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TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • suzannejhunt
    Suzie Hunt (@suzannejhunt) reported from Westfield, Western Australia

    I know this is a 1st world problem but it is impossible to work from home #staysafe when we have had inconsistent internet for 3 mths & no internet at all for 3days. @TPG_Telecom & @NBN_Australia are a disgrace. I have DM’d, called hotline, visited community site. No response!

  • TheNightFlower
    💧(づ ̄ ³ ̄)づ 🐨🦘 (@TheNightFlower) reported from Adelaide, South Australia

    @TPG_Telecom 4am and right on cue, no WiFi. Happens every night, several times. I work nights until quite late so this is when I relax and watch tv. We have no digital tv signal here so all our news and media comes through the NBN. 😣 So frustrating when it consteantly drops out.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @TPG_Telecom trying to shut off my service. Have one at another premises. Can’t type for crap. “Chat” does. Not work for me. Consider this notification I’m not paying from the 17th of Apr.

  • josejoness
    Jodi Gleeson (@josejoness) reported from Brisbane, Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • gallowshaunt
    Gallows (@gallowshaunt) reported from Melbourne, Victoria

    @TPG_Telecom frustrated to say the least. I never auth a disconnection or to have my line disconnected for whatever reason and now I'm offline for anything between 24-48hrs.

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • Spit_79
    Ben Swallow (@Spit_79) reported from Rockhampton, Queensland

    @erprateeks @TPG_Telecom I agree 100% I have been trying to get support for 3 days now... can anyone see a big ombudsman thing coming out of TPG’s poor customer support.

  • josejoness
    Jodi Gleeson (@josejoness) reported from Brisbane, Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • _producermike
    Michael Ciccone (@_producermike) reported from Melbourne, Victoria

    Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

  • mj98760
    M (@mj98760) reported from Sydney, New South Wales

    Rod Sims & his nimrods at @acccgovau have clearly lost their grip on commerical reality if they still think that TPG was going to build their own mobile network... #getaclue