Telstra

Telstra Outage Report in New Lambton, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in New Lambton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in New Lambton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in New Lambton, Lake Macquarie Shire, State of New South Wales 01/01/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near New Lambton, State of New South Wales

Latest outage, problems and issue reports in New Lambton and nearby locations:

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Aim4theNeck Aimie Jennison (@Aim4theNeck) reported

    @telstra I can’t say I’m a fan of your new customer service method. I called this morning at 10am & got sent a link for the chat service & hung up on all without speaking to a person. I have since chatted to 4 people thru the day & my problem is still not solved it’s now 7pm 😳

  • angesbiz Ange Recchia (@angesbiz) reported

    @martynsportblog @AFL Once upon a time you used to be able to log in with your Telstra account if you had one. Not sure if that is still the case. I’ve never paid for it so I don’t know what it costs.

  • WoodLeonie Leonie Wood (@WoodLeonie) reported

    @Telstra perhaps YOU and YOUR OFFICE could report this as a potential scam, having received my complaint!

  • jacket1962 Jacqueline M 🐨 🐾 (@jacket1962) reported

    So @Telstra are upgrading the mobile N/work in my area.. over 9 days ... AND that's great. HOWEVER there is no mention of reimbursing customers for the lack of a service, that we are still paying for, and can't use during this time. Day 2 of no reception.

  • PSimpsonyoung Peter Simpson-Young🧠 (@PSimpsonyoung) reported

    Hey @Telstra, you've charged me $300 over 5 months for a Nighthawk you never sent & a non-existent service you've never provided. I've tried your live chat multiple times, but they're useless. How on earth do I escalate this annoying issue?

  • maelduin_ross Bunyip Bluegum (@maelduin_ross) reported

    @tanya_plibersek "Telstra is planning to have all its consumer and small business calls answered within Australia within the next 18 months" And I thought hanging onto the phone for an hour was bad.

  • sreepsmit Ron Wilson (@sreepsmit) reported

    @dvishalh2 @andy_penn @Telstra So crap, in the same boat.

  • hohum3001 hohum (@hohum3001) reported

    @Telstra @Greg to be a bit fuller in my request, I'm hoping someone can help me with my problem - i.e. to get internet. I don't care about the complaint.

  • mohitg76 Mohit Gupta (@mohitg76) reported

    @tanya_plibersek @Telstra I am sure the service would still be as crappy as ever..

  • cjacarter Chris Carter (@cjacarter) reported

    @telstra it appears the online messaging support service is overloaded - no response