Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 02/05/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

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City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • Brett_Campany The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, State of New South Wales

    @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsErikabYo Erika (@ItsErikabYo) reported

    @Telstra is tested down for Melbourne? My wifi stoped working for no reason

  • KimVivin1 𝘾𝙝𝙚𝙧𝙤𝙠𝙚𝙚 𝙑𝙞𝙫𝙞𝙖𝙣 (@KimVivin1) reported

    @Telstra complaint case manager calls. Can’t even hear them due to poor coverage and background noise on their end. Useless! #telstra #badservice

  • adlevin Adam Levin (@adlevin) reported

    @Telstra what is being done to fix the issue?

  • jak_holland Jack Holland (@jak_holland) reported

    @Telstra hey Telstra, The smart modem was providing backup 4G wifi till the nbn gets connected. I got a call from Telstra to connect the nbn. For some reason the nbn can’t be connected at this time. Now the 4G back up isn’t even working. Please help. Telstra app chat is no help

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra Do you really thing SARCASM is going to help right now? You are supposed to fix landline issues within 24-hours. You’ve known about this issue since 23 December. So, yes, 4 January IS a long time to wait. But thanks for confirming for me what awful people Telstra employ.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    The response from @Telstra ‘I can appreciate the frustration and the time that this has taken. I'm confident your case manager will be able to work with you to find a resolution to this” Yes 6 months of complaining and escalating to the ombudsman…. Would you be confident?

  • JB_johnnybatch 💧John Batchelor💉💉 (@JB_johnnybatch) reported

    Hey @Telstra, I have a “why”. Why is there no service in Nelson Bay? My kids Optus service is great😫

  • renaeyooo renae (@renaeyooo) reported

    @Telstra It says my wifi network connection is unknown and I can’t even run a speed test from the app. We have an older modem but were told it doesn’t need upgrading but I feel it definitely does because it has been terrible these last few months since upgrading to premium.

  • TL91462684 2468157 (@TL91462684) reported

    Telstra, We All Australians Built Telstra communication Grant from the Ground-up! Supported it! But that I dont understand it!when it Come Use the Service, We Australians, Paying more Then orther TELCOS in Australia.I felt BETRAYED.

  • TL91462684 2468157 (@TL91462684) reported

    Telstra, We All Australians Built Telstra communication Grant from the Ground-up! Supported it! But that I dont understand it! when it Come Use the Service, We Australians, Paying more Then orther TELCOS in Australia. I felt BETRAYED. Well! I jointed Telstra today&having Problem