iiNet Outage

Is iiNet having an outage right now?

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

 No problems detected at iiNet

iiNet problems in the last 24 hours

iiNet Outage Chart 04/18/2021 17:30

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 83.33% Internet
  • E-mail 4.17% E-mail
  • Total Blackout 4.17% Total Blackout
  • Wi-fi 4.17% Wi-fi
  • Phone 4.17% Phone

iiNet Outage Map

The most recent outage reports and issues originated from Sydney, Melbourne, Perth, Geelong, Brisbane, Adelaide, Gold Coast, Westfield, Canberra, Port Macquarie, Mandurah, Maclean and Mango Hill.

AustraliaSydney Internet
AustraliaMelbourne Internet
AustraliaPerth Wi-fi
AustraliaPerth Internet
AustraliaGeelong Internet
AustraliaSydney Internet

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • beans1990 baked beans (@beans1990) reported

    @orlyjamie @iiNet @NBN_Australia It went like this: TPG buys iinet > "We wont change our service" > iinet service immediately goes to poo. NBN has always been munted.

  • Kazzzamatazzz Karen Mae Castle (@Kazzzamatazzz) reported

    Bit over the bad service @iinet 🙄 Long term customer thinking of changing.

  • PossumsAreJerks Beninjam (@PossumsAreJerks) reported

    @NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.

  • mickjwilson Michael Wilson (@mickjwilson) reported

    @iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...

  • OzSportsGuy Sammy (@OzSportsGuy) reported

    @iiNet internet keeps dropping out every 5-10 mins in New Farm. Any chances of sorting your **** out?

  • mickjwilson Michael Wilson (@mickjwilson) reported

    How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet

  • PossumsAreJerks Beninjam (@PossumsAreJerks) reported

    @NBN_Australia You’re joking, right? It is @NBN_Australia who are causing the connection issues - not our home infrastructure or @iiNet. You need to not schedule works during normal work hours.

  • jdriscoll80 Joel Driscoll (@jdriscoll80) reported

    @iiNet service continually dropping out several times a day. Happened 3 times already today in Thornbury 3071.

  • PossumsAreJerks Beninjam (@PossumsAreJerks) reported

    @oldgreynurse @iiNet I don’t blame iiNet - this issue is with @NBN_Australia scheduling their ‘upgrades’ during the working day. We have a HFC connection that dies every time it rains, and now they cut us off when we need it for more than just Netflix.

  • EmpressJX Dr. Simon Antony Roberts (@EmpressJX) reported

    last time this is a smuggling contraband and fixing it up and dusting it down correctly with all T crossed and i dotted @iiNet

  • GachaRonnie Ronnie Gacha (@GachaRonnie) reported

    @iiNet why is my internet down?

  • AJloveslife2 AJloveslife (@AJloveslife2) reported

    @iiNet literal decades with this provider and I’ve finally had enough. Offshore terrible support where you used to get technical local support. Websites down for days with no help. Shows what happens when a good business model sells out. #worstsupportever

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    So glad i chose @Optus i'm glad to have them! Found @iiNet a bit too slow and their choice of modem to be worse.

  • EmilTorroba Emil Martin Torroba (@EmilTorroba) reported

    @iiNet service out again what kind of service are you providing

  • stix088 Stix 🇦🇺 (@stix088) reported

    To @iiNet your internet service is crap, we have unlimited data at home but a lot of the time **** don't load, iv always got to change to my own mobile data. Now tell me, why are we paying a monthly fee for somthing that only works half the time?

  • MarchBali Alison Marchbank (@MarchBali) reported

    @iiNet service out 3222

  • MarchBali Alison Marchbank (@MarchBali) reported

    @iiNet no iiNet service in Clifton Springs 3222. For 30 minutes. Disconnected 6X since 13.00. What’s happening?

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet Day 16 of no internet service. Since I can’t watch movies thought I’d start a daily diary on your Twitter feed.

  • written_poorly Poorly Written (@written_poorly) reported

    @iiNet In horrid resolution because you idiotic **** heads cant seem to manage to process anything close to consistent speeds.

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet I wouldn’t say elected, I would say forced to, based on your company customer service model that does not act on urgent issues and does not provide onshore service unless it is costly not to.

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet Hi Chris, thank you for referring us back to the customer service team who we are unsatisfied with due to poor level of customer service, we are underwhelmed and disappointed that you can’t provide your no.1 service standards once again

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet wish I could get the no. 1 customer service you pride yourself on. I haven’t had the internet service for two weeks and your customer relations team made it clear they don’t care, even though there are vulnerable people who need it.

  • MissDissentEats Jackie McMillan (@MissDissentEats) reported

    @iiNet We got a call back this morning and it’s back up. The @NBN_Australia was at fault, outages in our area all week. Thanks also to @TurnbullMalcolm for his crap NBN legacy.

  • Hopfot The Hopfot (@Hopfot) reported

    @iiNet @lockskat 3G would be fine.... if it was working. Redbank Plains and Springfield Central in Queensland is getting ZERO internet service. No 4G, no 3G, not even a mildly amusing H+ on my screen. Zero Data. Honestly, this is what you get for sourcing us through the dumbest provider, vodafone

  • maystation4 Steve (@maystation4) reported

    @iiNet I’ve been through this over and over. You know who I am. You have my case file. I’ve informed you over and over that changing weather is also a factor but it’s never taken seriously.

  • Frenchyamato Frenchy (@Frenchyamato) reported

    @iiNet obviously, 2 weeks notice wasn't enough for the relocation order/request. Also, how come you never call back even when you said you'd call back 5 days ago? Almost 1 week in the new apt and still no Internet, which I'm of course paying for...

  • M0REXG0LD3N katie (@M0REXG0LD3N) reported

    . @iiNet my internet has gone down 63 times today why is that

  • jennynorton Jen Norton (@jennynorton) reported

    @iiNet If this issue isn’t resolved by Thursday I have no option other than going to the TIO.

  • jennynorton Jen Norton (@jennynorton) reported

    @iiNet I have been dealing with one of your o/s call centres for two weeks, this is why I asked if there was an escalation team in Australia. I have no issue with dealing with offshore teams but when there is an issue that isn’t getting solved I would like this escalated to a team here.

  • jennynorton Jen Norton (@jennynorton) reported

    @iiNet Liz, sorry but I have dealt with numerous different staff over the past 2 weeks with an unacceptable level of service. It’s such a shame you’ve moved escalations offshore. I will be leaving iiNet when I am able to get nbn installed.