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Optus Outage Report in The Gibbers, Port Stephens Shire, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in The Gibbers, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near The Gibbers, New South Wales

Latest outage, problems and issue reports in The Gibbers and nearby locations:

  • Kira67469865
    Kira (@Kira67469865) reported from Ferodale, New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • melanie_mogs
    melanie morgan (@melanie_mogs) reported from Fingal Bay, New South Wales

    When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

  • melanie_mogs
    melanie morgan (@melanie_mogs) reported from Fingal Bay, New South Wales

    @Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

  • Kira67469865
    Kira (@Kira67469865) reported from Ferodale, New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • heidisapirate
    𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    What internet providers do you guys recommend?? We currently have Optus but it's gotten so bad lately that the wifi drops every 5-10 minutes, sometimes worse. The technician said it's because we've got too many devices, but it only started happening in November, so that's bs

  • PunishedDilbert
    pünïshëd dÏlbërt (@PunishedDilbert) reported

    @colourmeamused_ I have a particularly nasty aversion to this **** because when I worked in an Optus call centre, you'd get a certain kind of snooty **** head who'd insist you refer to them as 'Dr.' to try and put you - a lowly service worker - in your place.

  • neilorange63
    Neil Ewins 🍊 (@neilorange63) reported

    @Optus so yesterday I phone you in the Philippines querying a well over sized bill 1000% in fact and you cut me off the next day on a totally different account...does your left hand know what the right one is doing...I’d suggest not...been on hold for 15 mins. Awful service 👎

  • Anuragsetia
    Anurag Setia (@Anuragsetia) reported

    In fact, batsmen let us down second innings as it was still a good wicket to bat on. Fun fact - this was the first test match at Optus Stadium. What an arena! #Perth @bhogleharsha

  • rob_gill
    Rob Gill (@rob_gill) reported

    @Optus frequent hfc NBN outages. Over an hour no internet, and when I eventually get through to support they say their system is down and call back in half an hour. Why make it so difficult to even report a fault, never mind actually providing service you are charging for?

  • Irqqs
    Irqqs (@Irqqs) reported

    @Optus Hey for some reason my NBN service randomly died & now I cant connect to the internet? Any issues in the Hillbank/Elizabeth Vale area?

  • neilorange63
    Neil Ewins 🍊 (@neilorange63) reported

    @Optus 50 minutes Are you serious... 2 operators without a clue Please sort it while I hang up Your customer service is absolutely terrible and I think we will be moving our service if this is not sorted by the time I wake up tomorrow morning

  • NM46839254
    NM (@NM46839254) reported

    @Optus @danielricciardo Predicted reply: Hi NM, it's disappointing to hear about your experience. We'd be happy to take a look at your account and help however possible from our team, could you DM us? We'll then verify your account details via a secure form and take it from there.

  • colmflanagan24
    Colm Flanagan (@colmflanagan24) reported

    Disappointed @Optus I used to rave about the home internet. Moved address, 1 month to set up, $500 per week on **** dongle data. Only option is pay for yet another product to expensively survive.Won’t just send me the NBN box but insisting on a technician when I don’t need one!

  • grdn19
    Gordon Farrer (@grdn19) reported

    @Telstra I first told @Telstra about this than 20+ years ago. Was told you’re aware of the black spot – I live a suburb of Melb, nothing remote! – and was told the solution was to pay $1500 for a booster in our roof to get a signal. Probably go back to Optus. No black spot with them.