Telstra Outage in Woodend, Macedon Ranges, State of Victoria

@PaulFletcherMP @NBN_Australia How many connections will be completed at no extra cost due to the degrading copper network? You know us customers now stuck on default #4G data because for some ‘unknown’ reason we’ve lost fixed line connectivity! @Telstra #LNP were warned, to little too late! #Auspol

@MargMcCrohon @jmil400 @gdgoz Remember how American Toe Cutter stopped by St Andrews and was nonplussed to hear prayers being offered to ask the Gov for help during Financial Crisis- returned to USA with Sol Whatsit (Telstra) with $$$ millions golden handshake, and received Wall St bank payout.

@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.

@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!

@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!

@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.

@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.

@tassiedevil That’s because Telstra’s down again

@Telstra our NBN isn’t working but everything on our modem says it should be. I’ve tried to reset the modem by unplugging etc but it’s not working still. Any ideas?

@7NewsBrisbane @_MichelleJensen @AnnaHay1 but shouldnt be surprised, govt owns telstra, telstra and half govt depts outsource call centre staff to, you guessed it... india... **** Australian unemployment rate when you can save a buck and hire indians to do aussie jobs....

@Telstra is anyone working tonight? I’ve been on hold for 2 hrs 21 minutes so far and still no one has answered my call. I have no home internet and was hoping to stream a movie tonight! Help please.

@TelstraPurple well perhaps you guys should call yourself Telstra Passion Fingers cause the other sections of the business everything they touch they ****!!!!

Omg even my phone data is jank tonight... wtf Telstra and Optus...

So a story about @Telstra Nearly a year on from my father passing away, despite a death certificate and everything else needed, they still refuse to cancel his accounts, constantly call asking for him by name and hang up when reminded of the situation. Absolutely disgusting

@NotionHQ @JasonRogues Notion is also down in Brisbane, Australia, on Telstra (ISP). It works fine if I use a VPN.

So over it @Telstra @NBN_Australia 😠 Every night this week our phone & internet has gone out! I'm calling tomoz but wanted to vent to you rn as aaargh!!! 😠 It's just so arduous to go thru the whole drama of getting either of you to fix whatever the problem is!! #TelstraOutage

@Telstra internet's been down all day. ALL DAY. what is going on? and your chat is abysmal. no response after twenty minutes?