iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	6 days ago
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Phone	2 months ago
Brisbane	Wi-fi	2 months ago
Brisbane	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  dhaulagiri (@dhaulagiri6) reported 15 seconds ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  BlakeGreen118 (@blake_andersson) reported 8 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  MurfasaurusRex (@dansheps_) reported 8 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  MurfasaurusRex (@dansheps_) reported 23 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  Ross S. (@DreadedScurrvy) reported 24 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 34 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  liz franklin (@Mcali4) reported 37 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  Tom (@tja0830) reported 46 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  Tom (@tja0830) reported 53 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  Robbie Munro (@Rmunz79) reported 59 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy jbt (@jimmyjbt) reported 21 seconds ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Paul Duthie (@pduthie_au) reported 4 minutes ago

  @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

• 
  Rod L (@lavo96) reported 6 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported 9 minutes ago

  @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

• 
  Andy Moulton (@AndyMoulton) reported 9 minutes ago

  @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

• 
  Books (@Books4566) reported 14 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  AEB (@AEBayley) reported 15 minutes ago

  Bloody hell @iiNet still down...48hrs and counting 🤬

• 
  Gary Young (@Gary_Young2) reported 23 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  Tricia Burns (@Ice_Tee_0o0) reported 25 minutes ago

  @iinet is there an outage in 2281 area?

• 
  johnjet1 (@johnjet0) reported 25 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.