iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 18 |
| Sydney, NSW | 11 |
| Perth, WA | 14 |
| Geelong, VIC | 3 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 3 |
| Adelaide, SA | 11 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Helmut (@Ocean4011) reported@lsd2ez_ @iiNet USE? Wtf
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Stanley Waite (@stanleywaite1) reported@iiNet i am hoping i can get help here ???... am trying to set-up my new sim and it asks to go online and activate it.. but can NOT do that as it first asks for a verification code from the same sim/mobile number, that has not yet been activated, so how to enter my 'toolbox" ??๐
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David (@DavidGrayden83) reported@iiNet absolute disgrace. I will never recommend you.
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Tom Massarella (@tom1962) reported@iinet Internet keep dropping out at 2526? Seems to be a problem in our area. When will it get fixed?
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Mel Kettle ๐๐๐ค (@melkettle) reportedAnyone else having @iiNet issues? In 4551 - has been on and off for a few days, nothing showing up on the website... Luckily I have a lot of data on my phone so can tether, but it's not ideal when running online masterclasses #frustrating
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Tamsin Yeld ๐ณ๏ธโ๐๐ถโฟ (@yeld_tamsin) reportedDespite partner's pleas & @iiNet's assurance otherwise, they disconnected landline after 1 day! Now can't call either provider to see if/when phone will be reconnected. this shd have been seamless. Isolated enough by my condition, I am left powerless. Help. Please! @acccgovau
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Rhi Sceney (@Rhi8375) reported@iiNet @jonosc11 IINet why is mobile data down as well?
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Snappz (@Snappz83) reported@iiNet why is there no acknowledgment of major outage in Geelong on either your Twitter or Facebook? Why no text message sent out to tell customers of significant downtime expected?? Slack & not good enough. Had no internet since before 4 p.m. Not sure why youโre not telling ppl?
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Jonosc (@jonosc11) reported@iiNet Geelong cable? Down?
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Voice0fTreason (@Voice0fTreason) reported@iiNet @jonosc11 How did the incident occur? Will you be crediting users for this outage?
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Andrew Parry (@PazingtonIII) reported@iiNet so, outage wonโt be fixed until 4am, can you explain why itโs taken 2 days so far? And what other Options we have?
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Rhi Sceney (@Rhi8375) reported@iiNet Mobile data is still not working? Itโs been over 12 hours. Where can I check mobile outages please?
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Paul Bond (@pr_BOND) reported@iiNet your website says there is no issue with service for our postcode 3216, yet when we call your helpline there's an automated message saying there is a problem, it's been offline for over 24 hours now, any update?
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Tenancy Toolbox (@tenancy_toolbox) reportedIf you have a small business internet with static ip plan with any other Australian service provider other than @iinet or their associated companies then we would welcome your recommendations - of course they must be capable of responding to support requests in a timely manner.
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indigo_lollypop_pantsafire (@IPantsafire) reported@andy_mossman19 @iiNet @HumeJayk What is going on?? In 2022 when so many people are WFH, this is unacceptable and then for any compensation you want us to talk to someone! This should be auto adjusted for anyone in the area affected.. communicating would help!