TPG Telecom outages and service status in Sydney, New South Wales
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- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 23, 4:43 PM GMT+10.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
The latest reports from users having issues in Sydney come from postal codes 2146 , 2193 , 2145 , 2190 , 2000 and 2140 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 6 days ago |
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Internet | 9 days ago |
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Internet | 9 days ago |
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Wi-fi | 10 days ago |
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Internet | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Kerrie Barker (@kezz78) reported from Sydney, New South WalesSo I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Alex Thornton (@Skymasterfunk) reported from Sydney, New South WalesThank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Francesco Bailo (@FrancescoBailo) reported from Sydney, New South WalesHey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South WalesHappy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Jason Elk (@jasonelk) reported from Sydney, New South Wales@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Melanie Pitkin (@melanie_misr) reported from Sydney, New South Wales@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Brett Flower (@ELCA_Brett) reported from Sydney, New South WalesWord of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Bronwyn Hart (@bronbonbon) reportedIs anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom
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amir durakovic (@amirdurakovic6) reported@TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?
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FilaMelody (@FilaMelody) reported@TPG_Telecom NBN is down
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MarkSpencer (@TheMarkSpence) reported@TPG_Telecom @DarkPriestess1 Over a month to fix this? I can't access anything.
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casino Breaker (@Faraz82) reported@TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been using Tpg since Oct 2014 and I feel disappointed with the quality of service for such a simple matter.
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messersco (@messersco) reported@TPG_Telecom Hi. I can't send texts at the moment. Is this a known issue?
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Ms. Kitty (@DNLKITTY) reported@TPG_Telecom why the hell did I just have to correct your customer service consultant about not calling me “sir”, have to ask for an apology to just be told “sorry sir”
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Dahaka Shirazi (@DahakaShirazi) reported@TPG_Telecom Congrats for losing another customer. am switching @Aussie_BB