iiNet Outage in Brisbane, State of Queensland

@iiNet down in brisbane, anyone having difficulties contecting to the internet?

Want to waste time - ring #iinet for service.

@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

@iiNet is there any issues with NBN in Canberra

6.05 AM and I have already submitted a complaint to the Telco Ombudsman to try and get @NBN_Australia to connect us after 6 months of failure. @iiNet @Telstra have failed! Ironic my PhD was on optical fibres!

@NBN_Australia apparently your network is out in petersham according to @iiNet .....

@iiNet HiiNet, sudden outage in success WA?

@iiNet Hi iiNet, my nbn appears to be down in Glen Iris, Victoria. Any info for me?

@iiNet That test was via a Wi-Fi connected iPad. It’s a few hours later and I’ve done a test from the desktop and from a Wi-Fi connected iPhone, and it’s now over 20 Mbps. But for the last week or so it’s been erratic, can tell because our Ethernet-connected Apple TV has been very slow.

@iiNet hey if I called earlier reporting a problem and the problem is now fixed but a technician is coming tomorrow, do I need to call to cancel that or is it still good that they come check it anyway?

@iiNet I received an email saying that the promotion period under which I purchased my service would soon end and would now be billed at the rate of $5 per month- does that just mean my bill will increase by $5 a month?

@iiNet Oh right How silly of me You want ME to enable a fix for bad coding Not going to happen Thanks for the response Peace out

C’mon @iiNet @NBN_Australia this is absolutely ridiculous. Down multiple days in a row - insufficient notifications. Missed critical meetings and tasks