iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 4 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@Nemspy) reported
@iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is beyond acceptable for any business.
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Richo Snrub
(@whoisricho) reported
@iiNet is it just an email outage? I haven't had any internet connection for the past 24 hours.
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Sebastian
(@Sebasti75147061) reported
@iiNet how much longer do you think the outage will be?! Please don’t paste the same reply about ‘extreme weather’. Just want to know if it will be an hour/day/week so I can make other arrangements. Thanks.
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Philip Johnson
(@pjohs1627) reported
@iiNet dont try to ring support its useless at the moment
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is a pathetic effort.
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Allison Fyfe
(@operawords) reported
@iiNet Because I’ve had huge dramas with iiNet recently, thought it was my problem because there was no acknowledgement there was a more widespread problem.
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Rosalie Bent
(@RosalieBent) reported
@Nemspy @iiNet 30 hours now &no sign of when it will come back. they are not over-reacting. some of us run businesses depending on email. It is a worldwide drama when gmail goes down for 30mins, & a hot day in Perth is not 'extreme weather' assuming their servers aren't running in a garden shed
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Swatzenegger
(@svatmann) reported
@MikeCarlton01 @iiNet If it's so easy to fix email , why not get down there and show them how it's done. anyone at @iiNet for a remote access link for Mike so he can fix it.
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Connor
(@connorbrady00) reported
@iiNet Paying $25 a year for an email service, and I can't even access any emails!! Could easily set up an email for free with better security.
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Fay Pirotta
(@faypirotta) reported
Email still down, @iiNet , what a nuisance, more than 24 hours without email,
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Magicistinna
(@Blue_Moon_It_Is) reported
So... boxing day sales are on and a number of sites want me to add the discount code from the email. @iinet how do I do that when YOUR email service has been down for more than 24 hours.
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Don’t grow up, it’s a trap 🦘✳️💉
(@stejwill) reported
@iiNet And it happened a few years back and you’ve done nothing to stop it happening again. #fail
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Mike Carlton
(@MikeCarlton01) reported
@iiNet Email has been out now for at least 36 hours. You’re doing a **** job of fixing it, and your communication with your customers is non-existent.
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Liv 😷
(@mmechomski) reported
@AmryanAnnie @iiNet I guess they figured we never get extreme weather events in Oz around Christmas Day 😵💫 so nothing would go wrong, so sent everyone home. 🙄🙄🙄