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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 18, 2:08 PM GMT+10.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2190 , 2140 , 2200 and 2016 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 1 day ago
Sydney Internet 1 day ago
Sydney Wi-fi 2 days ago
Sydney Internet 22 days ago
Sydney Internet 25 days ago
Sydney Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • kaz_a_blanca
    Karen Barker (@kaz_a_blanca) reported from Sydney, New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • melanie_misr
    Melanie Pitkin (@melanie_misr) reported from Sydney, New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • Matt_Williams67
    Matt Williams (@Matt_Williams67) reported from Sydney, New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • FrancescoBailo
    Francesco Bailo (@FrancescoBailo) reported from Sydney, New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • SarahMaxwell_22
    Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • jayohaychen
    john foster (@jayohaychen) reported from Sydney, New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • scibidoo
    💧Jamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • JamesSpiropoul4
    Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South Wales

    Happy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • jamesssydney
    James Stadnyk (@jamesssydney) reported from Sydney, New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • zenvom1
    eddie vom (@zenvom1) reported

    @TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.

  • SAHILKAMBOJJ
    sahil kamboj (@SAHILKAMBOJJ) reported

    @TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.

  • Thefinnigans
    Finnigans 💉💉💉💉💉天有道地有道人无道 (@Thefinnigans) reported

    @TPG_Telecom outage in Chatswood now 3hrs +

  • ImKhaos_
    Khaøs!! 🇦🇺 (@ImKhaos_) reported

    I actually think @TPG_Telecom wireless 4G wifi has to be some of the worst wifi I’ve ever used It completely disconnects from my devices randomly when I’m trying to do something. It’s just disconnected from my phone 5 times in the past hour

  • official_suz13q
    Susan Brown (@official_suz13q) reported

    @TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?

  • BijouMaria
    Bijou (@BijouMaria) reported

    @TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.

  • PholmanHolman
    Peter Holman (@PholmanHolman) reported

    @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?

  • mlazic
    Marco Lazic (@mlazic) reported

    @TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.

  • thelifeofhye
    HYE PRIDE (@thelifeofhye) reported

    @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem