TPG Telecom

TPG Telecom Outage Map

The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TPG Telecom users affected:

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 10
Melbourne, VIC 9
Perth, WA 3
Brisbane, QLD 2
Adelaide, SA 2
Townsville, QLD 1
Rosalie Plains, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom your mobile service is the worst in Aus. I would urge ppl not 2 choose TPG as their mobile ptovider. Midded important calls this crook must pay me back .

  • trigopop Terry (@trigopop) reported

    @TPG_Telecom Any engineers at work this morning? There is a NBN service outage!!!

  • IsmaelHvG Ismael Varela (@IsmaelHvG) reported

    @TPG_Telecom can you advise what is happening with your service in South Yarra, Victoria? More than 6 hours without internet and not knowing the status of your server…

  • cani_jaykay Jaykay (@cani_jaykay) reported

    @supajimmyoz Filled in an #NBN and @TPG_Telecom survey! Genuine 0s and 1s for satisfaction scores! No internet, disrupted internet causing study, work issues. The stress during online exams at our place is intense due to internet connection insecurity.

  • max_chien . (@max_chien) reported

    @TPG_Telecom NBN Internet is not working. Can you please respond to DM ASAP???

  • tang_justin Justin tang (@tang_justin) reported

    @TPG_Telecom Why is the NBN not working in Preston Victoria 3072 I have restarted the modem 4 and NBN moden 3 times its been over 12 hours

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom I have complain to your tech support a week ago , followed up again . No one care .

  • SkinnerJaemes jaemes skinner (@SkinnerJaemes) reported

    Terrible communication, slow response, no follow up and my NBN connection is still unusable after 6 days @TPG_Telecom I have called TPG everyday and I’m continuously told the problem is with NBNco and TPG is awaiting update. It is just not good enough. When will it be fixed???

  • levalajoh someguywhoistired (@levalajoh) reported

    Hey @TPG_Telecom my internet is down. The DSL and internet LEDs on my router are off and I can’t get a connection.

  • _dedevi_ 🌸Elizabeth Mayowa🌸 (@_dedevi_) reported

    @TPG_Telecom It’s been rescheduled for another day. Tell me why I waited from 1pm-7:30pm today for a technician to come fix my nbn. No communication whatsoever that there was a cancellation. Called severally and all they said was keep waiting. Very frustrating and disappointing!!

  • kase85 Gareth (Taylor’s version) 🐇 🍒🖖🏼🐜🏳️‍🌈Ⓥ ✈️ (@kase85) reported

    @TPG_Telecom My internet has now been down for over 12 hours. I have a job to do. Can you please let me know when this will be resolved. I live in Marrickville

  • Melissainau who is that M(ask)e(d)Lissa 💉💉💉👠🎲♟ (@Melissainau) reported

    @TPG_Telecom maybe if you are aware of a problem like, ooh, CUSTOMERS CAN'T MAKE ANY CALLS, you could put it up here rather than wasting our time having to make a phone call and connect through multiple IVR messages?

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported

    @TPG_Telecom every time the weather is bad in Sydney, your internet forgets it is 2022! #FAIL

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom your mobile service is the worst in Aus. I would urge people not to choose TPG as their mobile provider. Missed important calls this crook must pay me back .

  • pratik_8787 Pratik Sheth (@pratik_8787) reported

    @TPG_Telecom so i ported with tpg mobile more than 10 days ago and they havent completed the portin from their end due to which i am now without active mobile service, oh and did i not say i am overseas and now my work has majorly impacted due to poor

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