TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 02/26/2026 16:40

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    I’m trying to work from home and discover my internet is down. I go to the TPG site and find ‘Due to carrier planned maintenance, some customers may experience connection difficulties. @TPG_Telecom apologises for any inconvenience. Outage Started:Friday 15 May 2020, 8:31 AM...

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • mrlucasharris Lucas Harris (@mrlucasharris) reported

    Hi @NBN_Australia Are you experiencing errors when providers try to book appointments with your techs? This is the reason @TPG_Telecom has given for our service being down since last Thursday and no timeline for it being fixed!

  • peterly48047001 peter lynch (@peterly48047001) reported

    @TPG_Telecom @Joshy206 TPGs help line is disgraceful, can’t understand them at ALL, bring back to Australia, needs a complete overhaul, nitemare to DEAL with

  • FreezeSPreston 🗑️🔥 (@FreezeSPreston) reported

    @TPG_Telecom Lol, **** no. I had to drag you lot through arbitration before you'd do the right thing. I'll forever actively advocate against you after the treatment I got.

  • mrlucasharris Lucas Harris (@mrlucasharris) reported

    Hi @TPG_Telecom your customer service is terrible! Our NBN hasn’t been working since Thursday & every time we reach out, we’re given the complete run around. We’ve been told that you are unable to book an appt with an NBN @NBN_Australia technician, so what are we supposed to do!?

  • Joshy206 Joshy (@Joshy206) reported

    I gotta say that @TPG_Telecom has possibly the worst customer service of any telecom I've ever used, and that's saying something

  • TimFirman1 Tim Firman (@TimFirman1) reported

    I get home tonight to find out tonight that the iiNet internet service and mailboxes have been canceled. Emails deleted and cannot be restored. This is unacceptable. They way @TPG_Telecom are treating iiNet customers is absolutely disgraceful.

  • PursehouseDale Dale Pursehouse (@PursehouseDale) reported

    @TPG_Telecom thanks for escalating my case to @NBN_Australia. #FTTN over the past 12 months has been great most days 50+ downstream and then you get stability issues. It will take days to get my connection restored. It has gradually deteriorated to the point of no connection

  • Flyingcat1231 Flyingcat123 (@Flyingcat1231) reported

    @TPG_Telecom Any issues at the moment? Lost the internet since this morning

  • scott_d100 Scott (@scott_d100) reported

    @TPG_Telecom @networkoutage do you have any updates on FTB outage in Surry Hills? Still waiting on a ticket number from a tech support call at 10.40am

  • tunchm MT (@tunchm) reported

    @TPG_Telecom talk bout going round in circles.....good example of customer service not even getting the issue of the customers,expecting the outage to take place tonight ( what the 2 text msgs have said) outage takes place last night, go to the website and the website is different to the msgs