iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 10 |
| Perth, WA | 7 |
| Brisbane, QLD | 5 |
| Canberra, ACT | 3 |
| Geelong, VIC | 2 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter B
(@PeterB09880834) reported
@iiNet @davey_h_73 Why send the message, there is no response. IINET sucks. 3 days in and no fix, you are kidding. what about all of us who need email for covid related stuff. I know there NO covid in WA but what about us who pay in thew real world
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ozshena
(@ozshena) reported
@iiNet Given I just lost all internet access for over 30 minutes, I suggest that #iinet starts being honest about exactly what is going on. Your 'network status' on your homepage is telling us nothing relating to our current issues.
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Keri Arthur
(@kezarthur) reported
hello @iiNet anyone there? anyone doing anything about the lack of email services? Radical idea--how about you tell customers what the hell is going on. One brief facebook/twitter post in 4 days SUCKS!
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet Can you please please please update your ‘customers’ about what is happening re webmail & when you expect to have services working. It’s day 4 of this debacle in Victoria and we haven’t heard from you since the one and only outage post.
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Chris T
(@chriswhv6) reported
@gordonkerry @iiNet This is exactly what I’ve experienced as well. A few emails only came through yesterday afternoon and some were multiple duplicates of the same and again today email is down all together.
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Suburban Stocks
(@croydon_of) reported
4 days now with no @iiNet email services, Australia-wide. No detailed information, no ETA on resolution. Just hopeless. @TimBiggs
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ross
(@rossj80) reported
@iiNet email still down, are you kidding?
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Sir Brendan
(@BaconSupanova) reported
@iiNet I haven't been able to access my emails since yesterday. Is there some kind of outage? This is really inconvenient as I'm waiting on multiple emails.
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Ian McLean
(@imclean557) reported
@iiNet It looks like the edge gateway's firewall rules were restored incorrectly by iiNet after the outage. I get an RPC timeout when I try to update or remove the problem rules. Or even update one rule.
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Don't Newspeak To Me
(@Crystal56406138) reported
@Uji733 @iiNet @Hornso43 I don't believe this is a server problem. 3 days and no email. More like they've been hacked.
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terrence
(@Badgerdragon) reported
@ralphytown @iiNet Had a brief download of messages then nothing. Asking for password login but doesn’t respond.
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Suburban Stocks
(@croydon_of) reported
.@iiNet Well we are up to day 4 with no email services... Is it still extreme weather in WA causing the entire systems to break down? Hamster died? Everyone on holidays? Zero news, zero updates, zero f*cks given, just completely hopeless.
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Paul ewan
(@Paule350) reported
@iiNet So emails back not working again today after some intermittent availability yesterday, Jen are you going to fix it properly? #iinetstilldown
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Charles Wright
(@charleshawa) reported
@iiNet I cannot log into webmail? Is there a problem with the email?
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David Hyland
(@davey_h_73) reported
@iiNet Internet services are affected, iiNet. My internet has been down for two days (3219 postcode) and I can see others have posted saying the same. I get that it may be weather-related and the timing is bad, but it better be better by the time I start wfh again Wednesday.
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