iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2611.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 03/09/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Total Blackout
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • emboy4real Emboy (@emboy4real) reported

    @iiNet need help with Toolbox access. Can get in with NBN account but not my previous ADSL account which have my email accounts linked.

  • jmag233 Jono Golding (@jmag233) reported

    @iiNet EXCHANGE AND WEBMAIL DOWN AGAIN. We out, thanks for the annual days long disruptions to my business and everyone else. 2 times in 2 months is enough.

  • nctrapgoose G59 (@nctrapgoose) reported

    @iiNet is the WORST internet provider do NOT ever use these useless **** faces

  • helenthepainte1 helenthepainter (@helenthepainte1) reported

    @angry_eyebrow @iiNet I got tired of my nbn nonsense not working in my small town plus too expensive. I now just hotspot off my phone and still have data left over. I don’t do games but watch on demand tv and movies this way

  • looseonions Nathan (@looseonions) reported

    @iinet could you imagine having one of the few hybrid fibre/coaxial networks in the country, offering 400mbs a second and the downgrading everyone to 100mbs. The network could probably go faster anyway.

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.

  • dragonbait0o0 Dragonbait (@dragonbait0o0) reported

    @iiNet How long is wait times on the phone? Trying to call you guys to help me with my internet...

  • MCA31 Marc (@MCA31) reported

    @iiNet who do I contact in regards to my poor connection and speeds? I’m getting less than 9% of my plans connection speed.

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have been on hold for half an hour. No option for a call back. Customer service doesn’t exist here. Fetch box has reset and asking for activation number. This is the latest in a long list of f#*! Ups from #iiNet There will need to be reimbursement once this is sorted.

  • amp1874 Peter Vamplew (@amp1874) reported

    Hey @iinet. Maybe if your staff spent more time actually dealing with my problem and less trying to up-sell me an unrelated mobile phone plan then it might be possible to order a modem upgrade in less than 50 minutes and by talking to less than 4 different staff members.