iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 7 |
| Perth, WA | 6 |
| Brisbane, QLD | 4 |
| Adelaide, SA | 2 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Miriam Cosic
(@miriamcosic) reported
@iiNet @NataliePirotta You still haven't guestimated when we might be getting our service back.
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David Baker
(@DavidBaker33) reported
@iiNet If it takes you this long to recover from "extreme weather" I really worry what the situation would be if you faced major infrastructure damage from a fire, earthquake, etc. Surely your backup data center on the east coast should have kicked in within a few minutes?
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Denis Charron
(@dccharron) reported
The @iiNet website is UP but mail server is still DOWN.
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Patrick Gan
(@PatG026) reported
@iiNet Any idea when email service will returned? Are you able to advise what the problem is and are you activating your DR plans??
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Simon Keith
(@KeithSjkeith) reported
@iiNet @iiNetsupport seriously when will u think I can access my emails. As soon as we are late for a bill you guys are on to us like flys to Pooh. Get your **** together and hurry up seriously not good service
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Wyvernsrose 💉💉🖖🏳️🌈🪴
(@wyvernsrose) reported
@Navlakas @PhillipAdams_1 @iiNet Iinets customer service standards were binned when tpg came in.... the entire iinet customer service staff we all knew and loved had their heads held over chopping blocks while tpg decided who stayed and who went.... it was so not pretty watching their breakdowns under the stress
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The Almighty FrydenTurd
(@Lieberal_Aus) reported
@MikeCarlton01 @iiNet This thread should be brought to you by the letters T, I and O...I've gone from zero communication to 2 months' free service via complaints about TPG, IINet, Telstra and Optus over the past decade, and all responded to the complaint directly to me in 24 hours
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Carsten Bauer
(@numloxx) reported
Not getting any new jobs via my contractor company.. so thanks for helping me miss any new contacts due to @iiNet email being down.
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Amanda Ralph
(@ralphytown) reported
If @iiNet service is going to fail every time the temperature rises above 42 degrees then looks like it is time to find a new provider #iinet
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JR-Smith
(@JR_Smtith) reported
@iiNet what do you mean by some?? your service is down for now 29 hours. that's not good enough. you guys are on vacation enjoy your days on the beach. Rubbish Service time to move on.
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CTID
(@CTID03339217) reported
@iiNet what’s happening in WA I have three emails on the one account one works the other doesn’t am missing some important emails webmail not working what is happening
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Paul Cunningham
(@pandacoz) reported
@MikeCarlton01 @iiNet Mike, I too am an iinet customer, but use Mailbox, iCloud, ProtonMail for most of my email. I hope you don't have all your eggs in the iinet basket.
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Kobe
(@8Kobe24Jordan23) reported
@iiNet @DewsMonique Nah this is just a ********* answer. What happened to you guys? Soon to be ex-customer here. Clowns.
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AGuyinDCity|എഗൈഇൻദിസിറ്റി
(@aguyindcity) reported
@iiNet Could you kindly advise if this has now resulted in Internet Service disruptions as well? I'm presently experiencing internet service disruption in post code 6152.
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What'sdaMata
(@Irish_Griz) reported
@iiNet hey, we're aware that you're aware of the outage affecting emails and have your engineers working on it..are you aware of any time frame to have your services back up and running? #tio #turnitoffandbackon
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