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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • 67% Internet (67%)
  • 17% E-mail (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2162 , 2041 , 2045 and 2050 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 8 days ago
Sydney Phone 15 days ago
Sydney Internet 19 days ago
Sydney Internet 22 days ago
Sydney Internet 25 days ago
Sydney Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • PrimcessPamcake
    Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • TwoHalves45
    Will G (@TwoHalves45) reported from Sydney, New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • BoredPuffin
    🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • Vijay_SRK
    Vijay (@Vijay_SRK) reported from Sydney, New South Wales

    @TPG_Telecom Is the service down?

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • samskin
    Samantha Skinner (@samskin) reported from Sydney, New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Black_the_Wolf
    Black the Wolf (블랙) (@Black_the_Wolf) reported

    @TPG_Telecom seriously.. can you stop disconnecting my network once every few hours!!!! ***** sake let me do my work in peace without having to worry about losing progress each time!

  • Gav_82
    TheTwitch666 (@Gav_82) reported

    @TPG_Telecom @NBN_Australia my internet is currently slow, well the upload is, download speeds are good but I barely have an upload which makes it hard to look at stuff on the internet. Are there any issues in the 5108 area?

  • enveebe
    Nick veeBee (@enveebe) reported

    @TPG_Telecom I don't need feedback, I need whomever is dragging the chain to pull their finger out of their rear and get @NBN_Australia to restore the service, today!

  • yusufmuraben
    Yusuf Muraben (@yusufmuraben) reported

    @TPG_Telecom Nah, already tried and failed. Your last response was classic delay and deflection. Much like the service I have got. Here is the reply to my message: I realised that you have AAPT account and we only have access to TPG residential account thus I'm unable to review the ticket.😕

  • HansOrph
    Hans Orph (@HansOrph) reported

    @TPG_Telecom Perhaps either I didn't communicate it properly or you misunderstood what I was saying;when I logged into the post office this was also slow in accepting the request to send the email (this is above the email client timing out,which is why I resorted to using it in the first )

  • Len_Jet
    Matt (@Len_Jet) reported

    seems that @TPG_Telecom are having some internet issues at the moment... not great for working from home!

  • matt_worsfold
    Matt Worsfold (@matt_worsfold) reported

    @TPG_Telecom Hi TPG, we have now had 4 confirmed outages in the space of 7 days, some lasting over a day, as well as sporadic drop outs all week. Pretty appauling service and getting more frustrating each time. Any ideas what's going on and when this is going to end?!

  • baoyusi
    Claire AC 💉🥉🏅🥇🥈 包玉思 (@baoyusi) reported

    @TPG_Telecom This is a straight out lie. StarTrack didn't receive it until MONDAY so it's a problem on YOUR END.

  • samnova79
    Sam Nova (@samnova79) reported

    @TPG_Telecom Hi, I have tried calling your number twice and it cuts you off as the line is not taking any calls at the moment - but I have no internet at the moment at 2137!? Not on your NBN outage list either

  • Gopalan_Shrini
    ImAbhyu (@Gopalan_Shrini) reported

    @TPG_Telecom please can you advise why can't i get any one to help me. My internet is down.