iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at iiNet
iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (67%)
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Wi-fi (13%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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🐀 Awambmrgw 🕯💉💉
(@awambmrgw) reported
@ken_killcare @miriamcosic @iiNet Nope, the problem is 100% Iinet. 6 mths ago at the end of a 6mth intro offer to new plan, they wouldn't neg on price and upped from $99 to $129. When we left over a separate issue, they offered same deal for $89. Too late! If they'd neg earlier, I wouldn't have shopped around.
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Ken Nielsen
(@ken_killcare) reported
@awambmrgw @miriamcosic @iiNet The problem is probably with NBN Co for which iiNet is a retailer. A major issue is that because NBN Co has no relationship with the customer it often does not act with a great sense of urgency. It’s insulated from highly annoyed customers.
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Miriam Cosic
(@miriamcosic) reported
@iiNet But I need it now! It fixed itself y’day tho it was shockingly slow. But honestly this happens so often! And I’m a journalist, so when I lose it I’m usually in the middle of something on deadline. As I am now.
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ash.
(@ash01) reported
@iiNet the internet over the last month in 3055 has been terrible. What has changed?
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mick
(@shouldandmust) reported
@iiNet confirm they could have fixed the issue on Friday but didn’t and instead assured me every day that they’re “prioritising” the issue and “escalating” my concerns. To ******* where? What a waste of everyone’s time because @iiNet customer service have actively lied every day
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Darth Paul
(@zhalien) reported
@iiNet is dsl nbn not working in Kyabram? My vr1600 dsl light is off and my web interface says no connnection, plug in my phone cable (which is!!)
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Miriam Cosic
(@miriamcosic) reported
@iiNet If it’s still down when I return from an interstate job I’m leaving on in the a.m. I’ll contact you. Tonight is a list cause…
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mick
(@shouldandmust) reported
Both times I’ve had to pay @iiNet a reconnection fee even though it’s not my fault the service was disconnected. Both time I’ve had to wait for @iiNet to communicate with @NBN_Australia to reconnect my service. Last time I had no internet for a week.
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mick
(@shouldandmust) reported
It’s 11:30 on a Friday so I feel like it’s safe to assume @iiNet and @NBN_Australia won’t be reconnecting my service until after the weekend. I live in a regional area with unreliable 4G service and rely on the internet connection for everything. What am I supposed to do?
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Ian Dawes
(@Ian_Dawes) reported
@iinet Our NBN is running very slow. We are getting 2 to 4 Mbps instead of 50 Mbps. NBN Co aren’t showing an outage. We are at Newcastle West. Do you know what is happening? #iinet