TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 10/20/2025 20:25

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • danumph Dan Umphray (@danumph) reported from Sydney, State of New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • 3eggss Stephan (@3eggss) reported

    @TPG_Telecom can you please check my service status? I haven't had internet since mid afternoon today

  • swfchn wenfeng (@swfchn) reported

    @TPG_Telecom Hello, the engineer confirmed that it is line signal related issue, could you let me know when it can be fixed. It has been almost 1 week. Now I am using my mobile data sharing to have meeting at home. Please fix it asap.

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    @TPG_Telecom cst service is disgusting being told to wait an hour so after waiting over an hour to speak to rep to get help with what YOU have done with my account and stuffing me around just left me on deadair and now I wait another hour to talk

  • rc2902 Ross Crawford (@rc2902) reported

    @TPG_Telecom service broken this morning, and again tonight. Modem all looks fine (after reboot), yet no internet - I’m really over this what’s going on in Tuggeranong Canberra.

  • ruthchitsa Ruthless (@ruthchitsa) reported

    @TPG_Telecom Can you check TPG status for postcode 2040? NBN box not working but nothing on your Status page for our area. Thank you.

  • technihilism alex䷰stopheles (@technihilism) reported

    another midnight NBN outage with absolutely zero info on the @TPG_Telecom website because it's 2021 and the internet is still viewed here as a geek novelty that no one really needs

  • RobWoodWasHere Rob Wood (@RobWoodWasHere) reported

    @TPG_Telecom Slow internet in Newtown today?

  • HayleyPhoebeM HP2021 (@HayleyPhoebeM) reported

    @TPG_Telecom seriously I'm being left on hold by a rep after u disconnecting my service & claiming to move me on to another specialist rep this disgusting 😤 u guys keep stuffing up my service and now just leaving me on on open line with nothing for no reason disgusting

  • denisegarma Denise Garma (@denisegarma) reported

    @TPG_Telecom @NBN_Australia is there an internet outage? My internet has been down for quite some time now.

  • technihilism alex䷰stopheles (@technihilism) reported

    @TPG_Telecom hey, given it was down for ~6 hours, it was very clearly "scheduled maintenance" that you couldn't be bothered putting on your website i don't want debugging, i want some goddamn warning that i'm not going to be able to work instead of it just cutting out at midnight whenever