TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2118, 2131, 2141, 2195, 2046, 2042 and 2170.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 01/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • pelli_69 Pelli69 (@pelli_69) reported from Sydney, State of New South Wales

    @TPG_Telecom internet is down in collaroy?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..

  • ThomasHNguyen Thomas Nguyen (@ThomasHNguyen) reported from Sydney, State of New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, State of New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • EskayPtbp Eskay (@EskayPtbp) reported from Sydney, State of New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • sameerparvaiz SAM (@sameerparvaiz) reported

    @TPG_Telecom @rebbyjj Is there any outage in Melbourne. My internet stopped

  • TerryFromAus Terry 🧸 (@TerryFromAus) reported

    @TPG_Telecom have removed the ACT outage form their service status website, despite the outage remaining ongoing since 2pm 🙃 Wonder if @NBN_Australia knows what the issue is?

  • Eliza_AnnW ElizaAW (@Eliza_AnnW) reported

    Used to back @TPG_Telecom to the hills! But now two unstable connections in three weeks in beyond the joke. Was polite on the phone but ugh just continually hear we'll escalate high sucks.

  • jassitsme1949 Jas (@jassitsme1949) reported

    @TPG_Telecom @cusssen Same on phone for over 2 hrs no support very disappointing internet dropouts whole day going to ditch TPG it’s effecting my work

  • sonali_b25 Sonali Soni (@sonali_b25) reported

    @TPG_Telecom Still our internet is not functioning. It’s been more than 25 days over without internet. Guess what TPG gave us a mobile data sim last Thursday that too useless and not working, raised complaints still no remedy, no internet nothing functioning of TPG

  • logas185 Loganathan S (@logas185) reported

    @TPG_Telecom Internet not working for 2nd day. Called customer care - nbn outage but no resolution date. Wanna suspend the connection - not possible to suspend in tpg. Wanna close the connection - on 3 months more contract without my knowledge though with tpg for 18 months now

  • Eliza_AnnW ElizaAW (@Eliza_AnnW) reported

    @TPG_Telecom I phoned at 2pm this afternoon. Not going to jump the queue. But ugh didn't realised TPG went down high this bad.

  • StiffyAvery132 ****** 🏠 (@StiffyAvery132) reported

    @TPG_Telecom do u know if there’s a outage in Matraville nsw

  • GuoShixi Shixi Guo 🇺🇦 (@GuoShixi) reported

    @TerryFromAus @TPG_Telecom @NBN_Australia I’m still experiencing the issue in my house. Are you in the belco area? On the NBN website it once appeared that the issue would be fixed before 5:30pm, now I think we might not get internet until tomorrow hey.

  • Bothra Paras Bothra (@Bothra) reported

    @TPG_Telecom my home 5G internet is down since last 3 hours and we are not able to reach customer service. We are on wait for last 30 mins