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Telstra

Telstra outages and service status in Heddon Greta, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Heddon Greta, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heddon Greta, New South Wales

The most recent Telstra outage reports came from the following cities: Maitland.

CityProblem TypeReport Time
Maitland Phone 2 months ago
Maitland Phone 2 months ago
Maitland E-mail 4 months ago

Community Discussion

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Telstra Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • eldieberto
    Sir Craig Diebert (@eldieberto) reported from Maitland, New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • colinelvy11
    CLV155* (@colinelvy11) reported from Loxford, New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • novahollandia
    Justin Holland (@novahollandia) reported from Maitland, New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • colinelvy11
    CLV155* (@colinelvy11) reported from Loxford, New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Damn dude!

  • novahollandia
    Justin Holland (@novahollandia) reported from Maitland, New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • bobbaldwinmp
    The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • colinelvy11
    CLV155* (@colinelvy11) reported from Loxford, New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • feedthecath
    cat 💜🇵🇸🩷 (@feedthecath) reported

    @Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol

  • qexdval
    dexq (@qexdval) reported

    Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • scarletthxxrin7
    스칼렛•해린 (@scarletthxxrin7) reported

    @Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.

  • KymRob25112
    rob2511 (@KymRob25112) reported

    I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

  • DoctorVadarWho
    Doctor Vadar Who (@DoctorVadarWho) reported

    @Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra All I’m saying is maybe Telstra and other telco multi billion dollar companies should charge accordingly and stop using every capitalistic ***** trick to overcharge for normal service . Anyhow have a good day

  • gwynne007
    /. Gwynne (@gwynne007) reported

    @Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.

  • rockfistlee
    David Abbott (@rockfistlee) reported

    So i get a notice from Telstra my bill is going up due to increased data use, i have a cap of 1000gb that i never go over, i hink thats a bit unfair!!!

  • DanielBorrowman
    Daniel Borrowman (@DanielBorrowman) reported

    @Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219