TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 99 |
| Adelaide, SA | 39 |
| Brisbane, QLD | 28 |
| Sydney, NSW | 24 |
| Perth, WA | 3 |
| Canberra, ACT | 2 |
| Gold Coast, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom has the worst customer service I've experienced so far. Worst than Telstra and that's something not easy to achieve. I will do my best to spread the word so they can lose as many clients as possible
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Merc25
(@LMerc25) reported
Oh @TPG_Telecom wifi down again there’s a surprise… seriously it’s been so unstable for days now… it’s like living in a 3rd world
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Aedan Roberts
(@aedanr) reported
@TPG_Telecom Hi, I had a text and email last week about an NBN outage, but for an address that is not mine. How can I check whether my contact details are incorrectly associated with someone else's account?
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Merc25
(@LMerc25) reported
@TPG_Telecom 🤯🤯🤯 what is going on today. Lost connectivity during super important meetings. & now it’s still down. Why does this keep happening so frequently.. or will I be told it’s @NBN_Australia … please fix it!
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_emanuelgold
(@emanuelgold3) reported
@TPG_Telecom My NBN has been cutting in and out constantly the past 24 hours, Leichhardt 2040. Can you support please?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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𝗛𝗼𝗺𝗼 𝗛𝗮𝗯𝗶𝗹𝗶𝘀🌴
(@MissBellaanima) reported
@TPG_Telecom fix the problem will you?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom are you understanding what you are writing me? 5 business days (7 in total) with NO internet - i cant work. what i am supposed to do? should i tell my boss that i cant work because @TPG cant send someone to fix the connection? what should i tell him? do u have a better idea?
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Ci3l
(@Ci3l5) reported
@TPG_Telecom my internet is down I'm Melbourne
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Allison Keogh
(@allisonkeogh) reported
@TPG_Telecom The reason for the call has been outlined in several conversations. I just want to know if you can provide the new service or not?
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💉💉💉 ⨋🌈 ♿
(@Bob64St) reported
@TheRealFatShaeD @TPG_Telecom Don't worry they will send you a text message in 6 hours telling you there is a problem with your internet.
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The Beer That Goes Missing #BlackLivesMatter
(@TheRealFatShaeD) reported
Hey @TPG_Telecom I'm absolutely loving the lack of 24/7 customer support 🥰 i love when my internet dies when i have important stuff to do at 10pm, love that there is no support, super great, anyway catch me looking at iinet plans, ******* joke 🙄
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
day 4 with NO internet because @TPG_Telecom refuses to send someone urgent to fix the connection. friday is the next 'available' appointment. Thank you @TPG_Telecom !!!! 😡😡😡
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⛓
(@Pr4ttyb0yD) reported
@TPG_Telecom is tpg down??
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Chloe Wyin
(@ChloeWyin) reported
@TPG_Telecom Hey is TPG mobile data service in Singapore down now? I can't access to the internet with mobile browsers since around 8:30pm today, only able to go online after connecting to WiFi 🤔
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