iiNet Outage Map
The map below depicts the most recent cities in Australia where iiNet users have reported problems and outages. If you are experiencing problems with iiNet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iiNet users affected:
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 12 |
| Sydney, NSW | 8 |
| Melbourne, VIC | 8 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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saltymolty
(@saltymolty) reported
Fix your **** @iiNet
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RetroMonkey
(@Retromonkey8) reported
3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.
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Pamela Roberts
(@roberts_pam) reported
I have been trying to watch program this afternoon and can barely stream for 2 mins at a time. Your website says no problems with service so what is going wrong? @iiNet
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RetroMonkey
(@Retromonkey8) reported
Net is back again.... wonder how long till the next drop.... @iiNet this game sucks no wonder you don't have any friends.
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RetroMonkey
(@Retromonkey8) reported
@Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.
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saltymolty
(@saltymolty) reported
@iiNet @Retromonkey8 Help that bloke out. If you have job that resolves around the internet and working online it could mean having food or not. Fix it, help him.
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Nat Quirk
(@natalie_quirk) reported
@iiNet what’s going on with @NBN_Australia internet?? I’ve called four times today. Left details. Waited for call backs. Each time I’ve been hung up on BEFORE I get to speak to your customer service people. Maybe it’s time to change my internet provider as well???
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Allan Randall 알란 란달
(@ZeroArmour) reported
@iiNet Internet is down in Kwinana area, 6167. Any idea what the problem is?
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RetroMonkey
(@Retromonkey8) reported
@natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.
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geoff h
(@ghoula) reported
@iiNet hi, internet down 3844. Any known issues?
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Jon Wannberg
(@wannberg66) reported
@iiNet Any known issues for Success in Wa 6164??
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RetroMonkey
(@Retromonkey8) reported
@iiNet when you think you did something but in fact you did nothing.... "better retweet even though his comment says it went down less than 10 mins after coming back... earned my keep for the day" - waheeb.
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John S
(@JohnAquilan) reported
@iiNet are there issues with the vdsl2 in Canberra? Dropping in and out all night?
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RetroMonkey
(@Retromonkey8) reported
Wow.... it dropped already.... *******... @iiNet what ******** gives?
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Once A Nerd
(@OnceANerd) reported
@iinet @NBNCo since the outage on the weekend in Conder/lanyon (postcode 2906), the internet has been very flakey.
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