iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 8 |
| Perth, WA | 7 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 3 |
| Geelong, VIC | 2 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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forcemajeure
(@forcemajeure76) reported
@iinet NBN just died here in east Melbourne. Got no service. Nada. Zilch.
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Gwillaumau
(@Gwillaumau) reported
@iiNet why are you always dropping off in elsternwick, you go down more often than a blow up doll
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MrWigglyAU
(@MrWigglyAU) reported
@pceebee23 @jimmyraynes @iiNet Unless it's cloudflares 1.1.1.1 DNS, and everyone's having issues is routed through that, I would say it's not the DNS server but either the physical lines or iinets backend.
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AjTechs
(@Aj619) reported
@MrWigglyAU @iiNet Now let's hope they find the box they unplugged for Ballarat and then they reconnect it so we can sync into the network again
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Buts
(@butsandcats) reported
@bigbadgus_ @iiNet I would not recommend Belong. It's the worst customer service I've ever experienced.
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MrWigglyAU
(@MrWigglyAU) reported
@jimmyraynes @iiNet So its not just me then. i have internet, but its running so poor it may as well be out. so slow not even speed test runs.
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Todd Houstein
(@toddhoustein) reported
@bigmoonidiot @bigbadgus_ @iiNet I left Belong at the start of this year. They continued charging me for the cancelled service. Same for other ex-customers. They acknowledged it 6 weeks ago, but still haven't repaid... and they seem to be actively avoiding us!
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Matthew hunt
(@mhunt75) reported
@iiNet @MrWigglyAU There is something going on in the Ballarat area, internet speeds are extremely slow still.
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Rodsey
(@RodthisRod) reported
@MrWigglyAU @iiNet @iiNet NBN also down 3340, not widespread apparently?
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Roy Cablewski
(@roycabs) reported
@iiNet does iiNet no longer do support tickets, or is it just phone support now? I'm happy to do support via a written ticket as it's a little easier to manage time.
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Jose Mari Cardinez
(@jmcardinez) reported
@iiNet outage in Mawson, ACT 2607? Been out for 2 days.
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©️🍩l
(@tassiewomble) reported
@iiNet hi guys. long time customer both internet & mobile. when mobile was with u thru Optus could send text messages internationally now it thru Vodafone i cant!? Rang CS they said I need to pre-pay something for international messaging. really need this service back, what to do
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Darren Smith
(@_darrensmith) reported
Hands down @iinet is the worst ISP in Australia.
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James Raynes
(@jimmyraynes) reported
@iiNet NBN issues in Ballarat at the moment? can’t get a connection all of the sudden.
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Captain Andwad
(@AOtheoneandonly) reported
@iiNet @mhunt75 Nbn down 3337?
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