iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 21
Perth, WA 12
Melbourne, VIC 9
Canberra, ACT 2
Adelaide, SA 2
Newcastle, NSW 1
Bathurst, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieMack Jackie (@JackieMack) reported

    @iiNet Is iiNet email down? I can use the internet but cannot get access to my emails

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @jasoncaddy @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday and I can’t access your toolbox on any device. Your website also down. @iiNet Please fix ASAP & text re: status

  • gethie85 Gethie_ (@gethie85) reported

    You @iiNet you are saying internet service is still available so why does it keep dropping out ever 5 minutes and we can't connect to an you site?

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @MarianneNassar1 @iiNet Me too! Fix it now @iiNet 😬

  • whoisricho Richo Snrub (@whoisricho) reported

    You know what isn't going to fix the @iinet outage? Abusing the people running their social media. #iiNet

  • KBCanB 🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported

    @AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?

  • CraigAllenCBR 𝙲𝚛𝚊𝚒𝚐 𝙰𝚕𝚕𝚎𝚗 (@CraigAllenCBR) reported

    Wow. Trying to apply for Qld border pass, but can’t complete, as still no PCR results from ACT (2 days and waiting) and now @iiNet email down, so can’t get Qld confirmation anyway. 😞

  • MarcusSpark1980 Marcus (@MarcusSpark1980) reported

    @tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.

  • GeoffCohen3 GeoffCohen (@GeoffCohen3) reported

    @iiNet @Boendy1 Get every Radio/TV/Internet investigative unit checking out WTF REALLY HAPPENED

  • tantryl Janus Pitt (@tantryl) reported

    @MarcusSpark1980 @iiNet of actual dsl internet service?

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @wallky369 @iiNet I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday due to outages and I can’t access on any device. Your website also down. Please fix ASAP @iiNet

  • Rossielad Robert (@Rossielad) reported

    @MikeCarlton01 Tech issue in WA Mike. Call centre says they cant fix it aka @iinet to cheap to pay for techs over xmas break

  • chopper78 Chopper (@chopper78) reported

    @iiNet Yes John, I will have an issue. If I don't receive my yearly email from the Sultan about my $30m inheritance I'll be quite upset.

  • roger_groom Roger Groom (@roger_groom) reported

    @Stoowey @iiNet I'm not directly impacted by this but never the less I can't believe the handling of it.

  • DenyseWhelan1 Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported

    @iiNet cannot access emails nor receive and send....and my blog, hosted by you, not connecting. What is issue, please? Have tried asking a few times....

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