iiNet

iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/06/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tim___F Tim Fountain (@Tim___F) reported

    @iiNet You have most customer contact details. Why wasn't there at least an SMS? Or did you lose access to customer databases as well?

  • Sueberry2 Sue Davis (@Sueberry2) reported

    @iiNet In South Australia (and email down for the last 24 hrs + and counting) am looking forward to the compensation due to YOUR outage on my next billing invoice. 🙄

  • Swampduck04 SwampDuck🦆🐃🐅 (@Swampduck04) reported

    @iiNet No communication with your customers is unacceptable. This would never have happened under the old Westnet. Should never have sold to you lot.

  • Miketrike8 Mike trike (@Miketrike8) reported

    @NBN_Australia 3 months. Of 24h disconnections. 20 times a day. Or no internet at all. 12 weeks. Ripping my hair out. I had to go through TIO and BRRR. Also, customer "service" @iiNet provides is the biggest sham next to NBN providing capability. Fm an ex qdf mbr intimate with sigint and comms.

  • gregbush Greg Bush (@gregbush) reported

    @iiNet No service in Brisbane either. Cannot receive emails

  • Hornso43 Doug H Nut (@Hornso43) reported

    @iiNet We haven’t had internet for 24 hours. Any help?

  • Nemspy Mike (@Nemspy) reported

    @iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.

  • ByfcMore BYFC More (@ByfcMore) reported

    @kidsglasses @iiNet We are on a high spend gamer plan that costs $109 month. There are Cheaper plans and cust service is awesome!

  • DanRead3 Dan Read (@DanRead3) reported

    @iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??

  • simon_rosenberg Simon Rosenberg (@simon_rosenberg) reported

    @iiNet After an outage of nearly 24 hours and no communication about the problem until recently, "some" iiNet customers are considering taking their custom elsewhere.