TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (82%)
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Wi-fi (6%)
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Total Blackout (5%)
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Phone (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive
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Tj 📷👨🏽💻
(@Tj__Edwards) reported
from
Sydney, State of New South Wales
@TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.
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R Barker 🏳️🌈🇺🇦🇪🇺
(@RobLondon) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.
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THE VOICE MC 🎤 Jay Luke
(@BondiBadBoy) reported
from
Sydney, State of New South Wales
@TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!
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Jimmy 🇬🇷 🇦🇺🇺🇦
(@JamesSpiropoul4) reported
from
Sydney, State of New South Wales
Happy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..
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Francesco Bailo
(@FrancescoBailo) reported
from
Sydney, State of New South Wales
Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!
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Thomas Nguyen
(@ThomasHNguyen) reported
from
Sydney, State of New South Wales
Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?
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Eskay
(@EskayPtbp) reported
from
Sydney, State of New South Wales
@TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Kiasha Naidoo
(@knaidoo1311) reported
@TPG_Telecom hi is there an outage in Willoughby, Sydney, NSW. The broadband has been going off and on since Friday 4pm.
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Nick veeBee
(@enveebe) reported
@TPG_Telecom Day 8 - still no internet, still no progress. @NBN_Australia you guys are the worst!! Your only redeeming factor so far are the lovely people on your social media team doing their best to keep me informed about how no one is in a hurry to resolve our issue!
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Machin Bidule
(@Machin_Bidule_) reported
@TPG_Telecom once again my internet is down. Thank you TPG for ruining my day again and again.
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Vimal Brahmbhatt
(@VimalBrahmbhat) reported
@TPG_Telecom my internet is not working. Can you please help
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Black the Wolf (블랙)
(@Black_the_Wolf) reported
@TPG_Telecom Can u guys just STOP SLOWING DOWN MY INTERNET
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Scott Stuart
(@_scottstuart) reported
@sunny20842465 @TPG_Telecom If you can change your dns to say Google's 8.8.8.8 server it will all suddenly work. It's an issue with the TPG DNS servers I'm fairly sure.
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ocal
(@Ajocall) reported
@TPG_Telecom any issue with the nbn service in Darwin - my internet just dropped out unexpectedly about 2 hrs ago. I have rebooted and reset everything - called the help desk to no avail yet - desk couldn’t help I keep getting dns server not responding I can connect to my router.
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GG | fidzeh
(@fidzeh) reported
@TPG_Telecom @NBN_Australia , I have raised and escalate this twice for the last couple of days, about an on-going issue for the last 7 days, I've been trying really hard to be understanding and give you guys time to resolve this issue, the fact that this outage still happening..
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Tim Swan
(@timswn) reported
@TPG_Telecom is there an issue with the NBN internet today? Have checked both NBNs service status and TPGs planned maintenances. Neither have listed outages or problems
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Lini Anderson
(@lini_anderson) reported
@kane_elias @TPG_Telecom Having same issues in Carnegie but different internet provider…