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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 27, 4:08 PM GMT+10.
  • 100% Internet (100%)

The latest reports from users having issues in Sydney come from postal codes 2213 , 2170 , 2130 and 2200 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 days ago
Sydney Internet 17 days ago
Sydney Internet 18 days ago
Sydney Internet 18 days ago
Sydney Internet 19 days ago
Sydney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • Tj__Edwards
    Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • Social_Sunny
    Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • baleenrecruit
    Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    @TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.

  • kezz78
    Kerrie Barker (@kezz78) reported from Sydney, New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • Taylorville29
    Neil Taylor (@Taylorville29) reported from Sydney, New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • MattJamesAus
    Matt James (@MattJamesAus) reported from Sydney, New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

  • BradKitschke
    brad kitschke (@BradKitschke) reported

    when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @guseyk @TPG_Telecom Same so bad can’t even make a face time call.

  • Alyxm666
    Not that Alex (@Alyxm666) reported

    @TPG_Telecom NBN down forest lake Brisbane Qld

  • MyckaelMahe
    Myckael Mahe (@MyckaelMahe) reported

    @TPG_Telecom Hello team, Customer ID: 5170017 Address 14/90 Coogee Bay rd Coogee, NSW 2034 It looks like my internet is down. Could you please advise me. Is there any outage in Coogee at the moment or else?

  • denley79
    Darren Denley (@denley79) reported

    @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing

  • abhiramsampath
    Abhiram (@abhiramsampath) reported

    @TPG_Telecom Your services are down in Rhodes NSW. This has now become a regular thing :( ... Can you please check ASAP, affecting our work

  • zenvom1
    eddie vom (@zenvom1) reported

    @TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.

  • DimSimCard
    Dimitri Karanasios (@DimSimCard) reported

    Anyone else having an internet outage with @TPG_Telecom - @NBN_Australia

  • GodAbeg40x
    Don "God Abeg" Billiono (@GodAbeg40x) reported

    If you ever move to Australia dont go near @TPG_Telecom … the slowest internet ever for a developed nation, in the middle of Sydney your speed is 1.4mbps?? Is this 2008?? Trash service