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TPG Telecom

TPG Telecom Outage Map

The map below depicts the most recent cities worldwide where TPG Telecom users have reported problems and outages. If you are having an issue with TPG Telecom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TPG Telecom users affected:

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 9
Adelaide, SA 5
Sydney, NSW 9
Melbourne, VIC 14
Gold Coast, QLD 1
Perth, WA 3
Caulfield South, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • CasperDRW
    CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins

  • IamMrTui
    Mr Tui (@IamMrTui) reported

    @TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

  • thelifeofhye
    HYE PRIDE (@thelifeofhye) reported

    @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem

  • traihp86
    Quang (@traihp86) reported

    This is the 2nd extended outage this month @TPG_Telecom what the hell is going on?

  • pauljwoodau1
    Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

  • corneliusw
    cornel wilczek - qua (@corneliusw) reported

    @TPG_Telecom my NBN is down again! 4th time this week and I can’t seem to get an answer. Hoping I have more luck here. The outage status page is not clear and I have to drive somewhere to send this. Is there an outage in inner north melb? Will it be another 8 hours again?

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

  • AndresDesaix
    AndresD. (@AndresDesaix) reported

    @TPG_Telecom hello guys, can I DM you, cuz I have a problem with my simcard activation 🙏

  • 1stFive8
    1stFive8 (@1stFive8) reported

    @TPG_Telecom @LynnD_1401 Is it the same issue causing outage in Taylors Hill?

  • AprilHawking
    April Hawking (@AprilHawking) reported

    @TPG_Telecom 5th day with no internet due to an outage. Emails constantly stating it is resolved and then out again. No timeframe given over the phone for when we will have internet back again but apparently another 19 customers are dealing with it too. Cool cool cool 🫠

  • matt_huffer
    matt huffer (@matt_huffer) reported

    @TPG_Telecom is there a 5G outage in Croydon Vic? Why is it so hard to search for this on your service listings?

  • n_c_oz
    Nic A (@n_c_oz) reported

    @NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected

  • Noodlebat_
    Noodlebat (@Noodlebat_) reported

    @TPG_Telecom can’t send or receive texts guys. Any word on ETA when this will be rectified? I understand it’s a Vodaphone issue.

  • denley79
    Darren Denley (@denley79) reported

    @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing

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