TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (10%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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iklash
(@iklash) reported
from
Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Ronak Patel
(@ronakpatel09) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Matt Williams
(@Matt_Williams67) reported
from
Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Rohan Kleem
(@rohankleem) reported
from
Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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asr kuin
(@kuinrr) reported
.@TPG_Telecom wanna take another week to fix my internet?
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Twitt3r IS cancer
(@Twitt3rIsCanc3r) reported
@TPG_Telecom service still dropping in and out in Killara and yet you're website lies and still says everything is fine. Will be switching providers if this is not resolved or at the bare minimum acknowledged. Unacceptable.
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Dave
(@DaveBotton) reported
@TPG_Telecom Your text message to me in neutral bay says "emergency maintenance" but NBN co page says it's planned. Which is it?
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Isaac
(@eganij) reported
@TPG_Telecom been trying to fix our business phone for over a week and our customers keep being directed to a poor lady in NSW who gets multiple calls a day. Really hurting our business Plenty Of Games +61 3 9913 8467
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Kurogane
(@Kurogane_Vtube) reported
@TPG_Telecom wtf why are you cutting my network? Don’t you dare bullshit me by pointing me towards NBNCo, they have no outage detected in my area and want me to contact YOU. WTF is going on exactly? I’m not paying $100 a month for frequent disconnections!!!
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Ray Lim
(@Ray3light) reported
@TPG_Telecom @Kurogane_Vtube Is TPG down today? I am having super slow internet for no reason? First time since a year
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Dariush SALEHI
(@DariushSALEHI6) reported
@TPG_Telecom Dear Sir/Madam, I would like to express my outmost satisfaction with the efforts and dedication of my case manager Mary, and her colleague the senior engineer Myra for resolving the issue of my 4G modem after nearly 5 months of frustration of contacting TPG to replace it.
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asr kuin
(@kuinrr) reported
Nice @TPG_Telecom said they were gonna fix the net by yesterday and now I have to play finals still on data, thanks for nothing 👍
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Christy
(@Pinsty) reported
@TPG_Telecom I am overcharged for two bills and have called customer twice. Every time they just said a billing case was created for me and refund would be processed in a week. But I never receive it. It is ridiculous to waste so much time on the call to get the money back.
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ROLU
(@rolu_art) reported
@TPG_Telecom hey there, our internet has been down for more than 24 hours in Coburg, Melbourne without any communication describing why. Any idea what's up?