TPG Telecom outages and service status in Sydney, New South Wales
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Full Outage Map
- TPG Telecom generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 26, 3:48 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Sydney come from postal codes 2195 .
TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 7 days ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Phone | 1 month ago |
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Sydney
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Internet | 1 month ago |
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Sydney
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Carlos Felipe (@_carlos_felipe) reported from Sydney, New South Wales@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Ramakrishnan NK (@RK281087) reported from Sydney, New South Wales@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAvoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, New South WalesHappy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Paul Danyluk (@PaulDanyluk) reported from Sydney, New South Wales@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Callum (@DarkWolfized) reported from Sydney, New South WalesSo I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, New South Wales@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesIt is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
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Samantha Skinner (@samskin) reported from Sydney, New South Wales@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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R Barker 🏳️🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, New South Wales@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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James Stadnyk (@jamesssydney) reported from Sydney, New South Wales@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Jules (@bunny_09) reported from Sydney, New South Wales@TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on
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Christina Rose (@r_lusheeee) reported from Sydney, New South Wales@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South WalesWARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
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Simon H (@simon300376) reported from Sydney, New South Wales@TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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artemis (@dalpalaj) reported@TPG_Telecom anyone experiencing trouble in the stonnington area? My internet keeps disconnecting and ive restarted it
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom No, all you need to do is to publicly share an estimated timescale for the solution of the problem, since it affects all standalone accounts, not just mine. Can you do that or not?
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andy cheadle (@WesleyTokolosh) reported@TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?
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cornel wilczek - qua (@corneliusw) reported@TPG_Telecom my NBN is down again! 4th time this week and I can’t seem to get an answer. Hoping I have more luck here. The outage status page is not clear and I have to drive somewhere to send this. Is there an outage in inner north melb? Will it be another 8 hours again?
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Dan ⭐️⭐️ (@SydneyNiner) reported@TPG_Telecom You’ve had 3 weeks to sort this out. 3 weeks where we have been without a mobile service. We’ve called you 5 times without resolution. 5 times we’ve been told it’s been escalated. You’ve over charged us for 6mths. What will change now ? We are contacting ombudsman tomorrow
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Nic A (@n_c_oz) reported@jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend
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Linton Sho3z Davidson(real) (@SigmasSho3z) reportedYou're the worst service in Australia how are you still in business @TPG_Telecom #TPG #telecomservice
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Not that Alex (@Alyxm666) reported@TPG_Telecom NBN down forest lake Brisbane Qld
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Aussie Tech Guy (@NetworkDevOps) reportedJust had the worst customer experience with @TPG_Telecom They suggested I replace my router without even troubleshooting the issue, then charged me for it. After further investigation, they found the problem was not with the router. #badcustomerservice #neverusingTPGagain
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माझा विचार (My Thoughts) - योग-ईश (@mazavichar) reported@TPG_Telecom My problem is solved. Thanks