TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2041, 2045 and 2050.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 03/25/2026 03:00

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (85%)

    Internet (85%)

  2. Phone (8%)

    Phone (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • baleenrecruit Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • allen_stephens Allen Stephens (@allen_stephens) reported

    Credit where it’s due to @NBN_Australia got a tech out first thing who was super switched on and got right to the root of the problem - a waterlogged pit in the street. Now speeds are blazing 🚀 #nbn @TPG_Telecom

  • annabellebrett A.B (@annabellebrett) reported

    My Karen moment will be cancelling my service with @TPG_Telecom after 7 or so years using them exclusively. Have never been treated worse as a customer #notimpressed

  • xander85 KatyCat🤡Grant🙂 WTT👁AU💍NZ (@xander85) reported

    @TPG_Telecom I shouldn’t have to search. It should be sent ahead of time. Twice this week. Fix your notification service.

  • mrlucasharris Lucas Harris (@mrlucasharris) reported

    @TPG_Telecom your customer service is terrible! Our NBN hasn’t been working since Thursday & every time we reach out, we’re given the complete run around. We’ve been told that you are unable to book an appt with an NBN @NBN_Australia technician, so what are we supposed to do!?

  • AngemelbSPN Ange (@AngemelbSPN) reported

    @TPG_Telecom my wifi not working?

  • bulkanevcimen Bulkan Evcimen (@bulkanevcimen) reported

    @NBN_Australia @TPG_Telecom can you help with this?

  • mrlucasharris Lucas Harris (@mrlucasharris) reported

    Hi @TPG_Telecom your customer service is terrible! Our NBN hasn’t been working since Thursday & every time we reach out, we’re given the complete run around. We’ve been told that you are unable to book an appt with an NBN @NBN_Australia technician, so what are we supposed to do!?

  • CurtisBusseler Curtis Busseler (@CurtisBusseler) reported

    @TPG_Telecom outage in Wahroonga? Checked NBN website no outage detected, been out for 24 hours??

  • HugoZemfira HugoZemfira (@HugoZemfira) reported

    @TPG_Telecom @networkoutage Hey tpg, anything wrong with fttb network?

  • croydon_of Suburban Stocks (@croydon_of) reported

    Day four, still no internet. 30+ calls. A million promises. Zero action. So, call the Head Office. @TPG_Telecom @iiNet Me: 'Can I speak to Craig Levy' (COO) Switch: 'Mr Levy is not accepting calls' Me: 'What, never accepting calls?' 1/n