TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (83%)
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Total Blackout (5%)
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Wi-fi (5%)
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Phone (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Sasha
(@ChimistuI) reported
from
Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Baleen Recruitment
(@baleenrecruit) reported
from
Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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ken
(@kdvale) reported
@TPG_Telecom Hey. NBN is down currently. Mt Druitt area. Can you confirm for any faults or outages?
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Lorenzo
(@Perafunk) reported
@TPG_Telecom will you guys help me? I have a serous issue with the wifi at home but I’m overseas and I’m the account owner and can’t call. Help!!
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Abhinaw Kumar
(@muzzytree) reported
@TPG_Telecom It’s been 36 hours since my internet stopped working. I called your customer care office multiple times and waited for 60 mins online to speak to someone but no luck. DMed details
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Philip Clare
(@pjclare) reported
Internet appears to be out, but no issues reported on NBN or TPG website. Can you check it @TPG_Telecom?
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Pelli69
(@pelli_69) reported
from
Sydney, State of New South Wales
@TPG_Telecom internet is down in collaroy?
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TheXboXCowboy
(@TheXboXCowboy) reported
@EvoIIICE9A Compared to 2 weeks ago, I’ve changed nothing yet there’s issues with audio cutting out and now my upload on Friday night was like 400kb/s this is coming from @TPG_Telecom advising me last month the upload speeds would be dropping so I called up and am now being charged an extra
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Matt Warren
(@mattwarren_42) reported
@TPG_Telecom I had a scheduled cancellation for 8/2 as I’m moving home, but you appear to have cancelled the service a week early
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Drew
(@DrewFromPerth) reported
So my @TPG_Telecom internet just stopped working on my mobile - anyone know if there is any issues as I have reviewed and tried different settings, still nothing!
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Savvy_Queen_B
(@Savvy_Queen_B) reported
@Msanefps1 @TPG_Telecom @TPG_Telecom Please help this man get his internet working again!
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Tim_Fiddes
(@Tim_Fiddes) reported
@TPG_Telecom Hi, my internet connection drops out everyday 4 to 5 times a day. I WFH so now I have to hotspot from my fone to get reliable access. This has been going on for a few weeks. what has changed with your service