iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@becky182O) reported
@iiNet I’ve already lodged an official complaint and am waiting for that, for 3 business days. Still going round in circles. My case has been ‘escalated’ 3-5 times.
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Lauren Martyn
(@laurenmartyn) reported
@iiNet I’ll send you my details. Last night on likely our 15th phone call we spent nearly 2 hours on the phone to tech support and were told this would definitely be connected today. It’s still not. Still circling through the downstream searching.
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1938, January 26th
(@aleeb88) reported
@iiNet’S finance system still more “efficient” than customer service system. Automatic deduction of “Prepayment” for services at new address deducted 25 January, email notification of deduction on 28 January (including tax invoice dated 28 January) 🙄 None of this is new
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Antoine Stinissen
(@toinestin) reported
@iiNet no 1 in customer service? Don’t think so. Scheduled our move 3 weeks in advance to find out on the day we move that we won’t have internet for 2 months. #EpicFail
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The Biggest Troll Under The Bridge
(@LetsBeefAboutIt) reported
@iiNet Hello Chris. I gotta lie, I’m really impressed with this service. I have apparently been connected for two months and only have been able to access my internet twice and it only lasted the period of me taking a **** on the toilet. I would like to speak to your manager. - T. Roll
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Lauren Martyn
(@laurenmartyn) reported
@iiNet @SixersBBL You lied to us about the connection. You have cancelled appointments. You are a terrible isp.
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Dave The Happy Singer
(@HappySinger) reported
@laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.
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Kylie - time to move home :(
(@Loeysmob) reported
@iinet have been really helpful in getting our NBN set up. @NBN_Australia not so much. Now we have to wait because of a 'External Network Shortfall' & now have to wait for NBN to finish it the "completed rollout" of the NBN that the Minister said was done.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@sowdented @iiNet They don't know what the issue is. All I know it's that I've spoken to iiNet more than I've spoken to people I know in the last two months.
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Dave The Happy Singer
(@HappySinger) reported
Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.