Telstra

Telstra Outage Report in New Lambton, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in New Lambton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in New Lambton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in New Lambton, Lake Macquarie Shire, State of New South Wales 12/09/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near New Lambton, State of New South Wales

Latest outage, problems and issue reports in New Lambton and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mjfrostphotos MJ Frost Photography (@mjfrostphotos) reported

    Is @SamsungAU or @Android aware of an issue with the latest firmware not being able to access mobile data on @Telstra network? I have updated 3 devices(Note9, 20 and S8) & now cant access Mobile Data, but my non-updated devices (Tab 4 /Note8) work fine, has something gone wrong?

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Telstra Thanks for responding Evie, I’ve been down this path many, many times for more than 7 years and Telstra don’t want to know about it. Optus ain’t much better. The ENTIRE suburb has no mobile reception. Don’t waste your time. Have a good night Evie.

  • testok51981 tariq (@testok51981) reported

    @planetspy @EmmaH1123 What platform are you using? Is it telstra tv? Chromecast? This might be a platform issue

  • sofbunni bunniee! 🇦🇺 (@sofbunni) reported

    **** telstra

  • duncan99 Duncan (@duncan99) reported

    @Telstra Thanks for following up. I finally got past the chat bot and found someone who could fix it. It shouldn't take two hours though

  • cazjade Caryn Wilson (@cazjade) reported

    Still no working phone service from @telstra. It’s currently “stuck” with provisioning (for over a week now). 😡

  • CLASSneeded Try harder! (@CLASSneeded) reported

    Wow @telstra @foxtel. Absolute rubbish service. Awaiting foxtel installation having confirmed availability 48 hours ago. No one turned up in time slot agreed. Now find out that an arbitrary design made to cancel the installation. No call to explain.

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra Phone has gone down twice in the last week. Called the contact and left a message. No return call. What goes on in your office @andy_penn Half *** attempt at fixing the issue. Phone was down for over a month. No credit applied. Really fed up with the BS. @3AWNeilMitchell

  • sifr_moja Sifr Moja (@sifr_moja) reported

    @JamesSmithAu @Telstra In what way? They are doing nothing but saying, "the problem will be resolved as soon as possible." It's not ASAP. If it was ASAP it would be escalated and resolved. ASAP to them means, as soon as we get through our unnecessary internal red tape.

  • debhennessy21 Deborah Hennessy (@debhennessy21) reported

    @jonesytheteachr I had a pearler from “NBN Telstra” when I asked them to stop calling they said we will sue you for being so rude, and I asked but do yo even know my name? They hung up.