iiNet Outage Report in Newcastle, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Joey B
(@JoeyB_13) reported
from
Newcastle, State of New South Wales
@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@mahootna2 @NBN_Australia @iiNet The only reason. Apparently customer service is almost zero
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Real (Not a bot) Robin :)
(@mahootna2) reported
@redruby17 @NBN_Australia @iiNet Telstra. iiNet, Aussie Broadband and Telstra are pretty much the first choices. The real issue here is crappy copper. Had some replaced but the whole lot is ancient. Ended up contacting our local MP. 4 months later had some new copper. I feel your pain. :(
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@spud01au @NBN_Australia @iiNet It’s NBN- I usually notice the internet has died. I monitor the lights to see if it’s a firmware or similar update. Then I ping iiNet on here. Then we go through the dance of checks and resets. Then I’m told it’s a widespread issue. Then I get a text from nbn- major outage
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Heidi
(@botonaine1977) reported
Hey @iinet - would you say 5.34 Mbps down is good enough for an NBN 100 plan?
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Oliver Berkowitz
(@OliverBerkowitz) reported
@iiNet The keyword is "should". I guess it is just a hot day and everyone is hunkering down at home and streaming. Luckily, something we won't do in the future.
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The AC Milan-Godfather
(@ACMilanSydney) reported
Guys, my internet is back in service again. Thanks to the team at @iiNet who got in touch with me by phone to resolve the issue. Great service provider...👍 I will be back with @acmilan updates later, need to catch up with few things first.
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Derrick
(@TrippeeTaakah) reported
@iinet Again you have sent me an SMS to tell me you’ve sent me an EMAIL for an AutoDebit invoice. What is wrong with @iinet customer service ethic ? Why do you #fail to provide an #optout ? on this patronising/controlling/redundant noise to my phone!!?
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Ravi
(@Ravi93416423) reported
@iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this
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paulyparrot
(@PaulyCoyne) reported
@iiNet @SixersBBL yeah but its not on free to air tv witch sucks
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The AC Milan-Godfather
(@ACMilanSydney) reported
I was going to give you updates during the game, but my #NBN internet is down. Maintenance work must be on? @iiNet as it stopped working at 7.00am. Watched the game on my phone so couldn’t give updates, laptop and iPad out of actions. @Optus also doing local antennas upgrade. 😞