iiNet

iiNet Outage

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet problems in the last 24 hours

The following chart shows the number of reports that we have received about iiNet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iiNet Outage Chart 05/27/2022 02:50

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Most Reported Problems:

  • Internet 68.22% Internet
  • E-mail 11.63% E-mail
  • Wi-fi 8.14% Wi-fi
  • Total Blackout 6.01% Total Blackout
  • Phone 4.26% Phone
  • TV 1.74% TV

iiNet Outage Map

The most recent outage reports and issues originated from Melbourne, Adelaide, Perth, Sydney, Brisbane, Ballarat, Newcastle, Canberra, Geelong, Hobart and Mount Barker.

AustraliaMelbourne Internet
AustraliaAdelaide Internet
AustraliaPerth Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaMelbourne Internet

iiNet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • neonwinter Zane Smith (@neonwinter) reported

    @iiNet Hi Tal, I am aware of that. The only solution I want is confirmation in writing that we will never have to pay the amount listed as an "outstanding dispute" _still_ on our final account despite no less than 5 assurances that we wouldn't have to pay it, or that it would be removed

  • neonwinter Zane Smith (@neonwinter) reported

    Well @iiNet finally did something helpful for us! They removed any barrier of convenience stopping us from ditching their incompetent gaslighting ***. If we have to be out of pocket and start from step 1 because _they_ ****** up you can be damn sure we're not doing it with #iiNet

  • noahio noahio (@noahio) reported

    @iiNet Please check your support email im a Customer Number 1192034799 been waiting over a month for a refund….

  • cornwankies My Dress-up Claude (@cornwankies) reported

    I can’t believe that I still have to talk to @iiNet ‘s crap customer service people despite cancelling my accounts a month ago. At least they’re consistently inflexible and annoying 🙄

  • Gday_im_Breezie Breezie (@Gday_im_Breezie) reported

    @iiNet i can’t find an up to date outage or issues list or map. Had download speeds down to 3.13 Mbps on average for a couple of days now. Any known issues in northeast Tasmania causing this?

  • vesh88 .\nthony Vescio (@vesh88) reported

    @iiNet Internet down in Narraweena 2099?

  • CharlizeTheroff Charlize Theroff (@CharlizeTheroff) reported

    On my phone bc @iinet is down Why is it down @iinet? You have one job...

  • scallo316 Scal (@scallo316) reported

    @iiNet Thanks Leo. I ended up calling support and they said the same, but did a forced reset anyway and that fixed it. Good work all round really!

  • scallo316 Scal (@scallo316) reported

    @iiNet Any issue in Atwell WA (6164) at the moment? I’ve checked the iiNet page and nbn page and it says everything is normal. I’ve rebooted the router 3 times, and checked all cables. Still nothing. It’s been off for 20-30 minutes. Very unusual.

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @iiNet 36 hours - is iiNet Australia’s worst telco?

  • YeahNahZR Ba'al (@YeahNahZR) reported

    @iiNet I AM DESPERATE. YOUR STAFF IS TREATING ME LIKE ****. IVE ALREADY PAID HUNDREDS OF DOLLAR AND NOW I HAVE NO INTERNET AND NO WHERE TO GO. EVERY PERSON I SPOKE TO SHUT THE DOOR ON ME. CUSTOMER ID: 1194954861

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @EyemanPatg @iiNet I did. They got back to me really quickly, but by then I had had enough and jumped ship to another provider. Life’s too short for the kind of non-service iiNet provide.

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @iiNet We’ll I’ve just wasted time using my business line calling the said number - after 15 minutes the member who is obviously from overseas says - oh I am no longer handling mobile phone problems - so why did I get to her. #worldsworst - #iiNet Dumbest by far

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @iiNet @weliveoutside Ross I have filed a complaint with the Telecommunications Ombudsman - the TIO. I suggest you do the same so that iiNet gets properly investigated

  • copyculture Dr Margie Borschke (@copyculture) reported

    @iiNet Per @iinet the @nbn reporting stability issues in Waverley. Faults reported investigation underway

  • fi_shep Fi Sheppard (She/Her) (@fi_shep) reported

    @iiNet Is NBN service in 2022 out please?

  • copyculture Dr Margie Borschke (@copyculture) reported

    Hi @iinet my neighbor and I are both experiencing intermittent drop outs on our NBN service in Bondi junction near Waverley Park since about 2:30 this afternoon. No faults noted on your site but clearly something going on. Any advice on when normal service will resume

  • EndemicPrepared Tara (@EndemicPrepared) reported

    @Helena_Sindelar @iiNet I’m having this problem too & today no service on my phone!

  • Helena_Sindelar Triple-vaxed Helena Sindelar™🇦🇺🇨🇿🇮🇪 (@Helena_Sindelar) reported

    @iiNet No, just sent he damn SIM.

  • sammyjarrett Sam Marley-Jarrett (@sammyjarrett) reported

    @iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?

  • NakedStatistics 🌪️ stats 🌪️ (@NakedStatistics) reported

    @iiNet Is the service down…?

  • themav77 Chris Breezy (@themav77) reported

    @iiNet your internet reliability has been pathetic the last few weeks. Not working again now. I need my internet working

  • GloryHoleDiary Mike Oxlong (@GloryHoleDiary) reported

    @iiNet @Internode your phone operator quality has really gone down hill. I’ve had to make around 10 calls this week with no resolution. The actual line quality is horrendous, all operators have static in the background are too quiet. I’ve had technical issues for months.

  • CraigCollie5 Craig Collie (@CraigCollie5) reported

    @iiNet this rain in brisbane seems to be affecting our FTTC internet service. We’ve had unreliable service the past few days, can anything be done to fix this? Is this an NBN issue with the pit out the front flooding? Thanks!

  • pebotuwa Save Australia from corruptions! (@pebotuwa) reported

    @iiNet FTTH service down.

  • brad_harald Brad78 (@brad_harald) reported

    @iiNet is there a problem in Aveley 6069 Western Australia with nbn? For the second night in a row our internet is dropping out constantly

  • jones_writer Jones the Writer (@jones_writer) reported

    Nbn down @iiNet? Website says none but having issues with it all night

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet Give Aussie broadband a look instead. They've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet M8, get away from iinet and give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.