Telstra Outage Report in Ipswich, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Ipswich, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (47%)
-
Phone (32%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Live Outage Map Near Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Ipswich, State of Queensland
Latest outage, problems and issue reports in Ipswich and nearby locations:
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
-
Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
-
Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
-
Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
-
Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
-
Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
-
Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
-
MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
-
Wayne Offer 38410902
(@wayne_offer) reported
from
Cabanda, State of Queensland
@Telstra is there a outage at Thagoona 4306?? Nbn.
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Guardiangary
(@Guardiangary7) reported
@Telstra Pushing business customers to upfront services is ridiculous. No complex features for NBN, no line hunt, only one line per connection. How do you expect businesses to operate with an upfront service? You market “Business Grade solutions” but do not train your FoH correctly.
-
Tom Gosling
(@ThomasWGosling) reported
@PaulFletcherMP 18 minutes? That’s nothing, more common is 45 - and that’s under both parties. It’s done deliberately, to emphasise to the unemployed that they are at the bottom of the heap. Nearly as bad as Telstra and some of the medical centres.
-
Mystikan
(@Arnagest) reported
@MarkWRowley If people start paying for this, and Facebook bans them for 30 days, there could be some interesting court cases over it. You don't get to take my money and then refuse to provide the service. Imagine if Telstra said you can't phone anyone because we don't like what you say.
-
Laurie Patton is The Lucky General
(@LJPatton) reported
@Telstra So you’ve escalated to the chief customer advocate?
-
Brownmeister
(@Brownmeister2) reported
@Telstra I had to login to display it, which I don't normally use as I just let it get the data for the device.
-
Terri Carr
(@Terri_Carr) reported
Hey @Telstra, I’ve got to hand it to you. Got my new modem today and didn’t think my matter would be “stuffed” anymore, but you’ve found a way for it to remain “stuffed”… and I need another specialist team. Customer all my life and this… #telstrafail
-
Brandon
(@BMDD10) reported
@MarcWigan @Telstra They really are a joke generally. My last two communications from them have been to say they are discontinuing my internet plans but will give me more data (which I don’t need and will never use) for hundreds of $$ more a year.
-
Amber
(@missrobinson) reported
@bymyers @Telstra My kids are with Woolworths mobile (it gives me a grocery discount) and that’s also on the Telstra network
-
Terri Carr
(@Terri_Carr) reported
@Telstra Febey, what I would like is for my matter to be escalated internally and be understood. Surely that not too much to ask? I thought Telstra was after all an organisation that focussed on customer service
-
Ray
(@Ray99373139) reported
@newscomauHQ Corporate greed is the main reason for inflation. Yesterday, Belong a subsidary of Telstra advised that my monthly bill would rise by $4.00/ month, basically almost a 25% increase for exactly the same service.