TPG Telecom Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (84%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)

Live Outage Map Near Melbourne, Victoria

The most recent TPG Telecom outage reports came from the following cities: Melbourne, and Caulfield South.

City	Problem Type	Report Time
Melbourne	Wi-fi	2 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Internet	5 days ago
Melbourne	Internet	6 days ago
Melbourne	Internet	8 days ago
Melbourne	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Mark de Lisle (@markdelisle) reported 2 minutes ago from Melbourne, Victoria

  The DNS for @TPG_Telecom currently down. It’s why people can’t connect to the internet. Try changing to Google’s DNS.

• 
  Dhiren Adatia (@dhiren_adatia) reported 8 minutes ago from Melbourne, Victoria

  @TPG_Telecom @BTSFanDad Mines is also not working. Internet and DSL light are both off. Reset and rebooted but no luck!

• 
  Mike Stevens (@mikedoeslife) reported 11 minutes ago from Melbourne, Victoria

  @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

• 
  Joshua (@joshua_esn) reported 12 minutes ago from Melbourne, Victoria

  @TPG_Telecom new week... same slow internet

• 
  Domonique (@_domchantal) reported 15 minutes ago from Melbourne, Victoria

  @TPG_Telecom We dont want to sit on the damn phone to you everytime it drops out

• 
  Simon Pollock (@gtvone) reported 19 minutes ago from Melbourne, Victoria

  Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

• 
  Domonique (@_domchantal) reported 20 minutes ago from Melbourne, Victoria

  @TPG_Telecom Yeah but the most annoying part is that you are only reactive. You only care once the internets already down. When We complain about the inconsistent connection you just say “we checked and it’s working atm”. Proactive solution is what we want

• 
  Emily Angwin (@EmilyCAngwin) reported 22 minutes ago from Melbourne, Victoria

  @TPG_Telecom Funny that, I was supposed to get a call today and it never happened.

• 
  Dhiren Adatia (@dhiren_adatia) reported 24 minutes ago from Melbourne, Victoria

  @matt_b_harvey @BTSFanDad @TPG_Telecom He said may take 24 hours or sooner. And I will receive a text message once the issue has been resolved.

• 
  Dhiren Adatia (@dhiren_adatia) reported 26 minutes ago from Melbourne, Victoria

  @TPG_Telecom internet again has cut out in the bayswater area. This happened for hours last week!!!

• 
  Someone actually (@SherylMinns) reported 27 minutes ago from Melbourne, Victoria

  @slpng_giants_oz @SchweppesAus @SiliceaAU @studiocanalaus @TheLaughingCow @TIM_Australia @TPG_Telecom @Treasury_AU @JoshFrydenberg @TripAdvisor @UncleTobys @nestleaunews @UnitedAusParty @Varidesk @woolworths Apparently Andrew Bolt thinks your customers can't afford your products. Well, I'm a customer, and my money is too good for you if you continue to advertise on @SkyNewsAust . I'm sure I'm not alone in this.

• 
  Dhiren Adatia (@dhiren_adatia) reported 28 minutes ago from Melbourne, Victoria

  @TPG_Telecom @SydneyEditor1 Can someone reply to me and others who have tweeted and have no idea what going on! No one answers tech support either on phone....40 mins now...

• 
  YouthInRevolt (@NoahInRevolt) reported 44 minutes ago from Melbourne, Victoria

  @TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

• 
  Dhiren Adatia (@dhiren_adatia) reported 44 minutes ago from Melbourne, Victoria

  @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

• 
  YouthInRevolt (@NoahInRevolt) reported 45 minutes ago from Melbourne, Victoria

  @TPG_Telecom customer service literally the worse out there. We called about our internet being down for over 12 hours and all you do is make my mum reset the whole box and nothings been fixed.

• 
  Owain 🇬🇧 (@BigO_CS) reported 47 minutes ago from Melbourne, Victoria

  @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

• 
  Dhiren Adatia (@dhiren_adatia) reported 47 minutes ago from Melbourne, Victoria

  @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

• 
  Michael Carmody (@EmJaeCaer) reported 48 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  jiten vij (@jitenvij) reported 51 minutes ago from Melbourne, Victoria

  @TPG_Telecom its a world cup time and my internet stopped working. Can someone pleasr help urgently.

• 
  Dhiren Adatia (@dhiren_adatia) reported 54 minutes ago from Melbourne, Victoria

  @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajat (@rajatdey2) reported 5 minutes ago

  @TPG_Telecom you wasted my time effort cant get support must compensate . I am filling a complain in fair trading .

• 
  John West [TUNA] (@Caitybahhh) reported 10 minutes ago

  @TPG_Telecom I love when I ask for a callback after work when you’ve called 6 times in the middle of the day. The phone call comes through after 5:30pm, Rings once and then hangs up. I’m now on the phone with you for the 18th day in a row. This is disgusting customer service.

• 
  theUnFollowed 🇦🇺 (@getupkid203) reported 10 minutes ago

  Constantly poor speeds on @TPG_Telecom over the last few weeks.

• 
  rajat (@rajatdey2) reported 13 minutes ago

  @TPG_Telecom Is this a joke going on with tech support ? Crap

• 
  Morticia (@missfrump) reported 14 minutes ago

  @TPG_Telecom Hi, is there an NBN outage in Mosman, Sydney? Been down for over an hour.

• 
  Blessed be Blondes (@bleachdollhair) reported 17 minutes ago

  @TPG_Telecom my internet has been dropping in and out for 2 weeks. What’s going on? Is the 1 hr wait on your help line an indication that I’m not the only one?

• 
  ROLU (@rolu_art) reported 18 minutes ago

  @TPG_Telecom Hey, you performed maintenance in Coburg yesterday but the internet is still down 24 hours later - is this being worked on?

• 
  doomie (@doomie9) reported 22 minutes ago

  @TPG_Telecom Is there an NBN internet outage? Haven't been able to connect since this morning.

• 
  James Greenhalgh (JG) (@JamesGreenhal20) reported 23 minutes ago

  I've been a customer for 10 years. While anecdotes aren't data, I've fallen down a Kafkaesque hole with @TPG_Telecom these past weeks. Perverse incentives, focus on internal process and zero accountability have been evident. Customer service, once decent, has become awful. 2/4

• 
  Sacha Fernandez (@sacharules) reported 28 minutes ago from Sydney, New South Wales

  @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh