TPG Telecom

TPG Telecom Outage

Is TPG Telecom having an outage right now?

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

 No problems detected at TPG Telecom

TPG Telecom problems in the last 24 hours

TPG Telecom Outage Chart 04/18/2021 16:30

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 62.50% Internet
  • Phone 25.00% Phone
  • Wi-fi 8.33% Wi-fi
  • E-mail 4.17% E-mail

TPG Telecom Outage Map

The most recent outage reports and issues originated from Sydney, Melbourne, Brisbane, Balwyn North, Adelaide, Perth and Central Coast.

AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaSydney Internet

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • benoit_hamet Benoit HAMET (@benoit_hamet) reported

    @TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix

  • brisbinchicken Michael (@brisbinchicken) reported

    @TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.

  • FrankBe69416019 angelina reigns (@FrankBe69416019) reported

    @thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

  • Tonyfarang Tony D (@Tonyfarang) reported

    @TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days

  • 1976charger Censored in Melb, Australia (@1976charger) reported

    @TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke

  • VickieLouise7 💧✊ Don't Blame me, I voted Labor (@VickieLouise7) reported

    @TPG_Telecom Well, for starters it’s not possible to check a website for outages whilst experiencing an outage.

  • RM_LewisAu exercisethegenius (@RM_LewisAu) reported

    @TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.

  • carringtonlady LadyCarrington (@carringtonlady) reported

    @TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.

  • carringtonlady LadyCarrington (@carringtonlady) reported

    @Steen_Dr @TPG_Telecom We’ve been having the same issue today in wahroonga area. Intermittent disconnect in the middle of uni lectures🤨were supposed to have a planned maintenance on Sunday night but it never happened.

  • Steen_Dr Jason Steen (@Steen_Dr) reported

    @TPG_Telecom I cant call you "while its happening" because it self resolves, and all you seem to be able to say is "theres currently no problem, please call while its happening". but I still lost internet connection (and all my SSH sessions and zoom meetings) when it happened

  • Steen_Dr Jason Steen (@Steen_Dr) reported

    @TPG_Telecom thats the whole problem. theres no problem now, i've worked out how to fix it myself. what I want to know is, should it be doing it at all, and is it expected behaviour? as for the rain problem, check yesterdays logs on my account. guarantee it dropped 10 times.

  • scottwright87 Scott Wright (@scottwright87) reported from Melbourne, State of Victoria

    @Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.

  • Steen_Dr Jason Steen (@Steen_Dr) reported

    hey @NBN_Australia, can anyone explain why my fttc box occasionally (every 2 weeks or so) needs a hard power cycle to work again. internet drops, however all 4 lights stay blue. Only solution is powercycle the nbn box. cycling @TPG_Telecom modem does nothing. Is this common?

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • emafranklin EMA (@emafranklin) reported

    @TPG_Telecom can you confirm that I will not have to pay any penalties if I cancel my fibre to the building network? I am trying to find in my contract where I signed up for this? FTTB was forced upon us in our building... Why should I pay to cancel? PM me

  • StanGoodvibes Stan Goodvibes (@StanGoodvibes) reported

    @TPG_Telecom I'm in Bexley North, Sydney. Ever since the big rainstorm 2 weeks ago the internet has been terrible. We get 24mbs at best, and then it drops off completely and kills netflix/Prime/laptop. Worse in the evenings. What happened?

  • JasminAyles Jasmin Ayles (@JasminAyles) reported

    @TPG_Telecom @emmalouisewalls It is after 4:30 and the internet is still down, do you have a realistic ETA?

  • emmalouisewalls emma (@emmalouisewalls) reported

    @TPG_Telecom your provider, Vodafone, is completely down. I can’t send messages, turn on my data, check transport services, access my bank account or anything like that. when will it be back on? can I receive a refund for my monthly prepaid service?

  • JasminAyles Jasmin Ayles (@JasminAyles) reported

    @bart_fabrizio @TPG_Telecom A problem shared is meant to be a problem halved, or so the saying claims... in this instance, I disagree.

  • qland12 Chris (@qland12) reported

    @TPG_Telecom is Internet down? Cannot connect outside WiFi areas.

  • SabirJay Jibran (@SabirJay) reported

    @TPG_Telecom have you shutdown your services? No mobile signals since morning. I am expecting some important calls this morning. No network outage communication, no notification! Definitely going to change my network soon!!

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • hkstyles Hazz (@hkstyles) reported

    @TPG_Telecom @phone_scam That doesn't work. They'll call anyways. Plus you can fake your number, so blocking is also redundant.

  • JASON22542412 JASON (@JASON22542412) reported

    @TPG_Telecom Wolli st Kingsgrove NSW 2208 internet down after lightening cutting off electricty

  • MattArnottYT Matthew Arnott (@MattArnottYT) reported

    @TPG_Telecom are hilariously terrible. @Optus please be better 🙏🙏

  • indolentdandy Brian Ward BA (Hons) PhD (@indolentdandy) reported

    I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?

  • tharshan_09 Tharshan (@tharshan_09) reported

    @swyx @TPG_Telecom Check if your ISP is doing maintenance. If not, speak to them about your intermittent connection - as they can usually check for signal-noise ratio which can cause disconnects.