Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (47%)
-
Phone (32%)
-
Wi-fi (11%)
-
E-mail (8%)
-
Total Blackout (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
-
xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
-
Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Damn dude!
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
-
Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Kimberleyland Waterfront Holiday Park
(@KimberleylandHP) reported
@Telstra So many hours on the mobile to Telstra and we still don’t have a solution.
-
frilled frilson
(@thefrilledneck) reported
@TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please
-
Not_so_Jolly_Swagman 🕯🗣
(@NotSwagman) reported
I got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol
-
Nathan Clark 👨🏻💻
(@NathanClark_) reported
@duellsy @Telstra Randomly was on the Telstra website today and realised how poor value their plans have become. For a couple of years they were quite competitive but now that they know their 5G coverage is so much better than the rest they are absolutely squeeezing it out of people.
-
Greg
(@Gregeve98) reported
this is Pathetic, why wasnt your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra
-
Dean Haycock
(@Haycock_Dean) reported
@AusIndiMedia @rossleighAIMN These unsolicited messages from idiots fall into the malicious calls category. Much the same as the Dreaded NBN calls saying we are going to disconnect your internet in 24 hrs . Let Telstra ( or other service providers) know that we consider these calls/txts malicious.
-
Steven Heaton
(@Heaton_Steven) reported
@Telstra Why will fibre to the home be available on one side of my street and yet the other side we have to stick with copper for internet service?
-
paul burow
(@burowpaul) reported
@Telstra As I've said before, the whole town experiences this slow internet..it’s been happening for years...it’s unfair coz we still pay same rate as users in the city, who have much faster internet
-
Slobodan Prolaz
(@1FreePass) reported
@ShababHossain13 @TheRealALM I pay $5 a month for kayo as I was an AFL site member and a telstra customer. I dont know if that deal is still going.
-
Greg
(@Gregeve98) reported
this ius Pathetic, why wasn your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra