Telstra Outage Report in Coleyville, Logan, State of Queensland
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The latest reports from users having issues in Coleyville come from postal codes 4124.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coleyville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Coleyville, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
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Telstra Issues Reports Near Coleyville, State of Queensland
Latest outage, problems and issue reports in Coleyville and nearby locations:
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Carry On Masking...
(@katrinanicri) reported
@james_milner99 @Telstra They try their best but they’ve juts shot me down with closing me out and no resolution. Abs I thought BT were bad?
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ConnectionResetByBeer
(@reset_beer) reported
@troyhunt Had the same problem with telstra emailing me a little old lady’s bill (and NBN move details) and threatening disconnection letters. Could not get it resolved in > year. Many many hours on phone to them. Logged privacy complaint with OAIC on her behalf and it was resolved quickly
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Andrew Leonard
(@Lennytalk) reported
Just the casual 20% service fee from @Ticketek_AU on a child’s (1-5yo) ticket for the @MCG for #aflpiessuns tomorrow. @kayosports is $5/month via Telstra. No wonder people elect to stay at home...
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Carry On Masking...
(@katrinanicri) reported
@Telstra So I go through the whole customer service DM thing and then don’t get a resolution and now you’re not answering? What is going on with your customer service?
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Elise
(@elisemargow) reported
@Telstra Hi Ollie. Details are going to be sent now through a DM. Although Twitter is not the best place to be communicating @andy_penn - need to have access to email addresses. Part of the ongoing issues with Telstra’s shocking customer service & why people dread having to deal with you
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Elise
(@elisemargow) reported
@Telstra .@andy_penn your customer service people on Twitter aren’t able to provide an email address through which information is to discussed re: terrible customer service. Are you scared of records? Why would you think Twitter DM is appropriate for handling complaints.
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lindsayhunter
(@lindsayjhunter) reported
Received a call from someone claiming to be @NBN_Australia wanting to connect my device to their server to resolve a problem I didn’t know I had. Trying to get through to @Telstra to confirm the call is legitimate but of course there is no human to speak to.
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Carry On Masking...
(@katrinanicri) reported
@Telstra Him Jimmy. You haven’t resolved my issue and closed down our correspondence. Is this good service. ? Or where can I get some decent help?
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alunsays
(@alunsays) reported
@telstra “thanks for accessing your local Telstra store we regret that for (lists everything but selling you stuff) we may not be able to help. Still waiting on the phone. Twitter people offered to help now ignoring me. Brilliant.
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Larry
(@Larry89804373) reported
@50mbtelstra2088 It is the most useless service in Australia. For two weeks I am having a problem with my internet NBN. I called thee time to Telstra at 137587 and 132200 They said my NBN has been fixed BUT It did not fix it! Rubbish service!! The useless service is Telstra NBN!!