iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2602 and 2611.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 04/19/2024 08:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Phone
AustraliaCanberra Wi-fi
AustraliaCanberra Internet
AustraliaCanberra E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    @iiNet internet seems to be slow here in ballarat. Also experiencing geolocation issues which causes everything to be out of whack.

  • k2deepa deepa wijendra (@k2deepa) reported

    @iiNet Cranbourne North iinet down.

  • MeganMinelli Megan Minelli (@MeganMinelli) reported

    @iiNet for god's sake stop emailing me and texting me saying my NBN service is awaiting activation. I'm now reporting this as spam. Given you couldn't connect me at my new address (after 20 days) I cancelled my account 3 days ago - yet you can't even process a cancellation!

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet We're not using mobile data. We're using fixed Fon wifi on one of our neighbours' Telstra services to replace the lost fixed NBN service

  • klal213 kla2133 (@klal213) reported

    @mountaintrekie @iiNet @cagillett I’m getting an outage in Carlton, 3053

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Faulty NBN service blows up every time there's a thunderstorm & the fragile equipment is MY problem? If every other piece of electronics in my house failed with every thunderstorm, that would be reasonable. It's not reasonable.

  • veedub3057 Vaughan Bellamy-Williams (@veedub3057) reported

    @iiNet Hello - I'm having problems with emails sent from your web-based interface reaching UK recipients. They get through to Gmail OK but not to three other UK-based mailboxes/servers. Is this a known problem?

  • cagillett Christian Gillett (@cagillett) reported

    @klal213 @mountaintrekie @iiNet Definitely something going on. Internet was working and now suddenly has crept down to extremely slow speeds. This is a widespread issue.

  • jackalmuse Samuel Jack (@jackalmuse) reported

    @iinet. First of all these employee evaluations masked as "feedback" surveys adopted by your company are unethical and immorral and are based on bad science which will only output unreliable data because most customers are complete *** holes...

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet