iiNet

iiNet Outage Report in Adelaide, State of South Australia

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Adelaide, State of South Australia 09/10/2024 14:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Adelaide, State of South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • ScottMurphyAUS Scott Murphy (@ScottMurphyAUS) reported from Adelaide, State of South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • Kristie_Bae Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • micwoodward m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, State of South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • jon_benj Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia

    @iiNet DM me and I’ll send you my customer number.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

  • adamwatherston Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • imclean557 Ian McLean (@imclean557) reported

    @iiNet It looks like the edge gateway's firewall rules were restored incorrectly by iiNet after the outage. I get an RPC timeout when I try to update or remove the problem rules. Or even update one rule.

  • rossj80 ross (@rossj80) reported

    @iiNet email still down, are you kidding?

  • MicSKorea Mic Dover (@MicSKorea) reported

    @iiNet This one event combined with the lack of communication has just scuttled all those years and $ spent on advertising. Some simple information such as if our e-mails are permanently lost or if they are pending ... just something basic like that would be of help.

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Can you please please please update your ‘customers’ about what is happening re webmail & when you expect to have services working. It’s day 4 of this debacle in Victoria and we haven’t heard from you since the one and only outage post.

  • PCHunter_75 💉 Peter Hunter 💉 (@PCHunter_75) reported

    Is anyone else still having issues getting e-mails through @iiNet ??? 3 days now and its still ******* up.

  • davey_h_73 David Hyland (@davey_h_73) reported

    @iiNet Internet services are affected, iiNet. My internet has been down for two days (3219 postcode) and I can see others have posted saying the same. I get that it may be weather-related and the timing is bad, but it better be better by the time I start wfh again Wednesday.

  • chriswhv6 Chris T (@chriswhv6) reported

    @gordonkerry @iiNet This is exactly what I’ve experienced as well. A few emails only came through yesterday afternoon and some were multiple duplicates of the same and again today email is down all together.

  • Paule350 Paul ewan (@Paule350) reported

    @iiNet So emails back not working again today after some intermittent availability yesterday, Jen are you going to fix it properly? #iinetstilldown

  • DavidHu64184621 David Hunter (@DavidHu64184621) reported

    In the old days if a storm took out your modem you could buy a new one and reconnect straight away, nowadays you have to be home between December and May for an @NBN_Australia technician to come and plug the new one in for you. also keep paying your ISP (@iiNet) for the service

  • indigorhoades Sarah DarknStormy (@indigorhoades) reported

    @iiNet Email still down. It's been 4 days with very limited access, if at all. Still managed to send me an invoice via sms though for a service I'm not getting. Now can't even log in.