Optus Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in The Gibbers, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near The Gibbers, State of New South Wales
Latest outage, problems and issue reports in The Gibbers and nearby locations:
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Andy Jacobs
(@andyj150) reported
from
Port Stephens, State of New South Wales
Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Nick Wasiliev
(@Nick_Wasiliev) reported
from
Fingal Bay, State of New South Wales
@bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
@Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Kirrilly Thompson
(@DrKirrilly) reported
from
Port Stephens, State of New South Wales
@abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Nation
(@JustinNation6) reported
@Optus Not sure how you get new customers when your checkout literally never works
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Bee Ah Chang
(@BuaAhChang) reported
@Optus What a crap service...now i have to wait 2 weeks for NBN technician to fix my internet...NBN carried out maintenance and stuffed up the internet....will put a complaint in to the Ombudsman.
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Bill Journee
(@mr_billiam) reported
@_a_y_o_o I found Voda’s reception better than Optus’ around Townsville. Did a drive around Mt Elliot where I expected them both to be awful and Voda surprised me.
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Warren Thrush
(@WarrenThrush) reported
@NotionStatus +1 on it not working in Australia. Using Optus for mobile and Telstra for desktop. No luck on either. Starting to have a big impact…
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Charlie Renée 🌱
(@booksandshields) reported
Omg even my phone data is jank tonight... wtf Telstra and Optus...
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David Sweetnam
(@GetIntoEnglish) reported
@Optus Thanks for reply. I’ll come to your store. I may end up switching bec I need to cut costs. Your signal isn’t good either in 3121 area. All up, I’m paying $49 pm but using iPad more bec signal is better with Telstra, & so don’t use Optus mobile as much anymore
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Robyn Tracey
(@SolonSix) reported
@AskPayPal @lucky_rae PayPal Aus in PayPal Contact pages has message saying Optus has disconnected it. 1800 073 263 always engaged signal - been trying for 2 days. Can't log in, can't change card, so PayPal will not be autopayed next time. (I'm 75, a cyberidiot, so no good at this; pls DM me.)