Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 12/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • wifidownunder Aaron Scott (@wifidownunder) reported from Newcastle, State of New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • Brett_Campany The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, State of New South Wales

    @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Willtech101 Willtech (@Willtech101) reported

    @Telstra Unisim, if the device doesn't know how to talk to 5G which is different it can not tell the Sim to dial back to 4G. Unisim was invented so that all Sim cards were compatible. It would be a simple technical solution to re-work the standard 5G Sim to be Unisim.

  • Willtech101 Willtech (@Willtech101) reported

    @Telstra When 3G eventually goes off the device just dials up to 4G and registers on the network there. It works.

  • camclare Cameron Clare (@camclare) reported

    @asz_tee I was with #Medibank, #Optus (years ago too) and worked at Telstra 20 years ago. Your #Telstra employee codes (charlie/delta) are unique to the employee and never change. They're looking for anomalies with licence no's, employee no's, phone no's etc.

  • LoveHarmony23 GWindsor23 (@LoveHarmony23) reported

    @telesynth_hot @TruthdriverOn @AlboMP As for the bush, we had really great cdma phones that worked everywhere. Then telstra came along and moved everything over to next g. So now we are back to the old radios. At the end of the day, if the companies don't provide the service, then people figure it out for themselves

  • DibsCush Dibs.Cush (@DibsCush) reported from Moree, State of New South Wales

    @Telstra this is the second day of network outage in Moree affecting not only phones, but eftpos facilities in numerous small businesses. Not ideal at this time of year. No info available about when it will be fixed. Pls help!

  • JoGwatkin Joanne G-W (@JoGwatkin) reported

    @Telstra OK Sheree. We have just been told that they have no technicians available & our service will be out for another week which will make3 weeks. Get fed up with it being extended by a week each time we get to deadline. Also, they say they can't locate interim service 4 us.

  • sorrowoce Li(aim)m (@sorrowoce) reported

    @Telstra pls fix my internet its dropped like 6 times today

  • Greggreenwood17 Greg greenwood (@Greggreenwood17) reported

    @Telstra Our family farm is 8km from the tower, we can see the blinking red light, but everytime it rains the service drops out! We were watching the NRL grandfinal and service dropped out just after half time After a few days of dry weather the service returns!

  • mahesha13 Mahesha  (@mahesha13) reported

    @Telstra At first I thought it was an issue with all providers until I saw someone that wasn’t on @Telstra on Tik Tok and I can’t get the SMH to load!

  • MDPWORLD83 Maurizio Del Popolo (@MDPWORLD83) reported

    1.stick with the useless reception and live with it. Option 2 move to another carrier like @Telstra.. Don’t you love customer service, 9 years loyalty means nothing.