TPG Telecom Outage Report
Why is my TPG Telecom service not working?
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If you are having issues, please submit a report below.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TPG Telecom compensate me for the outage?
The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Sydney, Caulfield South, Adelaide, Melbourne, Perth and Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Caulfield South |
Internet | |
| Adelaide |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Graham
(@ThomasG29664238) reported
@TPG_Telecom wtf guys
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jennette
(@jennett39585848) reported
@TPG_Telecom internet is down, o thing working, are there any current outages? Southern NSW
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Craig Zimmerman
(@Craig_Zimmerman) reported
@TPG_Telecom is your service currently down? Connections aren’t reliable and your service status page is giving an error at the host side of things (Cloudflare results). Some services seem to be working but not all. I’m using NBN
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Emily Yan
(@EmilyYan2003) reported
@TPG_Telecom @SelectsThe Sydney is the same. Your website is down as well
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LightningAussie 💯
(@itsKimberlyWTF) reported
@VikashTripathiG @TPG_Telecom Tpg down Nsw central coast, rebooted router
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Venkata Karthik B
(@dearkarthikb) reported
@TPG_Telecom Atleast have the courtesy to notify and acknowledge that there is a nation wide outage with your services.
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Phreek
(@pPhreek) reported
@TPG_Telecom is tpg down? Connection keeps dropping out, been a customer for over 2 years and this has never happened?!?
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सिधार्थ सुनील शशि शर्मा
(@Sidharth3103) reported
@TPG_Telecom wifi not working .Pls check
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Ivan Balalovski
(@IvoBalal) reported
@TPG_Telecom clearly there is an issue nationwide.Nbn service is stable .phone service is working however internet is not and again it does not to appear to be nbn service as residents with providers are not affected.Have you been hacked or something ?
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Ali_The_Crocodile
(@Ali_Crocodile) reported
yo @TPG_Telecom the ******* countries tpg connection is down fix this ****. Don't say you haven't received any complaints, your site is also down you *** wipes.
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Venkata Karthik B
(@dearkarthikb) reported
@TPG_Telecom Atleast acknowledge that there is an Australia wide major outage! No one is able to reach you in any way!
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Jarrod
(@jarrodharrisAU) reported
@Dr__Alcatraz @TPG_Telecom @dejapanda You got the same problem as me ay doc?
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inside voice
(@AllieImlach) reported
@dejapanda @TPG_Telecom Same problem here. Anyone have a fix for this?
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Lahiru Paranamana
(@parana_man) reported
@TPG_Telecom why is there no internet??? Even your cloud flare website is down!
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Aby Mathew
(@aby_m_mathew) reported
@TPG_Telecom We are having internet issues in Melbourne since 20:30 tonight. I have tried to power off the modem and the NBN device but no luck. I am unable to access your status website as well. Is there an outage and if so how long will it take to restore
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Body Ovation
(@BodyOvationReal) reported
@TPG_Telecom NBN isn't working. Your website is down. Major issue on your end. Customers are reporting the same problem all across Australia
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Cameron Hayley
(@camhaylez) reported
@TPG_Telecom internet is down for over an hour now along with your website. What's going on?
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🎃 SpookyxSpice 👻
(@SpookyxSpice) reported
Um... @TPG_Telecom NBN's gone down, website errors on page too. Modem lights still normal though. Reports on here suggest it's all of NSW and some parts of VIC, have they been hacked or has the whole network crashed? #TPG #TPGDown #tpginternet
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CryptoFairy
(@chaddies5) reported
@Liam_Wagner @TPG_Telecom We got the same result. According to the Dailymail: Telstra, TPG & iiNet are down across the country. Possibly a cyber attack by China....( that last part is speculation)
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inside voice
(@AllieImlach) reported
@TPG_Telecom no nbn in postcode 3197 - no phone support available, outage page down. WTF TPG?!
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ChucklesP
(@ChucklesPocock) reported
@TPG_Telecom our internet is totally down, so is your website and your customer service phone line, your app is not usable. Are there any outages in the Sutherland Shire?
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JAG
(@JAG47116840) reported
@TPG_Telecom Internet is down 😭 anyone else?
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Aravind Jayaraman
(@aravindis) reported
@TPG_Telecom the net connectivity is down and don’t you dare ask me for my details as if I am the only customer facing this issue! Fix it ASAP!
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Michael
(@Mros390) reported
@TPG_Telecom internet down and only joined yesterday. Not cool
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Blessy Joy
(@Zazzala) reported
@TPG_Telecom Internet is on and off in every minute for the last 1 hr, at Holsworthy, NSW. Every TPG customer in our neighbourhood has connectivity issue. Please investigate. Thanks.
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SonyS
(@SonyS1979) reported
@TPG_Telecom my nbn not working. What’s going on??
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Kip Krueger
(@KiPKRU) reported
@TPG_Telecom cannot connect to internet. When I try to look up the service status it just says HOST ERROR try again later
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Above&below
(@InbetweenJCW) reported
@TPG_Telecom this is freaking mad. Left messages to support team few times but still No returned call. When will be NBN be back up in Northern beach area?
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Alvaro Aliaga
(@AlvaroAliagaB) reported
@TPG_Telecom, I have no problem with technical issues, an NBN outage or whatever because these kinds of things happen. But disabling all your phone lines to avoid speaking with customers is wrong. Also, the interactive voice system didn’t help much tonight before dropping my call
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M'Lady
(@Lady_Jacqueline) reported
@TPG_Telecom I’m having internet connection issues and you website is down. Please assist?