iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	28 days ago
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Phone	3 months ago
Brisbane	Wi-fi	3 months ago
Brisbane	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  dhaulagiri (@dhaulagiri6) reported 4 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  Tom (@tja0830) reported 5 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  BlakeGreen118 (@blake_andersson) reported 6 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 11 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  MurfasaurusRex (@dansheps_) reported 25 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  MurfasaurusRex (@dansheps_) reported 39 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  liz franklin (@Mcali4) reported 40 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  Ross S. (@DreadedScurrvy) reported 43 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  Robbie Munro (@Rmunz79) reported 45 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  Tom (@tja0830) reported 52 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zane Elzein (@Zanelzfd3) reported 4 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  cyph (@imcyph) reported 4 minutes ago

  @iiNet **** you let me switch isps i hate you so much

• 
  Grumpy Dad (@Bendigodaz) reported 4 minutes ago

  @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

• 
  Patrick Sedgley (@sedgley_patrick) reported 4 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 5 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  freddstid (@freddstid) reported 7 minutes ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

• 
  Miriam Cosic (@miriamcosic) reported 9 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  wellsfargo (@wellsfargo47315) reported 11 minutes ago

  @iiNet @networkoutage your service is down once again

• 
  H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported 12 minutes ago

  Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 13 minutes ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡