iiNet

iiNet Outage Report in Brisbane, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Brisbane, State of Queensland 11/18/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Phone (5%)

    Phone (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

  • WilliamCStubbs William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland

    Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

  • blake_andersson BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland

    @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • childhathead Wavy Hat Man (@childhathead) reported

    @iiNet im sick of calling you for the last 3 months to fix my internet ans doing the same thing for it to last 2 weeks and do same thing again. Everytime I tell the person this they don’t listen and every time 2 weeks later I’m in same spot not internet sick of it

  • aivakic Ante Ivakic (@aivakic) reported

    @iiNet any updates on nbn poi double view outage?

  • TheSassyRed Eleanor Howlett (@TheSassyRed) reported

    Is anyone else have massive problems with @iinet internet speeds today in Melbourne? Holy hell! :/

  • DreadedScurrvy Ross S. (@DreadedScurrvy) reported

    Whats going on @iinet down again on a Friday night? Whats the deal?

  • SandyHorne61 Sandy Horne (@SandyHorne61) reported

    Hey @iiNet ... could I trouble you for a reply to my SMS and/or email please? Even a phone call would be nice. I was told 1-2 hours. It has now been more than 3.5 hours. Don't leave me in limbo like this!

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Because the storm had passed and connectivity returned there was apparently nothing they could do. "Call us back when/If the outage happens again." Monday night it happened again so we called @iiNet

  • catharsispro Christian Holland (@catharsispro) reported

    @iiNet any update on this issues around Gwandalan NSW? NBN 100 only getting 20mps and dropping out constantly in the past 24 hours. Router rebooted many times.

  • O_JohnnyBravo_O JB (@O_JohnnyBravo_O) reported

    So @iiNet has clearly been hacked. I get a legit invoice telling me that a bill is due but all is good as I have direct debit setup. Week later I get a 'credit card declined' email and a dodgy link to a website looking and smelling like iinet, but isn't asking me to login to pay.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    This never happened with ADSL. Only since the NBN changeover. We have fibre to the node (thanks Malcolm). Took us one or two storms to connect the outage with the storm activity. Reported it in Feb to @iiNet who promised to log it as a fault.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.