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TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, New South Wales

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • AnimaGrim
    Ian Boyes (@AnimaGrim) reported

    @TPG_Telecom we have no internet right now. But the outage area isn’t our area

  • Nayfun55
    Nathan Farthing (@Nayfun55) reported

    @TPG_Telecom Hardly had any issues in the past but lately speed and consistency are quite poor.

  • tech_is_dead
    Dr Elizabeth Stark (@tech_is_dead) reported

    also - shoutout to @TPG_Telecom tech staff who have been really helpful and were chasing @NBN_Australia to register the fix hadn't worked, even before I rang this morning

  • Dr_Tan
    Dr_Tan (@Dr_Tan) reported

    @jessmcguire @TPG_Telecom Comes down to a couple of things, what speed pack are you on? And what modem are you using? Those speeds don’t seem right either way.

  • jessmcguire
    Jess McGuire (@jessmcguire) reported

    @Alixvicb @TPG_Telecom I AM using a Mac but not plugging any keyboards or monitors in but that’s super interesting to know?! Last time I was on the phone to TPG when it got real has a few years back, weirdly the fix was... not having Safari open?! Weird as

  • Andy_Hutch_
    Andrew Hutchison (@Andy_Hutch_) reported

    @TasoKatsionis @TPG_Telecom Then the audacity to respond with what loosely translates to "Well sorry, but we're allowed to do that." The issue isn't the whether or not you're within your rights to conduct maintenance @TPG_Telecom, it's the incompetence of the timing.

  • Jay_1759
    PERFECT GENTLEMAN ♎ (@Jay_1759) reported

    @TPG_Telecom Ever since i recieved a mail from you, claiming to have upgraded and bumped up my internet connection and speed, i have had a hard time using the service. Refreshing my mail now takes 5-10mins. Can i please have my old connection back? I no longer want your upgrade

  • jessmcguire
    Jess McGuire (@jessmcguire) reported

    @Dr_Tan @TPG_Telecom It’s never been a BELTINGLY fast connection but tonight’s is appalling.

  • GreedyOsprey
    Benny (@GreedyOsprey) reported

    @TPG_Telecom internet service keeps dropping out Algester 4115!

  • jimmyrekard
    Jim Crankshaft (@jimmyrekard) reported

    @TPG_Telecom @Cotty_Merv Hi @TPG_Telecom, i’m having the exact same issue..