TPG Telecom Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4064, 4005, 4171 and 4102.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (77%)
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Wi-fi (11%)
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E-mail (6%)
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Total Blackout (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Brisbane.. New Farm.. no internet.. wtf is happening ?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service for last 10 hrs ...
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Nate86
(@nathanemmanuel8) reported
@TPG_Telecom I need my internet back up urgently you promised 24 hours and stated internet was back on while I was at work and closed ticket. I arrived home to find the internet still not working. Now I have to wait another 24 hours . Is the engineering team based in Sydney ?
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Ian Royall 🏍
(@IanRoyall) reported
@TPG_Telecom Thanks but that’s not what your customer service officers say. But sure.
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Al Bendall
(@AlBendall) reported
@TPG_Telecom And btw, your callback service doesn't work and a 40+ minute wait time suggests I'm not the only customer who's over this #crapservice #tpgfail
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Vijay
(@Vijay_SRK) reported
from
Sydney, State of New South Wales
@TPG_Telecom Is the service down?
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Ilan Agranat
(@IlanAgranat) reported
@TPG_Telecom @NBN_Australia almost 24 hours with an unplanned NBN outage, any ETA on resolution?
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Boxcar
(@boxcar808) reported
@NBN_Australia @TPG_Telecom Glebe exchange down, expected for 7 hours...no warning, seriously how the f@ck does #auspol expect to deliver ANY kind of future for his country with garbage infrastructure.
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Tania Humphreys
(@taniahumphreys) reported
@TPG_Telecom I have a problem with these messages is the ease how spammers can send messages and it has been going on for a while. How do I block all direct messages?
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Anthony Hourigan
(@AGHougs) reported
@TPG_Telecom No. This has been going on since November. You have all the details you need and have had more than enough time to fix it. I’m not wasting any more time on it, It’s with the ombudsman now.
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Ross Crawford
(@rc2902) reported
@TPG_Telecom are you experiencing ongoing DNS or any other NBN service issues in Canberra. My NBN has been rubbish for 3 days now.... and yes I’ve turned it off and on again!
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Dollee
(@dollee_elle) reported
@TPG_Telecom Sounds like Choice didn’t speak to actual customers! TPG don’t care that their internet service is rubbish! Or that their internet service is pitiful!