TPG Telecom Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2020, 2122, 2170 and 2118.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (70%)
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Wi-fi (14%)
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Phone (8%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
Half hour on hold with @TPG_Telecom. Sucks.
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Rohan Kleem
(@rohankleem) reported
from
Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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CONCERT_TCRC
(@ConcertTcrc) reported
from
Sydney, State of New South Wales
@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Paul Danyluk
(@PaulDanyluk) reported
from
Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Matt James
(@MattJamesAus) reported
from
Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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George Langley
(@GeorgeL737) reported
@RichardKGrump @TPG_Telecom We’ve never had a problem with Vodafone.
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@RichardKGrump @TPG_Telecom What is terrible about Telstra... Only terrible part is if you have to deal with them. The network is fine, only one that works in Rural Australia... I bought my last phone through Woolies, (heaps cheaper) & it still uses Telstra network.
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gregs omsprmo
(@MatthewTerpase) reported
@5roosters @RichardKGrump @TPG_Telecom Too bad! Y'all should be more careful out here; well the good news is #dexter_crackz on Instagram will be able to help you out with recovery and refunds. I was victimized too, but all thanks to him I got my asset back
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Bradley Michael Blanchard
(@Rsa_Ares) reported
@TPG_Telecom Whoever is thinking of changing to TPG…DONT!!! There service is terrible, they are not trustworthy. I was informed I will be receiving a modem, which I did not receive, TPG confirmed it was returned to them… Long story short - i was still charged $612.
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Kelanoa 😷
(@Kelanoa2) reported
@RichardKGrump @TPG_Telecom Internode, I've been with them since 2003. Wonderful support people. They are owned by iiNet now, but operate independently.
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Colin 🕯
(@ColinThomas1951) reported
@RichardKGrump @TPG_Telecom I’ve had no problems with iiNet
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Stewart
(@willie1foot) reported
@RichardKGrump @TPG_Telecom They’re all OK until you have an issue with your service.
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C Tan
(@chequers7) reported
@RichardKGrump @TPG_Telecom With TPG for 10 years now and last 5 NBN in Melb metro. Have not had any issues. However if you can get 5G coverage, speed is almost as good as NBN
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Michelle Sullivan
(@misullivan) reported
@RichardKGrump @TPG_Telecom I’m with iiNet and Internode (business connections).. both are excellent (both are now part of TPG).. all my problems except a very technical one about IPv6 have been NBN problems blaming everyone else and trying to hide their own failings.
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Michelle Sullivan
(@misullivan) reported
@RichardKGrump @TPG_Telecom The IPv6 technical issue I had a senior support team member (and probably the most knowledgeable in Internode) calling me and we going through the issue together for about 4 weeks.. in the end called a colleague in the USA in to help.. work around was needed, not their fault.