iiNet

iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 9
Sydney, NSW 8
Melbourne, VIC 7
Adelaide, SA 5
Brisbane, QLD 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • olihughes24 oli (@olihughes24) reported

    @iiNet @Scottles28 Down in 3122

  • Christine_Bobo4 Sharni Gilenko (@Christine_Bobo4) reported

    @iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.

  • LlordLloyd Peter Lloyd (@LlordLloyd) reported

    Dear @iiNet I know the focus group said that nice, honest-looking Irish fellow in your ads gave them confidence but that was before Allan Joyce took a big dump on that whole 'honest Irishman' schtick. I'm happy with my iinet mobile service, though.

  • k2deepa deepa wijendra (@k2deepa) reported

    @iiNet down in 3977.? No internet

  • LlordLloyd Peter Lloyd (@LlordLloyd) reported

    I don't do much consumer advice here, but anyone using @iiNet or @WestnetAU (same company) for mobile service, don't bother. I'm still not connected three weeks after requesting a SIM card. Help line is no help. Promises broken. Indifferent. Wasted no time in taking my money.

  • faithsonshyne FaithSonshyne (@faithsonshyne) reported

    @iiNet just wondering if there is an outage in the 2093 area. We have had bad weather.

  • CharlizeTheroff Charlize Theroff (@CharlizeTheroff) reported

    @iiNet im not coping at all with swapping my internet box, could someone perhaps come out and help me?

  • futuramapacker jack pendleton (@futuramapacker) reported

    @iiNet You gonna fix this outage or at least update your website so people stop turning their routers off and on again?

  • Christine_Bobo4 Sharni Gilenko (@Christine_Bobo4) reported

    @iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.

  • Jesswaa1 Jess (@Jesswaa1) reported

    @iiNet heya we are out of wifi adsl 2 any help?

  • HerbalGill Gill Stannard (@HerbalGill) reported

    Here we go again.@iiNet @NBN_Australia down again in 2050. 3rd major outage since last Wed. Any idea when service will return? #WFH

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    Anyone have any experience of the Vodafone network? I'm looking at a SIM only plan from @iiNet.

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    @muchmoreamusing @iiNet Mm, I remember that too from my last stint with them. But I live the inner west life these days (read: Sydney transport is so bad I almost never leave my bubble)...

  • GongGasGirl Tanya Selak (@GongGasGirl) reported

    @LoveNotGreed @engagedpractx @iiNet I changed from Telstra at the beginning of the pandemic. I had a very expensive plan, and the service was hopeless. I’ve got so much data now.

  • muchmoreamusing Much / Michael (@muchmoreamusing) reported

    @engagedpractx @iiNet Onto from like 12 years ago and the service was atrocious outside of inner city

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