iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (74%)
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E-mail (9%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jimothy Gweedz
(@JimothyGweedz) reported
@iiNet Is it in your company mantra to make customer service as excruciating and poor as possible?
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Luis Van Slageren
(@luisvsm) reported
@swordsnarrative @iiNet Upload speeds are so hit and miss too, I have 100/40 and it works out to anywhere between 20-35mbit. ISP says it's NBN's problem and NBN says there's nothing wrong
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Hey iiNet, is your idea of customer service ringing me on a Sunday morning to RENEG on my refund and gaslighting me that that was never promised? Your customer service rep told me I was wrong, I'd never be receiving a refund and that he wanted to "correct" my understanding.
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Nezzzzzzzzzzzzzzz
(@Nezzie_) reported
@iiNet your customer support is the worst - my elderly mum like I’m sure most others cannot understand any of the operators due to their thick accents! Do better!
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Ian Oldham
(@ioldham) reported
@iiNet Doesn’t help someone going overseas today does it. Try putting your management through some basic service training - don’t make changes that have serious flaws that require you to work on fixes. Two years ?! Pathetic service. Pathetic management.
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💧Roen Lloyd Davis
(@RoenDavis) reported
@iiNet Thank you, iiNet, for the response. It can get frustrating trying to solve these problems. I am delighted to be able to say that I have already had a call from Michael (iiNet) in the Philippines who has patiently worked on our speed problem and it seems rectified for now.
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
So @iinet just sent me a bill for a month in advance - even though THEY are terminating the service on ME in 6 days time!
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Johnybhoy
(@Johnybhoy) reported
@iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Sent! Better be as quick as dispute resolution as you are on SM. I want my money back.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Thanks for not providing any internet for 5+ months, but double dipping on both the nbn broadband (not yet connected) and the mobile wireless broadband (never worked) to the tune of $375. Maybe sort out your story internally before calling me and telling me they can't help?