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TPG Telecom

TPG Telecom Outage Map

The map below depicts the most recent cities worldwide where TPG Telecom users have reported problems and outages. If you are having an issue with TPG Telecom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TPG Telecom users affected:

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 8
Melbourne, VIC 12
Perth, WA 2
Brisbane, QLD 5
Adelaide, SA 2
Hobart, TAS 1
Arumpo, NSW 1
Canberra, ACT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • BradKitschke
    brad kitschke (@BradKitschke) reported

    when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

  • Wanderosities
    Wonderosities (@Wanderosities) reported

    @TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

  • BellaBaby74
    Eileen 🌈 (@BellaBaby74) reported

    @TPG_Telecom Hey guys. Is it a coincidence that within 10 minutes of me speaking with your accounts dept about changing NBN providers down the track that my internet is now not working?? Am in St Albans VIC... 🤔🤦

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom the @NBN_Australia is unexpectedly down AGAIN in rowville. Any idea when it will be back up again? Also any idea this has been happening so many times over the past few months?

  • DahakaShirazi
    Dahaka Shirazi (@DahakaShirazi) reported

    @TPG_Telecom Congrats for losing another customer. am switching @Aussie_BB

  • CasperDRW
    CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins

  • Meowmoewmoodoo
    Connor Pocock (@Meowmoewmoodoo) reported

    @TPG_Telecom tpg has got to be the worst isp I have ever had the displeasure of using. At the rate that you're services go down I'd be better off spending my money elsewhere. Absolute garbage internet service provider

  • official_suz13q
    Susan Brown (@official_suz13q) reported

    @TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

  • NiketSh77905382
    Nyk Saw (@NiketSh77905382) reported

    @TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore

  • SigmasSho3z
    Linton Sho3z Davidson(real) (@SigmasSho3z) reported

    You're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice

  • DNLKITTY
    Ms. Kitty (@DNLKITTY) reported

    @TPG_Telecom why the hell did I just have to correct your customer service consultant about not calling me “sir”, have to ask for an apology to just be told “sorry sir”

  • _Fused
    spandex sailsmen (@_Fused) reported

    @TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom gee I couldn’t even watch tv or make make face time so slow is it because I canceled my internet? Don’t ask me all the stupid questions it’s just slow.

  • LloydValeriya
    Lloyd Val👩🏻‍💻 (@LloydValeriya) reported

    @TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain

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