Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 02/26/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle and Maitland.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Internet
AustraliaMaitland E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone

Community Discussion

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Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PDNvanEyck PDNVanEyck (@PDNvanEyck) reported

    @shenukalles It’s a problem if it was locked into some foreign SP like Orange or Telstra

  • Bushpatriot Kenneth Briggs (@Bushpatriot) reported

    @Telstra @7NewsMelbourne It’s almost impossible to call a local Telstra store, and you get anybody in the call centre line most times they either don’t understand your problem or put you back to somebody that knows less, now the costs are going up but the service hasn’t improved that’s it!

  • antonycollins14 Antony Collins (@antonycollins14) reported

    @Telstra This is why everyone hates dealing with @Telstra because when the wheels fall off and you need help, it's always a complete nightmare dealing with your organisation.

  • geoffg68 Geoff Galvin (@geoffg68) reported

    @Telstra Hi Evie the issue went on for 4weeks and finally I left Telstra and to optus. They were happy to take my business and I will transfer my family across when their contracts expire. Telstra will continue to loose customers if treated like I have been.

  • RussPavey Russ (@RussPavey) reported

    @Telstra you keep emailing me and I live in the UK, someone has given you the wrong email address which may be similar to mine but cannot find a way to contact you. I have had around 10 emails about bills and shipping. Help me as I am not a customer.

  • zeppblueprints Jonathan (@zeppblueprints) reported

    @razethecage @AnthonyLee900 That’s not correct. Woolworths mobile use the telstra network, but not the entire network. If you are travelling to remote regions of Australia, only Telstra will have coverage. This is because of agreements between the gov and Telstra to ensure small remote towns are serviced.

  • HDRDean Dean from Oz (@HDRDean) reported

    @Telstra Your main concern is to take this off your Twitter feed so the public does not see. I have said happy to have the complaints manager contact me again, even though the issues have been reported to them since Jan (1st outage - 10 days)

  • udaza04 Udaaaaaza ヅ (@udaza04) reported

    @_harukatsu PLDT Main network, Converge back up, Telstra back up ng back up, Mobile data back up ng back up nung back up.

  • darrenwlea Darren Lea (@darrenwlea) reported

    @Telstra_news I suggest all users check their Telstra ID accounts as mine has been merged with other customers and compromised. Spent 4 hours trying to fix online, only to be told I need to visit store for resolution. Very concerning attitude @Telstra, irreparable damage caused.

  • StuartMediaNews Australian_6 🇦🇺 (@StuartMediaNews) reported

    Poor Telstra, they obviously aren’t making enough profit from their already overinflated prices. What to do? At a time when most Aussie household budgets are stretched to breaking point. They decide to add to the pain by increasing their prices. The increases will return them 1/3