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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 14, 3:10 PM GMT+10.
  • 100% Internet (100%)

The latest reports from users having issues in Sydney come from postal codes 2170 , 2130 , 2200 and 2195 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 hours ago
Sydney Internet 11 hours ago
Sydney Internet 1 day ago
Sydney Internet 19 days ago
Sydney Internet 1 month ago
Sydney Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • BoredPuffin
    🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • claudiablb
    Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • watts_aj
    AJ Crofts (@watts_aj) reported from Sydney, New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

  • MattJamesAus
    Matt James (@MattJamesAus) reported from Sydney, New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • RK281087
    Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • Vijay_SRK
    Vijay (@Vijay_SRK) reported from Sydney, New South Wales

    @TPG_Telecom Is the service down?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • official_suz13q
    Susan Brown (@official_suz13q) reported

    @TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?

  • yuki_0_yuki
    Yukinori Hiroe (@yuki_0_yuki) reported

    @tpgaustralia @TPG_Telecom I simply asked them for the specific numbers causing the slow speed, but they haven't provided any information at all.

  • Wanderosities
    Wonderosities (@Wanderosities) reported

    @TPG_Telecom What do u need. Still not working

  • NiketSh77905382
    Nyk Saw (@NiketSh77905382) reported

    @TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore

  • stakeylo
    lunaaa (@stakeylo) reported

    Don’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh

  • denley79
    Darren Denley (@denley79) reported

    @TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing

  • RobWoodWasHere
    Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom 1.5 down right now?

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

  • RaymondFitzy
    Raymond Fitzpatrick (@RaymondFitzy) reported

    @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

  • mlazic
    Marco Lazic (@mlazic) reported

    @TPG_Telecom is there a current issue with email services? I can sign in but no mail will load, just a spinning wheel.