TPG Telecom Outage Report
Why is my TPG Telecom service not working?
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If you are having issues, please submit a report below.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Will TPG Telecom compensate me for the outage?
The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (73%)
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Wi-fi (10%)
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Phone (10%)
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E-mail (5%)
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Total Blackout (3%)
Live Outage Map
The most recent TPG Telecom outage reports came from the following cities: Melbourne, Perth, Sydney, Adelaide, Brisbane, Townsville and Rosalie Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Adelaide |
Internet | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Arnel Guanlao
(@neiguanlao) reported
@dejapanda @TPG_Telecom 4000 has the same issue
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Michael Arter
(@Michael_Arter) reported
@TPG_Telecom @__jacobharris How about openly admitting you have a nationwide outage rather than pretending it’s an issue with individual customers !!!!
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Matt
(@neilsatis) reported
@TPG_Telecom @dejapanda Down here too (Ryde)
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Dennella Crawford
(@LoveNellyArt) reported
Why doesn't your service work @TPG_Telecom
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me
(@PoissonProcess) reported
@TPG_Telecom @dejapanda Appears it’s a dns issue. Update your dns to cloudflare servers 1.1.1.1 and 1.0.0.1 and this fixed it for me
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Raymond Bayot
(@BAYOTR) reported
@TPG_Telecom Box Hill, NSW also Error 502 bad gateway.. Host error.
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DMSG
(@DMSG24) reported
@TPG_Telecom When will you be providing an update? The service tonight is very poor.
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Matt Hammond
(@hammondhome) reported
@TPG_Telecom @mattebb Finally a post. Poor.
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Vlad
(@vladdude) reported
@TPG_Telecom is tpg going to advise it’s customers that it’s service is down or are we going to use our psychic ability. It’s called communication I think
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Brian Duval
(@hjbuzz) reported
@TPG_Telecom TPG NBN in Calwell is down more than up tonight.
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Stephan
(@3eggss) reported
@TPG_Telecom Our internet is down 😭😥😰😢😓😞😫
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Danmin
(@Danmin74369077) reported
@TPG_Telecom internet is not working or very slow ? When u going to fix the issue ?
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Johnson Nguyen
(@JNguyen84) reported
@TPG_Telecom @SelectsThe Tpg out, lockdown just got a whole lot worst
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ben clark
(@benclark12) reported
@TPG_Telecom our cat kicked the modem off the cupboard this afternoon. I think we might be the cause for the whole thing... Can you come fix it for us? #tpg
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Ryan
(@Celtic334) reported
@TPG_Telecom it appears your connection is down across the whole country. Has been here in Melbourne for hours
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ben clark
(@benclark12) reported
@TPG_Telecom our cat kicked the modem off the cupboard this afternoon. I think we might be the cause for the whole thing... Can you come fix it for us? #TPGdown #broketheinternet!
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Dave
(@DaveBotton) reported
Hey, if you're having trouble with your internet tonight, try switching your DNs to cloudflare. That worked for me! @TPG_Telecom
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Blair Furl0ng
(@BlairFurl0ng) reported
@TPG_Telecom hello Broadband is down in Edgecliff is there a service issue?
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Maurice
(@fallinangel71) reported
@TPG_Telecom is there an outage at the moment in Melbourne
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🎃 SpookyxSpice 👻
(@SpookyxSpice) reported
@h3nry70r0 @TPG_Telecom Same here down in NSW, slow dodgy internet connection all day and completely out tonight. Mobile data seems to be working for now - other places in Aus reported to be out too of Mobile Data.
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Pistolfreak04
(@pistolfreack04) reported
@TPG_Telecom yo fix the internet it's like, everyone in australia
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Maurice
(@fallinangel71) reported
@dejapanda @TPG_Telecom Down in 3429
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🎃 SpookyxSpice 👻
(@SpookyxSpice) reported
@CameronOlson9 @TPG_Telecom Yeah just read, The Daily Mail seems to be reporting on it but no publications here in Australia. Methinks no reporters have mobile data atm? 🤔 Multiple companies out - all internet service providers.
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norts
(@nortssss) reported
@TPG_Telecom @dejapanda Hahaha TPG don’t even know their whole network is down.
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Bashkim Aliu
(@Bashkim_Aliu_) reported
@TPG_Telecom not only is your nbn and internet down but your site is inaccessible.
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Mad As Mel
(@Mad_As_Mel) reported
@TPG_Telecom & @NBN_Australia what the actual **** is going on? Dropouts and speeds at a quarter what they should be the entire night. I do not pay $110 pm for this ****. No DMs required, just fix the ****** 🤬
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light heart
(@SpellinItUp) reported
@TPG_Telecom @nicoleb1969 you have to wonder if something dodgey is going on... why doesnt my nbn box or modem say service is not working... the only indicator i have is web pages not loading and i cant play games online
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Nas
(@Nas86466610) reported
@TPG_Telecom have you shut your services? Internet and your helpline is down.
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Terry
(@trigopop) reported
@TPG_Telecom @nicoleb1969 It’s down in Sydney. TPG’s own website is down too.
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KAPLFC RedV
(@jamesKap11) reported
How long until you fix the service. Ridiculous. @TPG_Telecom