TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/18/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • ronakpatel09 Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • iklash iklash (@iklash) reported from Sydney, State of New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now

  • NickTrebla 💧Nick Trebla (@NickTrebla) reported from Sydney, State of New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

  • Matt_Williams67 Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

  • rohankleem Rohan Kleem (@rohankleem) reported from Sydney, State of New South Wales

    Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • creamczcapital CreamCheese (@creamczcapital) reported

    @abhiramsampath @TPG_Telecom @TPG_Telecom obviously there is a problem here, please address this rather than saying only my line is broken...

  • Kurogane_Vtube Kurogane (@Kurogane_Vtube) reported

    @TPG_Telecom wtf why are you cutting my network? Don’t you dare bullshit me by pointing me towards NBNCo, they have no outage detected in my area and want me to contact YOU. WTF is going on exactly? I’m not paying $100 a month for frequent disconnections!!!

  • 7Raikiri Rai (@7Raikiri) reported

    @TPG_Telecom intermittent connection and sync issues for the past 2 days at Heathwood/Forest Lake QLD. Any maintenance or downtime on service?

  • colwight Colin Wight 🦖💀 (@colwight) reported

    @TPG_Telecom any chance you can get your engineers to sort my NBN out please? It’s been dropping out regularly for over 3 weeks now, and they’ve done nothing. The service has been hopeless. Absolutely hopeless.

  • rwtpe Robin **** (@rwtpe) reported

    @TPG_Telecom Hi there, my NBN internet has been down since this morning, could you please advise the problem and when the service can be restored?

  • abhiramsampath abhiram sampath (@abhiramsampath) reported

    @TPG_Telecom Is your service down in Rhodes NSW region? Any ETA?

  • bunghole42 **** (@bunghole42) reported

    @TPG_Telecom No NBN here for us in Wantirna since around 7pm last night. Outage not shown and router been reset several times. Please assist.

  • laureneyles Lauren Eyles (@laureneyles) reported

    Hi @TPG_Telecom, I’m trying to close my NBN account and move to another telco after a month of poor customer service. I can’t get through on phone (line has dropped twice) or via app message. Could you please help?

  • PC_523 PC (@PC_523) reported

    2: info. Also told that that would be a waste of time as that’s tell me the same thing. Is this what a world class service thinks is ok service - because @Telstra, it isn’t. So sick of the crappy service you provide rural customers - I can see you don’t care. @TPG_Telecom : DM me

  • LaurenHLoz Lauren 🇦🇺 (@LaurenHLoz) reported

    @TPG_Telecom service down in Romsey, VIC? Can’t get on currently…