Optus Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in The Gibbers, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near The Gibbers, State of New South Wales
Latest outage, problems and issue reports in The Gibbers and nearby locations:
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Andy Jacobs
(@andyj150) reported
from
Port Stephens, State of New South Wales
Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus
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Nick Wasiliev
(@Nick_Wasiliev) reported
from
Fingal Bay, State of New South Wales
@bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
@Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!
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Kirrilly Thompson
(@DrKirrilly) reported
from
Port Stephens, State of New South Wales
@abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Obsolete Madness
(@obsoletemadness) reported
6 Weeks since the #OptusHack still no way to report security issues, no security policy or security.txt (as endorsed by @CyberGovAU). No lessons learned. @Optus @Jeremy_Kirk
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Lady Sucre
(@LadySucre1) reported
@Optus Your Sydney CBD store is saying that it is compulsory to direct debit bills for mobile only plans. I've been a customer for over 20 years, never missed a bill. This is news to me!
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Andrew Pomeroy
(@PomeroyAndrew) reported
@GregHackett1 @VicRoads I too received confirmation from VicRoads… up until now I have not been notified by @Optus that my data was not properly secured by them. I was only a customer for 3 days… where do I register for the class action?
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icymeow
(@OW_Icicle) reported
@itsfait I think it also depends on which carrier you're with. I'm with Optus. I have had someone say they are with Telstra and still haven't gotten it. The service provider receives the update from Samsung and then they have to approve it.
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Mich.\el Thompson
(@ThommoMedia) reported
@JordanCJanssen @Optus @VicRoads Optus sent me a letter weeks after it happened and never sent me a text when it originally happened 😩
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Tay 🌈🦋✨
(@agirlnamedtayla) reported
I’m convinced that the @Optus online chat “experts” do absolutely nothing when I ask for help. This is the second time someone has told me they have “fixed” my issue but absolutely bugger all was actually done.
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GXN
(@gn16) reported
@Jeremy_Kirk @Optus @HarcourtsAUS Hey Jeremy, Vicroads don’t issue new drivers licence numbers unless the person has already been a victim of identity theft.
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A.
(@antivolone) reported
Hey @Optus, wanting to cancel all services without charge due to the data breaches and your lack of communication re: passport replacements, Equifax subscriptions etc, and your chat is not working. How about fixing up here?
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EnoughsEnough ☢️💡
(@EEnuph) reported
I transferred my mobile phone from Optus to Telstra in Sept. Since then anyone who has an Optus mobile can't call me. They get a message that the service is unavailable or switched off. They can text me. Everyone else can ring me. Trying to get it fixed is testing my patience 🤬
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.