TPG Telecom Outage Map

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 37
Melbourne, VIC 29
Brisbane, QLD 14
Perth, WA 4
Adelaide, SA 2
Canberra, ACT 1

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TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • dean smith (@deansmi67601117) reported

    @Midbeast @Telstra What I usually do, is ask my neighbours what isp they use then I copy, been with telstra, optus, Vodafone, tpg is probably the worst

  • AT (@desertman388) reported

    SHORTS BAL BRG CNU CLV CCL ELD GNE JIN MAQ MFG MEZ MGR MVF NAB NST NUF OGC PGN PME QAN SKC SHL SDF SGP SUN SM1 TGR TPG TCL WFS WBS. Most need to reset, they offered greater potential after last weeks scan. Most listed funds were showing short signal. Only liquid names, no dogs.

  • Karen #WaywardForever (@CharmedKaren6) reported

    @TPG_Telecom It is still not working. It connects for a few seconds then it cuts out and says “no internet” when I open my wi-fi connections on my laptop

  • 💧Lost in a sea (@janob63) reported

    @greenisthenew A Telstra person came to my apartment building yesterday and managed to disconnect me. I don’t even use Telstra but neighbour saw him go into the room at same time I lost connection. TPG have requested a technician to go back to fix, but could take up to 4 days to fix! Gah!

  • E. Bearington-Smythe (@beebearninja) reported

    @janr572 It's just a network that's a poor shadow of what it could've been. To use it find an ISP (Aussie Broadband, TPG, Telstra, Optus, Vodafone, etc) and sign up. Eventually it'll be the only way to access the internet and, aside from mobile, make phone calls.

  • J Ξ Λ Y.exe (@jeayese) reported

    @TPG_Telecom That’s what was said last week and the week before and I still had connection issues, I have no phone calls from any technician.

  • J Ξ Λ Y.exe (@jeayese) reported

    @TPG_Telecom No one tried to call me I don’t have any missed calls.. please just fix my connection

  • marsionn (@marsionn) reported

    @TPG_Telecom @TPG_Telecom Hi, I appreciate your reply. Can you please disregard the issue. It was only intermittent. If it get's worse then I'll be in contact again. Thanks.

  • HSydney (@HSydneyHC) reported

    @TempyRT @NBN_Australia @TPG_Telecom Ya we used to only be able to watch Netflix one room at a time b4 the NBN But jeez if u can't even watch one & on NBN u definitely have problems **** that shite....

  • Robt (@TempyRT) reported

    @HSydneyHC @NBN_Australia @TPG_Telecom Every Sunday without fail we have long drop outs, they said it congestion.... never had the issue on hybrid fibre

  • TPG (@TPG_Telecom) reported

    @kernelsandoz 2/2 If you are not a TPG ADSL2+ customer, please ignore this letter and we apologize for the inconvenience. If the above is not the content of the letter, then please send us a screenshot of it so we can investigate this further. Cheers! -Geli

  • Chris Le Brese (@brezey3) reported

    Another day, another unexplained outage in South Penrith! No DSL light, no ETA on when it will be back. Never had any issues with ADSL 2+, sure it was a lot slower but never had an outage. @TPG_Telecom @NBN_Australia

  • HSydney (@HSydneyHC) reported

    @TPG_Telecom Thx Julien I was just highlighting to Rob that the wiring during NBN connection could be the issue. Mine is better since technician fixed wiring albeit we are on the highest plan so we should get the highest speed as seems to be ranging between 22 & 40 odd on random testing

  • Meta Starostin (@Snow_Crash) reported

    @NickRossTech @BickieCuppaTea @TurnbullMalcolm In other words, if you want gigabit connectivity you need to move to a city that provides the service. For Australians the only bet is Adelaide City or serveral places around Adelaide. TPG have not one but two deployments there for quite some time and they are related.

  • J.P Garde (@JonoGarde) reported

    @TPG_Telecom Hi we had a technical person call us. Our speed at peak times is the problem nowhere near the agreed speed.

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