Telstra

Telstra Outage Report in Heddon Greta, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Heddon Greta, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heddon Greta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Heddon Greta, Cessnock, State of New South Wales 03/21/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heddon Greta, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle and Maitland.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Total Blackout
AustraliaNewcastle Internet
AustraliaMaitland E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Heddon Greta, State of New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Damn dude!

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Reza_kh Reza_kh (@Reza_kh) reported

    Hey @Telstra have you ever offered anything worse than your messaging service to your customers? It's ridiculous.

  • notfalsenews Artemis (@notfalsenews) reported

    @George_Roberts @008moonside @Telstra ...The good old Australian Secret Service ...the service you get when your not getting a service

  • AaronVersace Aaron Versace (@AaronVersace) reported

    @NBN_Australia contacted you to assist with my connection. You tell me that you can’t help and to contact @Telstra & they say the NBN won’t give them a date for connection. So I am stuck in an infinite loop whilst the @NBN_Australia avoids any responsibility? Please help!

  • TraceyBarry1376 Tracey Barry (@TraceyBarry1376) reported

    @Telstra Thanks Stacey. It won't allow me to create anything as it doesn't recognize my email, weird cause my bills come to email. Do you think the issue could possibly be the phone, it's a #Samsung s7

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @Telstra Pretty sure that last chat was a few weeks back now and I know the contact date deadline given by the TIO was 18 Jan. I’m not expecting Telstra to give any additional 🦆’s and I’m sure the restructure of your support back to Aust shores is a total cluster🦆. Won’t hold my breath

  • SunflowersChai Michelle ☕ (@SunflowersChai) reported

    2/2 And that I had to take the phone to a Telstra shop to get it fixed according to legislation she couldn't remember. None of this is true as I later found out from Telstra's own major faults policy. But it's pretty poor that your staff is giving out such incorrect advice.

  • m0h1tD |v| 0 |•| ! + 🔹 (@m0h1tD) reported

    @melbourneit you useless idiots should be sue’d big time... your support staff in Australia or overseas are completely useless... worse or almost the same non existent service like Telstra. How dare you charge our credit cards without providing service or support. #VCAT

  • claytonadel Clayton (@claytonadel) reported

    @aquilaaudax2620 @ThePaineTrain07 @Adelaide_FC Telstra cancelling streaming that really sucks specially for non SA crow supporters,

  • vpnspeedtests vpnspeedtests (@vpnspeedtests) reported

    Aussie Broadband 100/40 NBN FTTC from Winston hills to Telstra Syd 96.8 Mbps down and 36.4 Mbps up. How do your speeds compare

  • dicko666 Stephen Dickson (@dicko666) reported

    @Telstra 2/2 In the mean timedaughter breaks down at 2am... no signal on any phone so she rings son in SA who then uses messenger to contact so we can pick her up from the side of the road🤬. Seriously WTF this could have ended so badly