiNet saying that the issue has been resolved. Can’t even load a web browser 🤷🏾.
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durrrr
(@Quokkkka1) reported
@MW78872181 @iiNet Whats the fix? Having the exact same problem. In Canberra.
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