iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	23 days ago
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Phone	3 months ago
Brisbane	Wi-fi	3 months ago
Brisbane	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Tom (@tja0830) reported 1 minute ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  MurfasaurusRex (@dansheps_) reported 3 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  dhaulagiri (@dhaulagiri6) reported 4 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  Robbie Munro (@Rmunz79) reported 5 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  MurfasaurusRex (@dansheps_) reported 7 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 17 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

• 
  BlakeGreen118 (@blake_andersson) reported 17 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  Tom (@tja0830) reported 25 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  Ross S. (@DreadedScurrvy) reported 48 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  liz franklin (@Mcali4) reported 57 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Birds Aren't Real (@LisaGlass200) reported 2 minutes ago

  @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

• 
  Phillip Ray (@Ereon74) reported 5 minutes ago

  @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

• 
  Toast (@VelZeNZ) reported 7 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Sarah Brewer (@BrewerVASocial) reported 7 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Gary Young (@Gary_Young2) reported 8 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 9 minutes ago

  @iiNet BizSupport total incompetence, billing us after service was cancelled.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 10 minutes ago

  @iiNet Will do. And will hang up!

• 
  Miriam Cosic (@miriamcosic) reported 14 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  nbn® Australia (@NBN_Australia) reported 17 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 23 minutes ago

  @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.