TPG Telecom Outage

Is TPG Telecom having an outage right now?

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

 No problems detected at TPG Telecom

TPG Telecom problems in the last 24 hours

TPG Telecom Outage Chart

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(82.14%)
Wi-fi
(8.93%)
E-mail
(3.57%)
Total Blackout
(3.57%)
Phone
(1.79%)

TPG Telecom Outage Map

The most recent outage reports and issues originated from Brisbane, Sydney, Melbourne, Perth, Queanbeyan, Canberra, Prospect, Glen Iris, Central Coast, Adelaide, Logan City and Wollongong.

Brisbane Internet
Sydney Total Blackout
Sydney Internet
Melbourne Internet
Perth Internet
Sydney Internet

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • jhayessyd James Hayes (@jhayessyd) reported

    @iiNet wow. I’ve been trying to organise a relocate for over a week with you. I’ve just given up and cancelled my account. Wow. I was a satisfied customer until the last fortnight. #iinet #tpg.

  • Iuvrjoon 9¾ val (@Iuvrjoon) reported

    jq wrote tpg angst i have never hated something more in my life

  • jackie_ogier Jackie Ogier (@jackie_ogier) reported

    @TPG_Telecom Got through eventually. Unfortunately there was no way to fix it... hopefully an engineer will get to it soon....

  • topshagger0161 topshagger (@topshagger0161) reported

    @TPG_Telecom you’re job is to provide a reliable internet service. So why is it so hard for me to have a stable connection without my internet dropping out every 5 minutes. This service is unacceptable and irritating, and I am fed up with unreliability of your service.

  • samueIFN samuel (@samueIFN) reported

    @cooperFNBR @TPG_Telecom tpg is bad, but i have heard aussie broad band is the best

  • kevinfood2016 asian man boy (@kevinfood2016) reported

    @TPG_Telecom My Internet is down Glen Waverley

  • iTzMeLouiEe Clark Louis (@iTzMeLouiEe) reported

    @TPG_Telecom AGAIN!!! Nbn connection is down here Box Hill North!!!

  • its_maff silencedpistol29 (@its_maff) reported

    @samueIFN @TPG_Telecom Aus net is just shit bruh i cant relate, but I'd suggest asking you parents to switch to a more relaible provider.

  • samueIFN samuel (@samueIFN) reported

    @its_maff @TPG_Telecom my net went out twice during semis yesterday, and it is still going out every so often, i have to reset everything for it to start working again, decided to contact them while my net is down and no response, no net for almost 1 hour 30 now

  • its_maff silencedpistol29 (@its_maff) reported

    @samueIFN @TPG_Telecom Smh, ISPs don't give a **** about whether or not you can play your games Tbh, if they underperforming switch

  • samueIFN samuel (@samueIFN) reported

    it’s been over an hour and @TPG_Telecom still haven’t responded to my dm, terrible ISP

  • rahullamoria rahul lamoria (@rahullamoria) reported

    @TPG_Telecom Thank you Will for finding out that it’s a line fault by telstra. I will appreciate as you my provider that the issue is resolved on urgent basis irrespective of who need to rectify it.I will wait for you guys to get back to me.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Limerick_73 Thanks for raising this with us. We'd like to get to the bottom of this issue once and for all. However, we don't have your account to test the line and provide a resolution. Please send us a DM with your TPG username or customer ID number to assist you accordingly. -Basil

  • AndNowItsTime Michael Bassett (@AndNowItsTime) reported

    @noideatrader @TPG_Telecom I Suspect Widespread. I’m CBD Adjacent. It’s Been Up/Down Last Hour Or So.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @noideatrader We'd like to look into your account to understand if your service is affected by an outage. Please send us a DM with your TPG username or customer ID number. -Basil

  • MondoBrown01 Mondo Brown (@MondoBrown01) reported

    @TPG_Telecom please advise is these issues with tpg in Sydney

  • samueIFN samuel (@samueIFN) reported

    @TPG_Telecom @NBN_Australia fix ur shit

  • rinalaserfists Rina Laserfists (@rinalaserfists) reported

    @HalalMyers @IShiftIn2Turbo The NBN project sought to break that monopoly. Creating modern infrastructure but not selling service directly to customers. Anti-cherrypicking laws (ie, do not build your infrastructure over ours) were put in place to protect the NBN from Telstra and TPG.

  • Yashd2015 yash desai (@Yashd2015) reported

    @TPG_Telecom wow another excuse now just received a call from tpg saying it’s an @NBN_Australia outage and they are waiting for feedback. Seriously there is no outage notice anywhere. #blamegame begins. Now it has been 3 days without internet and @TPG_Telecom #WORST provider

  • Yashd2015 yash desai (@Yashd2015) reported

    @TPG_Telecom @TPG_Telecom we need Internet not updates #worst service Make up your mind it’s an outage or line specific problem I planning to go to ombudsmen no choice left

  • Yashd2015 yash desai (@Yashd2015) reported

    @TPG_Telecom As mentioned we have been hearing this stories since 3 weeks now. It is a medical priority still. First they confirmed tech coming today then called us saying there was an outage hence won’t be necessary. This morning same story. We get a sms saying there is an outage

  • glazedonutsu Corrin is the Worst Character In the Game (@glazedonutsu) reported

    Didn’t go to RIT today cuz Pokémon but I have a few things I’m proud of. 1. Never missed top 8 at an MCC 2. Consistently made top 16 at TPG when last semester I also got shit like 25th. Legit so happy with myself on how much I’ve grown. Just gotta always keep in mind when I play

  • Ssanjv Sanjeev Chhabra (@Ssanjv) reported

    @TPG_Telecom @CMorgs1975 I am also having connection issues in Craigieburn.

  • DarylAdair Daryl Adair (@DarylAdair) reported

    @Imknowwhere @TPG_Telecom Give your provider a serve and threaten to leave if you don’t get value for money. That really sucks.

  • RhinoDehamster RhinoTheHamster (@RhinoDehamster) reported

    @TPG_Telecom having internet issues username portugal11

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @CMorgs1975 Thanks for raising this with us. We'd like to check your account if your service is affected by a third party network outage. Please send us a DM with your TPG username or customer ID number. -Basil

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @jjosullivan 1/2 Hi Joseph, our apologies for the service disruption. Are you able to send us a DM with your TPG username or customer ID so I can locate your account and see what is happening with the service. -Mc

  • Yashd2015 yash desai (@Yashd2015) reported

    @TPG_Telecom we live in Elwood Victoria and our nbn is down since 3pm we have our housemate on medical monitor spoke with tpg for 3 hours said they will send an engineer and now saying it is an outage by nbn any one has more info @tpg @NBN_Australia. #worst #service

  • daverh David Higgins (@daverh) reported

    @TPG_Telecom Current business customer, Contact you about new service as we're moving. No response from acc mgr, none from business contact. Forced to rag on Twitter for a response. #FAIL

  • ishryal Warren [random middle name] Wilson (@ishryal) reported

    @DarkMatterzine Ok, second test suggests network. Home internet loads OK (telstra/belong), switching to 4g results in no loading (vodaphone or Optus, can't remember which TPG uses these days).

  • Michaelchenjx Michael Chen (@Michaelchenjx) reported

    @TPG_Telecom @XuJieNi mine has been down for 2 days, the txt I got from TPG said they are still investigating the issue. What a joke. And I still have to pay the bill.

  • LiaJHarris Lia Harris (@LiaJHarris) reported

    @NBN_Australia We’ve spoken to @TPG_Telecom who say they’re trying to fix it, but we haven’t heard an update.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @asormannilsson Hi @asormannilsson, it's strange why you are only getting 5Mbps and we'd like to help get to the bottom of this. If you are an existing TPG customer, please DM us your TPG customer ID, username and complete address so we can pull up the account. Thank you. -Riezl

  • Suzuya_Tohzuki 凛随便 (@Suzuya_Tohzuki) reported

    Dear @TPG_Telecom Singapore, here's a feedback, data network in underground basement is very weak almost to none.

  • Rowena_SW Rowena (@Rowena_SW) reported

    @briannasbell @Telstra Bloody hell. I signed up for NBN plan with TPG in readiness for install (finally) in June 2019, and it’s been postponed to June 2020, and yeah, nothing we can do to change as we are on Optus cable & ADSL is a step down.

  • renzpai renz (@renzpai) reported

    @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom @TPG_Telecom pls answer the phone when your service goes down :)

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @PolvoPolvo We'd like to investigate why you are still having issues and help with the resolution. Please DM us your TPG customer ID, username and complete address so we can pull up the account. (2/2) -Riezl

  • RossAMcKinnon Ross McKinnon (@RossAMcKinnon) reported

    No service, no answer! #TPG

  • karltissy karl T (@karltissy) reported

    TPG internet wigged out, not able to contact customer service on multiple mobile phones which all have internet ! WTF #TPG #TPGinternet #tpgcoveragesucks

  • karltissy karl T (@karltissy) reported

    @TPG_Telecom righto this wait and crappy support is wearing thin !!

  • karltissy karl T (@karltissy) reported

    @TPG_Telecom @findercomau Righto been on hold on two phones over 16min WTF is this service 935pm all internet lost

  • SquizMakesNoise Squirrel🌏 (@SquizMakesNoise) reported

    @AlBendall @TPG_Telecom @iiNet Been with them just as long. Had to threaten to leave if they kept sending me offers for the NBN. Most likely when we finally have to migrate we will cancel and use our mobiles as there won't be any speed improvement given how old and dodgy the copper cable is in this house.

  • cjBarnes2009 cbabbkzkmkza (@cjBarnes2009) reported

    @TPG_Telecom Yet it is down again...

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Thefinnigans Hi, apologies for any inconvenience. Are you able to send us a DM with your TPG username or customer ID so I can locate your account and assess your service, otherwise you may contact us directly at 1300 997 271 should you need urgent technical assistance. -Mc

  • Thefinnigans Finnigans 天有道地有道人无道 (@Thefinnigans) reported

    Dear @NBN_Australia I have been asked by you to give a feedback on my recently installed #NBN via @TPG_Telecom - well, the last few days it's been up and down. And today it's been out since 9am this morning. Not good

  • iamrobertmiller Robert Miller (@iamrobertmiller) reported

    @TPG_Telecom I understand a 30-day notice period for cancellations but how can you continue charging for a service that you have disconnected.

  • ThirtyPoundGent ThirtyPoundGentleman (@ThirtyPoundGent) reported

    and historically TPG has never advised any youth to vote in a particular way, but lets be clear this time. Vote Labour.

  • dayanand_hs Dayanand HS (@dayanand_hs) reported

    @TPG_Telecom Can I get the update on Day 4. A customer without internet from 4 days and you guys just giving the standard reply of our engineers working on restoring the service. Can I get the exact ETA for restoring the service. #FrustratedTPGCustomer

  • pwnitat0r pwnitat0r (@pwnitat0r) reported

    And NBN installed and working only several days after signing up, good shit @TPG_Telecom! Trust David Teoh’s company to be fast and efficient.

  • PureScoundrel PureScoundrel (@PureScoundrel) reported

    Well, we lasted 20 minutes before it went to crap again. @NBN_Australia @TPG_Telecom get your stuff figured out because this is appalling.

  • TotalEclipse08 TEFilms (@TotalEclipse08) reported

    @FriqzCS @SWANKYGOD @topguNtv @Aussie_BB @Telstra Let's not pretend that these titles really mean anything. If anything goes wrong, good luck with TPG or Optus support. Network is also garbage.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @WR_Drew ...please confirm by providing us your TPG username or customer ID together with the service address so we can further assist. [2/2] -Jhoey

  • dayanand_hs Dayanand HS (@dayanand_hs) reported

    @TPG_Telecom Also no planned ETA on restoring the service. Is this a way a telecom service provider respond to customer.disgusting.....

  • dayanand_hs Dayanand HS (@dayanand_hs) reported

    @TPG_Telecom Nowhere in @TPG_Telecom website an outage information is posted, but when I took you guys on Twitter I got this text message below. TPG: Your service is part of an outage and planned to get restored by. We will keep you posted for any updates. Regards.

  • datafox21 Paul (@datafox21) reported

    @bballstrategy Found it. 56 TOV in 12 games. Not as bad as I thought. 4.7 tpg vs 11.1 apg. Slightly above 2:1 AST:TOV ratio.

  • MILESandPINTS Miles & Pints (@MILESandPINTS) reported

    @winniesun Sadly, no. Next plan to be up there in December for the TPG awards. But if you want to swing down to DC before heading home, I’ll be around. 😁

  • dayanand_hs Dayanand HS (@dayanand_hs) reported

    Hey @TPG_Telecom , It's been 24 hours , there is not internet in Parramatta area. Calling customer care is of no use as they are not ready to give the time when the service will be restored. On the website , it is showing as everything is fine and operational but there is outage.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @ConnorM10668662 Can you please send us your TPG username or customer ID via PM so I can locate your account, review your records in order to better understand the root cause of the delay and assistance. [2/2] -Mae

  • ConnorM10668662 Connor Murphy (@ConnorM10668662) reported

    @TPG_Telecom I don’t understand how! I waited 12 days for an installation date, only to receive no communication during the day of the so called “installation”, no idea if the technician would arrive during the allocated time, to be told I won’t receive an update until Monday! Poor service!

  • suz_la Suzie (@suz_la) reported

    @TPG_Telecom Hi Jhoey. I appreciate your response. However this is now constant and ongoing. I check it you line test, it’s fine. And you don’t even support me these modems even though they’re super popular. I’ve given up. I end up going over my data each month because it’s quicker to use 4g