iiNet

iiNet Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2015, 2000, 2766 and 2141.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Sydney, State of New South Wales 11/09/2025 10:40

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (90%)

    Internet (90%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (2%)

    Wi-fi (2%)

  4. Phone (2%)

    Phone (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • dropbear2_0 The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, State of New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • kellyvannelson Kelly Van Nelson (@kellyvannelson) reported from Sydney, State of New South Wales

    @iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.

  • randueza Rodrigo Andueza (@randueza) reported from Sydney, State of New South Wales

    @iiNet since this morning not connecting to the network, any outages in Glebe area?

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • Gemasp Gemma Edwards (@Gemasp) reported from Sydney, State of New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • Peter_F_Ryan Peter Ryan (@Peter_F_Ryan) reported from Sydney, State of New South Wales

    @mat945 @iiNet All resolved now after an early call to @iinet technical support.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • OttoVonT Peter Metzeling (@OttoVonT) reported

    @iiNet Why is webmail down?

  • leahkam Leah Kaminsky (@leahkam) reported

    @iiNet Disgraceful @iiNet How about an announcement informing customers there is a problem and you're 'on to it' ??

  • pfbt Marquis d'Killara (@pfbt) reported

    Hi @iinet. Email not working since 1436h yesterday (25/12/2021). Your website is not responding. Can't get through on 132258. What's happening?

  • OttoVonT Peter Metzeling (@OttoVonT) reported

    @iiNet your service for webmail has been offline since xmas day. Whats going on? Cant get through on phone to you but someone is tweeting...

  • buttman65 Anthony Butt (@buttman65) reported

    @iiNet Please advise what the issue is with ypur website and emails. Wont be Chpice's provider for this year.

  • OzMikeof MikeofOz (@OzMikeof) reported

    @iiNet My email is down over Christmas and to say I'm really ****** about it is an understatement..... get it together iiNet.

  • pjohs1627 Philip Johnson (@pjohs1627) reported

    @iiNet Iinet status down . Iinet webmail down since yesterday ii net toolbox down error 522 . Ringing support nobody answering not wait time and no place in queue

  • DanRead3 Dan Read (@DanRead3) reported

    @MikeCarlton01 Dozens of @iiNet customers have been tweeting about this for over 12 hours - no response until about an hour ago. And no ETA on a fix… Appalling service

  • ralphytown Amanda Ralph (@ralphytown) reported

    @Gezza_Lenko @iiNet Seems so. I stupidly deleted my mail app as I thought the issue was on my side. Appears is a bigger issue on the #iinet side @iiNet

  • DanRead3 Dan Read (@DanRead3) reported

    @iiNet @richardawa Yep - this shows bad service by iinet - people were tweeting about this since last night and yet nothing until now. I get that tech support might close on Xmas day but if there’s a major outage like this, you really should have a backup plan to keep your customers in the loop…