TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (67%)
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Wi-fi (19%)
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Phone (8%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Paul Danyluk
(@PaulDanyluk) reported
from
Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Matt James
(@MattJamesAus) reported
from
Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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CONCERT_TCRC
(@ConcertTcrc) reported
from
Sydney, State of New South Wales
@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE
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Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Cameron Edwards
(@cams__thoughts) reported
from
Sydney, State of New South Wales
Half hour on hold with @TPG_Telecom. Sucks.
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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shlomy hurwitz
(@ShlomyHurwitz) reported
@TPG_Telecom wifis been down for 9 days. NINE. I've had 6x hour+ phone calls with you, 2 of which you hung up on me for no reason. Guess it's my fault for not switching to a competent provider
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Mr. Joshua
(@misterjoshua76) reported
@TPG_Telecom Can I please get an update on the progress of this ticket? Your customer service is disgraceful and we are spending a small fortune on mobile data while we wait over a week with no NBN.
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abhiram sampath
(@abhiramsampath) reported
@sharesguru1 @TPG_Telecom Their phone support sucks .. you will be on hold for a long time
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Alex
(@not_2959) reported
@TPG_Telecom yoooo I’m working at home and the internet has gone out . No nbn outage, has been working fine for as long as I’ve known- what’s happened?
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Steven McCarthy
(@underthingy) reported
@TPG_Telecom Why does the tpg outage page still not have an nbn outage for St Lucia. In fact why is there no nbn outage listed for Queensland? Nbn co is saying there's still 10000+ services affected in qld, surely I'm not the only tpg customer in that.
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Allan Spence
(@AllanSpence20) reported
@TPG_Telecom account in credit contract 1 month to go. Cancelled my wifi NBN until I pay in advance 6 months. TPG aware goverment emergency medical connection. Australian goverment communication minister allows this reported ICAC 1 year ago on the TAKE from TPG. CRIMINAL SCAM
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Merc25
(@LMerc25) reported
@TPG_Telecom 🤯🤯🤯 what is going on today. Lost connectivity during super important meetings. & now it’s still down. Why does this keep happening so frequently.. or will I be told it’s @NBN_Australia … please fix it!
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Greg Low
(@greglow) reported
@TPG_Telecom I checked it out. It said 9AM. So I called at 9AM. How can I then be already in a queue that goes to 10:30AM? (For a business service)
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Steven McCarthy
(@underthingy) reported
@TPG_Telecom Something is wrong with the outage reporting then. The energex outage site has no outages listed in St lucia or in any of the surrounding suburbs. I think this whole flood event has highlighted some major issues with the outage reporting system for nbn co and ISPs.
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abhiram sampath
(@abhiramsampath) reported
@CreamCrypto888 @TPG_Telecom Looks like FTTB is the one not working I’m on FTTB too