TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (71%)
- Wi-fi (29%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 , 2016 and 2164 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 9 days ago |
|
Sydney
|
Internet | 12 days ago |
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Sydney
|
Internet | 12 days ago |
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Sydney
|
Internet | 13 days ago |
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Sydney
|
Wi-fi | 13 days ago |
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Sydney
|
Wi-fi | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Sunny Singh 😎 (@Social_Sunny) reported from Sydney, New South WalesI dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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James Stadnyk (@jamesssydney) reported from Sydney, New South Wales@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales@TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!
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Jules (@bunny_09) reported from Sydney, New South Wales@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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Simon H (@simon300376) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South WalesDay 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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#Jimmy🐓🏉 (@choox75) reported from Sydney, New South WalesThe year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Brendan King (@BrendanJKing) reported from Sydney, New South Wales.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Karen Barker (@kaz_a_blanca) reported from Sydney, New South WalesHi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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muhamad shaqriy bin jafany (@shaqriy) reported@TPG_Telecom Tpg not working atm. Fix this please
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TheXboXCowboy (@TheXboXCowboy) reportedWow @TPG_Telecom has been down most of the day and @Vodacom has just come back on. Interesting day
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Bijou (@BijouMaria) reported@TPG_Telecom is there a problem at your broadband service in Boronia, VIC? Speed is close to 0.
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eddie vom (@zenvom1) reported@TPG_Telecom @NBN_Australia once again problems with NBN connection. 3rd time within a month. Not surprised my neighbours (x3) had same problems and the technician repairs theirs yesterday and leaves ours not functioning. Cmon do better.
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Adam Hilligoss (@HitmanDownUnder) reported@TPG_Telecom first day of your 5G home internet plan and come home to no internet for the past hour. Yes I've turned it off and back on. 1 hour wait time for support. Very poor.
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Surin Sam (@Persian_Lioness) reported@TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line
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Deathmatch Police (@ObzenCSGO) reportedWhat did you actually "fix"? Because I'm still getting these goddamn ******* dropouts, man. @TPG_Telecom tell NBN to get their **** together, holy ****.
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Darren Denley (@denley79) reported@TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported@TPG_Telecom DM sent; but the responses are nonsensical, irrational and infuriatingly ignorant. Whoever is doing the corresponding cannot understand the basic logic that I cannot access my MFA 'protected' account because there is no mobile netowork coverge at the service location.
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.