Telstra

Telstra Outage Report in Coleyville, Logan, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Coleyville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Coleyville, Logan, State of Queensland 03/04/2024 01:05

March 04: Problems at Telstra

Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Coleyville, Logan, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Coleyville, State of Queensland

Latest outage, problems and issue reports in Coleyville and nearby locations:

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • DrBradRobinson Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, State of Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @drdrdr09 I’ve never seen any telco shops over there. When I switched to Optus from Telstra last year, for the same reasons we’re discussing, the Optus Charlestown store guys knew of the coverage problem here. It’s worth asking. I’m still on 3G tonight, got two bars… yaaaay

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @Telstra He also didn't fix anything and suggested the fault was with us and I join the premium service which I'd have to pay for. I said no. My download was in the 5s and upload about 0.9. All devices He then said he'd do some more tests. He closed the car with a text then said ...

  • vk5ng vk5ng (Nick) (@vk5ng) reported

    @Telstra Why would anyone pay $95 a month for a 50/20 service when they can get the same from an ISP with onshore Australian support for $79 a month? What makes you different?

  • GHillosopher #BlameAustraliaDay26Jan #RIPGeatBarrierReef (@GHillosopher) reported

    @MyArgue $170 p/month holy crap, you should have a private satellite for that price, iinet has good deals and the best customer service, optus like to believe they are too big to fail, so they'll rip people off wherever possible, just like telstra and vodafone.

  • grogsy28 Grogs 🇦🇺 (@grogsy28) reported

    @kezcez @Telstra It is a disgrace - I went over to Aldi mobile and I’ve never looked back 🥰

  • Wicked_Wench69 Grumpy RN 🌸🌸🇦🇺🇦🇺 (@Wicked_Wench69) reported

    @Telstra why is my internet so bad in the Kinglake ranges. It has been like this for some time. Can’t load things on my phone / laptop. Our home internet is crap too. This situation is getting very old as this is not the 1st or 2nd time I’ve had to contact you.

  • stumblethru stumblethru (@stumblethru) reported

    What a horrible experience with Optus. Trying to give them the opportunity to give me a deal before I leave them and at least price match, and they just give me the one on the website which is $15 extra per month than Telstra. Loyalty means nothing sadly.

  • LexyDeer Lexy 🔜 🦌 (@LexyDeer) reported

    @Aussie_BB So I signed up today to ABB, okay so facts. I was previously with Dodo / Optus & Telstra for YEARS.. Getting well, bad net. Well maybe not Telstra. Now with ABB, I'm getting 786mb down & 47mb up, service is also super! Oh, and Gigabit plan also! 👀

  • sfbrennan Sharon Brennan (@sfbrennan) reported

    @retrogrrl @zbendr @franksting My worst at Telstra was two re-orgs in less than 7 days!

  • LadyDaemontus 𝕋𝕙𝕖 𝕄𝕚𝕟𝕩𝕠𝕘𝕪𝕟𝕚𝕤𝕥™🦇🔞(OG 𝐿𝒶𝒹𝓎 𝒟) (@LadyDaemontus) reported

    @Avigncourt Exactly but explaining that and trying to get that through to them is the nightmare part. Also explaining to them what landline connections are for the modems that Telstra still sends. One lady my uncle spoke to didn’t understand what ******** a landline was.