iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (82%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Stevo
(@crynnthinight17) reported
@iiNet So what is the cause? Poor air cond in your datacentre, no power because of green base load capability or a chinese hack? There is no comms coming out from you at all
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N95SRPassesItOn
(@SallyRMelb) reported
@iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your service is down over a key period.
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Bear
(@_bin_chicken) reported
@iiNet Rinse and repeat, you retain customers by owning an issue early and by providing strong communication. Email is down again and you are silent
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Janet Evans
(@uramaaaaaaazing) reported
@iiNet Hi! Can I please have a couple of days deleted from my bill, as I'm paying full price for a full service....and in spite of circumstances beyond your control (even though this has happened a couple of times before), I'm not getting full service. Thanks @iiNet
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Keri Arthur
(@kezarthur) reported
@iiNet 2 days without email. No idea if missing emails will be on webmail because unable to access webmail (page is finally up but now login errors) No communication from you other than 1 paltry facebook/twitter post. NOT GOOD ENOUGH!!
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Bernard Laurenson
(@WeekendwithBern) reported
@iiNet Parents email still not working... thanks iinet - I've really appreciated being ICT support on Xmas day , Boxing day / proclamation day, complicated by your lack of communication to customers... please advise by how much next month's bill will be reduced...
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Michael Peter
(@MichaelPeter259) reported
@iiNet Going on here in Melbourne for almost 72 hours!!! No explanation and no details given!! Horrific customer service as no explanation or time line for recovery !!!!!!!!!!!!!!!!!!!!!!
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Shane
(@jswharton) reported
@iiNet The point I would make is that with email and website down it would have been appropriate for updates to be broadcast via Twitter. Better for your competition to know but keep customers in the loop.
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Bryan
(@exchalk) reported
@iiNet Not just WA impacted. No phone support. When they were Netspace, they were a stellar service. With every change of ownership, service has fallen further and further into the toilet. I will never recommend iiNet.
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💧Amanda Huang
(@amandarasmussen) reported
New Year’s resolution will be: cancel my @iiNet email account and switch to @gmail. I should have done it years ago…#iinetFail