iiNet outages and service status in Port Macquarie, New South Wales

Problems in the last 24 hours in Port Macquarie, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Macquarie, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Port Macquarie, New South Wales

Latest outage, problems and issue reports in Port Macquarie and nearby locations:

• 
  Zaphod Beeblebrox (@Zaphod_BBX) reported 36 minutes ago from Port Macquarie, New South Wales

  @PetraAu @iiNet Using Google Drive to send and receive mail won't stop your problem because it still resides on IInet servers. The 1MB limit is ridiculously tiny. Suggest you bite the bullet and move to a Gmail or Hotmail address. Then you aren't tied into you internet provider for email.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wyvernsrose (@wyvernsrose) reported 43 seconds ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Nick Carr (@NicksaCarr) reported 5 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  nbn® Australia (@NBN_Australia) reported 6 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  GH0ST (@REC0NZ) reported 17 minutes ago

  @iiNet having an issue this past week, noticing currently experiencing high pings to all COD servers??? Or this a @TPG_Telecom @ATVIAssist problem?

• 
  Dougie Herd (@dougie_herd) reported 18 minutes ago from Canberra, ACT

  @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

• 
  Zane Elzein (@Zanelzfd3) reported 20 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Robin (@Robin34757475) reported 22 minutes ago

  @iiNet @BruinHutchings Was just about to say, I’m having the same problem.

• 
  Geoff Thomas (@Geofftheplumber) reported 23 minutes ago

  I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

• 
  Toast (@VelZeNZ) reported 25 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Greg Bell (@gReb3l) reported 29 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.