TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 12/04/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Phone (8%)

    Phone (8%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • kezz78 Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

  • iklash iklash (@iklash) reported from Sydney, State of New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • dananedmunds Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    Half hour on hold with @TPG_Telecom. Sucks.

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • rohankleem Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

  • MattJamesAus Matt James (@MattJamesAus) reported from Sydney, State of New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • RK281087 Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom not even 3 weeks later and we are down again! Fix your network, this is becoming a joke. FYI my neighbours Telstra is working perfect?

  • KrystalAmber_x Krystal (@KrystalAmber_x) reported

    Love the fact that I study online and that our internet is THAT **** that every night without fail it completely dies around 7-8ish 🤬🤬🤬 fix this or I will take my business elsewhere @TPG_Telecom

  • CarolineGoldman Caroline Goldman (@CarolineGoldman) reported

    @TPG_Telecom please respond to my direct message ASAP. Urgent issue.

  • flammavis J (@flammavis) reported

    @TPG_Telecom Hi, I've experienced an issue with the supplied router and NBN connection box not turning on after the thunderstorm yesterday evening. I believe it is a hardware issue as these don't turn on when plugged into other outlets where other devices work fine.

  • miguelaustro Miguel Oyarzo (@miguelaustro) reported

    @TPG_Telecom thanks for that. The issue was sorted after 40 mins. The speed back to normal again

  • BrettMagnay Brett Magnay (@BrettMagnay) reported

    @TPG_Telecom hi there, 128 Park Rd Kalinga 4030, no service. Not listed on any outage website. Please assist.

  • fallinangel71 Maurice (@fallinangel71) reported

    @TPG_Telecom is there an outage in Vic?

  • 0itzmelouie0 Clark Louis (@0itzmelouie0) reported

    Working from home is ok but the problem is our internet is down again! @TPG_Telecom

  • fallinangel71 Maurice (@fallinangel71) reported

    @TPG_Telecom Area 3429 has been out since 7pm last night, what’s the issue and how long to restore service?

  • dy_au David Yang (@dy_au) reported

    @TPG_Telecom @mshirlaw I've got the same problem