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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 71% Internet (71%)
  • 29% Wi-fi (29%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 , 2016 and 2164 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 8 days ago
Sydney Internet 11 days ago
Sydney Internet 11 days ago
Sydney Internet 12 days ago
Sydney Wi-fi 12 days ago
Sydney Wi-fi 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • Matt_Williams67
    Matt Williams (@Matt_Williams67) reported from Sydney, New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • parisba
    Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South Wales

    Stupid TPG FTTB.

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • watts_aj
    AJ Crofts (@watts_aj) reported from Sydney, New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • JLSGardiner
    James Gardiner (@JLSGardiner) reported from Sydney, New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • samskin
    Samantha Skinner (@samskin) reported from Sydney, New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • Vijay_SRK
    Vijay (@Vijay_SRK) reported from Sydney, New South Wales

    @TPG_Telecom Is the service down?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • yuki_0_yuki
    Yukinori Hiroe (@yuki_0_yuki) reported

    TPG (@tpgaustralia @TPG_Telecom) does not cooperate to solve my internet speed problem.

  • Chris_Ruiz777
    Christopher Ruiz (@Chris_Ruiz777) reported

    @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

  • GayCarBoys
    GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported

    @TPG_Telecom well, i did send a message but it didn't help much!:)

  • schoeii
    Schoeii (@schoeii) reported

    @TPG_Telecom @crackerofacoote Hi @TPG_Telecom can you please kindly go pedal your bullshit elsewhere. Companies like yours are part of the problem. Nbn isn’t worth the paper that flyer is printed on, yet you still try force it down everyone’s throat. Instead putting pressure on govt to fix the infrastructure

  • trader_CC01
    TraderCC (@trader_CC01) reported

    @TPG_Telecom @1stFive8 We are also down in Blackburn VIC. Since midday today. Any estimated time of resolution?

  • jjjadedx
    🍯 (@jjjadedx) reported

    @TPG_Telecom I submitted my cancellation request THREE TIMES 3 weeks ago via your website & you told me you never received it. Am i to be penalised for your faulty website? Do I now have to pay an extra month because of that?

  • NetworkDevOps
    Aussie Tech Guy (@NetworkDevOps) reported

    Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain

  • grandcul
    Graham (@grandcul) reported

    @TPG_Telecom @VikashTripathiG @azadsamina But not sory enough to improve hey TPG? Cust support starts at a leisurely 8am ... how ordinary for customers who pay for 24*7 and no one to contact when issues arise.

  • TheoKyrillidis
    Theo 🛠 (@TheoKyrillidis) reported

    @TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.

  • AKtech2021
    AK (@AKtech2021) reported

    @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+