TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/17/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

  • NickTrebla 💧Nick Trebla (@NickTrebla) reported from Sydney, State of New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Stupid TPG FTTB.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mrstrayz #vgl strayz (@mrstrayz) reported

    @Jaryobtw @mckraybtw its been 30 mins **** u @TPG_Telecom

  • ozind59 Ozind59 (@ozind59) reported

    @TPG_Telecom The Worst Effing service has ever, been cut off for an umpteenth time when I demanded to speak senior Supervisor, You bloody well cut off my landline and then demand extra to reconnect.

  • Jonno__G JonnoG™ (@Jonno__G) reported

    @TPG_Telecom What and you are going to stop all these continued “planned outages” I would assume they are planned coz you need them. The stability has had a tech out here and techs on the phone look at it. But dm is sent nonetheless

  • Flyingcat1231 Flyingcat123 (@Flyingcat1231) reported

    @TPG_Telecom Is TPG Internet down at the moment?

  • TheSnottyMidget TheSnottyMidget (@TheSnottyMidget) reported

    @TPG_Telecom what is going on with all the service interruptions on the last few months? Including right now, i think i’ve had 15 seperate occasions where there has been no internet available even though i have a wan IP..

  • Helishingly Ms Deborah 💉💉 (@Helishingly) reported

    @TPG_Telecom well after 2 weeks of the business phone being down i am now happy to recommend people svoid you guys like the plague

  • MTamrakar4 MTCAR (@MTamrakar4) reported

    @TPG_Telecom Why my net is not working. This happens everyday. When call nobody answers the call!

  • SamDataKing Samuel Data King (@SamDataKing) reported

    @TPG_Telecom you’re a joke of a company. WORST service - you’re an embarrassment mate

  • mya_saum saumya menon (@mya_saum) reported

    @TPG_Telecom Internet has been down since 8am - no outage as per NBN - what is happening ?

  • GillSquad R Gill (@GillSquad) reported

    @TPG_Telecom I just signed up to Nbn yesterday and the after plugging in my modem the internet doesn’t work. I’m unable to get a hold of any support even though the line should still be open.