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TPG Telecom

TPG Telecom outages and service status in Sydney, New South Wales

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Full Outage Map
  • TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 25, 11:55 AM GMT+10.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2200 , 2016 and 2164 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Wi-fi 2 days ago
Sydney Wi-fi 5 days ago
Sydney Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • NickTrebla
    💧Nick Trebla (@NickTrebla) reported from Sydney, New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • mj98760
    M (@mj98760) reported from Sydney, New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • arafattehsin
    Arafat Tehsin (@arafattehsin) reported from Sydney, New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • paola_rojas
    Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • BoredPuffin
    🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • Tj__Edwards
    Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • stu_watches
    stu (@stu_watches) reported from Sydney, New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • RobLondon
    R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • Skymasterfunk
    Alex Thornton (@Skymasterfunk) reported from Sydney, New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • rodrigoelp
    Rod (@rodrigoelp) reported from Sydney, New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • emersoncmartins
    Emerson Martins (@emersoncmartins) reported from Sydney, New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • n_c_oz
    Nic A (@n_c_oz) reported

    @NBN_Australia @TPG_Telecom What does “network noise” mean? And how does that affect a whole area? Can’t their connection just be throttled or disconnected

  • pct196
    pct196 (@pct196) reported

    @Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?

  • _Fused
    spandex sailsmen (@_Fused) reported

    @TPG_Telecom fix my internet shits been 0.7mps for like a month, can’t even get a search result to come up within an hour

  • Erbigimbi
    Erbigimbi (@Erbigimbi) reported

    @TPG_Telecom Inner Melbourne, internet, pages not loading, really slow. Affected last 2-3 days, worse today.

  • MyckaelMahe
    Myckael Mahe (@MyckaelMahe) reported

    @TPG_Telecom is there any issue reported on internet broadband around Coogee, Sydney area? My internet is out tonight.

  • Chiharu_yoshida
    Chiharu Yoshida/吉田 千春 (@Chiharu_yoshida) reported

    @TPG_Telecom Hi, turned on the wifi but can’t connect internet this morning. There is any trouble issues? Thank you

  • traihp86
    Quang (@traihp86) reported

    @TPG_Telecom The outage is no longer listed in the service page but my nbn connection is still out. What is going on?

  • thelifeofhye
    HYE PRIDE (@thelifeofhye) reported

    @TPG_Telecom Hi the assessment team has been here from nbn all day and still they can't fix the problem

  • lstcrimedetecto
    Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom hi what’s wrong with my internet so slow can’t even watch video can’t even make a face time.

  • n_c_oz
    Nic A (@n_c_oz) reported

    @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend