iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 11/04/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Total Blackout
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jovianshadow Simon (@Jovianshadow) reported

    @iiNet is there a fix timeframe for the outage in 2619?

  • mismee MisMee #FullyVaxxed (@mismee) reported

    @iiNet had emails for a little while today ... but guess what?? It's down again!! No notifications from you, just chance that I happened to check. No notices on FB or Twitter. Really poor service. The outage I understand, no news I can't.

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @iiNet A truly DISGRACEFUL performance by IINET. 3 days out of action and ZERO notifications other than a lame tweet 30 hours after it all went down. Clearly, it is time to get another ISP that actually has backup plans.

  • petejeds Jedders (@petejeds) reported

    Hey @iiNet wakey wakey any chance our service can be restored like NOW?

  • toolshed888 David Di Salvio (@toolshed888) reported

    @iiNet good morning. It’s been 3 days and still no emails ? Please Help Customer Number #221094961

  • Nic_Asher Nicole Asher (@Nic_Asher) reported

    @iiNet what’s the go with the internet outage in Melbourne’s inner north? Is there an ETA for it to be back up and running? Outages seem to becoming frustratingly regular 🙄

  • ColinPTweets Colin Philip (@ColinPTweets) reported

    @Peter_F_Ryan @iiNet I was with them for years because of their fast cable but dealing with their awful customer service over and over convinced me to leave. Have been with @Aussie_BB for a couple of years now and havent looked back.

  • Pottsy87 Shane Potts (@Pottsy87) reported

    @iiNet Is there an explanation on why there is an outage for me

  • thehysterian Lisa Hay (@thehysterian) reported

    @HeyMum3 @iiNet Yes, 70’s bad horror movie festival has been brought to a sudden stop.

  • voscauchemars Sean (@voscauchemars) reported

    Hey @iinet after more than 17 years I have finally had it with you. Limited support hours. No communication from you WHATSOEVER regarding your massive failure over the weekend. Emails lost forever. You are now the shittiest ISP imaginable. I'm moving.