TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 15, 5:24 AM GMT+10.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2170 , 2130 , 2200 and 2195 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 5 days ago |
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Sydney
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Internet | 6 days ago |
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Sydney
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Internet | 6 days ago |
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Sydney
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Internet | 7 days ago |
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Sydney
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Internet | 24 days ago |
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Sydney
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Internet | 2 months ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Matt James (@MattJamesAus) reported from Sydney, New South Wales@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Eskay (@EskayPtbp) reported from Sydney, New South Wales@TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Karen Barker (@kaz_a_blanca) reported from Sydney, New South WalesHi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Francesco Bailo (@FrancescoBailo) reported from Sydney, New South WalesHey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Kerrie Barker (@kezz78) reported from Sydney, New South WalesSo I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Bijou (@BijouMaria) reported@TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.
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brad kitschke (@BradKitschke) reportedwhen i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom
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Alisa Wortley (@wildsunart) reported@TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.
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🍄👑.♡peachy♡.👑🍄 (@pwncess_peach) reported@TPG_Telecom guys I desperately need some help. My account is a mess somehow and has incorrect info and I cannot access my email. I was disconnected after being transferred around 4 different departments and could not hear the last employee at all because of their mic.
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Dan ⭐️⭐️ (@SydneyNiner) reported@bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South WalesWARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
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Dahaka Shirazi (@DahakaShirazi) reported@TPG_Telecom Congrats for losing another customer. am switching @Aussie_BB
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Badri Shiwakoti (@ShiwakotiBadri) reported@TPG_Telecom My phone service is dead because I deleted the digital SIM since 12 hrs. Please email me a new setup code so I can get back online, and don't try to text me a code because I won't get it. Very slow service from TPG
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Aussie bloke - who loves dogs (@rob29bennett) reported@TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think
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Myckael Mahe (@MyckaelMahe) reported@TPG_Telecom is there any issue reported on internet broadband around Coogee, Sydney area? My internet is out tonight.