TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 93 |
| Brisbane, QLD | 29 |
| Sydney, NSW | 25 |
| Adelaide, SA | 11 |
| Canberra, ACT | 4 |
| Perth, WA | 3 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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ElizabethR
(@telip1977) reported
@TPG_Telecom @NBN_Australia our nbn in rowville is down AGAIN. Any idea when we will have the internet again?
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aseem seth
(@aseemseth08) reported
@TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232
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Just_Some_Bloke
(@Just_SumBloke) reported
@TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you
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Jay Mitchell
(@clueby4) reported
@TPG_Telecom is email currently having issues?messages being accepted by your smtp but not appearing in mailbox
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Theo 🛠
(@TheoKyrillidis) reported
@TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.
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Theo 🛠
(@TheoKyrillidis) reported
@TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.
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Neil
(@uncelltom) reported
@TPG_Telecom never get with this compnay very poor service as if they are doing it everything for free
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GayCarBoys 💉💉💉 💉
(@GayCarBoys) reported
@TPG_Telecom well, i did send a message but it didn't help much!:)
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GayCarBoys 💉💉💉 💉
(@GayCarBoys) reported
@TPG_Telecom I cannot report our building’s FTTB outage. Please advise
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eddie vom
(@zenvom1) reported
@TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.
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King Santos
(@CowboySantos182) reported
@TPG_Telecom im having an issue with my phone, im trying to send a msg but its saying TPG-ERROR 0
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messersco
(@messersco) reported
@TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?
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Noodlebat
(@Noodlebat_) reported
@TPG_Telecom can’t send or receive texts guys. Any word on ETA when this will be rectified? I understand it’s a Vodaphone issue.
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Susan Brown
(@official_suz13q) reported
@TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?
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HYE PRIDE
(@thelifeofhye) reported
@TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem
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