Is iiNet having an outage in Canberra, Australian Capital Territory?

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@iiNet @iiDarryn Yeah, used Speedtest app - as per the screenshot. The iiNet one was pants as had socket errors (or something) and only did download (105kbs). Logged a call last night & missed call back this evening. In Sydney (apparently not far from a tower 🤣). ADSL.

hey @NBN_Australia and @iiNet you seem to be having an outage in Fremantle 6160.

@Tod_Johnston @iiNet This is ridiculous Tod ... @iinet poor service .... I was very impressed with @Telstra @NBN_Australia Reps I dealt with ...

@iiNet @iimaaj Any time from now is good. But please call with a solution and don't make me start all over again.

@iiNet I cant ring you so I will email help

Trying 2 reconnect 2 iinet service has been worst customer experience I have had. Now connected & keen 2 know why plan says paying 4 VDSL2 plan while modem settings says internet is ADSL. Explains why internet so slow Have been kept on hold 4 over 1 hour waiting 4 tech support 👎🏽

4 hours ringing telcos trying to get reasonable internet. To no avail. 1.28Mbps download is crap. 47km from the centre of one of the biggest cities in the world and treated like I'm in the middle of the sahara desert by @Telstra @Optus @DodoInternet @iiNet @NBN_Australia et al

@iiNet Hi, we've had extremely slow internet for the past few months now, including our neighbors on the same unit complex and iiNet has basically done nothing to help. We live in Rosanna, VIC 3084 and now getting under 0.3 mb/s, 1k+ ping. It's not even usable at this point.

@iiNet @ii_cMay Hi, my ref no for the fault is 328134525. My issue is I can't receive phone calls and it's been 2 days. I run a small business and all bookings are made by phone.

@boscocasa @iiNet Sympathies, the customer service system is hopeless and the staff poorly trained.