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TPG Telecom

TPG Telecom outages and service status in Melbourne, Victoria

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Melbourne come from postal codes 3000 and 3051 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 10 days ago
Melbourne Total Blackout 18 days ago
Melbourne Internet 19 days ago
Melbourne Internet 25 days ago
Melbourne Internet 1 month ago
Melbourne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • BigO_CS
    Owain 🇬🇧 (@BigO_CS) reported from Melbourne, Victoria

    @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • stuartcsmith
    Stuart Smith (@stuartcsmith) reported from Melbourne, Victoria

    @TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom You are not the only internet provider in Australia. Keep that in mind. I will consider other possibilities, if you are unable to active my service before 2pm today.

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out

  • bvlgogi_restipe
    tom (@bvlgogi_restipe) reported from Melbourne, Victoria

    @TPG_Telecom please can you stop sending me pamphlets "to the householder" at my address, offering three months free on FTTB is insulting and a waste of plastic and paper - I'm already a customer but not eligible for the offer

  • Kat_Gourley
    Katherine Gourley (@Kat_Gourley) reported from Melbourne, Victoria

    My home wifi won't work so I contacted @TPG_Telecom online to fix it but the tech support chat-box keeps dropping out and sending me back to the waiting list BECAUSE MY WIFI DOESN'T WORK... 😤😤😤

  • georgetweets2u
    george 🏹 (@georgetweets2u) reported from Melbourne, Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • joshua_esn
    Joshua (@joshua_esn) reported from Melbourne, Victoria

    @TPG_Telecom new week... same slow internet

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • MrKenDenis
    Ken (@MrKenDenis) reported from Melbourne, Victoria

    Probably one of the worse things that can happen during a lockdown has happened 😱 our internet is down @TPG_Telecom

  • SherylMinns
    Someone actually (@SherylMinns) reported from Melbourne, Victoria

    @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

  • rowtait
    Bill Tait (@rowtait) reported from Melbourne, Victoria

    @TPG_Telecom we were cut off the chat yesterday twice when being transferred. Our issue is now 3 weeks old. Where can we go to get any help from you

  • h1pp074
    RC (@h1pp074) reported from Melbourne, Victoria

    @TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.

  • suburbiageddon
    Suburbiageddon (@suburbiageddon) reported from Melbourne, Victoria

    Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • poKKles
    poKKles (@poKKles) reported

    @TPG_Telecom Issues with nbn in Brisbane's North.

  • pauljwoodau1
    Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom Looking for a new internet service provider. Must say it's been a total pain in the neck moving a new number to TPG. Ridiculous repeating of the same lines, over and over. Struggling to understand the person on the other end. Wife received a call from TPG, couldn't understand ?

  • dowdell_clint
    Clint (smokey) Dowdell (@dowdell_clint) reported

    @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom

  • CasperDRW
    CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins

  • abhiramsampath
    Abhiram (@abhiramsampath) reported

    @TPG_Telecom Your services are down in Rhodes NSW. This has now become a regular thing :( ... Can you please check ASAP, affecting our work

  • dfc005
    Matt Clements (@dfc005) reported

    @TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.

  • TheoKyrillidis
    Theo 🛠 (@TheoKyrillidis) reported

    @TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.

  • mazavichar
    माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported

    @TPG_Telecom Internet, Phone down in Epping whole day. No reported outage but your technical support line is also unreachable for past 45 minutes. TPG sucks!

  • HitmanDownUnder
    Adam Hilligoss (@HitmanDownUnder) reported

    @TPG_Telecom first day of your 5G home internet plan and come home to no internet for the past hour. Yes I've turned it off and back on. 1 hour wait time for support. Very poor.

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.