TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (82%)
• Phone (8%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	7 days ago
Sydney	Phone	14 days ago
Sydney	Internet	18 days ago
Sydney	Internet	21 days ago
Sydney	Internet	23 days ago
Sydney	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Brett Flower (@ELCA_Brett) reported 6 minutes ago from Sydney, New South Wales

  Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

• 
  Iain Brew (@IainBrewSydney) reported 7 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

• 
  Baleen Recruitment (@baleenrecruit) reported 10 minutes ago from Sydney, New South Wales

  @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

• 
  Jason Elk (@jasonelk) reported 10 minutes ago from Sydney, New South Wales

  @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

• 
  Dan Umphray (@danumph) reported 11 minutes ago from Sydney, New South Wales

  @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

• 
  Christina Rose (@r_lusheeee) reported 11 minutes ago from Sydney, New South Wales

  @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

• 
  Sacha Fernandez (@sacharules) reported 22 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported 23 minutes ago from Sydney, New South Wales

  @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

• 
  Jason Elk (@jasonelk) reported 28 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

• 
  Pooja Joshi 🇮🇳 (@poojosh16) reported 30 minutes ago from Sydney, New South Wales

  @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

• 
  sachi (@sachi_sam) reported 31 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Sacha Fernandez (@sacharules) reported 33 minutes ago from Sydney, New South Wales

  @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

• 
  Alex Thornton (@Skymasterfunk) reported 33 minutes ago from Sydney, New South Wales

  @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

• 
  Christina Rose (@r_lusheeee) reported 36 minutes ago from Sydney, New South Wales

  @TPG_Telecom If only your customer service was as fast to resolve phone issues

• 
  Alexander Swift (@alexanderswift) reported 38 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

• 
  Sacha Fernandez (@sacharules) reported 45 minutes ago from Sydney, New South Wales

  @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

• 
  Rashmi Trivedi (@RashmiTrivedi9) reported 53 minutes ago from Sydney, New South Wales

  @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

• 
  Sasha (@ChimistuI) reported 54 minutes ago from Sydney, New South Wales

  @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

• 
  Alexander Swift (@alexanderswift) reported 56 minutes ago from Sydney, New South Wales

  @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

• 
  Alex Thornton (@Skymasterfunk) reported 57 minutes ago from Sydney, New South Wales

  Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  **** (@bunghole42) reported 39 seconds ago

  @TPG_Telecom No NBN here for us in Wantirna since around 7pm last night. Outage not shown and router been reset several times. Please assist.

• 
  John Eriani (@j3riani) reported 6 minutes ago

  @TPG_Telecom is pop mail down? Can’t get anything on my device but the post office site still works.

• 
  etcetc (@crop221) reported 7 minutes ago

  Hate to be this person but @TPG_Telecom have charged me 612 dollars for a non-return fee for a modem they never delivered. I was told two weeks ago by two different people from TPG that the charge would never leave my account. It did.

• 
  abhiram sampath (@abhiramsampath) reported 8 minutes ago

  @TPG_Telecom Is your service down in Rhodes NSW region? Any ETA?

• 
  𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported 9 minutes ago

  Hey @TPG_Telecom this is annoying: I had an issue b4 that was cause by my fixed IP. I switched from static to standard IP assignment. However, whenever there's an outage & I reconnect, it grabs the old static IP address again & I have to restart the modem. Can you fix this?

• 
  Colin Wight 🦖💀 (@colwight) reported 10 minutes ago

  @TPG_Telecom any chance you can get your engineers to sort my NBN out please? It’s been dropping out regularly for over 3 weeks now, and they’ve done nothing. The service has been hopeless. Absolutely hopeless.

• 
  Ray Lim (@Ray3light) reported 12 minutes ago

  @TPG_Telecom @Kurogane_Vtube Is TPG down today? I am having super slow internet for no reason? First time since a year

• 
  Liam Blakers (@liablak) reported 14 minutes ago

  Hey @TPG_Telecom, is there an outage or maintenance going on in the Inner West Sydney area today? The DSL & internet had been cutting in & out this afternoon.

• 
  Warrick (@warrick_w) reported 16 minutes ago

  Hey @TPG_Telecom Any news on internet outage Mt Martha? Has been down all afternoon?

• 
  Alex Xenos (@alekosx) reported 16 minutes ago

  @TPG_Telecom @NBN_Australia is there an outage in Illawong?