TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 104 |
| Adelaide, SA | 69 |
| Brisbane, QLD | 41 |
| Sydney, NSW | 28 |
| Perth, WA | 4 |
| Canberra, ACT | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Lunar ~ They/Them
(@LunarDarkling) reported
@TPG_Telecom WTF does 'router compatible for NBN Hybrid Fibre Coaxial (HFC) service' mean?? How do I know which modem/router to buy?
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Nails
(@Nailguns_TTV) reported
@TPG_Telecom ok, so what now please? this happens almost daily, will you send a team member out to fix the issue?
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youla
(@youla) reported
Please help @TPG_Telecom. How can you charge your customers a monthly fee when the adsl and phone line has been down for weeks.
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Manoj Sharma
(@Bedbec1) reported
@TPG_Telecom Thank you Daisy. Our home internet for 10 rochester av beckenham wa 6107 is not working.
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Jason
(@Jason33659363) reported
@TPG_Telecom @bleachdollhair Scumbag. fix the issue instead of being a smartarse
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Ubaid Mehmood
(@UbaidMehmood11) reported
@TPG_Telecom had a big issue and argument with you guys and after everything, you have the guts to email me that you are going to DISPATCH not deliver in next 2-3 business days.
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Javi de Guzman
(@javideguzman) reported
you need to fix your **** @TPG_Telecom all your customer service representatives giving conflicting information. i'm just trying to install my internet which i've already paid for weeks ago yet still no connection. i want my money back!
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Blessed be Blondes
(@bleachdollhair) reported
@TPG_Telecom It’s ok. I’m cancelling all my accounts with you guys and going to another provider. I’ve lost 2 hrs and no one can tell me why I don’t have internet. I’ve lost sales since 8am this morning. Your customer service is a joke
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Ubaid Mehmood
(@UbaidMehmood11) reported
Just experienced one of the worst costumer services experience from @TPG_Telecom. Would recommend to stay away from them...!!!
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🍚
(@SenpaiBlazeo) reported
@TPG_Telecom your fukcing internet sucks
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Blessed be Blondes
(@bleachdollhair) reported
@Jason33659363 @TPG_Telecom Totally Jason. I’ve had 2 hrs of this crap today so they have just lost 3 accounts because they don’t care. I guess they will go down the path of so many others
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Rane Bowen
(@ranebowen) reported
@TPG_Telecom my connection has gone down again today, and the last time it went down was two days ago. I've lodged faults in the app, but these issues seem to be happening more and more often. I rely on stable internet for my job. Please help and fix these issues!
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Alok Bhide
(@bhidealok) reported
@TPG_Telecom what's up with the internet in St Leonards for the past 2 days - so many drops and slow connectivity.
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Fragmatikz
(@Fragmatikz) reported
@TPG_Telecom hi why is your service trash this week? Constantly spiling lag 😴
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Ibrahim Faisal 💉💉
(@IbrahimKFaisal) reported
@TPG_Telecom Internet is down for last five years. Customer Service is not responding.
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