Telstra Outage in Holmesville, Lake Macquarie Shire, State of New South Wales

@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@Barge1Burges @Telstra Had a similar issue here in Perth suddenly all three mobile phones in the house had to be taken away from home in order to hold any phone conversation at all. Rang and complained wasn’t until Ombudsman threats were made that it was rectified. Provider had changed tower settings.

@Telstra Im on NBN. The thing is, its not just me. Every single person here has a ping of 120-150 as of two days ago. Something is routing to where it shouldnt be. Its not my hardware, ive run all the diagnostics here on my end. Its Telstra who have a problem somewhere.

@GRethus @Barge1Burges @Telstra The reason why farmers use twitter is because it works with little signal strength. If i had an accident and couldn't place a call, i would still try txting or twitter. They can get thru when calls can't.

Internet at @Telstra is at dial up speeds at the moment and all calls this morning have been dropping out. Solar flares could be playing up again or they could simply be a shit Telco...either way.

@Telstra Multiple locations. Sick and tired of trying to explain to someone in the Phillipines that the service I pay for doesn’t work properly. It is the same all over regional WA. Turn the power up on your towers

Well done @Telstra called platinum support last night with a ADSL2 speed issue and technician was out this morning and it is fixed. Great service.

Hey @Telstra your service is crap always dropping calls. Trying to do business is frustrating. How about a refund

@Telstra the issue is not with the NBN installation. it is with the 4g backup on the modem, which went from working perfectly fine to 0.1Mbps

@Telstra Yes I have spoken to support multiple times and have been told that the service will be back within 24-48 hours each time, which hasn’t happened. No-one as of yet has been able to assist me with my smart modem issue!

@Telstra Yes I have spoken to support multiple times and have been told that the service will be back within 24-48 hours each time, whihhast happened. No-one as of yet has been able to assist me with my smart modem issue!