iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 8 |
| Perth, WA | 6 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Eye2Eye
(@EyemanPatg) reported
@iiNet We’ll I’ve just wasted time using my business line calling the said number - after 15 minutes the member who is obviously from overseas says - oh I am no longer handling mobile phone problems - so why did I get to her. #worldsworst - #iiNet Dumbest by far
-
Brad78
(@brad_harald) reported
@iiNet is there a problem in Aveley 6069 Western Australia with nbn? For the second night in a row our internet is dropping out constantly
-
Tara
(@EndemicPrepared) reported
@Helena_Sindelar @iiNet I’m having this problem too & today no service on my phone!
-
Mike Oxlong
(@GloryHoleDiary) reported
@iiNet @Internode your phone operator quality has really gone down hill. I’ve had to make around 10 calls this week with no resolution. The actual line quality is horrendous, all operators have static in the background are too quiet. I’ve had technical issues for months.
-
Eye2Eye
(@EyemanPatg) reported
@iiNet 36 hours - is iiNet Australia’s worst telco?
-
Charlize Theroff
(@CharlizeTheroff) reported
On my phone bc @iinet is down Why is it down @iinet? You have one job...
-
Eye2Eye
(@EyemanPatg) reported
@iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?
-
Triple-vaxed Helena Sindelar™🇦🇺🇨🇿🇮🇪
(@Helena_Sindelar) reported
@iiNet No, just sent he damn SIM.
-
Juge
(@Jugeyfruits) reported
@Frakmiffin @iiNet Give Aussie broadband a look instead. They've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.
-
My Dress-up Claude
(@cornwankies) reported
I can’t believe that I still have to talk to @iiNet ‘s crap customer service people despite cancelling my accounts a month ago. At least they’re consistently inflexible and annoying 🙄
-
Dr Margie Borschke
(@copyculture) reported
@iiNet Per @iinet the @nbn reporting stability issues in Waverley. Faults reported investigation underway
-
Fi Sheppard (She/Her)
(@fi_shep) reported
@iiNet Is NBN service in 2022 out please?
-
Scal
(@scallo316) reported
@iiNet Any issue in Atwell WA (6164) at the moment? I’ve checked the iiNet page and nbn page and it says everything is normal. I’ve rebooted the router 3 times, and checked all cables. Still nothing. It’s been off for 20-30 minutes. Very unusual.
-
Ross McConnell
(@weliveoutside) reported
@EyemanPatg @iiNet I did. They got back to me really quickly, but by then I had had enough and jumped ship to another provider. Life’s too short for the kind of non-service iiNet provide.
-
🌪️ stats 🌪️
(@NakedStatistics) reported
@iiNet Is the service down…?
Check Current Status