iiNet Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2602 and 2611.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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E-mail (17%)
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Wi-fi (10%)
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Total Blackout (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent iiNet outage reports came from the following cities: Canberra.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Dougie Herd (@dougie_herd) reported from Canberra, Australian Capital Territory
@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Nigel (@NigeACT) reported from Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Ebony Bennett (@ebony_bennett) reported from Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Jason (@smrtcar) reported from Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Elaine Benes (@reay07) reported from Canberra, Australian Capital Territory
@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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Garry Gordon (@garrygordon) reported from Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Legionvx (@Legixnvx) reported from Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren (@cloudcitizen) reported
@DodoAustralia Your emails keep nagging me, it’s time to activate your SIM. When ******** are you going to send it, #DodoAustralia? So far, your service is no better than, and no less irritating than the @iinet I so desperately want to replace.
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Riff Jet (@TheRiffJet) reported
A customer should not have to continually re register their modem details, to have the telephone number work for incoming and outgoing calls. Your system is F k ed! @iiNet
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Julia Lawrinson (@julialawrinson) reported
@iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???
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Graham Lauren (@cloudcitizen) reported
@DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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lune (@llunesy) reported
@iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.
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Mark Dean (@MarkDeanEmails) reported
@iiNet I am simply a humble and long suffering iinet customer
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GillianA 🌺 (@_IndianPacific) reported
Hey @iiNet hope your day is going well. I've been experiencing drop outs since around 1700 Sunday 05 March to today. I'm on the same street and suburb as iiNet HQ. More than one-hour wait for tech support. Is everything ok?
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no one (@roolincharge) reported
@iiNet is there an outage in 4610?
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Julia Lawrinson (@julialawrinson) reported
@iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.
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Mark Dean (@MarkDeanEmails) reported
@iiNet I am still waiting 3 hours !!!!!!!!! For a call back from their tech support team