TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3002, 3003 and 3044.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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Gallows
(@gallowshaunt) reported
from
Melbourne, State of Victoria
@TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
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Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Mark de Lisle
(@markdelisle) reported
from
Melbourne, State of Victoria
The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise
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Michael Ciccone
(@_producermike) reported
from
Melbourne, State of Victoria
Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
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Voice of Melbourne
(@rattlerspeak) reported
from
Melbourne, State of Victoria
@TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Tsiaras
(@nicholastsiaras) reported
@RunnaLittle @NBN_Australia @TPG_Telecom I was very very happy with my cable service, then NBN came along. Works ok though not as good as cable, now HFC. Gone with mesh WiFi to keep it stable and reliable.
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@TPG_Telecom is there an internet problem. It isn’t working. Northcote 3070.
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Aussie Bloke
(@haggisbrain) reported
@TPG_Telecom my broadband connection is down - again. Ticket has been logged but why are there also so many issues? From getting the service connected to actually trying to use what I pay for. I'm leaving as soon as my contract expires in a few months.
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G
(@zarbicore) reported
@simonferl @TPG_Telecom Oh wow that is super dodgy! Like why would it be better to be on a lower plan lol wtf
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peter lynch
(@peterly48047001) reported
@SchadenfreudeA3 @TPG_Telecom Advice make a noise , Do NOT believe what they reply ;post every where on line ; ask for Australian help immediately, lay down to these foreigners
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Andrew Heslop
(@AndrewHeslop) reported
Anyone in #Coburg having trouble with @TPG_Telecom #FTTC broadband today? Elderly pensioner on Hudson Street has lost access, NCD and modem both reset as per help desk advice but still no connection 🙄🤔🙄 #NBN
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Jason Bean
(@JustHavingAGeez) reported
@TPG_Telecom Sadly we're still offline. Sounds like a cabling issue related to the power outage. No ETA Missed SLA Just not good enough when people are 'locked up' at home.
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sputnik
(@sputnik) reported
@Perafunk @TPG_Telecom Power outage
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Nidhi Saini
(@sainirulz) reported
@TPG_Telecom Connected to GHz. With wired ones, its running even slow! It keeps on getting disconnected
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Wade
(@wade_85) reported
@TPG_Telecom That is circular - I have already asked them. I need it to move. Not to be escalated etc, We have poor mobile phone service so the quicker it is online the sooner we can stay connected.. no phone no ability for you to call..