Telstra Outage Report in Ipswich, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Ipswich, State of Queensland
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Wayne Offer 38410902
(@wayne_offer) reported
from
Cabanda, State of Queensland
@Telstra is there a outage at Thagoona 4306?? Nbn.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Hill
(@krunchymoses) reported
@Mismash5 @Telstra Oh wow. Yeah that sounds like a bit of an overreaction. But it's clearly an issue with Telstra where they thought doing this was a good idea, implemented it and have completely ignored the feedback on it.
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Kate
(@k8jones11) reported
@RichardKGrump @TPG_Telecom We have used Aldi since we got here, no dramas, no fall,outs, no issues. Works on the Telstra network so amazing coverage. Cheap monthly, roll over if u direct debit.. awesome
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Joel Hill
(@krunchymoses) reported
@Mismash5 @Telstra You can see exactly how they approach it in this thread! It's quite sad. Their main issue seemed to be making sure it wasn't considered a data leak. Well that's just your definition man. I'm seeing more data than I should be seeing - that's for sure.
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Rebecca
(@BeckRSaunders) reported
@fanaticeel @peter__kay yep... I have been a customer with them since 1993 and will be moving to Telstra later this week.
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Ruth Leahy
(@Petitioner007) reported
@Telstra Don’t bother. Need a clean broom sweep at @Telstra to fix the systemic rot. Hideous service has been the name of the game for decades. I’m only at Telstra now for rural coverage - which isn’t good anyway - & mobile WiFi. Phillipina/os don’t use Telstra. Might improve if they did?
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David Stafford
(@D_A_Stafford) reported
@Telstra So funny. Ring 132000 to speak to cust service. IVR tells me if I use the app, I'll get answered "up to 4 times faster". I agree and receive text. Click on text, log in, tap "Phone me now". Nothing happens. Open chat, explain to agent, get told to ring 132000. So stupid.
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Jan M
(@Morty138) reported
@Live_Animation_ @mjrowland68 @BreakfastNews Nothing since the original email, husband old customer but yesterday his phone was saying Optus advise this number disconnected! He’s with Telstra now #OptusDataBreach
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ian_atheist 💉💉💉💉, Long black thanks.
(@ianinindo1) reported
So the blowtorch is still on Optus for stuffing up so many lives by loose data security, in no small part attributable to the incompetence of the idiot ******* whilst he was Minister- no comment on what Telstra is doing to assure us same won’t happen to them & their customers ?
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Bob F
(@Roaldan1000) reported
Hey @Telstra been using EE SIM card in UK with no issues. Today put Telstra sim back in so charged $10 a day. Says it’s EE network but only one bar. What gives?
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Middle Line Truth
(@middlelinetruth) reported
Been on live chat to @Telstra for 2 hours (between 4am & 6am). Feels like I’m lost in a maze watching Groundhog Day with the Hyundai ‘Sail Away’ Enya Car Ad stuck in my head whilst enduring a fever dream during a @ScottMorrisonMP Prime Ministership 😵💫 #telstra #AusPol2022 #Help