TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (82%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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john ross (@jayandp) reported from Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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CONCERT_TCRC (@ConcertTcrc) reported from Sydney, State of New South Wales
@ConcertTcrc members check 👀 it out #CancerCouncilNSW & @cancerNSW are calling for #EOIs for the Translational Program Grant (TPG) Scheme to support multi-disciplinary approaches to #cancerresearch. Max. $750,000 pa x 5 yrs per application. Details below 👇🏼@CancerSPHERE
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Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales
@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.
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Paul Danyluk (@PaulDanyluk) reported from Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
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Matt James (@MattJamesAus) reported from Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Reetu Mutti (@ReetuMutti) reported from Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
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Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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Dana Nguyen Edmunds (@dananedmunds) reported from Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Kerrie Barker (@kezz78) reported from Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales
Half hour on hold with @TPG_Telecom. Sucks.
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Cameron Edwards (@cams__thoughts) reported from Sydney, State of New South Wales
@TPG_Telecom I'll admit being stuck on hold for that time was annoying - but once I got the service person, it was resolved pretty quickly.
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Ramakrishnan NK (@RK281087) reported from Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales
@weezmgk Thanks. Now I recall TPG was building a network that was to be capable of being upraded to 5Gbut all their hardware was Huawei. So they cancelled the lot.
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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James Gardiner (@JLSGardiner) reported from Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Brett (@Brett00472683) reported
@TPG_Telecom Not much point, your guy was adamant it was the wifi extender, now its disconnected anyway, wasn't going to wait 45 minutes on hold. Never a problem with the ADSL2 I had before, wish I didnt have to change it to NBN. Its sad, 14 yes without a problem. Ive read other reviews
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abhiram sampath (@abhiramsampath) reported
@TPG_Telecom Is there any problem with your services in Rhodes, NSW? Internet down from last 30 mins, this is now happening frequently? Do you have any serious plans to handle it or can you recommend some other provider who has better service than yours?
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Brett (@Brett00472683) reported
@TPG_Telecom I tried to call them to say I didn't want the new one, but said we are experiencing a heavier call load than normal and 45 minutes wait, no thanks. So I've decided to keep their ****** one whilst I find another provider. They were always good but turned bad for me
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Brett (@Brett00472683) reported
@TPG_Telecom I have been with TPG for 14 years now, never able to fault them. Reluctant to change to NBN but now have and the issues omg. I was only on 25mbs but also 100mtrs from the exchange. They gave me this toy wireless modem that uses Vodafone, supposed to be 25 mbs, av 18
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Mandy (@mandyshell112) reported
@TPG_Telecom your service is absolutely horrendous. Your failure to provide consistent internet is severely impacting my ability to work from home. Outages without any compensation + won't allow me to change providers without having to pay. What a crock of ****. Bullshit service.
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Brett (@Brett00472683) reported
@TPG_Telecom they said I had a week to trial it, it is pathetic. I spoke to tech about my original connection and he argued it was the wifi extender. Shows a reasonable speed if you do a speed test, although upload av 1.5. Try DL something and its throttled. Real bad, new one sht
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Brett (@Brett00472683) reported
@TPG_Telecom in fairness I dont want to defend them. But my opinion is all internet has turned to crap, one at the office is the same (different provider) at the moment, so I my mobile (with Optus). Is anyone else having slow problems?
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MTCAR (@MTamrakar4) reported
@TPG_Telecom Why would I pay for service that I can get value for my hard earn! Stop selling 🍋
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abhiram sampath (@abhiramsampath) reported
@TPG_Telecom It's down again !!! ... What the hell is happening?
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MTCAR (@MTamrakar4) reported
@TPG_Telecom @jayjaygee88 That has been for months and months. Every time call your customer service they say very rudely if you don’t like it just cancel the service. I never get more then 2mbp if I am lucky!