Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 02/25/2024 23:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Total Blackout
AustraliaNewcastle Internet
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Damn dude!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainLinkNorth NSW TrainLink North (@TrainLinkNorth) reported

    @ZonedTortoise WiFi won't be provided when the Mariyung fleet enters service, but hopefully it can be offered in the future. For general 3G/4G/5G coverage issues, you should leave this feedback with your provider (Optus, Telstra or Vodafone) for them to use for future works.

  • ICDWarrior Finnigan (@ICDWarrior) reported

    @telstra Still no email access. Going on 4 days now. Is there a fix yet?

  • jherald Justin Herald (@jherald) reported

    @Telstra when your "system" creates a problem for a business customer, not being able to get it fixed on a weekend by your billing team is archaic. Small businesses are 7 days a week so maybe you should catch up with that

  • HughRussell06 Hugh Russell (@HughRussell06) reported

    @TheGalox_ Vodafone were crap to deal with and we were getting horrible internet (why myself and my family switched). Optus has been ok, we’ve had some problems with them but a better experience than Vodafone. The only other major carrier in Australia is Telstra but they’re quite expensive

  • martinspehr Martin Spehr (@martinspehr) reported

    @Telstra @KazzaKaye Please be honest and stop downplaying the issue as intermittent. It's been a permanent issue for nearly a week. I know my email app works but there is still a problem for users when an email is mistakingly sent straight to junk so your email app never gets it.

  • klatchfo95 K A Latchford (@klatchfo95) reported

    @Telstra @cossum23 Same problem and no outlook doesn’t work as well Now day 8 No proper communication No fix Appalling service

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    @Telstra Shannon, have been receiving the same meaningless and useless reply from Tori, Anna, and so on from the chatbots for the last fortnight! Why is relatively simple server issue unable to be resolved by the premier communications service provider of the nation @Telstra

  • philmarshallau Phil Marshall (@philmarshallau) reported

    @Telstra No outages reported. I have been here on holiday on @RottnestIsland for a few days and everyone I speak to says the mobile service is terrible here at the moment. Are there network capacity issues here? Wasn’t this bad last year.

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    I am totally surprised by the inability to resolve or publish the status of the bigpond email server issue by @Telstra . It has been weeks! I have lost count; the small businesses are suffering and they continue to say - sorry we are on to it!!! Absolute disgrace @Telstra

  • TerryLarkin55 Terry Larkin (@TerryLarkin55) reported

    @Telstra my mobile and internet performance currently on the mornington peninsula is very slow, why is this, it is too slow to do any real work, very poor service.