TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (71%)
- Wi-fi (29%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 , 2016 and 2164 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 13 days ago |
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Sydney
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Internet | 16 days ago |
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Sydney
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Internet | 16 days ago |
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Sydney
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Internet | 17 days ago |
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Sydney
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Wi-fi | 17 days ago |
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Sydney
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Wi-fi | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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M (@mj98760) reported from Sydney, New South WalesRod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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James Gardiner (@JLSGardiner) reported from Sydney, New South Wales@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Brett Flower (@ELCA_Brett) reported from Sydney, New South WalesWord of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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Will G (@TwoHalves45) reported from Sydney, New South Wales@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Francesco Bailo (@FrancescoBailo) reported from Sydney, New South WalesHey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Eileen 🌈 (@BellaBaby74) reported@TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍
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Wonderosities (@Wanderosities) reported@TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change
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Quang (@traihp86) reported@TPG_Telecom got an outage for my nbn. Sent you a dm please check
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Julian Lee (@SaberNodoka) reported@TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN
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Luke Giles (@lukegilesADL) reportedcomical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.
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Not that Alex (@Alyxm666) reported@TPG_Telecom down again
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1stFive8 (@1stFive8) reported@TPG_Telecom @LynnD_1401 Is it the same issue causing outage in Taylors Hill?
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Alisa Wortley (@wildsunart) reported@TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom How many times do we have to call and complain before a resolution? It does not outline that in your complaints policy.