TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 7 |
| Melbourne, VIC | 6 |
| Perth, WA | 4 |
| Sydney, NSW | 3 |
| Adelaide, SA | 1 |
| Armidale, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Angel
(@angellewis) reported
@TPG_Telecom Neighbours with Aussie have now been notified there is an outage.
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ધર્મેન્દ્ર મોદી🇮🇳🇭🇲🇮🇱🇮🇳🇭🇲🇮🇱
(@MeeDhaMo) reported
@TPG_Telecom one of the worst customer service, one of the worst customer retention ratio, not bothered if customer. Please cancel my subscription with tpg and pay for my time loss. I don't want to #Tpg to provide me services any more.
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Jay 🔜 PAX Aus 2021!
(@Skeptikk) reported
@TPG_Telecom I never recieved that phone call.
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Rane Bowen
(@ranebowen) reported
@elastikos @NBN_Australia @TPG_Telecom Oh damn, internet is working for me, but I have found it to be a bit spotty for the last few days.
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Captain Emz
(@CaptainEmz) reported
Our internet connection has been down for 29 days and counting... 8 techs have been out and no resolution. @NBN_Australia and @TPG_Telecom , sort this out. This is ridiculous.
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Lady Pamela
(@PLODonnell) reported
@VikashTripathiG @TPG_Telecom Mine is down too!
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Angel
(@angellewis) reported
@TPG_Telecom outage in our street. NBN site says not. Your site says not. Our neighbours also experiencing outage.
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SamFarfoud
(@SamFarfoud) reported
@TPG_Telecom scheduled outage in Melbourne’s North supposed to be back up at 6am. Still down ATM. Do you have a revised time?
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KatyCat🤡Grant🙂 WTT👁AU💍NZ
(@xander85) reported
@TPG_Telecom You sent me a text on the weekend about planned outage in my area. But I checked the NBN co website and today’s was cancelled and moved to Friday. I have had ZERO notification from TPG of this. Why can you send some notifications and not others? Not good enough
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Š†ü
(@elastikos) reported
It's raining heavily, so naturally the NBN has cut out, copper wires submerged in water don't seem to mix... Fancy that! @NBN_Australia @TPG_Telecom
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Rob Wood
(@RobWoodWasHere) reported
@TPG_Telecom Might slow internet today?
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ધર્મેન્દ્ર મોદી🇮🇳🇭🇲🇮🇱🇮🇳🇭🇲🇮🇱
(@MeeDhaMo) reported
@TPG_Telecom thank you for the worst customer service and worst response towards your customer. You have such a lame service and that you agents just disconnect the line you have a big office in Macquaire Park but still outsource your Customer care with the lowest standards
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Finnigans 💉天有道地有道人无道
(@Thefinnigans) reported
@AndrewCatsaras @Telstra Ari. I had very good response from @TPG_Telecom when I reported problem with my NBN/Internet Access few weeks back. They organised a technician to come and check out everything
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Stuart Collinson
(@pommystu90) reported
@TPG_Telecom so tried to find out what's happening with my nbn service as it's currently not available at my new place, no one answerd my questions and after the 3rd transfer they randomly hung up on me. I work from home and need more than 55gb SIM card
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Melissa Baker
(@melofbacchus) reported
@TPG_Telecom First day of lockdown in Melbourne and my kids can’t get online to see school work because there is no network? Also no Foxtel or gaming!! When are we likely to have internet again?
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