iiNet Outage

@iiNet Hi Tal, I am aware of that. The only solution I want is confirmation in writing that we will never have to pay the amount listed as an "outstanding dispute" _still_ on our final account despite no less than 5 assurances that we wouldn't have to pay it, or that it would be removed

Well @iiNet finally did something helpful for us! They removed any barrier of convenience stopping us from ditching their incompetent gaslighting ***. If we have to be out of pocket and start from step 1 because _they_ ****** up you can be damn sure we're not doing it with #iiNet

@iiNet Please check your support email im a Customer Number 1192034799 been waiting over a month for a refund….

I can’t believe that I still have to talk to @iiNet ‘s crap customer service people despite cancelling my accounts a month ago. At least they’re consistently inflexible and annoying 🙄

@iiNet i can’t find an up to date outage or issues list or map. Had download speeds down to 3.13 Mbps on average for a couple of days now. Any known issues in northeast Tasmania causing this?

@iiNet Internet down in Narraweena 2099?

On my phone bc @iinet is down Why is it down @iinet? You have one job...

@iiNet Thanks Leo. I ended up calling support and they said the same, but did a forced reset anyway and that fixed it. Good work all round really!

@iiNet Any issue in Atwell WA (6164) at the moment? I’ve checked the iiNet page and nbn page and it says everything is normal. I’ve rebooted the router 3 times, and checked all cables. Still nothing. It’s been off for 20-30 minutes. Very unusual.

@iiNet 36 hours - is iiNet Australia’s worst telco?

@iiNet I AM DESPERATE. YOUR STAFF IS TREATING ME LIKE ****. IVE ALREADY PAID HUNDREDS OF DOLLAR AND NOW I HAVE NO INTERNET AND NO WHERE TO GO. EVERY PERSON I SPOKE TO SHUT THE DOOR ON ME. CUSTOMER ID: 1194954861

@iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?

@EyemanPatg @iiNet I did. They got back to me really quickly, but by then I had had enough and jumped ship to another provider. Life’s too short for the kind of non-service iiNet provide.

@iiNet We’ll I’ve just wasted time using my business line calling the said number - after 15 minutes the member who is obviously from overseas says - oh I am no longer handling mobile phone problems - so why did I get to her. #worldsworst - #iiNet Dumbest by far

@iiNet @weliveoutside Ross I have filed a complaint with the Telecommunications Ombudsman - the TIO. I suggest you do the same so that iiNet gets properly investigated

@iiNet Per @iinet the @nbn reporting stability issues in Waverley. Faults reported investigation underway

@iiNet Is NBN service in 2022 out please?

Hi @iinet my neighbor and I are both experiencing intermittent drop outs on our NBN service in Bondi junction near Waverley Park since about 2:30 this afternoon. No faults noted on your site but clearly something going on. Any advice on when normal service will resume

@Helena_Sindelar @iiNet I’m having this problem too & today no service on my phone!

@iiNet No, just sent he damn SIM.

@iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?

@iiNet Is the service down…?

@iiNet your internet reliability has been pathetic the last few weeks. Not working again now. I need my internet working

@iiNet @Internode your phone operator quality has really gone down hill. I’ve had to make around 10 calls this week with no resolution. The actual line quality is horrendous, all operators have static in the background are too quiet. I’ve had technical issues for months.

@iiNet this rain in brisbane seems to be affecting our FTTC internet service. We’ve had unreliable service the past few days, can anything be done to fix this? Is this an NBN issue with the pit out the front flooding? Thanks!

@iiNet FTTH service down.

@iiNet is there a problem in Aveley 6069 Western Australia with nbn? For the second night in a row our internet is dropping out constantly

Nbn down @iiNet? Website says none but having issues with it all night

@Frakmiffin @iiNet Give Aussie broadband a look instead. They've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

@Frakmiffin @iiNet M8, get away from iinet and give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.