TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 23, 4:43 PM GMT+10.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Sydney come from postal codes 2146 , 2193 , 2145 , 2190 and 2000 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 7 days ago |
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Sydney
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Phone | 9 days ago |
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Sydney
|
Internet | 12 days ago |
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Sydney
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Internet | 12 days ago |
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Sydney
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Wi-fi | 13 days ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South WalesDid anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Callum (@DarkWolfized) reported from Sydney, New South WalesSo I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South WalesI am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Brendan King (@BrendanJKing) reported from Sydney, New South Wales.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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AJ Crofts (@watts_aj) reported from Sydney, New South Wales@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South WalesThe year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, New South Wales@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South WalesHappy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Brett Flower (@ELCA_Brett) reported from Sydney, New South WalesWord of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Donna (@atzdonna) reported@Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?
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Michelle Sullivan @mis@aus.social (@misullivan) reported@GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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Mr Tui (@IamMrTui) reported@TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?
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M'Lady (@Lady_Jacqueline) reported@TPG_Telecom hello I am trying to urgently call you help line and can’t get through to ANY of your numbers. I need urgent assistance can you please help me ?
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Peter Holman (@PholmanHolman) reported@TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isn’t delivering!! I’m just about to send the full history to the Onbudsman!!!
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that
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Erbigimbi (@Erbigimbi) reported@TPG_Telecom Inner Melb 3003 is affected by very slow page loading, some completely blank pages that hang. last 2 days, but today worse.
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Neil (@uncelltom) reported@TPG_Telecom never get with this compnay very poor service as if they are doing it everything for free
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ElizabethR (@telip1977) reported@TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story