Optus

Optus Outage Report in Ferodale, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ferodale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ferodale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ferodale, Port Stephens Shire, State of New South Wales 03/11/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Ferodale, State of New South Wales

Latest outage, problems and issue reports in Ferodale and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • DrKirrilly Kirrilly Thompson (@DrKirrilly) reported from Port Stephens, State of New South Wales

    @abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • andyj150 Andy Jacobs (@andyj150) reported from Port Stephens, State of New South Wales

    Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus I was contacted shortly after the tweet by, I assume the idian team (not sure if you guys still have aussies during business hours to assist) but he was sincere in the apology and directed me to a lovely woman who went out of her way to solve any issues pt1

  • JewelsS05 Jewels05 (@JewelsS05) reported

    @Optus hey what’s going on privacy warning on wifi and nbn not working home phone

  • RossWhiteside1 Ross Whiteside (@RossWhiteside1) reported

    @Optus our mobile broadband speed has significantly reduced in the last week to near unusable (1Mbps) even though it's in the same spot as usual and no reported issues (Balmain Sydney). In the past it was super fast level. Any suggestions?

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus While still offering hope that she would solv3 all my issues. Although always changing topic or having a long wait before asking a question instead of any direct response when asked to please transfer to tech support or a superior. The length will make me a laughing stock 2day

  • privacypolicy22 Privacy (@privacypolicy22) reported

    @Kherzii @WardenFPS Yeet that **** ou the window, Optus is actually garbage lmao

  • oakenchair lrow (@oakenchair) reported

    @sallymcmanus If you are in regional nsw, the services nsw app doesnt work in all places if your carrier is Optus.

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus Lastly if you would like id be happy to forward the chat log or provide details to help you find it in the system (I think the duration was long enough to narrow or single down what I'm talking about. It also mentions the app having a different billing cycle than beyonce claimed

  • whoawicked MTP (@whoawicked) reported

    @Optus Hi, been waiting for Nard in the dm re action regarding confirmation of problem service cancellation. Can you please advise as to case status? cheers

  • montuvg montu (@montuvg) reported

    @Optus @LaurenHLoz I already did that, as I know this is first response I will get from optus. Also checked the outage page and no update. Very bad.

  • LaurenHLoz Lauren 🇦🇺 (@LaurenHLoz) reported

    Merry Christmas from @Optus. Have some not working internet! Yay! 😐