iiNet Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2041 and 2000.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (79%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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beccat
(@beccat1970) reported
@iiNet DAY 4!!!!! Still waiting for this to be fixed. Sn update would be really nice seeing as we’re paying for a service we’re NOT GETTING! Time for complaints to the ombudsman I think!
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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😷
(@jrgibson1) reported
@estjune83 @iiNet Well damn. I’ve been with them for over 15 years, maybe it’s time to move providers.
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Phil
(@officialphilk) reported
@Tombarina @iiNet It already is one I can only assume that they're having some sort of issue accessing the credentials for their socials. There's no way any company could be this freaking useless. Either that or their lawyers have told them to shut up for now.
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caitysempire
(@caitysempire) reported
@iinet we’ve been with you over 19 years, and you can’t even tell us what’s happening? No apologies? No credit offer? I want better service than this.
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!
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Tony Egan
(@agegan) reported
@MikeCarlton01 Well "Australia's best..." should have real time monitoring, emergency diesel backup generators, large portable aircons units, state of the art crisis mgmt plans etc etc. Not to mention some basic customer communications. Where's the CEO and exec team? In Hawaii? :-) @iiNet
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Jen Houston
(@jen_vevie) reported
@iiNet I’m STILL not getting my emails - I’ve called the help desk - and staff had no idea of time lines or solutions. This is insane.
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Peter B
(@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you lot also ignored my DM a few days ago as well. Great service, well not really. If you can't solve your problems just own it rather than hiding.