TPG Telecom Outage Map
The map below depicts the most recent cities worldwide where TPG Telecom users have reported problems and outages. If you are having an issue with TPG Telecom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 13 |
| Sydney, NSW | 5 |
| Perth, WA | 2 |
| Adelaide, SA | 4 |
| Brisbane, QLD | 7 |
| Gold Coast, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom is there any issue reported on internet broadband around Coogee, Sydney area? My internet is out tonight.
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Michelle Sullivan @mis@aus.social (@misullivan) reported@GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow
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casino Breaker (@Faraz82) reported@TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.
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Paula Boardman (@PaulaBoardman) reported@TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now
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messersco (@messersco) reported@TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?
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Prateek Nayak (@pnyak_) reported@TPG_Telecom @LynnD_1401 So service restoration by 7AM tomorrow? 😓
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Kurogane (@Kurogane_Vtube) reported@TPG_Telecom when is the issue for tpg outage and disconnections going to be resolved? I know its going down briefly again anyway on the 7th and 8th for maintenance but this is just outrageous. I’ve lost hours of work because of this. How are you Telco going to compensate?
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***é Snyman (@SnymanLene7307) reported@TPG_Telecom I've never taken to social media to escalate an issue, but I have no other choice. My husband has been trying get a new esim QR code sent to him for 2 days now. He has no mobile coverage, so can't receive text messages or calls.
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.
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AK (@AKtech2021) reported@TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that
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Badri Shiwakoti (@ShiwakotiBadri) reported@TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG
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artemis (@dalpalaj) reported@TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it
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Mozz Caf (@maddogmozza) reported@TPG_Telecom Is NBN down atm?
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