TPG Telecom Outage

Is TPG Telecom having an outage right now?

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

 No problems detected at TPG Telecom

TPG Telecom problems in the last 24 hours

TPG Telecom Outage Chart

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(72.22%)
E-mail
(8.33%)
Wi-fi
(8.33%)
Total Blackout
(5.56%)
Phone
(5.56%)

TPG Telecom Outage Map

The most recent outage reports and issues originated from Sydney, Melbourne, Adelaide, Brisbane, Canberra, Central Coast, Kensington and Norwood, Ballam Park, Prospect, Perth, Parramatta, Blaxland, Capalaba, Gold Coast and Geelong.

Sydney Internet
Sydney Internet
Sydney Internet
Sydney Internet
Melbourne Phone
Sydney Wi-fi

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • martinthebrave Small Cap (@martinthebrave) reported

    @conkers3 @RegHoare @TPGroupUK @thisismoney @Sharecastcom @VigoComms #TPG Good news that may take a few days to filter through as it was released on a bad day for the Markets. I Hold these.🤞

  • ThePhilderbeast Philderbeast (@ThePhilderbeast) reported

    @TPG_Telecom And i was also told by a supposedly network engineer "i cant tell you who we buy cvc from, its proprietary knowledge".... you might want to give your phone monkeys some training, or at least teach them to say when they dont know something

  • blowchunx Handing out shit tickets (@blowchunx) reported

    @TPG_Telecom is there an outage in Victoria 3172

  • ThePhilderbeast Philderbeast (@ThePhilderbeast) reported

    @TPG_Telecom You already have my contact details so feel free to call when you ready to stop pretending this is a customer issue and want to fix the problem.

  • ThePhilderbeast Philderbeast (@ThePhilderbeast) reported

    @TPG_Telecom This is a joke. This was clearly demonstrated to be a cvc issues from the beginning. Something you have full control over and can monitor your self. A speed test from an end user has nothing todo with rectifying this issue. 1/2

  • trmbn65 Bryan Beatrez (@trmbn65) reported

    Couldn’t have said it better myself, “I once heard a colleague say if you’ve never missed a flight, then you’re wasting too much time in airports.” #TPG

  • pilotmwangi iMichael (@pilotmwangi) reported

    I love TPG articles and reviews, but this has to be the worst advice I’ve seen from you guys. Bunch of BS actually.

  • Ron90775112 Ron (@Ron90775112) reported

    @thepointsguy Never again will I read an article by Zach Griff at TPG. Sounds like a person who rationalizes his own inability to manage time and makes excuses for such.

  • OrennFellsEsq Orenn Fells (@OrennFellsEsq) reported

    @BESTCEOEU @Bron_Brow @LakerFilmRoom Kemba Walker 2.1 tpg Derrick Rose 2.5 tpg LeBron James 3.95 tpg Dame Lillard 2.8 tpg Chris Paul 2.1 tpg Kyle Lowry 2.7 tpg Donovan Mitchell 2.4 tpg 1 of these things isn’t like the others...go lay down...LBJ needs to cut down on the turnovers & take care of the ball.Period

  • ChrisMusty Chris Musty (@ChrisMusty) reported

    @TPG_Telecom your NBN service is down in Pennant Hills with no DSL sync whatsoever (yes FTTN eesh). Tried looking on the @NBN_Australia website but they are telling me I dont yet have NBN at this address😂. #notsurprised Its been intermittant for 3 days now. #pleasefix

  • DareCoast Dare Cøast (@DareCoast) reported

    @xzRich_ iiNet and TPG are dogshit, have had a lot of problems with Telstra but I’m happy with them now

  • ChrisFilmFan Chris (@ChrisFilmFan) reported

    @TPG_Telecom Nope. @VodafoneAU seem to have no idea what it is. They also don't know what the VLAN ID is for vodafone either. Than you for trying to help, its more than we are getting from them at the moment.

  • lnfeqt Chais (@lnfeqt) reported

    @xzRich_ Tpg isnt bad. There reliable

  • ChrisFilmFan Chris (@ChrisFilmFan) reported

    @TPG_Telecom Will have to call @VodafoneAU again and see if the next person can help. Thanks

  • ganeshkk1982 ganesh kotha konda (@ganeshkk1982) reported

    @TPG_Telecom is there any outage around Yallambie area in Melbourne. NBN connection is down since last hour.

  • Ko8eBean Troy (@Ko8eBean) reported

    Kyle Kuzma ever since scoring 36 pts vs OKC: 13 PPG 5 RPG 2.0 APG - 1.8 TPG 40 FG% // 27 3PT% // 71 FT% Tonight: 4 points 2-6 shooting 0-3 from three That’s just horrid.

  • alabeduarte Alabe Duarte (@alabeduarte) reported

    @TPG_Telecom can't connect to the internet since yesterday. I was told that I would have support today but so far nobody contacted me. 24 hours without internet, no sign of resolution...

  • SpyroSSBU GBG | Spyro 🏳️‍🌈 (@SpyroSSBU) reported

    oh 25/103 @ tpg last night. Got upset round 1, and made a 3/2 run. Not a terrible start, definitely could do better.

  • flyingpiggieuk Travel Hacker (@flyingpiggieuk) reported

    @NoMasCoach @godsavethepoint Because if you want to sell credit card signups to the UK version of American Express Membership Rewards, you need to pitch Etihad Guest instead of AAdvantage... The whole truth is never TPG's strong suit.

  • crutionix Crutionix (@crutionix) reported

    @TPG_Telecom @NBN_Australia Almost EVERY ******* night between 7-11pm the internet stops working for any matter of minutes to an hour. It's getting old and now it's directly affecting my ability to stream and work. FIX IT. I'M DONE WITH THIS.

  • crutionix Crutionix (@crutionix) reported

    Thanks to everyone for coming to the stream. Whatever is going on with @TPG_Telecom and the @NBN_Australia needs to be fixed. I can't have my internet cut out every night between 7-11pm when I rely on the internet to livestream for income (or in this case, charity)

  • Vexing Vexy 舞剑 (@Vexing) reported

    God damnit, TPG, I just wanna play the Star Wars. At least it's not -down- most of the time, just dropouts and lag.

  • MoistSSB Moist (@MoistSSB) reported

    5th/103 tonight at TPG 48. After getting upset early in winners, I went on a tear and beat people who have always given me a hard time which is good. Just sucks my goals prevent me from being proud of myself because I’m aiming for #1 at RIT and 5th tonight won’t cut it

  • CosettePaneque Cosette Paneque 🐢 (@CosettePaneque) reported

    @TPG_Telecom It's time to seriously look at switching to @Optus or @Telstra. And filing a complaint with the Telecommunications Industry Ombudsman.

  • CosettePaneque Cosette Paneque 🐢 (@CosettePaneque) reported

    @TPG_Telecom Here are the excuses @TPG_Telecom is giving: (1) Too many devices running at the same time. (2) Too many downloads. (3) My new modem must be the problem. (4) A neighbour must be using our connection. Here is the actual problem: TPG is shit.

  • kimdedede LB | Killer Queen (@kimdedede) reported

    Went 2-2 at TPG. My nerves are so bad during tournaments. They're really holding me back.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @ThePhilderbeast I can see that this issue with speed has been escalated to our engineering team for further investigation. TPG continues to carefully manage the bandwidth capacity we purchase from NBN Co to ensure performance on our NBN plans. -Charm

  • TylerEllis18 b l u e s c r e e n (@TylerEllis18) reported

    @TPG_Telecom You guys double debited my monthly bill. Im now down 70 bucks. The guy on the phone told me to email, and 4 days later I’m still waiting for my money back. Seriously sort it out.

  • RainPlaysOCE Rain Plays 🔮 (@RainPlaysOCE) reported

    @TPG_Telecom That article told me nothing I don't already know, this issue has just arised in the past 24 hours. I have been using TPG for 6 months with no issues.

  • mrsalazarstan Hayley 🌿 97 (@mrsalazarstan) reported

    Today has been the worst day but I’m still gonna try to get tpg tickets when I can! I hope good luck is on my side y’all..

  • emilyneedssleep Emily 💊 55 (@emilyneedssleep) reported

    @bwaymase I KNOW. I set 3 alarms to buy tpg tix HELP

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @DavidseeASX We're sorry to hear that you are experiencing issues with your service. We'd like to take this opportunity to help turn your experience around. Please send us a DM with your TPG username or customer ID number to assist you accordingly. -Basil

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @haizankj Thanks for raising this with us, Haizan. There's no reported issues within the area that affected the ADSL2+ service. Please send us a DM with your TPG username or customer ID number to assist you accordingly. -Basil

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Gurish_singh Not the type of experience we want to provide our customers. We'd like to help turn your experience around, Gurish. Please DM us your TPG username or customer ID number to assist you accordingly. -Basil

  • Gurish_singh Gurish Singh (@Gurish_singh) reported

    @TPG_Telecom so very disappointed with your customer service. It has been over 3 weeks to relocate service, still not resolved; unhelpful staff & fact that your own team members recommends switching to Telstra - is a sign that things are going downhill. #TPGWorstServiceProvider

  • Gurish_singh Gurish Singh (@Gurish_singh) reported

    @TPG_Telecom hey TPG , you probably have the worst customer service , it has been over three to resolve simple transfer of service #tpgworstserviceprovider

  • Darthboris84 Boris (@Darthboris84) reported

    @MarkTLive @canarysupport TPG internet did a similar thing to me when I tried to disconnect. Kept giving me hours of phone ping pong to get onto the "right department". I got my bank to block them, 2 months later they call me "if you dont pay up we'll disconnect your service"...thanks, that's all I wanted

  • WeyHo Wey Ho (@WeyHo) reported

    @Thefinnigans @TPG_Telecom It always comes back up after going down for some time. Just so annoying to have internet down when you rely on it so much. @TPG_Telecom sent out an NBN tech who came and replaced the connectors. Still an occasional problem. I think it is still the cable in the street.

  • Andiiterrapin 🇭🇰 Doctor Terrapin Andii 🇹🇼 (@Andiiterrapin) reported

    TPG has stupid routes.

  • Thefinnigans Finnigans 天有道地有道人无道 (@Thefinnigans) reported

    @TPG_Telecom @WeyHo To be fair to TPG. We have had our #NBN for 4months now and only 1 outage

  • amseddie Eddie (@amseddie) reported

    @bsingharora @TPG_Telecom Simple solution go to Aussie Broadband no isdues with them not like TPG there always have issues

  • WeyHo Wey Ho (@WeyHo) reported

    @TPG_Telecom @NBN_Australia My NBN link down again. Seems to be down every 2-4 weeks. This is the 3 official complaint I have in as many months.

  • 52hzbreak 💧 Kirryn Lia 🔥🐨 (@52hzbreak) reported

    @Vexing this just in: we're getting reports from the field that TPG IS A GIGANTIC RAGING BUGGERY **** WITH AN ICE-CREAM TRUCK

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @bsingharora 1/2 Our apologies for the service disruption. ADSL and NBN customers at your location and surrounding areas may experience Data and Voice connection difficulties due to an unplanned outage caused by fire damage. TPG apologises for any inconvenience. -Mc

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @daniel_iversen We apologise for the inconvenience, Daniel. We tried to locate your account using your twitter name, but can't verify the details. Please send us a DM with your TPG username or customer ID number to assist you accordingly. -Basil

  • kylieb37 🇦🇺 Kylie Burton 🦋 [SJ] (@kylieb37) reported

    @TPG_Telecom I’m speaking with tech support and they have escalated it.

  • NewcastleHunter Newcαѕтle oɴ Hυɴтer (@NewcastleHunter) reported

    @_TonyNicholson @MattMorrisMedia Glad to hear Aussie are on the ball. Ok for now with TPG, (until it's not). Checked Aussie when I saw your report. Prices are comparable. Last company I worked for had to use Telstra mobile for road warriors to get coverage between towns but I could never afford them. Very pricey

  • kylieb37 🇦🇺 Kylie Burton 🦋 [SJ] (@kylieb37) reported

    @TPG_Telecom Hi is there any issues with internet/NBN in 4405, ever since a thunderstorm yesterday afternoon my internet hasn’t been working.

  • andthegeekshall Shadow (@andthegeekshall) reported

    @ThatScarletMoth TPG & Internode basically down in Canberra, most of the 4G networks overloaded due to excessive use.

  • JamesLaver1959 James Laver (@JamesLaver1959) reported

    @TPG_Telecom @joshpryan I'm not in Queanbeyan. My internet is down and I'm in Woden. Looks to me like the whole of the ACT is down. Are you able to confirm

  • Vexing Vexy 舞剑 (@Vexing) reported

    "Internet is fixed" my arse, TPG. Every evening it's just plain awful. From about 5pm to 11pm. Something is bottlenecking awful bad during peak hours.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @joshpryan Thanks for providing your details joshua! Your service is currently affected by the outage is Queanbeyan caused by a fire damage. TPG apologises for any inconvenience. -Daisy

  • joshpryan Joshua Ryan (@joshpryan) reported

    @MissyMerlin @TPG_Telecom Mine is down in Tuggers too... Seems the outtage includes Tuggers I guess

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Seppukaust Hi @Seppukaust, we're sorry to hear about the service disruption. There is an unplanned outage caused by fire damage. ADSL and NBN customers in the Queanbeyan area may experience Data and Voice connection difficulties. TPG apologises for any inconvenience. -Daisy

  • JDlyonZ Jackson (@JDlyonZ) reported

    @TPG_Telecom @brai007 TPG down or something. I lost my league game cuz of this zzz

  • brai007 Bhaskar Rai (@brai007) reported

    @TPG_Telecom This seriously does not help me at all. I have been out of pocket the last time as I work from home and now this happens again. When you promise to escalate and give me a ring, you should keep to that promise.

  • brai007 Bhaskar Rai (@brai007) reported

    @TPG_Telecom Check this ticket, TPG Ticket #10125760. That was the previous issue and I have been on the phone with your consultant who had promised a call back with 2 hours. It's now over that and I am still waiting

  • scottmilson Scott Milson (@scottmilson) reported

    @TPG_Telecom Internet down again

  • sandeep0284 S@ndy (@sandeep0284) reported

    @TPG_Telecom do you know it is so frustrating wn u can't reach support after dialing 20X but sales in 1st attempt & in less than a min. @Telco_Ombudsman

  • amseddie Eddie (@amseddie) reported

    @RomeoPsychotic @TPG_Telecom Ditch TPG go to aussie broadband you will never have a problem with them . TPG are always having problems