TPG Telecom outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2195 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 13 days ago |
|
Sydney
|
Internet | 1 month ago |
|
Sydney
|
Internet | 2 months ago |
|
Sydney
|
Phone | 2 months ago |
|
Sydney
|
Internet | 2 months ago |
|
Sydney
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
-
Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South WalesDid anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
-
James Gardiner (@JLSGardiner) reported from Sydney, New South Wales@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
-
Neil Taylor (@Taylorville29) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
-
Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
-
THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
-
Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
-
Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
-
Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
-
Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
-
Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
-
THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
-
Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
-
Callum (@DarkWolfized) reported from Sydney, New South WalesSo I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
-
-
Alex Thornton (@Skymasterfunk) reported from Sydney, New South WalesThank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
-
Brendan King (@BrendanJKing) reported from Sydney, New South Wales.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
-
Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South WalesDay 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
-
Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
JT (@JoelTorbay) reported@TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?
-
Marco Lazic (@mlazic) reported@TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.
-
Skarfigo (@Skarfigo) reported@TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne
-
Linton Sho3z Davidson(real) (@SigmasSho3z) reportedYou're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice
-
Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South WalesWARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
-
ElizabethR (@telip1977) reported@TPG_Telecom the @NBN_Australia is unexpectedly down AGAIN in rowville. Any idea when it will be back up again? Also any idea this has been happening so many times over the past few months?
-
Don "God Abeg" Billiono (@GodAbeg40x) reportedIf you ever move to Australia dont go near @TPG_Telecom … the slowest internet ever for a developed nation, in the middle of Sydney your speed is 1.4mbps?? Is this 2008?? Trash service
-
Schoeii (@schoeii) reported@TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure
-
Dahaka Shirazi (@DahakaShirazi) reported@TPG_Telecom Congrats for losing another customer. am switching @Aussie_BB
-
Rajesh Sarin (@Rajesh_Sarin) reportedTpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.