Optus outages and service status in The Gibbers, New South Wales

Problems in the last 24 hours in The Gibbers, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near The Gibbers, New South Wales

Latest outage, problems and issue reports in The Gibbers and nearby locations:

• 
  Kira (@Kira67469865) reported 18 seconds ago from Ferodale, New South Wales

  @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

• 
  melanie morgan (@melanie_mogs) reported 38 seconds ago from Fingal Bay, New South Wales

  When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

• 
  melanie morgan (@melanie_mogs) reported 15 minutes ago from Fingal Bay, New South Wales

  @Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

• 
  Kirrilly Thompson (@DrKirrilly) reported 23 minutes ago from Port Stephens, New South Wales

  @abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.

• 
  Kira (@Kira67469865) reported 34 minutes ago from Ferodale, New South Wales

  @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

• 
  Nick Wasiliev (@Nick_Wasiliev) reported 38 minutes ago from Fingal Bay, New South Wales

  @bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...

• 
  Andy Jacobs (@andyj150) reported 38 minutes ago from Port Stephens, New South Wales

  Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mustafa Jones (@mustafa__jones) reported 6 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Cymon Deacon (@Cymon007) reported 7 minutes ago

  @AndyG_2086 @ejburke_ At least we wouldnt have to remove seats like the US as some the stadia are not wide enough to fit the FIFA standard width. It dint seem to be a problem at Olympiastadion (Berlin) to watch on an Oval stadium. Im sure MCG/Optus{perth} and adalaide Oval would be fine.

• 
  Arnav Sharma 🇦🇺 (@arnavsharma) reported 12 minutes ago

  Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

• 
  Robert SpeedBird (@SpeedBirdEU) reported 12 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  cobra (@cobraschiffer) reported 13 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  Eddy ≅ (@e6dym) reported 22 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Optus Help (@optus_help) reported 22 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Kath (@Kathblue) reported 22 minutes ago

  Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

• 
  leon (not kin) (@doingwritebyme) reported 23 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Cryptonoda (@Cryptonia13) reported 24 minutes ago

  @alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.