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TPG Telecom

TPG Telecom outages and service status in Melbourne, Victoria

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 12, 10:51 PM GMT+10.
  • 89% Internet (89%)
  • 11% Phone (11%)

The latest reports from users having issues in Melbourne come from postal codes 3181 , 3000 , 3152 and 3011 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • tellmefutureboy
    Todd Murphy (@tellmefutureboy) reported from Melbourne, Victoria

    @TPG_Telecom Our FTTP internet in Melbourne has been down for the last couple of hours. No outages listed with you or @NBNCo in this area but it’s definitely down. Have rebooted everything multiple times. What’s happening?!

  • alexycyap
    Alexander Yap (@alexycyap) reported from Melbourne, Victoria

    @TPG_Telecom My NBN internet has stopped working for the past hour. My modem shows it's still online, but websites are not loading. Is there a problem?

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

  • DanielleJStorey
    Danielle Storey (@DanielleJStorey) reported from Melbourne, Victoria

    @TPG_Telecom we've got peeps on hold for 30 minutes to find out about an outage. We have 50 businesses onsite awaiting your service. Pls advise

  • gtvone
    Simon Pollock (@gtvone) reported from Melbourne, Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom Finally, my internet is up and running now. But, still have a issue with the phone line. One of the technicians already raised a case. Hope it will be fixed.

  • mikedoeslife
    Mike Stevens (@mikedoeslife) reported from Melbourne, Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • erwin_renaldi
    Erwin Renaldi (@erwin_renaldi) reported from Melbourne, Victoria

    @TPG_Telecom Thanks! It took me almost three hours to finally connect and talk to the Customer Service. The online chat service isn't really effective and I couldn't do the plan change by myself, the web page kept crashing. But it's sorted now.

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @NBN_Australia @TPG_Telecom claiming its fine and @NBN_Australia site claiming its fine however a quick search of the word balaclava and several tweets reporting NBN is down in the area.

  • SimonOMelb
    Simon Owens (@SimonOMelb) reported from Melbourne, Victoria

    Hi @TPG_Telecom. We had a minor NBN dropout yesterday, which we resolved with a simple reboot. But we've had no internet for a couple of hours now in Box Hill Nth, Vic. Is there an outage?

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom Lack of communication within your company is letting customers down.

  • rob29bennett
    Rob Bennett (@rob29bennett) reported from Melbourne, Victoria

    What a joke TPG support is... they have now moved to online “chat” for support but after 2 hours waiting still no response. Paying for 45mbps and lucky to be getting 2 to 3 MBPS. Would not recommend TPG at this time !!

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @TPG_Telecom Internet continues to drop out randomly. The outcome of every incident that gets raised is “nothing is wrong” but then obviously there is something wrong because a proper functioning internet connection doesn’t drop out constantly

  • h1pp074
    RC (@h1pp074) reported from Melbourne, Victoria

    @TPG_Telecom Hi Mel, Have logged a service call with support. They are calling back later. We will do some testing!

  • simondarcy89
    Simon Darcy (@simondarcy89) reported from Melbourne, Victoria

    @TPG_Telecom are you working on fixing the internet in balaclava/st kilda east been down for over two hours.

  • xander85
    365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, Victoria

    @TPG_Telecom We’ll pass on internally is code for “thanks but we won’t be changing anything” There needs to be an easy way for an end user to find out why their service is down. I couldn’t find anything so I assumed it was either my hardware or part of that planned outage.

  • jasonehill
    Jason Edward Hill (@jasonehill) reported from Melbourne, Victoria

    Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

  • MrKenDenis
    Ken (@MrKenDenis) reported from Melbourne, Victoria

    Probably one of the worse things that can happen during a lockdown has happened 😱 our internet is down @TPG_Telecom

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • _Fused
    spandex sailsmen (@_Fused) reported

    @TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour

  • Wanderosities
    Wonderosities (@Wanderosities) reported

    @TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change

  • Thefinnigans
    Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported

    @TPG_Telecom outage in Chatswood now 3hrs +

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

  • LloydValeriya
    Lloyd Val👩🏻‍💻 (@LloydValeriya) reported

    @TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain

  • Bel0wPill0w
    Bel0wPill0w (@Bel0wPill0w) reported

    @TPG_Telecom no connection since this morning Is there any problem? Post code 3051

  • poKKles
    poKKles (@poKKles) reported

    @TPG_Telecom Issues with nbn in Brisbane's North.

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent