iiNet Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3004, 3053, 3051, 3001, 3008, 3003 and 3006.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet
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E-mail
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Wi-fi
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Total Blackout
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Phone
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TV
Live Outage Map Near Melbourne, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:-
Serena.S. (@mojopin66) reported from Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Daniel James (@MrDTJames) reported from Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Beags (@B_e_agle) reported from Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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stephen atkinson (@steveacko) reported from Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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λ (@bbmelb) reported from Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Vap0urz (@vap0urz) reported from Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Neil Killick (@neil_killick) reported from Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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golfon5 (@golfon5) reported from Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Neil Killick (@neil_killick) reported from Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
Deric Samji (@deric_samji) reported
@iiNet still seeing patchy NBN in South East Brisbane. Please help!
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Princess Paradox (@ToniChappers) reported
@iiNet very patchy/no internet in Melbourne tonight for the last few hours. Plus a planned outage tomorrow during business hours tomorrow??? Super frustrating.
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Samantha Wimala (@samantha_wimala) reported
@iiNet wifi in Meadowbank Nsw is down again. #iinetoutage
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FFT Analytics (@FFTanalytics) reported
@iiNet @cc42434374 How about instead of answering individual customer enquires, provide a real update to the recent network issues across Australia. #nbn #Australia
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Sarah Thomas (@SarahTtheWriter) reported
@iiNet Great, thanks, apology accepted. I’m obviously accessing this through my @Optus network on my phone because… well, my wifi is down and I can’t access the internet otherwise to check for your updates. @Optus how are your home broadband deals these days???
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Tiffany Kaur (@KaurTiffany) reported
@cc42434374 @iiNet I’m starting to think the same. Had my eye on them for awhile now. This outage tonight is killing me.
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Daisy 👽❤️ (@PippinRabbit) reported
@iiNet Tried for weeks with no resolution.
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Mark Ian Jones (@markianjones) reported
@iiNet slow then no NBN in 2049
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. (@adamstaples) reported
Work to do but @iiNet is down in Bendigo…taking advantage and going to bed. Work can wait until 5am.
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c c (@cc42434374) reported
@iiNet iinet only available till 9.30pm . Online only SALES. Disappointing customer service for issues and not Australian based. Aussie Broadband is looking really good as I’m chatting right now.