TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	5 days ago
Sydney	Phone	12 days ago
Sydney	Internet	16 days ago
Sydney	Internet	19 days ago
Sydney	Internet	21 days ago
Sydney	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Sasha (@ChimistuI) reported 5 minutes ago from Sydney, New South Wales

  @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

• 
  Alexander Swift (@alexanderswift) reported 8 minutes ago from Sydney, New South Wales

  @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

• 
  Brett Flower (@ELCA_Brett) reported 10 minutes ago from Sydney, New South Wales

  Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

• 
  Jason Elk (@jasonelk) reported 14 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

• 
  Sacha Fernandez (@sacharules) reported 16 minutes ago from Sydney, New South Wales

  @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

• 
  Baleen Recruitment (@baleenrecruit) reported 23 minutes ago from Sydney, New South Wales

  @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

• 
  Jason Elk (@jasonelk) reported 30 minutes ago from Sydney, New South Wales

  @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

• 
  Sacha Fernandez (@sacharules) reported 31 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Alex Thornton (@Skymasterfunk) reported 40 minutes ago from Sydney, New South Wales

  Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

• 
  Rashmi Trivedi (@RashmiTrivedi9) reported 40 minutes ago from Sydney, New South Wales

  @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

• 
  Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported 42 minutes ago from Sydney, New South Wales

  @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

• 
  Alex Thornton (@Skymasterfunk) reported 44 minutes ago from Sydney, New South Wales

  @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

• 
  Iain Brew (@IainBrewSydney) reported 45 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

• 
  Christina Rose (@r_lusheeee) reported 49 minutes ago from Sydney, New South Wales

  @TPG_Telecom If only your customer service was as fast to resolve phone issues

• 
  Sacha Fernandez (@sacharules) reported 50 minutes ago from Sydney, New South Wales

  @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

• 
  Dan Umphray (@danumph) reported 51 minutes ago from Sydney, New South Wales

  @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

• 
  Alexander Swift (@alexanderswift) reported 55 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

• 
  sachi (@sachi_sam) reported 57 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Christina Rose (@r_lusheeee) reported 59 minutes ago from Sydney, New South Wales

  @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

• 
  Pooja Joshi 🇮🇳 (@poojosh16) reported 59 minutes ago from Sydney, New South Wales

  @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Elk (@jasonelk) reported 2 minutes ago

  @TPG_Telecom our nbn has been down for about 1 hour. Any problems in eastern subs of Sydney?

• 
  Anon (@anon1er) reported 5 minutes ago

  @TPG_Telecom problem with the myaccount login? unable to login to my account via the tpg website.. help?

• 
  ficklexmonster (@ficklexmonster) reported 10 minutes ago

  @M1Singapore I REALLY CAN'T WAIT TO TERMINATE MY CONTRACT AFTER BEING LOYAL FOR 15 DAMN YEARS. Paid so much for **** *** service. Already activated my line for @TPG_Telecom, thank you so so much!!

• 
  Chris Logan (@ChrisVills) reported 11 minutes ago

  @TPG_Telecom hello, why is our internet down tonight? :(

• 
  no (@DuckOnQuack2003) reported 12 minutes ago

  @TPG_Telecom My NBN provided by you has been turning off and on for the past two months and now has been off all of today. It says there are no outages in my area on your website. What's the problem?

• 
  SushiDrone (@sushedron) reported 13 minutes ago

  @TPG_Telecom Thanks. I hope this time it won't take weeks to fix

• 
  Em Clare (@Emmaclare861) reported 17 minutes ago

  @TPG_Telecom hi is there an issue in 5171? We seem to be constantly dropping out.

• 
  Lil Uzi Simon (@PlayboiSimon) reported 19 minutes ago

  @TPG_Telecom Nope doesn't work

• 
  Kitty58 (@Kaffy14) reported 19 minutes ago

  @TPG_Telecom It’s happened about 3 times today - very disrupted service - it had just happened again.

• 
  SeleniumLog Inc. (@seleniumlog) reported 22 minutes ago

  @TPG_Telecom Hi there, our NBN has outage since morning at 2767. I was told by NBN to check with you about the status of our connection.