TPG Telecom

TPG Telecom Outage Report in Brisbane, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Brisbane, State of Queensland 10/29/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Brisbane, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom no service

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mattybrodgers Grumpy Young Man (@mattybrodgers) reported

    @TPG_Telecom Please check my private message about a loss of internet connection on my NBN service and get back to me

  • jyesmith Jye Smith (@jyesmith) reported

    Big props to @TPG_Telecom for sorting out Vibewire and solving our non-install issue. They defended us against the dodgy install crew.

  • tconway29 Tim (@tconway29) reported

    @TPG_Telecom sort your **** out. Worse excuse for a nbn provider.

  • onemattbruce Matt Bruce (@onemattbruce) reported

    @TPG_Telecom Guys, have had NBN dropout issues all week multiple times a day - 3931 - are there local issues?

  • 4nd1man Andyman (@4nd1man) reported

    @SachaI2517 @TPG_Telecom I'm having the same issue, already DM my customer ID

  • 4nd1man Andyman (@4nd1man) reported

    @TPG_Telecom same with everyone who Tweeted recently. Been without internet for 12+ hours. No internet light. Have tried power cycling FTTC modem and router multiple times. Have also DM my customer ID

  • Will_Browne_au Will Browne (@Will_Browne_au) reported

    @TPG_Telecom Problem now solved but this level of service is not acceptable.

  • bonofied88 Bono (@bonofied88) reported

    @TPG_Telecom is your service down in 3131? My NBN has not been working for 2 days now?

  • BaindurGautam Gautam Baindur (@BaindurGautam) reported

    @TPG_Telecom looks like there's no urgency to fix my ADSL issues. Been without internet for 3 weeks almost. And all you could help me with is a free sim card with 20gb data. You certainly can do better!!

  • DavoVieira021 Davo (@DavoVieira021) reported

    @TPG_Telecom is tpg down in Campsie. I have no internet