Telstra Outage in Cessnock, State of New South Wales

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@kendickens4 @tjtjgeol @OMGTheMess @JWSpry I don't mind the heat, but the humidity sucks. I used to work as a Telstra as a line worker in a country area. Low humidity meant I could work in jeans and long sleeves with no problem at 45+. When I went near Newcastle with the humidity I struggled!

@Tierial @Telstra Just assumed lmao my bad

@zvphrr @Telstra i'm not with telstra haha my internet aint that bad

@Telstra The issue is that I’ve been bounced around from person to person, found out we were lied about a billing issue, the Telstra shop I went to couldn’t do anything and now I’ve been told to go to another Telstra business centre tomorrow

@callanjg @Acedew2480 @Telstra The adsl we have is slow as hell, the NBN in this country is beyond a joke, tethering off mobiles/using something like the netgear nighthawk is the only thing that has enabled us to have a semblance of a stable internet connection

@very_grem @TheKouk Hubby was in the army reservists re National Service plus Telstra, forced to work in Melbourne yrs like 2 jobs

@GoddammitZammit @Telstra Are we gonna get another customer support review on thumbcramps based on ur experience because the last one was a very good and in depth review!

@Telstra MyNBN connection is just a absolute joke. We customers got bullied to connect to NBN from ADSL and ever since story is frustration after frustration with continuous dropouts day in day out. Pathetic. Your NBN just sucks. 😖

@Telstra Can I redeem my member points as credit WITHOUT having to wait for it to be delivered!! That’s stupid. If it’s a starter kit only, WHYYY would an existing member need a starter kit 🤯🤯😡

@Kyubi_Wolf @Telstra I smell a FAIR TRADING ISSUE here. With a slight hint of LAWSUIT.

@Telstra I don’t think asking me what the problem is going to enable the support team to help if it has been said 2x beforehand. It is redundancy.