TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 01/13/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (5%)

    Phone (5%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, State of New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..

  • ThomasHNguyen Thomas Nguyen (@ThomasHNguyen) reported from Sydney, State of New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • pelli_69 Pelli69 (@pelli_69) reported from Sydney, State of New South Wales

    @TPG_Telecom internet is down in collaroy?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Cricket166 Cricket16 (@Cricket166) reported

    @TPG_Telecom nbn is down in craigieburn

  • M_Fegg Michael Feggans (@M_Fegg) reported

    @Telstra @Telstra Messaged and been on the phone just now, zero information provided about the issue and now there is no timeframe for a resolution. Never had this issue with @TPG_Telecom, and their Support Team were always helpful. What can I do now?

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @lmt001 5hrs long time isn’t it ? Absolutely disgraceful service

  • RebeccaAnneH Rebecca Hunt (@RebeccaAnneH) reported

    @seraphya @TPG_Telecom I’ve been having issues all week in Bentleigh with huge fluctuating speeds. Tonight I have a whopping 0.60mbps and it’s not fixed itself after 30 mins. Have done all sorts of troubleshooting😭

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom Apologies are not what’s NEEDED, what should happen complete overhaul of your company’s approach to customer’s needs,treat customers with respect,

  • AlxFeXCTKt1x6Sd 今天的哈娜也要心平气和 (@AlxFeXCTKt1x6Sd) reported

    @TPG_Telecom my internet is down again🥲🥲🥲

  • SticksAU Rusti 👺💻🥷😷💉💉 (@SticksAU) reported

    @TPG_Telecom NBN FTTP outage in Greenvale Victoria... anything going on??

  • ayksee Ayksee (@ayksee) reported

    Last few weeks have been a pain. Internet is dropping out every hour or so and internet company still hasn't resolved it after many tickets raised. @TPG_Telecom please please fix my 100mb plan :(

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom See the customer has waved to goodbye to u mob , u can’t treat customers like **** ,many are doing exactly this, moving port, change your treatment of customers, if not u will have nobody

  • ShlomyHurwitz shlomy hurwitz (@ShlomyHurwitz) reported

    @TPG_Telecom the storms were 4 days ago how have you not fixed your WiFi coverage yet? Have to ask here not like your customer service line will answer the phone