TPG Telecom

TPG Telecom Outage Report in Melbourne, State of Victoria

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3001 and 3000.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Melbourne, State of Victoria 01/08/2025 15:10

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Phone (5%)

    Phone (5%)

Live Outage Map Near Melbourne, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • yankeevagabond Melissa Montang (@yankeevagabond) reported from Melbourne, State of Victoria

    @TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable

  • KazzaWilly Kazz Rose (@KazzaWilly) reported from Melbourne, State of Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

  • gallowshaunt Gallows (@gallowshaunt) reported from Melbourne, State of Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • Kat_Gourley Katherine Gourley (@Kat_Gourley) reported from Melbourne, State of Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • erwin_renaldi Erwin Renaldi (@erwin_renaldi) reported from Melbourne, State of Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • rob29bennett Rob Bennett (@rob29bennett) reported from Melbourne, State of Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • rowtait Bill Tait (@rowtait) reported from Melbourne, State of Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • davecalmercoach DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • garry_warren Garry Warren (@garry_warren) reported from Melbourne, State of Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mmd11 justme (@mmd11) reported

    @TPG_Telecom internet has been down for hours, any idea when the issue will be resolved? Second time in less than 2 weeks

  • gmorgan_SA Gareth Morgan (@gmorgan_SA) reported

    Don’t move house with @TPG_Telecom, everytime some issue, been waiting for service activation since Thurs at new house, now told I have to wait 2 weeks for NBNco tech as they can’t activate HFC , despite previous tenant having working service on same HFC device

  • Sukanta95 Sukanta Sarkar (@Sukanta95) reported

    @TPG_Telecom TPG SIM card does not have internet speed on my phone. What a problem.

  • tharshan_09 Tharshan (@tharshan_09) reported

    @swyx @TPG_Telecom Check if your ISP is doing maintenance. If not, speak to them about your intermittent connection - as they can usually check for signal-noise ratio which can cause disconnects.

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom email down again?

  • indolentdandy Brian Ward BA (Hons) PhD (@indolentdandy) reported

    I get my @NBN_Australia through @Internode in Fitzroy. On 13 March my IPv6 connectivity (set up correctly in my router and working since June 2020) stopped. I suspect a back-end problem with parent company @TPG_Telecom. Anyone with the same problem?

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @TPG_Telecom The problem is not my router. The technician last week said “there is probably water in the street connection after the rain”. And its just dropped out again. So, PLEASE, send a technician to fix it.

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @TPG_Telecom Well your tests are wrong. It dropped out twice yesterday. 3 times Saturday. And twice Friday. I recommend tpg give better customer service and actually FIX line issues! Please let me know when the technician will be out to fix the connection permanently.

  • kayman_86 Kay (@kayman_86) reported

    @TPG_Telecom why I got a advertisement to my address and it's addressed to Sheena Devenley when she never lives there and I never meet her? Is there some fraud going on here?

  • Flyingcat1231 Flyingcat123 (@Flyingcat1231) reported

    @TPG_Telecom Currently down?