TPG Telecom Outage in Brisbane, State of Queensland

@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

@pwwingman @ms_michellelaw Ditto. ADSL over Telstra copper. TPG tech visited today. Signal attenuation both inside and outside the house. Frequent drop-outs. :( Had to use mobile tethering for the last few days.

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

@devlead @GeoffreyHuntley @gep13 @csharpfritz @chocolateynuget @cakebuildnet @TPG_Telecom I've tried doing that with an RTMP proxy and it actually works better than you'd think but still too slow on my connection..

What's wrong with #NBN tonight....it's insanely slow till I'm #sofrustrated to get simple things such as replying emails to be #suchadrag !!! @TPG_Telecom

What's wrong with #NBN tonight....it's insanely slow till I'm #sofrustrated to get simple things such as replying emails to be #suchadrag !!! @TPG_Telecom

@TPG_Telecom Street line fault, again, @Telstra to fix it over the next 48 hours. Just wondering out loud if anyone realises the shopping bag that gets used to protect my street's copper lines from water is bio-degradable ... :P

Well there’s something to be said for putting all your awful in one basket. #tpg #vodafone

@MichaelTiyce @TPG_Telecom If there is an outage (planned or not) there does not seem to be any obligation on NBNCo to advise RSPs of these. Likewise 1st level support people frequently don't seem to know where to go to get outage/fix information.

@MichaelTiyce @TPG_Telecom The other issue is that RSPs like TPG are resellers for NBNCo. Like electricity "retailers" they exist mainly to send you an invoice and field support calls at the first instance. SFAIK all the work is done by NBNCo or their contractors.

@MichaelTiyce We'd like to better understand what happened and check what can be done to fast track the resolution. Please DM us your TPG customer ID, username and complete address so we can pull up the account. (2/2) -Riezl

i'd have an all-kill if i actually went to that game in may when i was in halifax and if they didn't **** up the tpg rotation this year

former $F CEO on #CNBC basically admitting that the entire industry has absolutely bupkis to compete w/ $TSLA brand. way behind on software, data, network of users etc. (Mark Fields, now at TPG)

@NikPetrovski @TPG_Telecom Switch to Aussie Broadband, they offer far better service

@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

@slsandpet I use TPG for home broadband, and have been happy with them. Mobile I use Aldimobile. No problems.