iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet
-
Lozzie K 💉💉💉
(@LozzieK80) reported
@DocB__ @iiNet @Aussie_BB I also had issues with iinet. Cancelled before they installed but they didn't remove my nbn account on their system. Months later sent me a start up bill. Took them to ombudsman cause it was my fault according to iinet. Now very happy with Aussie.
-
Anne Holmes
(@polyxena) reported
@iiNet NBN/iinet down again in North Fitzroy Vic where it was down for most of Thurs Notified then that NBN problem Very frustrating
-
yeet
(@yeet73570768) reported
@iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work
-
Timothy 💉💉💉
(@timothy_89) reported
@iiNet No thanks - already packed up in it's box and I've warned the other iinet/tpg customers in my building that the service is not good. Thanks for the reply though.
-
Matthew walker
(@Matthew49134728) reported
Hi @iiNet, no NBN at my place in Croydon NSW 2132 this morning and both yours and NBN website says the service is fine, please investigate because it isn't working
-
Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is completely unresponsive to customer complaints, even when it is shamed here as routinely overcharging the customers who pay to keep it in business. AVOID disgusting, dishonest #iiNet
-
Darren
(@admiral_31) reported
Hey @iiNet any update on the outage in Burwood East? Been offline since 9am, and I need back up ASAP so I can get at least a bit of work done today. NBN outage page just says "Unplanned Power Outage".
-
Ross McConnell
(@weliveoutside) reported
@iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.
-
Ross McConnell
(@weliveoutside) reported
@iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.
-
Ross McConnell
(@weliveoutside) reported
@iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.
-
donsparty
(@donstar68) reported
@iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here
-
donsparty
(@donstar68) reported
@iiNet @iinet Chris you have all my details yet you keep getting your moronic so called customer service staff to call and I go around and around and around in circles for hours & hours & hours. That’s because iiNet owes me a lot of money so you’re avoiding your mistakes - see Telco Omb
-
Banco
(@Banco248) reported
@iiNet Hi guys. My internet is down - are there any issues being experienced in WA 6025?
-
Crowbar Jones 🐻
(@gomichild) reported
@DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.
Check Current Status