iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2612.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 08/17/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Total Blackout
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Dugongs Danny O'Brien (@The_Dugongs) reported

    Check out my Speedtest results! 2.0 Mbps down and 5.5 Mbps up. @iiNet

  • maxblake44 Max Blake (@maxblake44) reported from Geelong, State of Victoria

    @iiNet hey guys just wondering if there is an wide spread outage in the 3216 area (NBN) haven’t got any internet this morning and last night it was on/off

  • biggie_dreams BIGGIE (@biggie_dreams) reported

    @ShogU_ @iiNet could take a steamy **** and it would provide better internet than iinet

  • croydon_of Suburban Stocks (@croydon_of) reported

    Day four, still no internet. 30+ calls. A million promises. Zero action. So, call the Head Office. @TPG_Telecom @iiNet Me: 'Can I speak to Craig Levy' (COO) Switch: 'Mr Levy is not accepting calls' Me: 'What, never accepting calls?' 1/n

  • ApostleAwakened AwakenedApostle (@ApostleAwakened) reported

    @iiNet trying to log into my toolbox to pay my account (i have the correct information) but when I try to load the webpage it times out when it goes past the login, not allowing me to access my account

  • Caroleina2 Carole-Interrupted (@Caroleina2) reported

    @Joey_KinginWA @iiNet ...they don't get it, they're just trying to be nice abt it - I guess. They need to tell you what they can do to help you..

  • Sitinss Kingsley James (@Sitinss) reported

    @iiNet Hi Could you help me understand why you deleted an email address and the emails that I specifically asked you to keep Why you are unable to cancel my service after 7 Phone calls, and why you keep sending me bills? I have given verbal confirmation yet you still can't do it?

  • AnthonyLee59 Anthony Lee 🌏 (@AnthonyLee59) reported

    @iiNet I realise there is a power outage but most places are back but NBN connection is still down here in Qld 4154.

  • spunkyfuzzguts no one (@spunkyfuzzguts) reported

    @iiNet internet out in Nanango 4615. Is this a known issue?

  • Naughteeboii Naughtee (@Naughteeboii) reported

    .@iiNet provide a real service and stop bsing your customers there's a clear algorithm here with people's internet connection because u cannot provide a service your either A) tampering with it and your the reason there connection isn't on b) your servers are doo doo pick 1