TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 02/27/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • watts_aj AJ Crofts (@watts_aj) reported from Sydney, State of New South Wales

    @TPG_Telecom is there an outage in Liverpool MSW area? At first I thought it was a billing issue bit my account is up to date and have not been able to use the internet since midday yesterday.

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @TPG_Telecom literally worst service. Was told by a technician we would be getting a new modem in FEBRUARY. It never come and now the useless customer service people can’t come up with an answer. Have also upgraded my bundle and you were pretty quick to take the money for that!!!

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom Between these calls, while I was waiting, I was offered the option to receive a callback in 20 minutes. I accepted it and never received a callback.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom You are wasting my time crap.

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    5 days and counting, no internet connection due to @TPG_Telecom fault, they can't even give me an idea when I'll have my internet back on. I can't do any work, and my phone data has gone (not to mention the $50 spent for extra data). Do not go with their 5G home service!!

  • gvisoc Gabriel Viso (@gvisoc) reported

    @TPG_Telecom I'm still waiting for you to reactivate my service, as someone disconnected it by mistake **on Good Friday**. Three hours ago you were going to call me in an hour because you needed me to be at home to reset my router. You're 2 hours (plus almost 4 days) late.

  • iklash iklash (@iklash) reported

    @TPG_Telecom your network is sooo worse... are you guys gonna do something about it or what???

  • ThelanderJill Jill Thelander (@ThelanderJill) reported

    @TPG_Telecom it’s BS you guys charge for a intermittent internet at best then blame NBN! Then NBN blame you??? How is anyone getting a good service??? I’m just getting ripped off! I could put 30 pics of my **** service & still nothing! Australia 53rd to Nigeria.

  • fat_lenny Lenny (@fat_lenny) reported

    @boomshanka1976 @Stephen76 @TPG_Telecom WTF is this sorcery that gets those speeds? Our line tops out at 38mbps.

  • L0RD_Fauntleroy Lil' Lord Fauntleroy (@L0RD_Fauntleroy) reported

    @brandyboyAU @TPG_Telecom HORRIBLE company. I ended my services with TPG 2 years ago. Horrible customer service.

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom you are the worst service provider, I can't believe you guys take over 4 days to put my connection back on. 5g home band is just a joke!!!

  • tonycshum 🆃🅾🅽🆈 (@tonycshum) reported

    @TPG_Telecom is there something wrong with the TPG 5G home broadband in Burwood NSW. Calling you guys up and kept saying it’s maintenance, it’s already been like this for over a day. Are you guys trying to fix it?

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom GREAT, this beautiful company now has charged me twice this month, one for a service that never worked, and now to put my new service online, they didn't waive my payment as promised, and they're pushing the online go date in 4 days!!! U-N-B-E-L-I-V-E-A-B-L-E