TPG Telecom Outage Map

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

TPG Telecom Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:
  • TPG (@TPG_Telecom) reported

    @MartynMassop My apologies, Martyn. Our system is set to block the use of lewd language to regulate our community. If you are experiencing issues with your internet service, please send us a DM with your TPG username or customer ID number along with a brief message of the issue. -Basil

  • Joab (@XXLQEgKFjCXRYnM) reported

    I've just reuploaded the course to fix some problems as well as adding some decorations. The new level ID is JKH-F4N-TPG

  • Phillip Wilkie (@WilkieIT) reported

    @TPG_Telecom how much for an NBN service without a phone service since there is no phone line and I don’t need it.

  • Andrew Herron (@_spyder) reported

    A big thanks to @kayosports for a solid 12 hours of streaming the #bathurst1000 today. I noticed a few times the resolution dipped for a minute or two, but it didn’t hiccup even once. Some of the credit goes to @TPG_Telecom who have near-faultless service on their FTTB.

  • Santa (@xiisanta) reported

    $90 a month for @TPG_Telecom and i get possibly the worst internet i have ever had, and i have had dial up 🤬

  • HotBoyTupu (@BoyTupu) reported

    @TPG_Telecom Hi Will we have called customer service and they're running tests today, and have been told our copper line may need to he replaced. Hopefully this issue will finally be resolved as it's gone on for too long.

  • HotBoyTupu (@BoyTupu) reported

    Do not use @TPG_Telecom for internet! Constant drop outs, speeds so slow i cannot stream videos. Problems still continuing after dozens of phone calls and a technician even coming out. Paying for a service that dosn't even work is horrible.

  • Tosh Dudh (@Dudh) reported

    @united your PQF == Segment, PQP == PQD.. you got away from PQM.. how do you incentivise customer to fly with United now. i can just fly other Star alliance airlines @tpg

  • coolguy80101 (@coolguy80101) reported

    **** you tpg. you give hard working people the finger with this shitty ass wifi. fix it or give us all refunds.

  • Dannny Bar (@EliteThem) reported

    @acccgovau I support you @acccgovau. @TPG_Telecom they mislead customers all the time.

  • TPG (@TPG_Telecom) reported

    @PholmanHolman hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable (2/3) -Shane

  • Jill Black (@missjillbo) reported

    @TPG_Telecom Well. Another 24 hours has passed and I STILL haven’t been provided with a rescheduled appointment with @NBN_Australia, who simply didn’t show up to the first one. I’m also paying for a service that doesn’t work. I am beyond frustrated.

  • Peter Mescalchin (@magnetikonline) reported

    @Higgo74 @TPG_Telecom Probably leaving TPG is your best first step for an ISP with better contention. You're probably on a network that's overloaded with subscribers (but better profit for the ISP! :D ).

  • code jeluhs (@jeluhss) reported

    @idealFN A few months ago tpg told me my internet was fine and my parents were angry at them and told them to come check the next day, they come and turns out the needed to replace the whole line that my internet was running off. **** NBN

  • k (@misskate) reported

    One of my biggest issues with @TPGeneva is how the 8 bus pauses at Cornavin. I was supposed to be able to connect with the 9 at Chantepoulet (according to the TPG app). Instead I missed it because the 8 hung out at Cornavin and now I’ll be late for my appt.

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