Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 12/06/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • faerychay Chay (@faerychay) reported

    @Telstra extremely disappointed in the lack of service and accountability I’ve received since 10 Jan trying to sort out internet at our new home.

  • David_Bonnici David Bonnici (@David_Bonnici) reported

    @Aerohaveno I’ve found I have had better communication with big companies like Qantas, Virgin and Telstra via Twitter. You tweet an issue with their handle and then they invite you to discuss with DM. BankWest and Optus to website chat well.

  • mickey_812 🐀 Mickey S Rat 🐭 🐀 (@mickey_812) reported

    @realCarrickRyan Hasn’t your 5G reception already improved ? Mine was instantaneous ! ***** possibly had more to do with Telstra finishing local network upgrade coinciding with my second dose *****

  • realMicHolt Mic Holt (@realMicHolt) reported

    @Telstra Hi Kaitlyn, thanks for letting me know. I'm still confused as to why my service would be in backup mode though, those texts sound phishy. I'm not using the telstra router at all... will call the # provided. M

  • f1l3n0tf0und ---------+++--------- (@f1l3n0tf0und) reported

    @Kevin48134226 @Aussie_BB That would be Telstra's timeframe for sending a technician. "Upstream provider" = Telstra and everyone is pretty much stuck with their service levels.

  • rightwingpeter peter (@rightwingpeter) reported

    @kelly_rdc WORSE ! Look at The Robots at Telstra , All Banks, Insurance Companies , the more technology we get the service seems to get worse ! You all know , for this push 1 or 2 etc , my record with the CBA Bank is 42 pushes to tell a real person I was going overseas !

  • mirthisse Mirthisse (@mirthisse) reported

    @Telstra Not at all - still on the messaging service - my 4th consultant

  • TJustalex Thats_justalex (@TJustalex) reported

    Thought Telstra had cut my service for 48 hours but turns out I had my mobile data turned off. Yeh good.

  • DaveADMuir Dave Muir (@DaveADMuir) reported

    AU has been requested to place Telstra satellites under administration with UNOOSA. "They dont seem to find this (pincushion) an issue" @1146 to 1149-24/1/22 @IntlCrimCourt

  • mirthisse Mirthisse (@mirthisse) reported

    Dealing with @telstra via their online messaging service is a NEW TYPE OF HELL - 2 hours so far on an issue that could've been sorted with a 5 minute call!