TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	5 days ago
Sydney	Phone	12 days ago
Sydney	Internet	16 days ago
Sydney	Internet	18 days ago
Sydney	Internet	21 days ago
Sydney	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 3 minutes ago from Sydney, New South Wales

  Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

• 
  Yu Dan Gu (@YuDanGu1) reported 7 minutes ago from Sydney, New South Wales

  @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

• 
  Francesco Bailo (@FrancescoBailo) reported 8 minutes ago from Sydney, New South Wales

  Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

• 
  Sacha Fernandez (@sacharules) reported 11 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Thomas Nguyen (@ThomasHNguyen) reported 12 minutes ago from Sydney, New South Wales

  Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

• 
  💧Jamie (@scibidoo) reported 17 minutes ago from Sydney, New South Wales

  @TPG_Telecom - Any known issues with internet in Como?

• 
  Pelli69 (@pelli_69) reported 25 minutes ago from Sydney, New South Wales

  @TPG_Telecom internet is down in collaroy?

• 
  Sacha Fernandez (@sacharules) reported 27 minutes ago from Sydney, New South Wales

  @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

• 
  Sacha Fernandez (@sacharules) reported 30 minutes ago from Sydney, New South Wales

  @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 34 minutes ago from Sydney, New South Wales

  @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

• 
  R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported 45 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

• 
  Sacha Fernandez (@sacharules) reported 45 minutes ago from Sydney, New South Wales

  @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 47 minutes ago from Sydney, New South Wales

  @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

• 
  Alexander Swift (@alexanderswift) reported 47 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

• 
  Alexander Swift (@alexanderswift) reported 48 minutes ago from Sydney, New South Wales

  @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

• 
  THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported 48 minutes ago from Sydney, New South Wales

  @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

• 
  Tj 📷👨🏽‍💻 (@Tj__Edwards) reported 51 minutes ago from Sydney, New South Wales

  @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

• 
  sachi (@sachi_sam) reported 55 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported 55 minutes ago from Sydney, New South Wales

  Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

• 
  Yu Dan Gu (@YuDanGu1) reported 56 minutes ago from Sydney, New South Wales

  @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ Crofts (@watts_aj) reported 4 minutes ago from Sydney, New South Wales

  @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

• 
  Jason Edward Hill (@jasonehill) reported 6 minutes ago from Melbourne, Victoria

  Another day another @TPG_Telecom & @NBN_Australia outage. Think they’re trying for a daily outage

• 
  Jodi Gleeson (@josejoness) reported 6 minutes ago from Brisbane, Queensland

  @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

• 
  Karen Barker (@kaz_a_blanca) reported 8 minutes ago from Sydney, New South Wales

  Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

• 
  Caitlin Campbell (@c7campbell7) reported 8 minutes ago from Sydney, New South Wales

  @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

• 
  Franck (@Le_digital_frog) reported 12 minutes ago from Melbourne, Victoria

  Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

• 
  Weng Wong (@wengywong) reported 14 minutes ago from Adelaide, South Australia

  @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

• 
  Brendan King (@BrendanJKing) reported 17 minutes ago from Sydney, New South Wales

  .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

• 
  Jodi Gleeson (@josejoness) reported 20 minutes ago from Brisbane, Queensland

  @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

• 
  george 🏹 (@georgetweets2u) reported 21 minutes ago from Melbourne, Victoria

  Some of the worst offenders: @TPG_Telecom @originenergy @Telstra