iiNet

iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cannonvale, Whitsunday, State of Queensland 11/01/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • xXACCEXx acce (@xXACCEXx) reported

    @iiNet be like, 'Ok I'll escalate this new ticket to our senior support team.' Bruh why? This is literally the same issue i raised 2 weeks ago, i was calling to give you an update on the situation. 'but it's different' We started from the ticket on my account... It the same

  • todescli Lisa Todesco (@todescli) reported

    @iiNet Yes. I then select 2 for technical support. Next I select 1 for broadband. Then a lady says being transferred. Then I get disconnected. I ended up getting my husband to call on his mobile and he got through.

  • EmsAmusement The Happy Wombat (@EmsAmusement) reported

    @iiNet LOL so we find out AFTER the net has gone down. Good job

  • peter_c_william Peter Williams (@peter_c_william) reported

    @iiNet Hi The NBN has been down all day. Your phone support seems to be broken. It doesn't recognise my iPhones number keys

  • weezmgk Comrade Weez (@weezmgk) reported

    Damn right it's 'consequential' to a disabled pensioner. $50 out of pocket for limpalong 11mbps replacement service is about a week's grocery spend. Not happy @NBN_Australia @iiNet

  • todescli Lisa Todesco (@todescli) reported

    @iiNet I have tried calling support 6 times and each time I get to the point where it says there are 3-6 minutes waiting time, it then hangs up!!!!! So frustrating. Can't get any help.

  • DgDjgood David Goodhand (@DgDjgood) reported

    @tex_lea19 @iiNet Bwahahahaha i got rid of iiNet over 2 years ago now cause of your horrendous service and customer service ,

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet We're not using mobile data. We're using fixed Fon wifi on one of our neighbours' Telstra services to replace the lost fixed NBN service

  • Twinsmum13 Felicity (@Twinsmum13) reported

    @iiNet I need to cancel my service as I am moving house and I don’t have another address yet. Can I suspend my service until I have somewhere to live?

  • Visual_Alchemy Simon Phillips (@Visual_Alchemy) reported

    Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice