iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 9 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 7 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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AngB
(@hanoimasy) reported
@iiNet Hey guys. Is there any internet issue near post 5085? FTTB is not working after storm. #services #ISP #internet
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Kate Trusler
(@katling73) reported
@iiNet I’m getting an Error 503 - Service Unavailable when trying to get to your home page. Occurs in any browser I try.
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David T
(@david84tran) reported
@iiNet Appears that everything was not fine. I received an SMS that there was an outage. I have been without internet for 3 days and had to tether internet using my mobile hotspot.
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💧Maria Sofi
(@mariasofi) reported
@iiNet What's happening with the issues for new customers with 5G wifi authentication/activation problems? Have issues resolved?
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Scott Taylor
(@BennSocialist) reported
@Telstra I have moved from Western Australia to the ACT. @telstra advised that you cannot provide an internet service to my building. So I went with @iiNet. But you guys just sent me a bill for an internet service I have not been getting and (according to you) cannot get.
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~Mullins~💙🧡🦴🎄
(@mullinsiscute) reported
gonna have to call off the stream because network issues **** you @NBN_Australia , @NETGEAR and @iiNet
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before2930214322
(@before293021431) reported
Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.
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Virgil
(@n3w4v3) reported
@iiNet Wow. Twitter support faster than phone support.
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💉💉💉💉😷 🐀 #VoteYES
(@col_howell) reported
@splucy @iiNet If the service is provided by NBN then you get the same service regardless of the ISP.
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before2930214322
(@before293021431) reported
@iinet I would like an explanation as to why your staff are refusing to fix the outage on our business line call diversion.
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Peter Vamplew
(@amp1874) reported
15 days, 10 phone conversations with @iiNet, 1 cancelled NBN appointment, several texts and phone calls with the NBN installer, multiple emails to my builder, 2 calls to the NBN, and an online chat to @NBN_Australia. Still no closer to a resolution. :-(
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Lyam
(@lombombadill) reported
@iiNet now day 5, service still not fully operational. No outages on site, Level 2 escalation priority ticket, no reply. Could have switched providers 10x over by now Have someone contact me asap
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David T
(@david84tran) reported
@iiNet REF: 376957354, after waiting on the line for 42: minutes i was told that this ticket is closed due to an internal fault. I am with poor internet service, and unable to work from home. I had to use my own 4G which is faster than iinet's 5Gs speeds. It has been 3 days now an upd.
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before2930214322
(@before293021431) reported
@iiNet I would like an explanation as to why your staff are refusing to fix the outage on our business line call diversion.
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Benny Mitchell
(@Benny_Mitch) reported
@iiNet @NBN_Australia FTTP upgrades have been available for over a year, I’ve been eligible for 8+ months and my FTTN is so degraded I don’t even know what im paying for! You have offically lost a 15+ year customer today! Thanks for leaving your existing customers with crap!
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