Optus

Optus Outage Report in Port Stephens, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Port Stephens, State of New South Wales 11/15/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Port Stephens, State of New South Wales

Latest outage, problems and issue reports in Port Stephens and nearby locations:

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

  • Nick_Wasiliev Nick Wasiliev (@Nick_Wasiliev) reported from Fingal Bay, State of New South Wales

    @bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...

  • melanie_mogs melanie morgan (@melanie_mogs) reported from Fingal Bay, State of New South Wales

    @Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @bradlz2912 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman

  • Optus Optus (@Optus) reported

    @HarrisonNancye Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • Optus Optus (@Optus) reported

    @SlugSammy1 Hi Sammy - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • MinnieBBW MINNIEBBW.COM (@MinnieBBW) reported

    My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

  • jj_dock John Jackson (@jj_dock) reported

    Apart from all the problems other people have reported I just found out I had nine voicemail messages that I did not know about dating back to January 19th. Why am I not receiving Optus text messages advising that I have voicemails?

  • Optus Optus (@Optus) reported

    @wade396 Hi Tanya - Apologies for any inconvenience this may have caused We have just received reports of Optus Webmail having issues for some users. Can you please DM us your email address and also share the screenshot of the error so that we can look into this – Aman

  • Optus Optus (@Optus) reported

    @_Maelgwyn_ Hi Duncan, we're aware of an issue impacting some customers' ability to login to services like the My Optus app, My Account, and Optusnet Webmail (ref INC2691279).  Kartik

  • Optus Optus (@Optus) reported

    @iamyourinfinity Hi Shemmie - we're aware of an issue impacting some customers' ability to access services such as the My Optus app (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy

  • Optus Optus (@Optus) reported

    @Iainr1Cairns Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM Us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • Optus Optus (@Optus) reported

    @JimRHoughton Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail(ref id: 25432532). As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault -Aman