Telstra Outage in Windang, Wollongong, State of New South Wales

@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

@PhilGould15 Yes..I think it's a Telstra issue

@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

@macsween_prue @Telstra Of course sensible people will hang up on you

@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@Telstra Pointless, as I said it’s network wide.

@developerjack @Ausgrid There at least used to be a service that Telstra offered where vendors could send an SMS to anyone who had been on selected cell towers within a time window. Usually only for service providers (power, water). Could be something like that?

@Telstra your nbn is down in 4212 and nothing on your website

@Telstra @PipCrook It’s network wide, (country areas anyway) constantly swapping from 3 to 4G, bugger all signal on either. Less than a km from tower getting 3G. We are stuffed when they turn that off.

@clothedvillainy Pick up the telephone this instant and change providers. Life is far, far too short for this aggro. I've been with TeleChoice (uses the Telstra network) for yonks and they're great. 28 buckaroos for 28GB with data banking feels like the sweet spot.

Has anyone had much success using Wi-Fi calling with their mobile? I try to use it via my @Telstra home internet as phone reception is terrible. It is definitely in my top ten of underwhelming experiences. Often no connection, constant call drop outs - any tips welcome.

Telstra mobile network issues anyone? #sydney

@Telstra That’s because it was cancelled, however it’s still active from a billing side as my post paid account is attached to it. It’s still showing up under the My Telstra app. This is the answer I always seem to get but it never gets resolved properly. Best to send me a DM.

@Telstra I have to say, following emails with Telstra since September for a change of ownership, & we're still going with it and constantly get people whose English language skills are poor to say the least, is an epic fail for outsourcing & an advertisement to try elsewhere, imo

Just had a scam called from the "Telstra Security Team" because they detected hackers attacking my internet which is causing it to slow down. They could help me by protecting my servers. Started by wanting to know what device I used to connect to the internet... hung up.