TPG Telecom Outage Report
Why is my TPG Telecom service not working?
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If you are having issues, please submit a report below.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TPG Telecom compensate me for the outage?
The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (13%)
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E-mail (3%)
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Phone (3%)
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Total Blackout (2%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Brisbane, Perth, Melbourne, Sydney and Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Perth |
Internet | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Brisbane |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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m0ncrieff
(@m0ncrieff) reported
@Manjeet50721468 @TPG_Telecom 3350. It’s been slow for weeks but tonight is just ridiculous. Nothing frustrates me more than buffering. This is what they’ll do to me in hell. I’ll have to run triathlons and then be forced to sit and watch **** buffer.
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m0ncrieff
(@m0ncrieff) reported
@TPG_Telecom my home internet service lately has been atrocious - my wifi won’t even connect right now. Are there known issues/outages happening?
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The5thHermansHermit
(@HEPennypacker81) reported
@TPG_Telecom @dadainalada I'll save you the time, Tpg is ****, their service is ****, product is ****, and will continue to remain ****. Go elsewhere.
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Ravi Corea
(@rcorea1563) reported
@TPG_Telecom @Daddles11 The DNS solution can only work if you have a connection. I have no connection (red blink light on modem). Submitted a fault report through the mobile app more than 24h ago; cannot get through on the phone. This is not an acceptable level of service.
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Juan Cinseros
(@houseof1sand0s) reported
@TPG_Telecom how’s the service? My current internet has been down. Sydney cbd area
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Michael Chen
(@Michaelchenjx) reported
@TPG_Telecom still not recovered. Too bad.
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JulianVisser
(@julianvisser_) reported
@TPG_Telecom terrible internet reliability over the last few days, what is going on? Have had intermittent drop outs since the 14th making wfh very difficult.
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David Browaeys
(@DavidBrowaeys) reported
@TPG_Telecom are you guys facing summer issues again? No NBN!! That's a bit much in one week we haven't got a stable internet. 3207.
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The5thHermansHermit
(@HEPennypacker81) reported
@kingant111 @TPG_Telecom @houseof1sand0s All they do is lie, cancel your accounts folks.
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Matt Ghirardello
(@mattyghira) reported
@TPG_Telecom really having trouble lately with our service, makes it hard to work from home.
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anton
(@kingant111) reported
@TPG_Telecom your service is down again this is bullshit
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Bonnie
(@BonnieDollz) reported
horror experience with @TPG_Telecom internet was down so they found the proper solution was to turn off their phone support for answers. No internet for several days. No one to ask why. Even their website didn’t work. Looking for a new provider. Who’s a good provider NBN in aus?
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The5thHermansHermit
(@HEPennypacker81) reported
@TPG_Telecom @wellfairer Tpg is so full of ****, down detector shows half the country is out, just like on the weekend, tpg pretends they don't know. I cancelled today and moved to Launtel
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Manu
(@Manjeet50721468) reported
@m0ncrieff @TPG_Telecom Which postcode. Mine is 2147, belong service and its dead.
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Stephan
(@3eggss) reported
@TPG_Telecom Low speeds and DNS issues today - What's going, this is very disappointing after the recent outage
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Rahul
(@Rg31d) reported
@TPG_Telecom another day another issue with nbn connection...
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Katrina Desfosses
(@trinee_p) reported
@TPG_Telecom having terrible service in 3025 today. Speed test is 5mb or less. Have rebooted modem. Nothing on nbn service outages. Can you look into it? Stuck inside with two kids 🤯
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raidah
(@raidahgod) reported
@TPG_Telecom my internet speeds are very slow, please help. it should be running at 5x the speed and i have nbn :(
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anton
(@kingant111) reported
@TPG_Telecom there’s another outage this sucks
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dad
(@dadainalada) reported
@TPG_Telecom you need to fix your internet, been so slow for a week or two now
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Mohit Sharma
(@mohit_1093) reported
@TPG_Telecom I am not able to recieve SMS on my phone 8915-0107 while I am in India. Please help.
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Ms Particulière
(@wellfairer) reported
@TPG_Telecom We've been living with unstable internet for over a week in #AlexandriaNSW. Have tried to log a report thru app twice, but no reply. Appalling service.
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Tanja Roma
(@1968Tanja) reported
@TPG_Telecom Our Internet was supposed to be switched on the 17th September. Still nothing. I have to work from home tomorrow,. There's no communication. Your service is ridiculous.
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radu
(@radu1960) reported
@TPG_Telecom your service is terrible! I have sent two emails no answer! No phone number that you can call and get an answer!
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Darren Fox
(@Darren___Fox) reported
@TPG_Telecom getting less than 10MB on a 100MB plan all day. Totally unusable. Nothing but issues with this service from day 1. The only thing that works as expected is the direct debit from my bank a/c…
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Nereus5
(@Nereus52) reported
NBN emergency maintenance on a Monday, while working from home, with ten minutes notice. Thanks again @NBN_Australia & @TPG_Telecom. Who do i call for reimbursement? #MelbourneLockdown6
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Ayo
(@MonkeyMondays) reported
@TPG_Telecom @ohayoporcooo L network + Ratio + Youngboy better + Telstra better
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The5thHermansHermit
(@HEPennypacker81) reported
@TPG_Telecom @Rg31d His issue is that he, like myself, signed a contract with Australia's most inept internet provider
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anton
(@kingant111) reported
@TPG_Telecom @houseof1sand0s Don’t lie the whole sydney is down
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PickletubeTV
(@PickletubeTv) reported
@TPG_Telecom your internet has been **** for the past few weeks, I'm a streamer and I can't stream/work under these conditions I'm paying for a service that I can barely use it's beyond a joke right now.