iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

Less
More

iinet Hero Image

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 7
Melbourne, VIC 7
Perth, WA 4
Adelaide, SA 2
Brisbane, QLD 2
Nowra, NSW 1
Albury, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • shadow_walkerOZ Huge Ackman (@shadow_walkerOZ) reported from Rockhampton, State of Queensland

    @JayBallzup @iiNet If you're talking about the ping that it shows when you do a network test in the consoles settings, I wouldn't worry about it. No matter where you are in the world, that test airways pings the US Xbox servers and there's no way to change it.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • freakboy3742 Russell Keith-Magee (@freakboy3742) reported from Perth, State of Western Australia

    @NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

  • Theodcat George Lenyk (@Theodcat) reported from Westfield, State of Western Australia

    @iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • shadow_walkerOZ Huge Ackman (@shadow_walkerOZ) reported from Rockhampton, State of Queensland

    @JayBallzup @iiNet I had the same issue today too. Unless they change the way it tests the ping, it's never going to get better. Best bet is to bug Xbox Support and maybe Major Nelson on Twitter.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • TObabe64 Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia

    @iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks

  • TObabe64 Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia

    @iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

  • HeyItsHarrith Harry Carpenter (@HeyItsHarrith) reported from Westfield, State of Western Australia

    Why does @iiNet have to go down right in the middle of a **** update 😥

Map Check Current Status