Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
-
Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
-
CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
-
Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Doug Black
(@DougBlack7) reported
@Borgus17 @BenJohnson8 Ours used to be decent, but in the last 6 months it's turned to ****, Telstra are constantly making new excuses. It's normally faster than the above, but struggling to get above 12meg down and 1 or 2meg up.
-
Geoff Thomas
(@Geofftheplumber) reported
@Telstra Went to link provided by one of your staff on twitter Ryan I will get someone outside Telstra to help me with this online Seems too hard for your staff as your system is not suited or in my case it's not user friendly Thanks for your time but lets leave I will get help elsewhere
-
The Beach Party
(@F2Humanity) reported
Speed test so slow it doesn’t even register. @Telstra
-
B
(@Bonmot73) reported
@Telstra Not even at the troubleshooting stage. Simply have no internet thanks to different people telling us different things. Impossible to work. Your customer service is appalling.
-
need more envelopes
(@aRimmer3) reported
@MarkusMannheim @Telstra Bastards! But I'll never call it Telstra Tower!
-
Ms D 🌈
(@msdwrites) reported
@DaveSharma Oh Dave, this country would be so much better off if Telstra had never been privatised, this is a stunningly bad take! And don’t think I’ve missed the bit where you routinely slam Hawke/Keating unless it gives you a chance to poke Albo.
-
BlixVFX
(@MissileSalty) reported
@Telstra plssss fix my internet it turns off for like a day and then turns back on for like 1 hour and turns off again
-
Cez
(@Claire_Juranic) reported
@Telstra I did that last night... when the internet cut out!!!!! When I WAS STREAMING!!! It cut out twice too
-
Laurel Papworth
(@SilkCharm) reported
@Telstra Customer Service is calling Telstra Penrith now.
-
Yvonne Adele ★ yvonneadele.eth
(@YvonneAdele) reported
Hello @telstra, please help me work out why I can no longer send pics via sms for the past 2 days?