iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| Melbourne, VIC | 91 |
| Sydney, NSW | 52 |
| Perth, WA | 49 |
| Brisbane, QLD | 12 |
| Adelaide, SA | 11 |
| Canberra, ACT | 5 |
| Hobart, TAS | 4 |
| Geelong, VIC | 3 |
| Launceston, TAS | 2 |
| Newcastle, NSW | 1 |
| Junee, NSW | 1 |
| Pakenham East, VIC | 1 |
| Long Forest, VIC | 1 |
| Raymond Terrace, NSW | 1 |
| Bunbury, WA | 1 |
| Warragul, VIC | 1 |
| Ballarat, VIC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
Ria H (Feed Zone Specialist)
(@RiaHopkins13) reported
@spicynoise You’re telling me they haven’t sent the giant @iiNet robot out to help?
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Mary O'Brien
(@marywaratah) reported
@iiNet poor nbn internet in 2045. Any clues?
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Sean Green@seangreen
(@f6524012cb3248d) reported
@iiNet We live in Coogee, NSW and our internet is down - are you aware of any outages in the area?
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sounds delicious
(@spicynoise) reported
Ok can anyone recommend other ISPs cos @iiNet are giving me the run around. Apparently calling to say you’re moving and need your NBN moved means you want wireless internet, then you call to get that fixed and told to give it a chance (it’s terrible), then you call again…
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NIRANJAN SOMASHEKAR
(@niranjan007) reported
@iiNet is there any outage in Kallangur? Thanks
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet What a complete BS system this is abd if you have issues on Australia’s Eastciast and call them at 7.00 AEST their answer is “sorry we do not have anyone to answer your call, please call back during normal office hours’. What a complete BS organisation I am now stuck with.
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SJXSJX
(@SJXSJC) reported
@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
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Jay
(@jaydisc) reported
@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Phullee
(@Phullee) reported
Hey @iinet would be good if you could update your outages on your network status webpage…or are you having network issues too
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Furrybananas -The Pretty Great Pastafarian Prophet
(@furrybananas) reported
@iiNet I wish all the months were half price, the @VodafoneAU coverage is awful, @Optus was only slightly better
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet The riddle of iiNet - be a loyal pay on time customer for 10 years, somehow the data bill (not phone calls) go through the roof and we disconnect your phone. How do you now call iiNet to resolve issue? Any solutions please forward to brains @ iiNet! #iinet #giveusideas
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Wishing I was pedaling
(@DavidRafferton) reported
@spicynoise @iiNet Wow! Hey @iinet how about you just get your staff to give a 💩 to their customers call/concerns. Perhaps remind them the the person on the other end of the call keeps them in a job? You used to be great when support was in Australia… 🤔
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