TPG Telecom Outage

Is TPG Telecom having an outage right now?

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

 No problems detected at TPG Telecom

TPG Telecom problems in the last 24 hours

TPG Telecom Outage Chart

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(68.75%)
Wi-fi
(25.00%)
Total Blackout
(6.25%)

TPG Telecom Outage Map

The most recent outage reports and issues originated from Melbourne, Sydney, Brisbane, Canberra, Adelaide and Perth.

Melbourne Internet
Melbourne Wi-fi
Melbourne Internet
Sydney Total Blackout
Sydney Wi-fi
Sydney Internet

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • deansmi67601117 dean smith (@deansmi67601117) reported

    @Midbeast @Telstra What I usually do, is ask my neighbours what isp they use then I copy, been with telstra, optus, Vodafone, tpg is probably the worst

  • desertman388 AT (@desertman388) reported

    SHORTS BAL BRG CNU CLV CCL ELD GNE JIN MAQ MFG MEZ MGR MVF NAB NST NUF OGC PGN PME QAN SKC SHL SDF SGP SUN SM1 TGR TPG TCL WFS WBS. Most need to reset, they offered greater potential after last weeks scan. Most listed funds were showing short signal. Only liquid names, no dogs.

  • CharmedKaren6 Karen #WaywardForever (@CharmedKaren6) reported

    @TPG_Telecom It is still not working. It connects for a few seconds then it cuts out and says “no internet” when I open my wi-fi connections on my laptop

  • janob63 💧Lost in a sea (@janob63) reported

    @greenisthenew A Telstra person came to my apartment building yesterday and managed to disconnect me. I don’t even use Telstra but neighbour saw him go into the room at same time I lost connection. TPG have requested a technician to go back to fix, but could take up to 4 days to fix! Gah!

  • beebearninja E. Bearington-Smythe (@beebearninja) reported

    @janr572 It's just a network that's a poor shadow of what it could've been. To use it find an ISP (Aussie Broadband, TPG, Telstra, Optus, Vodafone, etc) and sign up. Eventually it'll be the only way to access the internet and, aside from mobile, make phone calls.

  • jeayese J Ξ Λ Y.exe (@jeayese) reported

    @TPG_Telecom That’s what was said last week and the week before and I still had connection issues, I have no phone calls from any technician.

  • jeayese J Ξ Λ Y.exe (@jeayese) reported

    @TPG_Telecom No one tried to call me I don’t have any missed calls.. please just fix my connection

  • marsionn marsionn (@marsionn) reported

    @TPG_Telecom @TPG_Telecom Hi, I appreciate your reply. Can you please disregard the issue. It was only intermittent. If it get's worse then I'll be in contact again. Thanks.

  • HSydneyHC HSydney (@HSydneyHC) reported

    @TempyRT @NBN_Australia @TPG_Telecom Ya we used to only be able to watch Netflix one room at a time b4 the NBN But jeez if u can't even watch one & on NBN u definitely have problems **** that shite....

  • TempyRT Robt (@TempyRT) reported

    @HSydneyHC @NBN_Australia @TPG_Telecom Every Sunday without fail we have long drop outs, they said it congestion.... never had the issue on hybrid fibre

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @kernelsandoz 2/2 If you are not a TPG ADSL2+ customer, please ignore this letter and we apologize for the inconvenience. If the above is not the content of the letter, then please send us a screenshot of it so we can investigate this further. Cheers! -Geli

  • brezey3 Chris Le Brese (@brezey3) reported

    Another day, another unexplained outage in South Penrith! No DSL light, no ETA on when it will be back. Never had any issues with ADSL 2+, sure it was a lot slower but never had an outage. @TPG_Telecom @NBN_Australia

  • HSydneyHC HSydney (@HSydneyHC) reported

    @TPG_Telecom Thx Julien I was just highlighting to Rob that the wiring during NBN connection could be the issue. Mine is better since technician fixed wiring albeit we are on the highest plan so we should get the highest speed as seems to be ranging between 22 & 40 odd on random testing

  • Snow_Crash Meta Starostin (@Snow_Crash) reported

    @NickRossTech @BickieCuppaTea @TurnbullMalcolm In other words, if you want gigabit connectivity you need to move to a city that provides the service. For Australians the only bet is Adelaide City or serveral places around Adelaide. TPG have not one but two deployments there for quite some time and they are related.

  • JonoGarde J.P Garde (@JonoGarde) reported

    @TPG_Telecom Hi we had a technical person call us. Our speed at peak times is the problem nowhere near the agreed speed.

  • snapipup stirit (@snapipup) reported

    @zdnetaustralia Telstra broadband is d most expensive n the cust service is lousy TPG always follows up a fault n checking if it had been fixed

  • psychopoesie Poesie Dalek (@psychopoesie) reported

    Best thing yesterday was getting the landline fixed finally. Bad weather had delayed it. Mum really happy (since she relies on it). Will say tpg were really good through it all keeping at telstra and giving daily updates.

  • ProveItChannel ProveIt.ttv 🇦🇺 (@ProveItChannel) reported

    @MyckaTomasi @Frodan Oh that sucks. They have been really great for us. The NBN is just awful. @TPG_Telecom Help them out and get them up to speed in the modern world!

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @8020Mentor 1/2 Good Day! You will need to contact your current provider to have these services cancelled to ensure you do not receive any further bills. TPG recommends you check with your current phone and/or internet service provider regarding contractual commitments. -Julien

  • StarlyAU use code: Starly 🇼🇸🇳🇿 (@StarlyAU) reported

    @Voota_ yeah I got TPG nbn, havn't had any issues only when we first connected, took abit longer then expected

  • Dukaachu Duke (@Dukaachu) reported

    @Voota_ Been on multiple TPG Connections, ADSL2+ & 2 HFC NBN Connections in Sydney, stable connection all the time, my only severe issue with TPG is as they aren’t a tier 1 provider, so when everything goes down they might not assist you for weeks... in my experience anyway

  • FlameRoastToast Andy Corrigan (@FlameRoastToast) reported

    @mellynev We’re having similar issues with TPG!

  • gallow5haunt BanelingSoup // Gallowshaunt (@gallow5haunt) reported

    @TPG_Telecom NBN has been flaky as hell today.. you guys did whatever about 3 weeks ago and made the line stable..worked a treat, line speed at its peak.. But today.. It's become unusable again..

  • SquizMakesNoise Squirrel🌏 (@SquizMakesNoise) reported

    A missed call from @TPG_Telecom. Hopefully this isn't a precursor to me getting home and finding the internet is down...

  • mikekreuzer Mike Kreuzer (@mikekreuzer) reported

    Several emails from them yesterday saying they’ll disconnect. They haven’t. TPG sucks.

  • mikekreuzer Mike Kreuzer (@mikekreuzer) reported

    TPG continues to fail at disconnecting their crapulous NBN service.

  • timmydownawell timmydownawell (@timmydownawell) reported

    @SandraEckersley @TPG_Telecom OMG and WTF are their specialties though. Much easier for them than doing anything actually useful.

  • RaphaelChan Raphael Chan (@RaphaelChan) reported

    @TPG_Telecom Just spoke to phone support. Nothing we can do but continue to sit and wait. No further info or clues from @NBN_Australia other than that there is now a technician and an electrician on the job!

  • engagedpractx Daniel Reeders ANU (@engagedpractx) reported

    @TPG_Telecom Thanks Jhoey. It's been raised multiple times already without a resolution. I switched to a Telstra mobile broadband plan this morning.

  • SandraEckersley Sandra K Eckersley🔹 (@SandraEckersley) reported

    @timmydownawell @TPG_Telecom STILL waiting for NBN from this government but no problem at all with constant OMG and WTF. #auspol

  • mhessing Matthew Hessing (@mhessing) reported

    @Mantia The wallaby and TPG apps used to help with this. Sadly they are gone.

  • mikekreuzer Mike Kreuzer (@mikekreuzer) reported

    TPG fail continues. They were meant to disconnect the service yesterday. They sent me two emails yesterday saying so. Of course today it’s still connected.

  • incrediblemelk Mel Campbell (@incrediblemelk) reported

    Bodes well, doesn’t it, that my ISP’s own website appears to be down @TPG_Telecom

  • jeayese J Ξ Λ Y.exe (@jeayese) reported

    @TPG_Telecom Internet is down again!!!

  • i_v4nqui5h_i vanquish (@i_v4nqui5h_i) reported

    @TPG_Telecom just wondering if there is an outage in the epping 3076 area

  • PacmanMckay Pacman McKay (@PacmanMckay) reported

    @TPG_Telecom I have a ticket number: 9727243. And it's not the only house with an outage in this area, most houses have been without internet since Saturday afternoon

  • engagedpractx Daniel Reeders ANU (@engagedpractx) reported

    Australia (y)our internet is a raging binfire. @TPG_Telecom NBN has outages weekly — tonight we think it’s down ‘because someone went on the roof’ (it’s cable). @Optus’ only cell tower in line of sight has had an outage for >6 weeks.

  • LekDogSC Lekdog (@LekDogSC) reported

    @wheelswordsmith TPG, Tangerine or MyRepublic are good. TPG the most expensive of the three but they actually have phone and online support unlike the other two.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @natforsyth 2/2 I would like to take this opportunity to help you and chase that promised call back and expedite the resolution to your case. Can you please shoot us a direct message with your TPG username or customer ID. -Mc

  • natforsyth Natalie Forsyth (@natforsyth) reported

    @TPG_Telecom @findercomau I have spent an entire day trying to work with TPG to connect my NBN account. It has been horrendous. The customer support team are reading from a script and every time I have a question or try to tell them about an authentication error message, they say, let’s just troubleshoot

  • JONBEIBEIBEI Jonathan Samuel Bei (@JONBEIBEIBEI) reported

    Isn't the free TPG sim promotion exactly the same as the plot for Kingsmen: The Secret Service

  • CourierMWatch CourierMailWatch (@CourierMWatch) reported

    @TPG_Telecom, advertising in the CM will cost you more customers than you gain. Your customers expect more responsible behaviour. I'd suggest people try @iiNet, who don't advertise in the @couriermail. It's not ok to support the @couriermail by advertising with them. #auspol

  • AIN_Training TerryGl (@AIN_Training) reported

    @HSydneyHC @Supereng4 @CommSecTrader @Optus @TPG_Telecom It works fine. Streams videos and I would not know any difference. Never a problem.

  • trade_setup Trade Setup (@trade_setup) reported

    @CommSecTrader @Optus Hi mate....i moved to NBN a month or so ago with TPG and has been good...had internet with Optus for a long time and moved away to try something different...in saying that, I have a month to month plan not locked in as I do not trust that there will not be issues

  • Zeouterlimits Gavin Fitzgerald (@Zeouterlimits) reported

    @TPG_Telecom Internet service dropping temporarily all evening. Recovers and then stops working again. Nollamara WA.

  • JamieKostic Jamie Kostic (@JamieKostic) reported

    @TPG_Telecom got home from work and the Internet is just not working on anything, out their outages or something

  • banterTrade banter (@banterTrade) reported

    @HSydneyHC @TPG_Telecom NBN is the worst! I wish we had our telstra cable back 😢

  • AzzaTrader 📈AzzA📈 (@AzzaTrader) reported

    @HSydneyHC @TPG_Telecom NBN is shit. My older internet didn’t have this probelme. Even tail up dont drop out as much

  • RGratton (((Robbie Gratton))) ✊🏻🌹 (@RGratton) reported

    @TPG_Telecom really interesting and disheartening that when I email your contact centre to ask if you’d match a competitor’s offer on NBN to keep me as a customer, I get a phone call to ‘finalise’ a cancellation of my account. Great customer service 👍 #CustomerServiceFail

  • CthulhusProdigy Cthulhu's Prodigy; MCU Spidey Needs Villains (@CthulhusProdigy) reported

    @WeaponXKP21 Playstation ain't done yet. Last of Us 2 Death Stranding Ghost of Tsushima Final Fantasy 7 And a shit of TPG

  • EnRuLeZ Iain Sharp🌈 (@EnRuLeZ) reported

    @TPG_Telecom Hey TPG, getting very slow NBN here in Carlton, Melbourne. Speed test shows 1.8mbs ... has been doing this on/off for a few days. It is making streaming services very frustrating to use, please help

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Rodrrico Hi Rodrrico, sorry to hear that your service is not working. We'd like to look into the account to understand what happened. Please send us a DM with your TPG username or customer ID number. -Basil

  • Rodrrico Rodrrico (@Rodrrico) reported

    @TPG_Telecom had the @NBN_Australia for 3 days and it's already down today. Some of us work on weekends and need our connections working! TPG customer support not open. Unbelievable. (Sent from my mobile data).

  • TravelFake Fake Points Travel Blogger (@TravelFake) reported

    TPG’s report is very inaccurate. Non-JTGenters don’t hang out at non-hub airports to go shopping and dine. Saying MIA is better than TPA, FLL, or RSW sounds crazy to anybody who has ever traveled through them.

  • Edwardpumps Mr Pumps⛽️ (@Edwardpumps) reported

    @TPG_Telecom What can you possibly do to fix the past.. Lol

  • ScottDlafferty Scott Lafferty (@ScottDlafferty) reported

    @annabauert If you can get NBN, Aussie Broadband are good. If not, something other than TPG, their service was pretty bad.

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

  • MichaelDuca Michael Duca (@MichaelDuca) reported

    @hankschulman @thepointsguy Agree on PDX. Vehemently disagree on MDW. SAN is beyond a s***show in Southwest terminal—especially if you change planes. Land Gate 8, depart Gate 2, go through TSA AGAIN! But TPG correct that Allegiant has worst loyalty prog in industry-perfect match for Raiders.

  • amybraun7 Amy Braun (@amybraun7) reported

    @AMLazear @billyeichner Not anymore. They were bought by TPG, a private equity firm from Fort Worth, Texas. Sorry to bear bad news but TPG has super PAC donor history too.

  • LlLGOTIT ༉‧₊˚✧ (@LlLGOTIT) reported

    we telling stories in tpg abt shit that happened to us and these ******* got me scared.