iiNet

iiNet Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2066, 2133, 2160 and 2041.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Sydney, State of New South Wales 02/14/2026 09:00

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • dweeeeb dweeeeb (@dweeeeb) reported

    @iiNet Stand down, noob operator here. pulled one too many plugs!

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet following an "upgrade" to the 4G wireless broadband service in my area last Friday AM, my stable downloads have gone from 19-20mbps to 3-5mbps which don't even allow a stable connection for work. @iiNet help desk response... nothing we can do. WTAF?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, EVERYTHING IS ****** UP AND I NEED SOMEONE SENIOR TO TAKE RESPONSIBILITY FOR FIXING IT AS MY BUSINESS IS SUFFERING. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • mellow_may may (@mellow_may) reported

    @iiNet Worst customer service ever!! Would not recommend this internet provider to anyone! Terrible customer service that never owns up for their stuff up & cant even provide a solution to a problem they caused!! Been w/out internet for 1wk during a LOCKDOWN &they refuse to help!

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet What is extraordinary is how thin-skinned #iiNet’s social media reps can be, trying to prevent disappointed business customers from complaining publicly about its appalling service and warning them they are breaking Twitter’s rules. Want better? AVOID #iiNet.

  • DeliaBartle Delia Bartle (@DeliaBartle) reported

    @tbyrne74 @iiNet I've had nothing but outstanding service from the team at @Internode - been with them for years and any issue I've run into has been sorted quickly and efficiently over the phone. Moved house recently and had trouble re-connecting; a six minute phone call later and it was solved!

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ENDLESSLY ******* USELESS. Its support service is set up for maximum inconvenience to its customer. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • bigbadgus_ big gus (@bigbadgus_) reported

    not to mention they said the line congestion caused by them overselling their bandwith would take up to 5 years to fix and they don’t have any plans to fix the issue- that conversation ended with a ‘ if you’re unhappy we suggest finding another ISP’ i found @iiNet- much better.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ******* DREADFUL. I am suffering severe buyer's remorse. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet It seems #iiNet can’t even manage competently to deliver a sim card. Its service is TOTAL DISASTER. And it wishes to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.