Telstra Outage in Beresfield, Newcastle, State of New South Wales
Problems detected at Telstra
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Telstra problems in the last 24 hours in Beresfield, State of New South Wales
The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Beresfield and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
May 27: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Telstra Outage Map Near Beresfield, Newcastle, State of New South Wales
The most recent outage reports and issues originated from Newcastle, Maitland and Heddon Greta.
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Telstra in Beresfield, State of New South Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Beresfield, State of New South Wales
Latest outage, problems and issue reports in Beresfield and nearby locations:-
Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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steve jones (@steveway7) reported from Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
The Vagabond Papers (@PapersVagabond) reported
@Georgie0466 @RoadknightThe @Telstra I sh!t-listed Telstra 16 years ago because they ripped me off & give dreadful customer service. Nothing's changed by the looks of it.
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TheRoadknight (@RoadknightThe) reported
My work here is done for another day - half of which was visiting a Telstra store, 45 mins on a phone call and ages in DMs trying to sort problems (read: 'isssssues'). Stay true and valiant. And always choose the right fork in the road.
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🐾 Georgie🐾 (@Georgie0466) reported
@RoadknightThe @Telstra That is terrible service.
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Sharanjit Paddam (@sharanjit) reported
@Telstra 4 days since complaints “raised a ticket to get update on order” & not heard back 14 days since complained & no resolution 18 days since provided add ID information & order still stopped by TCG 22 days since ordered phone, & not received it How much longer do I have to wait?
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mic (@michaelneale) reported
@stilgherrian @Telstra and the reason it doesn’t show up as an outage is that there is another tower in theory covering the area. In reality that is obviously not true at all, but we are post truth.
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Mr Pits (@Pits666) reported
@Telstra I know why it is down, no power in the area. Your guys in the GOC are lazy and put details on the alarm in saying it was working and closed it incorrectly in TAM.
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𝓡𝓸𝓮𝓵𝓸𝓯 𝓑𝓸𝓮𝓻 (Roy) (@RoelofBoer) reported
@RoadknightThe I have iiNet Ultra Cable WiFi here in Corio. 120+ Meg. The NBN is “No Bloody Network”. It’s not Telstra, it’s the carrier.
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zyrorl (@zyrorl) reported
@elonmusk I would hazard a guess that also the vast majority of churn from NBN is going to the mobile phone telcos (telstra/optus/vodafone) on 5G, however they're claiming Starlink, which is barely opened here in Australia, as somehow a catastrophic incident to their business model.
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Brad C (@BGC_1973) reported
@oldmate777 @TerryOBrien4 @PeterBo49858290 It was never competitive for the market, telstra was charging less than it should have for wholesale to the competitors and it stifled investments in the network. And labor opposed the sale.
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Rob (@XRBob) reported
@DavoHauser @Telstra I'm not even a customer. #geniuses