TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/06/2025 11:25

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (14%)

    Phone (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • kezz78 Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales

    So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

  • MattJamesAus Matt James (@MattJamesAus) reported from Sydney, State of New South Wales

    @TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    Half hour on hold with @TPG_Telecom. Sucks.

  • KOSECKodari KOSEC- Kodari Securities (@KOSECKodari) reported from Sydney, State of New South Wales

    That’s a wrap, with the ASX200 closing 0.50% lower. Telstra closed the day the top perfomer after TPG elected to move away from its mobile network, meanwhile Eclipx Group remained parked at the bottom of the ASX200 after a disappointing update... #asx #marketclose #update

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • RK281087 Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales

    @TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • cams__thoughts Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales

    @TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales

    @TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • ConcertTcrc CONCERT_TCRC (@ConcertTcrc) reported from Sydney, State of New South Wales

    @ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE

  • JLSGardiner James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales

    @TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales

    @TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • zanthius Zan (@zanthius) reported

    @TPG_Telecom - getting close to closing all the corporate accounts we have with you because of this issue - your mail servers are rejecting all emails from our domain with the error: 5.7.1 SPF unauthorized mail is prohibited. support refuses to help as I don't have a res account

  • zanthius Zan (@zanthius) reported

    @TPG_Telecom Corporate have told me multiple times they can't help as e-mail is handled by the residential department, who hang up on me when I tell them I don't have a TPG email to log the fault against.

  • Scouse4ever4 Scouse (@Scouse4ever4) reported

    @TPG_telecom THIRTY YEARS I've been with TPG. You'd think they would have learnt how to meet customer's needs in all that time..........

  • Jchiang_au Jchiang (@Jchiang_au) reported

    @TPG_Telecom I need a) a mobile internet dongle send to me to connect me to internet b) a technician to come check my connection c) a definitive resolution time d) a refund for the days without connection please

  • Beyond_Design_x Beyond Infinity ;) (@Beyond_Design_x) reported

    @TPG_Telecom Hi TPG, I was with without NBN for 7 days due to your faulty equipment and you have only given a credit for one day of no service. After multiple emails and calls you still haven’t paid the remaining 6 days.

  • JJMulch81 Jean Mulcahy 🖤💛❤💉 💉💉 (@JJMulch81) reported

    @TPG_Telecom Australia customer service is ridiculous

  • turdpolisher6 ❄️⛄️Sleeping Liars 🌈 📣 (@turdpolisher6) reported

    @Aushiker @TPG_Telecom @slpng_giants_oz Kehoe is creepy ✅but then so are you Convicted of child grooming in magistrates court-the court that handles cases known as summary offences-motoring offences. minor criminal damage. common assault (not causing significant injury) No custodial sentence All about Perspective

  • DannyDangerOz I like butter Vegemite, honey, and cheese on toast (@DannyDangerOz) reported

    3/5 And @TPG_Telecom can't just go blaming their outsourced overseas call centre staff, because they only do as they're told. It should never have reached the retention team in the first place!

  • lstcrimedetecto Fluffy632069 (@lstcrimedetecto) reported

    @TPG_Telecom Hi yes slow on my wife phone and same on my phone, couldn’t make videos calls, slow on tv slow on my computer cables connected but I did the Speedtest on my pc and it shows normal speeds,

  • joyangblue Joy Ang (@joyangblue) reported

    @TPG_Telecom good morning TPG, I am trying to see areas with NBN issues Mt Druitt doesn't seem to be on the list but I am having trouble connecting laptop to internet