TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2204, 2043, 2127 and 2009.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 02/18/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • roaringguitar Jun Seok O (@roaringguitar) reported

    @TPG_Telecom it’s been over a day since I reported internet outage. If I have been updated properly it would be much better. But only investigating for over a day… what a great service!

  • DuchessJason Jason Roberts (@DuchessJason) reported

    @DavidTSimpson @TPG_Telecom I’m in the same position.. almost 24hrs on the dot. I got an email from my building manger saying TPG was on site trying to fix the problem 5.5 hours ago. Still no service. Suppose they went home for the weekend.

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    @TPG_Telecom you wasted 3 weeks of my life and all your customer service can do is say sorry and charge me disgusting #ATOtaxfraud

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom Internet is down again. I will DM my address. NBN site says there's an issue (same message as last night, which hasn't disappeared all day).

  • bg16__ BG (@bg16__) reported

    @TPG_Telecom This is ******* pathetic. Absolutely pathetic. You had a week to get this done but only when I contact you do I hear anything. And even then I’ve still heard Jack ****

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    @TPG_Telecom so you wasted my time over the phone & now the same BS in twitter to still tell me it was my fault your customer service special manger didn't do their job I'm not stupid just angry disgusting customer service

  • mumsy_sue murphys0 (@mumsy_sue) reported

    @TPG_Telecom I cant remember my login or password. And i only have email when I hotspot

  • BrowneGuye R (@BrowneGuye) reported

    @TPG_Telecom Your connection is down at my place in Surry Hills and apparently I have to wait for an NBN technician with no clear timeline. Can you please help? I'm working from home.

  • DarkPriestess1 Ashra (@DarkPriestess1) reported

    @TPG_Telecom is there an outage in the Dundas valley area?

  • angellewis Angel (@angellewis) reported

    Hey @TPG_Telecom our nbn has gone off 3 times tonight. What’s happening!? And before you ask: there is no outage on the nbn website. And I have restarted the router 3x.