TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 26, 3:48 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2195 and 2138 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 3 days ago |
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Sydney
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Internet | 29 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Phone | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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R Barker 🏳️🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Kerrie Barker (@kezz78) reported from Sydney, New South WalesSo I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAvoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Eskay (@EskayPtbp) reported from Sydney, New South Wales@TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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stu (@stu_watches) reported from Sydney, New South WalesSo disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South WalesWith @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Melanie Pitkin (@melanie_misr) reported from Sydney, New South Wales@TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Jason Elk (@jasonelk) reported from Sydney, New South Wales@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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M (@mj98760) reported from Sydney, New South WalesRod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue
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Brendan King (@BrendanJKing) reported from Sydney, New South Wales.@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.
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Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South WalesDid anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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Tj 📷👨🏽💻 (@Tj__Edwards) reported from Sydney, New South Wales@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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spandex sailsmen (@_Fused) reported@TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour
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Nic A (@n_c_oz) reported@jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend
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🍯 (@jjjadedx) reported@TPG_Telecom I submitted my cancellation request THREE TIMES 3 weeks ago via your website & you told me you never received it. Am i to be penalised for your faulty website? Do I now have to pay an extra month because of that?
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Christopher Ruiz (@Chris_Ruiz777) reported@TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on
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Eileen 🌈 (@BellaBaby74) reported@TPG_Telecom That is quite ok. Ignore my question. It was my new provider setting up the modem to connect me. I will contact TPG to cancel my account. Thanks for all the help in the past. Appreciate it. 👍
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Asmodeus (@sydjjam) reported@TPG_Telecom Also Sydney, very slow service for hours
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Dan ⭐️⭐️ (@SydneyNiner) reportedMy fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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Julian Lee (@SaberNodoka) reported@TPG_Telecom I have been using Tpg since Oct 2014 and I feel disappointed with the quality of service for such a simple matter.
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Oooh ****** it's DaveHPT 💉💉💉💉 (@DaveHPT) reported@TPG_Telecom I moved my mobile number to a different provider last month as I finally realised I had no coverage in the area I live and was paying for nothing since you moved to the Vodafone network. I just got charged again all the same. What gives?