1. Home
  2. Companies
  3. TPG Telecom
  4. Sydney
TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sydney come from postal codes 2138 , 2146 , 2193 , 2145 , 2190 and 2000 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 14 days ago
Sydney Internet 22 days ago
Sydney Phone 25 days ago
Sydney Internet 27 days ago
Sydney Internet 27 days ago
Sydney Wi-fi 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • Social_Sunny
    Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • BondiBadBoy
    THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • iklash
    iklash (@iklash) reported from Sydney, New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • Saadie
    BadRequest() (@Saadie) reported from Sydney, New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • poojosh16
    Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • rohankleem
    Rohan Kleem (@rohankleem) reported from Sydney, New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbfarquhar
    Ian Farquhar (@ianbfarquhar) reported

    @misullivan @GT_AUS @TPG_Telecom When I worked in Cisco, we had a pretty good ideas which ISPs were good, and which were garbage fly-by-nighters. iiNet used to be in the top three we really admired (and BTW, that list didn’t include any of the big three!) How the mighty have fallen.

  • uncelltom
    Neil (@uncelltom) reported

    @TPG_Telecom never get with this compnay very poor service as if they are doing it everything for free

  • grischatheissen
    Grischa Theissen (@grischatheissen) reported

    @TPG_Telecom Got an internet outage at my address. Tried to send you a dm here on twitter but twitter said it failed.

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

  • dynamat
    🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported

    @TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.

  • _dedevi_
    ✨Iyawo Oga✨ (@_dedevi_) reported

    @TPG_Telecom my connection has been terrible the past few days. What's happening, please?

  • WowkKate
    Kate 💉💉💉 (@WowkKate) reported

    @TPG_Telecom is there currently an outage to internet service? NBN not reporting outage but my internet service has been dropping out every few mins all day

  • DaveHPT
    Oooh ****** it's DaveHPT 💉💉💉💉 (@DaveHPT) reported

    @TPG_Telecom I moved my mobile number to a different provider last month as I finally realised I had no coverage in the area I live and was paying for nothing since you moved to the Vodafone network. I just got charged again all the same. What gives?

  • danialgowans
    Danial Gowans Photography (@danialgowans) reported

    So @TPG_Telecom what’s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom gee I couldn’t even watch tv or make make face time so slow is it because I canceled my internet? Don’t ask me all the stupid questions it’s just slow.