Optus

Optus Outage Report in Fingal Bay, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Fingal Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Fingal Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Fingal Bay, Port Stephens Shire, State of New South Wales 12/29/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Fingal Bay, State of New South Wales

Latest outage, problems and issue reports in Fingal Bay and nearby locations:

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    @Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

  • andyj150 Andy Jacobs (@andyj150) reported from Port Stephens, State of New South Wales

    Dear @ParamountPlusAU At 12.53pm a tradesmans radio innocently gave away the Socceroos efforts this morning, thereby breaking my media Blackout while waiting for P+ to upload the replay. IMO the app in its current state is not useful for football fans. Please be like #Optus

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

  • Nick_Wasiliev Nick Wasiliev (@Nick_Wasiliev) reported from Fingal Bay, State of New South Wales

    @bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bitcoinballer23 BitcoinBaller 🌐 (@bitcoinballer23) reported

    @Optus 30 year continuous customer here. Finished latest contract and wanted the GalaxyA51 as advertised. Was told by optus sold out, dont bother and only had more expensive S20FE as minimum. That is bait advertising. @acccgovau

  • btckr Barry Tucker (@btckr) reported

    @Imhereforthene3 I wrote off my Optus $20/month mobile because it doesn't work. Can't send/receive texts or incoming calls, can't log on to internet. Can't scan & send Covid QR thing, so I can't enter any buildings. It ok as timepiece, calendar, calculator & ****** camera but.

  • Stephen76 Stephen SeventySix (@Stephen76) reported

    So, @Optus I've had both my nbn and mobile with you, ever since you closed Virgin Mobile. I've put up with poor data service on my mobile, at my work, and anywhere that's congested. Why should I stay with you? East Maitland is going to get much worse when the hospital opens.

  • horse_19 Eoin O'meara (@horse_19) reported

    @Optus hi, I bought 2 prepaid 2 dollar SIM cards for my phones. I cannot activate them when I go through app as it says there is an unexpected error, can you help?

  • boggeley potato man (@boggeley) reported

    @Optus do you guys have a phone number i can use to speak to a human being? trying to pay my bill and the AI chat service has been so bad i'm actively thinking about cancelling asap

  • BurnellCharlton Charlton Burnell (@BurnellCharlton) reported

    @Optus Hahahahaha. Nice try at attempting to cap tethering. Too bad I have bypassed it. When I pay for a service, I should be able to fully use it. And that's what I am doing. Good luck attempting to cap tethering again LOL FOOLS.

  • grozerown grozerown (@grozerown) reported

    @Optus Any known issues with Optus - NBN Internet in Cammeray NSW?

  • dragons2194 Joe REDV YNWA (@dragons2194) reported

    @K_Blake9 @jdrama68 @Optus Had the same problem as well a few months back except I couldn’t reach anyone from Telstra..thing that worked for me was turning the power off the nbn box from the power outlet, unplug the power cable for about 30 seconds from the NBN box, put it back in and switch the power on

  • grozerown grozerown (@grozerown) reported

    @NBN_Australia @Optus Any known issues with #NBN and / #Optus internet in Cammeray NSW ❓

  • dragons2194 Joe REDV YNWA (@dragons2194) reported

    @K_Blake9 @jdrama68 @Optus Yeh that was the same with me, all lights working but couldn’t connect to internet..my issue was could never reach anybody at Telstra for help..what I told you earlier was only a short term fix as it kept happening..after about 3 weeks, it just stopped happening,no problems since