Optus

Optus Outage Report in Fingal Bay, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Fingal Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Fingal Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Fingal Bay, Port Stephens Shire, State of New South Wales 05/19/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports Near Fingal Bay, State of New South Wales

Latest outage, problems and issue reports in Fingal Bay and nearby locations:

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    @Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

  • Nick_Wasiliev Nick Wasiliev (@Nick_Wasiliev) reported from Fingal Bay, State of New South Wales

    @bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Saltwater_Sunae Sunae Reilly (@Saltwater_Sunae) reported

    Hey @Optus how come there is no way to possibly talk to a person when calling your customer service line? It all redirects back to the app, including changing passwords for the app. Absolutely ridiculous! I can’t log into the app because I don’t have log in details.

  • virenderghangas kala (@virenderghangas) reported

    @Optus I have been advised to change sim card just because my internet was dropping out. What a great idea. You don't need to have all these people sitting up there solving problem. Just sit one person down and he/she would suggest everyone to change sim card every

  • parisvelvet paris 🥀 (@parisvelvet) reported

    @jessikadouglas That’s a very valid reason to!! I don’t think I’ve had too many issues with Optus and have only really been a couple of those Telstra only areas but it shouldn’t be a huge issue for me so will probably just stay with Optus

  • virenderghangas kala (@virenderghangas) reported

    @Optus To be continued:- Time a customer have a issue with the optus

  • jose_m_espinoza José M. Espinoza (@jose_m_espinoza) reported

    Hi @Optus when is my 5G service going to be back up in Hornsby NSW? It's been several days now, WFH impossible and kids driving me crazy.

  • Optus Optus (@Optus) reported

    @sam_sam79 Hi Sam, sorry for the trouble with that. Have you been able to stop casting and start again to see if that continues to happen? If it does it might be worth restarting the chromecast device and Optus Sport app to see if that helps. Let us know how you go. Rob

  • Optus Optus (@Optus) reported

    @David_JohnD Hey David, sorry to hear you're having some issues with a Mobile Broadband activation. You can visit any local Optus store to get a blank SIM for free. If you're still needing a hand, feel free to send us a DM and we'll continue to chat there. George

  • decryption decryption (@decryption) reported

    @BeauGiles @jonoabroad @peterwells Most android phones actually have 2 SIM card slots. I prefer than than ducking around with eSIMs and being locked in to either Telstra, Optus or Vodafone. None of the cheap MVNOs like Kogan, Catch, Coles etc support it :(

  • parisvelvet paris 🥀 (@parisvelvet) reported

    @04yn4 Thank you!!! I think I’ll stick with Optus bc I already use them and haven’t had too many issues. Do you generally have good experiences with being in a contract?

  • virenderghangas kala (@virenderghangas) reported

    Terrible service @Optus