TPG Telecom Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

• Internet (83%)
• Phone (7%)
• Wi-fi (6%)
• Total Blackout (3%)
• E-mail (1%)

Live Outage Map Near Sydney, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	5 days ago
Sydney	Phone	12 days ago
Sydney	Internet	16 days ago
Sydney	Internet	19 days ago
Sydney	Internet	22 days ago
Sydney	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Scott Murdoch (@murdochsj) reported 2 minutes ago from Sydney, New South Wales

  @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

• 
  Matt James (@MattJamesAus) reported 11 minutes ago from Sydney, New South Wales

  @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

• 
  KOSEC- Kodari Securities (@KOSECKodari) reported 12 minutes ago from Sydney, New South Wales

  That’s a wrap, with the ASX200 closing 0.50% lower. Telstra closed the day the top perfomer after TPG elected to move away from its mobile network, meanwhile Eclipx Group remained parked at the bottom of the ASX200 after a disappointing update... #asx #marketclose #update

• 
  Phillip Leeds (@prleeds) reported 12 minutes ago from Sydney, New South Wales

  @weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

• 
  Ramakrishnan NK (@RK281087) reported 13 minutes ago from Sydney, New South Wales

  @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

• 
  Mark Potten (@MarkPotten) reported 15 minutes ago from Sydney, New South Wales

  @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

• 
  Reetu Mutti (@ReetuMutti) reported 15 minutes ago from Sydney, New South Wales

  @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

• 
  MEGAN SAMUEL (@meggsie79) reported 16 minutes ago from Sydney, New South Wales

  @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

• 
  James Gardiner (@JLSGardiner) reported 17 minutes ago from Sydney, New South Wales

  @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

• 
  Jodie Humphries (@jodadi_o) reported 18 minutes ago from Sydney, New South Wales

  I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

• 
  Kerrie Barker (@kezz78) reported 32 minutes ago from Sydney, New South Wales

  So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

• 
  Cameron Edwards (@cams__thoughts) reported 36 minutes ago from Sydney, New South Wales

  Half hour on hold with @TPG_Telecom. Sucks.

• 
  Reetu Mutti (@ReetuMutti) reported 39 minutes ago from Sydney, New South Wales

  @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

• 
  Robert Fairhead 📚🤔 (@tallandtrue) reported 40 minutes ago from Sydney, New South Wales

  @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

• 
  James Stadnyk (@jamesssydney) reported 41 minutes ago from Sydney, New South Wales

  @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

• 
  Cameron Edwards (@cams__thoughts) reported 44 minutes ago from Sydney, New South Wales

  @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

• 
  CONCERT_TCRC (@ConcertTcrc) reported 48 minutes ago from Sydney, New South Wales

  @ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE

• 
  Paul Danyluk (@PaulDanyluk) reported 50 minutes ago from Sydney, New South Wales

  @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

• 
  john ross (@jayandp) reported 53 minutes ago from Sydney, New South Wales

  @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

• 
  James Gardiner (@JLSGardiner) reported 57 minutes ago from Sydney, New South Wales

  @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajat (@rajatdey2) reported 5 minutes ago

  @TPG_Telecom tried technical support for wifi range issue ,automatic system does not sllow even call to be connected . Need help . Wifi coverage is a serious problem .

• 
  Matt (Mattokamus) Cox (@mattokamus) reported 6 minutes ago

  @TPG_Telecom having terrible service in Western Sydney this morning, what’s going on?

• 
  Andrew (@Andrew_gill6) reported 9 minutes ago

  @TPG_Telecom hey guys. You guys sent my mum a msg about coming out to see what the issue is with my modem. However my wifi is working fine atm. So I’ve cancelled it. However if it gets ****** again I’ll let yous know. Cheers

• 
  Diabolis (@diabolis_) reported 9 minutes ago from Tapitallee, New South Wales

  Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

• 
  Dr Deborah Davey (@dspdavey) reported 16 minutes ago

  @TPG_Telecom We think auto payments is sorted now, but will DM if the latest fix by your call centre staff doesn't work.

• 
  Toxplicity (@ToxplicityAU) reported 17 minutes ago

  @TPG_Telecom why is your internet dropping off so bad? 😭

• 
  Alok Bhide (@bhidealok) reported 20 minutes ago

  @TPG_Telecom guys seriously what’s with the constant network drops in st Leonard’s today.

• 
  Nicholas Osborne (@nosborne36) reported 21 minutes ago

  @NBN_Australia has failed to provide service to 4064 Brisbane and is now having to dig up the road. That doesnt stop @TPG_Telecom charging full whack for part service. Taxation without representation by @PaulFletcherMP

• 
  andrew🇦🇺 (@andrewc977) reported 21 minutes ago

  @TPG_Telecom I can't access weibo on the TPG network. Is something wrong on your router? Router ip 203.221.3.4 can you please check?

• 
  Al Bendall (@AlBendall) reported 23 minutes ago

  @TPG_Telecom Surprise, surprise. NBN tech attends, confirms that nothing is wrong with the line and that the TPG modem is cactus - despite TPG 'testing' this 3 days ago. I'm now awaiting a callback from TPG who will no doubt try and deflect this issue. Again. Disappointing.