Telstra

Telstra Outage Report in Beresfield, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Beresfield, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Beresfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Beresfield, Newcastle, State of New South Wales 12/26/2024 14:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (38%)

    Phone (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Beresfield, State of New South Wales

Latest outage, problems and issue reports in Beresfield and nearby locations:

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jaynelshannon Jayne Shannon (@jaynelshannon) reported

    @natasha_yann Bloody hell! I always go through my provider and I know Telstra gets a lot of bad press but they’ve solved all my problems with no fuss whatsoever !

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @Telstra No Laura you do NOT understand. Try being a person on the receiving end of an accident and not being able to call for or get any help and tell me then how you "understand". I'm sorry - we're paying for a service that we are not getting and it could be life or death.

  • GAMESweetG ©GSG aka 𝒫𝑒𝓉𝑒𝓇🛸Chronically & Mentally Tired (@GAMESweetG) reported

    I got to sometime fix my credentials before I can switch over to the data plan. Because Telstra had trouble registering my ID with the middle name with only a letter initial. I'll fix that soon & I'll try again to get onto the plan.

  • pfrankyx Frankly Franky 🇦🇺 (@pfrankyx) reported

    Support from companies like @Telstra & @Apple is so bad its not believable

  • OffBeatMammal Offbԑatmammal 🇦🇺😷💉💉 (@OffBeatMammal) reported

    @Telstra after spending an hour today on the phone (including getting hung up on twice) with unhelpful techs in India ... nothing. No resolution, no apology for this lack of service. I guess time for a TICO complaint and try an Optus prepaid SIM and see if their coverage is better

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra I did work under the poverty line for a Telstra reseller for 5 traumatic years, and tbh I still haven’t forgiven myself for the ways I was complicit in customer abuse, and I remain grateful for the customers who upheld their humanity and helped me remember my own.

  • Globex7Mark Action Slacks (@Globex7Mark) reported

    @RandaltsRandal Telstra will be late, there will be a charge and the tech will berate the previous techs work, the weather, the exchange. When I get these calls I usually tell them they've called a railway signal box. " Hang on a train is coming I've got to go and change the points" Puts jug on

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra Plus I don’t believe from an ethical standpoint that it’s ever wrong to ask a human being to review a behaviour that is fundamentally unethical, even if it was mandated by a bully boss. The opportunity to reflect on the ethics of their postilion may help them begin to heal.