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iiNet outages and service status in Westfield, Western Australia

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  • iiNet generated 0 outage signals in the last 24 hours around Westfield, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Westfield, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Westfield, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Westfield, Western Australia

Latest outage, problems and issue reports in Westfield and nearby locations:

  • Claret_perth
    Clare Thompson ☀️☀️ (@Claret_perth) reported from Westfield, Western Australia

    @iiNet once again useless customer service.

  • walkthedogma
    Scott (@walkthedogma) reported from Westfield, Western Australia

    @iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?

  • MicheleDobb
    Michele Fay Dobb (@MicheleDobb) reported from Westfield, Western Australia

    @iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.

  • angelique_world
    angelique.world (@angelique_world) reported from Westfield, Western Australia

    @iiNet Thanks Waheeb but we got wires crossed. My issue is with Telstra cable outage in my area. Consider me ‘problem solved’ 😅

  • jaredlarrysfeet
    Jared (@jaredlarrysfeet) reported from Westfield, Western Australia

    @iiNet Yes and your follow up team told me it was an issue with the router despite it clearly being an issue with the NBN box and I was once again forced to spend 20 minutes going through tests that were already done last night. So you've successfully wasted both my time and your own.

  • kateloh
    Kate Hedley (@kateloh) reported from Westfield, Western Australia

    Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.

  • FrChrisBedding
    Father Chris (@FrChrisBedding) reported from Westfield, Western Australia

    So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.

  • suzannejhunt
    Suzie Hunt (@suzannejhunt) reported from Westfield, Western Australia

    @bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    Internet down for hours postcode 6025 ... support more annoying than helpful ... No ETA ... complete waste of a days work... not happy @iiNet

  • RhysC
    Rhys Campbell (@RhysC) reported from Westfield, Western Australia

    @iiNet customer support just hang up when it gets too hard. Wow...

  • GameDadMatt
    Matt "Game Dad" Dyet (@GameDadMatt) reported from Westfield, Western Australia

    @Stix2412 @iiNet We have been putting up with this shit for months now and can't get traction on a fix ever. It's infuriating.

  • glen_foreman
    Glen Foreman (@glen_foreman) reported from Westfield, Western Australia

    @iiNet Hi Waheeb. Yeah, it's always been that way and same for any connected device. Doesn't discriminate between cabled or WiFi either, both slow (cabled slightly faster). Can't check the phone line for interference sorry as don't have a phone.

  • charlessultana
    Charles Sultana (@charlessultana) reported from Westfield, Western Australia

    @bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    NBN down again and as usual no real support ... @iiNet

  • Theodcat
    George Lenyk (@Theodcat) reported from Westfield, Western Australia

    @iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet

  • louiethefly
    Louie (@louiethefly) reported from Westfield, Western Australia

    So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!

  • MarkBrooksDodd
    Mark Dodd (@MarkBrooksDodd) reported from Westfield, Western Australia

    @iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.

  • rbcalhr
    becs (@rbcalhr) reported from Westfield, Western Australia

    iiNet is actually the worst internet company to deal with. Do not give them your money

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    @iiNet Done that... outage in 6025 ... been down for hours no ETA.. nothing

  • jaredlarrysfeet
    Jared (@jaredlarrysfeet) reported from Westfield, Western Australia

    @iiNet My internet is down and I am supposed to be having a technician come out today to check my NBN connection device. I was wondering if you have an ETA as I will need to go to work eventually. Task number: 339808030. Thanks.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • krisp278
    Chris Poynter (@krisp278) reported

    @iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.

  • ScaredyCat44
    Richard Crowden (@ScaredyCat44) reported

    @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you

  • wyvernsrose
    Wyvernsrose (@wyvernsrose) reported

    @DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst

  • shanemyles23
    shane myles (@shanemyles23) reported

    I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

  • skyfire747
    Anthony Widdowson 🐦 (@skyfire747) reported

    Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • djtj17
    djtj (@djtj17) reported

    @iiNet is there an outage in Yarralumla ACT?

  • Bendigodaz
    Grumpy Dad (@Bendigodaz) reported

    @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • AEBayley
    AEB AEB1@bsky.social (@AEBayley) reported

    @iiNet what the hell is wrong with you. 6 email messages [1 after other)+ 3 text about same payment is HARRASSMENT, especially after same last month and issue rectified with details AND spoke to your offshore account mgt Stop already and lift your appalling customer service