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iiNet

iiNet Outage Report in Cannonvale, Whitsunday, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jd_sullivan
    jd_sullivan (@jd_sullivan) reported from Burnside, Western Australia

    @iiNet Still a problem.. my email coming through but not my forwarded to iinet emails .. what’s happening? Where do they go?

  • ashcryptoman
    ashley (@ashcryptoman) reported

    @iiNet I spoke to some NZ Muppett who had no idea what was going on so I can only assume this is going to take forever to fix!

  • RosalieBent
    Rosalie Bent (@RosalieBent) reported

    @iiNet A truly DISGRACEFUL performance by IINET. 3 days out of action and ZERO notifications other than a lame tweet 30 hours after it all went down. Clearly, it is time to get another ISP that actually has backup plans.

  • YvonDavis
    Yvon Davis (@YvonDavis) reported

    @iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan

  • ancistroneura
    nicholas💉🌿🐞🦋🕷😷🥁💉 (@ancistroneura) reported

    @iiNet Need an update please on the return of the problem. Email once again unavailable. A broader statement with more detail would be appreciated, and is due.

  • agegan
    Tony Egan (@agegan) reported

    @MikeCarlton01 Well "Australia's best..." should have real time monitoring, emergency diesel backup generators, large portable aircons units, state of the art crisis mgmt plans etc etc. Not to mention some basic customer communications. Where's the CEO and exec team? In Hawaii? :-) @iiNet

  • NailChronicle
    TheNailChronicle (@NailChronicle) reported

    @Paney89 @iiNet Im getting the same issue when calling

  • Jovianshadow
    Simon (@Jovianshadow) reported

    @iiNet is there a fix timeframe for the outage in 2619?

  • ralphytown
    Amanda Ralph (@ralphytown) reported

    Well at least @iinet are consistent in failing to communicate or respond to inquiries regarding ongoing email outage/issues. No apology. No onging support. Funny that when it comes to SMS delivery of invoices they seem to be ruthlessly efficient #iinet @Canstar @choiceaustralia

  • officialphilk
    Phil (@officialphilk) reported

    @ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.