iiNet Outage

Is iiNet having an outage right now?

No problems detected at iiNet

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet problems in the last 24 hours

The following chart shows the number of reports that we have received about iiNet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iiNet Outage Chart 09/22/2021 05:00

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 75.66% Internet
  • Wi-fi 9.87% Wi-fi
  • E-mail 6.84% E-mail
  • Total Blackout 5.08% Total Blackout
  • Phone 1.37% Phone
  • TV 1.17% TV

iiNet Outage Map

The most recent outage reports and issues originated from Perth, Melbourne, Sydney, Devonport, Canberra, Brisbane, Glen Iris, Launceston, Adelaide, Hobart, Kensington and Norwood, Wollongong, Lowood, Balwyn North and Geelong.

AustraliaPerth Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • gcLaborista 💧gcLaborista — Tharni's family belong in Bilo (@gcLaborista) reported

    @iiNet I'm really getting the runaround from tech support. Took a week to get access to a new mailbox & when that was resolved I lost access to an older mailbox. I keep getting useless emails about a password that's created/updated, but no access to that old email now. Troubling.

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    Oh my ******* god. It was back but now it's down again. 2 outages in 1 night? @iiNet seriously needs to get their **** together

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    @iiNet @dazzb65 That page literally just says "the internet is down in Hobart and Launceston. It'll be back when it's back". That's not helpful at all. You should compensate the people who were relying on you to do what we already paid you to do.

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    @iiNet Damn you can't even program automated tweets that are grammatically correct. Not a great look, guys.

  • ReneBird20 Rene Bird (@ReneBird20) reported

    @iiNet come on guys, I pay for internet that is nowhere near as fast as u say it is THEN I can’t even use my slow internet because it’s down in Tassie, poor form iiNet, poor form

  • B0mbatw0mbat B0mbatw0mbat (@B0mbatw0mbat) reported

    ... yet another @iiNet outage in Hobart. Internet companies are some of the sketchiest mfers istg. Half the time the internet is down and half the time they give me only a fraction of the speed I'm supposedly paying for🙄🙄

  • Burnzy777 Josh Burns (@Burnzy777) reported

    @ebony_bennett @iiNet Having the same issues, seems very regular lately

  • markoyaaaay Mark O'Shea (@markoyaaaay) reported

    @iiNet All good Chris. Your call centre was able to help. Fixed now 👍🏼

  • ebony_bennett Ebony Bennett (@ebony_bennett) reported from Canberra, Australian Capital Territory

    Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

  • Tikkythecat Scott Fraser (@Tikkythecat) reported

    @iiNet From a message I received earlier, @NBN_Australia has told you that the all day outage affecting Chatswood and possibly elsewhere, is now resolved. It isn’t.

  • BrinDarcey Brin Darcey (@BrinDarcey) reported

    @iiNet Unfortunately that hasn't worked. There is an error with the DNS server. I have been logged out of the meeting I was in and my partner is unable to work. Having continual internet issues in an urban centre is unacceptable. I had better internet when I lived rurally.

  • BrinDarcey Brin Darcey (@BrinDarcey) reported

    @iiNet causing problems again in the ACT. Despite great speeds I am unable to open any webpages. Second time this week and the 4th in 14 days. Honestly, it is disgraceful.

  • sulqss sulqs (@sulqss) reported

    hey @iiNet can u fix my ping in fort i cant play

  • BaBaBarr HoJu (@BaBaBarr) reported

    Hi @iiNet my internet has not been fully working since last week. NBN did upgrades last Thursday but nothing is better. It's slow if it's working and is consistently just stopping working.

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • WillTaylorNZ Will Taylor (@WillTaylorNZ) reported

    @josephsconnell @NBN_Australia @iiNet What do you mean by "wifi service"?

  • cc42434374 c c (@cc42434374) reported

    Check out my Speedtest results! 3.9 Mbps down and 8.9 Mbps up. How do your speeds compare? @iiNet

  • TessaJoana Tessa (@TessaJoana) reported

    @iiNet stop transferring me to different departments as if im a ping pong ball!!! Stop claiming that you’re gonna call me back cause you keep on saying that but I’ve never once received a call back. I’ve been calling you every single day. I just want my internet connection!!!

  • Scottyharvey71 Scott Harvey (@Scottyharvey71) reported

    @iiNet Thats correct a case was lodged. This is another event now as the 1st service was restored for 24 hours. Are you going to send someone to provide a temporary service? Don’t give me nbn rubbish. We want service.

  • Scottyharvey71 Scott Harvey (@Scottyharvey71) reported

    @iiNet This service was restored yesterday and taken again today. I want this escalated to senior management. This is a medical issue.

  • Speakout211 Speakout21 (@Speakout211) reported

    @iiNet My problem is, i can't stay connected.... EVERY SINGLE DAY my internet drops out and won't come back on unless i disconnect and reboot my router... even though the router says it's connected to the internet. Sick to death of spending hours on the phone to no resolve

  • Pistolpeteypab Peter Herak (@Pistolpeteypab) reported

    @iiNet why is the internet in Queanbeyan running like trash? Has been like this for weeks. 10mbps when we should be getting 100mbps. Also don’t give me your rubbish turn it off and on again solution, done that and reset wall and modem.

  • TurambarTW Mike (@TurambarTW) reported

    @iiNet NBN down in 6153 for around 45 mins. Is there an outage here? Have done the usual power cycling, etc.

  • asclarke Ashley (@asclarke) reported

    @iiNet is ultra broadband having issues in Ballarat? Connection has been in and out all day with it mostly being out.

  • andrewmhenry22 Andrew Henry | yojhi.eth (@andrewmhenry22) reported from Perth, State of Western Australia

    @iiNet hi, our nbn is down. Is there an issue?

  • brumby_fan Brumbies Boy (@brumby_fan) reported

    Hi @iiNet is there a problem on Canberra? We’re having serious streaming issues again

  • Connor_MillerIs Connor Miller (@Connor_MillerIs) reported

    @iiNet Well it's obviously not otherwise I would have internet right now. It's literally not working at all. I have the wi-fi connections available, the internet that comes through them is literally 0 though.

  • brumby_fan Brumbies Boy (@brumby_fan) reported

    Hi @iiNet since the problems last night websites won’t load on my wifi. I’ve done everyone on the won’t load guide, it’s works on my wifi fine

  • gtaugh rob (@gtaugh) reported

    @iiNet @NBN_Australia @Telstra What year is this? It’s bad enough Melbourne is in lockdown, but now there has been no home Internet for nearly 24 hours. Kids have missed school, home business are loosing business! Can we please get some info or an ETA on what is happening?

  • Connor_MillerIs Connor Miller (@Connor_MillerIs) reported

    @iiNet wifi completely down at my address in Brisbane. Started last night, got better this morning, and now it's even worse than last night.