TPG Telecom Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (85%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
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Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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john foster (@jayohaychen) reported from Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales
@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Samantha Skinner (@samskin) reported from Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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🅳🅰🆅🅸🅳 🏳️🌈 (@BoredPuffin) reported from Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Will G (@TwoHalves45) reported from Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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stu (@stu_watches) reported from Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
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Callum (@DarkWolfized) reported from Sydney, State of New South Wales
So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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Simon H (@simon300376) reported from Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Wassup (@Wassup01751313) reported
@TPG_Telecom Is the internet service down?
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Joe Jutrisa (@joejutrisa) reported
@TPG_Telecom problem must be big! No internet, they have no Twitter, no support, no messaging.hmmm
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Jack (@Jack15019761) reported
@TPG_Telecom @dejapanda Perth down
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nameless (@bahhumbug73) reported
@TPG_Telecom can you please turn your computers off and on again? #tpg #outage
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Trent Dee - IRespectYaBrah (@trentdimo) reported
@Saars1337 @TPG_Telecom @SelectsThe It’s horrible. Unusable to say the least. Horrible when your job and other streams of income are impacted.
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Lulu (@coco70852674) reported
@terenceKwong_ @TPG_Telecom @dejapanda Down in Perth too
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WhatzUpMate (@WhatzUpMate) reported
@TPG_Telecom internet outage happenning frequently, tpg website still down. If not resolved soon then no work from home tomorrow.. not sure if there will be a lot of happy or angry folks in the morning.
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Cameron Voss (@camvoss) reported
Lockdown & curfew under Dictator Dan's rule with @TPG_Telecom NBN outage. Good times.
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Renzo (@renzbenz2000) reported
@TPG_Telecom nbn is slow need help ASAP need to hit diamond tonight
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Mark Cowley (@mktbscowley) reported
@TPG_Telecom internet is down in Parkinson, Brisbane. TPG website not available either.