iiNet Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3008, 3065, 3053 and 3051.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (73%)
-
Total Blackout (13%)
-
Wi-fi (8%)
-
E-mail (3%)
-
TV (2%)
-
Phone (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Serena.S. (@mojopin66) reported from Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
-
༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
-
Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
-
Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
-
stephen atkinson (@steveacko) reported from Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
-
Neil Killick (@neil_killick) reported from Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
-
Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
-
Vap0urz (@vap0urz) reported from Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
-
David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
-
Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
-
λ (@bbmelb) reported from Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
-
Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
-
inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
-
Beags (@B_e_agle) reported from Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
-
Neil Killick (@neil_killick) reported from Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
-
Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
-
Tonestar (@Tonestar01) reported from Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
-
Daniel James (@MrDTJames) reported from Melbourne, State of Victoria
@iiNet 38 down, 34 up.
-
Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
-
golfon5 (@golfon5) reported from Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Del (@b16deloz) reported
@iiNet on hold for 25 minutes so far customer service is on point as always
-
Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported
Dear ******* @iinet. You evil psychopathic creeps. You and your stupid backward attitudes and lack of trust and systems are causing me to be bullied continually by a ******* psychopath. Dear @Optus @telstra and all other phone companies. None of you ******* cause me any trouble
-
199_996 (@199_996) reported
@iiNet @norkietiger STOP TALKING, JUST F*CKING FIX THE PROBLEM!!!!!!!!! ‘iiTerrible’
-
Nat Wolland (@1NaTMaN1) reported
@iiNet any update on time-frames to resolve the hosted exchange email issue? It is putting our small business under tremendous pressure.
-
Tash W (@MVMeridian) reported
@iiNet Day 3 of spending my morning on hold for your business customer tech support to answer. 1 hour 14 minutes and counting. Unacceptable in so many ways. I just want my work emails to work! Help, please!
-
Jason McConochie (@Metocman) reported
@dccharron @gmail @iiNet Having the same problem- waiting so long to get help on the phone. What a mess they have created for small businesses
-
Blocka (@makross1) reported
@iiNet no internet for 2 days in Perth wtf is going on
-
merduh (@ahtheo) reported
@Xyenia3 @iiNet @Telstra also fix ur ****** internet
-
Barry Howell (@HowellBarry) reported
@iiNet That's the problem, I spoke to an operator yesterday and they are unable to tell me when it will be picked up or why after 11 days my order is still not even dispatched.
-
Adrian Black (@ajb_74) reported
@iiNet … can you please tell me when your Hosted Exchange will be fixed? I have been subscribing to you Service since 2013, and this completely botched upgrade and it’s impacts are appalling! When will it be fixed? Why shouldn’t I go elsewhere for my service? #iinet #broken