iiNet service status in Cannonvale, Queensland

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LeeseyLou (@Leesey_Lou) reported 2 minutes ago

  Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

• 
  Cate Metzeling (@catemetz) reported 2 minutes ago

  @iiNet this is not ok. When you finally fix this outage you need to address your communication plan. No update whatsoever via social media or direct message. Shameful.

• 
  Teddles (@TeddlesDisFixie) reported 4 minutes ago

  .@iiNet a statement or ETA on when we can access our emails accounts or possibly cancel our credit cards if they’ve been compromised would be fantastic.

• 
  Roger Groom (@roger_groom) reported 6 minutes ago

  I don't understand, it's like I'm missing the obvious. Major @iiNet outage for ~20 hours but no ack or update at all. Nothing on their socials, no SMS, nothing. How can they have such poor handling of a major outage.

• 
  kidsglasses (@kidsglasses) reported 6 minutes ago

  @iiNet @Rebus0906 Only took you 15 hours to advise. Great customer service -NOT

• 
  Keri Arthur (@kezarthur) reported 8 minutes ago

  hey @iiNet, when are you going to fix your email/webmail problems? Hell, when are you going to put out a simple notice acknowledging there are problems & giving an estimate of it being fixed? Poor customer service

• 
  Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported 8 minutes ago from Central Coast, New South Wales

  No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet

• 
  PlanetB (@ThePubTest7) reported 10 minutes ago

  @iiNet @WendyBirdOZ You should have announced this issue on your Twitter and Facebook accounts, Surely you have protocols - causes greater reputation damage when it appears IInet are in hiding.

• 
  2dogs (@t2d66) reported 10 minutes ago

  @jswharton @iiNet Was on hold listening to back 2 back ads this a.m. for 2hrs 1min 43 secs, then the machine hung up on me. Rang back Billing got to 2 mins 35. Maybe I should let the phone answerers get out back to help the techs. No humans to chat with to pay a bill. Down since last night AEST.

• 
  Esteem Ceilings (@ECeilings) reported 11 minutes ago

  @iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast