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iiNet

iiNet Outage Report in Cannonvale, Whitsunday, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ancistroneura
    nicholas💉🌿🐞🦋🕷😷🥁💉 (@ancistroneura) reported

    @iiNet Need an update please on the return of the problem. Email once again unavailable. A broader statement with more detail would be appreciated, and is due.

  • justinkdavies
    Justin K Davies (@justinkdavies) reported

    @iiNet cannot get through on call centre. Disconnects after 1 minute 40 seconds. Need assistance for new connection in willeton- no connection since 24 December. Please help

  • DrCaronDann
    Caron Eastgate Dann (@DrCaronDann) reported

    @iiNet Why is it that telecom companies have the worst comms? @iinet, you need to keep customers updated hourly in an outage, not once in two days. Comms now happens 24/7, and your customers rely on it. That’s why they pay you.

  • Fionafiona231
    Ruby FM S550 (@Fionafiona231) reported

    @iinet not sure what’s worst? No emails or getting the sender and subject of a message that won’t load. Loyal customer for over a decade thinking it’s time to leave.

  • Schellmeister
    Julian Schellenberg (@Schellmeister) reported

    @iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you ignored my DM a few days ago as well. Great service, not really. If you can't solve your problems just own it.

  • lynchmob080
    Steven Lynch (@lynchmob080) reported

    @iiNet Can you please advise the actual fault, estimated time for restoration, and an explanation for the slow response. My email has been down for 4 days now.

  • GregLongData
    Greg Long (@GregLongData) reported

    Well, if it was me, I'd use this @TPG_Telecom @iiNet outage as a 'back door reform' - a cost-saving opportunity to expunge all the old ozemail/iinet customers and consolidate to TPG - but that's just me.

  • PeterB09880834
    Peter B (@PeterB09880834) reported

    @iiNet What superficial crap. Probably been hacked

  • officialphilk
    Phil (@officialphilk) reported

    @ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.

  • ashcryptoman
    ashley (@ashcryptoman) reported

    @iiNet I spoke to some NZ Muppett who had no idea what was going on so I can only assume this is going to take forever to fix!