iiNet Outage in Brisbane, State of Queensland

@iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

@iiNet down in brisbane, anyone having difficulties contecting to the internet?

Want to waste time - ring #iinet for service.

@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

Bit over the bad service @iinet 🙄 Long term customer thinking of changing.

@NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.

@iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...

@iiNet internet keeps dropping out every 5-10 mins in New Farm. Any chances of sorting your **** out?

How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet

@NBN_Australia You’re joking, right? It is @NBN_Australia who are causing the connection issues - not our home infrastructure or @iiNet. You need to not schedule works during normal work hours.

@iiNet service continually dropping out several times a day. Happened 3 times already today in Thornbury 3071.

@oldgreynurse @iiNet I don’t blame iiNet - this issue is with @NBN_Australia scheduling their ‘upgrades’ during the working day. We have a HFC connection that dies every time it rains, and now they cut us off when we need it for more than just Netflix.

last time this is a smuggling contraband and fixing it up and dusting it down correctly with all T crossed and i dotted @iiNet

@iiNet why is my internet down?