TPG Telecom Outage Report
Why is my TPG Telecom service not working?
No problems detected
If you are having issues, please submit a report below.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TPG Telecom compensate me for the outage?
The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (85%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
Phone (2%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Canberra |
Total Blackout | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@SelectsThe @_emaich @TPG_Telecom Similar issues with me. It will connect, no internet still then say disconnected.
-
liam
(@liam73583939) reported
@TPG_Telecom Can I please get some help with my internet it’s been down for over an hour and I’ve tried everything my ID is 6525856
-
KendiJC
(@kendi_jean) reported
@TPG_Telecom hi TPG are your services down in Neutral Bay Area? I have no internet connection. Thanks
-
Andrew Heslop
(@AndrewHeslop) reported
Anyone in #Coburg having trouble with @TPG_Telecom #FTTC broadband today? Elderly pensioner on Hudson Street has lost access, NCD and modem both reset as per help desk advice but still no connection 🙄🤔🙄 #NBN
-
Andre B
(@yesthatandre) reported
@TPG_Telecom what’s happening with the service? Website says no nbn issues yet we’ve had drop outs for 2 days now?
-
Calebsfavourite
(@calebsfavourite) reported
@TPG_Telecom I live at 576, Sutton Grange Road, Sedgwick Vic 3551. We have mobile internet as our closest landline node is 12km away so stable wire to the premises isn’t possible we are told by Telstra. Our mobile phone signal is constantly interrupted switching from 4-3G
-
Calebsfavourite
(@calebsfavourite) reported
@TPG_Telecom @Knig09409192 Geez, can you deliver rural? I’ve had a 12 year battle with Telstra for even slow unstable internet. ****** customer service. Expensive tech. Only approve some brands that aren’t even best on the market.
-
A formal beer
(@formalbeer) reported
Ring up @TPG_Telecom to enquire about shifting our dark fiber circuit. After a long wait with the interminable on-hold music, I'm connected to somebody over a terrible line who through no fault of their own can't hear me, and is clearly answering their phone in a busy kitchen.
-
Róisín
(@Ro__Sheen) reported
@TPG_Telecom are you having issues? I’ve got connection issues with my internet. Nothing is working for me in caringbah😣😣😣
-
yung row 🇵🇸
(@rowvnne) reported
I have 2 @NBN_Australia /@TPG_Telecom outages in the same month. Last Friday during work hours which I lost a whole day’s pay for and next week after work hours which means i’ll lose my relaxation and down time… why am I paying for this service again??
-
kms
(@kmsh1897) reported
@TPG_Telecom is there an outage for NBN service in Wentworthville, NSW?
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@TPG_Telecom once again we are experiencing dropout after dropout with TPG internet. Very bad experience for the past year with TPG and we are very disappointed. Is it possible we can go for a couple months without issues? Doesn’t seem like it TPG. Working from home, impossible!
-
Bren Arkinstall
(@brenarkinstall) reported
Hey @TPG_Telecom our internet service is down AGAIN!
-
Nitish Walecha
(@NitishWalecha1) reported
@TPG_Telecom no Internet in Strathfield since morning. Have rebooted the router twice. Is there an outage?
-
Nitish Walecha
(@NitishWalecha1) reported
@TPG_Telecom my Internet comes and goes every 15 minutes. This is going on for past 3-4 days! Is there an outage or any problem in Strathfield
-
Satyajit Joshi
(@get2satyajit) reported
@TPG_Telecom I am having issues again of internet drop offs .. can some one help.. I can not keep restarting my modem which is still under warranty.. provided by TPG
-
Pistol Pete
(@perpetualangus) reported
@TPG_Telecom I was told the issue will be escalated. Can I provide some feedback about your phone reps? They should listen to customers more closely. They all seemed quite eager to pass off the call to the next rep without confirming that they understand what the customer's issue is.
-
Sonali Soni
(@sonali_b25) reported
@TPG_Telecom The manager had kept me in long mute and again read the same resolution. The senior technician said me to change the wire and try again. Just imagine!!! And last but not least a executive said there is an outage at your house!! How do they have different informati
-
Andrew
(@AndrewDG05) reported
@TPG_Telecom hey Guyra. Just wondering is there an outage where I’m from. (Syd aus). Our wifi is terrible this morning. I’ve turned on and off my router twice, unplug and plugged back in twice, reset the box twice. And nothing.
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@TPG_Telecom Crazy, no line fault but consistent drop outs. Cannot use the internet for more then 5 minutes without drop outs and it’s ongoing through the whole night so far. Fix our internet!!!
-
Pistol Pete
(@perpetualangus) reported
@TPG_Telecom I'm already on the best nbn tier - FTTP - and I'm still getting issues with your service. I can't imagine how it's like for your FTTN users. If TPG can't or won't resolve this issue speedily, I won't think twice about moving to more expensive RSPs with better customer support.
-
Allan Justo Rodrigues
(@allan_justo) reported
@TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally canceled and I demand to be completely refunded.
-
nʇs
(@elastikos) reported
@TPG_Telecom are your mobile plans using the Vodafone network now or is it still on Optus?
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@TPG_Telecom Unreliable provider, unreliable internet. I don’t know why I have to complain so much. Nothing ever changes with TPG. Just constant drop outs and bad service.
-
guilherme
(@guireisc) reported
@TPG_Telecom Hello, I am also experiencing connectivity issues. roughly every 5 mins connections ends. Its super slow, definitely not the usual. Is there anything going on the network?
-
dad
(@dadainalada) reported
@TPG_Telecom it’s 2021, your internet service shouldn’t be so ****.
-
Brave Scion of Uruk
(@Phrancq) reported
@TPG_Telecom Is there an outage in Canberra? We have no internet. Have tried power cycling the router with no success.
-
Matt Fulton
(@MattFultonComAu) reported
@TPG_Telecom are you having NBN issues around Gold Coast / Brisbane network? It’s dropping in and out tonight. I’ve rebooted etc. I can’t even access your tpg service status site.
-
Shinzou wo Sasageyo
(@ohayoporcooo) reported
@MattFultonComAu @TPG_Telecom Bruh same down in Melbourne
-
Allan Justo Rodrigues
(@allan_justo) reported
@TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally decided to cancel and I hope at least I can get refund.