TPG Telecom outages and service status in Katoomba, New South Wales

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wood (@pauljwoodau1) reported 3 minutes ago

  @TPG_Telecom Porting from Telstra. Put in new sim. try to log in to TPG acct. Was sent a code to login. How will I receive a code on a mobile that is ported out already. Holy cow. What a dumb system.

• 
  amir durakovic (@amirdurakovic6) reported 4 minutes ago

  @TPG_Telecom I haven't had internet connection for several days now. Can you guys fix this ?

• 
  TraderCC (@trader_CC01) reported 5 minutes ago

  @TPG_Telecom @1stFive8 We are also down in Blackburn VIC. Since midday today. Any estimated time of resolution?

• 
  Rajesh Sarin (@Rajesh_Sarin) reported 8 minutes ago

  Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

• 
  casino Breaker (@Faraz82) reported 14 minutes ago

  @TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.

• 
  Surin Sam (@Persian_Lioness) reported 15 minutes ago

  @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 15 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers

• 
  Nyk Saw (@NiketSh77905382) reported 15 minutes ago

  @TPG_Telecom SIMBA is defrauding people in Singapore. Inspite of S$10 plan per month, they deducted S$10 twice from my account for a month's charge. Also, customer experience is the worst. Save yourself from this telecom operator. @TpgTelecom #Simba #Singapore

• 
  M'Lady (@Lady_Jacqueline) reported 20 minutes ago

  @TPG_Telecom hello I am trying to urgently call you help line and can’t get through to ANY of your numbers. I need urgent assistance can you please help me ?

• 
  Alisa Wortley (@wildsunart) reported 22 minutes ago

  @TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.