Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Megan Gitsham
(@megitsh) reported
from
Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Damn dude!
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Hayley Drayton
(@hayleydrayton) reported
from
Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Vantage Broadband
(@VantageBroad) reported
Thursday 31 March 2022 - The backhaul fibre cable from Hope Island Resort to Southport has been fixed by Telstra this afternoon and is now running full speed again without errors. Praise the day!
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James Reed
(@JamesReed) reported
@Telstra hi telstra. I am working today in a the inner-north of Melbourne around Carlton North & Fitzroy North and the NBN and 4G connection is awful here today. It is usually better when I’ve been here before. Is there some problem in the area, please?
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Kizzy
(@katawonga) reported
Hey @XboxANZ why on earth is #xboxallaccess not accessible to all unless, that is, you are a Telstra customer? 🤔 #Vexxed
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Steve
(@chuppa) reported
@Telstra I canceled my Home 5G internet service and was told that I would receive an email with a return label. It’s been a week and nothing. What’s the fastest way to get this sorted without dealing with people that don’t know about it?
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Tim Philips 🇺🇦
(@mr_timp) reported
@BlakJakNZ @vodafoneNZ @paulbrislen Sounds like Vodafone should poach Shane Cole from Telstra. I’m pretty sure he managed to solve this problem :-)
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MishamigoHunk
(@Supernerdtual96) reported
I guess I gotta watch the gay pirate show, huh? It's on a streaming service I do not have so uh. Free trial loophole! Eventually. When we get internet back. (FU Telstra)
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George S Basin
(@georgesbasin) reported
@Telstra How does one make an official complaint to Telstra?
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P
(@P87794158) reported
@mel_wright123 Telstra media is now only on the new yuk exchange. How will poor Lach cope.
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Mike Rowe
(@mike_rowe) reported
@Telstra Plus with 5g home internet even your own staff have zero idea and can’t help. Transfer and transfer cycle.
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Samyak Sibasish
(@SamyakSibasish) reported
@Dustin62184999 @ManUtd The pre-sale starts Apr 1,only for Telstra+ customers. If you know anyone using that service, please share access unlock password, haha! General public sale starts on Apr 4th.