TPG Telecom Outage Report in Sydney, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2141, 2000, 2131, 2195, 2046, 2042 and 2170.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (62%)
-
Wi-fi (19%)
-
Phone (8%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
CONCERT_TCRC
(@ConcertTcrc) reported
from
Sydney, State of New South Wales
@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE
-
Matt James
(@MattJamesAus) reported
from
Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
-
James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
-
Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
-
Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
-
Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.
-
James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
-
Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
-
Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.
-
James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
-
Paul Danyluk
(@PaulDanyluk) reported
from
Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
-
MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
-
john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
-
Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
-
Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
Half hour on hold with @TPG_Telecom. Sucks.
-
Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
-
Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.
-
Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
-
Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Jennyfer Talk ✳️
(@jennyfertalk) reported
@NBN_Australia Thanks guys. Contacted @TPG_Telecom yesterday. They reset - and am still having issues today. Couldn't do a live Zoom presentation without an "Internet connection unstable" warning coming up and then completely failing. Apparently, other colleagues are also having issues.
-
Chase Lee
(@actorchaselee) reported
@TPG_Telecom why is your nbn service so unstable. Its killing me.
-
Finnigans 💉天有道地有道人无道
(@Thefinnigans) reported
Hey @TPG_Telecom WTF is going on. The internet access this morning is up and down like a jo-jo. Worst than @GladysB delta cases
-
Cait Brown
(@ramonaitoldyou) reported
@TPG_Telecom experiencing internet issues in Belfield, NSW. checked NBN site and it said no outages detected, so is TPG down in that area or something? really difficult to WFH at the moment!
-
The1stImmortal
(@The1stImmortal) reported
@TPG_Telecom @AdamDeLaine TPG (and family) does appear to have just suffered a major issue with routing/connecting to other networks nationally. No notification showed up anywhere. Having problems integrating with Vodafone's networks post-merger perhaps?
-
Benny Lane
(@bennylanefx) reported
@fidzeh @TPG_Telecom Also suffering from the same issue like many others, done the tests asked from support team, however, they’ve said there is no issue.
-
GG | fidzeh
(@fidzeh) reported
@TPG_Telecom please look into warzone packet loss issue, you may not realize but a lot of people are affected by this just reluctant to contact due to the fact that first contact customer service probably won't be able to assist and finds this useless. Please resolve this asap.
-
wythme
(@wythme_) reported
@TPG_Telecom CANCEL MY ACCOUNT! I’m sick of your service, I’ve escalated my cancellation request 3 times now & no one from your cancel email is getting back to me. Your service is a joke. #TPG #NBN
-
Arc
(@au_Arc) reported
@fidzeh @TPG_Telecom Yeah it's usually a provider issue which is due to them having certain things open and closed. The moment my mate swapped to Telstra it fixed all of his issues. Same modem, same house, same game, different provider.
-
GG | fidzeh
(@fidzeh) reported
@Air_Con_Air @TPG_Telecom Doubt there will be any resolution for awhile, as their engineer need to find out about the routing issue, as it is not affecting the normal internet speed in any way, it won't be anytime soon. As a work around, my mate actually had to use VPN to not receive any packet loss.