Optus Outage in Port Stephens, State of New South Wales

@bennya_84 It worked for a lot of the prof. era, but it’s clear now it’s a damaging relationship. Move with the times, like you say. For example. Optus’ streaming service has over 800k subscribers, which i recall is more then double Fox. - more emphasis and alignment on domestic 3rd tier...

@Optus the worst service ever!!! Only been with you 5 months, took 3 weeks to change our numbers over, not 4 hours. Didn’t mention putting pins on account so someone took 8k from our account. Now we have a 2k phone bill. Time for the ombudsman!

@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

When @Optus cut off your old phone number, but2 days later haven’t set up the new one, despite calling back into the shop twice. That’s 2 days of not being able to get in touch with kids/school etc starting to wonder whether this was the best network choice. Poor service so far

@plalor @Optus I thank god every day for my ADSL At least it works 99% of the time. Yes it’s a little slow, but a reboot usually helps with that. FFS it’s 2019🤪! Our NBN has been delayed for 4th time. Now July -Aug this year. Not sure I want it

i’m convinced nct use optus with that terrible ******* wifi 😭

@Telstra my iPhone 11 order delayed for more than 5 weeks ordered via Telstra plus & still no time frame provided by Telstra customer support...iPhone 11 is delivered within 1-2 business days delay by Apple Vodafone and optus..being telstraplus gold member very unhappy.

@Optus your customer service was shote before Covid thats why i let my internet stay so bad but guess its time to get rid of your shitty service. Sorry just shitty because you provide no service #nbnfails

@Optus my ibternet is ****** but i cant get it foxed because you are not taking calls. Your customer service is shite. I dont have my optus email because i dont use it so camt get my lassword reset and so cant use the app. This is absolutely the worst customer service ever.

Got there 9:50am to be at the front of the Q now at the back and waiting 15 minutes so far. Well done @Optus shocking service

@NBN_Australia @Optus Hi. 2 weeks ago we sent this and have not had answer when a technician will around via email. We know the job the is logged, but still no service. Can the job be escalated please.

The @Optus network is unable to cope with the holiday traffic down at the South Coast right now. Hopeless service.

@Optus I've called 131344, several times. Every option ends with "our support centres are closed". Sending a DM

.@Optus home phone is down/internet is down, your 24/7 support centres are closed. Pissed off. Been a customer for most of the last 25yrs. No more. Had enough.

.@Optus internet's down & can't get through to any of your support centres are closed! Do much for 24/7 support. How can I get someone to sort this out