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iiNet

iiNet Outage Report in Cannonvale, Whitsunday, Queensland

Why is my iiNet service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at iiNet

iiNet is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • EyemanPatg
    Eye2Eye (@EyemanPatg) reported

    @iiNet We’ll I’ve just wasted time using my business line calling the said number - after 15 minutes the member who is obviously from overseas says - oh I am no longer handling mobile phone problems - so why did I get to her. #worldsworst - #iiNet Dumbest by far

  • sammyjarrett
    Sam Marley-Jarrett (@sammyjarrett) reported

    @iinet how is it that you have more updated info on @TPG_Telecom's fttb outage in vic than they do? Also, any indication why the exchange has no power, but the suburb etc has no power issues reported by energy providers?

  • weliveoutside
    Ross McConnell (@weliveoutside) reported

    @EyemanPatg @iiNet I did. They got back to me really quickly, but by then I had had enough and jumped ship to another provider. Life’s too short for the kind of non-service iiNet provide.

  • cornwankies
    My Dress-up Claude (@cornwankies) reported

    I can’t believe that I still have to talk to @iiNet ‘s crap customer service people despite cancelling my accounts a month ago. At least they’re consistently inflexible and annoying 🙄

  • ralphytown
    Ralphy Town (@ralphytown) reported

    Yet another day of disrupted internet coming our way due to #nbn 'maintenance'. 2nd one in 2 weeks. This is becoming an all too regular occurance, disrupting study and work, It would appear a stable and reliable @NBN_Australia service is still a distant dream #iinet @iiNet

  • fi_shep
    Fi Sheppard (She/Her) (@fi_shep) reported

    @iiNet Is NBN service in 2022 out please?

  • scallo316
    Scal (@scallo316) reported

    @iiNet Thanks Leo. I ended up calling support and they said the same, but did a forced reset anyway and that fixed it. Good work all round really!

  • themav77
    Chris Breezy (@themav77) reported

    @iiNet your internet reliability has been pathetic the last few weeks. Not working again now. I need my internet working

  • EyemanPatg
    Eye2Eye (@EyemanPatg) reported

    @iiNet Yep now 3.5 hrs into the next working day and no phone service. Why hasn’t the TIO shut down iiNet??? Seriously how dysfunctional is this company?

  • neonwinter
    Zane Smith (@neonwinter) reported

    Well @iiNet finally did something helpful for us! They removed any barrier of convenience stopping us from ditching their incompetent gaslighting ***. If we have to be out of pocket and start from step 1 because _they_ ****** up you can be damn sure we're not doing it with #iiNet