NBN outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salvator Mundi (@thelostleonardo) reported 51 seconds ago

  @EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.

• 
  Grant (@grantbuttenshaw) reported 1 minute ago

  @disco___cat The NBN is the fastest network in the world

• 
  🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reported 6 minutes ago

  How ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia

• 
  James the 2nd (@JamesII4824) reported 7 minutes ago

  @disco___cat @jason_king72 GST is fine ( Keating wanted it at first ). I didn't even mention the damage he did to the housing market with his CGT discount. No government sold out future generations to the Boomers like Howard's. And Abbott sucked - NBN vandal and climate vandal.

• 
  Berry Straw 🍓 (@ddnnddc) reported 8 minutes ago

  ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

• 
  Dave Jones (@eevblog) reported 10 minutes ago

  I found out what the problem was, the entire building is down. NBN backbone issue, so it's not the ISP. Found a guy in the building that runs a mobile repeater business for buildings like this and he has official contacts with Telstra who say it's going to be down for the whole long weekend. Everyone in the building is struggling with phone access. He's going to put a proposal into strata (handily, that's me!) to install mobile repeaters in the building and also the basement carpark. I said I'll approve it.

• 
  Pilot Beacon (@pilotbeaconhere) reported 16 minutes ago

  @AlboMP NBN increases that you made, are costing us an extra 300 dollars a year. Forcing us to consume an internet that you can charge more for at any moment is an extrotion racket. I hope you fix this asap. Any mandatory expectation should be met with free service or cheap rates.

• 
  Alexandra Online 💅 (@AlexandraOn1ine) reported 17 minutes ago

  I have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭

• 
  nbn® Australia (@NBN_Australia) reported 19 minutes ago

  @use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2

• 
  bob (@BrettS69) reported 20 minutes ago

  @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.