iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 12 |
| Adelaide, SA | 10 |
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Brisbane, QLD | 4 |
| Geelong, VIC | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jess
(@Jesswaa1) reported
@iiNet heya we are out of wifi adsl 2 any help?
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Cwowl.
(@xoreye) reported
@iinet Is there any reason why my connection has been constantly dropping out for the past 30mins? I am trying to work and this is causing problems.
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🇦🇺Mdub
(@mattwallis81) reported
@iiNet thanks for making me wait 20 mins then when I asked to be put through to the previous technician who i spoke to for 20 mins, i coincidentally got cut off… great way to lose a customer. Sumi from technical support if you are wondering why I’m now researching other options.
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AussieEevee
(@aussie_eevee) reported
@iiNet One more quick question. Does iinet support mobile internet devices such as the ipad? I couldn’t find any mention of it on the website. Thanks
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Sharni Gilenko
(@Christine_Bobo4) reported
@iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.
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CFN
(@CFN_9) reported
@iiNet can you confirm whether there are any outage issues in north Canberra?
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Peter Lloyd
(@LlordLloyd) reported
Dear @iiNet I know the focus group said that nice, honest-looking Irish fellow in your ads gave them confidence but that was before Allan Joyce took a big dump on that whole 'honest Irishman' schtick. I'm happy with my iinet mobile service, though.
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Morty 🐸
(@MortyAUS) reported
@engagedpractx @iiNet Felix mobile is VF network - $35/month, unlimited data but speed capped at 20Mbps
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oli
(@olihughes24) reported
@iiNet @Scottles28 Down in 3122
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Eirlys
(@eirlys_enfys) reported
@iiNet is it true that you are closing down all access to vdsl in the ACT
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Smithorama
(@breadmilksugar) reported
Dear @tpg_telecom / @iiNet, I have been a customer for 20+ years. You just decided I cannot pay my bill without giving you a photo of my passport (and face), and my mobile number. You suck. Did you learn nothing from @optus? Stop sucking. Yours sincerely, Ex-customer.
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Sharni Gilenko
(@Christine_Bobo4) reported
@iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.
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larry blode
(@logonaustralia) reported
@iiNet Is iinet Frontier down? I'm getting a message that states "This information is temporarily unavailable" #iinet #Frontier
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Sharni Gilenko
(@Christine_Bobo4) reported
@iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.
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jack pendleton
(@futuramapacker) reported
@iiNet You gonna fix this outage or at least update your website so people stop turning their routers off and on again?
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