iiNet Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4152, 4151 and 4132.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (79%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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BlakeGreen118
(@blake_andersson) reported
from
Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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Tom
(@tja0830) reported
from
Brisbane, State of Queensland
@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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William Smith-Stubbs 🐨
(@WilliamCStubbs) reported
from
Brisbane, State of Queensland
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne Hill
(@dwayne_hill) reported
@iiNet Hi, are there any current issues with email as we cannot currently log in (was working not very long ago), we can still access internet and the toolbox but email login is not working (looks to be a few other reporting something on downdetector also)
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HG
(@hgo7627) reported
@ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.
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Comrade Weez
(@weezmgk) reported
@iiNet we had our NBN FTTC network connection device replaced on 1 Jan. VOIP phone service has not worked since. Callers to our land line VOIP get a recording 'your call can not be connected at this time OCA 0188.' Outgoing calls get a continuous 900Hz tone.
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John Banks
(@johnban81940041) reported
@iiNet Really? I’m waiting for a call from a senior manager in your customer relations team? But I’ve been told I have to wait until late Monday afternoon to see whether he bothers to call or not?
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Sara Davies
(@welshbird77) reported
@iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !
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John Banks
(@johnban81940041) reported
@acmadotgov are there any scammers impersonating @iiNet out there? If so can I get their details please. I suspect their customer service would be much better.
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RetroMonkey
(@Retromonkey8) reported
So @iiNet refuses to read me emails or hear me out. You refuse to credit my account, you continue to call me ok the phone and fail to even come close to an acceptable standard of customer service. 3 days ago I asked for all correspondence to be conducted over email.
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A D Morgan
(@A_D_Morgan) reported
@iiNet this section of your email signature means little when you’ve caused my phone to stop working. “If your issue can't wait, please call our Support Team on 13 22 58 or our Sales Team on 13 19 17 and we'll be happy to help.” I’ve sent 3 or 4 emails now to no response.
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John Banks
(@johnban81940041) reported
@iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN
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John Banks
(@johnban81940041) reported
@iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.