TPG Telecom

TPG Telecom Outage

Is TPG Telecom having an outage right now?

No problems detected at TPG Telecom

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom problems in the last 24 hours

The following chart shows the number of reports that we have received about TPG Telecom by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

TPG Telecom Outage Chart 05/26/2022 13:20

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.65% Internet
  • Wi-fi 10.44% Wi-fi
  • Phone 4.56% Phone
  • E-mail 4.41% E-mail
  • Total Blackout 2.50% Total Blackout
  • TV .44% TV

TPG Telecom Outage Map

The most recent outage reports and issues originated from Sydney, Adelaide, Melbourne, Perth, Brisbane, Bendigo, Hobart, Alice Springs, Canberra, Elizabeth and Albany.

AustraliaAdelaide Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaPerth Internet

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • JJoshaaye Joshaaye (@JJoshaaye) reported

    @isaacmcintyre @Aussie_BB @TPG_Telecom Unfortunately from my understanding, in cases like this, it doesn't matter which ISP you're with. You either have a ****** area or ****** lines which falls directly on NBN, and completely out of the control of ISP's. I can't speak highly enough of AussieBB & their service.

  • isaacmcintyre Isaac McIntyre (@isaacmcintyre) reported

    Okay what internet providers have pretty low dropout rates? Have been with @Aussie_BB and much love them and appreciate their attempts to fix issues, but outages only getting worse without resolution and I need connection for work. Was w/ @TPG_Telecom before & will never go back.

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom nbn down springvale vic 3171 no maintenance scheduled today nbn site says no outage user rezn0r

  • kpaoor Amit Kapoor (@kpaoor) reported

    @TPG_Telecom what is happening in the Evandale,SA Area . everything is loading very slow. the download speed is 0.6 mbps .

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported

    @TPG_Telecom A swathe of websites are slow to get to or not responding. LinkedIn Twitter M365 Facebook etc. connections time out or only partially load.

  • _rash Prashant Shroff (@_rash) reported

    @TPG_Telecom @networkoutage internet's not working in inner west NSW. Is there an outage?

  • AlexTra23243267 Alex Travers (@AlexTra23243267) reported

    @TPG_Telecom your internet is as sucky as your mother. can you please actually do ****. meant to get 80-100mbps and i get 2. your mother.

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom I am well prepared to sacrifice my entitlement as existing customer and give up on being charged for my monthly 4G Home Wireless Broadband of $49.99 in order to use my Black tp-link modem that I still have in my possession and return the Cube White 4G modem soon.

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Well...finally I have been told by TPG this morning that euther I 'd have to live with my incompetent 4G Wireless Connection or cancel my plan and leave. What a customer service?! I have been a customer of TPG and its previously associated companies since the year 2000. Thanks

  • wallysaurus Grant Wallace (@wallysaurus) reported

    @TPG_Telecom Hi, is there an update on the outage in Thornbury 3071??? No resolution time on NBN website, being directed to TPG for further info. Outage is getting close to 24hrs.

  • sammyjarrett Sam Marley-Jarrett (@sammyjarrett) reported

    @iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?

  • sambonz ***** (@sambonz) reported

    @WorkBuyDie @TPG_Telecom St Kilda Rd FTTB: “Due to an unplanned outage, some customers in St. Kilda, VIC may experience Phone and Internet connection difficulties. TPG apologises for any inconvenience.” 7pm expected restoration.

  • WorkBuyDie WorkerDrone (@WorkBuyDie) reported

    @TPG_Telecom any nbn or outage issues for Prahran Melbourne? No internet. Tried a reset…no luck

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom There is no problem with White Cube modem, the issue is that the Black 4G tp-link modem has Wu-Fi 6 on it, therefore the signal distribution is enhanced and better for my home. I 'm not sure what would be the purpose of replacing for current Cube 4G modem in my possession?!

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom My Dear Sir, I have never turned down an assistance from TPG to fix the problem. I did report that I was very happy with my previous tp-link 4G Black modem, and I did emphasised on the fact that if TPG insists on me using newly sent Cube White 4G modem we won't get anywhere.

  • antyz3r antyzer 🌹🧦💙💛 (@antyz3r) reported

    I love my @TPG_Telecom 5G router not working and not connecting to the internet every day! It's great when it's an issue which happens almost every other day for an extended period of time during hours where I can't talk to customer support on the phone. What a great service!

  • MarkyMark_005 Mark Sweeney (@MarkyMark_005) reported

    @TPG_Telecom my internet has dropped out for the last hour and the wait time to speak to someone is over 1 hour. There is no outage from your website. Is there a problem?

  • LisaJohnson2002 Lisa Johnson (@LisaJohnson2002) reported

    @TPG_Telecom Thanks, support called me back. There is a ticket now and engineers are looking at it

  • Createandpaint Painting and creating (@Createandpaint) reported

    @TPG_Telecom Hi. My internet has been down for 40 minutes. What's happening?

  • LisaJohnson2002 Lisa Johnson (@LisaJohnson2002) reported

    @TPG_Telecom we are experiencing constant drop outs. Started between 5 - 7pm last night and again after 5pm tonight. Cannot get through to support there are long waiting lines. Help me obi-wan kanobe it's Friday night and I just want to watch the telly!

  • Patlz_ Patlz (@Patlz_) reported

    @TPG_Telecom please help 600+ before now only 100 ?? I’m going crazy!!!

  • Patlz_ Patlz (@Patlz_) reported

    @TPG_Telecom please help 600+ be for now only 100 ?? I’m going crazy!!!

  • tschaeferm Thomas Schäfer (@tschaeferm) reported

    @TPG_Telecom @nikize0 not providing an IPv6 does n̶o̶t̶ mean that we don't provide an internet service

  • rozywhitelight Roslyn Ellis (@rozywhitelight) reported

    @TPG_Telecom Most have heen polite, but one guy Aarl I think his name was was rude. Now they say the technician is coming today again. I asked them to let him know the gate code but they wont. I have asked them for him to wear a mask as I am susceptible to covid, no real confirmation not hapy

  • nikize0 NiKiZe😷 (@nikize0) reported

    @TPG_Telecom Thanks for the reply. Without IPv6 it is fraud to claim that you provide internet service. Plain and simple. So again, do you claim to provide internet service? And is that without IPv6?

  • rozywhitelight Roslyn Ellis (@rozywhitelight) reported

    @TPG_Telecom consistent drop outs of my fttb, they are debiting my account today for the extremely high fee for service that is not reliable. Phone chasey with a Phillipine call centre, 3 times at least today, they transfer me from one area to another and then I get cut off grr

  • Enxsaixan Enkhsaikhan M (@Enxsaixan) reported

    @TPG_Telecom, your customer care centre, promised to respond to my enquiry during business hours. However, 4 business days have already passed since I asked for your support. I need a reliable and stable connection. I think you guys should improve your customer care. #horrible

  • djrobertson27 David Robertson (@djrobertson27) reported

    @TPG_Telecom Truly disappointed that @TPG_Telecom has only now raised a ticket with NBNCo. Seems SLA's are more important than customer service. TPG: #12315149. Have only been a customer for over 10 years.

  • DavidW2035 DavidW2035 (@DavidW2035) reported

    @NBN_Australia @TPG_Telecom Why the outage in Maroubra Junction tonight. We pay for a service. Where is the service?