iiNet

iiNet Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3052 and 3000.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Melbourne, State of Victoria 09/13/2025 04:05

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet you still have my money! I don’t want a credit I want the money back that you said you wouldn’t take for a service that you can’t provide and I haven’t had for over a month! worst customer service I have EVER encountered ! I want my money back

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported

    @iiNet hi we got a text before saying a outage might be effecting our area. Just wondering if you know when this will be sorted and our Internet will be up and running again?

  • Visual_Alchemy Simon Phillips (@Visual_Alchemy) reported

    Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice

  • xXACCEXx acce (@xXACCEXx) reported

    @iiNet trying to give my bullshit like 'yea, it's slow coz the total download speed is split across all your connected devices' Like nah bro. Wifi off, only one pc connected

  • DgDjgood David Goodhand (@DgDjgood) reported

    @tex_lea19 @iiNet Didn't i warn you about iiNet horrendous service and even worse customer service

  • MeganMinelli Megan Minelli (@MeganMinelli) reported

    @iiNet for god's sake stop emailing me and texting me saying my NBN service is awaiting activation. I'm now reporting this as spam. Given you couldn't connect me at my new address (after 20 days) I cancelled my account 3 days ago - yet you can't even process a cancellation!

  • Casablanca Phil Whitehouse (@Casablanca) reported

    @iiNet Seems to be a bit better now…117mbps down, 31mbps up. Guessing you’re cutting over to the new service already. Will monitor and let you know if things don’t improve.

  • DrawnByRoberts Roberts (@DrawnByRoberts) reported

    @iiNet 500 Internal Server Error every time I try to manage my Hosted Microsoft Services. Is something broken?

  • weezmgk Comrade Weez (@weezmgk) reported

    @ronsondalby @iiNet True. I thought I had a solution to make the NCD light back up after a power glitch, but in this case I think it's the NBN service itself that's down. Powering the NBN DPUs in the pits from the NCDs was not a good idea.

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Thunderstorm went through at 935AM, no NBN service since then. Have tried everything I know how to try to get the FTTC NCD to talk to the network, no go.