iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
Check Current Status
E-mail
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 6 |
| Adelaide, SA | 5 |
| Perth, WA | 4 |
| Brisbane, QLD | 2 |
| Hobart, TAS | 1 |
| Santa Barbara, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Petra Campbell
(@PetraAu) reported
Wow. Been with @iiNet 20 years. Now cant receive outlook emails cos exceeded 1 mb limit I’d never heard of. But can’t get on webmail to delete emails cos exceeded mb limit & emails not loading. Whats iiNets solution? Purge my entire inbox of everything. Or forward to gmail.🤬🤬🤬
-
Paul Sutton
(@Paul_sutton71) reported
@NBN_Australia @iiNet had your service installed this week. Trying to work tonight and service keeps dropping out around every 15 minutes. Customer services tells me no issues, reality rubbish service. Please sort out and upgrade my cabling.
-
💧Maria Sofi
(@mariasofi) reported
@PetraAu @iiNet Am an iiNet customer from before it became iiNet (aka Ozemail). My official email address is @ozemail etc. Your post worries me... I dont want to be forced to change my official email address!
-
Petra Campbell
(@PetraAu) reported
@mariasofi @iiNet @ozemail Just recently spent a few days unsubscribing to emails never subscribed to find several with no unsubscribe button.
-
Brett Martin
(@Blaydenn67) reported
@PetraAu @iiNet iiNet went to **** when they were bought out by TPG (everyone with a brain knew it would happen). I'd been with them since Mick Malone started it in the family garage. Had family & friends work for them. Finally gave them away & went to Telstra about 18 months ago.
-
Petra Campbell
(@PetraAu) reported
@colugal @iiNet web based email is so 80’s 😒. Its too slow. Dreadful presentation, long to categorise and especially to search
-
PeteZ
(@pzeegers) reported
@iiNet Is there an outage in my area? 45 Mortimer St Bentleigh 3204? I'm on nbn hfc. I've tried resetting all the network boxes.
-
John Drake
(@TheRealNumber6) reported
@PetraAu @iiNet You've hit a limit with them and their response is to lock you out so you can't do anything about it --a lockout that won't even let you pull down what's there? Insane.
-
🎶 Allison O'Donoghue 🎵
(@allisonBeDemure) reported
@PetraAu @iiNet iiNet are a shocking company. Suggest you go elsewhere. They only help when you threatened to take them to the ombudsmen, then they snap out of their collective coma.
-
Talking Beard
(@StrayBeard) reported
Hey @iiNet is your system struggling lately. Seems the last week your peak time speeds are struggling. Streaming quality right down.
-
Kristy Himbrechts
(@mooshka79) reported
@iiNet and now tell me someone will contact me in 1-2 working days. Biggest joke of a customer relations department
-
acce
(@xXACCEXx) reported
@iiNet Loving the support. The 2 tickets that were created were both closed and no one told me. Are all your solutions solved this way? How far off the ground is the rug you sweep **** under?
-
The Drop Bear 🦇
(@dropbear2_0) reported
from
Sydney, State of New South Wales
@iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?
-
Mike Amor
(@mikeamor7) reported
My frustration with Australian internet companies 2.0. So joined IInet. Didn’t think it possible to have worse customer service. But yes it is. Having lived in the U.S. the difference is stark. Promise of calls back not followed through. Terrible. @iiNet
-
Kristy Himbrechts
(@mooshka79) reported
@iiNet doesn’t care about the customer or rectifying their errors all they do is keep charging you for their errors and don’t refund!!
Check Current Status