TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Sydney, NSW | 9 |
| Brisbane, QLD | 6 |
| Adelaide, SA | 4 |
| Perth, WA | 2 |
| Canberra, ACT | 2 |
| Warragul, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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SN
(@sn80) reported
@TPG_Telecom what is going on with your FTTB, it is again down right now #TPGdown, you don't seem to be bothered reporting about it.
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Allo Vera
(@allthebestin202) reported
@TPG_Telecom @VirajLeanage This is so bad! People are trying to work from home and it keeps going down
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Cosette 🐢
(@CosettePaneque) reported
@TPG_Telecom What are we paying you for? It sure isn't decent internet or good service.
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Casey Morton
(@casey_morton) reported
@TPG_Telecom internet has been down or frustratingly slow since yesterday. Woke up for work and its still down. Any updates on ETA of fix? Hard to WFH without internet
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Antonio Senese 💉💉
(@srecko1) reported
@TPG_Telecom @VirajLeanage was working this morning, now flakey again. Your service status page gives a 504 error.
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Casey Morton
(@casey_morton) reported
@TPG_Telecom also tried to call you last night at 9pm and was on hold for 45 minutes before I finally gave up. Customer service fail.
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Gerald Thomas
(@geraldthomas99) reported
@TPG_Telecom @networkoutage TPG Internet down since 9pm last night. Status Message says No Problems. Service Desk says they only open at 9am. Really?
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ßert ωerdeη
(@bertwerden) reported
@LMerc25 @TPG_Telecom Only took 3 Hours, 10 Minutes to desist with the “send us your account details” to acknowledge they had an issue.
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VixzyAU
(@VixzyAU1) reported
@TPG_Telecom my internet has been **** lately can you tell me what I need to do.
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Andrew O'Halloran
(@aohalloranmusic) reported
@TPG_Telecom still no Internet this morning. Can’t access your service status page on mobile data to check even
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ElizabethR
(@telip1977) reported
@TPG_Telecom people are still having issues. About to start the work day. Is the buffering problem going to be fixed anytime soon?
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De Wet Hartman
(@dewethartman) reported
@TPG_Telecom is there any update on the issue? Still no internet this morning?
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Simon Kawanishi
(@Soosha39) reported
@TPG_Telecom are you having issues? I’m about to start work and the internet doesn’t seem to be working. Went to bed with it not working. Switched the modem off and on and still nothing.
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Wassup
(@Wassup01751313) reported
@TPG_Telecom 12 hours and still down. Bloody pathetic!
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Wes Berry
(@WezzBerry) reported
@TPG_Telecom @VirajLeanage It’s down again 7.30 am
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