Telstra Outage in Romsey, Macedon Ranges, State of Victoria

@MargMcCrohon @jmil400 @gdgoz Remember how American Toe Cutter stopped by St Andrews and was nonplussed to hear prayers being offered to ask the Gov for help during Financial Crisis- returned to USA with Sol Whatsit (Telstra) with $$$ millions golden handshake, and received Wall St bank payout.

@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.

@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!

@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!

@Chirp19OCE @Telstra Change over to aussie broad band, i had constant drop outs that telstra said they couldn't detect any issues. Switch over and aussie said there was an issue with the switch and sent a guy out the next day.

@Telstra Let us hope you do what you are promising @Telstra The customer service hasn't been good of late!

@JoanBloggs @Scamwatch_gov I was informed in Feb 2019 that NBN was coming to our area. Now 17 months later it still isn't on. We have had those scam NBN calls for all that time! Telstra told me THEY will contact me when connection is imminent & to hang up on those scam calls.

@Telstra Hi Team, i am trying to reach out to you from past 2 week but no luck and when i try to reach out on phone, it says use app to place your request and app is not at all working.. i did walkin to your store as well, but they are also not ready to help.. can i get some help

@dpeidi_ BRO U USE VODAFONE TOO ??AHAHAH damn just changed to telstra

@Telstra mobile data is really bad right now can I get some help?

@Telstra mobile data is really bad at the moment can I get some help with this?

@BlotReport Never use Telstra's speed test. Google Measurement Labs. It's an industry tool and more honest than anything from Telstra. My NBN was so slow gifs buffered. Telstra stalled for 8 months even with the TIO pushing them. Multiple cancelled visits from the NBN.

@Telstra how can my internet suffer an nbn outage, if it isn't yet connected to the nbn?????

@Telstra I’m seriously considering changing internet providers, I’m sick of having too call you guys because my internet service is down or running so damn slow it’s not worth using if you don’t fix it & it’s relabel then GOODBYE 👋