TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 25, 11:55 AM GMT+10.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2200 , 2016 and 2164 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 9 hours ago |
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Sydney
|
Internet | 11 hours ago |
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Sydney
|
Internet | 23 hours ago |
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Sydney
|
Wi-fi | 1 day ago |
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Sydney
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Wi-fi | 3 days ago |
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Sydney
|
Internet | 14 days ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Sasha (@ChimistuI) reported from Sydney, New South Wales@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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sachi (@sachi_sam) reported from Sydney, New South Wales@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South WalesWill get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage
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Jodie Humphries (@jodadi_o) reported from Sydney, New South WalesI think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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Jules (@bunny_09) reported from Sydney, New South Wales@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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🅳🅰🆅🅸🅳 🏳️🌈 (@BoredPuffin) reported from Sydney, New South Wales@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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James Gardiner (@JLSGardiner) reported from Sydney, New South Wales@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Alex Thornton (@Skymasterfunk) reported from Sydney, New South WalesThank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wood (@pauljwoodau1) reported@TPG_Telecom Looking for a new internet service provider. Must say it's been a total pain in the neck moving a new number to TPG. Ridiculous repeating of the same lines, over and over. Struggling to understand the person on the other end. Wife received a call from TPG, couldn't understand ?
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Clint (smokey) Dowdell (@dowdell_clint) reported@CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.
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Aussie Tech Guy (@NetworkDevOps) reported@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom you suck!!! 4 days and still without Internet! I took the day off for your technician but wait you incompetent people decided to cancel it without notifying me and I took the day off for this! Shame on you!
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Erbigimbi (@Erbigimbi) reported@TPG_Telecom Inner Melb 3003 is affected by very slow page loading, some completely blank pages that hang. last 2 days, but today worse.
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?
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Neil (@uncelltom) reported@TPG_Telecom never get with this compnay very poor service as if they are doing it everything for free
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Quang (@traihp86) reportedThis is the 2nd extended outage this month @TPG_Telecom what the hell is going on?