Telstra Outage Report in Windang, Wollongong, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Windang, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Windang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Windang, Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Internet | |
Wollongong | Internet | |
Wollongong | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Windang, State of New South Wales
Latest outage, problems and issue reports in Windang and nearby locations:
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Kennedy
(@skennedy48) reported
@Telstra Is not nbn ready so they cannot get nbn. They now have to wait for an nbn service request to be done. Which takes 5-20 business days not factoring in Christmas holidays. So they will be without internet for a minimum of 33 days. Will not be out through to anyone of authority
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Baahth
(@Baahth1) reported
around a bit..that is a huge amount of money and a lot of it is going overseas. Yet....actual customer service is virtually non-existent. Ironic actually when Telstra is using offshore "cheap" labour.
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Joshua H.
(@CerealUnicorn) reported
@UberTimmeh @Telstra My grandma was over here the other day asking for help with Venmo and some Amazon stuff but I’m like 99% sure this guy has been taking $15 a month from her pretending to be tech support and “fixing” her Amazon firestick
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Tiger_Seth
(@TigerSeth2) reported
@adamcurkpatrick @Telstra Took them 7 weeks to activate a standard phone service for me. Sent me 3 different sim cards via mail. Terrible service.
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Byron Tuckett
(@byrontuckett) reported
@Telstra If Telstra have the “best network in Australia” then why does one need a $10/m Add-On to reduce latency??
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HH
(@h1vah) reported
@Telstra With your non existant customer service why would anybody choose telstra
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npenhall
(@crybabycoop) reported
@Telstra Hi Jo this is still an issue and just getting the run around. First assigned someone to come out then told they are not coming. Then a phone call yesterday and they were going to call at the same time today. Have no heard from anyone today.
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Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
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Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra Parents been a customer for 40 years... but think we are all going to leave. TIO team are appalling... taken so long, won’t speak to us(just email) despite us asking for this. Haven’t addressed issue just rebated incorrect charges.
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npenhall
(@crybabycoop) reported
@Telstra Hi not still having issues. I was contacted yesterday and then they did someone would call again at the same time today but not heard.