TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3101, 3178, 3977, 3032, 3056 and 3006.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (79%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Caulfield South and Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Caulfield South |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Finally, my internet is up and running now. But, still have a issue with the phone line. One of the technicians already raised a case. Hope it will be fixed.
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Claireabelle
(@Claireabelle) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.
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Simon Owens
(@SimonOMelb) reported
from
Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Nick Arnold
(@NickMSArnold) reported
from
Melbourne, State of Victoria
@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Ram
(@CFCRMPM) reported
from
Melbourne, State of Victoria
@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom No communication till I contact the company. If I need to have your service, first I have to suffer bit then give your service and take my money?
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
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Stuart Smith
(@stuartcsmith) reported
from
Melbourne, State of Victoria
@TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Lack of communication within your company is letting customers down.
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Chaz Reinhold
(@ChazReinhold1) reported
@TPG_Telecom NBNco planned maintenance ended 6 hours ago. No known outages or service interruptions. TPG looked into and passed on to engineers. How are the Engineers going? Have they made progress? Daughter is missing out on vital school work right now due to at home isolation.
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Matt Novak
(@paleofuture) reported
If you’re in Australia avoid @TPG_Telecom at all costs. I just need internet and I’ve wasted two days getting transferred over a dozen times by customer service. Hung up on me twice. Feel like I’m losing my mind.
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Kelton Rodrigues
(@RodriguesKelton) reported
@TPG_Telecom The worst internet service provider. Been struggling to get my internet issues fixed for more than 3 days now. @TPG_Telecom support does not have any clue on what the issue is as they keeping giving excuses and blaming the other teams.
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Tara of the Goldie 💉💉💉
(@tarac1) reported
@TPG_Telecom don't you hate it when you change to a new system & it makes it harder for your customers and your employees? Someone ****** up didn't they? Your poor employees are dealing with all the customers who are having problems...not very good for your NPS
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Tara of the Goldie 💉💉💉
(@tarac1) reported
@TPG_Telecom having way too many problems with you at the moment. My 82 year old mother doesn't have a phone that is working. Using the call back service. Call dropped out and there's has been no call back. Not happy.
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Flipper Saurus
(@FlipperSaurus) reported
@TPG_Telecom Guys, I'm WFH and the internet is down. 50 minute wait to speak to someone and there's no updates on your website. This is a matter of urgency, please advise if you are experiences outages
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Hay
(@Sydboyz) reported
@TPG_Telecom Internet nbn service is down in 2122 for 24 hours, support line is not taking call. Who is going to respond and resolve issue?
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Nixon Gill
(@Nixon_Gill) reported
@TPG_Telecom Hi team. My elderly mother has been waiting 4 days for a engineer to call her to connect her landline that’s still not working from her new connection in Dec 2021. Can someone please sort this out. 35 days without a landline for a lady who would have 3 calls a day.
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Nigel Richardson
(@NigelRichardson) reported
@TPG_Telecom Thank you. Couldn’t reach tech support on the phone and our connection has been unstable / pretty much unusable over the past 24 hours. Dropouts and reconnections every 5 mins or so. Thank you for your help. Much appreciated.