iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 12/16/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Lots of fraud happening via the internet and telephone. @iiNet keeps making pre recorded telephone calls. But is it really iinet? If it is you, stop it. Stupid fks.

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet Chris you have all my details yet you keep getting your moronic so called customer service staff to call and I go around and around and around in circles for hours & hours & hours. That’s because iiNet owes me a lot of money so you’re avoiding your mistakes - see Telco Omb

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @M1Aussie @iiNet The issue I also have. One day, I’ll drop my guard, click or answer the question. Bang gone. Like @iinet would care. So they should stop this practice, if it is them.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet

  • L_L_L_Tweets L_L_L_ (@L_L_L_Tweets) reported

    @iiNet I've had connection issues for over a month now. My internet dropped out again and your service agent wouldn't put me onto a manager then hung up on me. Why would I want to continue my service with you?! This is ridiculous.

  • polyxena Anne Holmes (@polyxena) reported

    @iiNet NBN/iinet down again in North Fitzroy Vic where it was down for most of Thurs Notified then that NBN problem Very frustrating

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here

  • yeet73570768 yeet (@yeet73570768) reported

    @iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward.