iiNet Outage Report in Canberra, Australian Capital Territory
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Elaine Benes
(@reay07) reported
from
Canberra, Australian Capital Territory
@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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Ebony Bennett
(@ebony_bennett) reported
from
Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Baumann 💧
(@DocB__) reported
@WhyItself @ronsondalby @iiNet can't service me here
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Fogazi
(@Fogazi) reported
@iiNet No it's fine, I see that the outage has been re-opened. BTW maybe tell your customer support reps to hang up the phone when they are leaving a message rather than leaving a 3 minute message slagging the customer...
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Carsten Bauer
(@numloxx) reported
@iiNet what the hell? You disconnect my internet after I fixed up my billing details with your last week? What the hell? And I can't speak to you on the phone because it's a Sunday afternoon. That's pretty damn low for a customer of over 20 years.
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Robert Keith
(@rl_keith) reported
@DocB__ @iiNet And you never believe results from the provider's test site. Try a server in Dublin instead.
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🪴K🌸R🍀
(@krystle148) reported
@iiNet which idiot didn’t dial before they dig and now the internet is down going on three days for Northern Territory #dialbeforeyoudig #nt
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toobahlou
(@toobahlou) reported
@Toyota_Aus @iiNet $591 is refunds in a week of poor customer service between your two companies. Do better. I’d rather pay you and be in a good mood that have to prove your garbage on your own products and services.
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AJ 💧🏳️🌈
(@WhyItself) reported
@DocB__ @iiNet I always demand they write notes and that they read them to me before I hang up, many staff don't write notes I used to run call centres, I know how lazy some staff are
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💧Shiv 😷
(@BLShiv) reported
@DocB__ @iiNet Yes ... left iiNet as they failed to resolve an issue clearly on their end for months.
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Marvin
(@MarvinAndroid4) reported
@DocB__ @iiNet ditto, left iinet a few years back, and nbn for that matter. optus wireless broadband, cut out the middlemen and the dodgy copper wires in the ground. flawless
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Beth
(@lizabeth4566) reported
@DocB__ @iiNet Can you get a refund, as they have failed to provide a service they offered, and then find a better provider?