iiNet Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000 and 1148.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Dom Remond (@dremond) reported from Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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Justin Brash (@just_brash) reported from Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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matt (@theURBAN_monkey) reported from Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Dom Remond (@dremond) reported from Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Kelly Van Nelson (@kellyvannelson) reported from Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Justin Brash (@just_brash) reported from Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin 🇦🇺 (@sac3hin) reported
@iiNet Hi. I've been struggling with persistent dropouts in NBN service ever since I moved into a new house. I work from home and NBN FTTP is my only option. Multiple visits from NBN and IINET techs. No fix. Can anyone help?
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Cesare Mammarella (@Erasec) reported
Customer service @iiNet is really really bad. Cue waiting times blown out to 30 mins and to make it worse they hang up on you. 3rd phone call in 90 mins to try and resolve issue of their making. Avoid them if you can...
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Richard Kangard (@JimothyGweedz) reported
@iiNet You have horrendous customer service
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James M Miller (@jamesmiller62) reported
Paying for 28mb download speed from @iiNet home service and getting 3mb and the service call people are polite enough but talk gibberish that a technician might understand but I do not. Anyone got simple ideas? I've rebooted the modem - all I know how to do, no help.
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randal_m_smith (@randal_m_smith) reported
@Bennythepagan @iiNet Having the same issues with the iiNet Cable Service in Mt Helen (Ballarat). Glad I'm not the only one :)
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Name (@evilspew) reported
@iiNet ticket 365275611. I accepted a retention offer to switch back to you from another ISP - still waiting for my speed upgrade. How much longer? Also, i note that in my ticket there are emails i never received.
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Admiral_Dark (@thedarkadmiral) reported
@iiNet love how it says no issues at my exchange, but my internet has been down for an hour…
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Chiron Auty (@ChironAuty) reported
@iiNet so glad that you couldnt stick to your word again. YOUVE CUT OFF MY SERVICE AFTER OFFERING A MONTH FREE FOR ******** AROUND YOU MADE FOR ME LAST MONTH! all i need is a ******* NBN extension from my house to out the front so I can switch services. ******* FURIOUS!
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Dedro (@DedroWasTaken) reported
@iiNet help me I barely have internet ever
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AjTechs (@Aj619) reported
@MrWigglyAU @iiNet Now let's hope they find the box they unplugged for Ballarat and then they reconnect it so we can sync into the network again