Telstra Outage Report in Kyneton, Macedon Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kyneton, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kyneton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kyneton, State of Victoria
Latest outage, problems and issue reports in Kyneton and nearby locations:
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Cyber Safety Lady
(@LeonieGSmith) reported
@carolduncan @Telstra Hmm not fair that you had to bring it to their attention via Twitter…I hope they fix their customer service for folks that don’t have social media :(
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Marg K
(@acerbic_comic) reported
@carolduncan @macmanm @Telstra You shouldn't have had to Tweetshame them to get service but it often does work.
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Scott Phillips
(@TMFScottP) reported
@TheTonyHansen @Neilhoh @Telstra As someone who works in business, I can kinda empathise with the problem of large scale distributed problems that no one 'owns' the solution to. Their problem, not mine, of course, but tough to troubleshoot. Still, solutions needed.
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Jethro Sercombe
(@jethrosercombe) reported
I find another phone number and call it - OMG I get to speak to someone. I explain the situation - the customer service rep says that it’s through the NBN team and there is literally no one at Telstra who can resolve the problem until the morning.
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hairspray flamethrower
(@ratherashleigh) reported
every day is another day where @Telstra’s customer service is the worst customer service on earth
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David Jay
(@DavidJay_AU) reported
@carolduncan @Telstra Is it a Telstra issue ?
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Social Piranha
(@SocialPiranha3) reported
@Telstra And dont treat me like an idiot with your Cheers like we are mates or something. I assure you we are not. I dont want to type all day. I am partially blind.
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michael
(@fount8) reported
@carolduncan @Telstra Hope @Telstra gets this sorted ASAP. BTW there’s an ongoing issue with the elderly’s phones being replaced by NBN. This cohort may have no computers & no use for the internet, yet must arrange an ISP, get modem installed, VOIP phones etc which is inevitably a difficult exercise
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Maja Zwolsman
(@Maja_Zwolsman) reported
@Telstra Thank you, Jess, but no. I was just pointing out these new "customer service" methods used by Telstra and others are the very opposite of customer service & it has nothing to do with COVID. It's just poor service & now everyone's using COVID as an excuse for it. Not good enough!
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Jethro Sercombe
(@jethrosercombe) reported
Seems like @Telstra have so badly gutted their customer service that they can’t function even for their most vulnerable customers. She’s been a loyal customer for literally her whole life.