TPG Telecom Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2088.
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (74%)
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Wi-fi (10%)
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Phone (10%)
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E-mail (5%)
Live Outage Map Near Sydney, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Sasha (@ChimistuI) reported from Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Dan Umphray (@danumph) reported from Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Jason Elk (@jasonelk) reported from Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Jason Elk (@jasonelk) reported from Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales
@TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales
@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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sachi (@sachi_sam) reported from Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Oliver (@ShaneOl42622962) reported
Hi All, just wondering how many people out there are getting really really #bad_Internet from @TPG_Telecom at the moment - they tell me they have resolved my complexes connectivity issues but even though I am connected 50% plus of the sites I go to are timing out so much for FTTB
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Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Nick (@Nicholosophy) reported
@TPG_Telecom Yes. It says I have no outstanding balance. My service has been migrated to novus but not activated in novus.
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Blessed be Blondes (@bleachdollhair) reported
@TPG_Telecom my internet has been dropping in and out for 2 weeks. What’s going on? Is the 1 hr wait on your help line an indication that I’m not the only one?
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Merc25 (@LMerc25) reported
@TPG_Telecom Still not working… I’ve DM you
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miko (@miko_a) reported
You can’t check/manage your mobile plan through @TPG_Telecom’s mobile app. Sounds like table stakes features, but their support forums are filled with disgruntled users and years of “its not compatible but it’s coming”.
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is it still a hoax? (@buffalostool) reported
Anyone else with no internet this morning? I’m on @TPG_Telecom #nbn near the Preston / Thornbury border. @NBN_Australia It’s been up & down a lot lately but now just dead!
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Dad is a Hipster 🇦🇺 👍 (@Llamannihilated) reported
Hi… I’ve cancelled my service three times now, move out of the premises, yet you just charged me AGAIN! Have already lodged a complaint… Cannot get through to customer service, seems legit. STOP STEALING MY MONEY!! @TPG_Telecom
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SECTOR (@sector81) reported
@TPG_Telecom internet and phone down again, customer care is non contactable
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theUnFollowed 🇦🇺 (@getupkid203) reported
Constantly poor speeds on @TPG_Telecom over the last few weeks.