iiNet Outage Report in Mount Lofty, Adelaide Hills, State of South Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Mount Lofty, State of South Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mount Lofty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (70%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Mount Lofty, Adelaide Hills, State of South Australia
The most recent iiNet outage reports came from the following cities: Adelaide.
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Community Discussion
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iiNet Issues Reports Near Mount Lofty, State of South Australia
Latest outage, problems and issue reports in Mount Lofty and nearby locations:
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Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, State of South Australia
Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.
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Adam Watherston (@adamwatherston) reported from Adelaide, State of South Australia
@iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic
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BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia
Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.
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Jonathan Benjamin (@jon_benj) reported from Adelaide, State of South Australia
@iiNet DM me and I’ll send you my customer number.
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day
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Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia
@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me
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BC (@BCRSDivisioN_) reported from Adelaide, State of South Australia
@iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Trump (@saintmichaelq17) reported
@iiNet Well well well!!! The offer to resolve my issues have still not been successful … Since APT have purchased iiNet their service and competence has gone to shite I suggest people should consider an alternative as they are no longer an Organisation that avoids incompetence
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Darryl Mason (@DarrylMason) reported
It's 2023, and the local @NBN still switches off everytime it rains. it rained 12 times today, so 12 outages Until 6pm when it just shut off completely for everyone around me. No messages, no explanations from NBN or @iiNet. They charge $70 to $120 a month for this pathetic crap.
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Peter Vamplew (@amp1874) reported
Hey @iinet. Maybe if your staff spent more time actually dealing with my problem and less trying to up-sell me an unrelated mobile phone plan then it might be possible to order a modem upgrade in less than 50 minutes and by talking to less than 4 different staff members.
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RobS (@Ozludo) reported
@iiNet Hey guys - have been waiting for resi broadband tech support to pick-up since 4.30. It has been an hour on hold. No offer of a call back. This is the third outage this week, probably the tenth time in the last 6 weeks. Could someone please respond? This is ridiculous.
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Graham Lauren (@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. Even when it knows a complaining customer has a problem it needs to solve, it is completely inert in its response, making them want to find another supplier.
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David (@david_w_au) reported
@iiNet I'm having an awful experience with iinet. My elderly MIL, 91 yrs, lives alone, her iinet landline isn't working. Was promised it would be fixed yesterday, still not working. She has no way to call for help if she needs it. Asked 6 times today for updates, silence.
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helenthepainter (@helenthepainte1) reported
@angry_eyebrow @iiNet I got tired of my nbn nonsense not working in my small town plus too expensive. I now just hotspot off my phone and still have data left over. I don’t do games but watch on demand tv and movies this way
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jd_sullivan (@jd_sullivan) reported from Burnside, State of Western Australia
@iiNet what’s happening with your service at Prevelly ..it’s down
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Michael Trump (@saintmichaelq17) reported
@iiNet iiNet have become so anti customer care …. Never ever get involved with them
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Graham Lauren (@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service was often non-existent on two phones. #iiNet = appalling value and terrible CX