TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 02/25/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • samskin Samantha Skinner (@samskin) reported from Sydney, State of New South Wales

    @TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...

  • BoredPuffin 🅳🅰🆅🅸🅳 🏳️‍🌈 (@BoredPuffin) reported from Sydney, State of New South Wales

    @Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • PrimcessPamcake Pamcake (Summer Type) (@PrimcessPamcake) reported from Sydney, State of New South Wales

    @sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy

  • Vijay_SRK Vijay (@Vijay_SRK) reported from Sydney, State of New South Wales

    @TPG_Telecom Is the service down?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom If only your customer service was as fast to resolve phone issues

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    @TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap

  • poonam_guru Poonam Gururajan (@poonam_guru) reported from Sydney, State of New South Wales

    @TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.

  • Skymasterfunk Alex Thornton (@Skymasterfunk) reported from Sydney, State of New South Wales

    Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • _carlos_felipe Carlos Felipe (@_carlos_felipe) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.

  • r_lusheeee Christina Rose (@r_lusheeee) reported from Sydney, State of New South Wales

    @TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • BudoNick NicolasPicolas (@BudoNick) reported

    @TPG_Telecom The worst internet provider I have ever used. An absolute joke. I've been trying to get help for a week and the foreign call centre keeps stuffing it up

  • Kelanoa2 Kelanoa 😷 (@Kelanoa2) reported

    @RichardKGrump @TPG_Telecom Internode, I've been with them since 2003. Wonderful support people. They are owned by iiNet now, but operate independently.

  • misullivan Michelle Sullivan (@misullivan) reported

    @RichardKGrump @TPG_Telecom The IPv6 technical issue I had a senior support team member (and probably the most knowledgeable in Internode) calling me and we going through the issue together for about 4 weeks.. in the end called a colleague in the USA in to help.. work around was needed, not their fault.

  • chequers7 C Tan (@chequers7) reported

    @RichardKGrump @TPG_Telecom With TPG for 10 years now and last 5 NBN in Melb metro. Have not had any issues. However if you can get 5G coverage, speed is almost as good as NBN

  • strongcuppatea darjeelingdarling (@strongcuppatea) reported

    @RichardKGrump @TPG_Telecom There are only 3 telcos in Australia- Telstra, FLOPTUS and Vodafone. Any other telcos are just wholesale customers of those 3. For my mobile I use circles which is on the 4G FLOPTUS network.

  • Rsa_Ares Bradley Michael Blanchard (@Rsa_Ares) reported

    @TPG_Telecom Whoever is thinking of changing to TPG…DONT!!! There service is terrible, they are not trustworthy. I was informed I will be receiving a modem, which I did not receive, TPG confirmed it was returned to them… Long story short - i was still charged $612.

  • Margaret_Tran Margaret Tran (@Margaret_Tran) reported

    @TPG_Telecom Hi team, there's an internet outage at my address. Nothing on Service Status website or NBNCo to indicate this issue or planned maintenance. Advice?

  • Sententia2 Sententia (@Sententia2) reported

    @RichardKGrump @TPG_Telecom I have no idea, but they do. I remember Richard Glover on ABC radio Sydney complaining that when we have a lot of rain, our ABC lines go down too. Crazy!

  • Steve_Rodgers Stephen Rodgers (@Steve_Rodgers) reported

    @RichardKGrump @TPG_Telecom Have heard good things about Aussie Broadband although limited technical support on weekends is problematic. But you deal with local staff rather than international call centres.

  • AllanB_2019 Allan Brownsdon (@AllanB_2019) reported

    @RichardKGrump @TPG_Telecom I’m with Aussie Broadband and have no complaints. They use the Optus network but only give Optus your mobile number, SIM card ID, and date of birth. No data leak by Optus. Australian help desk with people that are more than script jockeys. Excellent internet also.