TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2009, 2020 and 2122.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 02/13/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • mj98760 M (@mj98760) reported from Sydney, State of New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • _Musie10 Musie Elongo (@_Musie10) reported from Sydney, State of New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Stupid TPG FTTB.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • OliveWahh Oliver-Todd Hunter (@OliveWahh) reported

    @TPG_Telecom can y’all get **** together? Every week y’all doing maintenance and now when people are trying to WFH you send out a text that service is being done today till 5pm!! I’ve never been with a service that drops out and needs regular maintenance as much as TPG 😤

  • xmydyingrosex Laura Defeat'her (@xmydyingrosex) reported

    @TPG_Telecom What’s not sustainable is companies exploiting everyday people for profit! Feels like maybe it’s time for a change considering the amount of drop outs for “emergency work” when your service is that unstable how can you justify this?

  • Endareth Endareth (@Endareth) reported

    Always good to remember that @TPG_Telecom support don’t actually bother reading emails… not sure why I bother.

  • benjmiles BenMiles (@benjmiles) reported

    @TPG_Telecom Hi guys. What are your IMAP settings? I'm trying to set up a customer and it's rejecting their login details. Please don't tell me you only offer POP.

  • sukhbir_1981 Sukhbir Singh (@sukhbir_1981) reported

    Which one is worst @TPG_Telecom Or @VodafoneAU #HelpMe2decide

  • Endareth Endareth (@Endareth) reported

    @TPG_Telecom Wasn’t a service difficulty, was in relation to your recent decision to use a sub-par SMS-based MFA implementation, despite all industry concerns with it. My email was completely un-read, and I have zero confidence my concerns will actually be forwarded on to appropriate people.

  • Mike_Clear Mike 🌿🌐🎶📚 (@Mike_Clear) reported

    I've found @TPG_Telecom service to be very poor. Recently, in spprt of an elderly person who has a disability we bought a m/phone & prepaid plan. After 2 yrs, little to no use, we attempted to cancel the monthly plan. Repeated requests failed and TPG continued to deduct our A/c

  • KingCollo404 Boomer Chad 🦘🇺🇦 (@KingCollo404) reported

    @slpng_giants_oz @Aushiker @TPG_Telecom That would mean for a company to write down a list of excluded websites. They couldn't possibly write down every website where their advertisement is excluded. I don't blame the company for not having a list of right-wing websites.

  • gtramontina Guilherme Tramontina (@gtramontina) reported

    Hey there @TPG_Telecom! I need to cancel my internet subscription and I cannot, for the life of me, find a way of doing it online, via my account settings. Is it phoning you really the only way? That can’t be right! Please, send help! 🛟

  • Vinuodh Vinodh Murthy (@Vinuodh) reported

    @TPG_Telecom Hi, my NBN service is down from morning. I didn't get any notification for planned outage. Can you pls check and advice.