TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 04/01/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Phone (7%)

    Phone (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @t_cutlet @sharnatweets @chrisgatlarge @ninafunnell @EROCAustralia @thebettinaarndt @TPG_Telecom You're assuming that the email is legitimately sent by a person with that address, and that it is actually email, not a web form that creates email-like content. Also that said person works for TPG rather than is simply a customer.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.

  • BrendanJKing Brendan King (@BrendanJKing) reported from Sydney, State of New South Wales

    .@TPG_Telecom moving this weekend and been trying for days to cancel account. Was considering transferring account to new place but not sure now.

  • DarkWolfized Callum (@DarkWolfized) reported from Sydney, State of New South Wales

    So I haven't had any internet since the 7th and so far @tpg has changed my due date for it being back up twice now. From 4 days to 3 weeks to it now being down for 1 month and 2 weeks ATLEAST.

  • SarahMaxwell_22 Sarah Louise Maxwell (@SarahMaxwell_22) reported from Sydney, State of New South Wales

    @TPG_Telecom appreciate times are quite challenging for all right now, however, signal is so so slow and I can’t get hold of you online or on the phone. Trying to work from home is near impossible with this connection speed. Please contact me ASAP.

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...

  • melanie_misr Melanie Pitkin (@melanie_misr) reported from Sydney, State of New South Wales

    @TPG_Telecom Your online chat service is extremely poor! I have been waiting for hours to follow up our internet service which should have been activated last Thursday. Please help!

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • onynz Onynz 🇵🇭🇦🇺 (@onynz) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a piece of crap. Home made statistics.

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • _Musie10 Musie Elongo (@_Musie10) reported from Sydney, State of New South Wales

    Hello @TPG_Telecom internet outage in Sydney South West. Please advise

  • paola_rojas Paola Rojas 🚀 A Fin | AAusIMM | MAICD (@paola_rojas) reported from Sydney, State of New South Wales

    Will get there guys - internet in our floor (and the whole country it seems, we’re with TPG) is down so can’t properly review on the phone only! #TPG #outage

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    @TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

  • mj98760 M (@mj98760) reported from Sydney, State of New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • CosettePaneque Cosette 🐢 (@CosettePaneque) reported

    @TPG_Telecom Do you offer eSIM support?

  • BlairFurl0ng Blair Furl0ng (@BlairFurl0ng) reported

    @TPG_Telecom broadband service has been down for the entire day and had zero response to fault lodged. What's happening?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported

    @brandyboyAU @TPG_Telecom Nothing new about service providers being *****!

  • ascottishminx Ashley (@ascottishminx) reported

    @TPG_Telecom Got message yesterday saying internet maintenance will take place on 05/05. Internet went down at 0020 this morning. Again. And can’t access my account to see what’s going on, run a speed test, or log a fault. Also no 24/7 support for tech issues. What is going on?

  • donquix56174790 donquixote (@donquix56174790) reported

    @TPG_Telecom I have been a TPG customer for 10 years and I'm quite disappointed with how bad the service has become for even routine technical issues. I'm extremely dissatisfied with their service and would recommend people stay well away, there are many better ISPs on offer.

  • thyjamison ThyJamison (@thyjamison) reported

    @PauleQuan @Telstra Switch to @TPG_Telecom fam, literally never had an issue with them

  • wadevstheworld WadevsTheWorld (@wadevstheworld) reported

    @TygersByte @TPG_Telecom Dang man, should I be worried or flattered that you took the time to stalk my twitter activity. PS. Update on my internet enquiry from September last year....this was 100% their issue as confirmed by a technician who had to be dispatched to fix a junction box

  • rask_leif Leif Rask (@rask_leif) reported

    @TPG_Telecom NBN has been terrible ever since the Feb rains. Recovering slowly, but still multiple daily outages and speeds variable.

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom GREAT, this beautiful company now has charged me twice this month, one for a service that never worked, and now to put my new service online, they didn't waive my payment as promised, and they're pushing the online go date in 4 days!!! U-N-B-E-L-I-V-E-A-B-L-E

  • AlexanderAsuki Александр (@AlexanderAsuki) reported

    Hay @TPG_Telecom, how do i contact you in correspondence with a Nigerian scammer using a service email from your company? Please get back to me ASAP.