iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 6 |
| Perth, WA | 6 |
| Brisbane, QLD | 3 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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rowlzie
(@mike_rowles) reported
@iiNet internet has been in and out all weekend. Really bad this afternoon. Currently no service. Left a message with the call centre - 1 hour way. Postal Code 6163
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Barry Campbell
(@za4015) reported
@NBN_Australia & @iiNet another wasted afternoon where @NBN_Australia failed to turn up or contact the end user to advise they were again palming off their wet network as an outage, not sending anyone. Probably the worst communication between allegedly what are comma companies
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Rene Bird
(@ReneBird20) reported
@iinet is down in Hobart /again/ just tried to call technical support and the wait time is over an hour. I’ve been with these guys for 13+years and I’m seriously considering joining @Telstra
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Wah Re Sarkar
(@SarkarWah) reported
@iiNet a very poor response to the complaint raised for a frequent connection drop out (problem persists for more than 2 weeks) No one from your support team provides any solution or an eta to resolution. Ref no. 366028632
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Patrick Livingstone
(@Triumphline) reported
@iiNet is there an outage in the Earlwood NSW area this morning?
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George Rennie
(@gc_rennie) reported
Internet has gone down again for the day! @iiNet support said they'd call back "after one hour". That was three hours ago... when might this end? Based on their response: a day? A week? A millennia? All of time and space? Change carriers in such circumstances good folks.
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pfizer minelli
(@anne_zilla) reported
@iiNet what is happening with Grapevine email service in Canberra? No emails overnight and webnet is insecure & my phone won’t let me access that either.
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Sam Marley-Jarrett
(@sammyjarrett) reported
Hey @iinet you might want to tell your marketing department to cross reference against existing customers of a service before sending this again? I'm already a subscriber *of this exact product* from you
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Ben Parks
(@ItsBenParks) reported
@iiNet outage in Fitzroy. Not reported on their website. Relying on trust @telstra 5G. As per usual, iiNet is useless.
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Mark Anderson
(@gruntchuck) reported
@iiNet what is happening with Grapevine email service in Canberra please? Nothing coming down the pipe since 4.30pm. Items showing in webmail, internet functional and I have reset my equip at this end to be sure. I called support 1.5 hours ago and still no callback.
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Ian
(@LocalReason) reported
@iiNet How is it possible that you can screw up something as simple as a certificate for getting emails? New cert you issued is INCORRECT target principle name and for the last 3 days NO ONE knows how to fix it!!!!
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Charl Lishman
(@cblish22) reported
@iiNet Can you please also fix my NBN? 6 hours on the phone with your help desk and no progress.
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Darryl Miles
(@iamdarrylmiles) reported
@iiNet my NBN is up and down like a yo-yo yesterday and today. Is there an outage in Victoria? Task 366472738
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aparachick ❤️
(@aparachick) reported
@iiNet outage in Ocean Grove 3226
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St Mack
(@_St_Mack) reported
The thing I hate about #FetchTV with @iinet is the absolute lack of tech support. Watched four days of @tourdownunder on @7plus absolutely unable to watch Friday or Saturday. Can on laptop, cannot on Fetch mini. Why is this?
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