iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2611.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 03/09/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Total Blackout
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • voscauchemars Sean (@voscauchemars) reported

    @iiNet Further you have stopped 24/7 support. Do you think technical failures only happen during office hours? Now when you are open it's impossible to get through. You have gone to sh*t since the TPG takeover.

  • veedub3057 Vaughan Bellamy-Williams (@veedub3057) reported

    @ralphytown @iiNet @acmadotgov At least the Webmail login page comes up now, even if it refuses to actually log in. This might be the impetus to abandon my old iinet mailbox...

  • _bin_chicken Bear (@_bin_chicken) reported

    @iiNet @iiNet takes the #ScoMoDoesNothing approach and announces a #LetItRip policy that catastrophic failure. Front up, own the problem and communicate, it is not hard. Otherwise you are the LNP of tech companies, all announcement and no satisfaction. A tweet and Facey post aint hard..

  • KeithSjkeith Simon Keith (@KeithSjkeith) reported

    @iiNet What a **** job your doing to fix and customer service and communications are just as bad

  • ozshena ozshena (@ozshena) reported

    @iiNet Given I just lost all internet access for over 30 minutes, I suggest that #iinet starts being honest about exactly what is going on. Your 'network status' on your homepage is telling us nothing relating to our current issues.

  • alisonsbread Alison 😷🐩☯️ (@alisonsbread) reported

    @AmryanAnnie @iiNet I think @MikeCarlton01 is having the same problem.

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    48 hours with no service @iiNet and still no communication from you! Very poor performance! #OmbudsmanNext #iinetstilldown #iiNet

  • TheRealGoobly The Real Goobly (@TheRealGoobly) reported

    @BaconSupanova @iiNet Mate, I haven’t been receiving emails since about lunchtime on Xmas day. iiNet haven’t really explained why or given any indication of how long it will take to fix the problem. All a bit hopeless, really.

  • davey_h_73 David Hyland (@davey_h_73) reported

    @iiNet Internet services are affected, iiNet. My internet has been down for two days (3219 postcode) and I can see others have posted saying the same. I get that it may be weather-related and the timing is bad, but it better be better by the time I start wfh again Wednesday.

  • uglyretard Joel josias (@uglyretard) reported

    @iiNet My internet lost connection the same time your website went down (Christmas day). I have called multiple times requesting a call back but no one has ever called me back. When does the engineering team get back from break?