iiNet

iiNet Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2611.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Canberra, Australian Capital Territory 12/03/2024 09:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent iiNet outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    Internet issues. Argh @iiNet

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • garrygordon Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory

    @iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • Legixnvx Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory

    @iiNet Just cut out says our internet is down. We have no idea why

  • smrtcar Jason (@smrtcar) reported from Canberra, Australian Capital Territory

    @iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Banco248 Banco (@Banco248) reported

    @iiNet Hi guys. My internet is down - are there any issues being experienced in WA 6025?

  • yeet73570768 yeet (@yeet73570768) reported

    @iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet Chris you have all my details yet you keep getting your moronic so called customer service staff to call and I go around and around and around in circles for hours & hours & hours. That’s because iiNet owes me a lot of money so you’re avoiding your mistakes - see Telco Omb

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.

  • gomichild Crowbar Jones 🐻 (@gomichild) reported

    @DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is now a serial offender, routinely mischarging – essentially double – us over repeated months for the service it provides. I complained before but received no remedy. AVOID dishonest #iiNet

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Same old Pro forma stuff. Seek the recourse I mentioned. It wont cost you money. If you have the reference number from previous inquiries with the Ombudsman, it all relates to an ongoing issue.

  • neonwinter Zane Smith (@neonwinter) reported

    Hi @iiNet you told me to email my Customer Relations case officer, but I'm still yet to hear from them and do not know how I would email them. I was told on Friday that there was no update from them (I didn't know my case was even with Customer Relations!) but that they would 1/4

  • admiral_31 Darren (@admiral_31) reported

    Hey @iiNet any update on the outage in Burwood East? Been offline since 9am, and I need back up ASAP so I can get at least a bit of work done today. NBN outage page just says "Unplanned Power Outage".

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet