iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	1 month ago
Brisbane	Internet	2 months ago
Brisbane	Phone	3 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	5 months ago
Brisbane	E-mail	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  dhaulagiri (@dhaulagiri6) reported 16 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  Tom (@tja0830) reported 18 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  MurfasaurusRex (@dansheps_) reported 24 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  Robbie Munro (@Rmunz79) reported 30 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 31 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  liz franklin (@Mcali4) reported 32 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  BlakeGreen118 (@blake_andersson) reported 43 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  Ross S. (@DreadedScurrvy) reported 46 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  MurfasaurusRex (@dansheps_) reported 47 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  Tom (@tja0830) reported 49 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@stueyissickofit) reported 12 seconds ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Ty Ty (@TYTY777729) reported 4 minutes ago

  @pduthie_au @iiNet It’s been pre bad ay

• 
  Anthony | mostdope.eth (@0xMostdope) reported 6 minutes ago

  @iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.

• 
  Dougie Herd (@dougie_herd) reported 10 minutes ago from Canberra, ACT

  @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

• 
  Concerned_Citizen_53 (@excalgarian45) reported 10 minutes ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

• 
  Toast (@VelZeNZ) reported 12 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Nathan Moraza (@shwing_dusty) reported 13 minutes ago

  There is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.

• 
  Diane Dromgold (@DianeDromgold) reported 15 minutes ago

  @iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.

• 
  Toast (@VelZeNZ) reported 19 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Deb Monotti (@dmann_deb) reported 25 minutes ago

  @iiNet when will the outage in Geelong be fixed? Need to work tonight and no wifi?