TPG Telecom

TPG Telecom Outage Map

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 59
Melbourne, VIC 26
Brisbane, QLD 8
Perth, WA 6
Adelaide, SA 3
Millendon, WA 1
Geelong, VIC 1
Galston, NSW 1
Sippy Downs, QLD 1
Long Forest, VIC 1

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TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • KDizzle (@leopardshepherd) reported

    @TPG_Telecom lolz.. got a phone call from your team offering to upgrade my slow ADSL2 to fast NBN as "it's the best quoted by the @acccgovau..." wanna know what my answer us? I like my slow internet as it works! Thank You though, really.

  • Katherine Grace (@Kaffy14) reported

    @TPG_Telecom my internet is not working? Have reset the modem/router and still not coming back up. Bill is paid/up to date - have you had an outage in Canberra??

  • Guptarahul (@ozvic27) reported

    @TPG_Telecom Can u pls check why I am facing internet issues. It gets disconnected & reconnects after sometime. This happens everyday but today is frequent. Thanks

  • Slowder (@Slowder5) reported

    @TPG_Telecom Thanks already contacted support. There is a line issue.

  • Abhishek Tiwari (@abhishektiwari) reported

    @TPG_Telecom call centre and support team is in Philippine. Great people but they are not empowered. Typical class division, superior types sits in Australia. You call support and spend 45 minutes hitting your head as you can feel they don’t have authority to do right things.

  • Slowder (@Slowder5) reported

    @abelotti @TPG_Telecom Got the same issue!

  • Dave (@DaveBotton) reported

    @TPG_Telecom It's in and on. The online light is continuously flashing. I need to work from home. This isn't my problem.

  • 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • Nick (@nickovic) reported

    @NBN_Australia yo! I’ve called @TPG_Telecom as my internet has been out for about 48 hours. They’ve said they’re waiting for an update from you and that there’s some sort of fault. Your website says there are no known issues in my area. So which one of you are lying to me?

  • Lorenzo (@Perafunk) reported

    @TPG_Telecom hey, NBN has completely shut down in bondi, any outages going on?

  • Purple Panda Wax (@PurpleP56238630) reported

    On the receiving end of probably the worst customer service ever from @TPG_Telecom. #melbournelockdown2020 and zero compassion consideration empathy or support.

  • Kevin McCall (@KevinMc17093361) reported

    @TPG_Telecom your service is so crap ..I am just about lost for words. At least 20 call to Philippines Sick to death of giving my details. Disconnected more than a bloke on his honeymoon. Listened to 3 HOURS of your recorded bloody music. And still the problem isnt fixed.

  • Frankhughes (@531589574) reported

    @coL_Petrify @TPG_Telecom The NBN site says no outage in this area😭

  • Frankhughes (@531589574) reported

    @AnnaHyyyy @TPG_Telecom I heard that NBN service with another carrier is down too in this area, but NBN site says no outage in this area.

  • anna.hyyyy (@AnnaHyyyy) reported

    @TPG_Telecom Please check! No connection at Wentworth Point! We are working at home! Please solve this problem!

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