TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3004, 3051, 3003, 3001, 3006 and 3008.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet
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Wi-fi
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E-mail
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Phone
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Total Blackout
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TV
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:-
Domonique (@_domchantal) reported from Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Emily Angwin (@EmilyCAngwin) reported from Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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Joshua (@joshua_esn) reported from Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...
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Someone actually (@SherylMinns) reported from Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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Owain 🇬🇧 (@BigO_CS) reported from Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Simon Pollock (@gtvone) reported from Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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jiten vij (@jitenvij) reported from Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:-
Manjula Wi (@manjulawi) reported from Melbourne, State of Victoria
@TPG_Telecom Lack of communication within your company is letting customers down.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Claireabelle (@Claireabelle) reported from Melbourne, State of Victoria
@TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help
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Manjula Wi (@manjulawi) reported from Melbourne, State of Victoria
@TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.
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Simon Owens (@SimonOMelb) reported from Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Samantha Skinner (@samskin) reported from Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Tom (@RememberToWater) reported
1. Very sorry to be leaving @circleslifeAU, their setup process was AMAZING (fast, easy, pain free). Unfortunately I had to move to a Sim+Phone plan with @VodafoneAU - WORST setup I have seen. @TPG_Telecom should get their money back or fix things.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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r0b (@rravens_space) reported
Thanks @TPG_Telecom , sorry for late reply. Awesome customer service. NBN working again after only a few minutes of attention from your staff!