Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 02/19/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Maitland and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaMaitland E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Phone

Community Discussion

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Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Magpie1954nBird MaggieBird (@Magpie1954nBird) reported

    Hi getting no help from .@Telstra Re my wifi is speed of 25 enough for running Netflix Stan run on TV &only 1 computer which is barely used - I have 50 speed atm dropping g back will save me $30 per month - Argh wait 30 minutes&Endless repetitive conversation with no information

  • AndyWhatshisnam Andy (@AndyWhatshisnam) reported

    @Telstra Nobody can ring cos I'm still stuck on call-waiting with your offshore "customer service" centre...

  • kit_skel SkelKit (@kit_skel) reported

    For whatever reason the upload speed on my internet has dropped down to 0.1Mbps but my download speed is fine. What's going on @Telstra ?

  • OffsydFNBR Offsyd (@OffsydFNBR) reported

    @Bolt_OCE Me and telstra are boys batman and Robin type ****

  • prlmilktea milki💙🍃爱琳 / Vtuber (@prlmilktea) reported

    @Telstra have never seen poorer administration and customer service. As. Per. Usual.

  • muddasar_ishaq Muddasar Ishaq (@muddasar_ishaq) reported

    @Telstra Not good mate I have my friends working in StarTrack they said it’s not busy yet but the company did not have them more parcel to deliver there are so many customer waiting for the parcel and StarTrack don’t care about it

  • muddasar_ishaq Muddasar Ishaq (@muddasar_ishaq) reported

    @startrack @Telstra The worst courier service I have ever used NEVER AGAIN! My consigment was shipped on 3 of Decemberstill not received was sent and star track do not know where it is!!! A complaint has been filed with the postal Ombudsman. USELESS COURIER SERVICE!!

  • Camelli79450301 Camellia (@Camelli79450301) reported

    Can anyone tell me why Telstra's call centres are based in India? And, why I should support a company that doesn't support Australians. Those call centre jobs would be good jobs here.

  • ToddyGreaser Todd G (@ToddyGreaser) reported

    @deeplongstop @Telstra Ive never be so sure of anything in my life that I knew this comment was coming from you

  • bertozzi Carlo Bertozzi (@bertozzi) reported

    @Telstra The insanity is that an NBN technician was in the area to work on a problem for a house just up the road - and we’re a small rural community so surely that’s the same problem! The left hand does not know what the right is doing