iiNet Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2611.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (5%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent iiNet outage reports came from the following cities: Canberra.
City | Problem Type | Report Time |
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Canberra | Phone | |
Canberra | Internet | |
Canberra | Internet | |
Canberra | Phone | |
Canberra | Internet | |
Canberra |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Banco
(@Banco248) reported
@iiNet Hi guys. My internet is down - are there any issues being experienced in WA 6025?
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yeet
(@yeet73570768) reported
@iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work
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donsparty
(@donstar68) reported
@iiNet @iinet Chris you have all my details yet you keep getting your moronic so called customer service staff to call and I go around and around and around in circles for hours & hours & hours. That’s because iiNet owes me a lot of money so you’re avoiding your mistakes - see Telco Omb
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.
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Crowbar Jones 🐻
(@gomichild) reported
@DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.
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Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is now a serial offender, routinely mischarging – essentially double – us over repeated months for the service it provides. I complained before but received no remedy. AVOID dishonest #iiNet
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Riff Jet
(@TheRiffJet) reported
@TubbsJTattsyrup @Mezanong @iiNet Same old Pro forma stuff. Seek the recourse I mentioned. It wont cost you money. If you have the reference number from previous inquiries with the Ombudsman, it all relates to an ongoing issue.
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Zane Smith
(@neonwinter) reported
Hi @iiNet you told me to email my Customer Relations case officer, but I'm still yet to hear from them and do not know how I would email them. I was told on Friday that there was no update from them (I didn't know my case was even with Customer Relations!) but that they would 1/4
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Darren
(@admiral_31) reported
Hey @iiNet any update on the outage in Burwood East? Been offline since 9am, and I need back up ASAP so I can get at least a bit of work done today. NBN outage page just says "Unplanned Power Outage".
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Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet