iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	26 days ago
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Phone	3 months ago
Brisbane	Wi-fi	3 months ago
Brisbane	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Tom (@tja0830) reported 8 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  Tom (@tja0830) reported 9 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  dhaulagiri (@dhaulagiri6) reported 12 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  liz franklin (@Mcali4) reported 14 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  Robbie Munro (@Rmunz79) reported 15 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  Ross S. (@DreadedScurrvy) reported 27 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  MurfasaurusRex (@dansheps_) reported 38 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 43 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  MurfasaurusRex (@dansheps_) reported 54 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  BlakeGreen118 (@blake_andersson) reported 60 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Sedgley (@sedgley_patrick) reported 9 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  AEB (@AEBayley) reported 12 minutes ago

  Bloody hell @iiNet still down...48hrs and counting 🤬

• 
  Rancey (@NotAlexRance) reported 12 minutes ago

  Iinet has been down in Geelong for the past 6 hours and there hasn't been an actual update for 4 hours what is going on?! @iiNet

• 
  Nick Karpetis (@NickKarpetis) reported 14 minutes ago

  @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

• 
  David T (@david84tran) reported 14 minutes ago

  @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

• 
  Independents in. (@Laird_Bruce) reported 15 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  freddstid (@freddstid) reported 20 minutes ago

  @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

• 
  kalowi (@DrStuartHawkins) reported 20 minutes ago

  moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

• 
  Andy Moulton (@AndyMoulton) reported 20 minutes ago

  @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

• 
  fozzyb3ar (@KickFozzyb3ar) reported 21 minutes ago

  @LobbyHavoc thank you for the host @iiNet ive been with you guys for years and now its turn to **** fit now or i wont pay the next bill i shouldnt have to keep calling you guys about it