iiNet Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2914.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (68%)
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Total Blackout (14%)
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Wi-fi (8%)
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Phone (5%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent iiNet outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Total Blackout | |
| Canberra |
Internet | |
| Canberra |
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| Canberra |
Internet | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Davies
(@welshbird77) reported
@iiNet you still have my money! I don’t want a credit I want the money back that you said you wouldn’t take for a service that you can’t provide and I haven’t had for over a month! worst customer service I have EVER encountered ! I want my money back
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
@iiNet hi we got a text before saying a outage might be effecting our area. Just wondering if you know when this will be sorted and our Internet will be up and running again?
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Simon Phillips
(@Visual_Alchemy) reported
Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice
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acce
(@xXACCEXx) reported
@iiNet trying to give my bullshit like 'yea, it's slow coz the total download speed is split across all your connected devices' Like nah bro. Wifi off, only one pc connected
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David Goodhand
(@DgDjgood) reported
@tex_lea19 @iiNet Didn't i warn you about iiNet horrendous service and even worse customer service
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Megan Minelli
(@MeganMinelli) reported
@iiNet for god's sake stop emailing me and texting me saying my NBN service is awaiting activation. I'm now reporting this as spam. Given you couldn't connect me at my new address (after 20 days) I cancelled my account 3 days ago - yet you can't even process a cancellation!
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Phil Whitehouse
(@Casablanca) reported
@iiNet Seems to be a bit better now…117mbps down, 31mbps up. Guessing you’re cutting over to the new service already. Will monitor and let you know if things don’t improve.
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Roberts
(@DrawnByRoberts) reported
@iiNet 500 Internal Server Error every time I try to manage my Hosted Microsoft Services. Is something broken?
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Comrade Weez
(@weezmgk) reported
@ronsondalby @iiNet True. I thought I had a solution to make the NCD light back up after a power glitch, but in this case I think it's the NBN service itself that's down. Powering the NBN DPUs in the pits from the NCDs was not a good idea.
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Comrade Weez
(@weezmgk) reported
@iiNet Thunderstorm went through at 935AM, no NBN service since then. Have tried everything I know how to try to get the FTTC NCD to talk to the network, no go.