TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3008 and 3053.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Someone actually
(@SherylMinns) reported
from
Melbourne, State of Victoria
@slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.
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jiten vij
(@jitenvij) reported
from
Melbourne, State of Victoria
@TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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RC
(@h1pp074) reported
from
Melbourne, State of Victoria
@TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!
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YouthInRevolt
(@NoahInRevolt) reported
from
Melbourne, State of Victoria
@TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.
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365 | KatyCat Grant 👁 WTT AU💍NZ
(@xander85) reported
from
Melbourne, State of Victoria
@TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.
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Joshua
(@joshua_esn) reported
from
Melbourne, State of Victoria
@TPG_Telecom new week... same slow internet
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Beaver Murray
(@yeppoon) reported
from
Melbourne, State of Victoria
@RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.
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Emily Angwin
(@EmilyCAngwin) reported
from
Melbourne, State of Victoria
@TPG_Telecom Funny that, I was supposed to get a call today and it never happened.
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Owain 🇬🇧
(@BigO_CS) reported
from
Melbourne, State of Victoria
@MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly
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Dhiren Adatia
(@dhiren_adatia) reported
from
Melbourne, State of Victoria
@matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael Benavent
(@benavent_rafael) reported
@TPG_Telecom had a supervisor promise to have my internet set up on Friday and it's still not working
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Cosette 🐢
(@CosettePaneque) reported
@TheoKyrillidis @TPG_Telecom It's @TPG_Telecom. You need to jump through a few hoops, do a little dance, know the secret handshake and password, call three times, hold for 20 minutes, and speak with customer service agents in at least four different countries.
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Ian
(@ianschutt) reported
@jessmcguire @FatherBob @TPG_Telecom Turn off your NBN modem turn off your router shut down you computer have a cup/ glass of ****... start them all again
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Leigh Krstic
(@grizzleighsfc) reported
@TPG_Telecom would love to know why I’m experiencing speeds as poor as 1mb/s on my nbn50 plan 🙃🙃
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Prosecco the Dolphin
(@silencewedge) reported
@jessmcguire @TPG_Telecom to anticipate stuff they might ask - is it worse at certain times of the evening - does it stay terrible if you connect to your router via cable (otherwise they might blame your wifi)
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Satyajit Joshi
(@get2satyajit) reported
@TPG_Telecom What about my waste of time travelling 2 hours every day up and down to office juggling with kids pick up and drop off..
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sameer . shaikh
(@leosam5) reported
@TPG_Telecom is TPG down? Its off in Oakleigh Melbourne since 8pm.
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Vic Bari
(@VicBari) reported
@TPG_Telecom I have an outage. Help.
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🍯
(@jjjadedx) reported
@TPG_Telecom your customer service said I’ve already switched to the new plan but I just checked & I’m still on my old plan?
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Drew Kruck
(@DrewKruck) reported
@jessmcguire @TPG_Telecom Tpg are the absolute worst in every way ... leave them and win