TPG Telecom service status: outage reports and connection issues
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Full Outage Map
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (14%)
- E-mail (2%)
- Total Blackout (2%)
- TV (2%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Melbourne, Brisbane, Sydney, Arumpo, Canberra, Adelaide, Perth, and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 14 hours ago |
|
Melbourne
|
Internet | 17 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 4 days ago |
|
Sydney
|
Internet | 5 days ago |
|
Sydney
|
Phone | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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TraderCC (@trader_CC01) reported@TPG_Telecom @1stFive8 We are also down in Blackburn VIC. Since midday today. Any estimated time of resolution?
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line
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Noodlebat (@Noodlebat_) reported@TPG_Telecom can’t send or receive texts guys. Any word on ETA when this will be rectified? I understand it’s a Vodaphone issue.
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?
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ElizabethR (@telip1977) reported@TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story
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Lee Sales (@Davey61769610) reported@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that
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Christopher Ruiz (@Chris_Ruiz777) reported@TPG_Telecom NBN service seems to be out again in the same area, any update on what the issue is and when it will be back online?
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Wonderosities (@Wanderosities) reported@TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.
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Dahaka Shirazi (@DahakaShirazi) reported@TPG_Telecom Congrats for losing another customer. am switching @Aussie_BB
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Donna (@atzdonna) reported@Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?
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Danial Gowans Photography (@danialgowans) reportedSo @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.
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OffensiveUnicorn.bat (@bookabull) reported@ozniki @TPG_Telecom TPG a good they'll still shout you gotta give him a buzz tho ...you gota call them.. their customer service is actually pretty decent..
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Mike 🦊 (@01_MechaDragon) reported@TPG_Telecom NBN is down
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poKKles (@poKKles) reported@TPG_Telecom Issues with nbn in Brisbane's North.
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Theo 🛠 (@TheoKyrillidis) reported@TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.
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amir durakovic (@amirdurakovic6) reported@TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?
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King Santos (@CowboySantos182) reported@TPG_Telecom im having an issue with my phone, im trying to send a msg but its saying TPG-ERROR 0
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🍄👑.♡peachy♡.👑🍄 (@pwncess_peach) reported@TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.
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JT (@JoelTorbay) reported@TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Rajesh Sarin (@Rajesh_Sarin) reportedTpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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Fluffy632069 (@lstcrimedetecto) reported@guseyk @TPG_Telecom Same so bad can’t even make a face time call.
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guseyk (@guseyk) reportedHey @TPG_Telecom why had my internet gone so bad?
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN
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pct196 (@pct196) reported@Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?
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ElizabethR (@telip1977) reported@TPG_Telecom the @NBN_Australia is unexpectedly down AGAIN in rowville. Any idea when it will be back up again? Also any idea this has been happening so many times over the past few months?
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GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported@TPG_Telecom I cannot report our building’s FTTB outage. Please advise
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Linton Sho3z Davidson(real) (@SigmasSho3z) reportedYou're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice