TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	6 days ago
Sydney	Phone	13 days ago
Sydney	Internet	17 days ago
Sydney	Internet	20 days ago
Sydney	Internet	22 days ago
Sydney	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported 55 seconds ago from Sydney, New South Wales

  Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

• 
  Arafat Tehsin (@arafattehsin) reported 6 minutes ago from Sydney, New South Wales

  @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

• 
  Arafat Tehsin (@arafattehsin) reported 7 minutes ago from Sydney, New South Wales

  @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

• 
  Rod (@rodrigoelp) reported 9 minutes ago from Sydney, New South Wales

  @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

• 
  BadRequest() (@Saadie) reported 11 minutes ago from Sydney, New South Wales

  @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

• 
  Arafat Tehsin (@arafattehsin) reported 14 minutes ago from Sydney, New South Wales

  I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

• 
  Arafat Tehsin (@arafattehsin) reported 16 minutes ago from Sydney, New South Wales

  @TPG_Telecom What a piece of crap. Home made statistics.

• 
  Robert Hudson (@manaz_d) reported 18 minutes ago from Sydney, New South Wales

  @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

• 
  Rod (@rodrigoelp) reported 32 minutes ago from Sydney, New South Wales

  @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

• 
  Melanie Pitkin (@melanie_misr) reported 33 minutes ago from Sydney, New South Wales

  @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

• 
  Musie Elongo (@_Musie10) reported 34 minutes ago from Sydney, New South Wales

  Hello @TPG_Telecom internet outage in Sydney South West. Please advise

• 
  Callum (@DarkWolfized) reported 37 minutes ago from Sydney, New South Wales

  So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

• 
  Onynz 🇵🇭🇦🇺 (@onynz) reported 42 minutes ago from Sydney, New South Wales

  @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

• 
  Rod (@rodrigoelp) reported 42 minutes ago from Sydney, New South Wales

  @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

• 
  Sunny Singh 😎 (@Social_Sunny) reported 43 minutes ago from Sydney, New South Wales

  I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

• 
  M (@mj98760) reported 43 minutes ago from Sydney, New South Wales

  Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

• 
  Dr Paris BAh! Humbug! (@parisba) reported 47 minutes ago from Sydney, New South Wales

  Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

• 
  Jules (@bunny_09) reported 48 minutes ago from Sydney, New South Wales

  @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

• 
  Dr Paris BAh! Humbug! (@parisba) reported 54 minutes ago from Sydney, New South Wales

  Stupid TPG FTTB.

• 
  Onynz 🇵🇭🇦🇺 (@onynz) reported 56 minutes ago from Sydney, New South Wales

  With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dennishcyu (@dennishcyu) reported 30 seconds ago

  @TPG_Telecom TPG NBN is down at Wantirna VIC. My tpg user name is dennishyu. Please give me a status update.

• 
  Will G (@TwoHalves45) reported 46 seconds ago from Sydney, New South Wales

  @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

• 
  FourStroke (@tommytank79) reported 3 minutes ago

  @TPG_Telecom @mimay1024 You guys make it very difficult to understand what the hell is going on. You’re not taking calls. Your outage service says nationwide issues with a 3rd party provider, nothing specific. NBN is not reporting any service outages. Who is responsible for the issue & who is fixing it?

• 
  WEAR-A-MASK (@jimmyjack72) reported 5 minutes ago

  @NBN_Australia or @TPG_Telecom what’s happening in Preston and Thornbury Victoria? Days of patchy service and this morning nothing!?!

• 
  Joolz Fashion (@joolzfashion) reported 5 minutes ago

  @TPG_Telecom hi Charm, do you guys have an eta yet on a resolution of the current NBN outage in Coburg/Brunswick? We’ve been without internet since about midnight & can’t find an answer on the website.

• 
  DAIZE LI (@DaizeLi) reported 7 minutes ago

  I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom

• 
  FourStroke (@tommytank79) reported 7 minutes ago

  @TPG_Telecom please tell me if I’m impacted by the ‘outage’ and when I can expect services to be restored?

• 
  Deborah Tobias (@DeborahTobias) reported 11 minutes ago

  @TPG_Telecom very poor & disappointing customer service. A telco that can’t transfer calls internally & cuts you off. Don’t sign non-tech savvy elderly to TPG. Perhaps the Telecoms Ombudsman can help

• 
  Stephen P Fernando (@moratufernando) reported 11 minutes ago

  @TPG_Telecom nbn connection is not functioning, Cannonvale QLD (4802). Technical helpline says 1/2 wait to answer a call !!!. Need problems addressed faster than that. What are my options?

• 
  Rob181 Easts🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@Roberto_ROC181) reported 12 minutes ago

  It’s 1:03 pm. it’s been 3hrs that my internet has stopped working. @TPG_Telecom says on their website that NBN HFC customers may experience problems with internet due to unplanned outage categorised as CRITICAL! @NBN site says ‘All good at my address.’ Who’s telling porkies(lies)