TPG Telecom Outage Report in Sydney, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2041, 2045 and 2050.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
-
Internet (84%)
-
Phone (7%)
-
Wi-fi (6%)
-
Total Blackout (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
-
💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
-
Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
-
Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
-
Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
-
Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
-
Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
-
Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
-
R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..
-
THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
-
Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
-
Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
-
Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
-
Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
-
THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
-
Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Willis
(@WaterBoyWillis) reported
@TPG_Telecom I’ve had enough of this I have been transferred to different departments 7 times in the last 2 days and no one can help. Then when I am transferred I have to go on hold again! I’m over it!
-
Anthony Hourigan
(@AGHougs) reported
@TPG_Telecom No. This has been going on since November. You have all the details you need and have had more than enough time to fix it. I’m not wasting any more time on it, It’s with the ombudsman now.
-
Not So Average Jo ☠️
(@goldddustwoman) reported
@TPG_Telecom my internet has dropped out 5 times in an hour this morning. Think I might stop paying my bill because this is an absolute joke and is an atrocious service and is not worth $80 a month.
-
Sarah
(@SarahsFancy) reported
Hi @TPG_Telecom - I sent you a DM about 20 mins ago to report an outage. Thanks.
-
paul manton aka gentle goose
(@mrpaulmanton) reported
@dodado23 @TPG_Telecom I know so many people with the same issue. how is something like this allowed to happen? I am just so disappointed in the lies and lack of honoring a contracted service agreement...
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@TPG_Telecom Over two days now and haven’t heard anything and our internet isn’t working. When it works it drops out. Worst experience with any company I have ever dealt with.
-
peter lynch
(@peterly48047001) reported
@TPG_Telecom @drcamaturcervix Bad experience
-
Andy
(@andy_vas01) reported
@TPG_Telecom Hi team, can you please DM me about rescheduling my NBN installation date? I can’t change it online and talking on the phone did not help. Thankyou
-
Trent Dee - IRespectYaBrah
(@trentdimo) reported
@TPG_Telecom It’s currently not working and hasn’t been for hours. This is embarrassing
-
Anthony Hourigan
(@AGHougs) reported
@TPG_Telecom I’ve been through this countless times since November and like I said, I’m not wasting more time on it. As soon as the first month is up I’m closing my account with TPG. The “service” you and @NBN_Australia have provided has been shockingly bad. Never again.