1. Home
  2. Companies
  3. TPG Telecom
  4. Sydney
TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sydney come from postal codes 2138 , 2146 , 2193 , 2145 , 2190 and 2000 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 11 days ago
Sydney Internet 19 days ago
Sydney Phone 22 days ago
Sydney Internet 24 days ago
Sydney Internet 24 days ago
Sydney Wi-fi 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

  • Bazzio101
    Bazzio101 (@Bazzio101) reported from Sydney, New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • ChimistuI
    Sasha (@ChimistuI) reported from Sydney, New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • RobLondon
    R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • Matt_Williams67
    Matt Williams (@Matt_Williams67) reported from Sydney, New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • SarahMaxwell_22
    Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @guseyk @TPG_Telecom Same so bad can’t even make a face time call.

  • pct196
    pct196 (@pct196) reported

    @Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?

  • breebreerocks
    Bree Wyatt (@breebreerocks) reported

    @TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.

  • Kurogane_Vtube
    Kurogane (@Kurogane_Vtube) reported

    @TPG_Telecom when is the issue for tpg outage and disconnections going to be resolved? I know its going down briefly again anyway on the 7th and 8th for maintenance but this is just outrageous. I’ve lost hours of work because of this. How are you Telco going to compensate?

  • DaveHPT
    Oooh ****** it's DaveHPT 💉💉💉💉 (@DaveHPT) reported

    @TPG_Telecom I moved my mobile number to a different provider last month as I finally realised I had no coverage in the area I live and was paying for nothing since you moved to the Vodafone network. I just got charged again all the same. What gives?

  • sarvarge
    Sarvarge (@sarvarge) reported

    @TPG_Telecom @matt_huffer Also having same issue in South Melbourne

  • RobWoodWasHere
    Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom 1.5 down right now?

  • RaymondFitzy
    Raymond Fitzpatrick (@RaymondFitzy) reported

    @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

  • MyckaelMahe
    Myckael Mahe (@MyckaelMahe) reported

    @TPG_Telecom is there any issue reported on internet broadband around Coogee, Sydney area? My internet is out tonight.