iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2611.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 02/22/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • awambmrgw 🐀 Awambmrgw 🕯 (@awambmrgw) reported

    @iiNet How about you focus on customer support! Calls terminated twice on two seperate days, email an offer and then unable to access via toolbox, 132258 rings twice then terminates! 15+ years as a customer about to end!

  • lukeperry85 Luke (@lukeperry85) reported

    @iiNet I am having internet dropouts of 30 seconds or so at regular intervals. it is interrupting my gaming sessions. I am on the Ballarat high speed cable. are there known issues today?

  • hiperperry HiperPerry (@hiperperry) reported

    @TheIdiotTax @iiNet So.. it’s resolved now… lots of guys of my company having issues but not anymore

  • Si24644598 Si (@Si24644598) reported

    @iiNet I would prefer that you sort your routing issues out . I live in Bathurst yet why is it now routing everything thru the Perth server instead of my closest server in Sydney . 90 ping and 11 my down compared to my usual 12-16 ping and 35 down .

  • HumansAsCode HumansAsCode (@HumansAsCode) reported

    @ItsMePHIZ Yep. Our whole suburb down since 11am. @iiNet sends sms 8 hours ago saying investigation underway. It’s now 9pm no update since. Called up iiNet they said nbn down. Oh and the nbn service and iiNet coverage health dashboards both say everything is fine. shambles. #nbnDown

  • natasha_yann Natasha yann 🏜🚐 (@natasha_yann) reported

    @Chopsie_Murphy @NBN_Australia @iiNet It’s incredible that someone inside NBN has the ability to shut someone’s internet down without confirming whether it’s the right one. In this day and age of dual authentication NBN do nothing and then avoid scrutiny via inbuilt opaqueness. ZERO ISO9001 quality processes.

  • WoodLloydWood L. (@WoodLloydWood) reported

    @iinet attempting to watch the Olympics via the @7plus live tv channels using iinet's Fetch box. The Fetch box reboots itself whenever it feels like it, has a slow and unresponsive interface, and its displayed picture freezes often. iinet tries to sell movies using Fetch? Really?

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!

  • Chopsie_Murphy Kath Murphy ♠️ (@Chopsie_Murphy) reported

    @natasha_yann @NBN_Australia I commiserate. I haven’t had this same thing happen, but my nbn experience had my head about to explode. Eventually you’re likely to get redress via the ombudsman but that doesn’t help your pocket or mind right now. I hope @iiNet fix this promptly.

  • audinosaur mau (@audinosaur) reported

    Hi @iiNet any service issues with FTTN WA 6230?