Telstra Outage Report in New Gisborne, Macedon Ranges, State of Victoria

Thank god my phone is filtering the stupid number of spam SMS's I'm getting because @telstra sure ain't.

@Telstra Wow well done. Then page you sent to me onto tells me there’s no issue with the service yet clearly there is as I’m sitting at home 1.9km from a Telstra tower and I have 1 bar of signal strength on a iPhone 12. Good work #timetoleavetelstra

@Telstra I shouldn’t have to. I’m paying a premium for a subpar service. I have reported it to you now you can investigate it and fix it!!

@Telstra Normally pathetic yes. Not sure why I’m bothering staying with Telstra as I live 2km from a tower and have less then 2 bars service

@PaulFletcherMP @NBN_Australia How many connections will be completed at no extra cost due to the degrading copper network? You know us customers now stuck on default #4G data because for some ‘unknown’ reason we’ve lost fixed line connectivity! @Telstra #LNP were warned, to little too late! #Auspol

@MargMcCrohon @jmil400 @gdgoz Remember how American Toe Cutter stopped by St Andrews and was nonplussed to hear prayers being offered to ask the Gov for help during Financial Crisis- returned to USA with Sol Whatsit (Telstra) with $$$ millions golden handshake, and received Wall St bank payout.

F@£k you @Telstra never EVER have I had service this poor..I hope my contract is almost done so I can take every thing I own FAR away from it. When someone says ‘we’ve booked a technician for you and this ones for real’ you know you’re dealing with an unprofessional company.

@Telstra I’m still without service and been told to wait another 24 hours for account provisioning

@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.

@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!

@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!

@Telstra has the worst customer service. “To stop the harassment of your 83 yo father in a Nursing Home we need to write up an official complaint otherwise it will be never ending”

@rhysam @Telstra I got rid of my landline when the NBN was being put on. What a kerfuffle. Neighbours reported slow NBN... I changed to mobile phone only, using personal hotspot to run tablets, computers, etc. And 3 streaming services. Bloody brilliant solution for me. Fastest internet I've had.

@burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.

@Telstra hey, I’ve been unable to recharge my prepaid mobile for the last 2 days in the app, can you help?

@cathywilcox1 I answered my phone with :" Hello, Telstra help line, how can I assist you?" and the guy said :" No your not, I'm from Telstra." I laughed and said:" Why are you calling your own help line? Are you having issues? Can I help?" He got so flustered cause I kept offering to help him.

@Telstra You won't do Jack. You never do. I've been reporting this for 10 years and spoke to your rubbish techs who refer it upwards and never fix it. It's because you can't handle the number of customers, especially during business hours. #Testra is an incompetent ripoff. @ChrisMinnsMP

@JimmyPQuinn @Telstra I did use the app. That was the problem.

@KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.

@Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.

@Aussie_BB I can’t and wont fill it out because none of those silly words describe me. Words pulled out of thesaurus and slapped in a listicle isn’t a questionnaire. But I can answer here to a human that I have no problems with your service. It’s great! It is better than Telstra. The end 🔮

@Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain