TPG Telecom Outage Report in Brisbane, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (74%)
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Wi-fi (11%)
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Phone (11%)
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E-mail (5%)
Live Outage Map Near Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Scottie
(@scottmcg12) reported
For 5 days straight we have tried to cancel our account and been thrown from department to department. Been with @TPG_Telecom for over 3 years.. and never missed a bill. Extremely poor example of customer relations. Is there anyone there that can do their job?
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Suresh Khatri
(@khasutri) reported
@TPG_Telecom We called and the reply was generic it is for selected customers. Indirectly I was told you won’t give me discount of 5$ and add 100Mbps because you are already getting 89$ from us. We will move elsewhere if you can’t be fair with what you are offering to a customer of 2 yrs.
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Merc25
(@LMerc25) reported
Oh @TPG_Telecom wifi down again there’s a surprise… seriously it’s been so unstable for days now… it’s like living in a 3rd world
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Joe Mahony
(@Joe_Mahony) reported
.@TPG_Telecom Ref: 101403719. Couldn't sign up online because the delivery address is wrong. Had to call. Called and they won't honour the deal on your own website! It's a current deal on your website and your phone sales clowns won't honour it or escalate the issue. Jamie #9561
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Scottie
(@scottmcg12) reported
@TPG_Telecom Had issues with decline in service for 3 months. Have communicated & emailed speed test over that period. We then upgraded to your most expensive plan… which then averaged 10MBPs. We have now switched to @Telstra averaging 275MBPs.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom if you hire TPG for home internet and there is an issue, will be ALWAYS client/customer side and never TPG. SHAME on you @TPG_Telecom 3 days with no internet and counting. you will pay for this
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom the engineer update was the SAME as before. im sorry but i have to work - cant be waiting 4 hs (from 10am to 2pm) for someone to come and check it out. It is confirmed that @TPG_Telecom has THE WORST service in Australia - by far!
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Troy Smith
(@Plasma_06) reported
@TheyCallMeObZen @TPG_Telecom I had an issue like that last year. It's most likely an issue in the pit or powerline. Normally caused by bad wiring or water damage.
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Chloe Wyin
(@ChloeWyin) reported
@TPG_Telecom Hey is TPG mobile data service in Singapore down now? I can't access to the internet with mobile browsers since around 8:30pm today, only able to go online after connecting to WiFi 🤔
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Dr.Sai K Lakkaraju PhD
(@SaiLakkaraju) reported
@TPG_Telecom my nbn connection became jumpy since an nbn technician tried to fix a problem on our street a week ago. Could you please raise a ticket.