TPG Telecom

TPG Telecom Outage Map

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 53
Melbourne, VIC 19
Brisbane, QLD 8
Adelaide, SA 8
Perth, WA 4
Balwyn North, VIC 1
Central Coast, NSW 1

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TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • Benoit HAMET (@benoit_hamet) reported

    @TPG_Telecom @networkoutage Since about 6:30 no NBN and no phone; modem restarted multiple times Please fix

  • Michael (@brisbinchicken) reported

    @TPG_Telecom Have checked all of these things, this isn’t my first rodeo. Is there no outage on your end or what? Could do without the pointless run around.

  • angelina reigns (@FrankBe69416019) reported

    @thatmouthywoman @TPG_Telecom My account had exactly the same issue as yours, was also hacked I was referred to #tech_louis on Instagram he recovered my account for me contact him I'm sure he'll help you

  • That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    I go online to find a solution. I can't. I call Customer Service. So far, I've been waiting on the phone for 45 mins. It appears @TPG_Telecom can spare no expense or effort to get their money, but invest in enough staff at Customer Service? Nah. Takes away from profits, right?

  • That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    The other day, my bank account got hacked so had to call the bank, who then proceeded to cancel my card. Last night, my mobile phone company sent me an email, they tried to take payment but couldn't. Since 11pm I've received 3 emails and 2 texts. @TPG_Telecom

  • Tony D (@Tonyfarang) reported

    @TPG_Telecom anyone else email gone down and tpg asking for password? I rang tpg apparently a number of people are ringing in. last time this happened I was out of emails for 5 days

  • Censored in Melb, Australia (@1976charger) reported

    @TPG_Telecom What is going on? Is my email doing down now a monthly occurrence? This is becoming a joke

  • 💧✊ Don't Blame me, I voted Labor (@VickieLouise7) reported

    @TPG_Telecom Well, for starters it’s not possible to check a website for outages whilst experiencing an outage.

  • exercisethegenius (@RM_LewisAu) reported

    @TPG_Telecom I’ve had no nbn for 12-24 hrs now. TPG keep putting it on nbnco and they say issue resolved several times but nope. I’m in Potts Point 2011. Anyone else having the same problem? It’s getting ridiculous at this point.

  • LadyCarrington (@carringtonlady) reported

    @TPG_Telecom Just did a power cycle on the TPLink white router box. E are back in business. Will check to see if this keeps up and the problem is the white router.

  • LadyCarrington (@carringtonlady) reported

    @Steen_Dr @TPG_Telecom We’ve been having the same issue today in wahroonga area. Intermittent disconnect in the middle of uni lectures🤨were supposed to have a planned maintenance on Sunday night but it never happened.

  • Jason Steen (@Steen_Dr) reported

    @TPG_Telecom I cant call you "while its happening" because it self resolves, and all you seem to be able to say is "theres currently no problem, please call while its happening". but I still lost internet connection (and all my SSH sessions and zoom meetings) when it happened

  • Jason Steen (@Steen_Dr) reported

    @TPG_Telecom thats the whole problem. theres no problem now, i've worked out how to fix it myself. what I want to know is, should it be doing it at all, and is it expected behaviour? as for the rain problem, check yesterdays logs on my account. guarantee it dropped 10 times.

  • Scott Wright (@scottwright87) reported from Melbourne, State of Victoria

    @Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.

  • Jason Steen (@Steen_Dr) reported

    hey @NBN_Australia, can anyone explain why my fttc box occasionally (every 2 weeks or so) needs a hard power cycle to work again. internet drops, however all 4 lights stay blue. Only solution is powercycle the nbn box. cycling @TPG_Telecom modem does nothing. Is this common?

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