iiNet

iiNet Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000 and 2222.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Sydney, State of New South Wales 04/20/2024 21:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • mulgar Michael Green (@mulgar) reported from Sydney, State of New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • belindasmilne Belindasmilne (@belindasmilne) reported

    @MMareeslatter @pauldutton1968 @iiNet If the power goes out and NBN router goes down, your old phone won’t work either unless you have a battery back up. Best to have a mobile phone on standby for emergencies

  • butcherbird 💧 butcherbird (@butcherbird) reported

    @pauldutton1968 @belindasmilne @iiNet Amaysim if you have access to Optus network. I use my phone when my NBN drops out, which is frequent. Telstra don't care.

  • irreverentlaw Theirreverentlawyer (@irreverentlaw) reported

    @iiNet I am online. My fetch activation key doesn't work. My internet is working. When I call your call centres I get told I am not online. Which is frustrating as that is now not the problem

  • pauldutton1968 👣 🌏 💫 Wiimpitja 🌳 🦅 🐾 (@pauldutton1968) reported

    @Lee_Tennant @iiNet That’s all we’ve had for two months of issues with the same broadband response to “fix” the problem. It’s bigger issue clearly if you’d check the history of complaints on the damn service.

  • Lee_Tennant Dame Holly says #gladysmustgo (@Lee_Tennant) reported

    @pauldutton1968 @iiNet I blasted them on social media, it was the only way to get them to give me a call from the local technicians rather than the clueless overseas support staff.

  • pauldutton1968 👣 🌏 💫 Wiimpitja 🌳 🦅 🐾 (@pauldutton1968) reported

    @belindasmilne @iiNet I’ve had it. I need internet access for work and I’ve used my own money for mobile data to make sure I could stay connected. Today’s no help run around was the last. I’ll be contacting Communications Ombudsman about this.

  • Gervo1865 L Gervasoni (@Gervo1865) reported

    @NBN_Australia @iiNet internet has been going out a lot in Hepburn Springs over the past 2 months. Been out for 20 mins now ... turned modem off and on 3 times but no joy. Anyone else having problems?

  • MMareeslatter Maree Slatter (@MMareeslatter) reported

    @belindasmilne @pauldutton1968 @iiNet They recently tried to take our 'spare' non electronic phone when servicing our line, I had to tell them that I need it for when the power goes out. It's sooooooooo bad.

  • Rockamummy Rocka (@Rockamummy) reported

    @shaggy_steve @iiNet @Krusey_mate Yeah we did, having so many issues with everything running slow. Switched to Launtel a few months ago and I couldn't recommend them enough!

  • TroyNababan Troy Nababan (@TroyNababan) reported

    Thanks @iiNet for another run of unreliable service!!! I guess I’ll spend the next few days hot spotting to my phone until I can cancel my account!!!