Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (38%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle |
Phone | |
| Newcastle |
Phone | |
| Newcastle |
Phone | |
| Newcastle |
Internet | |
| Newcastle |
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| Newcastle |
Internet |
Community Discussion
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Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:
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Druey Jay
(@druey) reported
from
Newcastle, State of New South Wales
@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.
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Lenny
(@fat_lenny) reported
from
Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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The_Bearded_Pilot
(@Brett_Campany) reported
from
Newcastle, State of New South Wales
@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Joey B
(@JoeyB_13) reported
from
Newcastle, State of New South Wales
@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos
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Sir Craig Diebert
(@eldieberto) reported
from
Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Ken Moore
(@midii) reported
from
Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.
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Adam Rope (reality is stranger than fiction)
(@adlrope) reported
from
Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Aaron Scott
(@wifidownunder) reported
from
Newcastle, State of New South Wales
Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick de Souza
(@souwalker) reported
@RobskiNew @Telstra 100% ridiculous. I had to ring them to help my mom sort her Internet problem and got the same push
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Jay D
(@jason_domenic) reported
@Telstra That is disappointing to hear it's closed. I haven't received the code yet. I was on online support yesterday because of no response from the 19/11/20 request for support; after being told to wait 48 hours. I have been told once again to wait for 48 hours.
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Jerry Boey Edward
(@lumandai) reported
@Telstra @NBN_Australia very poor services since yesterday here Northern Brisbane. Gosh..
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Arctic
(@Arctic1x) reported
@ZappoFN I got Telstra and haven’t had any problems Adelaide btw
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Ron Henry
(@RonHenryCC) reported
...I have given up after 1 hour and 32 minutes. @Telstra service is appalling!
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zappo
(@ZappoFN) reported
why is Telstra literally the worst provider?
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🚂 Jules 🇦🇺 🦁🏈
(@partnerslncrime) reported
@Telstra How about getting some staff working @ home during Covid. Been disconnected 3x from your 132200 lines without speaking with any1 & Ur chat messager service is useless as the person I'm "chatting" with & I use the term loosely is chatting with 10 others
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Rob
(@RobskiNew) reported
@Telstra don't even give you the option of speaking to anyone anymore, "download our app and someone will pretend to help you via text in the next 6- 48 hours"
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Quiet Australian
(@QAustralian) reported
Telstra discontinued the creditme2u service ugh was great while it lasted saved my mum heaps of money on credit for her prepaid service. There goes a easy way to help my mum out 😕
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callingoutfakepeople
(@callingoutfake5) reported
Only had my new phone connected a week ago - 5 SCAM TELEPHONE CALLS ALREADY ....HOW HAVE SCAMMERS GOT MY NUMBER ALREADY = ANSWER - BECAUSE TELSTRA GIVE THEM YOUR NUMBER !! ACCC and FTC should be addressing this issue @Telstra #Telstra @AFSA_gov_au @acccgovau