TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 14 |
| Sydney, NSW | 11 |
| Brisbane, QLD | 8 |
| Perth, WA | 5 |
| Adelaide, SA | 4 |
| Caulfield South, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Sullivan
(@misullivan) reported
@RichardKGrump @TPG_Telecom I’m with iiNet and Internode (business connections).. both are excellent (both are now part of TPG).. all my problems except a very technical one about IPv6 have been NBN problems blaming everyone else and trying to hide their own failings.
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Richard Wright
(@RichardKGrump) reported
A few hours ago I mentioned that I had an internet problem with @TPG_Telecom. I received a reply asking me to send them a DM. I did.
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Richard Wright
(@RichardKGrump) reported
@TPG_Telecom I know you don't care but you have lost one customer because of your lies. And I will tell the world.
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Richard Wright
(@RichardKGrump) reported
Dear Mr @TPG_Telecom, I hope you enjoyed your dinner. I didn't. Your idiot support fvckwit kept me waiting all night. Do you care? Of course not. I'll be in touch again
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JohnyJ@m3s
(@johnyjam3s) reported
@not_aldous @RichardKGrump @TPG_Telecom I have exactly the same and have never been let down by Amaysim or Aussie Broadband in the past 4 years I’ve used their services. I previously was with Telstra and they were abysmal so much so that even today when I see their ads, I feel angered.
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Bradley Michael Blanchard
(@Rsa_Ares) reported
@TPG_Telecom Whoever is thinking of changing to TPG…DONT!!! There service is terrible, they are not trustworthy. I was informed I will be receiving a modem, which I did not receive, TPG confirmed it was returned to them… Long story short - i was still charged $612.
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@RichardKGrump @TPG_Telecom What is terrible about Telstra... Only terrible part is if you have to deal with them. The network is fine, only one that works in Rural Australia... I bought my last phone through Woolies, (heaps cheaper) & it still uses Telstra network.
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Krungthepkris - back home 🇺🇦🇹🇼
(@Krungthepkris1) reported
@RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok
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Bird Brain
(@Philip19600630) reported
@RichardKGrump @TPG_Telecom As well, last mobile contract the sales guys talked me into some crap I didn't really need and that wasn't good value. As well as a Samsung S10, which turned out to be well below, say, a Google Pixel in speed, and way up on annoyances.
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gregs omsprmo
(@MatthewTerpase) reported
@5roosters @RichardKGrump @TPG_Telecom Too bad! Y'all should be more careful out here; well the good news is #dexter_crackz on Instagram will be able to help you out with recovery and refunds. I was victimized too, but all thanks to him I got my asset back
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Evan King-Macskasy - Proud Cave Dweller
(@EMacskasy) reported
@RichardKGrump @TPG_Telecom We use Aussie Broadband after having had very bad experiences with Telstra.
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Bird Brain
(@Philip19600630) reported
@RichardKGrump @TPG_Telecom Telstra is too dear. I'm looking for a telco that uses their network but offers better deals.
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Gator - Extremist Lefty Angry Woman
(@WTGator) reported
@RichardKGrump @TPG_Telecom Good choice. I detest TPG. Very bad experiences with them way back. No improvement since then.
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Violet_Lily_Steele
(@marat_frida) reported
@RichardKGrump @TPG_Telecom Try iinet- great customer service and coverage
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Stewart
(@willie1foot) reported
@RichardKGrump @TPG_Telecom They’re all OK until you have an issue with your service.
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