TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2141, 2000, 2118, 2131, 2195, 2046, 2042 and 2170.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 01/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • RK281087 Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • rohankleem Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

  • Matt_Williams67 Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

  • ronakpatel09 Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • dananedmunds Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • MattJamesAus Matt James (@MattJamesAus) reported from Sydney, State of New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • kezz78 Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

  • iklash iklash (@iklash) reported from Sydney, State of New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mushroompanda Michael Wu (@mushroompanda) reported

    @JamesGreenhal20 @TPG_Telecom I was with iiNet for many years and when they were purchased by TPG, the customer support got noticeably worse after a few years. $ABB.AX and $SLC.AX both have great customer service and run their own fibre. Very little reason to stay with the big telcos.

  • aussiecake Eddie (@aussiecake) reported

    @TPG_Telecom what is happening with your support? I keep getting dropped on my phone calls and progress nowhere with my issue. I've tried calling 4 times in the past week now. Starting to regret switching over to you. DO BETTER!

  • froffiesmcveigh Daniel Thomas (@froffiesmcveigh) reported

    @TPG_Telecom Can’t be improved. Been down this road many times and there’s never been improvement. I just wanted to let you know that’s all.

  • aabalmain Antony Balmain (@aabalmain) reported

    I’m having an internet connection nightmare. Have been trying 7 days to connect to @NBN_Australia - first with @TPG_Telecom whose customer service was atrocious. Switched to @beourmate who claim to have Australia’s most satisfied customers. I am very dissatisfied. 1/3

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    @TPG_Telecom Another day, another internet issue at our residence. TPG is by far the most unreliable service provider in Australia. Constant drop outs, constant outages and their response is they can’t see anything on their end. Terrible service. Change now while you can.

  • SenorJonez Ben Jones (@SenorJonez) reported

    Hi @TPG_Telecom Any issues with NBN connectivity in Melbourne? Is the Flemington scheduled maintenance affecting other suburbs?

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom Is this a joke going on with tech support ? Crap

  • trentdimo Trent Dee - IRespectYaBrah (@trentdimo) reported

    No one else in the street has these issue except for us. We are also the only ones in the street with TPG. Looks like it’s all their fault as usual. They will lie and their service is terrible trying to help resolve issues.@TPG_Telecom

  • JamesGreenhal20 James Greenhalgh (JG) (@JamesGreenhal20) reported

    @TPG_Telecom's customer backend has always been archaic, but you lived with it because the value was there and the service reasonable. The world has moved on. Aussie Broadband's $ABB service has been great - easy setup, local call centres and a decent app. 3/4

  • PhamTheBanana Phambee (@PhamTheBanana) reported

    Seriously @TPG_Telecom you need to fix your goddamn connection infrastructure or figure out how to detect faults better, cause your **** right now ain't ******* cutting it.