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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Sydney come from postal codes 2138 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 24 days ago
Sydney Internet 1 month ago
Sydney Phone 1 month ago
Sydney Internet 1 month ago
Sydney Internet 1 month ago
Sydney Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • dananedmunds
    Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • baleenrecruit
    Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • Vijay_SRK
    Vijay (@Vijay_SRK) reported from Sydney, New South Wales

    @TPG_Telecom Is the service down?

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • BrendanJKing
    Brendan King (@BrendanJKing) reported from Sydney, New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • BoredPuffin
    🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • RobLondon
    R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • RK281087
    Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • onynz
    Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • Matt_Williams67
    Matt Williams (@Matt_Williams67) reported from Sydney, New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • FrancescoBailo
    Francesco Bailo (@FrancescoBailo) reported from Sydney, New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • ronakpatel09
    Ronak Patel (@ronakpatel09) reported from Sydney, New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • DarkWolfized
    Callum (@DarkWolfized) reported from Sydney, New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow

  • AndresDesaix
    AndresD. (@AndresDesaix) reported

    @TPG_Telecom hello guys, can I DM you, cuz I have a problem with my simcard activation 🙏

  • IamMrTui
    Mr Tui (@IamMrTui) reported

    @TPG_Telecom South Sydney City experiencing massive latency and connectivity issues via home internet / NBN. Any updates?

  • mySMtips
    Tim Williams (@mySMtips) reported

    @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

  • amirdurakovic6
    amir durakovic (@amirdurakovic6) reported

    @TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?

  • Plasma_06
    Plasma 🇦🇺 (@Plasma_06) reported

    @TPG_Telecom Your DNS server has **** the bed. I had to change the DNS to Google 1.1.1.1

  • mazavichar
    माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported

    @TPG_Telecom My problem is solved. Thanks

  • matt_huffer
    matt huffer (@matt_huffer) reported

    @TPG_Telecom is there a 5G outage in Croydon Vic? Why is it so hard to search for this on your service listings?

  • WesleyTokolosh
    andy cheadle (@WesleyTokolosh) reported

    @TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?

  • SAHILKAMBOJJ
    sahil kamboj (@SAHILKAMBOJJ) reported

    @TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.