TPG Telecom Outage in Brisbane, State of Queensland

@TPG_Telecom Yep was 2 phs and 2 computers that were not working

@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

@TPG_Telecom My customer no is 6955053

@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

@TPG_Telecom I've sent you a message. Already tried the technical support line and the app.

Hey @TPG_Telecom my internet is out, and so is your customer service apparently.

@TPG_Telecom For the last 2 months I have had “planned outages” and my internet connection intermittently not working at both my home and business at least twice a week! I have gone from recommending you to looking at leaving you!

@TPG_Telecom you’re a joke of a company. WORST service - you’re an embarrassment mate

@TPG_Telecom Is TPG Internet down at the moment?

@TPG_Telecom My NBN has been down for an hour now. Can't see any planned maintenance in my area.

@TPG_Telecom well after 2 weeks of the business phone being down i am now happy to recommend people svoid you guys like the plague

@TPG_Telecom my internet is down and there is no maintenance in my area. I need this fixed ASAP

@TPG_Telecom I just signed up to Nbn yesterday and the after plugging in my modem the internet doesn’t work. I’m unable to get a hold of any support even though the line should still be open.

@TPG_Telecom The Worst Effing service has ever, been cut off for an umpteenth time when I demanded to speak senior Supervisor, You bloody well cut off my landline and then demand extra to reconnect.