TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3044, 3003, 3052 and 3000.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (62%)
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Wi-fi (19%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Ram
(@CFCRMPM) reported
from
Melbourne, State of Victoria
@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Nick Arnold
(@NickMSArnold) reported
from
Melbourne, State of Victoria
@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
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Gallows
(@gallowshaunt) reported
from
Melbourne, State of Victoria
@TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.
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Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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Simon Owens
(@SimonOMelb) reported
from
Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Garry Warren
(@garry_warren) reported
from
Melbourne, State of Victoria
Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Mike 🌿🌐🎶📚
(@Mike_Clear) reported
@TPG_Telecom 1/2 Cancellation request 1st made in May!! A July request finally resulted in "We have received the following request for your TPG Mobile service: Request: Cancel Service Plan: Small v2 ....."
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Lisa Brockwell
(@lisabrockwell) reported
@TPG_Telecom Nobody should use this company. They have been charging me for a service I have not used for 15 months. I have cancelled my service on numerous occasions but they keep charging me. I don't even live in Australia anymore. Thieves!
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𝖑 𝖎 𝖟
(@lizzaiii) reported
My NBN has been absolute garbage since Friday. What’s going on @TPG_Telecom?
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Theo 🛠
(@TheoKyrillidis) reported
@TPG_Telecom I don't understand why the person I called didn't want to help me then, instead said she'd send the other caller an email. @ACCAN_AU
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Tinfoyal
(@Tinfoyal) reported
@TPG_Telecom just got off the phone with tech support who have told me there is an outage until 6pm. No notification from you about it. Why don't you keep customers updated on social media if you can't be bothered sending an email or text?
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Endareth
(@Endareth) reported
@TPG_Telecom Wasn’t a service difficulty, was in relation to your recent decision to use a sub-par SMS-based MFA implementation, despite all industry concerns with it. My email was completely un-read, and I have zero confidence my concerns will actually be forwarded on to appropriate people.
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BenMiles
(@benjmiles) reported
@TPG_Telecom How can a customer auto forward their TPG email to another email address? Your "post office" doesn't have an option for this.
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Nixon Gill 🇦🇺🇺🇦🇬🇧
(@Nixon_Gill) reported
@lizzaiii @TPG_Telecom Actually your TPG connection has been garbage. TPG buys bandwidth off nbn to provide you a service. The sooner service providers (TPG,TLS) take ownership of this & stop blaming nbn the better.
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BenMiles
(@benjmiles) reported
@TPG_Telecom Hi guys. What are your IMAP settings? I'm trying to set up a customer and it's rejecting their login details. Please don't tell me you only offer POP.
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Nihal
(@Nihal73748) reported
@TPG_Telecom just called TPG and was advised of NBN Outage. Thank you