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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Sydney come from postal codes 2138 and 2146 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 22 days ago
Sydney Internet 29 days ago
Sydney Phone 1 month ago
Sydney Internet 1 month ago
Sydney Internet 1 month ago
Sydney Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    @TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..

  • poojosh16
    Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • JamesSpiropoul4
    Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South Wales

    Happy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    @TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?

  • BondiBadBoy
    THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • FrancescoBailo
    Francesco Bailo (@FrancescoBailo) reported from Sydney, New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • c7campbell7
    Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • dananedmunds
    Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, New South Wales

    @TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!

  • Vijay_SRK
    Vijay (@Vijay_SRK) reported from Sydney, New South Wales

    @TPG_Telecom Is the service down?

  • _Musie10
    Musie Elongo (@_Musie10) reported from Sydney, New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • IainBrewSydney
    Iain Brew (@IainBrewSydney) reported from Sydney, New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @guseyk @TPG_Telecom Same so bad can’t even make a face time call.

  • telip1977
    ElizabethR (@telip1977) reported

    @TPG_Telecom @NBN_Australia our nbn in rowville is down AGAIN. Any idea when we will have the internet again?

  • hui85073255
    hui (@hui85073255) reported

    @TPG_Telecom Having trouble to connect FTTP in the past 3 hours, post code 3031

  • 1stFive8
    1stFive8 (@1stFive8) reported

    @TPG_Telecom @LynnD_1401 Is it the same issue causing outage in Taylors Hill?

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow

  • breebreerocks
    Bree Wyatt (@breebreerocks) reported

    @TPG_Telecom unsure why you requested to use my tpg email for info re my new home connection when you CANCEL AND CLOSE that email to move the account. Thanks for cutting my connection to all my moving services the day before I move.

  • bronbonbon
    Bronwyn Hart (@bronbonbon) reported

    Is anyone else having internet service issues with in Red Hill Brisbane @TPG_Telecom

  • Kurogane_Vtube
    Kurogane (@Kurogane_Vtube) reported

    @TPG_Telecom Why is it that you TPG always stuff up somewhere and either slows down our internet or just cuts it off? Why? I’ve experienced way too many maintenances, disconnections for the past couple months. I’m sick and tired of it.

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom I have been calling the support team since Aug 2022 every month and it has been frustrated with the service. Everytime after we agree on something, its a different story whenever I call back to follow up. There is 0 sync of info across the support team.