Optus Outage Report in Port Stephens, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Port Stephens, State of New South Wales
Latest outage, problems and issue reports in Port Stephens and nearby locations:
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melanie morgan
(@melanie_mogs) reported
from
Fingal Bay, State of New South Wales
When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far
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Kira
(@Kira67469865) reported
from
Ferodale, State of New South Wales
@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@lesstenny @Optus Yep I can answer this with a couple of different scenarios - as I don’t have specifics. Night time issues. If your MiL is old school PSTN customer, it could be thermal induction. Daytime temp warms = copper expands. Night time temp falls copper contracts near joint. TI 1/-
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Michael Anthony
(@zerogrindzero) reported
$69 poorer for giving @optus a chance. Can’t even buy one of their modems outright as a workaround to the tech issue I have. Lesson learnt.
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Joseph Olarewaju
(@Itsjosephola) reported
@niftycraftmc @GloWorld Optus also uses Band 28 for their 3G. Band 28 has advantage of traveling farther than other bands like 3 or 40 But has low penetrating power. So ISPs with Band 28 won't need more network masts like those with Band 40. Glo later added Band 3 for their 3G. Their 4G is using Band 28
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Reynardo the Fox
(@Reynardo_red) reported
@Optus A) that page does not answer my question b) I've just spent a verty frustrating sloooooowww hour on the chat with a rep and it's still not working c) I will be speaking with a team leader tomorrow.
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Haze
(@iiTs_Haze) reported
@Optus love having spiking ping issues for the last 2 days for no reason, can’t play any online game unless I’m lucky enough for it to go back to normal before it spikes again, everything else like streaming & being on website is perfectly fine but god forbid I play a online game
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MrsC
(@its_neekneeks) reported
@Optus your customer service is pretty pants. No one could answer what happens if an order has the wrong address on it. Does it get refunded? Do you call the number on the order? Why is it so hard? #fail
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Robert Campbell
(@donkzilla) reported
@SenPaterson #auspol Australia has the worst cyber security in the world thanks to you following security advice from the US. Your CIA policy is intent on damaging Australian national security, as the Optus hack, the worst hack of its type in the world, amply demonstrates. You're a saboteur.
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Reynardo the Fox
(@Reynardo_red) reported
Just an idea, @Optus. If someone contacts support because when trying to ring overseas, they get the "Technical difficulties" message, try checking the connections overseas first before attempting to sell the customer an overseas call package.
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Vanessa Smith
(@normal_ness) reported
@Optus if I’ve gotten two auto recharge texts for the one service, am I going to be billed twice?
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Politic@l Spinner
(@lesstenny) reported
Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?