TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/07/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Prassad_P Prasad.P (@Prassad_P) reported

    @TPG_Telecom worst customer service. First, sent the modem to the wrong address, it's been over a week still no resolution. Have been told another modem will be sent to the correct address, which hasn't been sent yet. Every time I call them, I get the different message.

  • timswn Tim Swan (@timswn) reported

    @TPG_Telecom your service for the last week or so has been flaky with dropouts at all hours of the day. I know there’s been scheduled maintenance, but it’s happening outside maintenance hours

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom My Dear Sir, I have never turned down an assistance from TPG to fix the problem. I did report that I was very happy with my previous tp-link 4G Black modem, and I did emphasised on the fact that if TPG insists on me using newly sent Cube White 4G modem we won't get anywhere.

  • lesliehands95 Handsprime (@lesliehands95) reported

    @TPG_Telecom why is there an internet outage today that’s lasted from 8am till at least 3pm? That’s pretty much a days work gone.

  • WorkBuyDie WorkerDrone (@WorkBuyDie) reported

    @TPG_Telecom any nbn or outage issues for Prahran Melbourne? No internet. Tried a reset…no luck

  • nothing2se reznor lover (@nothing2se) reported

    @TPG_Telecom nbn down springvale vic 3171 no maintenance scheduled today nbn site says no outage user rezn0r

  • mya_saum saumya menon (@mya_saum) reported

    @TPG_Telecom It has been over 16hrs of outage - and no ETR for even when the tech will be at the exchange !!! Wow! What are these Techs doing that they need more than 16hrs to tell u when they can to the exchange!

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom Well...finally I have been told by TPG this morning that euther I 'd have to live with my incompetent 4G Wireless Connection or cancel my plan and leave. What a customer service?! I have been a customer of TPG and its previously associated companies since the year 2000. Thanks

  • Darren___Fox Darren Fox (@Darren___Fox) reported

    @TPG_Telecom yet another outage in Canning Vale, Perth. What is going on with your network, this is a daily issue now never mind the fact that I’m only getting approx 60% the bandwidth that I was quoted when the service is up and running. Not good enough!

  • MarkyMark_005 Mark Sweeney (@MarkyMark_005) reported

    @TPG_Telecom my internet has dropped out for the last hour and the wait time to speak to someone is over 1 hour. There is no outage from your website. Is there a problem?