iiNet Outage Report
Why is my iiNet service not working?
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of iiNet reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Will iiNet compensate me for the outage?
The recent iiNet outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with iiNet if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, iiNet has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map
The most recent iiNet outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Perth, Moss Vale, Hall, Canberra, Parramatta and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Sydney |
Internet | |
| Adelaide |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cat
(@glittervomiting) reported
@iiNet yesterday & today my Internet has been completely dropping out every few seconds-minutes. Is there an issue in the area? Altona North 3025
-
Tony Britton
(@CBR_Britton) reported
@RichardTuffin @iiNet On the eastern rim of the valley I use Signal Co Wireless on their 50MBPS plan. ADSL peak was 1.5MBPS download. Estimated NBN top speed around 30MBPS
-
Moritz Willers
(@klarinetteheini) reported
@iiNet Not helping. I have the case number from your client in the previous tweet. Please take a look. I am not your customer. I just seem to care more about your customer than you do.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet @iiTalW What's it called when a customer speaks to way too many people from an internet service provider and not one of them gives a straight answer? How about we call it @iinet, you absolute vampires.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@HairCommand @iiNet If there is the slightest issue with @iiNet they are roughly a thousand times worse than Apple. Their whole system is designed to wear down customers who need help and make them go away.
-
Mark McEwen
(@s0naut) reported
@Spawnlol @iiNet They're waiting for their service to stop dropping out before they can work out the issue with you, just give it another 5 years
-
Ark
(@lolarkangyle) reported
@Spawnlol @iiNet They billed me for almost $1,200 over 2ish years after I thought I cancelled a service because even though I gave them written and verbal notice they said they couldn’t find a log of the phone call Absolute wankers
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@SamGriLaLaLa @iiNet Yep, it's built-in. @iinet have decided it's cheaper to just drive insane anyone who has a problem that requires any amount of work. Their call takers are pure animals.
-
Andrew Sigmund
(@epiciownz) reported
@Spawnlol @iiNet my bad, assumed they only wanted to string along famous people with their empty promises
-
SamAntix
(@SamGriLaLaLa) reported
@TheyreGunnaPod @iiNet But how many times can you INSIST on speaking with a manager, or someone higher up the chain, before your head explodes? C'mon @iiNet get your **** together and do YOUR JOB!
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@jezheywood @iiNet Right, so @iinet's systems and their culture have been putrid for years, but it's making to much money. They're not only not changing, they're training people to waste customer's money, time and good health. Scum. Dogs. And yes, rats.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet Well, Chris, I've just taken your advice and the experience was so **** that I assume your pay and work conditions are terrible, because you work for satan.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
My only remaining wish before I go to the funny farm is that every @iinet employee we've spoken to so far is crushed by guilt and shame at what they are paid to do to us customer/victims.
-
Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@Guts_and_Gore @iiNet Yes, it’s been rather frustrating. The no phone thing is a big problem
-
Bluurzi
(@Bluurzi) reported
@iiNet Yeah I’ve called multiple times with issues with my internet and all your customer support idiots put me on hold and hang up pathetic
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@jezheywood @iiNet It's good that every privatised utility, every telco, tech company and social media enterprise is run by sociopaths who feed off customer suffering. Because we get to have a bloody revolution after all. Cannot. Wait.
-
Tom Street
(@Streetyy_) reported
@Spawnlol @iiNet UPDATE: After waiting 2 WEEKS for a reply after our remediation date (27/11/2020). I'm now told that our new "remediation date" is 29/01/2020; basically 2 months from today. I placed the order on 20/10/2020, in what universe is this acceptable service @iiNet .
-
Rukus_
(@Mike_Rukus) reported
@iiNet Nobody ******* cares. How about you provide better service instead of shitposting on twitter.
-
Jez Heywood
(@jezheywood) reported
@TheyreGunnaPod @iiNet Years ago, I tried to get internet through @iiNet. They just did absolutely nothing. Even had customer service hang up on me when I called up after over a month of waiting to find out what was going on.
-
Rachele Gore
(@Guts_and_Gore) reported
@redruby17 @iiNet Their service has been so frustratingly inconsistent the last couple of weeks.
-
StudentOLife
(@student__OfLife) reported
@iiNet 1st month in and already experiencing issues, full day without internet until technician can come over :((
-
Strategic Hair Command🍥
(@HairCommand) reported
@TheyreGunnaPod @iiNet **** that's awful. I was thinking about switching to them but maybe not
-
Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@BDM18 @iiNet This was a long outage. It's usually pretty good
-
StudentOLife
(@student__OfLife) reported
@iiNet Already in contact with the service team who are not coordinated properly...
-
Bianca Walker
(@BDM18) reported
@redruby17 @iiNet In all honesty, I've never had a better supplier than iinet. When I move, I'll be going with them again!!
-
Moritz Willers
(@klarinetteheini) reported
@iiNet Your customer has been discussing his problem with you at length. I am not here to talk about his account. I want to solve a technical problem with you for your customer. But it seems that solving your customer’s problems is still not a priority of yours.
-
Stephen Angelico
(@stephenangelico) reported
Sorry guys, stream is cancelled for tonight. Internet connection went down hard, and between @iiNet and @NBN_Australia it can't be fixed tonight.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
We have tried to get @iinet's attention and we do, over and over, but then they forget all about us and we do it again. And again. And now it's a life threatening health issue. And it's still not enough for the prison guards who take their calls.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
@iiNet Nothing to say about what you, personally, while doing your job, are doing to my partner's health? I mean, it's not just you, it's everyone. You have let yourself be trained to abuse customers who are trapped in your soul sucking processes. Feel bad. We do.
-
They're Gunna Kill Us
(@TheyreGunnaPod) reported
What's a good internet service provider that isn't @iiNet? We're giving up on them as of today because they refuse to help us, but do love talking on the phone explaining why they feel bad for us, the cuuuuuuuuuuuuuunnce.