iiNet Outage in Canberra, Australian Capital Territory

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@iiNet Hi there iiNet Australia. As a iinet customer currently in Switzerland I found that Swisscom here (the Swiss Telstra) has put you on their ISP blacklist, for Spam or Phishing or some other reason. We can't access iiNet website or send emails on any device or platform here

@iiNet Customer Over Charged for 6 Months still ongoing I have proof that I: - Cancelled FETCH TV 7 months ago - Downgraded from NBN 100 to NBN50 6 months ago Your staff is agreeing that I did cancel and for 7 months they are processing the cancellation. STILL NOT RESOLVED !!!!

@CatFNBR if you have access to iinet it's 100% worth it, i get 400+ down and 100+ up with 0 ping consistent

@iiNet any news on cable being down in Ballarat

@iiNet @ktml I’m done with ur bullshit. Ur the most useless ******* internet provider every ******* night i get a latency over 100 and all u do is copy and paste as an answer. And no doubt u will to my comment, and they don’t even help!!

@iiNet your service is atrocious how can you jusify $90 per month for such rubbish. Can't watch a movie. Bloody awful.

@iiNet ok thank you, as i have received a few sms since i spoke to someone last night about the NBN not working but its working fine! I will wait for an update.Thank you

@NBN_Australia Yes still no internet. iiNet have booked me an NBN appointment (after receiving no updates from you) with no guarantee you even have a tech available. This is pretty poor guys, we've only had NBN a month.

@garyatloa @melkettle @iiNet Sounds like mine.. I've given up trying to fix it.. just use my @Telstra mobile for backup. In this modern NBN age you need 2 connections apparently..

@ComissionerKate IiNet is the gray con job of all time. Rubbish non service