Telstra Outage Report in Braidwood, Palerang, State of New South Wales

@HitsvilleOZ @dlew919 @Telstra They expect you to be a technician when you get stuck on a chat line for days because the robot doesn't understand the simple problem.

On My Telstra app I clicked top up data, sent to free data top up then under that it says. 'To manage & use this service contact the owner of this service'. What do I do? Aren't I the owner?

@Telstra Apparently backup not working. Have changed Wi-Fi name & p/w. Mobile phone working. Landline dead. No emails. Server not accepting email address. 1 address gone. Internet extra slow. Network of 3 devices not operating. Can get Google news only on mobile phone.

@Telstra No. The trouble started as soon as I hooked up the new router & nbn box & I rang a number as instructed in the direction booklet. Offered a techno for next week 17 Mar. Texted not coming until 26. Rang 3 support numbers & told 3 difference things. Gave up.

@Telstra Need my nbn hook up fixed first before I can use such gifts. No network or service for over 2 weeks.

@TelstraEnt I connected to new nbn box etc on their instructions & lost my network & emails etc cos it didn't work. Now having to wait without comuications for over 2 weeks waiting for technician. Pissed off with Telstra.

@PerrettReport Yes & I tell them to f...k off as soon as they say Telstra calling then hang up

@MarkDando4 @k_eagar @c_s_wallace Have you tried getting any sense or assistance out of a Telstra customer service operator lately, Mark? Or perhaps that should read, have you tried actually getting onto a Telstra customer service operator lately? 👎

@JNGold @DaveFink_ I’m going to try and activate roaming on my Telstra mobile sim and check the costs. Thank you lots for the help!

My quiz score is so sad 🥲 If I fail this class, I will jump off the telstra tower

@Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues

@Clown_Btw @Originfnn im a telstra and they work amazing just customer service is a bit

@Telstra Slow, repeatedly having to sign back in, keep getting error messages when I try navigating links inside the website with “please try again” or words to that effect.

@Originfnn Alot of people are having that **** happen to them I'm pretty sure it's a fortnite issue bc it happens to me and I'm telstra

WTF @Telstra ?!!!!! Been trying to access my account online for most of the day and at this stage I’m deadset ready to put my fist through the monitor. If it wasn’t an iMac I probably already would have done it. Your site is a friggin joke!

@Telstra This has been an issue since you did upgrades in Feb. It gets so bad that a text message struggles to send at times. I've tried everything available

@Telstra Since early Feb, internet and phone coverage have been below poor. Constant drop outs. In the middle of a major town I can't live stream