iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Adelaide, SA | 10 |
| Perth, WA | 9 |
| Sydney, NSW | 7 |
| Geelong, VIC | 2 |
| Brisbane, QLD | 2 |
| Canberra, ACT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Tiffany Kaur
(@KaurTiffany) reported
@iinet **** this, I think I’ll go Aussie bb. First time with inett and **** customer service.
-
megadead
(@megadud_) reported
@iiNet why are you so down in Melbourne? you are hurting me
-
Princess Paradox
(@ToniChappers) reported
@iiNet very patchy/no internet in Melbourne tonight for the last few hours. Plus a planned outage tomorrow during business hours tomorrow??? Super frustrating.
-
Dan George
(@DanGeorge809) reported
@iiNet @NakedStatistics Then why don't you own the problem and post updates on social media as well? You should be providing information to customers through as many avenues as possible.
-
Taryn
(@fatherteezus) reported
@iiNet uhhh my Internet is really slow & no one is picking up my call. 4300, Brisbane
-
Matt
(@theURBAN_monkey) reported
@iiNet postcode 2011, is there a outage? Can’t contact you via phone either. What’s happening? #iinetoutage
-
sue hodges
(@suehodges61) reported
@SarahTtheWriter @iiNet They are really bad. Utterly confusing billing & toolbox and they cut our Internet off with no notice. They also insist on direct debit. We’re fed up.
-
Chris Miles
(@slimejam) reported
@iiNet Experiencing unreliable service in VIC 3071. Nothing on the NBN or iiNet status pages but from a search on Twitter it seems there are others in Melbourne experiencing the same problem.
-
Patricia Heng
(@TrishHeng) reported
@iiNet having issues with my broadband internet in ACT 2604. How are we to fix this?
-
Mark Brann
(@MarkBrann4) reported
@iiNet internet out in hemmant. As far as I can see there’s a problem in east Melbourne but this is the first I’ve read in Brisbane. Any news?
-
.
(@adamstaples) reported
Work to do but @iiNet is down in Bendigo…taking advantage and going to bed. Work can wait until 5am.
-
Bears. Beets. Battlestar Galactica.
(@batmacgyver) reported
Anyone having problems with @iiNet right now – switch over to Google’s DNS servers temporarily. Solves the issue.
-
Daisy 👽❤️
(@PippinRabbit) reported
Nothing but problems with @iiNet and no help. How am I mean to work from home with no internet? VoIP phone hasn’t worked in over a month. Just awful experience after being a loyal customer for a decade.
-
Daisy 👽❤️
(@PippinRabbit) reported
@iiNet Tried for weeks with no resolution.
-
Gallahad
(@GallahadNow) reported
@iiNet best way to describe the internet rn is extremely choppy, looked around and seems like other ppl have this problem as well...
Check Current Status