TPG Telecom

TPG Telecom Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000 and 2217.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sydney, State of New South Wales 04/29/2025 05:15

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sydney, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • sachi_sam sachi (@sachi_sam) reported from Sydney, State of New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • baleenrecruit Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • HashtagVerada Cath McDonnell (@HashtagVerada) reported

    I want to scream. @TPG_Telecom has the worst customer service, period. Trying to sort a billing payment issue for my brother’s mobile phone since 26 Oct. 8 phone calls. Multiple updates of his credit card in his account. Call staff won’t escalate the call to someone who can fix.

  • ShirazSiddiq Shiraz Siddiq (@ShirazSiddiq) reported

    @TPG_Telecom my internet is not working. I have been on hold for the past 40 mins. Issue seems to be with thr whole building. Helppp

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @HashtagVerada Need u are joking ? Why u treat customers like crap?

  • TheyCallMeObZen Tarkov Task Camper (@TheyCallMeObZen) reported

    @TimPossible__ @ConkyOCE @TPG_Telecom AussieBB wasn't available at the time here. It was TPG, optus or telstra iirc. After having optus for 15 years, I'll never even look at them again.

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @ayksee @e_andj @TPG_Telecom Hey! It really depends - it could be an NBN issue, I would suggest you do a little investigation first with NBN (you may need to run some tests with TPG) and then if you still want to make the switch over to us, give us a ring on 1300 880 905! :) - Lizzie

  • BeauDeeley Beau Deeley (@BeauDeeley) reported

    @TPG_Telecom How about not reducing my upload speeds OR ripping me off for $10 extra p/month in a year when employment has been a joke because of the pandemic? How about increasing speeds & providing a solid service for even one month & how about these engineers call when they say they will?

  • abhiramsampath abhiram sampath (@abhiramsampath) reported

    @TPG_Telecom @TPG_Telecom : The connection only worked till the duration of the phone call. It's down for the last one hr again. @MTCap8 is also facing issues. This is a much bigger problem than just debugging individual routers.

  • TimPossible__ TimPossible (@TimPossible__) reported

    @ConkyOCE @TheyCallMeObZen @TPG_Telecom I always loved signing up and they would waive thr installation fee if you agreed to have no expectations or expect technical support.

  • AaronJa98210060 Aaron James (@AaronJa98210060) reported

    @TPG_Telecom nbn outage, oak park 3046