Telstra Outage Report in Coleyville, Logan, State of Queensland
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The latest reports from users having issues in Coleyville come from postal codes 4124.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coleyville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coleyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Coleyville, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Coleyville, State of Queensland
Latest outage, problems and issue reports in Coleyville and nearby locations:
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Mudge 🇦🇺
(@waynemudge) reported
@BeachGirlJan @Telstra Go to the downstairs Telstra shop near Comm Bank at Robina and ask for Roy. Get him to set you up with a new 5G internet modem. I'm getting 347 upload and 41 down speeds. Costs the same as Broadband
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
@MarkThommo352 @Telstra Thanks. It's ok. The provider is the problem. I will sort it.
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KnifeWrench
(@KnifeWrenchAu) reported
@Telstra love trying to download games on steam and my internet dies until I reset it and then it dies again after 10 mins of downloading. Repeat till I’ve downloaded anything. Great service 10/10
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Matt 🔞🇦🇺
(@coburn64) reported
I find it both interesting and sad that my 4G mobile hotspot on Telstra provided a much better streaming experience last night (as in very minimal frame drops) than my NBN Fixed Wireless service. I dunno what’s going on but my NBN hates uploads it seems.
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helen day
(@mikbron) reported
@Telstra @BeachGirlJan Now they want to help you they did the same to me after 6 weeks trying to get sort and speaking to many people no help , then when I cancelled wanted to help me they are a joke
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Onno Benschop
(@owh) reported
@Telstra when will you finally fix your network at the @karrinyupcentre? Your coverage is atrocious throughout the centre, to the point where people need to leave the building to use your network.
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David Edmunds
(@jindivik) reported
@BeachGirlJan @MarkThommo352 @Telstra If the router says it’s ok my bet the tv has just lost the network connection try turning tv power off at wall count to 10 switch back on start tv see if it picks up wifi again the settings should not have changed.
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Georgie Bramich
(@GeorgieBramich) reported
@Telstra I have been on your live chat for over 2 1/2 hours and no one can help me and I have a reference # for the outstanding issue. Seriously how hard can it be. I simply need mobile data reinstated that you took away which I have a plan for until 30 June 2022!
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David Sanderson
(@dizzylimit) reported
@Telstra It's a general issue, it's in no way particular to me. You do this to all your customers, according to Exetel.
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Tish
(@oztish) reported
@Telstra how long is this outage in Noosa lasting for? (No Mobile coverage)