iiNet Outage in Canberra, Australian Capital Territory

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@NBN_Australia down in Edgewater Perth. Hopefully it will not take the 48 hours that @iiNet have told me it could take. #joondalup #Perth #nbn #australia #broadband

@iiNet I’ve had your service for about a month and a half and 3 of those weeks I’ve had no internet but I’m still paying for the service. I work from home and I am forced to go elsewhere to connect to internet so I can work. Please fix this or else I’m changing companies.

@iiNet No other devices we're connected (wifi is disabled on all computers) and at that time, no Mobile devices were connected to the wireless network. No applications/downloads were active during speed tests.

@iiNet re Event#6414554. I don't have a major issue with an outage, stuff happens and I am sure you are doing your best to fix it. What I do have a problem with is that after 15 hours of outage your team cannot tell us what caused the issue and how long it is going to be out for

@iiNet 16 hours and still not fixed in this day and age when so many people rely on your service is simply not good enough.

Hey @iinet another appointment and another day that my internet is not working. This may actually now force me to disconnect from the online world. And save some money at the same time

Thanks iiNet - 15 hours ago a major outage and still no idea when it will be fixed. No phones (no copper lines anymore) and no internet for the office. I can’t even print because it requires a WIFI connection!!! Gonna be an exciting day. @AmryanAnnie @GRLLEN

@iiNet @tommyhoogstra Yeh about time for an update, with more and more essential services pushing their web services and email as primary contact points you need to do better for such an extended outage

INTERNET / EMAIL OUTAGE Due to service issues our internet and email servers are currently down. iiNet is working to restore service in the Geelong region. For any urgent matters please call the Basketball Geelong office of 5277 1388

INTERNET / EMAIL OUTAGE Due to service issues our internet and email servers are currently down. iiNet is working to restore service in the Geelong region. For any urgent matters please call the Basketball Geelong office of 5277 1388.