TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 13, 2:40 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2200 and 2195 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 6 hours ago |
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Sydney
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Internet | 18 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 2 months ago |
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Sydney
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Phone | 2 months ago |
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Sydney
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Internet | 2 months ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a piece of crap. Home made statistics.
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THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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M (@mj98760) reported from Sydney, New South WalesRod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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BadRequest() (@Saadie) reported from Sydney, New South Wales@arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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john foster (@jayohaychen) reported from Sydney, New South WalesI’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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Dan Umphray (@danumph) reported from Sydney, New South Wales@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Rohan Kleem (@rohankleem) reported from Sydney, New South WalesAppears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Matt James (@MattJamesAus) reported from Sydney, New South Wales@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Kerrie Barker (@kezz78) reported from Sydney, New South WalesSo I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Alex Thornton (@Skymasterfunk) reported from Sydney, New South WalesThank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAvoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South WalesI am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom Can you help me login to my account; there seems to be a new reqirement for SMS verification, but I don't have mobile access where I live, meaning I've ben locked out of my account...
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Yukinori Hiroe (@yuki_0_yuki) reportedTPG (@tpgaustralia @TPG_Telecom) does not cooperate to solve my internet speed problem.
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Abhiram (@abhiramsampath) reported@TPG_Telecom Internet is down in Rhodes NSW. Any issues or maintenance>?
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माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported@TPG_Telecom My problem is solved. Thanks
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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Fluffy632069 (@lstcrimedetecto) reported@TPG_Telecom hi what’s wrong with my internet so slow can’t even watch video can’t even make a face time.
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Bree Wyatt (@breebreerocks) reported@TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow
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Bijou (@BijouMaria) reported@TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.
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Schoeii (@schoeii) reported@TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure