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TPG Telecom

TPG Telecom Outage Map

The map below depicts the most recent cities worldwide where TPG Telecom users have reported problems and outages. If you are having an issue with TPG Telecom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TPG Telecom users affected:

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 12
Sydney, NSW 7
Adelaide, SA 5
Brisbane, QLD 8
Gold Coast, QLD 1
Perth, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Kurogane_Vtube
    Kurogane (@Kurogane_Vtube) reported

    @TPG_Telecom when is the issue for tpg outage and disconnections going to be resolved? I know its going down briefly again anyway on the 7th and 8th for maintenance but this is just outrageous. I’ve lost hours of work because of this. How are you Telco going to compensate?

  • WowkKate
    Kate 💉💉💉 (@WowkKate) reported

    @TPG_Telecom is there currently an outage to internet service? NBN not reporting outage but my internet service has been dropping out every few mins all day

  • _dedevi_
    ✨Iyawo Oga✨ (@_dedevi_) reported

    @TPG_Telecom my connection has been terrible the past few days. What's happening, please?

  • dowdell_clint
    Clint (smokey) Dowdell (@dowdell_clint) reported

    @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom

  • vkrishnav
    vinay krishna (@vkrishnav) reported

    @TPG_Telecom @sapphirereport @TPG_Telecom : I don't think you are on top of issues. I have followed up over 100 times in last 2 months but no firm action so far.

  • REC0NZ
    GH0ST (@REC0NZ) reported

    @iiNet having an issue this past week, noticing currently experiencing high pings to all COD servers??? Or this a @TPG_Telecom @ATVIAssist problem?

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?

  • elonmuskhelper
    Elon Mustard (Parody) (@elonmuskhelper) reported

    @TPG_Telecom Service has ben out since last night at 9pm. This is ridiculous

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

  • abhiramsampath
    Abhiram (@abhiramsampath) reported

    @TPG_Telecom Internet is down in Rhodes NSW. Any issues or maintenance>?

  • grischatheissen
    Grischa Theissen (@grischatheissen) reported

    @TPG_Telecom Got an internet outage at my address. Tried to send you a dm here on twitter but twitter said it failed.

  • TheMarkSpence
    MarkSpencer (@TheMarkSpence) reported

    @TPG_Telecom @DarkPriestess1 Over a month to fix this? I can't access anything.

  • Roy_Redline
    Roy (@Roy_Redline) reported

    @TPG_Telecom what’s this “third-party” BS outage going on in Melbs West? First it was 4am, then 11am now 6pm until it’s resolved!? Not good enough!

  • Chiharu_yoshida
    Chiharu Yoshida/吉田　千春 (@Chiharu_yoshida) reported

    @TPG_Telecom Hi, turned on the wifi but can’t connect internet this morning. There is any trouble issues? Thank you

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