iiNet Outage Report in Canberra, Australian Capital Territory
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent iiNet outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
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| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Elaine Benes
(@reay07) reported
from
Canberra, Australian Capital Territory
@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Ebony Bennett
(@ebony_bennett) reported
from
Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Obsessive Compulsive
(@0B5ESSED) reported
This never happened with ADSL. Only since the NBN changeover. We have fibre to the node (thanks Malcolm). Took us one or two storms to connect the outage with the storm activity. Reported it in Feb to @iiNet who promised to log it as a fault.
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Obsessive Compulsive
(@0B5ESSED) reported
How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.
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Obsessive Compulsive
(@0B5ESSED) reported
In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.
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BiZARNiNJA
(@BiZARNiNJA) reported
@iiNet trying to reset my password and i gete the link sent to my email but when i try to reset it its says it cannot reset with this link! help
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Miriam Cosic
(@miriamcosic) reported
@alisoncroggon @iiNet I know, I know, I know! But having left Telstra bc it was driving me nuts, and hearing constant praise of iinet, tho my internet is constantly going down, I don’t want to risk losing contacts with another change of address... 😣 I’ll look up that email you sent me again.
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Aggie
(@AggieAnnaS) reported
@iiNet You're going to fix the lack of password encryption in the company?
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Miriam Cosic
(@miriamcosic) reported
Christ, @iiNet, this is still going on. I’ve a story due Monday that I’m trying to research and an online university course that I’m trying to stay on top of with an exam on Tuesday. Switching between slow wifi when it’s up and expensive 4G on my phone is driving me crazy!!!!
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Owen
(@iowenjones) reported
@sortius @iiNet @NBN_Australia Just shits me that every 3-6 months, for no reason, the configuration and appliances as supplied by ISP that been working seamlessly start to crap out. Download speeds look fine but streaming content degrades, buffers and throw errors. ADSL1 or worse. It's like 2005.
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JB
(@O_JohnnyBravo_O) reported
So @iiNet has clearly been hacked. I get a legit invoice telling me that a bill is due but all is good as I have direct debit setup. Week later I get a 'credit card declined' email and a dodgy link to a website looking and smelling like iinet, but isn't asking me to login to pay.
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Eleanor Howlett
(@TheSassyRed) reported
Is anyone else have massive problems with @iinet internet speeds today in Mlebourne? Holy hell! :/