TPG Telecom Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000 and 4006.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (68%)
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Wi-fi (13%)
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Phone (13%)
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E-mail (3%)
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Total Blackout (3%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
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| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kapoor
(@kpaoor) reported
@TPG_Telecom what is wrong with you guys, I disconnected my NBN connection from you (username-sadri1987) and I was charged 33.67 dollars. i spoke with you customer service team on 19th Augu and they told me no such deduction will happen
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I like butter Vegemite, honey, and cheese on toast
(@DannyDangerOz) reported
1/5 So, sister-in-law had to contact @TPG_Telecom internet service providers to get service disconnected from her father's place after he passed away. She explained situation to person on phone. "I'm going to have to put you through to the retention department." "Seriously?"
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Kitty Kavanagh | Black Lives Matter
(@chronicfab) reported
from
Westfield, State of Western Australia
...Confirmed that a technician callout has been booked for between 8am and 12pm tomorrow, but what reason do I have to believe that, at this point?? Literally none! I'd heard @TPG_Telecom had terrible customer support, but we haven't had to use it until now. No wonder...
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Fluffy632069
(@lstcrimedetecto) reported
@TPG_Telecom Hi yes slow on my wife phone and same on my phone, couldn’t make videos calls, slow on tv slow on my computer cables connected but I did the Speedtest on my pc and it shows normal speeds,
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Fluffy632069
(@lstcrimedetecto) reported
@TPG_Telecom hi there why is that the wifi connection is so slow today I couldn’t even watch YouTube on my tv, I did the speed test and it’s normal,
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Zan
(@zanthius) reported
@TPG_Telecom Corporate have told me multiple times they can't help as e-mail is handled by the residential department, who hang up on me when I tell them I don't have a TPG email to log the fault against.
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Coco
(@Coco76785532) reported
@TPG_Telecom their customer service sucks
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Christopher Allan
(@ChrisMusty) reported
Hey @TPG_Telecom I am not your customer anymore, stop sending me notifications. Update your customers details when they leave! Part of the reason I actually left!
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Ra San Fo
(@TigerEwanKo) reported
@TPG_Telecom @Ocomeon Pendle Hill Outage is still unfinished! OMG!!! We don't deserved this. You and NBN suck!!!
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Kitty Kavanagh | Black Lives Matter
(@chronicfab) reported
from
Westfield, State of Western Australia
@TPG_Telecom I've genuinely never had customer service this blatantly, inexcusably BAD. We've had no wifi since Monday morning & I've been lied to & screwed around by 2 (maybe 3; we'll see) different operators since then. I called Monday afternoon & was told TPG was aware of...