Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (52%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
-
Greg McKenna
(@gregorymckenna) reported
from
Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
-
Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
-
Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
-
Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
-
Njubi Ng’ang’a 🇰🇪
(@njubi_eric) reported
from
Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
-
Peta Tehan
(@DrTehan) reported
from
Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
-
Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Lenny
(@fat_lenny) reported
from
Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
allegoricity
(@allegoricity) reported
@VaniaHolt9 From memory, Wicks was chair of NBN Committee before stepping down for various reasons and the CentralCoast has been having lots of problems with NBN stability… there are only two Telstra/NBN specialist technicians here, others have to do day trips from Sydney … it’s a mess
-
the common mans thoughts 💉
(@common_mans) reported
@Telstra Thanks for the follow up , I am still to find the time phone Telstra to fix the issue that couldn’t be fixed whilst I was on the phone in the Telstra store yesterday. Ridiculous bureaucracy and a waste of my time.
-
KatAstroFy
(@KatAstroFy) reported
Nice one @TelstraAU! Just received a scam call from someone claiming to be from Telstra, went to website to report.. After entering details + clicking on 'submit', message on screen "Misuse of service" "Something went wrong" "Try again later" Hmm, yep 🙄
-
Farhan Munir
(@farhanmunir) reported
@Telstra intermittent drop outs and slow connection in Normanhurst 2076 since last night. Outage page mentions no planned/abrubt outage. Its impacting the whole neighborhood big time. Need quick fix!
-
Scott Newland
(@newdaug) reported
Hey @telstra been trying to get internet fixed for over a week spoke to 5 seperate staff (over seperate days) and asked for a it to be escalated no return calls just delays and new time-frames given each time. Really disappointing service can someone help me out!!!
-
I ain't buying what you're selling
(@AllergicToWoke) reported
@Telstra Hi Telstra, there seems to be a problem with your phone support service. I have been disconnected 4 times now.
-
I ain't buying what you're selling
(@AllergicToWoke) reported
@Telstra Unfortunately not everytime I either get connected to a support person or get a call back there is silence and the phone is hung up on your end. I have just tried to log another callback. It seems like the support person can't hear me and is hanging up.
-
jeffrey verlander
(@jeff_verlander) reported
@Telstra area 3038 internet really slow and keeps disconnecting youse say youse are the best internet provider but you ***** can’t keep ur internet up for more then an hr like get ur **** together sorry for bad language very frustrated in ur service tbh waste of money
-
Richard Connor
(@Gundishy) reported
@Telstra Thanks Laura but a bit of common sense and a Google search would have given it to you. Also a website that refuses to take location details for a hazard is some really bad legal work
-
spectreofme
(@spectreofme1) reported
@TammyWolffs @Optus that is INSANE! The issues in the last 24-48 hours are the exact reasons people steer clear of Telstra. Hope it's a one-off, but would appreciate some complimentary data.