iiNet Outage in Canberra, Australian Capital Territory

Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

@iiNet Just cut out says our internet is down. We have no idea why

Internet issues. Argh @iiNet

@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet My pre-paid phone service has just given me a “SIM Invalid error”. This - on top of weeks of drop outs and patchy connections - is going to make me switch to a different provider in about 24 hours time.

@iiNet any network issues in Balcatta Perth?? Can’t find anything online

@iiNet Thank you for replying . Because I’m sure the nbn who are the cause of this useless service won’t

@iiNet I just spoke to someone in your service department. Have an nbn technician coming. But this is happening way to much. So annoying

@iiNet so is it your service or the nbn. Every day for the past few weeks the service just drops out. On off on off. Not happy paying his crappy service is going my head in. It also means all the other services I pay for I can’t access because no internet service.

Hey @VodafoneAU is your mobile network less garbage if I sign with you direct instead of what @iinet resells ? Any chance I can talk to a real tech about why I get tcp rst responses every time I try and consume data unless I have a (any) vpn connected ?

I agree @iiNet WAS Australia's No 1 ISP for service- they were great. Sad to report my experience that, since they off-shored their support to Manila, their service is every bit as baffling, infuriating & ineffective as Telstras. Can anyone suggest a new provider?

@iiNet Hi there having issues with retailers and service providers not being able to email me, they are getting a message "not a trusted sender" or similar. Strange as my inbox fills with spam, which gets through no problem??

You know what? @NBN_Australia SUCKS big time. Even after “fixing” godknowswhat last week, it still buffering watching tv on a Mon nite. Wtf 🤬! @iiNet

Why has my internet gone down, yet again, just as I was about to watch 7.30 Report? @iiNet @🙄