TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
The latest reports from users having issues in Sydney come from postal codes 2015 and 2162 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 10 days ago |
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Sydney
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26 days ago | |
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Sydney
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Phone | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Rohan Kleem (@rohankleem) reported from Sydney, New South WalesAppears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Melanie Pitkin (@melanie_misr) reported from Sydney, New South Wales@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a piece of crap. Home made statistics.
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Dan Umphray (@danumph) reported from Sydney, New South Wales@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Alex Thornton (@Skymasterfunk) reported from Sydney, New South WalesThank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.
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James Stadnyk (@jamesssydney) reported from Sydney, New South Wales@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Sacha Fernandez (@sacharules) reported from Sydney, New South WalesInternet NBN connection down on the weekend. Again! @TPG_Telecom
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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CasperWilliams (@CasperDRW) reported@TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins
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Rajesh Sarin (@Rajesh_Sarin) reportedTpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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Red (@em_10) reported@TPG_Telecom any issues in Nowra this evening? Internet been off for 1 hour
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UnfilteredThoughts (@lunaticindarwin) reported@TPG_Telecom hey hey. On an internet outage. Been on hold for almost 30 minutes with no indication of length of wait time etc. Do you have average wait time available?
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SouvenirsVersatil (@SouvenirsVerstl) reported@TPG_Telecom have you shut down your services or there is any outage around easter subusts? my Internet is not working at all I restarted many times my router still same please your help asap
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom Can you help me login to my account; there seems to be a new reqirement for SMS verification, but I don't have mobile access where I live, meaning I've ben locked out of my account...
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Nicest Troll on the Internet (@MagicFaraday) reported@TPG_Telecom It will be one week since my 85 year old mother switched her mobile and internet to you. She has not had a phone service as you keep sending verification codes to activate her new sim to her old number. I repeat, she’s in her 80s. She has no phone. I have no
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David Fogarty (@davejem) reported@Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow
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Deathmatch Police (@ObzenCSGO) reportedSEND HELP @TPG_Telecom