iiNet

iiNet Outage in Melbourne, State of Victoria

No problems detected at iiNet

If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3121, 3181, 3186, 3149, 3004 and 3131.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet problems in the last 24 hours in Melbourne, State of Victoria

The following chart shows the number of reports that we have received about iiNet over the past 24 hours from users in Melbourne and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iiNet Outage Chart in Melbourne, State of Victoria 09/18/2021 15:50

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 74.95% Internet
  • Wi-fi 10.16% Wi-fi
  • E-mail 7.04% E-mail
  • Total Blackout 5.03% Total Blackout
  • Phone 1.51% Phone
  • TV 1.31% TV

iiNet Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Balwyn North and Glen Iris.

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iiNet in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • kitmcmahon Kit McMahon (@kitmcmahon) reported from Melbourne, State of Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • krysbethmoore Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, State of Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • CultofJack Jac Beecroft (@CultofJack) reported from Melbourne, State of Victoria

    @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • TessaJoana Tessa (@TessaJoana) reported

    @iiNet stop transferring me to different departments as if im a ping pong ball!!! Stop claiming that you’re gonna call me back cause you keep on saying that but I’ve never once received a call back. I’ve been calling you every single day. I just want my internet connection!!!

  • Scottyharvey71 Scott Harvey (@Scottyharvey71) reported

    @iiNet Thats correct a case was lodged. This is another event now as the 1st service was restored for 24 hours. Are you going to send someone to provide a temporary service? Don’t give me nbn rubbish. We want service.

  • Scottyharvey71 Scott Harvey (@Scottyharvey71) reported

    @iiNet This service was restored yesterday and taken again today. I want this escalated to senior management. This is a medical issue.

  • Speakout211 Speakout21 (@Speakout211) reported

    @iiNet My problem is, i can't stay connected.... EVERY SINGLE DAY my internet drops out and won't come back on unless i disconnect and reboot my router... even though the router says it's connected to the internet. Sick to death of spending hours on the phone to no resolve

  • Pistolpeteypab Peter Herak (@Pistolpeteypab) reported

    @iiNet why is the internet in Queanbeyan running like trash? Has been like this for weeks. 10mbps when we should be getting 100mbps. Also don’t give me your rubbish turn it off and on again solution, done that and reset wall and modem.

  • TurambarTW Mike (@TurambarTW) reported

    @iiNet NBN down in 6153 for around 45 mins. Is there an outage here? Have done the usual power cycling, etc.

  • asclarke Ashley (@asclarke) reported

    @iiNet is ultra broadband having issues in Ballarat? Connection has been in and out all day with it mostly being out.

  • andrewmhenry22 Andrew Henry | yojhi.eth (@andrewmhenry22) reported from Perth, State of Western Australia

    @iiNet hi, our nbn is down. Is there an issue?

  • brumby_fan Brumbies Boy (@brumby_fan) reported

    Hi @iiNet is there a problem on Canberra? We’re having serious streaming issues again

  • Connor_MillerIs Connor Miller (@Connor_MillerIs) reported

    @iiNet Well it's obviously not otherwise I would have internet right now. It's literally not working at all. I have the wi-fi connections available, the internet that comes through them is literally 0 though.