iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Petra Campbell
(@PetraAu) reported
Dear @iiNet. My issue is not solved. I still am not receiving my emails and I still cannot access webmail. I still do not authorise iiNet to delete my records. iiNet has disrupted my business with no fair warning. I just received a DM suggesting my issue is resolved? It's not.
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Steve May
(@maystation4) reported
@iiNet I’d love to. But now I get to spend my SECOND Thursday night in a row talking to you guys after nbn gave us a new box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.
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BludClotAU
(@BludClotAU) reported
@iiNet anyone else in 5041 suffering from NBN outage? I got the 'red light - optical' on my NBN box.
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💧Mike🌿🌐🐦🌊🍃
(@Mike_Clear) reported
@PetraAu @iiNet @iiNet better soon be much more helpful and customer friendly, or find the brand looks pretty sick and sorry. Please RT
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Joey King
(@Joey_KinginWA) reported
@PetraAu @slsandpet @iiNet Use dot points and be succinct. When I complained the ombudsman called me within 30 mins of submitting the complaint to tell me they had it and iiNet called an hour later. They have people who only deal with ombudsman complaints and issues get resolved as fast as possible.
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Blissful Way
(@Blissful_way) reported
@PetraAu @iiNet I hear you - Left Optus after 15 loyal years as a business customer to migrate to Telstra. Dreadful customer service and a similar story as yours, however, with a different issue.
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Steve May
(@maystation4) reported
@iiNet I’d love to. But now I get to spend my SECOND Friday night in a row talking to you guys after nbn gave us a née box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.
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Steve May
(@maystation4) reported
@iiNet You should already know what is happening. Heading into day 6 not internet and a daughter doing her HSC trying to hotspot from a phone. Amazing service iiNet. Wonder if I’ll get that phone call tomorrow. @Telstra
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet What am I paying a service for???? Not working again!
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Tim Rust
(@tim_rust) reported
@Steve_Clark @iiNet @NBN_Australia I have had mainly good support experiences with iinet but it was my first go with NBN since installation. The tech was very efficient and could explain how he resolved the problem