iiNet

iiNet Outage Report in Melbourne, State of Victoria

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3001 and 3004.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Melbourne, State of Victoria 08/17/2025 00:20

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pistolpeteypab Peter Herak (@Pistolpeteypab) reported

    @iiNet outage basically all day in Queanbeyan 2620 NSW. Classic response from @iinet have you tried turning it off and on again. You’re right I didn’t do these basic troubleshooting things before I called you to sit on the phone for hours…

  • Doqistyle Doq 🍬 (@Doqistyle) reported

    @ahricunt @iiNet help images not loading

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    How incompetent is @iiNet customer service? Employee number one transfers me to wrong department, wrong department transfers me to another wrong department, 35 minutes later, waiting on third time is the charm. Big FAT ZERO for customer service iinet.

  • brad_00 meh... (@brad_00) reported

    @iiNet @iiNet so today I have spoken to customer service, billing, provisioning and faults. Not 1 person has been able to help. I’ve been cut off twice and no call back so I get to start the whole process again. 17 years as a customer and this is the service/support I am getting

  • seanys caveman grunk 💉💉#FederalICACNow (@seanys) reported

    @AaronDodd @Telstra My experiences with @iiNet have been pretty awful. What is it with the telecoms industry?

  • kateandzara just kate (@kateandzara) reported

    .@iiNet Hi - Broadband internet and phone data have both gone down in the last 5 minutes????? Location is Brunswick Vic

  • bgoh29 Ben G (@bgoh29) reported

    @iiNet is the internet down in the Box Hill area?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Yet another disastrous tinpot organisation masquerading as a modern telco, even when it invites you to message it directly, it shows no inclination to fix its DISHONEST double-dipping on my credit card.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet Ignoring customer service feedback @iinet is indicative of your contempt towards the iinet customer and or customer service. #iinet

  • tamaraklomp1 Tamara Klomp (@tamaraklomp1) reported

    @iiNet Well I’d love to look but my home internet is so bad for the last week that I need to rely on my phone data to do anything …..and I certainly wouldn’t go through the same company that provides such intermittent cable