TPG Telecom outages and service status in Sydney, New South Wales
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- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2138 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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Internet | 23 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
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Wi-fi | 1 month ago |
Community Discussion
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales@TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia
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Sacha Fernandez (@sacharules) reported from Sydney, New South WalesInternet NBN connection down on the weekend. Again! @TPG_Telecom
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAvoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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James Stadnyk (@jamesssydney) reported from Sydney, New South Wales@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Iain Brew (@IainBrewSydney) reported from Sydney, New South WalesNow had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Matt James (@MattJamesAus) reported from Sydney, New South Wales@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Francesco Bailo (@FrancescoBailo) reported from Sydney, New South WalesHey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Sacha Fernandez (@sacharules) reported from Sydney, New South Wales@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, New South Wales@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Dan Umphray (@danumph) reported from Sydney, New South Wales@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South WalesHappy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Aussie bloke - who loves dogs (@rob29bennett) reported@TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think
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Darren Denley (@denley79) reported@TPG_Telecom live in albanvale Victoria and my internet as Been down since 10.30pm what going on. Turned it off and nothing and reset it and still nothing
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King Santos (@CowboySantos182) reported@TPG_Telecom im having an issue with my phone, im trying to send a msg but its saying TPG-ERROR 0
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Quang (@traihp86) reported@TPG_Telecom got an outage for my nbn. Sent you a dm please check
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spandex sailsmen (@_Fused) reported@TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour
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Rajesh Sarin (@Rajesh_Sarin) reportedTpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.
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Dan ⭐️⭐️ (@SydneyNiner) reported@bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….
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GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported@TPG_Telecom I cannot report our building’s FTTB outage. Please advise
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sahil kamboj (@SAHILKAMBOJJ) reported@TPG_Telecom I have made a complaint on 10/01/2023 And I'm waiting for the outcome reference number 2023/01/02177. WHAT'S going on TPG is that the way to handle customer service. I lost my exam due to Your internet service and now you are denied to compensate.
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ElizabethR (@telip1977) reported@TPG_Telecom @NBN_Australia our nbn in rowville is down AGAIN. Any idea when we will have the internet again?