TPG Telecom

TPG Telecom Outage Map

The following outage map shows the most recent areas in Australia where TPG Telecom users have reported their issues and outages. If you are having an issue with TPG Telecom and your location is not listed, make sure to submit a report below.



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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom Most Affected Locations

Outage reports and issues in the past 15 days originated from:

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Dear Sir/Madam; another werk 's gone by and nothing tangible has been put forward by TPG to resolve my reported issue for close two months now. I have been told over and over that something will happen next week, or in 24 hours, but all baseless and bogus statements. Cheers

  • R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • Joshaaye (@JJoshaaye) reported

    @isaacmcintyre @Aussie_BB @TPG_Telecom Unfortunately from my understanding, in cases like this, it doesn't matter which ISP you're with. You either have a ****** area or ****** lines which falls directly on NBN, and completely out of the control of ISP's. I can't speak highly enough of AussieBB & their service.

  • Isaac McIntyre (@isaacmcintyre) reported

    Okay what internet providers have pretty low dropout rates? Have been with @Aussie_BB and much love them and appreciate their attempts to fix issues, but outages only getting worse without resolution and I need connection for work. Was w/ @TPG_Telecom before & will never go back.

  • reznor lover (@nothing2se) reported

    @TPG_Telecom nbn down springvale vic 3171 no maintenance scheduled today nbn site says no outage user rezn0r

  • Amit Kapoor (@kpaoor) reported

    @TPG_Telecom what is happening in the Evandale,SA Area . everything is loading very slow. the download speed is 0.6 mbps .

  • 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported

    @TPG_Telecom A swathe of websites are slow to get to or not responding. LinkedIn Twitter M365 Facebook etc. connections time out or only partially load.

  • Prashant Shroff (@_rash) reported

    @TPG_Telecom @networkoutage internet's not working in inner west NSW. Is there an outage?

  • Alex Travers (@AlexTra23243267) reported

    @TPG_Telecom your internet is as sucky as your mother. can you please actually do ****. meant to get 80-100mbps and i get 2. your mother.

  • Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom I am well prepared to sacrifice my entitlement as existing customer and give up on being charged for my monthly 4G Home Wireless Broadband of $49.99 in order to use my Black tp-link modem that I still have in my possession and return the Cube White 4G modem soon.

  • Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Well...finally I have been told by TPG this morning that euther I 'd have to live with my incompetent 4G Wireless Connection or cancel my plan and leave. What a customer service?! I have been a customer of TPG and its previously associated companies since the year 2000. Thanks

  • Grant Wallace (@wallysaurus) reported

    @TPG_Telecom Hi, is there an update on the outage in Thornbury 3071??? No resolution time on NBN website, being directed to TPG for further info. Outage is getting close to 24hrs.

  • Sam Marley-Jarrett (@sammyjarrett) reported

    @iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?

  • ***** (@sambonz) reported

    @WorkBuyDie @TPG_Telecom St Kilda Rd FTTB: “Due to an unplanned outage, some customers in St. Kilda, VIC may experience Phone and Internet connection difficulties. TPG apologises for any inconvenience.” 7pm expected restoration.

  • WorkerDrone (@WorkBuyDie) reported

    @TPG_Telecom any nbn or outage issues for Prahran Melbourne? No internet. Tried a reset…no luck


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