TPG Telecom Outage Report in Sydney, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2131.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (74%)
-
Wi-fi (10%)
-
Phone (10%)
-
E-mail (5%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Phone | ||
Internet | ||
Phone | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
-
#Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
-
James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
-
James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
-
iklash (@iklash) reported from Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
-
Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
-
Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
-
Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
-
#Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
-
Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
-
Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
-
Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
peter lynch (@peterly48047001) reported
@TPG_Telecom Needs a overhaul your call centre . If listen to recording of all 7 foreigners u hear why TPG is getting a bad name .fixed the problem by calling a nephew 17 he found why cable from nbn was defective replaced it had harassing calls about it useless texts can’t wait to leave
-
Alexander Yap (@alexycyap) reported from Melbourne, State of Victoria
@TPG_Telecom My NBN internet has stopped working for the past hour. My modem shows it's still online, but websites are not loading. Is there a problem?
-
Tetrisnet (@Tetrisnet) reported
@TPG_Telecom - Post Code 2250 : We Lost your Services at Midnight 28 Jan 2021, including your own website. Internet access was Returned approx 12.20am 29 Jan 2021. Aussie Down-detector shows big spike in NBN gone off at midnight. No mention on NBN Outages or TPG Service page ?
-
Not So Average Jo ☠️ (@goldddustwoman) reported
@TPG_Telecom my internet has dropped out 5 times in an hour this morning. Think I might stop paying my bill because this is an absolute joke and is an atrocious service and is not worth $80 a month.
-
paul manton aka gentle goose (@mrpaulmanton) reported
@dodado23 @TPG_Telecom I know so many people with the same issue. how is something like this allowed to happen? I am just so disappointed in the lies and lack of honoring a contracted service agreement...
-
Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
-
snakeman (@snakeman577) reported
@TPG_Telecom wow.... can you please let your future customers know , that when you sign up with TPG you will be disconnected from the internet for at least 4 days ! Customer service is poor to bad . I should have never signed up.
-
Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
-
Bill Fawcett (@wifa01) reported
@Optus you probably should pay @VodafoneAU/@TPG_Telecom a commission for all the people they send to you due to their failure to provide customer service. Just saying.
-
peter lynch (@peterly48047001) reported
@TPG_Telecom Words are a cover for doing nothing ?as a customer TPG needs to withdraw from overseas call centres and return to Australia. Dealing with present arrangement is sheer HELL