iiNet

iiNet Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4006, 4000 and 4171.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Brisbane, State of Queensland 04/18/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brisbane, State of Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

  • dhaulagiri6 dhaulagiri (@dhaulagiri6) reported from Brisbane, State of Queensland

    Want to waste time - ring #iinet for service.

  • WilliamCStubbs William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland

    Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

  • DreadedScurrvy Ross S. (@DreadedScurrvy) reported from Brisbane, State of Queensland

    @iiNet down in brisbane, anyone having difficulties contecting to the internet?

  • blake_andersson BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland

    @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • GAKimpton Guy Kimpton (@GAKimpton) reported

    @iiNet your staff keep ringing me and hanging up when I answer. Thanks for the call back but it didn't fix the issue if you don't talk to me.

  • spezialDG DG (@spezialDG) reported

    @iiNet no internet (VDSL2) for 14 hours in Yarralumla. We are in a lockdown. According to your outage page, a minor fault. 14 hours!

  • freddstid whisaldolf (@freddstid) reported

    @iiNet @MojangSupport @AskPS_ANZ idk if it's a connection or a console or Minecraft problem but as I log into Minecraft comes up say unable to connect to Microsoft store and can't join realms. I'm sure this is happening to other console users tho

  • JehanJey Jehandan Jeyaseelan (@JehanJey) reported

    @iiNet I have been having DNS issues browsing websites since joining you on 16/9. I am in Canberra. Reported issue to iiNet on 19/9 replied to tech e-mail on 22/9 received no reply called on 30/9 to escalate issue still waiting for reply it is now 3/10. When will this be fixed?

  • Allyg071 Ali G (@Allyg071) reported

    @iiNet Do not use this service! I have had the absolute worst service from this company. Wasting my time. Not notifying me or advising me of issues with set up and of course have still been charged twice for a service never implemented with no response as to why! Steer clear!

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet I am not confused... however your accounts teams seems to be confused about the concept of keeping accounts in order and customer service.

  • Miss_Em_J Em C (@Miss_Em_J) reported

    @SlackStatus @iiNet little help.

  • tomrey_au Doubly Free (@tomrey_au) reported

    Just rang @iinet to cancel my fetch TV since no one watches it anymore, and support staffer asked me what mobile company I’m with and how much I’m paying a month. No, you don’t do market research when I’m calling for support.

  • Craza_ Cnqr carry (@Craza_) reported

    Lmao @iiNet you guys have to be the worst when it comes down to customer service you guys said you will send me a modem to try and help so I asked if that doesn’t fix anything do I have to put up with the drop outs and ping spikes and you’re customer service agent said “yes”

  • paiqes paige ☻ (@paiqes) reported

    hey @iiNet. how come when i pay for 100mbps internet i only get 1.40mbps down and 1.23mbps up? 🥴