Optus Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in The Gibbers, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near The Gibbers, State of New South Wales
Latest outage, problems and issue reports in The Gibbers and nearby locations:
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
@Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!
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Nick Wasiliev
(@Nick_Wasiliev) reported
from
Fingal Bay, State of New South Wales
@bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Kirrilly Thompson
(@DrKirrilly) reported
from
Port Stephens, State of New South Wales
@abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Andy Jacobs
(@andyj150) reported
from
Port Stephens, State of New South Wales
Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@JamalMavadat On most of our Optus plans Jamal, we offer Visual Voicemail. If you're looking to sign up to a company that uses our network such as Catch Connect, you'd need to speak to them in regard to their offerings. We're only able to advise on Optus plans. George
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Pete Mullins
(@petemullinsart) reported
@Optus its now been over 24 hours and internet has been >1mbps. Optus technical said it was NBN network issue affecting thousands. Keep getting messages saying your service is back online (still slow). Response time on chat and twitter 20-30mins min. I ring and left on hold 40min
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Jamal Mavadat
(@JamalMavadat) reported
@Optus I'm not Optus customer. Was about to become one. But your support said there's no personal Visual Voicemail if I join. So I moved on. There's contradictory messaging on this.
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Linda Schofield
(@Linnimary) reported
@Optus please update your comms on outages! There’s obviously a big outage and your help line is jammed. It would help customers and your help team if the general comms could give regular updates. Even bad news is more helpful than no news. Thank you!
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antiagentorang
(@Kevin42894718) reported
Never ever work with Optus Australia again. Most rip off phone&internet provider, most expensive and all the customer service are rude and liar.
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Nick
(@nickbrne) reported
@supermario200 @Optus @PatronusPig It's because they need to preserve their public image They don't care about the service, just their profit margins And if they don't respond to the ones that make them look bad it gets even worse We literally had to delay a cancer patients treatment because of them
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Matthew #AtHomeYouMustStay Murphy
(@MattM_78) reported
from
Westfield, State of Western Australia
Was supposed to work a bar shift for Human Nature concert at Kings Park tonight but had to cancel late to work a FMG function at Optus Stadium as part of my JobKeeper. Back at Optus tomorrow for Christmas Markets Weekend 2.
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Ms Dingo 🐶🐶🇦🇺
(@ms_dingo) reported
@Sysngn @constan10101 i've personally never had optus myself as i don't like them. but they are better than they used to be. the equipment here is all telstra. i had it changed when i moved in as the provider i use needed telstra. optus even denied they had taken over the place...
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Peter
(@psg_au) reported
@NBN_Australia IT IS NOT OK for your Techs to review jobs from their office & decide there is no need to attend. IF Telstra and/or Optus Tech have attended site & decided THERE IS A PROBLEM, WHO ARE YOU TO CANCEL IT BECAUSE YOU "THINK" YOU KNOW BETTER?
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Peter
(@psg_au) reported
@JodiMcKayMP I love they way both Optus & Telstra come out and find a REAL problem with the NBN, refer it to them & then, on the day the NBN Tech, still in his office, decides its not a real problem, so s/he cancelled the appointment without telling anyone...