iiNet

iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cannonvale, Whitsunday, State of Queensland 02/12/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AEBayley 🔥💧🐝🐝🌱🐞💧 (@AEBayley) reported

    Customer service @iiNet up to its usual low standard. Pd invoice on CCard so they send separate invoice for .72c as CC fee after invoice paid. Why are they only corporate not calculating invoice at payment. Will they charge a fee again for CC payment of the SEVENTY TWO CENTS?

  • DrTheaVanags Dr Thea Vanags (Dr T) (@DrTheaVanags) reported

    @iiNet Massive thanks to Cheslim who has persevered and fixed my email problems when the other 9 respondents couldnt. Thank you Cheslim!!

  • MSMWatchdog2013 Not a Canberra Bubbler 🌲🌏🌲 (@MSMWatchdog2013) reported

    @AEBayley @iiNet I tried to help my sister sort out problems with iinet. It was an absolute nightmare. Solution: Signed her up with Mate Communicate. She's not had a problem since. Give them a ring & you'll be able to judge from one phone call their approach to customer service. Best wishes.

  • Katie0o0o0 katie duggan (@Katie0o0o0) reported

    @iiNet is it normal to wait a month for an appointment with a tech to set up broadband service despite numerous phone calls and 'esculations' from your team ? Have tried to cancel my service but given more false promises that my issues will be resolved as a priority🤔

  • fredanurks Freda Nurks (@fredanurks) reported

    @MikeCullen73 @iiNet @NBN_Australia Unmarked white van probably doing fibre splicing in 43deg.. pity the poor tech

  • Bridie_WA Bridie (@Bridie_WA) reported

    Hi @iiNet, my Westnet email account is not working. I have tried to log in but it says incorrect details and I'm not prepared to put my credit card or bank details into your website so I can receive an email with this info. Please advise what I can do.

  • Gemasp Gemma Edwards (@Gemasp) reported

    @iiNet Good work iiNet!!!you have totally turn to ****. I will be taking all my services elsewhere.

  • raoulendres raoul (@raoulendres) reported

    @iiNet recommends "You should aim to use 2FA wherever it is available" but doesn't seem to support 2FA on their webmail?! (obligatory @troyhunt)

  • countrypebbles Rhonda (@countrypebbles) reported

    @iiNet Hi, Any issues in Castle Hill NSW 2154 with NBN Phone? Our internet is working great/fast but the landline has stopped working. We've tested the line with 3 different handsets but there is no dial tone. Restarted both the NBN modem and router/phone box multiple times.

  • Altraider #Error404NotFound (@Altraider) reported

    @iiNet So I get a call from sales Wants me to switch to Vodaphone Same price but I lose international SMS Or I can pay double for a bunch of crap I neither want or need to keep international SMS ? I'm smelling TPG's greedy hands in this 10 years a loyal customer & I get screwed ?