TPG Telecom Outage Map
The map below depicts the most recent cities worldwide where TPG Telecom users have reported problems and outages. If you are having an issue with TPG Telecom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 5 |
| Perth, WA | 2 |
| Melbourne, VIC | 11 |
| Sydney, NSW | 12 |
| Arumpo, NSW | 1 |
| Canberra, ACT | 1 |
| Adelaide, SA | 3 |
| Central Coast, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Alisa Wortley (@wildsunart) reported@TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.
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Fluffy632069 (@lstcrimedetecto) reported@TPG_Telecom gee I couldn’t even watch tv or make make face time so slow is it because I canceled my internet? Don’t ask me all the stupid questions it’s just slow.
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Badri Shiwakoti (@ShiwakotiBadri) reported@TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG
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1stFive8 (@1stFive8) reported@TPG_Telecom @LynnD_1401 Is it the same issue causing outage in Taylors Hill?
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Donna (@atzdonna) reported@Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?
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Not that Alex (@Alyxm666) reported@TPG_Telecom NBN down forest lake Brisbane Qld
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line
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Surin Sam (@Persian_Lioness) reportedIf anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent
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Lee Sales (@Davey61769610) reported@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
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Zalika Rizmal (@Zalika_R) reported from Melbourne, Victoria@TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.
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Fluffy632069 (@lstcrimedetecto) reported@guseyk @TPG_Telecom Same so bad can’t even make a face time call.
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Jeremy Kouloubis (@jkdraught) reported@NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?
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Jay Mitchell (@clueby4) reported@TPG_Telecom is email currently having issues?messages being accepted by your smtp but not appearing in mailbox
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Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported@TPG_Telecom outage in Chatswood now 3hrs +
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GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported@TPG_Telecom I cannot report our building’s FTTB outage. Please advise
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