TPG Telecom

TPG Telecom Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3053, 3065, 3003, 3051 and 3002.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Melbourne, State of Victoria 04/27/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • _producermike Michael Ciccone (@_producermike) reported from Melbourne, State of Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • BigO_CS Owain 🇬🇧 (@BigO_CS) reported from Melbourne, State of Victoria

    @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

  • suburbiageddon Suburbiageddon (@suburbiageddon) reported from Melbourne, State of Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • NoahInRevolt YouthInRevolt (@NoahInRevolt) reported from Melbourne, State of Victoria

    @TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • jitenvij jiten vij (@jitenvij) reported from Melbourne, State of Victoria

    @TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.

  • markdelisle Mark de Lisle (@markdelisle) reported from Melbourne, State of Victoria

    The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

  • EmilyCAngwin Emily Angwin (@EmilyCAngwin) reported from Melbourne, State of Victoria

    @TPG_Telecom Funny that, I was supposed to get a call today and it never happened.

  • rattlerspeak Voice of Melbourne (@rattlerspeak) reported from Melbourne, State of Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • ChazReinhold1 Chaz Reinhold (@ChazReinhold1) reported

    @TPG_Telecom NBNco planned maintenance ended 6 hours ago. No known outages or service interruptions. TPG looked into and passed on to engineers. How are the Engineers going? Have they made progress? Daughter is missing out on vital school work right now due to at home isolation.

  • Ambrosae christine (@Ambrosae) reported

    @TPG_Telecom our land line service has been down for more than 24 hours. We have been unable to get through to your tech support. This is affecting our business. Can you help??

  • ilyarianagwande isabella (@ilyarianagwande) reported

    @TPG_Telecom our wifi is down and has been for the whole day :/

  • AbsentmindedAus 💧Evelyn Scott (@AbsentmindedAus) reported

    @TPG_Telecom Screaming with frustration. Internet stopping and starting every day for 10 days. TPG customer service polite but no action. Phoned a number of times. Technician scheduled for 1pm to 5pm today didn't turn up. We phoned and told it was cancelled. No one told us. 😖😡

  • deepakash13 Akash Deep (@deepakash13) reported

    @TPG_Telecom my internet not working since 4 days. Ur customer service doesn’t seem to have any clue about the issue. Very Bad service . Please get it fixed

  • scottmcdonaldx Scott (@scottmcdonaldx) reported

    @TPG_Telecom Internet has been down since 1pm, 2000 post code and been on hold for 70minutes now. TPG saying only Liverpool area… what is happening?

  • ozvic27 Guptarahul (@ozvic27) reported

    @TPG_Telecom Hi I am very upset with the service & my internet is again down. It keeps on happening again & again. I need to escalate this Not good service at all & no communication for previous complaint.

  • dwriggs2 DW (@dwriggs2) reported

    @Andyws89 @TPG_Telecom Good luck getting any REAL support.

  • roycemlee Royce Michael Lee (@roycemlee) reported

    Hi @TPG_Telecom — the good news is the service status page of your website says FTTB issues are resolved. The bad news is I can confirm they’re not. Any updates re: Sydney CBD area?

  • benedwa56754503 ben edwards (@benedwa56754503) reported

    @TPG_Telecom This cant be true - @TPG_Telecom we have spent 5 hours on the phone speaking to 15 different operatives . No customer service #misleading