TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 20, 9:21 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2213 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 3 minutes ago |
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Sydney
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Internet | 24 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a piece of crap. Home made statistics.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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💧Jamie (@scibidoo) reported from Sydney, New South Wales@TPG_Telecom - Any known issues with internet in Como?
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Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South WalesDay 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South WalesWill get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, New South Wales@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Musie Elongo (@_Musie10) reported from Sydney, New South WalesHello @TPG_Telecom internet outage in Sydney South West. Please advise
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Will G (@TwoHalves45) reported from Sydney, New South Wales@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)
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Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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amir durakovic (@amirdurakovic6) reported@TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.
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Skarfigo (@Skarfigo) reported@TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol
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David Fogarty (@davejem) reported@Craig_Zimmerman @TPG_Telecom Hot tip - call their help desk - provider will likely need to book a nbn tech for replacement. Longer you wait, the lower in the queue...
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Erbigimbi (@Erbigimbi) reported@TPG_Telecom Inner Melbourne, internet, pages not loading, really slow. Affected last 2-3 days, worse today.
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SouvenirsVersatil (@SouvenirsVerstl) reported@TPG_Telecom have you shut down your services or there is any outage around easter subusts? my Internet is not working at all I restarted many times my router still same please your help asap
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HYE PRIDE (@thelifeofhye) reported@TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Nic A (@n_c_oz) reported@NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected