Telstra Outage in Coleyville, Logan, State of Queensland

@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

@Telstra Still slow

@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

@lucky703 @zanerednwhite I have only seen offers for Telstra customer's

@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

@Telstra Like I said I've been a Telstra customer for a very long time and I just need this workout I have always paid my phone's off completely but now I have learnt my phone has been hacked for quite a few times as well when you can't read and write properly it's hard

@Telstra I used to be with Telstra mainly all my life but when I was down the Gold Coast about 5 years 4 years ago the payments got really high I'm talking $3,000 ones where I could not afford to play then because I was only using the phone or Facebook and really

Thanks @Telstra fix my problem. Really appreciate your help.

@Telstra Nice attempt at making it look like you care and making an effort to fix ******** up your company constantly creates. I’ll the the TIO talk for me.

@Telstra You cancel orders and reprocess orders wait for 48 hours

Great. Nbn down yet telstra says theres no outage here. When other outage sites say there is. Wtf, @Telstra ?

**** u telstra

@Telstra @Telstra This is a highly unacceptable thing. There was no mention of international roaming being not available in prepaid. All your help articles show them as available in telstra app. Not expected this from one of largest carrier of our country.

@Telstra Does this mean i am left out in dry with no network coverage while i am overseas. Please help me out with a link to get some coverage even if its postpaid

@Telstra Actiavting International roaming pack on Telstra prepaid is a nightmare. I am trying to activate from last two hours but had no luck. I never faced this issue on other carriers. Please help