TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (80%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Neil Taylor
(@Taylorville29) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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Emerson Martins
(@emersoncmartins) reported
from
Sydney, State of New South Wales
@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
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Onynz 🇵🇭🇦🇺
(@onynz) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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💧Nick Trebla
(@NickTrebla) reported
from
Sydney, State of New South Wales
@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Bazzio101
(@Bazzio101) reported
from
Sydney, State of New South Wales
@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail
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Onynz 🇵🇭🇦🇺
(@onynz) reported
from
Sydney, State of New South Wales
With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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Sunny Singh 😎
(@Social_Sunny) reported
from
Sydney, State of New South Wales
I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Stupid TPG FTTB.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Cordes 🌈
(@katiecordes) reported
@TPG_Telecom r u guys down. The nbn outages say it’s all good but your call centre is 60 minutes wait time due to “high volume” of calls?? 2780
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Simon 💉 💉 💉
(@simon_xx74) reported
Hey @TPG_Telecom I’m a tpg nbn customer and I am constantly harassed by sms, email and phone to move to Vodafone 5G. Leave me alone - it doesn’t work in my area!!
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Fragmatikz
(@Fragmatikz) reported
@TPG_Telecom hi why is your service trash this week? Constantly spiling lag 😴
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Lee Maynard
(@chubacker) reported
@andy_penn @TPG_Telecom doesn't fix your internal problems big fella. probably should be concentrating on those although I understand there are many.
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Nails
(@Nailguns_TTV) reported
@TPG_Telecom ok, so what now please? this happens almost daily, will you send a team member out to fix the issue?
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Lunar ~ They/Them
(@LunarDarkling) reported
And I'll be changing providers because @TPG_Telecom is horrible. Just horrible.
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downtown7
(@down7own7) reported
My ISP @TPG_Telecom have been generally responsive and helpful, but little they can do with the **** product provided by @NBN_Australia
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Jason
(@Jason33659363) reported
@TPG_Telecom @bleachdollhair Scumbag. fix the issue instead of being a smartarse
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Bruce smith
(@Brucesm18536877) reported
@andy_penn @TPG_Telecom @andy_penn we don't gaf. How about seeing what improvement you have done to your customer service. How about a "press 2 to speak to an aussie"?? Overseas team hung up on us cos they don't understand us. You're fkn useless mate
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youla
(@youla) reported
Help please @TPG_Telecom . I have an elderly mother living alone, her adsl stopped working, can't make or receive calls. You promised to call me back yesterday. Still waiting. Please help