Telstra Outage in Coleyville, Logan, State of Queensland

Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

@thewordsofshief @Telstra But can you still fix my phone?

@Telstra is there a 4G outage in Brisbane right now?

@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?

@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

@amethyst_JOJO @Telstra That’s because Telstra owns all of the infrastructure. When there is an issue they only fix the Telstra stuff quickly in order to help destroy the other companies image. These other companies pay Telstra for the infrastructure but are getting screwed by them.

Thanks for nothing @Telstra. Eagerly anticipating better service from an alternate provider

@smh @zoesam93 Thanks for the $50bn white elephant K Rudd. The only winner: Telstra who got to sell their decrepit copper network so Turnbull could f**k things up further.

@Telstra Fix you God damm ******* Internet or I am going to **** in your pants

@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

@carolduncan @NickRossTech The worst thing is he KNEW what he was saying was rubbish. Back at the beginning of 2007 Telstra notified my area they were replacing the decaying copper with fibre then didn’t because the NBN would do it. 10 minutes from the cbd and my street’s node is over 2 kms away

@Telstra Yes, fully eligible, enough points etc etc, just the website has crashed, it literally said try again later, so again, bad customer experience, my points earned, rewards should be easy

Typical of @Telstra they send you a Telstra Plus Rewards Store Hot Offers, then make it awfully difficult to register, sign in, then you select the product, go thru transactions, lo and behold, website crashes at the last page, trying to claim the reward #custexpfail

PSA to Aussies. Never get NBN through Telstra. That **** ******* sucks.

Spent the past FOUR hours trying to sort out @Telstra and @Foxtel issues this afternoon when Dad & sister with me. Two calls dropped out and no calls back. Alex from Brisbane most helpful after 2 hour runaround from #Telstra NBN & #Foxtel…