TPG Telecom Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3101 and 3006.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (57%)
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Wi-fi (21%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent TPG Telecom outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Claireabelle
(@Claireabelle) reported
from
Melbourne, State of Victoria
@TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Seems like there is a @TPG_Telecom outage every bloody week 🤬
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Nick Arnold
(@NickMSArnold) reported
from
Melbourne, State of Victoria
@BelongAU @ZenithEckhardt The absolute worst!! Says they’ll contact you ASAP and word like they’re all so cool and I’ve heard nothing for hours and my internet keeps dropping out!!! I’m going to switch to @TPG_Telecom they same to care more #BelongSuck
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.
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Simon Owens
(@SimonOMelb) reported
from
Melbourne, State of Victoria
Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?
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Erwin Renaldi
(@erwin_renaldi) reported
from
Melbourne, State of Victoria
@TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.
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Kazz Rose
(@KazzaWilly) reported
from
Melbourne, State of Victoria
Very sorry I went with @TPG_Telecom for my NBN. Their Customer Service is in impossible to deal with!
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?
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Ram
(@CFCRMPM) reported
from
Melbourne, State of Victoria
@TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.
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Simon Darcy
(@simondarcy89) reported
from
Melbourne, State of Victoria
@NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.
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Suburbiageddon
(@suburbiageddon) reported
from
Melbourne, State of Victoria
Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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Katherine Gourley
(@Kat_Gourley) reported
from
Melbourne, State of Victoria
My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤
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Franck
(@Le_digital_frog) reported
from
Melbourne, State of Victoria
Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬
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Melissa Montang
(@yankeevagabond) reported
from
Melbourne, State of Victoria
@TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.
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Rob Bennett
(@rob29bennett) reported
from
Melbourne, State of Victoria
What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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m@cz70
(@MarieCzerkies) reported
@TPG_Telecom is their an outage
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Carla
(@sullivansims) reported
@TPG_Telecom Hi, no NBN outage and no outage listed on TPG website but I still can't get online. Is someone around who can investigate for me please?
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DaneSloftus
(@danecnob) reported
@TPG_Telecom My internet has been playing up since 5pm, I currently have no connection, have you addressed this issue? Is it Sydney wide? Im in postcode 2232
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GUਨER
(@aussiegunnr) reported
@TPG_Telecom hey my phone bill not proceeding, and my mobile data services are shut from past 26 hours . Could you please fix it asap.
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Verushka, an editor
(@SydneyEditor1) reported
@TPG_Telecom i just spoke to someone in your retention specialist team who couldnt answer my valid queries and the. Transferred me to an extention that is invalid. Do you just refuse to deal with people who have moved on past customer service like this?
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Sare Bear 😷💉#GetVaccinated
(@sezzzza) reported
@TPG_Telecom No thanks Charm. Fallen for that one before! Was told I’d get a call back & a week later - no call back! Crazy. Don’t even know how you guys are still in business. I’m now speaking with a supervisor. After over an hour. We’ll see if she can sort my issues - I have low hopes.
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Verushka, an editor
(@SydneyEditor1) reported
@TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.
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Steve
(@stevecaine17) reported
@TPG_Telecom is there still an outage with your service? I haven’t had nbn all afternoon and require it for work tomorrow
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Wayne Katz
(@photo_katz) reported
@TPG_Telecom internet seems to be down in Willoughby NSW with no NBN outage reported. I’ve sent a email with my username but have received no response. I guess your internet is down too? You guys really are the worst ISP.
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Wayne Katz
(@photo_katz) reported
@TPG_Telecom Spoke too soon. It’s down again. Come on guys! You have my money, how about your end of the bargain. I’m trying to work here.