iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (78%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Canning
(@canning30) reported
@trevorlong @Channel7 Sadly having major issues with @iiNet multiple NBN disconnections that they are investigating. So forced to rely on ropey free to air coverage.
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Steven Benbow
(@ReligiousBurp) reported
@iiNet Why are all the Australian Telcos so bad? Iinet is now on Dodo, Optus & Telstra levels of incompetence
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Kosta Iatrou
(@KostaIatrou) reported
@iiNet can’t get through to you. Initially I spoke with one person who had rosters crowing loudly in the background! Is your call centre in a farm? Plus I’ve left call back requests for 3 days but nobody’s home? Seriously bad customer service :( It it time to change providers?
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Antifa Payne 🎹😈
(@CarlDPayne) reported
@iiNet DM sent. Seems finally to have been resolved. Hidden & impenetrable management processes are not confined to iiNet. It’s a corporate disease, perceived as efficiency. It’s really just “**** YOU” to the customer……
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Grant
(@gdp_70) reported
Hey @iiNet - got an ATO spam email this morning and ALL 800+ people it was sent to have @iinet email addresses?? Security issue on your end??
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JY Sibert / Daevid Xanaetos @ FFXIV Tonberry
(@Crimotaku) reported
So @iiNet what happened to my NBN in Strathfield NSW? It’s been two whole days without service :/ still waiting for the technician.
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Chandra
(@koolhunkchandra) reported
@iiNet surprised by how bad your service is, I had signed up few days ago and money has debited from account but no invoice issued or progress on my connection, customer care calls never get connected @acccgovau is there no protection for customers here
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Antifa Payne 🎹😈
(@CarlDPayne) reported
@iiNet so despite your “sincere apologies” via email, all I get is bureaucratic BS. No one is prepared to actually work to solve the issue. You’ve sent us a demand letter for payment. And that’s it. Pathetic iiNet. Pathetic…….
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Dean Lewis
(@deanfrommelb) reported
@iiNet Does the new Home 5G plan come with backup 4G if 5G has issues? Generally I find my 50mbs is a floor, not a ceiling when it comes to speed. "Sometimes" it all drops out, and as I've moved from NBN to this, I'm not sure what troubleshooting steps to take
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elaine
(@emmperth) reported
@iiNet I’ve been on hold over 3 hours today. Not good enough iinet. If there’s no one there DONT encourage customers to wait. Customer service nil.