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TPG Telecom

TPG Telecom service status: outage reports and connection issues

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours

The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 74% Internet (74%)
  • 13% Wi-fi (13%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Live Outage Map

The most recent TPG Telecom outage reports came from the following cities: Adelaide, Perth, Brisbane, Central Coast, Sydney, and Melbourne.

CityProblem TypeReport Time
Adelaide Internet 3 days ago
Adelaide Phone 3 days ago
Perth Internet 3 days ago
Brisbane Internet 3 days ago
Central Coast Internet 9 days ago
Sydney Internet 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • GayCarBoys
    GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported

    @TPG_Telecom I cannot report our building’s FTTB outage. Please advise

  • Thefinnigans
    Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported

    @TPG_Telecom outage in Chatswood now 3hrs +

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom the @NBN_Australia is unexpectedly down AGAIN in rowville. Any idea when it will be back up again? Also any idea this has been happening so many times over the past few months?

  • pct196
    pct196 (@pct196) reported

    @Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?

  • Alyxm666
    Not that Alex (@Alyxm666) reported

    @TPG_Telecom NBN down forest lake Brisbane Qld

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!

  • angexox
    A n g e l a (@angexox) reported

    @TPG_Telecom What’s happening with nbn internet? Why is it so slow 😭

  • Erbigimbi
    Erbigimbi (@Erbigimbi) reported

    @TPG_Telecom Inner Melbourne, internet, pages not loading, really slow. Affected last 2-3 days, worse today.

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • _Fused
    spandex sailsmen (@_Fused) reported

    @TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour

  • 1stFive8
    1stFive8 (@1stFive8) reported

    @TPG_Telecom @LynnD_1401 Is it the same issue causing outage in Taylors Hill?

  • SAHILKAMBOJJ
    sahil kamboj (@SAHILKAMBOJJ) reported

    @TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia our nbn is down again in Rowville again? Why does this keep happening? Always after 4pm and never fixed before midnight. When will it be up again?

  • GayCarBoys
    GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported

    @TPG_Telecom well, i did send a message but it didn't help much!:)

  • AviOrski
    AvSteR (@AviOrski) reported

    @NBN_Australia @n_c_oz @TPG_Telecom Joining nick on here! 2 properties are causing all this mess for so many of us!? Break in if you have to. We have had no ability to work, had to pay for extra child care costs and unable to manage basic life requirements. Every time estimate you push comes and goes! Fix it!!!

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom mobile services for standalone accounts in southern Tas have been out since 3pm yesterday. No comments from you about the cause or when service will be restored. Poor.

  • elonmuskhelper
    Elon Mustard (Parody) (@elonmuskhelper) reported

    @TPG_Telecom Service has ben out since last night at 9pm. This is ridiculous

  • yuki_0_yuki
    Yukinori Hiroe (@yuki_0_yuki) reported

    TPG (@tpgaustralia @TPG_Telecom) does not cooperate to solve my internet speed problem.

  • guseyk
    guseyk (@guseyk) reported

    Hey @TPG_Telecom why had my internet gone so bad?

  • jkdraught
    Jeremy Kouloubis (@jkdraught) reported

    @NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?

  • n_c_oz
    Nic A (@n_c_oz) reported

    @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

  • grandcul
    Graham (@grandcul) reported

    @TPG_Telecom @VikashTripathiG @azadsamina But not sory enough to improve hey TPG? Cust support starts at a leisurely 8am ... how ordinary for customers who pay for 24*7 and no one to contact when issues arise.

  • AKtech2021
    AK (@AKtech2021) reported

    @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+

  • BijouMaria
    Bijou (@BijouMaria) reported

    @TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.

  • pnyak_
    Prateek Nayak (@pnyak_) reported

    @TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @guseyk @TPG_Telecom Same so bad can’t even make a face time call.

  • TheoKyrillidis
    Theo 🛠 (@TheoKyrillidis) reported

    @TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

  • mazavichar
    माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported

    @TPG_Telecom My problem is solved. Thanks

  • CowboySantos182
    King Santos (@CowboySantos182) reported

    @TPG_Telecom im having an issue with my phone, im trying to send a msg but its saying TPG-ERROR 0