TPG Telecom Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4109 and 4006.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (64%)
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Wi-fi (19%)
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Phone (10%)
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E-mail (5%)
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Total Blackout (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Chris McGrath
(@cpmcgrath) reported
@TPG_Telecom You removed the Bulimba @NBN_Australia "scheduled" outage from your status page. The issue has not been resolved
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Will Campbell
(@_wills85_) reported
@TPG_Telecom internets been down in Clayfield qld 4011 since last night
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Rosie Harley
(@rosalie_99) reported
I’ve been in contact with @TPG_Telecom several times over the past 24 hours, and haven’t had help. I call-then get hung up on by your team consistently when they pull up my address-I need the internet I pay for to work. no one @tpg seems to care. thinking of switching providers.
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Gautam Baindur
(@BaindurGautam) reported
@TPG_Telecom looks like there's no urgency to fix my ADSL issues. Been without internet for 3 weeks almost. And all you could help me with is a free sim card with 20gb data. You certainly can do better!!
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Dan Boariu
(@DanBoariu) reported
@TPG_Telecom we've been without Internet (nbn) for 24 hours. Have logged a request in the morning as the service coordinator couldn't help me over the phone. Tomorrow we all need the Internet to work from home and for remote learning.
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SachaI
(@SachaI2517) reported
@TPG_Telecom @RHaseman Any time estimate for fixing the issue? Problem seems to be with TPG ?
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Matt Bruce
(@onemattbruce) reported
@TPG_Telecom Guys, have had NBN dropout issues all week multiple times a day - 3931 - are there local issues?
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Andyman
(@4nd1man) reported
@SachaI2517 @TPG_Telecom I'm having the same issue, already DM my customer ID
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Fabio Schuck
(@FabioPSchuck) reported
@TPG_Telecom Thanks for reinstating the connection, what was the issue? Has it been fully resolved or should we expect more outages without previous warning like the last one?
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Andy Dufresne
(@andydufresne23) reported
@TPG_Telecom my home nbn internet FTTN connection is down in North Melbourne, Victoria. It's been down for 24 hours, what's happening?