TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 20, 8:40 PM GMT+10.
- Internet (67%)
- Wi-fi (22%)
- Phone (11%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2193 , 2145 , 2190 , 2140 and 2200 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 21 hours ago |
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Sydney
|
Internet | 3 days ago |
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Sydney
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Internet | 3 days ago |
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Sydney
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Wi-fi | 4 days ago |
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Sydney
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Internet | 24 days ago |
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Sydney
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Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.
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Karen Barker (@kaz_a_blanca) reported from Sydney, New South WalesHi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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Samantha Skinner (@samskin) reported from Sydney, New South Wales@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Bazzio101 (@Bazzio101) reported from Sydney, New South Wales@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Eskay (@EskayPtbp) reported from Sydney, New South Wales@TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days
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AJ Crofts (@watts_aj) reported from Sydney, New South Wales@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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sachi (@sachi_sam) reported from Sydney, New South Wales@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Neil Taylor (@Taylorville29) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom mobile services for standalone accounts in southern Tas have been out since 3pm yesterday. No comments from you about the cause or when service will be restored. Poor.
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?
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GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported@TPG_Telecom well, i did send a message but it didn't help much!:)
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?
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David Fogarty (@davejem) reported@Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...
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poKKles (@poKKles) reported@TPG_Telecom Issues with nbn in Brisbane's North.
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Sara Waguih (@SaraWaguih) reported@TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!
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Nic A (@n_c_oz) reported@NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected
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Lloyd Val👩🏻💻 (@LloydValeriya) reported@TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.