TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
The latest reports from users having issues in Sydney come from postal codes 2015 and 2162 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 11 days ago |
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Sydney
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27 days ago | |
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Sydney
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Phone | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Brett Flower (@ELCA_Brett) reported from Sydney, New South WalesWord of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Simon H (@simon300376) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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sachi (@sachi_sam) reported from Sydney, New South Wales@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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Ronak Patel (@ronakpatel09) reported from Sydney, New South Wales@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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R Barker 🏳️🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Neil Taylor (@Taylorville29) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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Samantha Skinner (@samskin) reported from Sydney, New South Wales@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAvoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South WalesDay 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Jules (@bunny_09) reported from Sydney, New South Wales@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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pct196 (@pct196) reported@Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?
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Roy (@Roy_Redline) reported@TPG_Telecom what’s this “third-party” BS outage going on in Melbs West? First it was 4am, then 11am now 6pm until it’s resolved!? Not good enough!
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माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported@TPG_Telecom My problem is solved. Thanks
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.
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Erbigimbi (@Erbigimbi) reported@TPG_Telecom Inner Melb 3003 is affected by very slow page loading, some completely blank pages that hang. last 2 days, but today worse.
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Lee Sales (@Davey61769610) reported@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
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Eileen 🌈 (@BellaBaby74) reported@TPG_Telecom Hey guys. Is it a coincidence that within 10 minutes of me speaking with your accounts dept about changing NBN providers down the track that my internet is now not working?? Am in St Albans VIC... 🤔🤦
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CasperWilliams (@CasperDRW) reported@TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.