TPG Telecom Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3006 and 3166.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (68%)
-
Wi-fi (16%)
-
Phone (9%)
-
E-mail (5%)
-
Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
-
Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
-
Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
-
DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
-
Nick Arnold
(@NickMSArnold) reported
from
Melbourne, State of Victoria
@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck
-
Simon Owens
(@SimonOMelb) reported
from
Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
-
Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
-
Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
-
Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
-
george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
-
Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
-
Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - I’ve called, I’ve waited hours on hold to chat online, & I’ve been hung up on by a machine on all occasions. I need to cancel my internet with you at the end of the month and it seems really dodgy-bordering-on-illegal how difficult you’re making it. #unconscionable
-
Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.
-
Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
-
Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
-
Bill Tait
(@rowtait) reported
from
Melbourne, State of Victoria
@TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you
-
Ram
(@CFCRMPM) reported
from
Melbourne, State of Victoria
@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.
-
Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
-
Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.
-
Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Kristie Flannery
(@thehistoriann) reported
Terrible service from @TPG_Telecom today. We are new customers, sent an incomplete set up kit, no solution from a useless tech support, only putting us on hold for 60 min! What a disappointing experience. #nbn #internet
-
anarchy753
(@the_anarchy753) reported
@TPG_Telecom I legitimately cannot wait to end my contract with TPG NBN. It is downright the worst experience I've ever had with internet. It's down MINIMUM once every 2 days, and tonight it's crashed at least once an hour for the last 6 hours.
-
AlldaGoodnamesRGone
(@r_allda) reported
@TPG_Telecom Evidently you like your colleagues are not listening. This 3rd party router works, just needed someone who was willing to help, unlike your staff
-
B-only
(@iamthebbbb) reported
@TPG_Telecom my nbn service down😭😭😭
-
peter lynch
(@peterly48047001) reported
@TPG_Telecom Needs a overhaul your call centre . If listen to recording of all 7 foreigners u hear why TPG is getting a bad name .fixed the problem by calling a nephew 17 he found why cable from nbn was defective replaced it had harassing calls about it useless texts can’t wait to leave
-
Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
-
David
(@hicca_burp) reported
@TPG_Telecom Really appreciated having your phone support try to sell me internet while trying to close down a deceased family members internet account. Disgusting behaviour. Telling all family to move their accounts somewhere else.
-
Marcus Wong
(@aussiewongm) reported
@guseyk @TPG_Telecom @NBN_Australia I had to switch to NBN a few months ago because the copper network was due to be killed off - I'm now paying $15 a month extra for something slightly faster but less reliable.
-
Malcolm Hamilton
(@MalcolmHamilto) reported
@TPG_Telecom @tpg I am super frustrated that our NBN WiFi in East StKilda Melbourne is down yet again! Constant drop outs since connecting to the #NBN despite a 30% price hike from my ADSL #TPG. @TIO #TIO
-
Darren Denley
(@denley79) reported
@TPG_Telecom my internet has been dropping in and out for the past 4 days, it works for like 30 mins and just drops out no signal for about an hour then it works fine only for it to drop out again it been doing it for the past 4 days