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TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sydney come from postal codes 2138 , 2146 , 2193 , 2145 , 2190 and 2000 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 11 days ago
Sydney Internet 19 days ago
Sydney Phone 22 days ago
Sydney Internet 24 days ago
Sydney Internet 24 days ago
Sydney Wi-fi 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • SarahMaxwell_22
    Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • simon300376
    Simon H (@simon300376) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • kaz_a_blanca
    Karen Barker (@kaz_a_blanca) reported from Sydney, New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • Social_Sunny
    Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • BobOfAlex
    Bob Fawcett (@BobOfAlex) reported

    @TPG_Telecom @DuncanMcNab I live in inner west Sydney. Keep getting this message before retrying: "Hmm. We’re having trouble finding that site." Slow, slow, slow.

  • yuki_0_yuki
    Yukinori Hiroe (@yuki_0_yuki) reported

    TPG (@tpgaustralia @TPG_Telecom) does not cooperate to solve my internet speed problem.

  • pauljwoodau1
    Paul Wood (@pauljwoodau1) reported

    @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @guseyk @TPG_Telecom Same so bad can’t even make a face time call.

  • Just_SumBloke
    Just_Some_Bloke (@Just_SumBloke) reported

    @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

  • messersco
    messersco (@messersco) reported

    @TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?

  • schoeii
    Schoeii (@schoeii) reported

    @TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure

  • ImKhaos_
    Khaøs!! 🇦🇺 (@ImKhaos_) reported

    I actually think @TPG_Telecom wireless 4G wifi has to be some of the worst wifi I’ve ever used It completely disconnects from my devices randomly when I’m trying to do something. It’s just disconnected from my phone 5 times in the past hour

  • guseyk
    guseyk (@guseyk) reported

    Hey @TPG_Telecom why had my internet gone so bad?

  • jkdraught
    Jeremy Kouloubis (@jkdraught) reported

    @NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?