1. Home
  2. Companies
  3. TPG Telecom
  4. Melbourne
TPG Telecom

TPG Telecom outages and service status in Melbourne, Victoria

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 78% Internet (78%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3072 , 3067 , 3101 , 3207 and 3102 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

CityProblem TypeReport Time
Melbourne Internet 10 days ago
Melbourne Internet 10 days ago
Melbourne Internet 10 days ago
Melbourne Wi-fi 12 days ago
Melbourne Wi-fi 13 days ago
Melbourne Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • CFCRMPM
    Ram (@CFCRMPM) reported from Melbourne, Victoria

    @TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • georgetweets2u
    george 🏹 (@georgetweets2u) reported from Melbourne, Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • Claireabelle
    Claireabelle (@Claireabelle) reported from Melbourne, Victoria

    @TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help

  • KazzaWilly
    Kazz Rose (@KazzaWilly) reported from Melbourne, Victoria

    Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • _KGreally
    Kate (@_KGreally) reported from Melbourne, Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom No communication till I contact the company. If I need to have your service, first I have to suffer bit then give your service and take my money?

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • davecalmercoach
    DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • Le_digital_frog
    Franck (@Le_digital_frog) reported from Melbourne, Victoria

    Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

  • NickMSArnold
    Nick Arnold (@NickMSArnold) reported from Melbourne, Victoria

    @BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Seems like there is a @TPG_Telecom outage every bloody week 🤬

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • seggwards
    Steven Gary Edwards (@seggwards) reported

    @TPG_Telecom we have been on hold for 8 hours over the past 2 days trying to get our account sorted out. This is beyond a joke. TPG: industry worst practise!!!

  • BudoNick
    NicolasPicolas (@BudoNick) reported

    @TPG_Telecom again I'm having nothing but grief with internet. I should have never chosen you even being slightly cheaper it is 100% not worth it

  • thesileana
    thesileana (she/her) (@thesileana) reported

    @TPG_Telecom I’ve been waiting 3 hours & your customer service consultant has reset my internet changing my wifi name & password. I cannot connect any device to the original or updated naming convention. Here I wait… undoubtedly until 8pm when the line will go dead

  • backslashio
    Adam Norris (@backslashio) reported

    @TPG_Telecom think you need more support people on your hotline or at least a call back when you guys are ready. Been on hold for almost an hour with no information about how long I could be on hold for

  • seggwards
    Steven Gary Edwards (@seggwards) reported

    @TPG_Telecom NO! The next time I make contact is to cancel this my account. It is unfortunate as I have been a loyal customer for over 10 years. I still can’t log in, my emails still not connected to account

  • tamit_tailor
    tayloramit (@tamit_tailor) reported

    @TPG_Telecom On hold for 1 + hour and I am your new NBN customer. What crap service. I will switch back to @AGLEnergy

  • LukeMico
    Lucas Micros (@LukeMico) reported

    @TPG_Telecom @TPG_Telecom you have lost a customer. After 1 hour on hold, I was hung up on and have no internet service #bye

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    @TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?

  • ItzLumen
    ItzLumen (@ItzLumen) reported

    @TPG_Telecom what’s the estimated fix date for the outage? I require internet for my work and need to know an estimation so I can work out some temporary solutions.

  • sameerparvaiz
    SAM (@sameerparvaiz) reported

    @TPG_Telecom @rebbyjj Is there any outage in Melbourne. My internet stopped