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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 22, 12:20 PM GMT+10.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Sydney come from postal codes 2016 and 2164 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Wi-fi 1 day ago
Sydney Internet 12 days ago
Sydney Internet 1 month ago
Sydney E-mail 2 months ago
Sydney Phone 2 months ago
Sydney Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • paola_rojas
    Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    @TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..

  • _carlos_felipe
    Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • PaulDanyluk
    Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • samskin
    Samantha Skinner (@samskin) reported from Sydney, New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • Saadie
    BadRequest() (@Saadie) reported from Sydney, New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • choox75
    #Jimmy🐓🏉 (@choox75) reported from Sydney, New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • r_lusheeee
    Christina Rose (@r_lusheeee) reported from Sydney, New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • TwoHalves45
    Will G (@TwoHalves45) reported from Sydney, New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • poonam_guru
    Poonam Gururajan (@poonam_guru) reported from Sydney, New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • watts_aj
    AJ Crofts (@watts_aj) reported from Sydney, New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • BradKitschke
    brad kitschke (@BradKitschke) reported

    when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

  • TheXboXCowboy
    TheXboXCowboy (@TheXboXCowboy) reported

    Wow @TPG_Telecom has been down most of the day and @Vodacom has just come back on. Interesting day

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232

  • corneliusw
    cornel wilczek - qua (@corneliusw) reported

    @TPG_Telecom my NBN is down again! 4th time this week and I can’t seem to get an answer. Hoping I have more luck here. The outage status page is not clear and I have to drive somewhere to send this. Is there an outage in inner north melb? Will it be another 8 hours again?

  • dalpalaj
    artemis (@dalpalaj) reported

    @TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it

  • Whisp3ringJack
    Viscount Perkins (@Whisp3ringJack) reported

    @TPG_Telecom is there an outage in Moreton Bay?

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • SigmasSho3z
    Linton Sho3z Davidson(real) (@SigmasSho3z) reported

    You're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice

  • GayCarBoys
    GayCarBoys 💉💉💉 💉 (@GayCarBoys) reported

    @TPG_Telecom well, i did send a message but it didn't help much!:)