iiNet Outage Map

• Matt Parker (@matt_j_parker) reported an hour ago from Melbourne, State of Victoria

  @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

• Da Costa (@Beastiano) reported 6 hours ago

  @Crashmount_ @iiNet Wow 123.5 down / 41.9 up on same network

• Gareth Williams (@G_bus23) reported 19 hours ago from Sydney, State of New South Wales

  @iiNet NBN not working in petersham?? internet speed is ZERO MB....

• Duncan MacFarlane (@darth3pio) reported yesterday

  @iiNet Hey guys, our @NBN_Australia connection as been up and down like yoyo all day, the Arris modem has been dropping it like it's hot. Not a few seconds after restoring a connection it'll be back to blinking it's way through a reconnection, enough time to load one page.

• Hugo (@hugobrown) reported yesterday

  @iiNet why am I getting calls for NBN when I have spoken to 3 ppl and even emailed Tal in Customer Service the other day. I understand you are trying to cross sell but its ******* annoying your team aint check notes before even calling

• Nick S (@SaltyBrushtail) reported yesterday

  @iiNet I don't have access to either, sorry, I'm not the account holder in this house. There's been regular slowdowns around lunchtime here for weeks, but it's intolerable today. And yes, it's a general internet issue, not limited to any specific site, device, or service.

• Wild West (@wildest222) reported 2 days ago

  @iiNet I don't have issues with the standard connection timeframe, I have an issue with your billing system needing a prepayment for the application to proceed adding up to 5 days delay. Once again, why is this required for existing customers and why can't this be a seperate payment???

• Dr Victoria Buntine (@DocVictoria) reported 2 days ago

  @iiNet Thanks. I am just waiting for my user name to be updated after it was taken down in error.

• Lord Tony, part of the landed gentry (@AnarchistDicky) reported 2 days ago

  @iiNet go away - just put an email contact on your web page - pretty sure you used to have one - been with you donkeys years. if the phone is down how do you expect people to contact you?

• Lord Tony, part of the landed gentry (@AnarchistDicky) reported 2 days ago

  @iiNet your phone mobile system is down on the sunshine coast -cant make or receive calls. cant contact you because you have no email contact, my email doesn't use you or NBN. All you have is a phone contact.

• Lloyd Stagg (@StaggLG) reported 2 days ago

  @iiNet for about one week now my nbn streaming has been pixilating on all devices. In frustration I just measured my upload speed as 12.6 Mbps, which is rated as poor. Why is this happening so often?

• Steve Maher (@stevemaher24) reported 3 days ago

  @iiNet home internet has constantly been dropping out for a few weeks now. Have tried calling support and have received no assistance or explanation. Ref# 1184521159

• Farreg (@Farreg) reported 4 days ago

  @iiNet made it easy to switch providers. Basically they told me to switch providers instead of fixing my connection issues. This was after 15 years as a client. You will be just a number if you switch to them.

• Donald_Cam (@donald_cam) reported 5 days ago

  Since getting @NBN_Australia FTTN via @Telstra I’ve had no end of problems, drop outs mostly. BUT, last week I switched to a smaller ISP... and guess what? NO DROPOUTS! My advise was too little bandwidth for the demand On Telstra. Great...! Thankyou @iiNet for solving my problem.

• Jacob (@BlondedJacob) reported 5 days ago

  @tayk4te @iinet help please why isn’t it loading??

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