iiNet Outage Report in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Phone	17 days ago
Brisbane	Wi-fi	25 days ago
Brisbane	Phone	27 days ago
Brisbane	Internet	1 month ago
Brisbane	Internet	2 months ago
Brisbane	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Robbie Munro (@Rmunz79) reported 10 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  liz franklin (@Mcali4) reported 12 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 14 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  MurfasaurusRex (@dansheps_) reported 25 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  Ross S. (@DreadedScurrvy) reported 27 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  Tom (@tja0830) reported 33 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  Tom (@tja0830) reported 37 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  MurfasaurusRex (@dansheps_) reported 41 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  dhaulagiri (@dhaulagiri6) reported 44 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  BlakeGreen118 (@blake_andersson) reported 46 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😷 The Drop Bear (@dropbear2_0) reported 7 minutes ago from Sydney, New South Wales

  Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

• 
  🦠 Evan (@fictillius) reported 8 minutes ago from Sydney, New South Wales

  A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

• 
  Jonathan Benjamin (@jon_benj) reported 9 minutes ago from Adelaide, South Australia

  @iiNet DM me and I’ll send you my customer number.

• 
  Dom Remond (@dremond) reported 11 minutes ago from Sydney, New South Wales

  Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

• 
  David Jenkins (@DavJenks) reported 13 minutes ago from Sydney, New South Wales

  @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

• 
  becs (@rbcalhr) reported 15 minutes ago from Westfield, Western Australia

  @iiNet is genuinely the worst internet provider

• 
  Simon Pallister (@simonpallister) reported 17 minutes ago from Sydney, New South Wales

  @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

• 
  Kylie Parker (LotusAccts) (@KylieParkerCA) reported 23 minutes ago from Sydney, New South Wales

  Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

• 
  Lestor (@lestorthebadd) reported 26 minutes ago from Katoomba, New South Wales

  @iinet on hold on chat for more than two hours since mo internet connection for more than a week cant even get them to reply to an email sent last week the worst customer service ever

• 
  A D A M. L O G A N. (@BenPugsley) reported 28 minutes ago from Bells Creek, Queensland

  @NotMario05 @iiNet It's not for non payment. Its the weird porn has broken their server