Telstra Outage Report in Beresfield, Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Beresfield, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Beresfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (39%)
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Phone (38%)
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E-mail (12%)
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Wi-fi (6%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Beresfield, State of New South Wales
Latest outage, problems and issue reports in Beresfield and nearby locations:
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Ken Moore
(@midii) reported
from
Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Peta Tehan
(@DrTehan) reported
from
Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Greg McKenna
(@gregorymckenna) reported
from
Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Lenny
(@fat_lenny) reported
from
Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Njubi Ng’ang’a 🇰🇪
(@njubi_eric) reported
from
Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Adam Rope (reality is stranger than fiction)
(@adlrope) reported
from
Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Sir Craig Diebert
(@eldieberto) reported
from
Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shorty
(@nqwatcher) reported
@dutchnstormy @Telstra Cheers Stormy, they're all pretty similar it seems. I'm finding some good options about. Onshore support would be nice.
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Dale Reardon
(@DaleReardon) reported
@duellsy @Telstra Telstra - surely the protections of SPF DKIM & DMARC from email verifications could fairly easily be modified for phone numbers & block any sender telco who doesn't require ownership proof when sending texts from your network
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JS
(@everyday_vet) reported
@_Willo_ lodge online. It costs Telstra to deal with the complaint, so they’ll try to resolve it early. I think it’s $500 straight up for them to liaise with the ombudsman’s office. It goes up dramatically if they are found at fault. Telstra have their internal team that will contact you
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Andrew James
(@WardenAJames) reported
.@Telstra I've just noticed my monthly bill for unlimited internet is going up by $5 a month soon. Not to be rude, but with the steady progress of technology shouldn't this price be gradually coming down? What gives?
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Byron Shaw 🇦🇺🌏🇵🇬
(@Byron_Shaw) reported
@Telstra Hi “Bek” I received a resolution - was to be enacted but Wednesday….. yet here we are…. Mixed messages, lake of understanding and care … how about you sort it “Bek”
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CryptoChick369
(@CryptoChick369) reported
@ScottMorrisonMP @MarkMcGowanMP @7NewsPerth This is what our country has come to. So much for the great Aussie service ☹ Jobs should stay in Australia and not be out sourced to foreign countries. A business like Telstra should be owned and run by Australians
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Raylene Li
(@hetachan13) reported
Seriously I’d like to anonymously cancel all of Telstra’s lines since there in no need to check people’s identity anymore to do any transactions for your phone line!
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rubyfreyja
(@rubyfreyja) reported
@Telstra Thx Angie. I called Telstra. It's half fixed. I was told to call back tomorrow for the rest of the fix. One problem usually ends up with multiple calls to fix the next group of bugs that comes from that first problem, it can never be just one simple fix. 🙄 90yo can't understand.
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Dave Hall
(@skwashd) reported
@LiamDel @auspost In so many ways you can tell AusPost and Telstra have the same roots. Poor, take it or leave it attitude to service, overpriced but know that often you don't have an alternative.
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Phil
(@Phil98529731) reported
@consettfarming @Oscarthefarmer @gabriellechan Other “than” the ones Telstra sell you. The are simply an antenna that claim to amplify the signal from outside a building to inside the building. If the signal outside the building is poor, then Telstra’s Mobile Smart Antenna 4G will not improve your service.