TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000 and 3101.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (73%)
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Wi-fi (10%)
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Phone (10%)
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E-mail (5%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom No communication till I contact the company. If I need to have your service, first I have to suffer bit then give your service and take my money?
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Finally, my internet is up and running now. But, still have a issue with the phone line. One of the technicians already raised a case. Hope it will be fixed.
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Ram
(@CFCRMPM) reported
from
Melbourne, State of Victoria
@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.
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Stuart Smith
(@stuartcsmith) reported
from
Melbourne, State of Victoria
@TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.
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Claireabelle
(@Claireabelle) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help
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Nick Arnold
(@NickMSArnold) reported
from
Melbourne, State of Victoria
@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Lack of communication within your company is letting customers down.
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Simon Owens
(@SimonOMelb) reported
from
Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
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Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Low
(@greglow) reported
So @TPG_Telecom support opened at 9AM. I called at 9AM for interruption to business service. And after 20 min delay, was diverted to the accounts team who sent me back to tech support, who said the hold time was over an hour. How is that possible if you call the minute they open?
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Shares Guru
(@sharesguru1) reported
@abhiramsampath @TPG_Telecom Trying to call their support but still on hold for last 25 mins
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ariba imam
(@aribaimam) reported
@TPG_Telecom Singapore Trying to reach out for a response on customer care. Received no service or reply. Need urgent assistance on unblocking my sim card which was automatically deactivated as it wasn’t used for 3months.
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Aedan Roberts
(@aedanr) reported
@TPG_Telecom Hi, I had a text and email last week about an NBN outage, but for an address that is not mine. How can I check whether my contact details are incorrectly associated with someone else's account?
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Allan Spence
(@AllanSpence20) reported
@TPG_Telecom the worst support. Overpriced priced gouging. Are gone cant compete with the electricity dealers DODO, AGL
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Allan Spence
(@AllanSpence20) reported
@TPG_Telecom account in credit contract 1 month to go. Cancelled my wifi NBN until I pay in advance 6 months. TPG aware goverment emergency medical connection. Australian goverment communication minister allows this reported ICAC 1 year ago on the TAKE from TPG. CRIMINAL SCAM
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equeue
(@equeue) reported
@TPG_Telecom hey TPG, no one’s answering on 131423, where are your Tech support? #internetdown
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SeleniumLog Inc.
(@seleniumlog) reported
@TPG_Telecom we are currently experiencing issues with our NBN modem which seems to be resetting every 5 mins. We are in Doonside NSW area.
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downtown7
(@down7own7) reported
Sayeth @NBN_Australia and @TPG_Telecom : "We can't detect an issue with your connection" Also NBN: "We're conducting maintenance in your area twice in two weeks" Really screams quality service.
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silencio22
(@silencio221) reported
@underthingy @TPG_Telecom Agreed, a St Lucia TPG @NBN_Australia customer here too and the reporting on this is ridiculous.