TPG Telecom Outage Report in Sydney, State of New South Wales

@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

Internet NBN connection down on the weekend. Again! @TPG_Telecom

@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

@TPG_Telecom - Any known issues with internet in Como?

@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

@TPG_Telecom internet is down in collaroy?

@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

Hey @TPG_Telecom are you keen for a new business mobile customer? @Telstra sucks.

@TPG_Telecom Still no resolution

@TPG_Telecom my parter has had to hotspot my mobile 4g to do an important work zoom because your service has become so unreliable. What is going on?

@TPG_Telecom problems in Williamstown vic? My internet keeps dropping out . Back on now with 59.11 d/l speed on a 100 m connection (never better than 60!) but who knows if will stay up for more@tham 10 minutes.

@TPG_Telecom Good morning, Have you shut down your services? Internet is not working. Your website is not responding. Your customer care number is not active. #TPG DM please. I need to clarify something.

Hi @TPG_Telecom - is there an issue with NBN internet today in inner Sydney? I'm trying to work from home but the wi-fi signal keeps dropping out. Ever since about 9am this morning. I have switched off etc but internet works for a minute or two then drops out again

@TPG_Telecom There is clear evidence of outages in SA. When I called support, I was told there is not NBN or TPG outage in my area and its the nbn box that is the issue. Not happy with being lied to and the poor quality of the customer support

@TPG_Telecom @Mcrkos **** you dogs and your 50mbps promises

Thanks @TPG_Telecom , sorry for late reply. Awesome customer service. NBN working again after only a few minutes of attention from your staff!

@TPG_Telecom broadband ultra slow/dropping out in North Shore 3214..???