TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 23 |
| Sydney, NSW | 7 |
| Adelaide, SA | 2 |
| Hobart, TAS | 1 |
| Perth, WA | 1 |
| Brisbane, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Garma
(@denisegarma) reported
@TPG_Telecom @NBN_Australia is there an internet outage? My internet has been down for quite some time now.
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PedestrianCritic
(@PedestrianCrit1) reported
@misslaurenwatts @TPG_Telecom A bloody storm happens they can’t even get internet back. Bloody Zimbabwe has better internet service than us.
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Laura_Dam
(@LauraDam7) reported
@itsnicole84 @TPG_Telecom We're having the same issues! My husband is working from home and this terrible internet service is impeding on his ability to work effectively! Looks like we'll have to contact Australian Consumer Affairs as TPG have repeatedly failed to provide solutions!
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Brett Andreassen
(@BrettAndreassen) reported
@TPG_Telecom are there issues in Enoggera, QLD at the moment? NBN seems to be down.
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Adam
(@Yeahbutnaahh) reported
@TPG_Telecom is there an outage in North Lakes, QLD?
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silver-lining
(@pinotnoirjo) reported
@TPG_Telecom NBN internet has not been working since last night and still not working. What’s wrong?
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brian
(@BrianFitzy5050) reported
@HayleyPhoebeM @TPG_Telecom Yeah I've been with TPG over a decade without issue.
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Rebecca Ly
(@GamifiedRebecca) reported
@TPG_Telecom I've had issues with using my mobile data. What is the service status for 2141?
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Chris Tiffen
(@CTwiffen) reported
@TPG_Telecom Thankfully it came back up about an hour later. I have noticed more small outages happening this year, is it a demand on the network?
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Nicole
(@itsnicole84) reported
WTF is going on with @TPG_Telecom internet lately? The past 3-4 months it has slowly spiralled into more and more frequent stints of patchy service. I live in a big building with reliable infrastructure that’s been 100% great for 2 years, what are you guys doing to cause this?
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Kezz
(@kezz78) reported
@TPG_Telecom Thanks. Just got a text message about a possible outage.
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Adam
(@Yeahbutnaahh) reported
@TPG_Telecom Hi. I spoke to support earlier and they've confirmed an issue with our line, and have escalated it to NBNCo. Thanks though. 👍
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Nicole
(@itsnicole84) reported
@LauraDam7 @TPG_Telecom It’s annoying me while working too but it’s actually more personally that it’s a real grievance. I want to sit down in my personal time and relax with TV and movies etc, but streaming apps via Chromecast wifi are plagued by this patchy service which is ruining my chill time! 🤬
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Stephan
(@3eggss) reported
@TPG_Telecom can you please check my service status? I haven't had internet since mid afternoon today
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a lot of birds
(@ninetyninebirds) reported
@TPG_Telecom I'm getting 0 upload speed :( Your service status page claims 0 issues reported, but your call queue is 40minutes long.
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