TPG Telecom

TPG Telecom Outage Report

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours

The graph below depicts the number of TPG Telecom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TPG Telecom Outage Chart 09/10/2024 13:10

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Will TPG Telecom compensate me for the outage?

The recent TPG Telecom outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with TPG Telecom if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, TPG Telecom has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (3%)

    E-mail (3%)

  4. Phone (3%)

    Phone (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map

The most recent TPG Telecom outage reports came from the following cities: Brisbane, Perth, Melbourne, Sydney and Adelaide.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaMelbourne Internet
AustraliaBrisbane Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • m0ncrieff m0ncrieff (@m0ncrieff) reported

    @Manjeet50721468 @TPG_Telecom 3350. It’s been slow for weeks but tonight is just ridiculous. Nothing frustrates me more than buffering. This is what they’ll do to me in hell. I’ll have to run triathlons and then be forced to sit and watch **** buffer.

  • m0ncrieff m0ncrieff (@m0ncrieff) reported

    @TPG_Telecom my home internet service lately has been atrocious - my wifi won’t even connect right now. Are there known issues/outages happening?

  • HEPennypacker81 The5thHermansHermit (@HEPennypacker81) reported

    @TPG_Telecom @dadainalada I'll save you the time, Tpg is ****, their service is ****, product is ****, and will continue to remain ****. Go elsewhere.

  • rcorea1563 Ravi Corea (@rcorea1563) reported

    @TPG_Telecom @Daddles11 The DNS solution can only work if you have a connection. I have no connection (red blink light on modem). Submitted a fault report through the mobile app more than 24h ago; cannot get through on the phone. This is not an acceptable level of service.

  • houseof1sand0s Juan Cinseros (@houseof1sand0s) reported

    @TPG_Telecom how’s the service? My current internet has been down. Sydney cbd area

  • Michaelchenjx Michael Chen (@Michaelchenjx) reported

    @TPG_Telecom still not recovered. Too bad.

  • julianvisser_ JulianVisser (@julianvisser_) reported

    @TPG_Telecom terrible internet reliability over the last few days, what is going on? Have had intermittent drop outs since the 14th making wfh very difficult.

  • DavidBrowaeys David Browaeys (@DavidBrowaeys) reported

    @TPG_Telecom are you guys facing summer issues again? No NBN!! That's a bit much in one week we haven't got a stable internet. 3207.

  • HEPennypacker81 The5thHermansHermit (@HEPennypacker81) reported

    @kingant111 @TPG_Telecom @houseof1sand0s All they do is lie, cancel your accounts folks.

  • mattyghira Matt Ghirardello (@mattyghira) reported

    @TPG_Telecom really having trouble lately with our service, makes it hard to work from home.

  • kingant111 anton (@kingant111) reported

    @TPG_Telecom your service is down again this is bullshit

  • BonnieDollz Bonnie (@BonnieDollz) reported

    horror experience with @TPG_Telecom internet was down so they found the proper solution was to turn off their phone support for answers. No internet for several days. No one to ask why. Even their website didn’t work. Looking for a new provider. Who’s a good provider NBN in aus?

  • HEPennypacker81 The5thHermansHermit (@HEPennypacker81) reported

    @TPG_Telecom @wellfairer Tpg is so full of ****, down detector shows half the country is out, just like on the weekend, tpg pretends they don't know. I cancelled today and moved to Launtel

  • Manjeet50721468 Manu (@Manjeet50721468) reported

    @m0ncrieff @TPG_Telecom Which postcode. Mine is 2147, belong service and its dead.

  • 3eggss Stephan (@3eggss) reported

    @TPG_Telecom Low speeds and DNS issues today - What's going, this is very disappointing after the recent outage

  • Rg31d Rahul (@Rg31d) reported

    @TPG_Telecom another day another issue with nbn connection...

  • trinee_p Katrina Desfosses (@trinee_p) reported

    @TPG_Telecom having terrible service in 3025 today. Speed test is 5mb or less. Have rebooted modem. Nothing on nbn service outages. Can you look into it? Stuck inside with two kids 🤯

  • raidahgod raidah (@raidahgod) reported

    @TPG_Telecom my internet speeds are very slow, please help. it should be running at 5x the speed and i have nbn :(

  • kingant111 anton (@kingant111) reported

    @TPG_Telecom there’s another outage this sucks

  • dadainalada dad (@dadainalada) reported

    @TPG_Telecom you need to fix your internet, been so slow for a week or two now

  • mohit_1093 Mohit Sharma (@mohit_1093) reported

    @TPG_Telecom I am not able to recieve SMS on my phone 8915-0107 while I am in India. Please help.

  • wellfairer Ms Particulière (@wellfairer) reported

    @TPG_Telecom We've been living with unstable internet for over a week in #AlexandriaNSW. Have tried to log a report thru app twice, but no reply. Appalling service.

  • 1968Tanja Tanja Roma (@1968Tanja) reported

    @TPG_Telecom Our Internet was supposed to be switched on the 17th September. Still nothing. I have to work from home tomorrow,. There's no communication. Your service is ridiculous.

  • radu1960 radu (@radu1960) reported

    @TPG_Telecom your service is terrible! I have sent two emails no answer! No phone number that you can call and get an answer!

  • Darren___Fox Darren Fox (@Darren___Fox) reported

    @TPG_Telecom getting less than 10MB on a 100MB plan all day. Totally unusable. Nothing but issues with this service from day 1. The only thing that works as expected is the direct debit from my bank a/c…

  • Nereus52 Nereus5 (@Nereus52) reported

    NBN emergency maintenance on a Monday, while working from home, with ten minutes notice. Thanks again @NBN_Australia & @TPG_Telecom. Who do i call for reimbursement? #MelbourneLockdown6

  • MonkeyMondays Ayo (@MonkeyMondays) reported

    @TPG_Telecom @ohayoporcooo L network + Ratio + Youngboy better + Telstra better

  • HEPennypacker81 The5thHermansHermit (@HEPennypacker81) reported

    @TPG_Telecom @Rg31d His issue is that he, like myself, signed a contract with Australia's most inept internet provider

  • kingant111 anton (@kingant111) reported

    @TPG_Telecom @houseof1sand0s Don’t lie the whole sydney is down

  • PickletubeTv PickletubeTV (@PickletubeTv) reported

    @TPG_Telecom your internet has been **** for the past few weeks, I'm a streamer and I can't stream/work under these conditions I'm paying for a service that I can barely use it's beyond a joke right now.