TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (84%)
• Phone (7%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	2 days ago
Sydney	Phone	9 days ago
Sydney	Internet	13 days ago
Sydney	Internet	16 days ago
Sydney	Internet	18 days ago
Sydney	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Ramakrishnan NK (@RK281087) reported 2 minutes ago from Sydney, New South Wales

  @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

• 
  Rohan Kleem (@rohankleem) reported 3 minutes ago from Sydney, New South Wales

  Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

• 
  MEGAN SAMUEL (@meggsie79) reported 4 minutes ago from Sydney, New South Wales

  @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

• 
  Dana Nguyen Edmunds (@dananedmunds) reported 6 minutes ago from Sydney, New South Wales

  @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

• 
  James Gardiner (@JLSGardiner) reported 6 minutes ago from Sydney, New South Wales

  @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

• 
  Robert Fairhead 📚🤔 (@tallandtrue) reported 8 minutes ago from Sydney, New South Wales

  @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

• 
  James Stadnyk (@jamesssydney) reported 10 minutes ago from Sydney, New South Wales

  @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

• 
  Matt Williams (@Matt_Williams67) reported 13 minutes ago from Sydney, New South Wales

  So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

• 
  James Gardiner (@JLSGardiner) reported 16 minutes ago from Sydney, New South Wales

  @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

• 
  Ronak Patel (@ronakpatel09) reported 19 minutes ago from Sydney, New South Wales

  @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

• 
  Paul Danyluk (@PaulDanyluk) reported 20 minutes ago from Sydney, New South Wales

  @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

• 
  iklash (@iklash) reported 23 minutes ago from Sydney, New South Wales

  @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

• 
  MEGAN SAMUEL (@meggsie79) reported 26 minutes ago from Sydney, New South Wales

  @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

• 
  Scott Murdoch (@murdochsj) reported 28 minutes ago from Sydney, New South Wales

  @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

• 
  Matt James (@MattJamesAus) reported 36 minutes ago from Sydney, New South Wales

  @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

• 
  MEGAN SAMUEL (@meggsie79) reported 37 minutes ago from Sydney, New South Wales

  @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

• 
  Jodie Humphries (@jodadi_o) reported 38 minutes ago from Sydney, New South Wales

  I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

• 
  Kerrie Barker (@kezz78) reported 46 minutes ago from Sydney, New South Wales

  So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

• 
  MEGAN SAMUEL (@meggsie79) reported 49 minutes ago from Sydney, New South Wales

  @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

• 
  MEGAN SAMUEL (@meggsie79) reported 54 minutes ago from Sydney, New South Wales

  @janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Wright (@RichardKGrump) reported 2 minutes ago

  @TPG_Telecom I know you don't care but you have lost one customer because of your lies. And I will tell the world.

• 
  Gator - Extremist Lefty Angry Woman (@WTGator) reported 6 minutes ago

  @RichardKGrump @TPG_Telecom Good choice. I detest TPG. Very bad experiences with them way back. No improvement since then.

• 
  George Langley (@GeorgeL737) reported 6 minutes ago

  @RichardKGrump @TPG_Telecom We’ve never had a problem with Vodafone.

• 
  Richard Wright (@RichardKGrump) reported 6 minutes ago

  Dear Mr @TPG_Telecom, I hope you enjoyed your dinner. I didn't. Your idiot support fvckwit kept me waiting all night. Do you care? Of course not. I'll be in touch again

• 
  Kelanoa 😷 (@Kelanoa2) reported 7 minutes ago

  @RichardKGrump @TPG_Telecom Internode, I've been with them since 2003. Wonderful support people. They are owned by iiNet now, but operate independently.

• 
  Richard Wright (@RichardKGrump) reported 7 minutes ago

  @GT_AUS @dinksella @TPG_Telecom It's not TPG. It was worse with Testra. I'm sure the problem is with NBN. But I don't have a contract with them. I have one with TPG.

• 
  Richard Wright (@RichardKGrump) reported 11 minutes ago

  It rained and I lost the internet for an hour. @TPG_Telecom, please fix it rather than sending me emails saying my monthly cost is increasing because of the great service you provide. I did not sign up for a service when the sun is shining!

• 
  darjeelingdarling (@strongcuppatea) reported 16 minutes ago

  @RichardKGrump @TPG_Telecom There are only 3 telcos in Australia- Telstra, FLOPTUS and Vodafone. Any other telcos are just wholesale customers of those 3. For my mobile I use circles which is on the 4G FLOPTUS network.

• 
  💧Emily 🇦🇺🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔥💚✳️✳️🎀🐀 (@drobwlldiad) reported 22 minutes ago

  @RichardKGrump @TPG_Telecom depends what you want, we have Kogan internet and phone data coz they are CHEAP but out in the countryside which is everywhere in Tasmania, no service

• 
  Allan Brownsdon (@AllanB_2019) reported 24 minutes ago

  @RichardKGrump @TPG_Telecom I’m with Aussie Broadband and have no complaints. They use the Optus network but only give Optus your mobile number, SIM card ID, and date of birth. No data leak by Optus. Australian help desk with people that are more than script jockeys. Excellent internet also.