TPG Telecom

TPG Telecom Outage Map

The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TPG Telecom users affected:


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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 19
Sydney, NSW 10
Adelaide, SA 4
Brisbane, QLD 3
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoebenguyen Phoebe nguyen (@Phoebenguyen) reported

    @TPG_Telecom is some happen with the telcom coa my net is down all sudden and haven’t be working for couple hour

  • amseddie Eddie (@amseddie) reported

    @TPG_Telecom @SJMcCambridge That’s why I left TPG worse Internet provider ever customer service very poor

  • andydufresne23 Andy Dufresne (@andydufresne23) reported

    @TPG_Telecom my home nbn internet FTTN connection is down in North Melbourne, Victoria. It's been down for 24 hours, what's happening?

  • bonofied88 Bono (@bonofied88) reported

    @TPG_Telecom is your service down in 3131? My NBN has not been working for 2 days now?

  • katethorpe09 Kate Thorpe (@katethorpe09) reported

    @TPG_Telecom your customer service is appalling. How can you do wrong by one customer so many times?

  • Phoebenguyen Phoebe nguyen (@Phoebenguyen) reported

    @TPG_Telecom has anyone have problem with the internet this morning? Cos mine be drop out for awhile?

  • _wills85_ Will Campbell (@_wills85_) reported

    @TPG_Telecom internets been down in Clayfield qld 4011 since last night

  • butchcoolidgee Butch Coolidge (@butchcoolidgee) reported

    @TPG_Telecom I already have the network connected. Just send a technician out to connect the black box

  • iamharj ♛IΛMHΛRJ♛ (@iamharj) reported

    @TPG_Telecom @iiNet @Aussie_BB C'mon guys! Southbank 3006, VIC on FTTB.... What do I gotta do to get 1GB speed plans! SOMEONE help the 20 dozen+ apartment buildings here to get on better speeds!

  • mattybrodgers Grumpy Young Man (@mattybrodgers) reported

    @TPG_Telecom Please check my private message about a loss of internet connection on my NBN service and get back to me

  • rammy844 flyon (@rammy844) reported

    @TPG_Telecom I cannot advise strongly enough that people steer clear of TPG if they want any level of customer service. Absolutely pathetic.

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • Phoebenguyen Phoebe nguyen (@Phoebenguyen) reported

    @andydufresne23 @TPG_Telecom Same here my internet also down all sudden

  • FabioPSchuck Fabio Schuck (@FabioPSchuck) reported

    Hey @TPG_Telecom what's going on with nbn in Dee Why? I have no connection whatsoever and your tele-support just does not answer.

  • bilalakbar78 Bilal Akbar (@bilalakbar78) reported

    @TPG_Telecom - issues with internet service - what’s the issue?

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