iiNet

iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, e-mail and total blackout.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cannonvale, Whitsunday, State of Queensland 03/07/2026 01:05

March 07: Problems at iiNet

iiNet is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. E-mail (13%)

    E-mail (13%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Orda_CS pappa orda (@Orda_CS) reported

    Starting a community thread about terrible experiences with @iiNet that anyone can add to. I’ll start; No where near the advertised DL/UL speeds, numerous phone calls with insight such as “turn modem on and off” and when I cancelled, still billed me for 2 months afterwards

  • redsandsredpoll Quentin Hooper (@redsandsredpoll) reported

    @iiNet so many outages in Gwelup WA for the past month I have resisted tweeting about it but currently 45 minutes on a Saturday afternoon is getting a bit ridiculous. Don’t care if it is an NBN issue or iiNet - it just needs to be fixed 😡😡😡

  • billbennettnz Bill Bennett (@billbennettnz) reported

    @Professor_Leech @seamus @iiNet Yes, not bad for for about $80 (A$70) a month…

  • fercuria Fer C (@fercuria) reported

    @iiNet you have the most incompetent, unhelpful customer service! I am switching providers and will make sure everyone knows how bad you are

  • ADFSnake Just some lonely Idiot on the Internet. 🇦🇺 (@ADFSnake) reported

    @TheFoxeh @iiNet I am sorry to hear this, I'm kinda surprised I never received an e-mail from them about this. But my PC is slowly dying on me, I can't stream, plus I'm not interesting enough. Hope you and your Dragon boo are doing well.

  • DevolvedRob Rob Hill (@DevolvedRob) reported

    We got a notification from @iiNet that there would be some disruption to our internet service in the wee hours of this morning and our service now is basically non-existent. I can’t wait until we move house soon and go with literally any other provider

  • multiplesof9 Peabo Bryson (@multiplesof9) reported

    @iiNet when you offer to investigate issues via Twitter, how is this different to your support via phone?

  • SirNasaRoyal Sir Marc Nasa Royal (@SirNasaRoyal) reported

    @iiNet Before one can call you they need to log into toolbox That’s the error She can not log into toolbox I’ve tried to help her and confirm it’s impossible I told her to use another company

  • WolfQveenttv PKD | Wolfqveen🐺👑 (@WolfQveenttv) reported

    @Orda_CS @iiNet And I can't even get them to answer the phone so I can talk to them about the changes, at least they gave me a month but wtf?

  • Orda_CS pappa orda (@Orda_CS) reported

    @AGrumpyScotsman @another_streamr @iiNet Agreed. I left iiNet a year or so ago after years of pathetic Internet and awful customer service. They also charged me for 2 month after I cancelled too so watch out for that AussieBB is goated though, couldn’t recommend enough