iiNet Outage Map

The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.

iiNet users affected:

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• vicinperth (@vicinperth) reported 47 seconds ago

  @iiNet You need to update the status of your repair effort. It's coming up to 2 days and still not fixed. Your customer service rating is plummeting

• Denis Charron (@dccharron) reported a minute ago

  The @iiNet website is UP but mail server is still DOWN.

• CTID (@CTID03339217) reported 4 minutes ago

  @iiNet what’s happening in WA I have three emails on the one account one works the other doesn’t am missing some important emails webmail not working what is happening

• The Almighty FrydenTurd (@Lieberal_Aus) reported 4 minutes ago

  @MikeCarlton01 @iiNet This thread should be brought to you by the letters T, I and O...I've gone from zero communication to 2 months' free service via complaints about TPG, IINet, Telstra and Optus over the past decade, and all responded to the complaint directly to me in 24 hours

• Dave (@davidbosman4) reported 4 minutes ago

  @Devar @MikeCarlton01 @iiNet Lol ABB sucks even harder than iiNet

• Nathan ***** 💉💉 (@ElPrezAU) reported 4 minutes ago

  @iiNet Is this the reason for the "Login failed - Username or password is incorrect" error message on webmail?

• Patrick Gan (@PatG026) reported 5 minutes ago

  @iiNet Any idea when email service will returned? Are you able to advise what the problem is and are you activating your DR plans??

• Amanda Ralph (@ralphytown) reported 5 minutes ago

  @iiNet Please explain why you are reliant on a single geographic location with seemingly no BCP or other back up? 3 days now. No ETA on service restoration and no communication #iinet #iinetisdown

• Amanda Ralph (@ralphytown) reported 13 minutes ago

  While the @iiNet website appears to be back, webmail and email STILL not working and yet not a sinlge mention on the #iinet homepage. Just dismal #iinetisdown #iinetfail

• Costley ⚽️❣️MUFC (@_Costley) reported 13 minutes ago

  @iiNet Good to see the service is back @iiNet

• What'sdaMata (@Irish_Griz) reported 14 minutes ago

  @iiNet hey, we're aware that you're aware of the outage affecting emails and have your engineers working on it..are you aware of any time frame to have your services back up and running? #tio #turnitoffandbackon

• Paul Cunningham (@pandacoz) reported 16 minutes ago

  @MikeCarlton01 @iiNet Mike, I too am an iinet customer, but use Mailbox, iCloud, ProtonMail for most of my email. I hope you don't have all your eggs in the iinet basket.

• CrazyMan (@CrazyMa90086498) reported 23 minutes ago

  @iiNet When is the service going to be up? What are you doing to fix it?

• Amanda Ralph (@ralphytown) reported 23 minutes ago

  @Paulbruning66 @GemmaTognini Still down. Has been more than 48 hours. Apparently caused by the hot weather which suggests no BCP or backup. Abysmal #iinet @iiNet

• AGuyinDCity|എഗൈഇൻദിസിറ്റി (@aguyindcity) reported 24 minutes ago

  @iiNet Could you kindly advise if this has now resulted in Internet Service disruptions as well? I'm presently experiencing internet service disruption in post code 6152.

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