iiNet

iiNet Outage Report in Brisbane, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Brisbane, State of Queensland 11/19/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Phone (5%)

    Phone (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

  • blake_andersson BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland

    @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ninalo Nina Luda (@ninalo) reported

    @iiNet I just do not understand how the system in works if I am always experiencing an outage but none else is? ( In my street)

  • mynameisjanah J. (@mynameisjanah) reported

    i just got told "because you have an HFC connection, we do regular maintenance, and that is why you suffered service issues" "but i have a quote that says there were no service issues at the time of my complaint" @iiNet

  • Josephcoinstag Josephco.instagram (@Josephcoinstag) reported

    @iiNet 72 hours no internet access..iiNet technical people telling me yesterday iiNet sales people had misled me..three phone calls from iiNet support today where link quality was so bad we could not talk..seriously...@iiNet

  • thatsjazz2 💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet Why is there such a huge difference bt/n down and up? What sort of NBN do you have?

  • MarkBrooksDodd Mark Dodd (@MarkBrooksDodd) reported

    @nicktrav @iiNet @TPG_Telecom I've had to calm by Dad down from the ramparts of "class action law suit" as I feel like it should be able to resolved commercially - but it is a last resort. I'll see if we can get a shibboleet.

  • mynameisjanah J. (@mynameisjanah) reported

    i'm loving that i have the DMs from my conversation with @iiNet yesterday, they are helping me cut through the bullshit. i was almost fobbed off because i have a hybrid node network i had no choice to buy

  • Sabre070 Josh Harvey (@Sabre070) reported

    @iiNet Happened again tonight, seems to be the same issue. Any investigation would be appreciated.

  • thatsjazz2 💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet OK, and just again, why such a big difference between down and upload. HFC is only available in limited urban areas I think?

  • HappySinger Dave The Happy Singer (@HappySinger) reported

    Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.

  • mackc5 Chris Mackenzie (@mackc5) reported

    @iiNet service is suspended but you have charged me overnight. Any chance of turning the internet back on?