TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (63%)
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Wi-fi (17%)
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Phone (15%)
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E-mail (4%)
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Total Blackout (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Baleen Recruitment
(@baleenrecruit) reported
from
Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Sasha
(@ChimistuI) reported
from
Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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rajat
(@rajatdey2) reported
@TPG_Telecom is the worst mobile service probider in Australia .Their netwotk is very poor . DONY OPT . SHAMDLESS.
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Ashley
(@ascottishminx) reported
@TPG_Telecom Got message yesterday saying internet maintenance will take place on 05/05. Internet went down at 0020 this morning. Again. And can’t access my account to see what’s going on, run a speed test, or log a fault. Also no 24/7 support for tech issues. What is going on?
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YesWeCan
(@YesWeCa72683592) reported
@TPG_Telecom is tpg down again ?
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J.\rrod Greer
(@JRok_42) reported
@TPG_Telecom FYI: your beyond crap internet service has caused me to use my mobile data from another provider every day this week just so I can work. Don't act surprised when I only pay half my bill to reflect the amount of time your product was available for my use.
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ThyJamison
(@thyjamison) reported
@PauleQuan @Telstra Switch to @TPG_Telecom fam, literally never had an issue with them
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Mondo Brown
(@MondoBrown01) reported
@TPG_Telecom internet down down fix it
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Dollee
(@dollee_elle) reported
@TPG_Telecom NEVER works & is completely unreliable - recommend you go elsewhere. You can’t contact them. At least Telstra has a 24/7 customer service contact - TPG doesn’t!!! #Fail #TPG #TPGNeverWorks
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GiftWrapChic
(@ThorinCom) reported
@TPG_Telecom Maybe you could improve in others areas like providing multiple payment options instead your stuck in the mud of direct debits or credit cards. What century are you stuck in? @7NewsAustralia or @9NewsAUS such a large service provider and ****** payment options #bpay #EFT
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Bort Flancrest
(@bortflancrest) reported
My internet speed sucks today with endless lag and drop-outs, yet the @TPG_Telecom speed test and @Speedtest both say my connection is strong and steady. Life is a struggle.
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Leif Rask
(@rask_leif) reported
@TPG_Telecom I’m only asking that if you or NBN have been providing the wrong service, that you take responsibility and accountability and provide a refund for service not provided.