iiNet Outage Map

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Scott Thornby (@ScottThornby) reported

    Sadly, though the @iiNet network status page says all upgrades (relevant to my service) have been completed, still no internet access via #NBN at Traralgon. Sadness.

  • PaletteS (@PaletteS14) reported

    @iiNet Hello hello can you hear me - my phone is still faulty - can you fix it please - I'd like to phone the company that services home phones as a bundled plan. PS I'd like to retain the land line cos the mobile is out side of range. PSS Still here on the desktop House bound

  • Dale Wells (@link_01) reported

    @iiNet This is far from a billing related matter . It has escalated to this due to your company inability to problem solve or give customer Service . I am available between 9am -12pm tomorrow Melbourne time to discuss

  • 💧Thomas Spicer #wheresthemoneyangus (@Hatmos91) reported

    Hey @iiNet I keep getting full blown drop outs. I've done troubleshooting and nothing. This keeps happening. I've been with you guys six years and I've not had a problem, but at this address I've had nothing but.

  • Dale Wells (@link_01) reported

    @iiNet I suggest you contact me as I am going to cancel my account of 12 years

  • tris christian (@tris1983) reported

    @iiNet Thanks Liz. iiNet computer glitch has meant my order not processed. No resolution yet but received a call to say your IT dept onto it. Thanks for your prompt response.

  • dine (@dinedav) reported

    @iiNet shocking and appalling service from @iiNet Been on the phone for two hours and their resolution is to charge me for their mess up. Do not use iinet!!!!!! Appalling.

  • dine (@dinedav) reported

    @iiNet I was told I would be called back 2 hours ago. Very disappointing service especially as my business is being affected.

  • dine (@dinedav) reported

    @iiNet Ref no to another unresolved issue - 335280200

  • dine (@dinedav) reported

    @iiNet Customer no 143531. Been trying with no luck since Friday to get my business line back!

  • Michael Cogan (Curzon) (@Curzon79) reported

    @iiNet 3 internet outages in less than 1 hour. Exceptionally bad service. Time to look around

  • Dominic Thurbon (@Dominov) reported

    Spent months as a Telstra broadband customer with speeds routinely (weekly) dropping to <3Mbps and routinely being told "the problem is at your end; reset your router; there is not issue on our end" call after agonizing call. Swapped to iiNet. 15Mbps and hasn't moved for a week.

  • Dale Wells (@link_01) reported

    Note to self . Never use @iiNet ever again . Been customer 12 years and get treated like dirt . No customer service whatsoever. Disgraceful 🤬

  • Lucas Risebrow (@lethallucas) reported

    @iiNet Internet has been down for myself and a couple friends in the bassendean area (6054) for about 25 minutes. Website says there shouldn't be any issues for the area.

  • nigger (@beamednigga) reported

    @iiNet it’s now been over a month since I moved house and was told that my new DSL service was active. It is still not active. Repeatedly the task is closed off by iiNet and there is no follow up, even when I contact to say it’s still not active and don’t close the task.

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