iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 6 |
| Melbourne, VIC | 19 |
| Sydney, NSW | 10 |
| Perth, WA | 14 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Adelaide, SA | 11 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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John Banks (@johnban81940041) reported@acmadotgov are there any scammers impersonating @iiNet out there? If so can I get their details please. I suspect their customer service would be much better.
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RetroMonkey (@Retromonkey8) reportedThat she should get her supervisor which she didn't... so then I advised her if she cannot respect my wish and the law that she should terminate the phone call and seek further training from her supervisor. What an absolute **** show @iiNet is.
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Mat Leversha (@Desokit) reported@iiNet fix your network
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John Banks (@johnban81940041) reported@iiNet Really? I’m waiting for a call from a senior manager in your customer relations team? But I’ve been told I have to wait until late Monday afternoon to see whether he bothers to call or not?
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Voidrei (@TheDrunkenGnome) reportedI think my router is dying. I'm getting disconnected constantly, but the @iiNet status page indicates no issues. It's been happening for a while, but it's getting worse, I've been disconnected 4 times in the last hour now
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Allan Randall 알란 란달 (@ZeroArmour) reported@iiNet It's been 10 minutes since I turned it back on, still down.
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Carsten Bauer (@numloxx) reported@iiNet Thank you for your help, Abu Bakr was really helpful in fixing the issues I had. One final question, does iiNet Netphone still have voicemail that gets sent to your email address? I can't find it in Toolbox anymore.
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John Banks (@johnban81940041) reported@iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN
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John Banks (@johnban81940041) reported@iiNet Done that before, worse than useless. Told to sit and wait... For a phone call that never came!
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John Banks (@johnban81940041) reported@iiNet Well that was a total waste of time. The customer service that I've come to expect from iiNet!
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Kelvin Baggs (@KelvinBaggs) reported@NBN_Australia Total outage in Brisbane, Adelaide street for 16 hours and no updates. @iiNet
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John Banks (@johnban81940041) reported@iiNet @Gervo1865 Wouldn't bank on it mate. After a litany of **** ups, lies, etc, I was assured a senior manager (albeit in customer relations), Shane, would call by 5pm today. Suffice to say nothing!
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Brendan A Jones (@brandybongos) reported@iiNet I have made 5 calls on this issue, Leo. I’ll DM you.
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Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reportedI'm in the middle of an online course @iiNet and the internet just died. Help please asap
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John Banks (@johnban81940041) reported@iiNet Well I'll believe it when I see it because the service we've had so far has been abominable!
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