iiNet

iiNet Outage

Is iiNet having an outage right now?

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

 No problems detected at iiNet

iiNet problems in the last 24 hours

iiNet Outage Chart 09/21/2020 02:50

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 87.80% Internet
  • Total Blackout 7.32% Total Blackout
  • E-mail 4.88% E-mail

iiNet Outage Map

The most recent outage reports and issues originated from Adelaide, Sydney, Perth, Brisbane, Melbourne, Canberra, Geelong, Ballarat North, Tegerin, Ballarat, Burwood, Maclean, Galston, Morisset East and Gold Coast.

AustraliaAdelaide Internet
AustraliaSydney Total Blackout
AustraliaAdelaide Internet
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaBrisbane Internet

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • Crashmount_ David Sands (@Crashmount_) reported

    @Beastiano @iiNet Usually get approx 100/25 but a few times per day it either drops out or runs like this. I have complained but usually by the time I get through it has gone back to normal. So now I’ve decided to post and they might fix it

  • jello771 jello77 (@jello771) reported

    @iiNet 350359250 Do you have someone that actually understands that my home telephone service is managed through a Clipsal StarServe? If not then I will look at another provider.

  • jello771 jello77 (@jello771) reported

    @iiNet I have no service since moving. My next move will be to another provider.

  • jello771 jello77 (@jello771) reported

    @iiNet your technical support is utterly useless

  • ricey_dan Dan (@ricey_dan) reported

    @iiNet What’s the best phone number for tech support please

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • Beastiano Da Costa (@Beastiano) reported

    @Crashmount_ @iiNet Wow 123.5 down / 41.9 up on same network

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • darth3pio Duncan MacFarlane (@darth3pio) reported

    @iiNet Hey guys, our @NBN_Australia connection as been up and down like yoyo all day, the Arris modem has been dropping it like it's hot. Not a few seconds after restoring a connection it'll be back to blinking it's way through a reconnection, enough time to load one page.

  • hugobrown Hugo (@hugobrown) reported

    @iiNet why am I getting calls for NBN when I have spoken to 3 ppl and even emailed Tal in Customer Service the other day. I understand you are trying to cross sell but its ******* annoying your team aint check notes before even calling

  • SaltyBrushtail Nick S (@SaltyBrushtail) reported

    @iiNet I don't have access to either, sorry, I'm not the account holder in this house. There's been regular slowdowns around lunchtime here for weeks, but it's intolerable today. And yes, it's a general internet issue, not limited to any specific site, device, or service.

  • wildest222 Wild West (@wildest222) reported

    @iiNet I don't have issues with the standard connection timeframe, I have an issue with your billing system needing a prepayment for the application to proceed adding up to 5 days delay. Once again, why is this required for existing customers and why can't this be a seperate payment???

  • DocVictoria Dr Victoria Buntine (@DocVictoria) reported

    @iiNet Thanks. I am just waiting for my user name to be updated after it was taken down in error.

  • AnarchistDicky Lord Tony, part of the landed gentry (@AnarchistDicky) reported

    @iiNet go away - just put an email contact on your web page - pretty sure you used to have one - been with you donkeys years. if the phone is down how do you expect people to contact you?

  • AnarchistDicky Lord Tony, part of the landed gentry (@AnarchistDicky) reported

    @iiNet your phone mobile system is down on the sunshine coast -cant make or receive calls. cant contact you because you have no email contact, my email doesn't use you or NBN. All you have is a phone contact.

  • StaggLG Lloyd Stagg (@StaggLG) reported

    @iiNet for about one week now my nbn streaming has been pixilating on all devices. In frustration I just measured my upload speed as 12.6 Mbps, which is rated as poor. Why is this happening so often?

  • stevemaher24 Steve Maher (@stevemaher24) reported

    @iiNet home internet has constantly been dropping out for a few weeks now. Have tried calling support and have received no assistance or explanation. Ref# 1184521159

  • Farreg Farreg (@Farreg) reported

    @iiNet made it easy to switch providers. Basically they told me to switch providers instead of fixing my connection issues. This was after 15 years as a client. You will be just a number if you switch to them.

  • donald_cam Donald_Cam (@donald_cam) reported

    Since getting @NBN_Australia FTTN via @Telstra I’ve had no end of problems, drop outs mostly. BUT, last week I switched to a smaller ISP... and guess what? NO DROPOUTS! My advise was too little bandwidth for the demand On Telstra. Great...! Thankyou @iiNet for solving my problem.

  • BlondedJacob Jacob (@BlondedJacob) reported

    @tayk4te @iinet help please why isn’t it loading??

  • Weapon_S Scott Carroll (@Weapon_S) reported

    @iiNet Really slow NBN the past two days in 4207. Is something going on? Never been this bad :(

  • lordmarkthe1st lordmarkthe1st (@lordmarkthe1st) reported

    @iiNet Yeah, we’re not doing that. You cancelled our service without our permission and without alerting us. Can you explain why on earth we would resign with you? You need to reconnect our internet. You disconnected it without permission. We’re working from home. We need it Monday 8am.

  • lordmarkthe1st lordmarkthe1st (@lordmarkthe1st) reported

    @iiNet your customer service provided no explanation as to why it had been cancelled either. Just a ‘too bad so sad’ attitude. Hopefully the ombudsman is able to get some better answers out of you

  • lordmarkthe1st lordmarkthe1st (@lordmarkthe1st) reported

    Hey @iiNet thanks for cancelling our internet service without authorisation and then telling us the only way to get it reconnected is to apply again as a new customer. Why would we sign up for your service again with you’re doing this? Hard to work from home now. Pathetic service

  • liv_w39 liv_w (@liv_w39) reported

    @iiNet any issues in 3806? Having major connection issues right now.

  • GutterGirly GutterGirly (@GutterGirly) reported

    @iiNet is there an outage in Brisbane?

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported

    @iiNet Hi, you may call me anytime. No internet service since last afternoon. Rebooted ONT to no avail :(

  • Blake1981 Blake (@Blake1981) reported

    @iiNet According to internet speed test I'm getting a measly 1.1mbps download instead of the usual 10-12ish. Upload speed seems unaffected. Happens on both cable and wifi devices. Never had this problem before since getting NBN a year or 2 ago.

  • Blake1981 Blake (@Blake1981) reported

    @iiNet my speed has dropped way down in the last hour or 2. Toolbox says I'm not shaped but I can't even play a youtube video and my remote desktop (working from home) is struggling to stay connected. Is there an iiNET outage in the Glenelg SA area?

  • dissolvedpet Ben Buckingham (@dissolvedpet) reported

    @iiNet Thank you for the response. Unfortunately, despite being 10yrs ago, it was such a terrible experience & cost me so much in phone bills while a poor & stressed out uni student as I fought endlessly against being screwed, that I doubt there is anything much that can make up for it.