iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 03/31/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • sac3hin Sachin 🇦🇺 (@sac3hin) reported

    @iiNet Hi. I've been struggling with persistent dropouts in NBN service ever since I moved into a new house. I work from home and NBN FTTP is my only option. Multiple visits from NBN and IINET techs. No fix. Can anyone help?

  • Erasec Cesare Mammarella (@Erasec) reported

    Customer service @iiNet is really really bad. Cue waiting times blown out to 30 mins and to make it worse they hang up on you. 3rd phone call in 90 mins to try and resolve issue of their making. Avoid them if you can...

  • JimothyGweedz Richard Kangard (@JimothyGweedz) reported

    @iiNet You have horrendous customer service

  • jamesmiller62 James M Miller (@jamesmiller62) reported

    Paying for 28mb download speed from @iiNet home service and getting 3mb and the service call people are polite enough but talk gibberish that a technician might understand but I do not. Anyone got simple ideas? I've rebooted the modem - all I know how to do, no help.

  • randal_m_smith randal_m_smith (@randal_m_smith) reported

    @Bennythepagan @iiNet Having the same issues with the iiNet Cable Service in Mt Helen (Ballarat). Glad I'm not the only one :)

  • evilspew Name (@evilspew) reported

    @iiNet ticket 365275611. I accepted a retention offer to switch back to you from another ISP - still waiting for my speed upgrade. How much longer? Also, i note that in my ticket there are emails i never received.

  • thedarkadmiral Admiral_Dark (@thedarkadmiral) reported

    @iiNet love how it says no issues at my exchange, but my internet has been down for an hour…

  • ChironAuty Chiron Auty (@ChironAuty) reported

    @iiNet so glad that you couldnt stick to your word again. YOUVE CUT OFF MY SERVICE AFTER OFFERING A MONTH FREE FOR ******** AROUND YOU MADE FOR ME LAST MONTH! all i need is a ******* NBN extension from my house to out the front so I can switch services. ******* FURIOUS!

  • DedroWasTaken Dedro (@DedroWasTaken) reported

    @iiNet help me I barely have internet ever

  • Aj619 AjTechs (@Aj619) reported

    @MrWigglyAU @iiNet Now let's hope they find the box they unplugged for Ballarat and then they reconnect it so we can sync into the network again