TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/31/2026 12:15

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (85%)

    Internet (85%)

  2. Phone (7%)

    Phone (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • mj98760 M (@mj98760) reported from Sydney, State of New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • _Musie10 Musie Elongo (@_Musie10) reported from Sydney, State of New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • fatkoala_o0o fatkoala (@fatkoala_o0o) reported

    @TPG_Telecom Can I ask if there is an outage in Peakhurst NSW area? Our NBN is down since 11am today.

  • AP_Bitcoin Andy ∞/21M ₿⚡️☂️ 🇦🇺 (@AP_Bitcoin) reported

    @TPG_Telecom some really shoddy sales tactics and poor service from your team. Really unimpressed. Cold selling wireless internet to replace NBN to someone non technical and then not reverting back when you’ve been found out is plain criminal!

  • Killjoy1337 Brendan Walker (@Killjoy1337) reported

    @TPG_Telecom Internet went down about half an hour ago in Brookfield, VIC. Can't see anything about an outage on the TPG website but every device is affected and I've hard reset the router three times now. Long wait on the phone support.

  • bhidealok Alok Bhide (@bhidealok) reported

    @TPG_Telecom what's up with the internet in St Leonards for the past 2 days - so many drops and slow connectivity.

  • Dustybaker4 Mathew Sheppard (@Dustybaker4) reported

    @TPG_Telecom hello a technician,I’m guessing nbn,was just outside my house poking around in the ground. Next thing I know the nbn is out,now he is gone and my internet is still out. Please help

  • UbaidMehmood11 Ubaid Mehmood (@UbaidMehmood11) reported

    Just experienced one of the worst costumer services experience from @TPG_Telecom. Would recommend to stay away from them...!!!

  • atavar Doug Green (@atavar) reported

    @TPG_Telecom is there an outage in Ormiston QLD4160?

  • Nailguns_TTV Nails (@Nailguns_TTV) reported

    @TPG_Telecom literally gave you my details and it went down shortly after, did you just crash my net on purpose to test it and tell me that there appears to be nothing wrong.........

  • LunarDarkling Lunar ~ They/Them (@LunarDarkling) reported

    And I'll be changing providers because @TPG_Telecom is horrible. Just horrible.

  • Fragmatikz Fragmatikz (@Fragmatikz) reported

    @TPG_Telecom hi why is your service trash this week? Constantly spiling lag 😴