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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 26, 3:48 PM GMT+10.
  • 100% Internet (100%)

The latest reports from users having issues in Sydney come from postal codes 2195 and 2138 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 9 hours ago
Sydney Internet 25 days ago
Sydney Internet 1 month ago
Sydney Phone 1 month ago
Sydney Internet 1 month ago
Sydney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • BondiBadBoy
    THE VOICE MC ๐ŸŽค Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • jamesssydney
    James Stadnyk (@jamesssydney) reported from Sydney, New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and wonโ€™t be restored until 1st April. Not much TPG can do when itโ€™s a Telstra issue.

  • NickTrebla
    ๐Ÿ’งNick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • jodadi_o
    Jodie Humphries (@jodadi_o) reported from Sydney, New South Wales

    I think my internet can sense the impending #NBN build as itโ€™s absolutely crap! ๐Ÿ’ฉ Wifi wonโ€™t connect to more than one device at a time ๐Ÿ˜ก thanks for nothing @TPG_Telecom #aussieinternetsux

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • watts_aj
    AJ Crofts (@watts_aj) reported from Sydney, New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo ๐Ÿ‘Ž๐Ÿ˜ก Fail.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because Iโ€™m on hold & you still cannot resolve phone issues #notHappy

  • tallandtrue
    Robert Fairhead ๐Ÿ“š๐Ÿค” (@tallandtrue) reported from Sydney, New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom @TPG_Telecom Itโ€™s 1PM and once again, nobody called me. This is the worse customer service experience Iโ€™ve ever had in my whole life.

  • _Musie10
    Musie Elongo (@_Musie10) reported from Sydney, New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, Iโ€™m glad my NBN is working as advertised.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I donโ€™t have a way to log into this modem as I didnโ€™t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Iโ€™m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TheoKyrillidis
    Theo ๐Ÿ›  (@TheoKyrillidis) reported

    @TPG_Telecom Sorry, I'm not providing my id on twitter, even in a dm. You don't need me to confirm id. The whole street is down.

  • em_10
    Red (@em_10) reported

    @TPG_Telecom any issues in Nowra this evening? Internet been off for 1 hour

  • MagicFaraday
    Nicest Troll on the Internet (@MagicFaraday) reported

    @TPG_Telecom It will be one week since my 85 year old mother switched her mobile and internet to you. She has not had a phone service as you keep sending verification codes to activate her new sim to her old number. I repeat, sheโ€™s in her 80s. She has no phone. I have no

  • atzdonna
    Donna (@atzdonna) reported

    @Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo ๐Ÿ‘Ž๐Ÿ˜ก Fail.

  • traihp86
    Quang (@traihp86) reported

    This is the 2nd extended outage this month @TPG_Telecom what the hell is going on?

  • Wanderosities
    Wonderosities (@Wanderosities) reported

    @TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

  • danialgowans
    Danial Gowans Photography (@danialgowans) reported

    So @TPG_Telecom whatโ€™s the deal with the rediculous dial-up speeds currently being experienced in Kingsford NSW 2032 ur Fault Reports Page is never updated with issues your customers experience. Why have the page at all, currently looking at churning our 5 Airbnb properties elsewhere!

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been using Tpg since Oct 2014 and I feel disappointed with the quality of service for such a simple matter.

  • RaymondFitzy
    Raymond Fitzpatrick (@RaymondFitzy) reported

    @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games