iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 16 |
| Adelaide, SA | 11 |
| Sydney, NSW | 9 |
| Perth, WA | 7 |
| Brisbane, QLD | 5 |
| Geelong, VIC | 3 |
| Canberra, ACT | 3 |
| Darwin, NT | 1 |
| Nowra, NSW | 1 |
| Albury, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet 4 days now @iiNet of no emails nor updates I need your help I can't keep going like this HELP
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No-micron
(@estjune83) reported
@jrgibson1 @iiNet I switched to TPG when they bought out iiNet. Why stay with the sub brand when you can go with the owner? Never had an issue. Aussie BB seems to be good if going independent is important to you
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jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you lot also ignored my DM a few days ago as well. Great service, well not really. If you can't solve your problems just own it rather than hiding.
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David Di Salvio
(@toolshed888) reported
@iiNet good morning. It’s been 3 days and still no emails ? Please Help Customer Number #221094961
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David King
(@ideaarchitects) reported
@iiNet outage in Vaucluse since 12.30 today. Few mins only since noon.
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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Phil
(@officialphilk) reported
@ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.
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Simon
(@Jovianshadow) reported
@iiNet is there a fix timeframe for the outage in 2619?
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Fal
(@Falgun_86) reported
@iiNet is getting worst day by day... had been with them for 10 years buy quite degraded in last year or so.... NBN is down since 2 days and everytime when I call, wait time is greater than an hour.. no call back available as well and call get dropped in less than a minute
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MisMee #FullyVaxxed
(@mismee) reported
@iiNet had emails for a little while today ... but guess what?? It's down again!! No notifications from you, just chance that I happened to check. No notices on FB or Twitter. Really poor service. The outage I understand, no news I can't.
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you ignored my DM a few days ago as well. Great service, not really. If you can't solve your problems just own it.
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Greg Long
(@GregLongData) reported
Well, if it was me, I'd use this @TPG_Telecom @iiNet outage as a 'back door reform' - a cost-saving opportunity to expunge all the old ozemail/iinet customers and consolidate to TPG - but that's just me.
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TheNailChronicle
(@NailChronicle) reported
@Paney89 @iiNet Im getting the same issue when calling
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Kath
(@Kathblue) reported
@jtcompsolutions @iiNet No. I saw someone else here having the same issue. Parts of WA have no power and I believe this is what is affecting iiNet as they are based in WA.
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