iiNet Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (53%)
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E-mail (17%)
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Total Blackout (15%)
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Wi-fi (10%)
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Phone (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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🦠 Evan (@fictillius) reported from Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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Evan (@fictillius) reported from Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Evan (@fictillius) reported from Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Evan (@fictillius) reported from Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
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Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales
@Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂
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Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales
I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Michael Green (@mulgar) reported from Sydney, State of New South Wales
@FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.
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Simon Harper (@simon300376) reported from Sydney, State of New South Wales
@iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.
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Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Andy Donovan (@donovandy) reported from Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Jack (@jackalmuse) reported
@iinet. First of all these employee evaluations masked as "feedback" surveys adopted by your company are unethical and immorral and are based on bad science which will only output unreliable data because most customers are complete *** holes...
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Rob Mayer (@mayer_rob) reported
@iinet Can you confirm an outage in Belrose NSW. There was a tech working on the pit outside our house yesterday and ever since we have not had any internet
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David Goodhand (@DgDjgood) reported
@tex_lea19 @iiNet Bwahahahaha i got rid of iiNet over 2 years ago now cause of your horrendous service and customer service ,
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Vaughan Bellamy-Williams (@veedub3057) reported
@iiNet Hello - I'm having problems with emails sent from your web-based interface reaching UK recipients. They get through to Gmail OK but not to three other UK-based mailboxes/servers. Is this a known problem?
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Phil Whitehouse (@Casablanca) reported
@iiNet Seems to be a bit better now…117mbps down, 31mbps up. Guessing you’re cutting over to the new service already. Will monitor and let you know if things don’t improve.
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Simon Phillips (@Visual_Alchemy) reported
Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice
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Roberts (@DrawnByRoberts) reported
@iiNet 500 Internal Server Error every time I try to manage my Hosted Microsoft Services. Is something broken?
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David Goodhand (@DgDjgood) reported
@tex_lea19 @iiNet Didn't i warn you about iiNet horrendous service and even worse customer service
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Comrade Weez (@weezmgk) reported
@iiNet We're not using mobile data. We're using fixed Fon wifi on one of our neighbours' Telstra services to replace the lost fixed NBN service
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Megan Minelli (@MeganMinelli) reported
@iiNet for god's sake stop emailing me and texting me saying my NBN service is awaiting activation. I'm now reporting this as spam. Given you couldn't connect me at my new address (after 20 days) I cancelled my account 3 days ago - yet you can't even process a cancellation!