iiNet

iiNet Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Adelaide, State of South Australia 04/15/2024 16:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (62%)

    Internet (62%)

  2. E-mail (15%)

    E-mail (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

  • micwoodward m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, State of South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • ScottMurphyAUS Scott Murphy (@ScottMurphyAUS) reported from Adelaide, State of South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

  • Kristie_Bae Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • jon_benj Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia

    @iiNet DM me and I’ll send you my customer number.

  • BCRSDivisioN_ BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • adamwatherston Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • MattyJayAU matt james (@MattyJayAU) reported from Adelaide, State of South Australia

    Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • prnvprdp Pranav Pradeep (@prnvprdp) reported

    @iinet My internet connection, booked on last tuesday, has still not been activated. This is causing significant inconvenience. Please provide a full explanation for the delay and take immediate action to resolve. #iinet #internetconnection #resolution

  • splucy Splucy ✪ (@splucy) reported

    Not impressed with @iiNet. I have a static IP address for my streaming (business plan). On Sat I accidentally exposed my IP address on stream. After calling & being on hold for 80 mins, I was told that there was no support available that day. I was also told that someone (1/2)

  • before293021431 before2930214322 (@before293021431) reported

    Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.

  • ParksySays Parksy (@ParksySays) reported

    @iiNet have again failed to help. Online security check is insecure, so I won’t do that. Their call centre refuse to acknowledge that there’s a problem, as by the time I get though, the connection is re-established. It drops out each every day. Getting help shouldn’t be this hard

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet I just want to make it clear that the problem and solution have been identified.

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet So the problem has just been escalated to level 2. Today is Thursday I reported this problem on Monday.

  • col_howell 💉💉💉💉😷 🐀 #VoteYES (@col_howell) reported

    @splucy @iiNet If the service is provided by NBN then you get the same service regardless of the ISP.

  • amp1874 Peter Vamplew (@amp1874) reported

    15 days, 10 phone conversations with @iiNet, 1 cancelled NBN appointment, several texts and phone calls with the NBN installer, multiple emails to my builder, 2 calls to the NBN, and an online chat to @NBN_Australia. Still no closer to a resolution. :-(

  • n3w4v3 Virgil (@n3w4v3) reported

    @mariasofi @iiNet Not sorted yet. I was told that a massive issue popped up on 14 December that they’re still working to resolve affecting most iiNet 5G users.

  • 22DanielleM Danielle (@22DanielleM) reported

    @iiNet hey team. I’ve lost internet at 6225 Collie. Any issues at the moment? And before anyone mentions it could be my modem, it’s not.