iiNet

iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/05/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • shadow_walkerOZ Huge Ackman (@shadow_walkerOZ) reported from Rockhampton, State of Queensland

    @JayBallzup @iiNet I had the same issue today too. Unless they change the way it tests the ping, it's never going to get better. Best bet is to bug Xbox Support and maybe Major Nelson on Twitter.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • suzannejhunt Suzie Hunt (@suzannejhunt) reported from Westfield, State of Western Australia

    @bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!

  • shadow_walkerOZ Huge Ackman (@shadow_walkerOZ) reported from Rockhampton, State of Queensland

    @JayBallzup @iiNet If you're talking about the ping that it shows when you do a network test in the consoles settings, I wouldn't worry about it. No matter where you are in the world, that test airways pings the US Xbox servers and there's no way to change it.

  • TObabe64 Heidi Herget (@TObabe64) reported from Westfield, State of Western Australia

    @iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks

  • freakboy3742 Russell Keith-Magee (@freakboy3742) reported from Perth, State of Western Australia

    I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭