iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	1 month ago
Brisbane	Internet	2 months ago
Brisbane	Phone	3 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	5 months ago
Brisbane	E-mail	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Tom (@tja0830) reported 10 seconds ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  MurfasaurusRex (@dansheps_) reported 2 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  dhaulagiri (@dhaulagiri6) reported 4 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  liz franklin (@Mcali4) reported 11 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  MurfasaurusRex (@dansheps_) reported 16 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  BlakeGreen118 (@blake_andersson) reported 22 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  Ross S. (@DreadedScurrvy) reported 27 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 39 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  Tom (@tja0830) reported 42 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  Robbie Munro (@Rmunz79) reported 50 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tricia Burns (@Ice_Tee_0o0) reported 8 minutes ago

  @iinet is there an outage in 2281 area?

• 
  Nik (@dalekman9999RP) reported 8 minutes ago

  @iiNet i have sent a message. Having issues currently.

• 
  nbn® Australia (@NBN_Australia) reported 9 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  Patrick Sedgley (@sedgley_patrick) reported 11 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  Ó Dubhaigan (@ek_loki) reported 12 minutes ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

• 
  johnjet1 (@johnjet0) reported 14 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Baz Nolan (@BazNolano) reported 14 minutes ago

  Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎

• 
  Richard Crowden (@ScaredyCat44) reported 15 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you

• 
  Miriam Cosic (@miriamcosic) reported 15 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  cyph (@imcyph) reported 20 minutes ago

  @iiNet **** you let me switch isps i hate you so much