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iiNet outages and service status in Westfield, Western Australia

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  • iiNet generated 0 outage signals in the last 24 hours around Westfield, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Westfield, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Westfield, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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iiNet Issues Reports Near Westfield, Western Australia

Latest outage, problems and issue reports in Westfield and nearby locations:

  • angelique_world
    angelique.world (@angelique_world) reported from Westfield, Western Australia

    @iiNet Thanks Waheeb but we got wires crossed. My issue is with Telstra cable outage in my area. Consider me ‘problem solved’ 😅

  • scotty_rockstar
    Scott Lilleyman (@scotty_rockstar) reported from Westfield, Western Australia

    @iiNet having issues with my internet NBN are there any report outages Kalamunda, WA 6076

  • MicheleDobb
    Michele Fay Dobb (@MicheleDobb) reported from Westfield, Western Australia

    @iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    @iiNet Done that... outage in 6025 ... been down for hours no ETA.. nothing

  • TObabe64
    Heidi Herget (@TObabe64) reported from Westfield, Western Australia

    @iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks

  • rbcalhr
    becs (@rbcalhr) reported from Westfield, Western Australia

    @iiNet is genuinely the worst internet provider

  • Theodcat
    George Lenyk (@Theodcat) reported from Westfield, Western Australia

    @iiNet seventy four minutes and still waiting for support to call back. Not happy @iiNet

  • TObabe64
    Heidi Herget (@TObabe64) reported from Westfield, Western Australia

    @iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

  • walkthedogma
    Scott (@walkthedogma) reported from Westfield, Western Australia

    @iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?

  • MarkBrooksDodd
    Mark Dodd (@MarkBrooksDodd) reported from Westfield, Western Australia

    @iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.

  • kateloh
    Kate Hedley (@kateloh) reported from Westfield, Western Australia

    Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.

  • glen_foreman
    Glen Foreman (@glen_foreman) reported from Westfield, Western Australia

    @iiNet Hi Waheeb. Yeah, it's always been that way and same for any connected device. Doesn't discriminate between cabled or WiFi either, both slow (cabled slightly faster). Can't check the phone line for interference sorry as don't have a phone.

  • louiethefly
    Louie (@louiethefly) reported from Westfield, Western Australia

    So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!

  • RhysC
    Rhys Campbell (@RhysC) reported from Westfield, Western Australia

    @iiNet customer support just hang up when it gets too hard. Wow...

  • AzumangaDavo
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Davo Hunter🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AzumangaDavo) reported from Westfield, Western Australia

    @akkamartialarts @iiNet There's an outage, ummmm.... everywhere

  • charlessultana
    Charles Sultana (@charlessultana) reported from Westfield, Western Australia

    @bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc

  • tania_price72
    Tee Pee (@tania_price72) reported from Westfield, Western Australia

    @Paulie68 @iiNet Definitely false advertising. It has the + symbol and then Fetch set top box. There is nothing in the ad to suggest that the box is extra. Really poor form @iiNet.

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    Internet down for hours postcode 6025 ... support more annoying than helpful ... No ETA ... complete waste of a days work... not happy @iiNet

  • suzannejhunt
    Suzie Hunt (@suzannejhunt) reported from Westfield, Western Australia

    @bijlarchitect @iiNet @TPG_Telecom @NSWBC And here I was thinking this problem with @iinet and @tpg was only in my neck of the woods ...... useless. We are resorting to dish on our roof!

  • HeyItsHarrith
    Harry Carpenter (@HeyItsHarrith) reported from Westfield, Western Australia

    Why does @iiNet have to go down right in the middle of a **** update 😥

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • aussieoutlier
    Aussie Outlier (@aussieoutlier) reported

    Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

  • Books4566
    Books (@Books4566) reported

    As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

  • Books4566
    Books (@Books4566) reported

    @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

  • Bendigodaz
    Grumpy Dad (@Bendigodaz) reported

    @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

  • sedgley_patrick
    Patrick Sedgley (@sedgley_patrick) reported

    @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

  • Zanelzfd3
    Zane Elzein (@Zanelzfd3) reported

    @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

  • Robin34757475
    Robin (@Robin34757475) reported

    @iiNet @BruinHutchings Was just about to say, I’m having the same problem.

  • annieljensen
    Bye Bi & GLTQIA Smoko (@annieljensen) reported

    Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

  • campbehenderson
    Campbell Henderson (@campbehenderson) reported

    @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.