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TPG Telecom

TPG Telecom outages and service status in Katoomba, New South Wales

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Katoomba, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajesh_Sarin
    Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • ImKhaos_
    Khaøs!! 🇦🇺 (@ImKhaos_) reported

    I actually think @TPG_Telecom wireless 4G wifi has to be some of the worst wifi I’ve ever used It completely disconnects from my devices randomly when I’m trying to do something. It’s just disconnected from my phone 5 times in the past hour

  • SydneyNiner
    Dan ⭐️⭐️ (@SydneyNiner) reported

    @bookabull @TPG_Telecom We always found they were good when everything is working and you never had to talk to anyone….

  • Skarfigo
    Skarfigo (@Skarfigo) reported

    @TPG_Telecom The internet has been down in the western suburbs since midday. Do you plan on providing a service today? What about compensation for people working from home or businesses? #auspol #Melbourne

  • MagicFaraday
    Nicest Troll on the Internet (@MagicFaraday) reported

    @TPG_Telecom It will be one week since my 85 year old mother switched her mobile and internet to you. She has not had a phone service as you keep sending verification codes to activate her new sim to her old number. I repeat, she’s in her 80s. She has no phone. I have no

  • AKtech2021
    AK (@AKtech2021) reported

    @TPG_Telecom/@VodafoneAU 5G network is the slowest in australia It should not be called 5G , maybe they should call it 4G+

  • SaberNodoka
    Julian Lee (@SaberNodoka) reported

    @TPG_Telecom Hi, I have been having 5G internet issues and your support team has promised compensation before I switch to nbn. I have been waiting for the compensation 'approval' since August 2022 and the billing team has no idea if any credit from this issue can be c/f to nbn.

  • mySMtips
    Tim Williams (@mySMtips) reported

    @TPG_Telecom How do I report our company website as being SAFE to Optus? We had an issue a few wks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10K a week!

  • official_suz13q
    Susan Brown (@official_suz13q) reported

    @TPG_Telecom my son and I are both mobile customers and can’t send sms! They keep failing to deliver! Can you help?