Telstra Outage in Braidwood, Palerang, State of New South Wales

On My Telstra app I clicked top up data, sent to free data top up then under that it says. 'To manage & use this service contact the owner of this service'. What do I do? Aren't I the owner?

@Telstra Apparently backup not working. Have changed Wi-Fi name & p/w. Mobile phone working. Landline dead. No emails. Server not accepting email address. 1 address gone. Internet extra slow. Network of 3 devices not operating. Can get Google news only on mobile phone.

@Telstra No. The trouble started as soon as I hooked up the new router & nbn box & I rang a number as instructed in the direction booklet. Offered a techno for next week 17 Mar. Texted not coming until 26. Rang 3 support numbers & told 3 difference things. Gave up.

@Telstra Need my nbn hook up fixed first before I can use such gifts. No network or service for over 2 weeks.

@TelstraEnt I connected to new nbn box etc on their instructions & lost my network & emails etc cos it didn't work. Now having to wait without comuications for over 2 weeks waiting for technician. Pissed off with Telstra.

@PerrettReport Yes & I tell them to f...k off as soon as they say Telstra calling then hang up

@Telstra The Services arent displaying on the Telstra app!! It keeps coming up with "something went wrong"! Fix this problem an fix it now!

@telstra we’ve been getting garbage speeds all day, have rebooted the modem several times and it keeps getting worse. <2mbps. Any explanation?

@Telstra @186baaa97958443 Typical response Telstra. Not good enough! It’s your job to check and fix.

@WSOGal @hecivan70 @wests_glory Nah this will work out better. The problem with the victory game last game was due to a Telstra outage, it wasn’t the fault of the broadcaster. There’s been one or two little problems, fox was the same. It’s the nature of broadcast streaming. What they are doing is a world first

@186baaa97958443 @Telstra Telstra are the worst.

@Telstra I run an emergency after hours service working from home. Over the last 4 days my internet has dropped out over 80 times while I am dealing with emergencies over the phone and need the internet to access files and details of clients. I am $600 in credit

@Telstra well the 5G internet at home is a bust. Modem can't even pick up 5G when Samsung S20+ 5g in same location has good 5G signal and speeds in excess of 190/35Mbps. Tried a few locations all the same result with phone tested sitting on top of unit. Expected better

@Telstra How did come we invented internet, and yet still have the worst? One-word answer, "Telstra"

@Telstra Internet not working. Is there a problem or outage????

@Telstra There was one open a few weeks ago but I was told they couldn't assist. The current case manager opened up a new fraud complaint to try to get fraud tagging/any credit damage removed off my account - she said it was the only way. This just keeps going around in circles.