TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/11/2025 11:15

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • pelli_69 Pelli69 (@pelli_69) reported from Sydney, State of New South Wales

    @TPG_Telecom internet is down in collaroy?

  • ThomasHNguyen Thomas Nguyen (@ThomasHNguyen) reported from Sydney, State of New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, State of New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • kaffando Completely over it. (@kaffando) reported

    Back in February @TPG_Telecom told me that "1 day free service will be applied on 04/03/2021 making your next billing cycle from 05/03 to 04/04." Just received my latest bill & what a surprise....still no free day applied. You think we're stupid, don't you #TPGTelecom?

  • Luv_Denelle @Luv_Denelle (@Luv_Denelle) reported

    @tpg_telecom @vodafone_aus Abominable treatment of ling time customer. No service or unreliable internet. Frustrating multiple calls to #TPG speaking with CSR's who DO NOT GIVE A ****!!! Put on hold for over an hour, then THEY hang up on you!! TPG internet is the worst! wi

  • mmeek1987 Mitchell Meek (@mmeek1987) reported

    Hey @TPG_Telecom - repeated drop outs, super slow speeds and 5G issues over the last week. What’s going on? Located in Canberra.

  • DaveAuth Dave Auth (@DaveAuth) reported

    @TPG_Telecom I’ve made a total of 16 calls to try and get my internet transferred to my new house. Still no closer to getting connected and you refuse to turn off service and stop charging at the place I left a week ago. Is TPG serious? How many more calls needed? 30? 50?

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @TPG_Telecom 14 months vaunrable customer paid fof his nbn still not connected. TIO claim global shotage waiting on parts from CHINA

  • joedotnot joedotnot (@joedotnot) reported

    Hey @TPG_Telecom your NBN service has been down in Canterbury NSW from 1/May 1:30 PM ! NBN site reports no issue.

  • lexbeavenue Lex Beavenue (@lexbeavenue) reported

    @ScottMorrisonMP @TPG_Telecom @NBN_Australia The NBN is a complete waste of tax $$ The tech was outdated before rollout! I can't get higher than 54mbp in my new house. It's too exy for a poor speed. Perhaps 5G Internet can save us, hopefully!

  • RashmiTrivedi9 Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • Luv_Denelle @Luv_Denelle (@Luv_Denelle) reported

    @tpg_telecom @vodafone_aus Why am I making multiple calls to #TPG only to speak with pointless Customer Service Representatives from Philippines?? They're inept, frustrating & incompetent & quite frankly, unqualified. That's why they LIE & tell you "somebody will call you back"

  • FreezeSPreston 🗑️🔥 (@FreezeSPreston) reported

    @Joshy206 @TPG_Telecom Fuuuuucccckkk TPG. Absolutely the worst I've ever dealt with by a massive margin.