Telstra

Telstra Outage Report in Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cessnock, State of New South Wales 04/26/2024 04:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • arianasgoodshit jason (@arianasgoodshit) reported

    @Telstra I have no internet and there’s no apparent outage in my area

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    So @Telstra after id etc 13 minutes on hold @Telstra hung up on us. How do you explain this? This is not solving the issue. This is not mitigating the ongoing losses and suffering. The account holder is also a carer of a person with a medical disability. Now at 50th interaction

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    @Telstra @Twitter Anything less that this sounds suspiciously like technical delaying tactics similar to those applied for the past 10 weeks. @telstra the number I provided is there for you to call. Tou will see it is disconnected. Why? You can id the account and see the issue.

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    .@Telstra 55 minutes ago we asked for a contact number and a person's name in an attempt to resolve Telstra stealing a customer's phone service and leaving them disconnected and selling it to another. You have failed to do so. This has gone on 10 weeks already.

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    .@Telstra after id etc 13 minutes on 'priority assistance call' hold @Telstra hung up on us. How do you explain this? This is not solving the issue. Mitigating the ongoing losses and suffering. Account holder is also a carer of a disabled person. Now at 50th interaction

  • maungle Martin Aungle (@maungle) reported

    @Telstra And rather than sitting on your hands and letting franchisees get away with it, why not doing something proactive like surveying sign-ups to new plans and coming down hard on these businesses who are giving your brand a bad name?

  • IamGreksie Greksie (@IamGreksie) reported

    @Telstra a bit disappointed after 14+ years as a 'valued customer' to be spoken down to via a store representative in the local store where I am holiday, and even your online customer service reps. All I wanted was to get the new phone feeling underway as the first representative

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    @Telstra .@Telstra can you put someone on who may be able to interpret sentences? I am not the customer. The customer needs to escalate the issue. Give me a DM number to call. They do not habe a phone app or phone and I am not installing your app. A telephone call is what is required.

  • Astrix_au Astrix_au (@Astrix_au) reported

    @Telstra It would have to be done manually as in the system FTTN doesn’t support 100 Tier. Yesterday I just canceled my old FTTN line that I was getting 100/40 at the same address as I had that service for 2.5 years but was damaged. I’ll try tonight one more time but unlikely.

  • MarkHol76925107 Mark Hollis (@MarkHol76925107) reported

    @Telstra customer for over 5 years my bill was 7 days late services suspended. Paid the bill over an hour on hold hang up on, told services would be reconnected yep that didn’t happen. Rang back no notes on system disgusting customer service.