iiNet Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000 and 3004.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near Melbourne, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Melbourne | Phone | |
Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@strikhedonia01) reported
@twistieman @iiNet We had internet trouble for months, including lower speeds and total dropouts, the last few weeks it was daily. Called our ISP like ten times about the issue. They kept saying it was an NBN problem and arranging for an NBN tech to come out. Eight times an NBN tech failed to show.
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Ancient IT Geek 😢Had my 1st AZ. It’s Time 4 Labor
(@warwickpauld) reported
@iinet hi are there problems with the VDSL2 in north canberra, download speed has dropped to 16mbs but upload is still at 30mbs Started about 8:45pm Friday 13 Aug 2021
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Betty C
(@betchau) reported
@iiNet @tom_minc Would love to know the outcome of your situation as my iiNet support person ran out of ideas and passed on the case to the engineering team and said I could be without internet for at least 24hrs. First world problem, but difficult to do work in lockdown without it.
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Lia Weston
(@LiaWeston) reported
@iiNet I understand that, but I'm still getting spam from stuff I reported over a fortnight ago. If there was a way to simply block email addresses from the webmail dashboard, it would solve a lot of problems.
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Lady Crotchety
(@LadyCrotchety) reported
@iiNet Hi there - our internet is down in inner south Canberra (since this morning). Is there an outage? Making working from home for lockdown very difficult/impossible.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.
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Abbie Clark 🏳️⚧️
(@AbbieClark118) reported
@iiNet Sooo, we recently signed up to your cable plan and are having issues with drop outs on the router as it loses connection or the wifi just disappears and even the wired connection dies. So any idea what's up with that?
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simonfrary
(@simonfrary) reported
@iiNet has some ***** trying to upsell me on speeds I never actually got when they gave me a "free upgrade" especially since my internet has been down for at least 5 hours now.
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Andrew C
(@crossyaus) reported
@iiNet - 2 days now without internet. affecting multiple ppl in Canberra and no eta on a fix. Something to do with nbn authentication issues. Someone promised to call me in 24 hours yesterday and then didn’t. Going to move to Telstra
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Martin OConnor
(@martinoconnor50) reported
@iiNet Been recommending you for years based on good customer service. What happened, an old customer forgot his email password. Tuesday support called back after 6 hours new password failed. Yesterday no return call all day. #iinetfail