iiNet outages and service status in Sippy Downs, Queensland

Problems in the last 24 hours in Sippy Downs, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sippy Downs, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Sippy Downs, Queensland

Latest outage, problems and issue reports in Sippy Downs and nearby locations:

• 
  LionsTalk (@LionsTalk) reported 28 minutes ago from Sunshine Coast, Queensland

  @TerryOBrien4 @MeckeringBoy I’m with iinet and they just notified me that they cannot provide the 100NBN service they offer.

• 
  A D A M. L O G A N. (@BenPugsley) reported 33 minutes ago from Bells Creek, Queensland

  @NotMario05 @iiNet It's not for non payment. Its the weird porn has broken their server

• 
  christine ellison (@mrspinchbeck) reported 49 minutes ago from Twin Waters, Queensland

  @iiNet I live in Rosemount where there was an unexpected power outage this morning. My modem refuses to reconfigure. Is there an outage here

• 
  christine ellison (@mrspinchbeck) reported 51 minutes ago from Twin Waters, Queensland

  @iiNet It seems to be an NBN outage, confirmed by local computer co. It might take a while.

• 
  LionsTalk (@LionsTalk) reported 58 minutes ago from Sunshine Coast, Queensland

  @iiNet I’ll see what I can do. I’d really hate to go to all this trouble and still find that the problem is at your end.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Bell (@gReb3l) reported 3 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  johnjet1 (@johnjet0) reported 6 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Anthony Widdowson 🐦 (@skyfire747) reported 6 minutes ago

  Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

• 
  animal chin (@Jacobage) reported 7 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

• 
  Syed Mahmood (@syedmahmood988) reported 7 minutes ago

  @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

• 
  Miriam Cosic (@miriamcosic) reported 16 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  FreshGlade (@FreshGlade) reported 16 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  Independents in. (@Laird_Bruce) reported 16 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Toast (@VelZeNZ) reported 16 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  matt patterson (@mttptt22) reported 17 minutes ago

  @iiNet could you please advise if the internet is down again in Geelong, 3216?