iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 6 |
| Perth, WA | 5 |
| Adelaide, SA | 2 |
| Brisbane, QLD | 2 |
| Geelong, VIC | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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christine ellison
(@mrspinchbeck) reported
from
Twin Waters, State of Queensland
@iiNet I live in Rosemount where there was an unexpected power outage this morning. My modem refuses to reconfigure. Is there an outage here
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Blocka
(@makross1) reported
@iiNet no internet for 2 days in Perth wtf is going on
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Danielle
(@22DanielleM) reported
@iiNet Hey. I’ve just checked on your website and it says there’s a widespread issue
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christine ellison
(@mrspinchbeck) reported
from
Twin Waters, State of Queensland
@iiNet It seems to be an NBN outage, confirmed by local computer co. It might take a while.
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Barry Howell
(@HowellBarry) reported
@iiNet That's the problem, I spoke to an operator yesterday and they are unable to tell me when it will be picked up or why after 11 days my order is still not even dispatched.
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Pyrex Flask
(@pyrexflask) reported
from
Melbourne, State of Victoria
@iiNet is there a 5g NBN outage in 3182?
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rory
(@villanellesboat) reported
@iiNet Terrible
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Danielle
(@22DanielleM) reported
@iiNet hi team, can you tell me if there’s an issue in Collie WA 6225 please?
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Jo
(@Makucha) reported
JEEEZUS @Iinet can’t you keep a mail server up and running for longer than 24hrs?? Someone needs to take the reins on this shitshow. Also? I want a refund for this month’s hosting service.
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Helio Rocha
(@hel10z) reported
@iiNet it's been over a 10 days and no one has helped us! We will be moving our services away from you as the support is terrible!
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Nat 😷
(@NatMcNazz) reported
Yaaay! So glad you made me upgrade my router, @iinet so that I could continue to experience your inaccessible service now with an even shinier router!
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Ryzh 🇦🇺
(@3MetreFlattys) reported
@iiNet @IntoTheWok I'm also getting the same issue. Found out that using a VPN called exitlag sort of fixed the problem, it lowered my ping to 30-50 but realised soon after that the main problem was because i was being put into singapore server games. iinets routing on mw2 is skipping sydney for me
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199_996
(@199_996) reported
@iiNet Extremely disappointed! The hosted email service has been down for more than a week, and no one answered the support line. Terrible technique, terrible customer service, should change the name to ‘iiTerrible’!
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Del
(@b16deloz) reported
@iiNet on hold for 25 minutes so far customer service is on point as always
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Possum 'Cave Proll' Trump - Armchair Expert
(@possumbrisbane) reported
Dear ******* @iinet. You evil psychopathic creeps. You and your stupid backward attitudes and lack of trust and systems are causing me to be bullied continually by a ******* psychopath. Dear @Optus @telstra and all other phone companies. None of you ******* cause me any trouble
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