TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/29/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • mj98760 M (@mj98760) reported from Sydney, State of New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Stupid TPG FTTB.

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • _Musie10 Musie Elongo (@_Musie10) reported from Sydney, State of New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • peterly48047001 peter lynch (@peterly48047001) reported

    @SchadenfreudeA3 @TPG_Telecom Advice make a noise , Do NOT believe what they reply ;post every where on line ; ask for Australian help immediately, lay down to these foreigners

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom I live at 576, Sutton Grange Road, Sedgwick Vic 3551. We have mobile internet as our closest landline node is 12km away so stable wire to the premises isn’t possible we are told by Telstra. Our mobile phone signal is constantly interrupted switching from 4-3G

  • Ro__Sheen Róisín (@Ro__Sheen) reported

    @TPG_Telecom are you having issues? I’ve got connection issues with my internet. Nothing is working for me in caringbah😣😣😣

  • sputnik sputnik (@sputnik) reported

    @Perafunk @TPG_Telecom Power outage

  • AdamDurant18 Adam Durant (@AdamDurant18) reported

    @TPG_Telecom is there an NBN outage in Forest Lodge right now? No internet all day..

  • allan_justo Allan Justo Rodrigues (@allan_justo) reported

    @TPG_Telecom Over 3 weeks that I signed the NBN plan, and still not working, 3 NBN technician and 2 TPG came home and couldn’t fix my problem. When I got the plan I paid 89,99 and today they charged me 79,99. Today I finally decided to cancel and I hope at least I can get refund.

  • AndrewDG05 Andrew (@AndrewDG05) reported

    @TPG_Telecom hey Guyra. Just wondering is there an outage where I’m from. (Syd aus). Our wifi is terrible this morning. I’ve turned on and off my router twice, unplug and plugged back in twice, reset the box twice. And nothing.

  • AndrewHeslop Andrew Heslop (@AndrewHeslop) reported

    Anyone in #Coburg having trouble with @TPG_Telecom #FTTC broadband today? Elderly pensioner on Hudson Street has lost access, NCD and modem both reset as per help desk advice but still no connection 🙄🤔🙄 #NBN

  • thefrilledneck frilled frilson (@thefrilledneck) reported

    @TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please

  • Black_the_Wolf Black the Wolf (블랙) (@Black_the_Wolf) reported

    @TPG_Telecom Can u pleaze fix the goddamn network with a PERMANENT SOLUTION!! I pay a good $90 per month and you guys keep disconnecting my network every once a while. I better get compensated for my time lost!