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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2140 , 2200 and 2016 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 20 days ago
Sydney Internet 22 days ago
Sydney Internet 22 days ago
Sydney Internet 23 days ago
Sydney Wi-fi 23 days ago
Sydney Wi-fi 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • scibidoo
    ๐Ÿ’งJamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • TwoHalves45
    Will G (@TwoHalves45) reported from Sydney, New South Wales

    @TPG_Telecom Hi team, do you know if thereโ€™s an outage in the Hills Area? My NBN had been down all morning. Canโ€™t see an update to my report lodged this morning. Thanks.

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good๏ผŒI can reach it by Optus mobile net.

  • watts_aj
    AJ Crofts (@watts_aj) reported from Sydney, New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyoneโ€™s @TPG_Telecomโ€™s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Iโ€™m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • iklash
    iklash (@iklash) reported from Sydney, New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • ChimistuI
    Sasha (@ChimistuI) reported from Sydney, New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • tallandtrue
    Robert Fairhead ๐Ÿ“š๐Ÿค” (@tallandtrue) reported from Sydney, New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • dananedmunds
    Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • BoredPuffin
    ๐Ÿ…ณ๐Ÿ…ฐ๐Ÿ†…๐Ÿ…ธ๐Ÿ…ณ ๐Ÿณ๏ธโ€๐ŸŒˆ (@BoredPuffin) reported from Sydney, New South Wales

    @Costy_06 @TPG_Telecom Iโ€™m thinking of heading that way myself Nick. Weโ€™ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • ronakpatel09
    Ronak Patel (@ronakpatel09) reported from Sydney, New South Wales

    @TPG_Telecom Yes itโ€™s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • onynz
    Onynz ๐Ÿ‡ต๐Ÿ‡ญ๐Ÿ‡ฆ๐Ÿ‡บ (@onynz) reported from Sydney, New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo ๐Ÿ‘Ž๐Ÿ˜ก Fail.

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. Iโ€™ve been a customer for ten years and canโ€™t believe how shabby their customer service has gotten. Guess itโ€™s off to @Optus for our NBN needs

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • handmadebyagirl
    Annie (@handmadebyagirl) reported

    Iโ€™ve had it with @TPG_Telecom Why is it when they want our business their services are seen as vital but when something is wrong we are expected to suck it up & go without the service we pay for? Time to find new provider I think

  • PholmanHolman
    Peter Holman (@PholmanHolman) reported

    @TPG_Telecom hey tpg are you going to do something or just go missing? Please tell me what you are going to do or do you just expect me/us to just expect to keep paying for a service that just isnโ€™t delivering!! Iโ€™m just about to send the full history to the Onbudsman!!!

  • GayCarBoys
    GayCarBoys ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ ๐Ÿ’‰ (@GayCarBoys) reported

    @TPG_Telecom well, i did send a message but it didn't help much!:)

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom Your best just got worse. I work from home and youโ€™ve just updated that internet will be out until 6pm! It went dead yesterday at 10:30 pm. Same thing happened last month. Expensive, slow, unreliable internet: WTF happened Australia? @NBN_Australia #auspol

  • TheMarkSpence
    MarkSpencer (@TheMarkSpence) reported

    @TPG_Telecom @DarkPriestess1 Over a month to fix this? I can't access anything.

  • RaymondFitzy
    Raymond Fitzpatrick (@RaymondFitzy) reported

    @TPG_Telecom @simon40031934 The issue is everyone through TPG/iinet is having routing issues we connect to asia which means were all getting 150ms on games

  • AKtech2021
    AK (@AKtech2021) reported

    @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo ๐Ÿ‘Ž๐Ÿ˜ก Fail.

  • traihp86
    Quang (@traihp86) reported

    @TPG_Telecom got an outage for my nbn. Sent you a dm please check

  • CasperDRW
    CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins