Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 01/01/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @rohan_connolly Ring Telstra. Tell them you need extra mobile data to cope with their outage. They will give it to you.

  • PalliThordarson Palli Thordarson (@PalliThordarson) reported from Bowral, State of New South Wales

    Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    Telstra been down all morning, just came back.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • JoelSouthgate96 Joel Southgate (@JoelSouthgate96) reported from Sydney, State of New South Wales

    @UggCaveman @Telstra Mine was down now it’s back up and running