TPG Telecom outages and service status in Sydney, New South Wales
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- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 23, 4:43 PM GMT+10.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Sydney come from postal codes 2146 , 2193 , 2145 , 2190 and 2000 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Phone | 8 days ago |
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Internet | 11 days ago |
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Internet | 11 days ago |
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Wi-fi | 12 days ago |
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Karen Barker (@kaz_a_blanca) reported from Sydney, New South WalesHi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a piece of crap. Home made statistics.
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Rod (@rodrigoelp) reported from Sydney, New South WalesToday was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Ronak Patel (@ronakpatel09) reported from Sydney, New South Wales@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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Pelli69 (@pelli_69) reported from Sydney, New South Wales@TPG_Telecom internet is down in collaroy?
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Simon H (@simon300376) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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iklash (@iklash) reported from Sydney, New South Wales@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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Jason Elk (@jasonelk) reported from Sydney, New South Wales@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Rohan Kleem (@rohankleem) reported from Sydney, New South WalesAppears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.
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Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom How many times do we have to call and complain before a resolution? It does not outline that in your complaints policy.
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brad kitschke (@BradKitschke) reportedwhen i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom
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bumpyroadtobubba 👩👧🐶🐶🌱 (@princessmaryjo) reported@TPG_Telecom how is it that my elderly mother has had no service for almost 24 hours and no response from you? Customer service at its worst!
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Kandy Cube (@KandyCube) reported@TPG_Telecom thank you for the reply, the service came back after 5 hours
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Jeremy Kouloubis (@jkdraught) reported@NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?
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hui (@hui85073255) reported@TPG_Telecom Having trouble to connect FTTP in the past 3 hours, post code 3031
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom you suck!!! 4 days and still without Internet! I took the day off for your technician but wait you incompetent people decided to cancel it without notifying me and I took the day off for this! Shame on you!
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Nic A (@n_c_oz) reported@jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend
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lunaaa (@stakeylo) reportedDon’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh
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Kate 💉💉💉 (@WowkKate) reported@TPG_Telecom is there currently an outage to internet service? NBN not reporting outage but my internet service has been dropping out every few mins all day