iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	13 days ago
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Phone	2 months ago
Brisbane	Wi-fi	3 months ago
Brisbane	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  MurfasaurusRex (@dansheps_) reported 2 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  Ross S. (@DreadedScurrvy) reported 5 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  BlakeGreen118 (@blake_andersson) reported 10 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  Tom (@tja0830) reported 18 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  Tom (@tja0830) reported 21 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  liz franklin (@Mcali4) reported 31 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  Robbie Munro (@Rmunz79) reported 34 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  dhaulagiri (@dhaulagiri6) reported 40 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  MurfasaurusRex (@dansheps_) reported 41 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 58 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Dromgold (@DianeDromgold) reported 4 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Diane Dromgold (@DianeDromgold) reported 5 minutes ago

  @iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.

• 
  Nick Carr (@NicksaCarr) reported 7 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Rod L (@lavo96) reported 7 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Sarah Brewer (@BrewerVASocial) reported 8 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Toast (@VelZeNZ) reported 11 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  freddstid (@freddstid) reported 11 minutes ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

• 
  Campbell Henderson (@campbehenderson) reported 12 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Aaron Nautilus (@TheLlamaKingg) reported 15 minutes ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet

• 
  Marijo Kresoja (@KresojaMarijo) reported 19 minutes ago

  @iiNet, what's the story with the internet outage again in Lyneham ACT?