iiNet Outage Report in Cannonvale, Whitsunday, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (67%)
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E-mail (13%)
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Wi-fi (8%)
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Total Blackout (7%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy
(@jerann70) reported
@iiNet Hah! We just had a >36hr broadband failure, with no proactive comms to let customers know what was going on. Fault took >24hrs to id & 12 to fix. 1000s of customers in Highton, Belmont and Grovedale. Website was no use. No response to social media queries either. Don’t recommend.
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💧Maria Sofi
(@mariasofi) reported
@iiNet Hey iiNet...my modem is not working. The DSL and Internet lights are off. It's been 2 days. What number do I call to have this resolved?
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Jessica
(@sass1ca) reported
@iiNet I'm in Geelong. I know there's a fault. Things happen. I just don't understand how you've had an assessment completed and know what's needed to fix it but still no ETR. Is this 3-5 hours or 3-5 days?
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indigo_lollypop_pantsafire
(@IPantsafire) reported
@andy_mossman19 @iiNet @HumeJayk What is going on?? In 2022 when so many people are WFH, this is unacceptable and then for any compensation you want us to talk to someone! This should be auto adjusted for anyone in the area affected.. communicating would help!
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Andrew
(@AndrewWalkom) reported
@mcewenrobbie @Telstra @iinet have the best customer service. Whenever there is an issue it’s fixed quickly without hassle. Cant fault them after 7-8 years now.
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Stanley Waite
(@stanleywaite1) reported
@yeppoon @iiNet @Telstra 2 minutes later, "maria" answered the phone and was able to inform me that the department i need to fix the issue, closed an hour ago... 1 hour after they put me on hold(been waiting 2+)... she was very helpful, giving me a direct number to ring in the morning, when they open.
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Stanley Waite
(@stanleywaite1) reported
@yeppoon @iiNet it is getting harder to fix... had to goto @Telstra in-store... the do a book-in appointment, waiting 6 hours for help... then told to ring the service line to fix the issue and am on "hold" for longer than 2 hrs 10 min and still waiting... Telstra service is very lacking !!!
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Mark
(@Mark_from_Perth) reported
@iiNet hello. No internet through nbn in 6152. Your page says no outage and so does nbnco page but no internet all day today.
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Tenancy Toolbox
(@tenancy_toolbox) reported
Today we have cancelled our @iiNet #VOIP service after many years due to the fact that over 1 week iiNet Biz Support has ignored our support tickets. We are now looking for alternatives.
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Juliet & Sarah
(@Feministingoz) reported
Hey @NBN_Australia & @iiNet NBN has been down in Ascot Vale and Flemington for more than 24 hours. This was supposed to be a planned outage finishing at 4pm yesterday. Any idea when it will be working again?