iiNet outages and service status in Sippy Downs, Queensland
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Sippy Downs, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Sippy Downs, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Sippy Downs, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports Near Sippy Downs, Queensland
Latest outage, problems and issue reports in Sippy Downs and nearby locations:
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LionsTalk (@LionsTalk) reported from Sunshine Coast, Queensland@TerryOBrien4 @MeckeringBoy I’m with iinet and they just notified me that they cannot provide the 100NBN service they offer.
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christine ellison (@mrspinchbeck) reported from Twin Waters, Queensland@iiNet It seems to be an NBN outage, confirmed by local computer co. It might take a while.
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A D A M. L O G A N. (@BenPugsley) reported from Bells Creek, Queensland@NotMario05 @iiNet It's not for non payment. Its the weird porn has broken their server
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christine ellison (@mrspinchbeck) reported from Twin Waters, Queensland@iiNet I live in Rosemount where there was an unexpected power outage this morning. My modem refuses to reconfigure. Is there an outage here
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LionsTalk (@LionsTalk) reported from Sunshine Coast, Queensland@iiNet I’ll see what I can do. I’d really hate to go to all this trouble and still find that the problem is at your end.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Lawrinson (@julialawrinson) reported@iiNet You used to be great. Now, you have THE WORST customer service out there. What happened???
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Greg Bell (@gReb3l) reportedHi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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freddstid (@freddstid) reported@iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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zDarkrai (@Simplismm) reported@iiNet @Xyenia3 hey can you fix my internet lol its been acting up
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@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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Michelle Sullivan @mis@aus.social (@misullivan) reported@aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,
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Diane Dromgold (@DianeDromgold) reportedIt's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?
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Ty Ty (@TYTY777729) reported@pduthie_au @iiNet It’s been pre bad ay
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Stuart (@stueyissickofit) reportedOk @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.