TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Sydney come from postal codes 2146 , 2193 , 2145 , 2190 and 2000 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 8 days ago |
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Sydney
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Phone | 10 days ago |
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Sydney
|
Internet | 13 days ago |
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Sydney
|
Internet | 13 days ago |
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Sydney
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Wi-fi | 14 days ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Matt Williams (@Matt_Williams67) reported from Sydney, New South WalesSo no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..
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Dan Umphray (@danumph) reported from Sydney, New South Wales@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Francesco Bailo (@FrancescoBailo) reported from Sydney, New South WalesHey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South WalesWith @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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Pelli69 (@pelli_69) reported from Sydney, New South Wales@TPG_Telecom internet is down in collaroy?
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South WalesThe year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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James Gardiner (@JLSGardiner) reported from Sydney, New South Wales@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Danial Gowans Photography (@danialgowans) reportedSo @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!
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Lee Sales (@Davey61769610) reported@TPG_Telecom @dalpalaj Usually been extremely happy with the service ever since connected, but last few weeks very ordinary. Idk whyy
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Kate 💉💉💉 (@WowkKate) reported@TPG_Telecom is there currently an outage to internet service? NBN not reporting outage but my internet service has been dropping out every few mins all day
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Kurogane (@Kurogane_Vtube) reported@TPG_Telecom Why is it that you TPG always stuff up somewhere and either slows down our internet or just cuts it off? Why? I’ve experienced way too many maintenances, disconnections for the past couple months. I’m sick and tired of it.
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Rajesh Sarin (@Rajesh_Sarin) reported@TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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MarkSpencer (@TheMarkSpence) reported@TPG_Telecom @DarkPriestess1 Over a month to fix this? I can't access anything.
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Nyk Saw (@NiketSh77905382) reported@TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore
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Michelle Sullivan @mis@aus.social (@misullivan) reported@GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!
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Donna (@atzdonna) reported@Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?
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Lynn (@LynnD_1401) reported@LadyGarter @TPG_Telecom Same here! I got through but still down!