iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 19 |
| Perth, WA | 8 |
| Brisbane, QLD | 2 |
| Melbourne, VIC | 7 |
| Canberra, ACT | 2 |
| Adelaide, SA | 5 |
| Arumpo, NSW | 1 |
| Wollongong, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Bunk (@RoryBunk) reported@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues
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Paul Duthie (@pduthie_au) reported@iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart
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Nat Sariman (@NatSariman) reported@iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems
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Anthony | mostdope.eth (@0xMostdope) reported@iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.
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Aaron Nautilus (@TheLlamaKingg) reported3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet
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AEB (@AEBayley) reportedBloody hell @iiNet still down...48hrs and counting 🤬
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works
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johnjet1 (@johnjet0) reported@iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.
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Viscount TJ (@spanner77) reported@iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed
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Birds Aren't Real (@LisaGlass200) reported@iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling
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Frank Torre (@franklycott) reported@iiNet our internet down for 2 days. Ring support. Business centre is closed (closed at 5.30pm on Sunday). But I called at 4.50!! What rubbish service is this!!??
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iiNet (@iiNet) reported@WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.
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Ty Ty (@TYTY777729) reported@pduthie_au @iiNet It’s been pre bad ay
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Robin (@Robin34757475) reported@iiNet @BruinHutchings Was just about to say, I’m having the same problem.
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Deb Monotti (@dmann_deb) reported@iiNet when will the outage in Geelong be fixed? Need to work tonight and no wifi?
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