TPG Telecom

TPG Telecom Outage Report in Canberra, Australian Capital Territory

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Canberra, Australian Capital Territory 04/24/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • im_jules Jules (@im_jules) reported

    @TPG_Telecom Hi, we have had NBN problems in Thornbury since approx 10am this morning any idea when it will be back up and running? SMS I received said it was emergency works. Thanks in advance

  • srecko1 Antonio Senese (@srecko1) reported

    @TPG_Telecom seems to be multiple reports of problems this morning. Cannot seeem to reach your service status page (bad gateway) either.

  • PeterBrooks_ Peter (@PeterBrooks_) reported

    @TPG_Telecom @michellechee_ yep there is a DNS issues!

  • stephenmburns Stephen Burns (@stephenmburns) reported

    @TPG_Telecom @michellechee_ Lol your own website is down TPG

  • t_97_tdm t_97_t (@t_97_tdm) reported

    @TPG_Telecom Internet is down and no NBN outages. I NEED HELP URGENTLY!!! ITS BEEN 1 hour now!!! There’s no way to get in contact via phone with you guys either... I already PM’d on Twitter. Please respond. 😫

  • Tanveersnewaz Tanveer Shahnewaz (@Tanveersnewaz) reported

    @TPG_Telecom Is the NBN service down? I'm having trouble connecting various range of applications including Office 365. They are all good when I use my mobile internet. Any outage going on?

  • rc2902 Ross Crawford (@rc2902) reported

    @TPG_Telecom The issue appears dns related. Some sites take a long time to load and or streaming drops. Downstream rates don’t matter when dns is cactus mate. Seems awfully familiar to the last time where you guys pushed out a router update. Please advise if this has occurred again

  • cunderthunts Cunder Thunts (@cunderthunts) reported

    @t_97_tdm @TPG_Telecom There is a huge internet backbone infrastructure issue happening this morning across Australia. It's not just NBN.

  • rc2902 Ross Crawford (@rc2902) reported

    @TPG_Telecom Simply put, tell me why these issues are occurring or I’ll take my business elsewhere. I don’t pay for a substandard connection

  • DmelloRakesh Rakesh Dmello (@DmelloRakesh) reported

    @TPG_Telecom hello, while it is unfortunate to be in a pandemic and further be in a lockdown, what makes matters worse is working from home and not having an internet connection (not even an outage in the area) and no updates from TPG in the past 12 hours.