Telstra Outage Report in Cessnock, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cessnock, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (3%)
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E-mail (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cessnock, State of New South Wales
Latest outage, problems and issue reports in Cessnock and nearby locations:
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Sir Craig Diebert
(@eldieberto) reported
from
Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Damn dude!
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Prins
(@KylePrins) reported
@Telstra why does it take 6 hours over 2 chat sessions to get my money back after i close an account. Is this a normal procedure? I would love to have some help here.
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Call Me H
(@motornoter512) reported
Telstra update. I have now given my date of birth and address to so many of the company’s employees that I am fully expecting a birthday card this year. Internet is still slow
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Chris Carter
(@cjacarter) reported
@Telstra nbn connection - done online trouble shooting done told to get technician involved been online 4 times with no response messaging support been on for 45 mins no response !
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Chris Carter
(@cjacarter) reported
Telstra messaging 4 attempts made to seek support none answered after considerable waits - such ordinary service @Telstra
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David Dzienciol
(@DavidDzienciol) reported
@Telstra The worst customer service on the PLANET - If you actually care about customers contact me. Outsourcing your CC to India is a joke. The left and right hand dont talk. DO NOT BUY TELSTRA SERVICES
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Chris Carter
(@cjacarter) reported
4 attempts made to get support using Telstra messaging - no response such ordinary service @telstra @andy_penn
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•__________•
(@_THE_POST_MAN_) reported
@Telstra My wifi has not worked for 3 days fix your ****
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rose imbrogno
(@BigpondRose) reported
@Telstra so unhappy no service back up on smart modem didn’t work so no wifi and just got my bill, paying for no service 😕😕
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AngryNana
(@AngryNana4) reported
Another half-hour in with Telstra. Now not only has my original problem not been resolved, the new problems which have arisen have not been resolved and yet more problems have emerged. After 40 years as a faithful customer, am DONE with you @Telstra
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Laura G
(@LifesGood0067) reported
@Telstra What's going on @Telstra. Little to no coverage on my phone. I LIVE IN NSW METRO NOT IN RURAL. **** service and can't get through on their phone lines and continuously getting disconnected. Call me to sort this crap out or we'll engage the TIO to sort you out.