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iiNet Outage Report in Cannonvale, Whitsunday, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nemspy
    Mike (@Nemspy) reported

    @bobthegeo @iiNet Back-to-back 43 and 44 are "not that unusual?" Loads of people are without power due to the strain on the grid and whatever other issues the heat causes. Remember also that people have to WORK in this to fix it. I'm not usually an apologist, but -sheesh- its email. It can wait

  • DanRead3
    Dan Read (@DanRead3) reported

    @katling73 @iiNet I got some emails overnight - but there were none from the outage period so I suspect that any emails we got will be lost. Can you please confirm iinet??

  • Bron1954
    Eleanor AbernathyⓋ (@Bron1954) reported

    @MBongaloo @MikeCarlton01 @iiNet Agree. They were brilliant before then, but sent everything offshore. I had huge problems when I moved, and when I contacted their support centre was told I didn't have my account with them I had it with NBN 🙄

  • ralphytown
    Amanda Ralph (@ralphytown) reported

    @iiNet @jswharton Dear John, no doubt Shane needs the same help thousands of us require. Transparent communication and an honest assessment of when we can expect to have our email service restored #iinet #iinetstilldown @acmadotgov

  • admiral02666464
    admiral (@admiral02666464) reported

    @_Costley @iiNet Same here - 1 email has come through and nothing else for the missing time period. How about an update iiNet regards impact and if you’ll ever recover the lost emails from back up servers - if you have any. Surely you’d have a DSR site in case one goes down? ******* pedestrian.

  • daj416418
    Deborah Jackson (@daj416418) reported

    @iiNet Email is working now but no emails from the period where service was impacted. Will we have these emails restored? Agree with other comments about lack of communication. I spent 30 minutes on the phone to Microsoft, I thought there was something wrong with Outlook.

  • 8Kobe24Jordan23
    Kobe (@8Kobe24Jordan23) reported

    @iiNet @DewsMonique Nah this is just a ********* answer. What happened to you guys? Soon to be ex-customer here. Clowns.

  • CTID03339217
    CTID (@CTID03339217) reported

    @iiNet what’s happening in WA I have three emails on the one account one works the other doesn’t am missing some important emails webmail not working what is happening

  • NADennison
    Noel Dennison (@NADennison) reported

    @iiNet This is exactly the same pathetic communication effort as last time, beware of missing emails and don't bother asking for compensation as they will tell you email is a free service as part of the internet service provision. Might be time to change service providers after 30 yrs

  • ElPrezAU
    Nathan ***** 💉💉 (@ElPrezAU) reported

    @iiNet Is this the reason for the "Login failed - Username or password is incorrect" error message on webmail?