TPG Telecom Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2170, 2000, 2118, 2131, 2141, 2195 and 2046.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Karan Harpalani
(@InKaraNation) reported
@TPG_Telecom - extremely poor service to get a 5G home broadband up and running even after 2 days of follow ups and spending hours on your helpline. Your competition is providing 5G router readily and enabling services in 15 mins. You need to up your game. I am extremely unhappy.
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Giovana Arrarte
(@GiovanaArrarte) reported
@TPG_Telecom I still have no access to my emails on my 2 accounts: 1:since 18/12/22 & 2: since 18/11/22. 8 days ago I was told you will fix this as a matter of urgency. Terrible "system error" x testing a new product. Resolutions team please contact me ASAP you got my number.
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tayloramit
(@tamit_tailor) reported
@TPG_Telecom @ProbalC Worst service
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ItzLumen
(@ItzLumen) reported
@TPG_Telecom what’s the estimated fix date for the outage? I require internet for my work and need to know an estimation so I can work out some temporary solutions.
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NicolasPicolas
(@BudoNick) reported
@TPG_Telecom why do you need that? Do you randomly slow people's speed and wait and see if they complain?
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NicolasPicolas
(@BudoNick) reported
@TPG_Telecom I can't watch a single youtube video without being stopped because your internet service is so bad
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Kayleigh Kahlefeldt
(@kayleighwrites) reported
@TPG_Telecom I was hacked and had to cancel my bank. My TPG payment failed. I tried to update bank details online but my old mobile got the security code. I called and was sent another code. I explained it's not my mobile. Apparently, nothing can be done. Not cool.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Jessamine Mary Claire Lim
(@LimJessamine) reported
@TPG_Telecom our internet has been down for two days now. This is really inconvenient for us who are working from home.
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Ros J
(@TheBeerWidow) reported
Bye bye @TPG_Telecom after nearly 15 years as a loyal customer I’m done … no more excuses, no more constant connection failures, no more lack of mobile failover option. #ByeGoodBye