Optus

Optus Outage Report in Ferodale, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ferodale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ferodale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ferodale, Port Stephens Shire, State of New South Wales 12/21/2024 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Ferodale, State of New South Wales

Latest outage, problems and issue reports in Ferodale and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • andyj150 Andy Jacobs (@andyj150) reported from Port Stephens, State of New South Wales

    Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • DrKirrilly Kirrilly Thompson (@DrKirrilly) reported from Port Stephens, State of New South Wales

    @abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Making_cheese 👩🏾‍🦲 (@Making_cheese) reported

    Is Optus still FKN HACKED CAUSE IMMA BOUT TO SLAP THESE CUSTOMER SERVICE PEOPLE.

  • creativecatjk Catherine JK ⌛🌻 (@creativecatjk) reported

    @Optus Dear Optus, while I am relatively patient, my account is up to date but streaming is un-watchable due to buffering. I expect my charges to reflect this. You cannot pretend to offer a premium service if I cannot watch 5 minutes of a streaming service without buffering.

  • ColinBramson Seabee (@ColinBramson) reported

    A scam warning. I got Optus to fix a connection problem. Within minutes I got a message and phone call 'from Optus' wanting more details so they could 'close the file'. Ignored them of course. #hacked

  • RoDaz4 Rodaz (@RoDaz4) reported

    3hrs and 9min with @Optus chat. Worst organisation to deal with.

  • tiger_hype Tiger Colin 🐯 (@tiger_hype) reported

    @GrantLPollerd Not a Medibank or Optus customer. It is all very coincidental with the euro SIM card purchase.

  • Optus Optus (@Optus) reported

    @jameelkaraki Hi J. Not good to hear about the trouble you've had paying your bill. If you send us a DM here on Twitter with a screenshot of the issue you've been encountering in the My Optus app we can try to help troubleshoot the issue with you. - Harrison

  • Veegio_Gambit Jack of all trades, Master of none. (@Veegio_Gambit) reported

    @optus absolute **** *****. Can’t even contact them about my data that they mismanaged & lost & that they shouldn’t have had bc I left the **** ***** years ago. Yes. I’m pissed.

  • benoptom Ben Armitage (@benoptom) reported

    @Optus My goodness @Optus we’re pretty close to our 3 month anniversary of you NOT fixing this simple problem. Honestly I’m bored of DM-Form-Text-we’re really sorry we’ll send an internal email! Is there a way of escalating this?

  • Archaedius JimJam (@Archaedius) reported

    @Optus MaybeI should have checked, it says there upgrading the service in my area. Est date 2\12. Thanks for the quick response Jim.

  • SeanJayDub Sean Jakes-Wass (@SeanJayDub) reported

    Once again the internet service "provided" by @Optus is so poor the @SBS coverage of the @FIFAWorldCup cannot be viewed. Stream breaking up. Thanks!