1. Home
  2. Companies
  3. TPG Telecom
  4. Sydney
TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sydney come from postal codes 2138 , 2146 , 2193 , 2145 , 2190 and 2000 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 10 days ago
Sydney Internet 18 days ago
Sydney Phone 21 days ago
Sydney Internet 23 days ago
Sydney Internet 23 days ago
Sydney Wi-fi 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • kaz_a_blanca
    Karen Barker (@kaz_a_blanca) reported from Sydney, New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • bunny_09
    Jules (@bunny_09) reported from Sydney, New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • MattJamesAus
    Matt James (@MattJamesAus) reported from Sydney, New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • BondiBadBoy
    THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • Bazzio101
    Bazzio101 (@Bazzio101) reported from Sydney, New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • TwoHalves45
    Will G (@TwoHalves45) reported from Sydney, New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dynamat
    🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported

    @TPG_Telecom Can you help me login to my account; there seems to be a new reqirement for SMS verification, but I don't have mobile access where I live, meaning I've ben locked out of my account...

  • Whisp3ringJack
    Viscount Perkins (@Whisp3ringJack) reported

    @TPG_Telecom is there an outage in Moreton Bay?

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been using Tpg since Oct 2014 and I feel disappointed with the quality of service for such a simple matter.

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    @TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

  • guseyk
    guseyk (@guseyk) reported

    Hey @TPG_Telecom why had my internet gone so bad?

  • RaymondFitzy
    Raymond Fitzpatrick (@RaymondFitzy) reported

    @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

  • handmadebyagirl
    Annie (@handmadebyagirl) reported

    I’ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think

  • ObzenCSGO
    Deathmatch Police (@ObzenCSGO) reported

    SEND HELP @TPG_Telecom

  • JoelTorbay
    JT (@JoelTorbay) reported

    @TPG_Telecom big storm in Sydney this afternoon and my nbn fttc box has been clicking and flashing red ever since with no internet available. Any info on how long the storm outage will last?

  • elonmuskhelper
    Elon Mustard (Parody) (@elonmuskhelper) reported

    @TPG_Telecom Service has ben out since last night at 9pm. This is ridiculous