TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2195 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 9 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Phone | 1 month ago |
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Sydney
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Internet | 2 months ago |
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Sydney
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Internet | 2 months ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Brett Flower (@ELCA_Brett) reported from Sydney, New South WalesWord of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, New South Wales@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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🅳🅰🆅🅸🅳 🏳️🌈 (@BoredPuffin) reported from Sydney, New South Wales@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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James Gardiner (@JLSGardiner) reported from Sydney, New South Wales@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Jodie Humphries (@jodadi_o) reported from Sydney, New South WalesI think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Scott Murdoch (@murdochsj) reported from Sydney, New South Wales@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Annie (@handmadebyagirl) reportedI’ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think
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AK (@AKtech2021) reported@TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?
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Sara Waguih (@SaraWaguih) reported@TPG_Telecom I have exteremly slow internet, Twitter, browsing and everything just doesn’t load on Wifi. I use 4G and they all load normally! Been trying to call customer service since the morning, long waiting time, I asked for a call back that was meant to happen an hour ago!
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माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported@TPG_Telecom My problem is solved. Thanks
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Ebru Yeltas 🏳️🌈 (@LadyGarter) reported@TPG_Telecom Working from home and the internet goes down. 30 minute wait time to get through to support is not the best experience....
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Zalika Rizmal (@Zalika_R) reported from Melbourne, Victoria@TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.
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Aussie Tech Guy (@NetworkDevOps) reported@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.
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casino Breaker (@Faraz82) reported@TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.
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Theo 🛠 (@TheoKyrillidis) reported@TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.