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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 28, 8:01 AM GMT+10.
  • 71% Internet (71%)
  • 29% Wi-fi (29%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 , 2016 and 2164 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 days ago
Sydney Internet 8 days ago
Sydney Internet 8 days ago
Sydney Internet 8 days ago
Sydney Wi-fi 9 days ago
Sydney Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • tallandtrue
    Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • RobLondon
    R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • Tj__Edwards
    Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • PrimcessPamcake
    Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • dananedmunds
    Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • RK281087
    Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom you suck!!! 4 days and still without Internet! I took the day off for your technician but wait you incompetent people decided to cancel it without notifying me and I took the day off for this! Shame on you!

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom Your best just got worse. I work from home and you’ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

  • Whisp3ringJack
    Viscount Perkins (@Whisp3ringJack) reported

    @TPG_Telecom is there an outage in Moreton Bay?

  • KandyCube
    Kandy Cube (@KandyCube) reported

    @TPG_Telecom thank you for the reply, the service came back after 5 hours

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom Given the amount of times our nbn has been down over the past few months, does tpg provide the option of nbn with 4G backup? If not, is this on the cards as so many companies do it now?

  • SigmasSho3z
    Linton Sho3z Davidson(real) (@SigmasSho3z) reported

    You're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice

  • Jajooness
    Shreya Jajoo (@Jajooness) reported

    @TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg

  • traihp86
    Quang (@traihp86) reported

    This is the 2nd extended outage this month @TPG_Telecom what the hell is going on?

  • dalpalaj
    artemis (@dalpalaj) reported

    @TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it

  • SAHILKAMBOJJ
    sahil kamboj (@SAHILKAMBOJJ) reported

    @TPG_Telecom 2022/01/02177 that's my complaint number have a look I can't be any clear then that