Telstra Outage Report in New Lambton, Lake Macquarie Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in New Lambton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in New Lambton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near New Lambton, State of New South Wales
Latest outage, problems and issue reports in New Lambton and nearby locations:
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Kitchener
(@KitchenerMike) reported
I think australia needs to abandon #Telstra completely. What a waste of funding. You buy a phone, use it for over a year, go to recharge it and they tell you, you must have stolen it. What a way to treat a 74yr old person? Someone who is relying on there service, to keep in ....
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Benno_16
(@Benno_15OCE) reported
@Telstra The Internet is still super slow. All I want is to have a service that is reliable.
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TBOY_Jarod
(@jarodmellor) reported
@Telstra Yes, the the tech team are the problem, no one has initiative, and are just read from a script. When you say the 2.4ghz wireless and 4g sim have died on the router but the internet is fine and they ask you to perform a speed test it's like talking to a child.
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Tony BEAR
(@yogilindfield) reported
@Telstra what a joke Australian company sending jobs overseas and making me do all the work when there is a fault and then unable to fix!! @2GB873 @9NewsAUS hate to think what disabled or pensioners have to do, because they expected me it change cables move furniture etc
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Kitson Kelly
(@kitsonk) reported
And the @Telstra response is "sorry, we can't provide you service." So we tore down the ADSL infrastructure in this country to be beholden to a private/public monopoly that can't even figure out how to let customers move cable modems.
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alunsays
(@alunsays) reported
The Twitter team at @Telstra “aren’t able” to arrange for a customer service person to call me. Holy moly. @TelstraEnt
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Cam Jackson
(@thecamjackson) reported
@kitsonk Telstra probably have the worst customer service of any company I've ever dealt with in Australia. Actually, I think TPG are probably worse. I've been a very happy and loyal internode customer for many years. I've heard good things about Aussie broadband too.
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TBOY_Jarod
(@jarodmellor) reported
@Telstra Is there a way to escalate this everytime, I have diploma in network and systems admin. If I'm coming to you guys for help I already have tried everything I can do on my end and it's either something on your end or the hardware/firmware which can't be fixed.
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Jason Andrade
(@jasonandrade) reported
@Idealaw @Telstra Telstra have a wholesale and a retail company. You could be dealing with a different retail company that uses the T network to provide coverage.. We do that here. Great Telstra network coverage, don’t get quite all the features but also don’t have to talk to Telstra..
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Kay Lam-MacLeod
(@Idealaw) reported
I mean, @telstra has always had terrible support, but you’d think they’d at least put in some minimal effort into onboarding new customers. Nope, these days they’re disappointing new customers from day one.