TPG Telecom Outage in Sydney, State of New South Wales

@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

Half hour on hold with @TPG_Telecom. Sucks.

@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE

@weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

That’s a wrap, with the ASX200 closing 0.50% lower. Telstra closed the day the top perfomer after TPG elected to move away from its mobile network, meanwhile Eclipx Group remained parked at the bottom of the ASX200 after a disappointing update... #asx #marketclose #update

@NBN_Australia It slows down hugely. In fact no one can tell us whether or not we are on TPG FTTB or TPG NBN FTTB. we had letter to say we were on both!

@TPG_Telecom Spoken to your tech support & we: Unplugged re Plugged Ethernet Restarted Modem Hard Reset the modem Reset network settings Attempted to reset the ipconfig Attempted to manually config IP He told me to call microsoft since apparently he doesnt know what else to do

@TPG_Telecom Spoken to your tech support & we: Unplugged re Plugged Ethernet Restarted Modem Hard Reset the modem Reset network settings Attempted to reset the ipconfig Attempted to manually config IP He told me to call microsoft but truth be told its a paid only service & quite expensive

@TPG_Telecom Totally depends on the IP I get allocated, 14.203.x.x or 125.254.x.x you need to collapse AS numbers quicker after buying ISPs. Latency doubles inside your own network depending on the IP I’m allocated.

@TPG_Telecom hi I’m not getting an stable service

@supestw @TPG_Telecom They ain’t responding, all services and phones apparently down. I’m guessing the exchange or something has had some issue due to the storm.

@Telstra has left me feeling furious yet again. Truely the most painful and over priced business that I deal with. #royalcommission #telstra Time to make a complaint then move services to TPG!

@TPG_Telecom my internet is down today. Is it because of Telstra Outages or something else. From minto 2566

@TPG_Telecom can you please contact me regarding the internet outage in darlinghurst it’s been 48hrs

Hey @TPG_Telecom, it seems my internet has a cat syndrome and doesn’t like to get wet. I arrived home to a super slow internet

@TPG_Telecom Please, read the graph, the issue you had yesterday has been resolved aka the circa 9x reduction in latency. Transparency, it’s what customers value, cut n past placating is insulting

@TPG_Telecom do you have an outage brewing? My #Netflix experience is poor today

@TPG_Telecom my connection is super slow. I have to call every 2 months to get my speed fixed. Please provide a decent service.

My desktop was connected to a test network device. Plugging in directly to my @TPG_Telecom modem makes me have 120ms instead of 160ms (friend with NBN).

@Squiptacs @beckycarver4 @BeMoreChill ahahah of course such a mood, but i’m torn between this or mitb THEN tpg being the worst.. because that Hurts Me

@kaffando 1/4 We're sorry to hear that you're currently having issues with your internet service. All TPG customers are contacted with an offer to transition to the NBN once their address is NBN ready. -Mc

@prudinx @roberthulands I had a similar experience. A long term customer at TPG, their website didn't allow me to pay once I realised I'd missed one payment, then debited me twice for the same amount as well as 2 late fees. Took numerous phone calls and a week for them to pay me back.

@DannySearle3 @AlanBeveridge10 @Telstra @bitchute TPG and iinet both have not blocked @BitChute if it's not to much of a problem perhaps you may want to move to a friendlier isp. Just a warning, the big isp's will continue down the path they have already started on, expect more sites to be blocked as more things happen.

Y'know @Optus you are the absolute pits. Seven weeks since moving and still no internet and the worst customer experience in the history of the world #callingit. I'm leaving you. @TPG_Telecom I've heard good things and I'm coming your way. Please don't disappoint.

@Aussie_BB @wadedog Hi Janet I had very wonky service last night. Mainly websites in the UK. Newspapers etc. Google sketchy No maps. Twitter not functioning properly. Couldnt post or like. Mate with provider TPG was told his service via NBN was out for a few days. WE are both in Port Macquarie 2444

@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

@TradingEdge1 Service is fairly commoditised among the larger players IMO. I have services with Telstra, iinet and tpg, not much difference between them

@NBN_Australia Hi, sure did from day 1. #TPG nearly daily calls to their support team. Unfortunately no ETA for the outrage fix. They promised three times that it will be fixed in the evening but obviously were lacking communication with you. It was fixed on the 8th day. Tnx

@Dan37773256 @elguso69 @jay__tea @TheGatorGamer just use TPG, they aint blocking shit in Australia. They even refused the Interpol Filter.