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TPG Telecom

TPG Telecom outages and service status in Melbourne, Victoria

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 18, 12:13 PM GMT+10.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Melbourne come from postal codes 3101 and 3166 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Wi-fi 1 day ago
Melbourne Internet 1 day ago
Melbourne Wi-fi 1 month ago
Melbourne Internet 2 months ago
Melbourne Total Blackout 2 months ago
Melbourne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • BigO_CS
    Owain 🇬🇧 (@BigO_CS) reported from Melbourne, Victoria

    @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • NigelRichardson
    Nigel Richardson (@NigelRichardson) reported from Melbourne, Victoria

    Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • rattlerspeak
    Voice of Melbourne (@rattlerspeak) reported from Melbourne, Victoria

    @TPG_Telecom hi, our modem has stopped working and your phone line says, can’t help you go online!! I can’t go online cause the modem doesn’t work!! Help please!!

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • its_ella_bella
    ella_bella💫 (@its_ella_bella) reported from Melbourne, Victoria

    Until tonight no issues with FTTB @TPG_Telecom but how the mighty have fallen, freezing, dropping out and not loading!

  • Kat_Gourley
    Katherine Gourley (@Kat_Gourley) reported from Melbourne, Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom Lack of communication within your company is letting customers down.

  • MrKenDenis
    Ken (@MrKenDenis) reported from Melbourne, Victoria

    Probably one of the worse things that can happen during a lockdown has happened 😱 our internet is down @TPG_Telecom

  • Claireabelle
    Claireabelle (@Claireabelle) reported from Melbourne, Victoria

    @TPG_Telecom I’ve been waiting for FTTP for over a month after being told there was a port and signing me up and taking my money, the port was never available??? Pls help

  • yankeevagabond
    Melissa Montang (@yankeevagabond) reported from Melbourne, Victoria

    @TPG_Telecom - the saga continues... I finally cancelled our account after months of trying, and then of course you continued to charge me after you were supposed to stop. You’ve confirmed your error in writing but weeks later and still no refund. You’re officially THE WORST.

  • garry_warren
    Garry Warren (@garry_warren) reported from Melbourne, Victoria

    Heard that TPG internet was down today because workers went on strike because of lack of toilet paper.

  • CFCRMPM
    Ram (@CFCRMPM) reported from Melbourne, Victoria

    @TPG_Telecom My WIFI is not working here in docklands. Any known issues? This is first time in two years.

  • mikedoeslife
    Mike Stevens (@mikedoeslife) reported from Melbourne, Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • joshua_esn
    Joshua (@joshua_esn) reported from Melbourne, Victoria

    @TPG_Telecom new week... same slow internet

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want

  • Zalika_R
    Zalika Rizmal (@Zalika_R) reported from Melbourne, Victoria

    @TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom hi what’s wrong with my internet so slow can’t even watch video can’t even make a face time.

  • Just_SumBloke
    Just_Some_Bloke (@Just_SumBloke) reported

    @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @TPG_Telecom How many times do we have to call and complain before a resolution? It does not outline that in your complaints policy.

  • Lady_Jacqueline
    M'Lady (@Lady_Jacqueline) reported

    @TPG_Telecom hello I am trying to urgently call you help line and can’t get through to ANY of your numbers. I need urgent assistance can you please help me ?

  • bookabull
    OffensiveUnicorn.bat (@bookabull) reported

    @ozniki @TPG_Telecom TPG a good they'll still shout you gotta give him a buzz tho ...you gota call them.. their customer service is actually pretty decent..

  • DNLKITTY
    Ms. Kitty (@DNLKITTY) reported

    @TPG_Telecom why the hell did I just have to correct your customer service consultant about not calling me “sir”, have to ask for an apology to just be told “sorry sir”

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

  • Faraz82
    casino Breaker (@Faraz82) reported

    @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

  • KandyCube
    Kandy Cube (@KandyCube) reported

    @TPG_Telecom thank you for the reply, the service came back after 5 hours