TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 22, 12:20 PM GMT+10.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Sydney come from postal codes 2016 and 2164 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Wi-fi | 13 hours ago |
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Sydney
|
Internet | 11 days ago |
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Sydney
|
Internet | 1 month ago |
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Sydney
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2 months ago | |
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Sydney
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Phone | 2 months ago |
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Sydney
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Internet | 2 months ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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James Stadnyk (@jamesssydney) reported from Sydney, New South Wales@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Jules (@bunny_09) reported from Sydney, New South Wales@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Dan Umphray (@danumph) reported from Sydney, New South Wales@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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R Barker 🏳️🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Samantha Skinner (@samskin) reported from Sydney, New South Wales@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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🅳🅰🆅🅸🅳 🏳️🌈 (@BoredPuffin) reported from Sydney, New South Wales@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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stu (@stu_watches) reported from Sydney, New South WalesSo disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Matt James (@MattJamesAus) reported from Sydney, New South Wales@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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poKKles (@poKKles) reported@TPG_Telecom Issues with nbn in Brisbane's North.
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Fiona Graham (@FionaGr36260847) reported@TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???
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Christopher Ruiz (@Chris_Ruiz777) reported@TPG_Telecom NBN service seems to be out again in the same area, any update on what the issue is and when it will be back online?
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AK (@AKtech2021) reported@TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+
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✨Iyawo Oga✨ (@_dedevi_) reported@TPG_Telecom my connection has been terrible the past few days. What's happening, please?
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M'Lady (@Lady_Jacqueline) reported@TPG_Telecom hello I am trying to urgently call you help line and can’t get through to ANY of your numbers. I need urgent assistance can you please help me ?
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom Can you help me login to my account; there seems to be a new reqirement for SMS verification, but I don't have mobile access where I live, meaning I've ben locked out of my account...
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messersco (@messersco) reported@TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?
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David Fogarty (@davejem) reported@Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...
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Surin Sam (@Persian_Lioness) reportedIf anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent