TPG Telecom Outage Map

The map below depicts the most recent cities in Australia where TPG Telecom users have reported problems and outages. If you are experiencing problems with TPG Telecom, please submit a report below.

TPG Telecom users affected:

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• t 🔴 LIVE 🔴 (@TrashTori1) reported 2 minutes ago

  I’m so sorry guys but until TPG can fix this issue I’m going to have to temporarily stop streaming. Thanks for denying me of my full time job @TPG_Telecom . Been 4 days and I’ve had nothing but “situation has been escalated” and “seems to be working normally” :)

• not again ! ✳✳ (@usaidwot) reported 2 minutes ago

  @maryakate that's not bad for a cheapest, budget NBN @TPG_Telecom should be proud, unless you're on a 50mb/s plan in which case your being dudded

• James White (@JamesWh13119596) reported 3 minutes ago

  @TPG_Telecom can you please confirm if Sutherland NSW is having internet NBN issues?

• Lana (@laniloo90) reported 5 minutes ago

  @TPG_Telecom are there connectivity issues? At work I was told tpg is out across Brisbane and it is also out at my home, yet can't find any updates on what's happening?

• Jonathan Aukett (@jonathanaukett) reported 7 minutes ago

  @TPG_Telecom I could not recommend TPG any less. Absolutely horrendous, average service, left without internet for 3 weeks, false promises. Still left without a resolution. Terrible.

• Jaspreet (@jaspreetwadhwa9) reported 8 minutes ago

  @TPG_Telecom my internet is not working been a month and no one is answering at customer service. Poor service #TPG

• Jaspreet (@jaspreetwadhwa9) reported 9 minutes ago

  @TPG_Telecom Internet is not working and no one is bothered to fix it.. been a month now.😔

• chris holt (@ssjrocks) reported 10 minutes ago

  @TPG_Telecom Tpg sucks, slow internet with drop outs so we ask em to fix it... now we have no connection at all and can't even be told if it will take days weeks or longer to fix it

• Talal Khan (@TalalKamran2) reported 11 minutes ago

  @TPG_Telecom my internet is not working since last two days. This is frustrating. Would you please address the issue asap?

• Jaspreet (@jaspreetwadhwa9) reported 19 minutes ago

  @TPG_Telecom I again called the customer service they said we had prioritise your ticket, yet no action is been taken..no communication is ever from their side.. It is really frustrating to pay for a service you can't benefit out👎

• Ismael Varela (@IsmaelHvG) reported 21 minutes ago

  @TPG_Telecom can you advise what is happening with your service in South Yarra, Victoria? More than 6 hours without internet and not knowing the status of your server…

• Chris (@qland12) reported 26 minutes ago

  @TPG_Telecom I've had lower than expected internet speed and recently so many disruptions to my service due to outages and maintenance stops. Will I be getting any refund?

• Keith (@dorman_keith) reported 28 minutes ago

  @Optus I’m so sorry, dealing with @Optus is the most frustrating thing ever…call centres useless, messaging service useless. I’m off to @TPG_Telecom

• ben edwards (@benedwa56754503) reported 32 minutes ago

  Never use @TPG_Telecom they have the worst customer service in Australia & we have the worst internet I have ever experienced

• Dean Adlington 🎥 (@deanBarry) reported 34 minutes ago

  @TPG_Telecom Site has been updated. There is an unplanned outage in my area.

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