TPG Telecom Outage Report
Why is my TPG Telecom service not working?
No problems detected
If you are having issues, please submit a report below.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TPG Telecom compensate me for the outage?
The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (80%)
-
Wi-fi (8%)
-
Total Blackout (7%)
-
E-mail (3%)
-
Phone (1%)
-
TV (%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Carpet Burn
(@CarpetBurn84) reported
@TPG_Telecom internet outage in south australia. How long until issue is resolved??
-
VixzyAU
(@VixzyAU1) reported
@TPG_Telecom my internet has been **** lately can you tell me what I need to do.
-
ma2444
(@ma24442) reported
@TPG_Telecom are use gonna fix this or just say ur gonna fix it?
-
Tetrisnet
(@Tetrisnet) reported
@TPG_Telecom Can you let Australia know when your National Outage has been resolved please ?
-
Rahul
(@Rg31d) reported
@TPG_Telecom Why should I pay for such service?
-
Laoch
(@Laoch16) reported
Anyone else experience internet issues in Sydney area ? It's chronic. @TPG_Telecom
-
Tellah
(@TellahSocial) reported
@VikashTripathiG @TPG_Telecom @TPG_Telecom can you give us an ETA on it being resolved? or even what the issue is? also what about reimbursements? because of covid people are forced to work from home relying on their internet for income, you have potentially cost thousands in work loss.
-
Sam Stoker Stan Account
(@wwf___diva) reported
Can u fix your service? @TPG_Telecom so frustrating
-
Viraj Leanage
(@VirajLeanage) reported
@TPG_Telecom @chrisnendick Yeah hurry up I'm was doing this online uni test and it got cancelled I may fail the test as it's ends in 10 min 😡
-
Kipplegull
(@kipstergull) reported
@lizzaiii @TPG_Telecom 3124 been bad too
-
ßert ωerdeη
(@bertwerden) reported
@LMerc25 @TPG_Telecom Only took 3 Hours, 10 Minutes to desist with the “send us your account details” to acknowledge they had an issue.
-
Richard O'Brien (he/him)
(@QualityAutomatn) reported
@TPG_Telecom just how widespread is this outage?
-
Sam Stoker Stan Account
(@wwf___diva) reported
This outage is so bad even your website is down @TPG_Telecom 🤡
-
Jit
(@godhwanijm) reported
@TPG_Telecom No internet, is this TPG national outage? NBN Co showing no outage in my area
-
Tellah
(@TellahSocial) reported
@TPG_Telecom @neve6017 @TPG_Telecom can you give us an ETA on it being resolved? or even what the issue is? also what about reimbursements? because of covid people are forced to work from home relying on their internet for income, you have potentially cost thousands in work loss.
-
Rob Wood
(@RobWoodWasHere) reported
@gtvone @TPG_Telecom Never be nice to the tech support. They will come to expect it. ;)
-
Gerald Thomas
(@geraldthomas99) reported
@TPG_Telecom @networkoutage TPG Internet down since 9pm last night. Status Message says No Problems. Service Desk says they only open at 9am. Really?
-
me
(@PoissonProcess) reported
@renzbenz2000 @TPG_Telecom Update your DNS in the router to use cloudflare 1.1.1.1 and 1.0.0.1 - it is the service provider’s DNS services which have failed.
-
BryNnNyrB
(@BryNnNyrB) reported
@TPG_Telecom very interesting day. I received a call today from one of your reps trying to convince me to stay with TPG. Glad I cancelled my NBN service and decided to switch to @Aussie_BB next week. I can’t stand poor customer service such as this anymore.
-
𝖑 𝖎 𝖟
(@lizzaiii) reported
Is there an outage in 3073 or something because my NBN has been absolutely shocking tonight @TPG_Telecom
-
ma2444
(@ma24442) reported
@TPG_Telecom @TanmHere soo use gonna fix or say the same thing??
-
Chi Him
(@edmond_wan) reported
@TPG_Telecom well done TPG, what a server! can you fix this asap as everyone’s are working from home across the Australia! Are you forcing everyone to take annual leave tomorrow?
-
𝖑 𝖎 𝖟
(@lizzaiii) reported
@Martin_Sanna @TPG_Telecom Vodafone must be having issue too, all internet connections here are horrible right now
-
Wes Berry
(@WezzBerry) reported
@TPG_Telecom My internet is not working again!
-
Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
-
ECLP Shaddy
(@ShaddyJ02) reported
@TPG_Telecom bro pls fix ur issues I’m tryna run it down in ranked ffs
-
Ermagherd Twiter
(@ErmagherdTwiter) reported
What's going on @TPG_Telecom ? No outage apparently.. but my home internet is down and your website is offline...
-
Clark Louis
(@0itzmelouie0) reported
CAN YOU FIX YOUR SERVICE!!! @TPG_Telecom AND F! YOUR COPY PASTE MESSAGE TO EVERYONE!!! Jhoey and Basil!!!
-
abhiram sampath
(@abhiramsampath) reported
@TPG_Telecom Do you have an ETA? This has been down from the last few hours
-
HenryLawson
(@HenryLawson55) reported
@TPG_Telecom @VirajLeanage this has been going on for hours and hours now - a very unhappy customer