iiNet outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent iiNet outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	25 days ago
Brisbane	E-mail	27 days ago
Brisbane	Phone	1 month ago
Brisbane	Wi-fi	2 months ago
Brisbane	Phone	2 months ago
Brisbane	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Tom (@tja0830) reported 12 minutes ago from Brisbane, Queensland

  @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

• 
  Tom (@tja0830) reported 14 minutes ago from Brisbane, Queensland

  @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

• 
  MurfasaurusRex (@dansheps_) reported 23 minutes ago from Brisbane, Queensland

  @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

• 
  BlakeGreen118 (@blake_andersson) reported 28 minutes ago from Brisbane, Queensland

  @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

• 
  liz franklin (@Mcali4) reported 30 minutes ago from Brisbane, Queensland

  @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

• 
  dhaulagiri (@dhaulagiri6) reported 39 minutes ago from Brisbane, Queensland

  Want to waste time - ring #iinet for service.

• 
  Robbie Munro (@Rmunz79) reported 43 minutes ago from Brisbane, Queensland

  @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

• 
  Ross S. (@DreadedScurrvy) reported 53 minutes ago from Brisbane, Queensland

  @iiNet down in brisbane, anyone having difficulties contecting to the internet?

• 
  MurfasaurusRex (@dansheps_) reported 57 minutes ago from Brisbane, Queensland

  @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

• 
  William Smith-Stubbs 🐨 (@WilliamCStubbs) reported 60 minutes ago from Brisbane, Queensland

  Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toast (@VelZeNZ) reported 4 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  🇦🇺Mdub (@mattwallis81) reported 5 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  GillianA 🌺 (@_IndianPacific) reported 8 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  nullb (@nullb4) reported 8 minutes ago

  @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

• 
  John Morgan (@Johnymorgz) reported 14 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

• 
  Dan Mill (@DanMillTraining) reported 15 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft

• 
  freddstid (@freddstid) reported 16 minutes ago

  @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

• 
  iiNet (@iiNet) reported 17 minutes ago

  @WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.

• 
  Julia Lawrinson (@julialawrinson) reported 18 minutes ago

  @iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???

• 
  Birds Aren't Real (@LisaGlass200) reported 18 minutes ago

  @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling