TPG Telecom Outage in Sydney, State of New South Wales

@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

Half hour on hold with @TPG_Telecom. Sucks.

@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE

@weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

That’s a wrap, with the ASX200 closing 0.50% lower. Telstra closed the day the top perfomer after TPG elected to move away from its mobile network, meanwhile Eclipx Group remained parked at the bottom of the ASX200 after a disappointing update... #asx #marketclose #update

@NBN_Australia It slows down hugely. In fact no one can tell us whether or not we are on TPG FTTB or TPG NBN FTTB. we had letter to say we were on both!

@TPG_Telecom Spoken to your tech support & we: Unplugged re Plugged Ethernet Restarted Modem Hard Reset the modem Reset network settings Attempted to reset the ipconfig Attempted to manually config IP He told me to call microsoft since apparently he doesnt know what else to do

@TPG_Telecom Spoken to your tech support & we: Unplugged re Plugged Ethernet Restarted Modem Hard Reset the modem Reset network settings Attempted to reset the ipconfig Attempted to manually config IP He told me to call microsoft but truth be told its a paid only service & quite expensive

@TPG_Telecom Totally depends on the IP I get allocated, 14.203.x.x or 125.254.x.x you need to collapse AS numbers quicker after buying ISPs. Latency doubles inside your own network depending on the IP I’m allocated.

@TPG_Telecom hi I’m not getting an stable service

@supestw @TPG_Telecom They ain’t responding, all services and phones apparently down. I’m guessing the exchange or something has had some issue due to the storm.

@Telstra has left me feeling furious yet again. Truely the most painful and over priced business that I deal with. #royalcommission #telstra Time to make a complaint then move services to TPG!

@TPG_Telecom my internet is down today. Is it because of Telstra Outages or something else. From minto 2566

@TPG_Telecom can you please contact me regarding the internet outage in darlinghurst it’s been 48hrs

Hey @TPG_Telecom, it seems my internet has a cat syndrome and doesn’t like to get wet. I arrived home to a super slow internet

@TPG_Telecom Please, read the graph, the issue you had yesterday has been resolved aka the circa 9x reduction in latency. Transparency, it’s what customers value, cut n past placating is insulting

@TPG_Telecom do you have an outage brewing? My #Netflix experience is poor today

@TPG_Telecom my connection is super slow. I have to call every 2 months to get my speed fixed. Please provide a decent service.

My desktop was connected to a test network device. Plugging in directly to my @TPG_Telecom modem makes me have 120ms instead of 160ms (friend with NBN).

First Naresh Goyal was refusing to step down .... Then he again reappeared to rebid in competition with - ETIHAD .TPG, AND INDIGO.... acid attack by Naresh Goyal at his own airline @jetairways ... JP member for about three decade...feeling sad...

@katticus28 @ianinindo1 TPG says FTP is available depending on location, which I take to mean socioeconomic demography. If so, my suburb will probably never get FTP @TurbullMalcolm @SenatorFifield Thanks for the #ShitSandwich & for stabbing your country in the back #auspol #AusVotes19

@damosullivan We’re terribly sorry for this experience and would like to take this opportunity to see what can be done to make this right. I've got no luck searching your account using your Twitter name. DM us your TPG Username or Customer ID for us to make the necessary arrangements. -Jhoey

@TPG_Telecom @iamsudhish We just got NBN, and it goes down for an hour each. Night 😔

@TPG_Telecom @TPG_Telecom Shame on you guys. Already hating NBN before installation. On 17th april NBN got activated, I got my modem running and guess what No internet running. 😡😡😡 Called customer care, checked line, got no clue. Now its Easter holidays. No AdSL as well.

@HSydneyHC @TPG_Telecom Just want hfc and 100mbps issue confirmed.

@hyp3rstrike I just tried to put in the order with TPG and it told ve I could not because there is already an active NBN service

Naresh Goyal has withdrawn from bidding for Jet Airways after @EtihadAirways and TPG Capital threatened to cancel their proposals. @Etihad_Rail

@TPG_Telecom Thanks - I just got off the phone with your Tech specialist KIRK. What a pleasure it was to deal with such a knowledgeable person, really knew his stuff & seems to have solved the problem Internet FLYING NOW.. One happy customer here...

@TPG_Telecom I HABE SPENT HOURS & HOURS TODSY ON THE PHONE TRYING TO ORDER A NEW MODEM THAT I WAS ADVISED TO GET BY THE FIELD TECH THAT CAME OUT TODAY. YOU HAVE TRANSFERRED ME AROUND TPG SO MANY TIMES TODAY I CANT BELIEVE. I HAVE NEVER DEALT WITH A MORE SHITTY COMPANY