TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (13%)
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E-mail (3%)
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Phone (3%)
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Total Blackout (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Dan Umphray (@danumph) reported from Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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Jason Elk (@jasonelk) reported from Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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Sasha (@ChimistuI) reported from Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales
@TPG_Telecom Is the service down?
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
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Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Jason Elk (@jasonelk) reported from Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Baleen Recruitment (@baleenrecruit) reported from Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Dilley (@liamdilley) reported
@TPG_Telecom Bad support and working on that is part of any business. The biggest Jono is staff lying to customers to get them off their back. Telling a detailed tail that’s not true or just admitting to not caring. I have had this now 3 times as a long term customer. It’s the worst sin
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it’s beginning to loke a loke loke lokemas💫🎄 (@SlowLoke) reported
@TPG_Telecom hey, my service has completely stopped working and your support line is not working??
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Liam Dilley (@liamdilley) reported
@TPG_Telecom Yes. Turns up at the wrong time so it is lucky we were home. Would like to know the outcome of listening to the call and staff member lying to me because it looks like engineer only came when he did neighbour’s issue and never was going to turn up Thursday.
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Verushka, an editor (@SydneyEditor1) reported
@TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.
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𝕂𝕒𝕤𝕚𝕒 ℤ. (@Kasia_Zetka) reported
@TPG_Telecom my internet has been down for an hour now in Erskineville, tried to call but "unable to take my call" 😬What do I do now?
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zahid alokozay (@alokozay_zahid) reported
@TPG_Telecom my internet is not working. Can you check my status? Also your call line is off for support..
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Verushka, an editor (@SydneyEditor1) reported
@TPG_Telecom Sure, let’s do that since your customer aervice is leaving me hanging on a dead line at the moment. Check your messages
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Josh Louder (@JoshuaLouder) reported
@TPG_Telecom are you having widespread problems with your payment system? You disconnected my internet at the weekend without any warning despite a payment being made last week!
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Steven Lewis (@SJL181) reported
@TPG_Telecom Is TPG internet down. When I call the recording tells me you are to busy to take my call & it then hangs up on me.
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Liam Dilley (@liamdilley) reported
@TPG_Telecom support have a big tendency to give their customers lies on the phone basically and seem totally ok with it if you complain.