Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Heddon Greta, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Heddon Greta, State of New South Wales
Latest outage, problems and issue reports in Heddon Greta and nearby locations:-
🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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shane brollo (@brollsy) reported from Newcastle, State of New South Wales
@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service
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shane brollo (@brollsy) reported from Newcastle, State of New South Wales
@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
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The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales
Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra Damn dude!
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Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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steve jones (@steveway7) reported from Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
dannih13 (@dannih131) reported
Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬
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Carolyn Wood (@CannieW54) reported
Are there fads with scam calls? Last 3 weeks have been Chinese speaking stuff and/or Amazon. Texting **** as well. We're now into Telstra internet - don't have Telstra. Seriously have had enough. Somebody fix it 😡 #auspol @AlboMP
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Lewis Gracie (@lewisgracie88) reported
Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon
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Cez (@Claire_Juranic) reported
So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra
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illiards (@illiards) reported
I cannot believe how broken the process of getting connected to the nbn is. Or maybe I shouldn't be surprised. It's like @Telstra and @NBN_Australia don't need customers. Really.
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Experiment 282 (@Experiment282) reported
Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.
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Paul (@davispg) reported
Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.
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Dillmer Rabino (LPT) (@DilzTheLegend) reported
Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and
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Tara (@sassy_sis) reported
Given everything that is currently going on with customers cutting back on spending, is @Telstra really going to say no to me signing for a further 12 months to Foxtel bc they won't give a loyal customer the $99 platinum package offer??
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Chris Lickytung (@ChrisLickytung) reported
Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.