TPG Telecom Outage Map
The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TPG Telecom users affected:
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E-mail
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 9 |
| Sydney, NSW | 9 |
| Perth, WA | 3 |
| Adelaide, SA | 2 |
| Brisbane, QLD | 1 |
| Townsville, QLD | 1 |
| Rosalie Plains, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Brickell
(@cooperbailey12) reported
@TPG_Telecom internet down now for over 24 hours. No link light on. When might this be fixed? Postcode 3199.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom any news on outage in Brisbane, New Farm ? No internet since yesterday afternoon
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सिधार्थ सुनील शशि शर्मा
(@Sidharth3103) reported
@TPG_Telecom Ref no 12665960 still not sorted .Still no action despite matter being escalated to engineering department ..Horrible customer support .
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Alex
(@AlexWildeShots) reported
social media the @myGovau site is not working on the @TPG_Telecom network this I believe is a routing issue on the TPG network
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BachePB
(@BachePb) reported
@TPG_Telecom any word on outages in 5128? DSL light is on, TPG app says our service is fine but I can’t stay connected for more than 30 seconds before I lose connection
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MITESH
(@miteshwebdev) reported
Hey @TPG_Telecom , I am having my two 5g Home internet services down in the same area in second week in raw and your team is saying that there is no outage or problems from your end. Seriously.
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Vic Bari
(@VicBari) reported
@TPG_Telecom so the game is as follows. Advise of an outage one day. The following day you advise you’re going to fix the problem…am I right?
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David Kapernick
(@birdnoises) reported
@TPG_Telecom no internet service for 12 hrs . Wtf ?
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Siva Nukala
(@Tyrone13Biggums) reported
@TPG_Telecom are there are technical issues this morning because our internet speed is ridiculously slow. 1.5mbps download speed!! I live in Rosebery and have had issues with the speed for some time now. Could you please look into this asap.
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Tom Rothwell
(@trothwell_null) reported
@TPG_Telecom Gmail support is non existent, its community based at best. Blocking an IP range from the biggest email provider in the world isnt a viable solution. I expect thisll only have people migrate away from your services especially considering it impacts biz. Thats 1.2 billion people.
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LG Porter
(@LGPorterZ) reported
@DemiCassiani @iiNet @TPG_Telecom I spoke to their help desk too …… confirmed both an outage and a permanent change …
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LG Porter
(@LGPorterZ) reported
@DemiCassiani @iiNet @TPG_Telecom We didn’t get an sms at all. However, can confirm that this is both an outage and a permanent change …..
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PrimmSlimm
(@Siezethemeanss) reported
We use @amaysimAU @lebaraau and @TPG_Telecom for our mobile and home internet service.. They are all down, issues for the last couple of hours. Is anyone else in #Australia having telco issues other countries say they are, is the big ocean cable ok? #internetoutage
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Dave
(@DaveBotton) reported
@TPG_Telecom issues in 2089, your status page is advising me to reset my router. Why? The problem is the connectivity coming in. I'll lose all of my Configs and will have to restore.
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Bo Li 李 勃
(@BlissfulLi) reported
@TPG_Telecom my home internet is down for more than 48 hrs now. Your staff said it should be back 8pm last night but that didn’t happen. Now you said there will be another outage tomorrow. What is going on???
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