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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 28, 8:01 AM GMT+10.
  • 71% Internet (71%)
  • 29% Wi-fi (29%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 , 2016 and 2164 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 6 hours ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago
Sydney Internet 4 days ago
Sydney Wi-fi 4 days ago
Sydney Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • scibidoo
    ๐Ÿ’งJamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • paola_rojas
    Paola Rojas ๐Ÿš€ A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, weโ€™re with TPG) is down so canโ€™t properly review on the phone only! #TPG #outage

  • Social_Sunny
    Sunny Singh ๐Ÿ˜Ž (@Social_Sunny) reported from Sydney, New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for ๐Ÿค”

  • Lucho_Roo
    Luco-Roo ๐Ÿ‡ฆ๐Ÿ‡ท ๐Ÿ‡ฆ๐Ÿ‡บ (@Lucho_Roo) reported from Sydney, New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Donโ€™t do it @TPG_Telecom are terrible. At present we havenโ€™t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience Iโ€™d prefer to forget. 15 missed appointments and sub-standard speeds

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG donโ€™t call me back & stuff me around #CustomerExperience #bad #service

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because Iโ€™m on hold & you still cannot resolve phone issues #notHappy

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • Lucho_Roo
    Luco-Roo ๐Ÿ‡ฆ๐Ÿ‡ท ๐Ÿ‡ฆ๐Ÿ‡บ (@Lucho_Roo) reported from Sydney, New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo ๐Ÿ‘Ž๐Ÿ˜ก Fail.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • jamesssydney
    James Stadnyk (@jamesssydney) reported from Sydney, New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and wonโ€™t be restored until 1st April. Not much TPG can do when itโ€™s a Telstra issue.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • jodadi_o
    Jodie Humphries (@jodadi_o) reported from Sydney, New South Wales

    I think my internet can sense the impending #NBN build as itโ€™s absolutely crap! ๐Ÿ’ฉ Wifi wonโ€™t connect to more than one device at a time ๐Ÿ˜ก thanks for nothing @TPG_Telecom #aussieinternetsux

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. Iโ€™ve been a customer for ten years and canโ€™t believe how shabby their customer service has gotten. Guess itโ€™s off to @Optus for our NBN needs

  • RobLondon
    R Barker ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi โ€ฆ itโ€™s been 3 days in a row now; WiFi just cuts out โ€ฆ Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveHPT
    Oooh ****** it's DaveHPT ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@DaveHPT) reported

    @TPG_Telecom I moved my mobile number to a different provider last month as I finally realised I had no coverage in the area I live and was paying for nothing since you moved to the Vodafone network. I just got charged again all the same. What gives?

  • Zalika_R
    Zalika Rizmal (@Zalika_R) reported from Melbourne, Victoria

    @TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.

  • clueby4
    Jay Mitchell (@clueby4) reported

    @TPG_Telecom is email currently having issues?messages being accepted by your smtp but not appearing in mailbox

  • Alyxm666
    Not that Alex (@Alyxm666) reported

    @TPG_Telecom down again

  • denley79
    Darren Denley (@denley79) reported

    @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing

  • BijouMaria
    Bijou (@BijouMaria) reported

    @TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.

  • angexox
    A n g e l a (@angexox) reported

    @TPG_Telecom Whatโ€™s happening with nbn internet? Why is it so slow ๐Ÿ˜ญ

  • Davey61769610
    Lee Sales (@Davey61769610) reported

    @TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy

  • hui85073255
    hui (@hui85073255) reported

    @TPG_Telecom Having trouble to connect FTTP in the past 3 hours, post code 3031

  • grischatheissen
    Grischa Theissen (@grischatheissen) reported

    @TPG_Telecom Got an internet outage at my address. Tried to send you a dm here on twitter but twitter said it failed.