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iiNet

iiNet Outage Map

The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 9
Brisbane, QLD 3
Canberra, ACT 1
Adelaide, SA 4
Perth, WA 8
Sydney, NSW 7
Geelong, VIC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • BruinHutchings
    Bruin Hutchings (@BruinHutchings) reported

    Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    @iiNet BizSupport total incompetence, billing us after service was cancelled.

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

  • ZackP1ngu
    🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported

    Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

  • Surfnet_Stuff
    StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported

    @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

  • GameWritersNetw
    Goon (@GameWritersNetw) reported

    @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    @iinet @tpg just bizarre behaviour Cancelled @NBN_Australia on UNI D1 with several weeks notice. They continued to issue invoices after termination. Ignored emails, then finally issues refund for the wrong amount. After 10 years its so good to exit this crappy business account

  • dmann_deb
    Deb Monotti (@dmann_deb) reported

    @iiNet when will the outage in Geelong be fixed? Need to work tonight and no wifi?

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

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