iiNet Outage Map
The map below depicts the most recent cities worldwide where iiNet users have reported problems and outages. If you are having an issue with iiNet, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Brisbane, QLD | 4 |
| Canberra, ACT | 1 |
| Adelaide, SA | 4 |
| Perth, WA | 8 |
| Sydney, NSW | 7 |
| Geelong, VIC | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst
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David T (@david84tran) reported@iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem
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kalowi (@DrStuartHawkins) reported@iiNet You guys are the worst! Stealing money and time!
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Books (@Books4566) reportedAs usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.
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Frank Torre (@franklycott) reported@iiNet our internet down for 2 days. Ring support. Business centre is closed (closed at 5.30pm on Sunday). But I called at 4.50!! What rubbish service is this!!??
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Julia Lawrinson (@julialawrinson) reported@iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.
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Late Stage Capitalism Queen 👑 (@NatMcNazz) reported@iiNet My internet’s down, please help. 🙏
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worm (@breadsommelier) reported@iiNet whys my thang so slow cuh cmon $100 a month for this 😭
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GillianA 🌺 (@_IndianPacific) reported@iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you
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A Bloody Nice Chap (@Abloodynicechap) reported@Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.
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Gary Bathgate (@BathgateGa3335) reportedRipped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.
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John Morgan (@Johnymorgz) reported@iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website
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Jeff Healy (@monkeylogicwa) reportedReally @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...
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matt patterson (@mttptt22) reported@iiNet could you please advise if the internet is down again in Geelong, 3216?
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