Telstra Outage Report in Coleyville, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coleyville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telstra
Telstra is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Coleyville, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Coleyville, State of Queensland
Latest outage, problems and issue reports in Coleyville and nearby locations:
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ursula
(@theozseawitch) reported
@Telstra After some time & phone calls sorted. The worst was mum repeatedly being sold mobile phones & expensive plans when she had no ability to use a mobile. The other ludicrous one someone at Telstra telling mum she should be able to take over the residential care main WiFi for her own
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SickOfIdiots
(@idiots_sick) reported
The poor social media team of @Telstra today working overtime after all the horrendously scummy stories coming out about them today causing them to trend on twitter. Maybe if your company wasn't run by greedy ******** there wouldn't be so many stories of ineptitude form telstra!
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seán
(@number30five) reported
@Kermitron $95/month for Telstra's 50Mbs plan is $25 more than what I'm paying TPG atm for the same speeds. Don't think I can really justify that, but I'm glad to know its out there in case TPG properly **** the bed again.
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Carly Carmichael #Vaccinated
(@xCarlyMelissa_x) reported
@jriewolod @Telstra That is so poor!
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cocktortureYT
(@Flamingo0se) reported
@Telstra my internet is down for the 4th ******* time today
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Paul Lenkic
(@PaulLenkic) reported
from
Melbourne, State of Victoria
Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?
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Julie Elizabeth 🇦🇺
(@Julie16631) reported
@jriewolod @Telstra Omg! Telstra need to be accountable for this blunder and refund all! I wondering if a solicitor could help. Outrageous 🥵
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muz1975
(@muz19751) reported
@Telstra are you doing anything about all these spam messages . Getting about 10 a day for over a month now. I have blocked every one . I don’t pay $140 a month for this ****
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magpie
(@Peter217945) reported
@Telstra Just current. Have had all the Samsung Updates. As said. Weird. First time it's ever happened. But anyway thanks a lot for your help. Peter.
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Philippa Barr
(@philippabarr_) reported
@Telstra Apparently there was no refund made on a service he had never used and did not understand he was paying for in spite of multiple requests. I will supply these details once I have collated the documentation.