TPG Telecom Outage Report in Sydney, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2170, 2118, 2131, 2141, 2195 and 2046.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (67%)
-
Wi-fi (16%)
-
Phone (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Karen Barker
(@kaz_a_blanca) reported
from
Sydney, State of New South Wales
Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
-
Brendan King
(@BrendanJKing) reported
from
Sydney, State of New South Wales
.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
-
Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
-
Callum
(@DarkWolfized) reported
from
Sydney, State of New South Wales
So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
-
Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
-
Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
-
Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
-
Melanie Pitkin
(@melanie_misr) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
-
Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
-
Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
-
Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
-
AJ Crofts
(@watts_aj) reported
from
Sydney, State of New South Wales
@TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.
-
🅳🅰🆅🅸🅳 🏳️🌈
(@BoredPuffin) reported
from
Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
-
john foster
(@jayohaychen) reported
from
Sydney, State of New South Wales
I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...
-
Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
-
Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
-
Simon H
(@simon300376) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
-
stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
-
Sarah Louise Maxwell
(@SarahMaxwell_22) reported
from
Sydney, State of New South Wales
@TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.
-
Pamcake (Summer Type)
(@PrimcessPamcake) reported
from
Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Aussie Tech Guy
(@NetworkDevOps) reported
Just had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain
-
Don "God Abeg" Billiono
(@GodAbeg40x) reported
@TPG_Telecom Lmao… what a joke, the worst service I have ever experienced anywhere in the world.
-
Darren Denley
(@denley79) reported
@TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing
-
Paul Wood
(@pauljwoodau1) reported
@TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.
-
Shreya Jajoo
(@Jajooness) reported
@TPG_Telecom terrible customer service team. Despite emailing multiple times regarding no service on my simcard, your team has now deactivated my number. I need a call back, this is extremely troublesome. #simbasg #tpgsg #simbatpg
-
Julian Lee
(@SaberNodoka) reported
@TPG_Telecom I have been using Tpg since Oct 2014 and I feel disappointed with the quality of service for such a simple matter.
-
Surin Sam
(@Persian_Lioness) reported
If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent
-
ElizabethR
(@telip1977) reported
@TPG_Telecom @NBN_Australia the nbn is down again in rowville. This has happened multiple times for many hours over the past month. Is there a reason why? Any indication when it will come back online?
-
Don "God Abeg" Billiono
(@GodAbeg40x) reported
If you ever move to Australia dont go near @TPG_Telecom … the slowest internet ever for a developed nation, in the middle of Sydney your speed is 1.4mbps?? Is this 2008?? Trash service
-
Bronwyn Hart
(@bronbonbon) reported
Is anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom