Telstra

Telstra Outage Report in Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cessnock, State of New South Wales 04/14/2024 07:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.

  • rupert1cole rupert (@rupert1cole) reported

    @Telstra thanks for such appalling service. I’ve tried to reset my direct debt and have my internet reestablished. I’ve been on the phone three times and wasted an hour and a half of my life.

  • Crydon27882677 Crydon (@Crydon27882677) reported

    @Telstra oh my godddd is there an outage or scheduled maintenance in Victorias north? where can i find the list of scheduled maintenances. this is so frustrating my whole business is offline and i was not made aware of this

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

  • LukePGavin Luke P Gavin (@LukePGavin) reported

    @rtralphy Mate I was both a nbn and mobile customer of Telstra. In typical Dees fan fashion, I left early. Best thing I ever did

  • JimmyCougs Jimmy (@JimmyCougs) reported

    @Telstra You are not providing reasonable or adequate service to your customer - your service is a disgrace and disrespects your customers (who you treat like dirt) - yet you clearly have the appetite and the budget to have idiotic ads?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • dalmanac Tony Persoglia (@dalmanac) reported

    @Telstra Not today Jo. Pass this onto your team leader. "All of your help channels have an inordinate time delay associated with them, which builds frustration and impatience. At best, the technical competence illustrated in addressing queries is average to poor. This is not a service."

  • MPZmann Michael•P•Zimmermann (@MPZmann) reported

    Service Level < 0% After consistent disappointment with @Telstra ability to solve problems and provide service since Aug 2020, my 99 yo Mother had her phone cut off after 1 bill payment issue! Look at the account 100% full payment since 1956 and my contact details also listed.

  • dunfff Marc Dunphy (@dunfff) reported

    @rtralphy Same here Ralphy. Telstra messaging app, the only way to make contact these days, is diabolical. You can spend a whole day on a conversation and advance as far as "How can I help you today?" Switched to Optus, it's cheaper, way faster, and you can ring and speak to a human.