iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 9 |
| Perth, WA | 9 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 5 |
| Adelaide, SA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Korbin Jennings
(@xXKorbinXx) reported
@iiNet is there an outage on mobile service? No service all day
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SunshineSean.
(@Rockbluewater) reported
@DocB__ @iiNet iinet has terrible reviews.
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Rob Lawson
(@rlawson1968) reported
Hi @iiNet our internet is down in Ivanhoe, Melbourne, is this an area wide issue related to storms yesterday?
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@iiNet Hi there. It turns out the issue is with the NBN and we'll be without internet for a few weeks. Am I to pay for internet while I can't access it and is there any protocols for paying for my mobile data in the meantime? I realise it isn't your fault.
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Paul Blamire
(@LabworksVapes) reported
@DocB__ @iiNet I used to have an account with them - absolute joke is all I can say, terrible service / overcharging / wrong billing
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Alisha/Warrior 🏴☠️
(@Alisha_ash) reported
@iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬
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Jarrod
(@me_Jarrdo) reported
@iiNet Internet fully out in wesburn Noone else i know is having this problem! It’s been going off for hours every day and now its been off since 4pm yesterday! Please help!
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Melissa Loew 🏴
(@fransi1803) reported
@DocB__ @iiNet Try Telstra. I've always been a customer and they were very good with my NBN connection
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dazzle8
(@dazzlemate) reported
@DocB__ @iiNet Elsewhere. It’s a customer’s market out there…
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BlackEyed_Potato
(@XXBaked_Potato) reported
@iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?
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JonnyL
(@Jon_Laidler) reported
Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?
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coinFREAK
(@COINSinHAND) reported
@iiNet tried resetting my toolbox password 6 times. Why is the link not working over and over again.
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@iiNet Thanks, it listed now. Do I not need NBN appointment now if this is the likely cause of issue?
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suzanne hudgell
(@HudgellSuzanne) reported
@DocB__ @iiNet I get it ! I have had good customer service from them though
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Madmanacrossthewater
(@Madmanacrossth1) reported
@PrinPeta @DocB__ @iiNet I'm still with Internode after 12 years. Fantastic service....but there will come a day when it turns to crud now they are owned by TPG (2020).
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