Optus Outage in Raworth, Maitland Municipality, State of New South Wales

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@ACMilanSydney @G73020484 I pay $20 a month for beINConnect and $15 for Optus Sport. I have rarely had issues with streams and Optus sport, overall package and highlights, is very good. ESPN+ package sounds amazing in the US, unfortunately not offered in Australia. Frustrating that I can’t watch Aleague

@Optus Well done support person. As I predicted, you disabling my data stopped the chat session we were having to try and fix my service.

Ahh @Optus useless as per usual. Tried to get some information, but of course an unplanned outage. "Try again in 24 hrs." However, Roslin in live chat was pleasant to deal with. So there's a plus. There usually isn't any positive to be had.

@Optus @optus needs to check it is not breaking the law by sending unsolicited emails I have repeated request stop and have even unsubscribed from- Im not a customer. It breaks several laws in my country so probably does in Australia.

@Optus So delighted @optus keeps all its customers and Australia connected. Sadly, I am not so happy they keep emailling me about an account I don't hold, have never held and will never hold... I am not Australian and live on tbe other side of the world.

@TeslaBrisbane @techAU @Aussie_BB And it’s good to hear an Aussie accent at the other end of the line..hehe. Also, someone like Telstra or Optus would have quoted me 10 business days for service to commence/transfer. Go figure 😳😳

@Optus is the only business I know where a customer wants a new contract and you talk them out of it.

Day 3 of constant drop out of internet @Optus Incident has been reported & website shows ‘under investigation’ for 3 whole days now!!

@Optus I got a hold of tech support on the phone and they said its a NBN issue and have arranged for a Technician to come out and look into the issue.

@Optus Please read my chat history (messaging in the app) and help me!!! I need the internet!!,

@Optus please help! My cable modem failed last week. Tech support chat said they would send a new one out. Meantime they said go to store and get 4G dongle. Stores around me are closed due COVID. One store open did not have stock. Chat said because of this they (cont).....

@Optus I think it’s highly unprofessional to be going a month without internet yet still being charged for the service. Not only that but when your plan states you’ll be getting 80MB/s download speed and then being told by one of your team members that <10MB/s is really good.

@Optus what a load of crap, charging a $2.20 fee for non direct debit even though payment is made via B-Pay. It costs you nothing to send an email invoice and yet this ripoff fee is added to the bill. Even Telstra don’t rip their customers off this way.