iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Melbourne, VIC | 8 |
| Perth, WA | 6 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
CrazyMan
(@CrazyMa90086498) reported
@iiNet When is the service going to be up? What are you doing to fix it?
-
Rosalie Bent
(@RosalieBent) reported
@iiNet How about a SMS to all customers letting them know? Of course, that should have been 30 hours ago. The fact you haven't fixed it long ago makes us wonder if you CAN fix it at all. Remember, absolutely EVERYTHING you provide no longer works, not even your stupid website.
-
CTID
(@CTID03339217) reported
@iiNet what’s happening in WA I have three emails on the one account one works the other doesn’t am missing some important emails webmail not working what is happening
-
Born to Dance
(@KAMurphy1952) reported
@faypirotta @iiNet Netspace, iiNet - down. Their website page is down as well. They’re blaming extreme weather in WA.
-
Paul Cunningham
(@pandacoz) reported
@MikeCarlton01 @iiNet Mike, I too am an iinet customer, but use Mailbox, iCloud, ProtonMail for most of my email. I hope you don't have all your eggs in the iinet basket.
-
Nathan ***** 💉💉
(@ElPrezAU) reported
@iiNet Is this the reason for the "Login failed - Username or password is incorrect" error message on webmail?
-
Patrick Gan
(@PatG026) reported
@iiNet Any idea when email service will returned? Are you able to advise what the problem is and are you activating your DR plans??
-
Kobe
(@8Kobe24Jordan23) reported
@iiNet @DewsMonique Nah this is just a ********* answer. What happened to you guys? Soon to be ex-customer here. Clowns.
-
Kobe
(@8Kobe24Jordan23) reported
@iiNet @KylieSaunder Maajidah, fastest cut and paster in the world. I assume you are the intern hung out to dry here. Maybe email your boss (irony intended) and get some actual direction on how to not kill the Company with your appalling customer service.
-
Denis Charron
(@dccharron) reported
@Sally_Owl @iiNet After such a long outage I predict it could be a few hours before incoming messages arrive.
-
Mike
(@Nemspy) reported
@bobthegeo @iiNet Back-to-back 43 and 44 are "not that unusual?" Loads of people are without power due to the strain on the grid and whatever other issues the heat causes. Remember also that people have to WORK in this to fix it. I'm not usually an apologist, but -sheesh- its email. It can wait
-
Amanda Ralph
(@ralphytown) reported
While the @iiNet website appears to be back, webmail and email STILL not working and yet not a sinlge mention on the #iinet homepage. Just dismal #iinetisdown #iinetfail
-
Costley ⚽️❣️MUFC
(@_Costley) reported
@iiNet Good to see the service is back @iiNet
-
admiral
(@admiral02666464) reported
@_Costley @iiNet Same here - 1 email has come through and nothing else for the missing time period. How about an update iiNet regards impact and if you’ll ever recover the lost emails from back up servers - if you have any. Surely you’d have a DSR site in case one goes down? ******* pedestrian.
-
natasha alexandra w
(@nartazartaz) reported
@iiNet Just to add to that when I had iiNet for internet service it took 6 months and copious amounts of phone calls to cancel my account. It was the worst experience with a provider I have ever experienced in my life and I will never use you again.
Check Current Status