iiNet

iiNet Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Sydney, State of New South Wales 12/03/2024 09:05

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Sydney, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • AdamGoldstien Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales

    @iowenjones @iiNet Wow. That shit

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • kellyvannelson Kelly Van Nelson (@kellyvannelson) reported from Sydney, State of New South Wales

    @iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again

  • Avo_Spread Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AEBayley ✳✳🕯🐀🐭🔥🐝🐝🌱🐞💧the enemy / cave dweller (@AEBayley) reported

    @iinet has been down now for over 12 hours. Error notice has blame on WA weather patterns. WTH... has it melted the network? #iiNet #FAIL

  • ashcryptoman ashley (@ashcryptoman) reported

    @iiNet email still down Melbourne, sort it.

  • tantryl Janus Pitt (@tantryl) reported

    @iiNet is there a service outage in Bunbury/South Bunbury? I'd check the outages page but, well, you know.

  • olafsbrain Chris Downes (@olafsbrain) reported

    @iinet spreading Christmas cheer with a prolonged outage (>30 hrs) with NO NOTIFICATION and NO HELP. Useless in the extreme. USELESS

  • StuartSMWalker Stuart (@StuartSMWalker) reported

    @iiNet @iinet Oh, and even though email is down, perhaps you could recommend an alternate SMTP provider to use in the short term. This would be v useful for people to able to at least SEND an email to friends/clients stating the situation and maybe even providing g an alternate email.

  • craignewman74 CeeDeeEn (@craignewman74) reported

    @iiNet it’s been over 24hrs with no email. Surely by now we deserve more info than just ‘extreme weather’. Poor customer service.

  • indianamulder Shaun Rushby (@indianamulder) reported

    @iiNet @heymiiike Mate I’m in Cairns and I haven’t had email since nearly 4pm Xmas Day. There are a large number of people complaining. How can you guys have no issues showing? Your servers need a reboot!

  • FGecolarge FG (@FGecolarge) reported

    @iiNet Hi Guys I see the website is down due to a weather event.......so says the website - the Twittier account is a useful way to inform people...

  • StuartSMWalker Stuart (@StuartSMWalker) reported

    @iiNet Thanks for the update John. However, given that I believe this has happened before, it sounds like it's high time to update the aircon/generators/insulation etc on this particular data centre (or even move to a new data centre?). Any hardware issues?

  • eve_staff Eve Stafford (@eve_staff) reported

    @iiNet Service is out. No emails. No phone access either. Please post a statement on here @iinet.