TPG Telecom Outage in Brisbane, State of Queensland

@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

@TPG_Telecom Hello, I cannot make phone calls and neither can any of my friends who have TPG. The calls rings, and you can hear the other line answer and then talk for a few seconds, and then it just descends into static and strange sound. Has only been an issue since today

@TPG_Telecom enough is enough. I moved from Paddington to Riverview. I transferred my plan. Was told it was same plan. Was charged $10 more per month. Then learnt you downgraded my plan. Been calling all week. No solution. Frustrating. Feels like ombudsman is only solution.

@TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.

@TPG_Telecom Good morning, Have you shut down your services? Internet is not working. Your website is not responding. Your customer care number is not active. #TPG DM please. I need to clarify something.

My internet has been down for about 2 hours, and I just don’t have the mental capacity to deal with it right now. So I’m praying to the @TPG_Telecom gods it’ll just resolve itself come morning 🤞🏼

@TPG_Telecom What's the latest in regarding NBN outage in Moorooka/Tarragindi area Brisbane southside? No Internet availability today. Last sms from TPG was around 11.30am.

@TPG_Telecom @Mcrkos **** you dogs and your 50mbps promises

@TPG_Telecom am 6 hours into an unplanned data outage with no update or ETA on restoration of service. What’s happening?

@TPG_Telecom is there any chance of getting my internet not to drop out consistently everyday? The wait time on your support number is a joke...

Great. @iiNet VDSL is now reduced to the 'when it rains it doesnt work' state. Im pretty sure Lesley who called me absolutely lied about the network being upgraded too. I see no evidence of that. Welcome to @TPG_Telecom Garbage.