Optus Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in The Gibbers, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near The Gibbers, State of New South Wales
Latest outage, problems and issue reports in The Gibbers and nearby locations:
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
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Kirrilly Thompson
(@DrKirrilly) reported
from
Port Stephens, State of New South Wales
@abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
@Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Andy Jacobs
(@andyj150) reported
from
Port Stephens, State of New South Wales
Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus
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Nick Wasiliev
(@Nick_Wasiliev) reported
from
Fingal Bay, State of New South Wales
@bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu shah
(@himanshushah146) reported
@Optus At least 7 times I have verified myself with your people. Every time new rep asking same details again an again. Can't they passion details to The? colleagues about the customer wHO is at other end?? Do u teach them anything or just give phones & ask them to sit at call centers
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👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself
(@lawrepforjesus) reported
Ohhai optus. Just let me cancel the service. Having me on hold for hours isn't going to stop me cancelling. NBN have already switched over the service and I'm using my TPG connection. Give it up. I know you're bleeding customers but, that's not our fault. It's YOURS. #Optus
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Georgie Z
(@Georgiez24) reported
@Optus I am receiving messages from you in my name about a 24m $99 Officeworks esim I haven't ordered. Can you cancel order 360432408A immediately, there is no way to contact you after 6 by phone.
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👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself
(@lawrepforjesus) reported
Optus was going to charge me for what they suspected last week or so was a broken modem. Nope. But they asked me to send it back to the warehouse. Poor sod that ends up with that one. 3 weeks before I get a final bill. NBN charges will be wiped. I "sataned" the situation...
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Alan Itinerati
(@ItineratiAlan) reported
@nntaleb This is how they treat customer data too. E.g. Optus in Australia.
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neurofluff
(@neurofluff) reported
@Optus What scares me is I opened an #Optus account 15 years ago, ended up having to take you to the telco ombudsman bc your customer service was so bad I never actually got connected, now I find out my data was breached & I need extra security on my drivers licence. 15 years later???
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CHΔR
(@charwilmusic) reported
@Optus 😒 You have an outage. No point in checking
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Millitron
(@milli_tron) reported
@medibank You going to help with my relocation and new phone number? I'm appalled by the seemingly disregard of the seriousness of this. Optus behaved similarly. You seem oblivious to the offence.
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Celebrity recluse
(@Pickle_Lou_) reported
@Optus Is there a direct number I can call & not be given the run around I’m recovering from surgery & need a gawd damn nap, not chasing up why when I call Mum her phone does not ring
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Stu McLay
(@Stu_McLay) reported
As a former Optus customer I've been notified by mail that my Proof of Age Card has been compromised in the cyber attack. However the thing is I wouldn't have used such a card for ID as I don't have one. Ahh, it's good to be a former customer.