TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 98 |
| Adelaide, SA | 67 |
| Brisbane, QLD | 29 |
| Sydney, NSW | 24 |
| Perth, WA | 3 |
| Canberra, ACT | 1 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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youla
(@youla) reported
Help please @TPG_Telecom . I have an elderly mother living alone, her adsl stopped working, can't make or receive calls. You promised to call me back 1 hour ago
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ben edwards
(@benedwa56754503) reported
@TPG_Telecom This cant be true - @TPG_Telecom we have spent 5 hours on the phone speaking to 15 different operatives . No customer service #misleading
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Royce Michael Lee
(@roycemlee) reported
Hi @TPG_Telecom — the good news is the service status page of your website says FTTB issues are resolved. The bad news is I can confirm they’re not. Any updates re: Sydney CBD area?
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Ahmed Ashik Kamal
(@AhmedAshikKamal) reported
@TPG_Telecom Apparently there is a " planned outage" which took your team 2 days to figure out. One word RIDICULOUS. Response: Cancel your connection if you want internet.
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Penny 🌸
(@gooddog_png) reported
@TPG_Telecom seriously, I just waited on hold for over an hour, spoke to a customer service rep who said she would patch me through to the tech support and instead it’s just bumped me back into another hour-long queue?
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Bree Wyatt
(@breebreerocks) reported
@TPG_Telecom Is there an outage in postcode 2008? FTTB connection has been unstable since work on Thurs night/Fri morning, now no internet
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Rob Wood
(@RobWoodWasHere) reported
@TPG_Telecom You guys down?
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youla
(@youla) reported
Help please @TPG_Telecom . I have an elderly mother living alone, her adsl stopped working, can't make or receive calls. You promised to call me back yesterday. Still waiting. Please help
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youla
(@youla) reported
Please help @TPG_Telecom . Elderly mother with no phone no adult. I'm still on hold. You promised a call back 1 hour ago
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youla
(@youla) reported
@TPG_Telecom please help my elderly mother living alone, w TPG for years, now no ADSL no Phone Line. She's distressed. You promised a technical call back 1 hour ago
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beins
(@beins9) reported
@TPG_Telecom Internet has been down since yesterday. 3rd light on NBN modem is flashing. Ticket#12119830. Haven’t had any update.
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Laoch
(@Laoch16) reported
@TPG_Telecom Hi. My wifi isn't working. I live in Sydney. Post code 2114. Is there a problem ? Need it urgently
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सिधार्थ सुनील शशि शर्मा
(@Sidharth3103) reported
@TPG_Telecom Strange half a block was down NBN was down and TPG is not even aware
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सिधार्थ सुनील शशि शर्मा
(@Sidharth3103) reported
@TPG_Telecom Y was the outage there in the first place
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सिधार्थ सुनील शशि शर्मा
(@Sidharth3103) reported
@TPG_Telecom hi why is my internet down pls .. Im working from home and such outage is not acceptable at all
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