TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2041, 2145, 2134, 2121, 2093, 2127 and 2020.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 02/11/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • sachi_sam sachi (@sachi_sam) reported from Sydney, State of New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, State of New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • ThomasHNguyen Thomas Nguyen (@ThomasHNguyen) reported from Sydney, State of New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • pelli_69 Pelli69 (@pelli_69) reported from Sydney, State of New South Wales

    @TPG_Telecom internet is down in collaroy?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AlxFeXCTKt1x6Sd 今天的哈娜也要心平气和 (@AlxFeXCTKt1x6Sd) reported

    @TPG_Telecom my internet is down again🥲🥲🥲

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @_Just Many complain about disgraceful service ,improve your service, DON’T take your customers for granted ,

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @lmt001 5hrs long time isn’t it ? Absolutely disgraceful service

  • ShlomyHurwitz shlomy hurwitz (@ShlomyHurwitz) reported

    @TPG_Telecom the storms were 4 days ago how have you not fixed your WiFi coverage yet? Have to ask here not like your customer service line will answer the phone

  • MyDaddyStar 🤗Janno🍺 (@MyDaddyStar) reported

    @TPG_Telecom the second largest internet service provider in Australia and still the same webpage for last 10 years and no live chat. I Tried to updated my payment method for the third time and not confirmation email or whatsoever, now getting msm, emails of CC rejected.😠

  • Rg31d Rahul (@Rg31d) reported

    @TPG_Telecom internet down again in post code 3064... this is a disgrace... your service is becoming worst month on month... can't even call you as you think customers don't use internet after 9 pm on weekends

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @concerned_custo See another example again of TpGs attitude to customers FIX it up

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom See the customer has waved to goodbye to u mob , u can’t treat customers like **** ,many are doing exactly this, moving port, change your treatment of customers, if not u will have nobody

  • Rg31d Rahul (@Rg31d) reported

    @TPG_Telecom The internet light was off. Also check the replies on my initial tweet... there are few people who have reported same issue

  • concerned_custo Sonya Marshall (@concerned_custo) reported

    The worst ever 'service' from @TPG_Telecom my Dad is disabled and cant access phone or internet for support and you say you will send a technical support next week sometime?!?!? #badcustomerservice @NBN_Australia @TelcoOmbudsman