Telstra Outage Report in Coleyville, Logan, State of Queensland
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The latest reports from users having issues in Coleyville come from postal codes 4124.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coleyville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Coleyville, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Coleyville, State of Queensland
Latest outage, problems and issue reports in Coleyville and nearby locations:
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bowen to the Prince
(@Budulnya) reported
In his defence, he got Telstra Service Centre style service from Munster once or twice too
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Eeee! long Musk rat
(@ARealJourno) reported
@Green_Girl100 @jeffreys_jake @btckr The problem is severe lack of competition in the relatively tiny Australian market. Telstra are incompetent bandits and Vodafone is no better than Optus.
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🏳️🌈Relinthia🏳️🌈@LittleDragonStudiosGaming
(@Dragonator_The) reported
@Telstra It seems to be back now, but I'm frustrated as I've been with telstra for over 10 years as youve been the most reliable service. But when my friend standing next to me on vodaphone has reception and I dont... one starts to ask questions....
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Willtech
(@Willtech101) reported
@Telstra Chat is a good idea for accountability, at least there is chat history. It is far better than going to the store where they do not know what the person I spoke with on the telephone has organised and then never being able to get back onto the person who assisted when I
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Ramzamma
(@ramzammer) reported
@Telstra why am I getting Telstra Plus emails with my details on them? I have not been a customer for literally years at this point. After ******* everything, are you still holding onto my data? DELETE. IT.
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🏳️🌈Relinthia🏳️🌈@LittleDragonStudiosGaming
(@Dragonator_The) reported
@Telstra get your **** together. I have zero service. Whats happening?!
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Roy Hobbs
(@roy_hobbsNYK) reported
What a privilege it was to have a functioning @NBN_Australia connection for two days before it inevitably imploded. Now being told down ‘til 16/11, and @Telstra 4G backup ain’t working either. What exactly am I paying for?
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mickloughlin48
(@mickloughlin48) reported
I'm at my wits end. I had to leave my home 40k from Cooktown two weeks ago when my internet/phone stopped working and have been in Cairns spending hours at Telstra office and spending further many hours waiting for Skymesh 'support' to answer the phone. So far neither of them....
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Byron Rothschild
(@ByronRothschild) reported
@Telstra It's a bit late now Ash. We had to wait until she actually died before you guys took us seriously. It was totally unprofessional. All the other utilities were so sympathetic and waived the outstanding bills. You lot harassed my mother for $19.80 and threatened a bad credit rating
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Jeff the Nemophilist* ☘🌲🦘🌳🦉 📖🎾🦜
(@JeffMNeale) reported
@gmail I did seek help from your Help centre at the time, but got no real help, and you don't offer a Chat line. So I contacted my internet provider @Telstra who have a Chat help line, and their expert 'Nayak' gave me immediate attention, restored my email and retrieved my lost Gmail.