TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Melbourne, VIC | 6 |
| Brisbane, QLD | 2 |
| Adelaide, SA | 2 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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M'Lady
(@Lady_Jacqueline) reported
@TPG_Telecom I’m having internet connection issues and you website is down. Please assist?
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Above&below
(@InbetweenJCW) reported
@TPG_Telecom this is freaking mad. Left messages to support team few times but still No returned call. When will be NBN be back up in Northern beach area?
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AC
(@thenewmassacre) reported
@dejapanda @TPG_Telecom 3630 - it's very unstable. Many years with tpg, had hardly any issues.
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SeleniumLog Inc.
(@seleniumlog) reported
@TPG_Telecom we’re currently having internet outage in 2767 (Sydney)
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Aby Mathew
(@aby_m_mathew) reported
@TPG_Telecom We are having internet issues in Melbourne since 20:30 tonight. I have tried to power off the modem and the NBN device but no luck. I am unable to access your status website as well. Is there an outage and if so how long will it take to restore
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Emily Yan
(@EmilyYan2003) reported
@TPG_Telecom @SelectsThe Sydney is the same. Your website is down as well
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Blessy Joy
(@Zazzala) reported
@TPG_Telecom Internet is on and off in every minute for the last 1 hr, at Holsworthy, NSW. Every TPG customer in our neighbourhood has connectivity issue. Please investigate. Thanks.
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Frank
(@schmoc) reported
@aby_m_mathew @TPG_Telecom Your not alone ; hopefully it’ll be fixed soon. Is the website down for you too ?
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Phreek
(@pPhreek) reported
@TPG_Telecom is tpg down? Connection keeps dropping out, been a customer for over 2 years and this has never happened?!?
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Venkata Karthik B
(@dearkarthikb) reported
@TPG_Telecom Atleast have the courtesy to notify and acknowledge that there is a nation wide outage with your services.
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inside voice
(@AllieImlach) reported
@TPG_Telecom no nbn in postcode 3197 - no phone support available, outage page down. WTF TPG?!
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locampol
(@locampol1) reported
@TPG_Telecom hello, my internet is down, so is your website and also the line hangs up on me when I call technical support. What is the meaning of this?
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Body Ovation
(@BodyOvationReal) reported
@TPG_Telecom NBN isn't working. Your website is down. Major issue on your end. Customers are reporting the same problem all across Australia
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Gill
(@gi_gillybean) reported
@dejapanda @TPG_Telecom Looks like a DNS issue.Ifyou know how to add a DNS address to your router add in the Google DNS as a secondary - 8.8.8.8
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RT 🪐
(@deIusionall) reported
@TPG_Telecom FIX IT
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