TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3006, 3008, 3004, 3051, 3003 and 3053.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Beaver Murray
(@yeppoon) reported
from
Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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Joshua
(@joshua_esn) reported
from
Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Someone actually
(@SherylMinns) reported
from
Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Miles
(@Jeffreyemiles) reported
@TPG_Telecom Hi Julien. If that's the case, I'm confused about why Jhoey and you pointed me towards the FTTB outage when I've made it clear that I'm on an NBN service.
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David Yang
(@dy_au) reported
@TPG_Telecom @mshirlaw I've got the same problem
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𝘤𝘢𝘭𝘦𝘣 • 🇦🇺
(@calebtweetss) reported
@NBN_Australia @TPG_Telecom how come it’s your box that the issue is with yet we are unable to talk to you about it? Seems like a abit of double handling to me. I talk to TPG, who talk to you and then TPG talks to me again. All I know is this has been over four days without working NBN.
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Sam Roberts
(@SamRoberts3D) reported
@TPG_Telecom Are you aware of issues regarding sending incorrect data usage for mobile plans? I got texts saying I was charged for excess data usage, followed by barred data - but the account portal shows no such thing
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Jeff Miles
(@Jeffreyemiles) reported
@TPG_Telecom Thanks for the Julien. Is it a specific TPG issue? The reason why I'm asking is the NBN outage website states there isn't an outage currently at my address
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𝘤𝘢𝘭𝘦𝘣 • 🇦🇺
(@calebtweetss) reported
@NBN_Australia @TPG_Telecom how come it’s your box that the issue is with yet we are unable to talk to you about it. Seems like a abit of double handling to me. I talk to TPG, who talk to you and then TPG talks to me again. All I know is this has been over four days without working NBN.
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Tim Xiros
(@TimXiros) reported
@TPG_Telecom My NBN and landline has not been working for over a week. The technician that came yesterday left without fixing the issue. The technician that was due to come today did not turn up. What needs to happen to resolve this issue?
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Ashley button
(@Ashleybutton10) reported
@TPG_Telecom my internet is down again for the second time in a week have restarted everything but no luck. Logged fault via app 2710 postcode
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Verushka, an editor
(@SydneyEditor1) reported
@TPG_Telecom my nbn is down. Help pls
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Alok J
(@AlokJ13629910) reported
@TPG_Telecom Is your service down ? I have been on wait for the past 30 min now to fix or get an answer. Can someone please help.