TPG Telecom

TPG Telecom Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 05/09/2025 03:10

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom Not able to send ptivate message the chat box remains deactivated ... I really need help and you guys are not looking into my problem at all.. calls..chat..mail..everything is done..it is your turn to act now TPG..

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, State of New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • RobLondon R Barker 🏳️‍🌈🇺🇦🇪🇺 (@RobLondon) reported from Sydney, State of New South Wales

    @TPG_Telecom hi … it’s been 3 days in a row now; WiFi just cuts out … Several hours without WiFi each day is having a very negative impact on wfh. When will you be able to offer a reliable service again or do we need to switch to another isp?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - 10 days that I have placed an order for modem.. no update.. not delivered the product yet. When you call customer care they are clueless too. How long will this continue TPG.. can anyone help me with an update?

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Your service is absolutely APPALLING!!!! The real kicker is you’ve even increased your charges!!!!!!!!!! #disgraceful

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    It is such a pain to deal with TPG telecom.first they do not deliver promised product then they just don't bother to commit on delivery timeline, further more the wait state to customer care is 40 mins ..always. TPG can only improve from here.. @TPG_Telecom

  • BondiBadBoy THE VOICE MC 🎤 Jay Luke (@BondiBadBoy) reported from Sydney, State of New South Wales

    @TPG_Telecom Absolutely TERRIBLE SERVICE!!! Do NOT EVER USE!!!!!!

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom - can you please respond to my request..waiting for more than 7 days.. need to know whether you want me to cancel my order and go to some other service provider.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Avoid @TPG_Telecom if you can. This is a company with a " i don't care" attitude for their customer, nonchalant,unresponsive

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    WARNING. @TPG_Telecom Does NOT have 24x7 tech support, rather 8am - 10pm. Absolute joke, not worthy of anybody's custom. It's 2023 @TPG_Telecom hellooooooooo 👎😡 Fail.

  • EskayPtbp Eskay (@EskayPtbp) reported from Sydney, State of New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • JamesSpiropoul4 Jimmy 🇬🇷 🇦🇺🇺🇦 (@JamesSpiropoul4) reported from Sydney, State of New South Wales

    Happy new year to my dear friends @AppleSupport and @TPG_Telecom . Unfortunately for me I did not actually sort my problems out . Thank you just the same.I have two strokes so maybe that’s why I can’t work it out

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    @TPG_Telecom 10 days and counting for modem delivery... unacceptable by any standard and more so pathetic customer support ..they too are lost..no resolution yet.. no firm date of delivery..

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, State of New South Wales

    Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

  • ThomasHNguyen Thomas Nguyen (@ThomasHNguyen) reported from Sydney, State of New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • timswn Tim Swan (@timswn) reported

    @TPG_Telecom is there an issue with the NBN internet today? Have checked both NBNs service status and TPGs planned maintenances. Neither have listed outages or problems

  • HansOrph Hans Orph (@HansOrph) reported

    .@TPG_Telecom anyone else having issues with TPG email tonight?

  • Gav_82 TheTwitch666 (@Gav_82) reported

    @TPG_Telecom @NBN_Australia my internet is currently slow, well the upload is, download speeds are good but I barely have an upload which makes it hard to look at stuff on the internet. Are there any issues in the 5108 area?

  • cathreonine Catriona (@cathreonine) reported

    @TPG_Telecom help! Trying to change password on account and it's not working - can you check it out?

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Thanks @TPG_Telecom, so your suggesting that your service status page is ineffective and not fit for purpose. Good to know. Ive also taken note that I now need to manage your supplier relationships as TPG isn't interested in doing it. Appreciate the update. No eta for recovery?

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom Currently getting 75 Mbps as part of my 100Mbps plan. With Teams dropping out due to slow internet speeds

  • AlBendall Al Bendall (@AlBendall) reported

    Half the bloody country in lockdown and @TPG_Telecom closes its call centre during an outage. Quality work.

  • enveebe Nick veeBee (@enveebe) reported

    @TPG_Telecom Day 8 - still no internet, still no progress. @NBN_Australia you guys are the worst!! Your only redeeming factor so far are the lovely people on your social media team doing their best to keep me informed about how no one is in a hurry to resolve our issue!

  • enveebe Nick veeBee (@enveebe) reported

    @TPG_Telecom Yeh, I really don't think you do. I get that your job is to placate but there's just no excuse for this length of outage. The issue is clear cut and could have been resolved long ago had someone cared enough.

  • Len_Jet Matt (@Len_Jet) reported

    seems that @TPG_Telecom are having some internet issues at the moment... not great for working from home!