TPG Telecom outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (67%)
- E-mail (17%)
- Phone (17%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2162 , 2041 , 2045 and 2050 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
8 days ago | |
|
Sydney
|
Phone | 15 days ago |
|
Sydney
|
Internet | 18 days ago |
|
Sydney
|
Internet | 21 days ago |
|
Sydney
|
Internet | 24 days ago |
|
Sydney
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
-
#Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
-
MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
-
Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
-
Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South WalesWill get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage
-
Musie Elongo (@_Musie10) reported from Sydney, New South WalesHello @TPG_Telecom internet outage in Sydney South West. Please advise
-
Rod (@rodrigoelp) reported from Sydney, New South WalesToday was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
-
#Jimmy🐓🏉 (@choox75) reported from Sydney, New South WalesThe year is 2033 I'm still waiting for #TPG to get their email shit organised.
-
Bazzio101 (@Bazzio101) reported from Sydney, New South Wales@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
-
💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
-
Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
-
Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)
-
Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.
-
Dr Paris BAh! Humbug! (@parisba) reported from Sydney, New South WalesAh good, our internet in Sydney no longer works. TPG support isn’t very good is it
-
Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South WalesWith @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
-
-
Arafat Tehsin (@arafattehsin) reported from Sydney, New South WalesI am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
-
Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
-
Rod (@rodrigoelp) reported from Sydney, New South Wales@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
-
Neil Taylor (@Taylorville29) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
c money (@cycycychry) reported@TPG_Telecom @VodafoneAU no 4G network to make calls. Hurry up and fix 🙄🙄 or u will be processing a lot of refunds.
-
CR (@sorcajo1) reported@e_heydarnia @TPG_Telecom I had the same issue but at least you had a response from @TPG_Telecom . I’ve had no response to my complaint
-
Al Bendall (@AlBendall) reported@TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!
-
Al Bendall (@AlBendall) reported@TPG_Telecom Unfortunately you're again incorrect Daisy, I'm the one thats been making these calls - is your outbound phoneline out of order? Additionally you people committed to having this issue resolved by 8.00am on 12 January. Only 4 days late. I's still not done. #crapservice #tpgfail
-
Al Bendall (@AlBendall) reported@TPG_Telecom And btw, your callback service doesn't work and a 40+ minute wait time suggests I'm not the only customer who's over this #crapservice #tpgfail
-
DC (@DCAU7) reported@TPG_Telecom All good now, Daisy. Also, I sincerely apologise for being rude. The internet is fundamental to a few projects that I provide (for free), and loss of internet is a major thing and prevents a lot of things from happening. Cheers.
-
Faysal Tanim (@faysaltanim) reported@TPG_Telecom I complained at 9.12pm.. it’s 1.23am already and I haven’t got internet back yet. This is nightmare. What has happened to you guys? If you can not provide service then please let us know ASAP so that I can decide to switch.
-
James Wright (@JayWright23) reported@TPG_Telecom Wtf going on with my internet here in Melbourne? My wifi not working and I can’t watch my sport??
-
clybes (@howtoleaveamark) reported@TPG_Telecom That's great, Mel. But it keeps dropping out and I've still heard nothing from your engineers. Will I be compensated for the lost work due to this issue?
-
Ross Crawford (@rc2902) reported@TPG_Telecom are you experiencing ongoing DNS or any other NBN service issues in Canberra. My NBN has been rubbish for 3 days now.... and yes I’ve turned it off and on again!