Telstra Outage Report in Coleyville, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coleyville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Coleyville, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Coleyville, State of Queensland
Latest outage, problems and issue reports in Coleyville and nearby locations:
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Justascratch
(@Justascratch2) reported
@elder_peter @GeorgeMonbiot I had POT over my mother's financial affairs due to a TELSTRA problem. That didn't help much in my case. The Ombudsman eventually rescued us.
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Adam
(@kels_316) reported
@expectproblems I went from telstra to Aussie Broadband, the difference in service and support is night and day. I'll never go back. Even though ABB switched to Optus I'm very happy. I have all my IT through them now, home and office.
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Penelope
(@ThePepperCherry) reported
Excuse me, @Telstra what’s this about putting me on a new, more expensive plan with data speed caps. How rude. One of the other but both is a bit ****. claiming cpi adjustment and diminish service quality at the same time is unethical.
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James Simpson 4x💉
(@j2simpso) reported
@Telstra @mcquillanator Thanks for your concern Telstra (the same can’t be said for @RogersHelps who hasn’t answered my tweet from earlier today). My service is working quite well in Canada which sadly can’t be said for my Rogers domestic service.
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MLo
(@MLoParis) reported
@IsabelBromfield Had nothing to do w/ Telstra. The stupid WiFi apartment I booked. Telstra sorted me out w/ some Mobile Broadband.
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William Gill
(@WilliamGill11) reported
@Telstra @andy_penn Yes but that is not the issue the watch was ordered 6 weeks before and was in stock at the time last week they said 2 weeks yesterday we are canceling your order Not very good customer service
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James Kozanecki || Aussie_kozzy
(@Aussie_Kozzy) reported
@expectproblems I used Boost for years before I left Aus and used it again over Christmas last year. Was great, they use Telstra network
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Terrence Jarrad
(@hailtonothing) reported
@expectproblems I went from Optus to Belong (telstra wholesale network), and I absolutely would not recommend it. Data was unusable - couldn't even load images in twitter. My sister reckons the ALDI one (telstra wholesale) is good. I'm trying out Moose Mobile next which is Optus.
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Elissa
(@expectproblems) reported
Well damn seemingly nobody but the big providers does support for eSim wearables so… guess that kinda sticks me with Telstra for now.
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Rohan Pearce
(@rohan_p) reported
@expectproblems This can be the issue with most Telstra resellers: "All Telstra Mobile Virtual Network Operators (MVNOs) run on the Telstra wholesale network with the exception of Boost Mobile. While Telstra’s full network reaches 99.5% of the population the wholesale version covers 98.8%."