iiNet Outage

@iiNet I'm really getting the runaround from tech support. Took a week to get access to a new mailbox & when that was resolved I lost access to an older mailbox. I keep getting useless emails about a password that's created/updated, but no access to that old email now. Troubling.

Oh my ******* god. It was back but now it's down again. 2 outages in 1 night? @iiNet seriously needs to get their **** together

@iiNet @dazzb65 That page literally just says "the internet is down in Hobart and Launceston. It'll be back when it's back". That's not helpful at all. You should compensate the people who were relying on you to do what we already paid you to do.

@iiNet Damn you can't even program automated tweets that are grammatically correct. Not a great look, guys.

@iiNet come on guys, I pay for internet that is nowhere near as fast as u say it is THEN I can’t even use my slow internet because it’s down in Tassie, poor form iiNet, poor form

... yet another @iiNet outage in Hobart. Internet companies are some of the sketchiest mfers istg. Half the time the internet is down and half the time they give me only a fraction of the speed I'm supposedly paying for🙄🙄

@ebony_bennett @iiNet Having the same issues, seems very regular lately

@iiNet All good Chris. Your call centre was able to help. Fixed now 👍🏼

Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.

@iiNet From a message I received earlier, @NBN_Australia has told you that the all day outage affecting Chatswood and possibly elsewhere, is now resolved. It isn’t.

@iiNet Unfortunately that hasn't worked. There is an error with the DNS server. I have been logged out of the meeting I was in and my partner is unable to work. Having continual internet issues in an urban centre is unacceptable. I had better internet when I lived rurally.

@iiNet causing problems again in the ACT. Despite great speeds I am unable to open any webpages. Second time this week and the 4th in 14 days. Honestly, it is disgraceful.

hey @iiNet can u fix my ping in fort i cant play

Hi @iiNet my internet has not been fully working since last week. NBN did upgrades last Thursday but nothing is better. It's slow if it's working and is consistently just stopping working.

@WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

@josephsconnell @NBN_Australia @iiNet What do you mean by "wifi service"?

Check out my Speedtest results! 3.9 Mbps down and 8.9 Mbps up. How do your speeds compare? @iiNet

@iiNet stop transferring me to different departments as if im a ping pong ball!!! Stop claiming that you’re gonna call me back cause you keep on saying that but I’ve never once received a call back. I’ve been calling you every single day. I just want my internet connection!!!

@iiNet Thats correct a case was lodged. This is another event now as the 1st service was restored for 24 hours. Are you going to send someone to provide a temporary service? Don’t give me nbn rubbish. We want service.

@iiNet This service was restored yesterday and taken again today. I want this escalated to senior management. This is a medical issue.

@iiNet My problem is, i can't stay connected.... EVERY SINGLE DAY my internet drops out and won't come back on unless i disconnect and reboot my router... even though the router says it's connected to the internet. Sick to death of spending hours on the phone to no resolve

@iiNet why is the internet in Queanbeyan running like trash? Has been like this for weeks. 10mbps when we should be getting 100mbps. Also don’t give me your rubbish turn it off and on again solution, done that and reset wall and modem.

@iiNet NBN down in 6153 for around 45 mins. Is there an outage here? Have done the usual power cycling, etc.

@iiNet is ultra broadband having issues in Ballarat? Connection has been in and out all day with it mostly being out.

@iiNet hi, our nbn is down. Is there an issue?

Hi @iiNet is there a problem on Canberra? We’re having serious streaming issues again

@iiNet Well it's obviously not otherwise I would have internet right now. It's literally not working at all. I have the wi-fi connections available, the internet that comes through them is literally 0 though.

Hi @iiNet since the problems last night websites won’t load on my wifi. I’ve done everyone on the won’t load guide, it’s works on my wifi fine

@iiNet @NBN_Australia @Telstra What year is this? It’s bad enough Melbourne is in lockdown, but now there has been no home Internet for nearly 24 hours. Kids have missed school, home business are loosing business! Can we please get some info or an ETA on what is happening?

@iiNet wifi completely down at my address in Brisbane. Started last night, got better this morning, and now it's even worse than last night.