TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (84%)
• Phone (7%)
• Wi-fi (5%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	3 days ago
Sydney	Phone	10 days ago
Sydney	Internet	14 days ago
Sydney	Internet	17 days ago
Sydney	Internet	19 days ago
Sydney	Internet	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Vijay (@Vijay_SRK) reported 42 seconds ago from Sydney, New South Wales

  @TPG_Telecom Is the service down?

• 
  Christina Rose (@r_lusheeee) reported 2 minutes ago from Sydney, New South Wales

  @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

• 
  🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported 4 minutes ago from Sydney, New South Wales

  @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

• 
  Alex Thornton (@Skymasterfunk) reported 14 minutes ago from Sydney, New South Wales

  Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

• 
  Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported 15 minutes ago from Sydney, New South Wales

  @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

• 
  Christina Rose (@r_lusheeee) reported 15 minutes ago from Sydney, New South Wales

  @TPG_Telecom If only your customer service was as fast to resolve phone issues

• 
  Pamcake (Summer Type) (@PrimcessPamcake) reported 28 minutes ago from Sydney, New South Wales

  @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

• 
  Carlos Felipe (@_carlos_felipe) reported 29 minutes ago from Sydney, New South Wales

  @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

• 
  Christina Rose (@r_lusheeee) reported 31 minutes ago from Sydney, New South Wales

  @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

• 
  Christina Rose (@r_lusheeee) reported 33 minutes ago from Sydney, New South Wales

  @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

• 
  Samantha Skinner (@samskin) reported 34 minutes ago from Sydney, New South Wales

  @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

• 
  Carlos Felipe (@_carlos_felipe) reported 38 minutes ago from Sydney, New South Wales

  @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

• 
  Will G (@TwoHalves45) reported 40 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

• 
  Christina Rose (@r_lusheeee) reported 48 minutes ago from Sydney, New South Wales

  @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

• 
  Carlos Felipe (@_carlos_felipe) reported 51 minutes ago from Sydney, New South Wales

  @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

• 
  stu (@stu_watches) reported 52 minutes ago from Sydney, New South Wales

  So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

• 
  Alex Thornton (@Skymasterfunk) reported 55 minutes ago from Sydney, New South Wales

  @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

• 
  Poonam Gururajan (@poonam_guru) reported 56 minutes ago from Sydney, New South Wales

  @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

• 
  Carlos Felipe (@_carlos_felipe) reported 57 minutes ago from Sydney, New South Wales

  @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

• 
  Christina Rose (@r_lusheeee) reported 60 minutes ago from Sydney, New South Wales

  @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suburbiageddon (@suburbiageddon) reported 9 minutes ago from Melbourne, Victoria

  Only thing worse than no internet is slow & intermittent internet, been baud 14400 most of the day 😡😡 #nbn #tpg #uurrgghh

• 
  James Macdougall (@macdj86) reported 11 minutes ago from Brisbane, Queensland

  @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

• 
  Jason Edward Hill (@jasonehill) reported 12 minutes ago from Melbourne, Victoria

  Another week another @NBN_Australia & @TPG_Telecom outage. Less than 5 days this time - shocking 🤬

• 
  Franck (@Le_digital_frog) reported 16 minutes ago from Melbourne, Victoria

  Without @TPG_Telecom and @NBN_Australia connection for the past 48 hours now. No tech updates from NBN at all! Shocking customer experience #Prahran #NBN

• 
  Ben Swallow (@Spit_79) reported 17 minutes ago from Rockhampton, Queensland

  @TPG_Telecom yet again... net is down and the only way to get support is over chat... ON THE BLOODY NET.

• 
  george 🏹 (@georgetweets2u) reported 18 minutes ago from Melbourne, Victoria

  Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

• 
  john foster (@jayohaychen) reported 20 minutes ago from Sydney, New South Wales

  I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

• 
  Jodi Gleeson (@josejoness) reported 20 minutes ago from Brisbane, Queensland

  @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

• 
  Weng Wong (@wengywong) reported 20 minutes ago from Adelaide, South Australia

  @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

• 
  DavidTheCalmerCoach (@davecalmercoach) reported 21 minutes ago from Melbourne, Victoria

  Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...